Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 02/14/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet my engineer has not turned up as my appointment was from 8 am this morning till 1pm and I've had no contact at all from the engineer either and I've been without internet for the past 3 weeks.. How do i get in contact with anyone to help?

  • OpenreachHelp Openreach (@OpenreachHelp) reported

    @MushroomWonders I've not suggested it was anyone's fault. I've advised how you can get a speedy resolution if your parents are vulnerable. The provider has a welfare process to help vulnerable customers. If the services are with PlusNet, you would contact them. 1/2

  • InnovationPj pj.innovation (@InnovationPj) reported

    @EE I am a @Plusnet mobile customer (but it does use the @EE network)

  • NicoleH90735026 NicoleH (@NicoleH90735026) reported

    @Plusnet Utterly appalling customer experience today and will be cancelling two contracts with you as a result.

  • flunny907 Finessa Wallace (@flunny907) reported

    @WeAreOpenreach Absolutely useless..... but day taking the info to plusnet... the already know the problem.. YOU won't do the work AND it's Friday! Wednesday pm got asked for 48 hours again but said that takes us to Monday. .hopefully... I'm cracking up here

  • Ribstonpippin1 Ribstonpippin🇺🇦 (@Ribstonpippin1) reported

    @rothiemoon I’ve had great customer service from Plusnet this evening too.

  • princesslivs Olivia (@princesslivs) reported

    Been waiting 4 weeks for wifi from @Plusnet😤 engineer finally came today and it’s still not working and we’ve been advised it’s @Plusnet fault. Please help!!!!!

  • JaneRaby5 Jane Raby (@JaneRaby5) reported

    @Plusnet my husband is trying to contact you to cancel his sim only deal. None of your numbers appear to be open despite saying you are available 7 days a week. How does he leave you please? He’s not on Twitter otherwise he’d contact you himself!

  • EE EE (@EE) reported

    @InnovationPj Hey PJ 👋🏻 Sorry to hear you're having this kind of experience. Not ideal at all. Are you a EE customer or Plusnet? - Michael B

  • BarkleRachel Rachel Barkle (@BarkleRachel) reported

    @Plusnet Hello, after restarting my phone this morning, I am now getting a 'not registered on network' message everytime I try to make a call. If I call my phone, it just goes voicemail. Please can you help?