Plusnet Outage Report in Banff, Aberdeenshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Banff, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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janet leather
(@JanetLeather) reported
@dreww_xxxx @Plusnet I have been trying for days and no one answers. Eventually got a response from someone via a Facebook direct message...their eventual solution was for us to phone the number we've been trying and failing to get through to for days! 🙄
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Catherine 🏴🇬🇧
(@katie4249) reported
from
Paisley, Scotland
@plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.
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eXceeding
(@eXceedingUK) reported
@plusnet worst customer experience ever! You cut our business broadband (also used for homeschooling) off 5 days early and cannot reinstate, then tell us the £200 expedite installation will be 10 days later than promised when we paid the fee! You dare say ‘when you need it most’!
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GarboSpy
(@Feisel86) reported
@Plusnet 2nd day of no internet. What is going on? You post about aiding lockdown learning but not about fixing the issues that cause there to be no internet to do it.
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Highwaylass
(@highwaylass) reported
@jonbradbury @Plusnet @plusnethelp Done that, didn’t help :(
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Highwaylass
(@highwaylass) reported
@jonbradbury Sorry, that was a bit abrupt. I tried all those steps which are recommended on the PlusNet help forum but they didn’t sort it; I had to factory reset the router. Now all is OK - until the next time. On the forum PlusNet mention a solution they are rolling out - hopefully soon.
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janet leather
(@JanetLeather) reported
@MatthewBeard14 @plusnethelp @Plusnet I've had exactly the same issue with my Dad/vulnerable and shielding - no one answers technical support. I eventually got a response via a Facebook private message and their solution was for us to contact the phone number we've been trying for days! 🙄
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janet leather
(@JanetLeather) reported
@paul_dananyeah @plusnethelp Also trying to contact tech support for days. Eventually got a response from plusnet via a Facebook private message. Their final response is to suggest we contact the tech support number we've been trying for days! 🙄
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Highwaylass
(@highwaylass) reported
@andypoulton @Plusnet @plusnethelp Apart from this issue I’m very content with Plusnet, there’s no-one else I’d go to for broadband.
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Matthew Beard
(@MatthewBeard14) reported
@plusnethelp @Plusnet #Plusnet You have now left a vulnerable person (my mum) without a way to be in touch with the outside world for 3 days. Each day I queue for 45 minutes in your system (twice), am promised a solution and nothing happens. Shame on you.