Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 12/13/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marksimpson82 Mark Simpson (@marksimpson82) reported

    Good support from @Plusnet today -- ~10s wait on the phone then immediate fix to billing issues Also had great support from @fireangelsafety a month or so back when they sent out a replacement for a glitchy smoke alarm, also had zero wait on the phone

  • YorkshireArgyll Yorkshireman in Argyll 🇺🇦 (@YorkshireArgyll) reported from Lochgilphead, Scotland

    My Internet isn't working and @Plusnet are going to send out an Outreach engineer to resolve the issue. That's definitely not going to happen before Christmas is it? 🙄

  • MartinCoops4 Martin Coops (@MartinCoops4) reported

    @Poppymay171 @taswoldCookie @JasonManford Because I don’t find the guy out of the PlusNet advert’s understudy remotely funny doesn’t mean I’m miserable - I would just rather defend genuinely poor people rather than a gazillionaire pampered failed ‘actress’

  • Plusnet Plusnet (@Plusnet) reported

    @collinge_danny Good Afternoon Danny I'm very sorry to hear this, Would you be able to send us a DM with the account username to see if there is anything we can do to resolve this problem. Joshua - Plusnet Sheffield

  • saltpig2 saltpig (@saltpig2) reported

    Hi @Plusnet I’ve been waiting 38 mins to cancel an appointment to look at the router. Isn’t there an easier way to cancel when no longer required?

  • Dweezil1968 Rae Lovejoy (@Dweezil1968) reported

    @Plusnet Unfortunately the issue has returned but the text service is not available today!

  • recantha Michael (Mike) Horne (@recantha) reported

    My @Plusnet mobile bill just leapt up from £6 to £43 on the day after I tried to cancel it (then backed off that decision)... I haven't used the mobile for at least 2 months as I now have a work mobile. WTH, folks?

  • infernatico Gianni G (@infernatico) reported

    After two days of infinite calls and chats with unprepared staff. @Plusnet solved all my problems.

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    @Plusnet Hi. My Internet is not working and no sign yet of (already delayed) upgrade to Unlimited Fibre Extra, promised for 16th and then for today. Please help.

  • jejquade Joanna Quade (@jejquade) reported

    My Mum was due to go live on Monday and have an engineer. Phone line works, no broadband and no engineer turned up. Nobody has responded in dms or the messaging service on your website. Your order update is no longer available to check either. This isn't acceptable @Plusnet