Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 09/13/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • colin_dunlop Colin Dunlop (@colin_dunlop) reported

    @Plusnet I have been waiting for nearly a month for ur billing team to get in touch about my bill as there is a problem and now I owe 2 months bills so can some please get in touch before my service gets turned off and I owe you a lot of money

  • Christy24576284 Christy Anderson (@Christy24576284) reported

    @Plusnet Very disappointed. I’m being charged £32.88 for a broadband package I didn’t ask for! I called to inform you I will be cancelling my contract two weeks ago due to extremely poor service and now you’re going to charge me double what I used to pay?! Outrageous.

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet I've dutifully replied to an email about dates for fixing my fault - with no result. I am now minimally connected, but it's so slow as to be virtually useless. I hope I can claim substantial refunds for the many lost days in the past two years and more. Attention would be good.

  • aberfoodblog Tony Jones (@aberfoodblog) reported

    @Plusnet I rang you yesterday, spoke to someone who confirmed there is a problem with her line at the exchange and they said an engineer would go and look at it. But it's still dead I'm not trying to get any info on my auntie's account, I just want to know if you're going to fix the fault

  • Veronic35709033 Veronica (@Veronic35709033) reported

    @plusnethelp we use this company for work emails which we lost on Tuesday lunchtime. Now 48 hrs in with numerous tickets & not one person at plusnet able to advise on this problem . Be warned!

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet Whatever we throw at you? I'd like to throw my laptop! For the past three days we've had virtually no internet. Can you explain how you keep on taking our money but provide no service? This counts as fraud, in my book.

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet I have dutifully replied to an email about dates for fixing my fault - with no result. I am now minimally connected, but it's so slow as to be virtually useless. I hope I can claim substantial refunds for the many lost days in the past two years and more. Attention would be good.

  • OlympusAchilles Achilles (@OlympusAchilles) reported

    @Plusnet It’s pointless. The amount of times we’ve called and sent messages and it never helps.

  • ajayg1234 Ajay (@ajayg1234) reported

    @Plusnet Morning scum bags, instead of writing stupid messages why don't you help people. Like call the customers back when you say you would. Taken anymore money from dead people's account to increase you P&L?

  • Janneeett Janet. (@Janneeett) reported

    @Signedbysophiee You will suffer with plusnet, worst company in the world.