Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 02/27/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi. Can someone tell me why my bill is double what it’s meant to be please? My services have now been restricted as when I came to pay the site was down? The payment page seems to be down a lot or maybe I’m just picking a bad time. Can someone help please?

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet Thanks for your reply. I have managed to login now but no thanks to BT who were no help whatsoever, just telling me to do what I had already done.

  • ScanlonAlfie Alfie Scanlon (@ScanlonAlfie) reported

    One of the worst customer service experiences of my life, let down massively not once but twice by @Plusnet trying to set up a straight forward account. “award winning” I think not! Utterly disappointing more like.

  • systematicdata AL (@systematicdata) reported

    Discovered the problem. BT and plusnet have apparently added YouTube to their parental settings so it won’t load unless parental controls are turned off. That’s a couple of million people that won’t be able to get on YouTube.

  • rutheclements86 Ruth (@rutheclements86) reported

    Seriously @Plusnet - I have limited childcare and now I can’t even do my work I desperately need to get done today. Please help!!!

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @samatlounge @virginmedia Plusnet is exactly the same. Anything to stop you moving your money, except giving the service you want.

  • i_am_softlad ⓈⓉⒺⓋⒺ Ⓖ (@i_am_softlad) reported

    @EddieRobson @Plusnet I'm with @Plusnet and I've just accessed YouTube with no issues at all. I'm in SE London for what it's worth.

  • PunkyTeuchter old captain seafield (@PunkyTeuchter) reported

    @Plusnet It's back up now, advisor service fixed it at 10am. Cheers.

  • systematicdata AL (@systematicdata) reported

    @bt_uk @Plusnet you really need to get the problem with YouTube and your parental settings sorted. Had to turn parental controls off to get on the TV app and the website. Thousands of people reporting problems on down detector.

  • rutheclements86 Ruth (@rutheclements86) reported

    @Plusnet hi - our internet is down, please could you DM and advise on when it will be restored as working from home is difficult. Have tried your online support but as we don’t have a landline it doesn’t work. Thanks!