Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 12/02/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveShelton Dave Shelton (@DaveShelton) reported

    Five evenings in a row now that my broadband - provided by @Plusnet - has been down, plus it was off for the entire weekend and, as yet, no explanation or apology from them. This is, I feel, shabby service.

  • warriorchris Chris D (@warriorchris) reported

    @Plusnet no broadband since Friday AM, fixed for around 2 hours Friday night and then off again with an expected fix but Monday 27th at 7pm! Unacceptable. Assume my bill will reflect the unavailability?? User is chris1d

  • LazyHermit 🌪 (@LazyHermit) reported

    @Plusnet Hi, I do not wish to extend my broadband contract. Please cancel at the end of my contract in December2025. Account number: 5911582

  • Victrix75 Vix Southgate 🦊 (@Victrix75) reported

    So @Plusnet we are nearly 8 hours since you promised to get back to me in 30 minutes. Why is my Full Fibre still down?

  • MasonLathe Mason Lathe (@MasonLathe) reported

    @Plusnet is there a service issue? Haven't had internet since 5pm yesterday, text bot says it can't find an issue and to call support but wait time is over 60 mins?! light on hub 2 is orange and has been since yesterday. Done all the resets and power cycles and still nothing.

  • em3978 Em H 🇺🇦 (@em3978) reported

    @stuartjsmith @MasonLathe @Plusnet Husband rang them this morning. Apparently some cable theft and some major problem at source = no internet in Chesterfield for anything up to Wednesday!

  • Rokangel9 Leanne⚡Hutson 💙 (@Rokangel9) reported

    @Plusnet Hi, please can you read my DM's from 19/10. I need help please 🙏

  • IndependentlyXX Politically homeless dinosaur (@IndependentlyXX) reported

    @MartinSLewis Leave, it's easy and plenty of choice. EE within 2 years put mine up by 80% after Plusnet closed their mobile service. Now with Mozillion. It's the only way they will learn.

  • DaveShelton Dave Shelton (@DaveShelton) reported

    Hey @Plusnet I think possibly @___Plusnet__ - claiming to be your customer service - is a scam account trying to extort money from your users. Thought you should know. (But if I'm wrong then do let me know).

  • H34th3r87 Heather (@H34th3r87) reported

    @Plusnet my broadband is up for renewal but why is it always cheaper as a new customer? It's the same every year. Can get it a lot cheaper elsewhere.