Plusnet Outage Report in Broadwell, Gloucestershire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Broadwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broadwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Paul Wingrove (@Paul_Wingrove) reported a minute ago

  @Plusnet cancelled Plusnet plan and you are aware cos got various ‘please stay’ emails from you e.g. on Jan 6. Today you email to say DD failed (cos I stopped it) and soon you will impose £10 late payment fee. Customer service??!

• James Archer #Fight The Power® (@JamesKAArcher) reported a minute ago

  @jhardingcouk I moved to Plusnet. To be honest I wasn't too impressed at first as our speeds were really erratic. The first 6 Openreach engineers were useless but it turned out the problem was with a flooded cable up the street which only the 7th engineer discovered. No charge to me.👍

• gary smith (@runfreesight) reported 2 minutes ago

  @Plusnet our internet is down, call centre is closed and I can't find an email address for your support line so I can send a message and forget about it till tomorrow. All the usual checks done and several reboots, logged into router and it is just saying "connecting" constantly

• Alex Knight #FBPE #FBPA (@AlexKnight68) reported 7 minutes ago

  Hi @Plusnet, my caller ID has never worked. Your troubleshooting guide says to dial *#234# and I get the message "Sorry, the service requested is not available" even though caller ID is active on my account🤔. Please can you help?

• jan eccleston (@janeccy18) reported 8 minutes ago

  @Plusnet disgusting service to my in-laws (both aged 80+). Have been getting an average of 1.5-2 mb speeds for years so internet useless. Found them a rural supplier of 22mb and you want to charge them £200 to end their contract. What about your min speed guarantee or fairness?

• Ben Cowell (@PsykiIl) reported 11 minutes ago

  How to be the worst company in the UK in 2 easy steps. Step 1: Be @Plusnet Step 2: No need for step 2.

• Richies Drake (@DICKYDRAKE) reported 17 minutes ago

  @Plusnet absolutely horrendous service today. No reason why, but they say it's my end, ie my fault.... so have to wait till monday for an engineer!!!

• Holden (@HoldenMadickie) reported 17 minutes ago

  .@Plusnet maybe having assigned caseworkers to your most severe customer support cases doesn't help if they're the only people who can seemingly do a single ******* thing to help. Your customer support workflow is a shitshow.

• Ben Armstrong (@BenjiArmstrong1) reported 19 minutes ago

  @Plusnet Why do i still have to pay this contract, getting really fed up of the 1mbs download, and the most bipolar ping ive ever had, Joke of an internet provider..... Not long till we can **** you off and get one that works

• George West (@GeorgWestington) reported 19 minutes ago

  @DonaldAG @simonharris_mbd The older Plusnet routers had awful WiFi which can result in poor performance.