Plusnet

Plusnet Outage Report in Brandon, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brandon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brandon, Suffolk, England 09/12/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • minicheddar Samlar Cheesman (@minicheddar) reported

    @Plusnet good morning I’ve sent over the pics as you wanted me too but not heard anything back for 2 days. Help!

  • PHPology Raj Gorsia/PHPology (@PHPology) reported

    @Plusnet fancy updating your status page of the broadband issue you guys are currently facing in WD6 area. Apparently its a 48hr turn around service! TIA

  • jkria2003 jason barton (@jkria2003) reported

    @Plusnet please can you confirm if there are problems in the PR8 area, we have had issues withbroadband dropping out for a few days now

  • AlJamesBooks Al James 📗 (@AlJamesBooks) reported

    @Plusnet Unfortunately, your customer service is abysmal, and you keep closing my complaints when the problem is not resolved. Avoid plusnet at all costs.

  • Jaygate John Gatehouse (@Jaygate) reported

    @DrHoenderkamp @virginmedia Cancel them, they are known for this level of efficiency. Plusnet are very good.

  • dkleeds44 Dkleeds44 (@dkleeds44) reported

    @Plusnet Stay away from these incompetent clowns. Can never get through to customer services. Cancelled my in the 14 day cooling off period due to this. And the incompetence continued when they delivered a broadband box. It sits where the postie dumped in outside the front door.

  • AndyGKnight Andrew Graham Knight (@AndyGKnight) reported

    @Plusnet Still no sign of the “award winning customer service” I would like to know how gave the award!! This is beyond a joke.

  • Plusnet Plusnet (@Plusnet) reported

    @simonbg12 Hi Simon, I'm very sorry to hear about your experience. I'm afraid that we're unable to discuss John Lewis Broadband accounts via our Social Media Support Channels, so I would ask that you please contact our Support Team on 0800 432 0200. -AJ, Plusnet Sheffield

  • callyoubetty Ali (@callyoubetty) reported

    @Plusnet Absolutely fuming that the £75 cashback I was due via clicking through @Top_CashBack when signing with you has been turned down as I have apparently used an authorised code! What code? It must have been on TCB!

  • multiplumber Nizam (@multiplumber) reported

    @Plusnet hi, my internet has gone down on Saturday morning due to an outage and still it’s not back yet can you tell me how much compensation per day I will be receiving and if it’s going to be automatically applied to my account