Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 03/02/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • irwindowcleaner irwindowcleaner (@irwindowcleaner) reported

    @Plusnet Curtis why no reply to DM? Still problems...

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet It's a nightmare. All fine until switch. No landline no Internet. Plusnet's fault. Earliest date to fix Tues so I would lose pay. So not til Fri pm. Refund 1 month even tho no service. No mobile signal at home. Completely cut off. Resorted to cafe for WiFi.

  • hankspears Hank Spears 🇪🇺💙 (@hankspears) reported

    Hebden peeps: anyone else having internet trouble? Plusnet are telling me it's a problem at the exchange and BT will send someone out "within 48 hours"... @HebdenHashtags

  • kerryjeanlister KJL (@kerryjeanlister) reported

    @TorquayBell @virginmedia it's fast but the customer service is so bad it's not worth it. We've found similar speed a lot cheaper with Plusnet.

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet Sadly, I have no signal again. I have sent you a DM with my details.

  • millfieldslady Gillian Rodgers (@millfieldslady) reported

    @Plusnet hi, ordered a replacement router for my elderly FIL which never arrived. Rang Customer services who said they’d send another as first never dispatched. 2 weeks later, still not arrived. How do I get a refund of postage please?

  • Soddem_666 🐍 6️⃣6️⃣6️⃣🔥 (@Soddem_666) reported

    @Plusnet Thank you for your assistance Curtis. This quotation is taken from the agreed contract by telephone & email on the 22nd of January 2022 which I negotiated *early* to ensure continuity of service. Your quote => "Total �20.49 per month on a new 24 month contract." Please confirm.

  • chrisk2500 Chris Kent (@chrisk2500) reported

    @Plusnet Will you be offering 5g service

  • Plusnet Plusnet (@Plusnet) reported

    @harrisonmike Hi there! Thank you for getting in touch Mike, I'm sorry to hear you're having trouble changing the password. Are you able to send a screenshot of what you're seeing when trying to reset please? - Curtis, Plusnet Sheffield

  • JustChelsay Just Chelsay 🌱🏴󠁧󠁢󠁳󠁣󠁴󠁿🖤 (@JustChelsay) reported

    @Chocomatt12 The most I can get in my area is 70mbps (unless I went with a Virgin and their dedicated fibre lines which cost a fortune) so I’m with PlusNet and pay £26pm and never really drop below 60mbps