Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 11/07/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EastLondonEagle Doug Tibbitts (@EastLondonEagle) reported

    @Plusnet my broadband has gone down at least 6 times in as many hours. Why?

  • Plusnet Plusnet (@Plusnet) reported

    @crashgoggz Hi there, Thank you for your message and we are sorry for the delay with our responses. You will need to contact the care line alarm provider so that they can switch this over to a service that does not use the landline. Rafiqe - Plusnet Sheffield

  • PM0wnu Paul McGee M0WNU (@PM0wnu) reported

    I have restored Pi-Hole functionality to my network, the only way to do this with the BT Smart Hub 2 is to disable it's DHCP and let Pi-Hole handle this instead before resetting device connections, in the Plusnet branded version this was not needed which is strange

  • GarethSweet4 Gareth Sweet (@GarethSweet4) reported

    @Plusnet are you aware of any issues in SL6 area? Internet up but very slow

  • foxes1957 Red Ange 📚 (@foxes1957) reported

    @needsomesun We’ve always had plusnet no trouble x

  • typentre Andrew Johnson (@typentre) reported

    @Plusnet absolutely brilliant customer service from Rachael in payments this morning. Explained the two processes we needed to do and then went through them very clearly, explaining as she went 👏👏👏

  • Fitbawdiaries82 Fitbaw diaries (@Fitbawdiaries82) reported

    @Plusnet you are a disgrace FACT and your customer service is pathetic.

  • JohnLuffrum John Luffrum (@JohnLuffrum) reported

    @Plusnet waiting 2 days now for a response from my query - just get automated response that says ‘one of our helpful staff will get back to you’. What’s happened to their service?

  • Alextheadult Alexander (@Alextheadult) reported

    @WeAreOpenreach You messed me around and a disabled person didn't get her lunch because of you. So unless you fix this over the weekend, I'm going to leave a review on trustpilot detailing exactly how you don't keep appointments (lapm1 Plusnet)

  • NinaChristal Nina Christal (@NinaChristal) reported

    @Plusnet would someone please contact me, I'm still waiting automated compensation from your error - i don't feel like I should be the one chasing for compensation it was bad enough you cutting me off for a month, and you've taken a goodwill payment!