Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 01/16/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hayles871 Hayles87 (@Hayles871) reported

    @Plusnet First day trying to connect to your internet and wishing I'd never bothered switching! No connection on the router an no one on your phone lines super

  • AmyMicheal Amy Micheal (@AmyMicheal) reported

    @Plusnet @plusnethelp my broadband dropped at 0900 I have reset it. It's still down and apparently you are off on your jollies. When will it be fixed?

  • RadventureDave It's Dave Yeah? (@RadventureDave) reported

    @Plusnet any chance your support can look at my fault? Broadband dropping out and consistently slow speeds especially upload of 0.3mbps.

  • Plusnet Plusnet (@Plusnet) reported

    @RadventureDave Hi there, sorry to see that there's been an issue with your connection for so long. I'll be able to help out with that, could you get back to us with your username please? - Adam - Plusnet Sheffield

  • rolynhome Rolynhome Is #StayingInStayingAlive 🕷🕸⚫ (@rolynhome) reported

    @Plusnet I am referring this to the Omudsman. Your method of non-customer service is atrocious.

  • bala48578512 bala (@bala48578512) reported

    @Plusnet internet connection is not working @pepes sauchiehall street

  • rasda1 Rachael (@rasda1) reported

    @plusnet I have raised an issue by sending you a DM this morning. Any estimate of time for response? I note the message hasn't even been read yet.

  • TheWorldIsBats Ginge #FBPE #Rejoin (@TheWorldIsBats) reported

    @Plusnet Hi. My phone line has been cut off for several days now, and I really need some assistance. This is the 3rd/4th time this has happened to me. I’ve tried calling customer services but apparently all your staff are out due to your company thanking them for their work.

  • VeganMummi Vegan Mummi 🌱 (@VeganMummi) reported

    @Plusnet Wish you’d respond to my messages then about how poor my service is abs how it keeps cutting out!! Awful customer service guys.

  • stephenknight33 stephen knight (@stephenknight33) reported

    @Plusnet shocking company - why are you forcing me to phone you up to cancel my contract! Why can't I do this on line from my account. Oh and you're not open till 10 in the evening either.