Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 12/19/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Brian90862815 Brian (@Brian90862815) reported

    @GemmaWent @Plusnet my fibre broadband runs @100mbps which suits me, but my neighbour manages to get more yet we have identical setups and are only 100yds from the exchange at the bottom of our road. I am not a techie hopefully this forum will help🍀

  • StevOHRogers Steve Rogers (@StevOHRogers) reported

    @swiftness2009 @Plusnet I feel your pain, for a communications company they fall down at the first hurdle everytime. You have to jump through hoops and just end up treading water. This is the worst company by far in my past 17 years at my address, eat my dust @plusnet I'm off.

  • Tigercatgirl RSG (@Tigercatgirl) reported

    @Plusnet Can't send an email as it states I've exceeded my limit but only tried sending 1. Nothing unusual in sent items. Looked online and see info re transfer to Greenby but I haven't received any communication about this. My email is essential. What's happening please? Help!

  • Plusnet Plusnet (@Plusnet) reported

    @fbowles Hi there, sorry for the delay. The IP address issue was regarding a 3rd party company that provides the IP addresses. This has since been resolved, so you should be back to normal with streaming services. Nathan – Plusnet (Doncaster)

  • RaithSphere Raith (bsky - raith.one) (@RaithSphere) reported

    Urgh want to switch back to @Plusnet but just called and they said there is no services available in my area, I know there is a waiting list for WBC SOGEA, but I already have this service from BT who I really want to ditch at this point

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @ZeNeX_74 @Plusnet Wait until you deal with their customer service, it's shocking !!

  • JacquelineCabl9 Jacqson (@JacquelineCabl9) reported

    @virginmedia @ofcom @Plusnet 2 years to try to get a human to speak to about cancelling Their engineers still can't provide the service Here's the latest response

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @Jillinchillin @Plusnet Plusnet support is nothing but incompetent, I've never dealt with such a badly run company in all my life, and even after I left this joke of company I'm still getting hassle, if I was you I'd go with a more competent iso provider.

  • AntFezzer Ant (@AntFezzer) reported

    @ACTBrigitte I have to say I always appreciate getting either US or UK based support teams, always had great experience with Amazon, Aspect, PlusNet and Delinea, and the complete opposite with Virgin Media, O2, HP and Dell

  • thebufferstop Line Ends (@thebufferstop) reported

    @Plusnet is there an issue today as cannot send or retrieve emails and can't get onto your web site although internet is working ok.