Plusnet Outage Report in Banff, Aberdeenshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Banff, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Denton
(@rebeccadenton) reported
@plusnethelp Hi Plusnet, my swap date with you is in two working days. I haven’t had any info or been told the router has been sent. Starting to worry as I work from home #help
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🌈♏️Ashleigh (She/Her)🎭💝
(@AshleighGerman) reported
Really @Plusnet @plusnethelp?? The automated message “please call back later today or tomorrow” that plays immediately when contacting you about issues with my broadband is incredibly frustrating. 12 times I called thru out yesterday&twice this morning.
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Kerry Bull
(@KLucyBull) reported
@Plusnet hi, we’re having real problems with connection & working from home really need support. However when I call support an automated message tells me call back tomorrow as you’re too busy to take the call?? What are we suppose to do today without it, we can’t work.
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Jean R T Barnett🌹
(@MsRosaline) reported
@Plusnet Please can you tell me why, as a Plusnet customer, I am unable to report a faulty phone line? For 2 days I have had no dial tone, have tried contacting by mobile to be met with a 'cannot connect due to high volume' message. Equally unhelpful on line merrygoround!!!
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Kerry Weston (Owen)
(@kerrylowen) reported
@Plusnet why is your broadband rubbish? Husband Working from home every Friday it goes down with vpn issue and everytime we call no one can help sort it. Not issue our side. If anyone can tell me how to leave contract early? Going back to @BTCare
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Danielle Wilson
(@xxxDanielleWxxx) reported
@Plusnet worst customer service ever! Internet was shocking when we were with them, we've been trying to call to resolve an issue since Sep/October even though are account has been closed and we were promised a call back at 3pm today to finally resolve and shock horror no call
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jonathan oakes
(@jonathanoakes1) reported
@Plusnet internet has been awful last few days and Is now totally off. Can’t get through to you so guess it’s a known issue. Can’t you at least update people.
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susan sedeman
(@susansedeman) reported
@plusnethelp my broadband is so slow after changing this week I can’t even get on to your site. I’m not messing about with BT box. I want this sorted. Been with plusnet for years. So unhappy
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Liam Charlton
(@liamch_88) reported
My grandparents are shielding and can’t make outgoing calls! Can’t see what’s going on their account online. 24hrs later and no reply, can’t even sit in a queue on the phone because it automatically hangs up. Shocking service this @Plusnet @plusnethelp
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ray connolly
(@ray_connolly) reported
@Plusnet 7 days without an internet service #shockingcustomerservice