Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 12/29/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cookstein Alex (@Cookstein) reported

    @Plusnet my dad has forgotten the password for his plusnet webmail. There is no 'I've forgotten my password' link on the login screen... How is he supposed to regain access to his email?

  • chris239m Chris m (@chris239m) reported

    @Plusnet trying to get through on the phone is pointless to solve my problem it may have to be small claims court 😡

  • and_mark Mark Anderson (@and_mark) reported

    @Plusnet my broadband isn’t working. Your online chat can’t help. I was on hold for nearly 2 hours before you cut the call. Can you help please?

  • jaybee825 CryptoBismol (@jaybee825) reported

    @Plusnet Plusnet have failed to reconnect our broadband since the beginning of September. Customer service dreadful, Openreach to blame but haven't seen or heard from anyone at all. Escalated to 'CAT team' - means bugger all. Avoid at all costs. Disgraceful @Ofcom

  • ProfoundryCo Col Skinner (@ProfoundryCo) reported

    @Plusnet Why have customer service if no one responds?

  • bowen_alyson Alyson Bowen (@bowen_alyson) reported

    @Plusnet can’t make or receive calls in Bristol, been like this for 2 days. Are there any PlusNet mobile issues in my area BS11 9SJ?

  • GeoffAllix Geoff Allix (@GeoffAllix) reported from Barnstaple, England

    Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

  • bar_falco Falco Bar (@bar_falco) reported

    @Plusnet Hi, my broadband activation came and went and I haven't received any texts or emails saying what is going on. Would you be able to help me? Thanks

  • denchaser Chasersgaming 🇺🇦 (@denchaser) reported

    @Plusnet “il do you proud” no, not really, an absolute let down. No landline for 2 weeks, can’t even dial 999/911. As a carer, I can’t co-ordinate the care needed as I can’t liase with the teams and specialists appropriately.😡😡 what a I paying for?

  • pingubabypp pingubaby (@pingubabypp) reported

    @Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks