Plusnet outages and service status in Broadwell, England

Problems in the last 24 hours in Broadwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broadwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prof Neil Martin (@ThatNeilMartin) reported 5 minutes ago

  Hey @Plusnet, you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 50% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK. Oh, and your emails are dead do-not-reply ones.

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 7 minutes ago

  @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling

• 
  Sinead 🏳️‍🌈 (@hangrenade86) reported 8 minutes ago

  @Plusnet is there an email contact that I can use to cancel my order?

• 
  GM Mark Howitt (@MarkHowitt) reported 9 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported 10 minutes ago

  @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

• 
  Only Gigs (@Onlgig) reported 13 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Rockposer Dot Com (@rockposer) reported 15 minutes ago

  @Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven

• 
  GM Mark Howitt (@MarkHowitt) reported 16 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  🇰🇪 (@MrLewisVuitton) reported 17 minutes ago

  @NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol

• 
  Richard Baker (@BakeronBusiness) reported 18 minutes ago

  @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?