Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 12/25/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • juliehunt1953 julie hunt (@juliehunt1953) reported

    @Plusnet For nearly 6 days now, I've been unable to send emails. This is really not good enough, and so unlike the gokd service I normally receive. This is getting urgent now. When will the problem be fixed?

  • KWCook57 Athelstan the Man (@KWCook57) reported

    @HelloFromMarcus @witherjay @Plusnet Why have someone on the help line who cannot, well... help?

  • karen_harvey Karen Harvey (@karen_harvey) reported

    Hi @Plusnet Can you help me with my super-slow broadband please? I waited for a call back, only to be told they can't talk to me about my account as my name isn't on it.

  • maggie_bruce18 Maggie Bruce (@maggie_bruce18) reported

    @Plusnet Without copying and pasting today’s usual/repetitive answer would you PLEASE tell me WTF is going on. I can access webmail - bog all has arrived there since SUNDAY - on Saturday there was a flurry of emails but nothing since. Provide the service we pay for. GET A PRO IN!

  • TheHairyGSL Rod Glen 💙 (@TheHairyGSL) reported

    @Plusnet @maggie_bruce18 This is a blatant lie!! I have been unable to use my email for 5 days now. Every update is the same piece of fiction. I can't get emails by Thunderbird, or webmail, or by android app. Stop lying to us. Tell us the real story about what's happening. Better yet, BLOODY FIX IT!!!

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @samtiley @Plusnet HAHA - nothing could make it worse Sam, today's spin the wheel has meant at any point you either have outlook or webmail, but never both. Anyway they need to answer my open ticket from Friday.

  • JakesMaps Not Called Jake (@JakesMaps) reported

    @Plusnet haven't had the chance to phone yet. The only issue is the intermittent router but hard to pinpoint root cause.

  • TheHairyGSL Rod Glen 💙 (@TheHairyGSL) reported

    @johnlewishelp It would be more useful if John Lewis were to lean on Plusnet (HARD!) to compel them to start putting out honest information about the problem, and to actually fix it!

  • ospriet Jamie Frost (@ospriet) reported

    If you ever want to find out which of your friends and family secretly hate you, ask for recommendations about a phone/internet provider. If any of them say @plusnet - they're the ones. Nothing but problems for 15 months, and I literally cannot wait for the end of this contract.

  • The_Parson Jon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@The_Parson) reported

    @Plusnet Wireless connections only. Though, at the time only my laptop was using the wifi and was in the same room as the router. I have issues with wifi connectivity throughout the house.