Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 12/06/2025 01:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    I am @plusnethelp customer. I would like to discuss taking another contract from them at another address. I have been trying to phone them for days. They never answer! I guess I will buy from a competitor. Covid is no excuse for poor customer service. @Plusnet

  • Ed57700909 Ed (@Ed57700909) reported

    I tried switching to @Plusnet in August 2020 (5 months ago). They still can’t process my order, despite taking £18.99 from my account. I want my money back, but can’t even speak to anyone! I’ve tried @plusnethelp but no reply. @BBCWatchdog can you help?

  • ProlapsedNun DannyFishcharge (@ProlapsedNun) reported

    @Diannejojo10 Yup. Also, depending on what service providers are available, if you switch to TalkTalk/PlusNet etc... they'll still be using mostly the same kit to your house.

  • jojomiles Joanna Miles (@jojomiles) reported

    @plusnethelp Luckily my neighbour also had issues but her company Sky had the decency to send open reach out who kindly sorted out issue too, plusnet are a joke and I cannot wait until October to leave

  • Teldeb TheMrsButcher (@Teldeb) reported

    @plusnethelp @plusnet Have you changed software or done any work in the CM15 area? Had to forget network and put password again for my mobile, husband's apple products can't get on at all

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @EchoLimas Thanks for getting in touch Ryan, I'm sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Tony

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • TherealHobbers Hobbers (@TherealHobbers) reported

    @Plusnet my broadbsnd is not working in LS28 please can you advise if there is a known issue?

  • SarahWoo22 Sarah Turner (@SarahWoo22) reported

    @Plusnet Why have you cut off our internet services with no warning? Your customer service has been awful ever since we switched to you. I have no idea how you win customer service awards.

  • no1Brinks TOMMY BRINKMAN (@no1Brinks) reported

    @Plusnet need my contract cancel just never get any service internet constantly down