Plusnet

Plusnet Outage Report in Banff, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banff, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banff, Aberdeenshire, Scotland 01/15/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet I seek compensation for the appalling 24 hours I have just experienced. You do not have a method of complaint except by phone, hence these tweets

  • B2z73 Rob Todd (@B2z73) reported

    @plusnethelp hi my broadband has been down since 12 and others i know locally are down too please can plusnet investigate as calling your phonelines is a never ending wait!

  • _Kev_13 Kev (@_Kev_13) reported

    @SarahMGagen @plusnethelp @Plusnet 3 days... I've had this since October. No resolution and zero help from Plusnet. Good luck!

  • WayneWettritch Wayne Ettritch (@WayneWettritch) reported

    @Plusnet can you actually respond to my complaint. No response from facebook, messenger and phones so far! Useless and incompetent.

  • 3enwatkins Ben Watkins (@3enwatkins) reported

    @Plusnet Just don't whatever you do sign Doris up to Plusnet. They'll rip her off, cut the service randomly, ignore her calls for help, drive her insane.... honestly, Plusnet cannot be trusted with any customer let alone a vulnerable one who needs help.

  • elburgo john clark (@elburgo) reported

    @Plusnet you never reply on your help line . Number ported but app shows number that came with sim ?

  • just12amy Amy (@just12amy) reported

    @plusnethelp @Plusnet I've been waiting over a week for call protect to be activated on my account. No one is replying to my tweets or dms. I'm being harassed and urgently need this feature activated so I can block the number. Please help.

  • sally_dale66 Sally Pedley (@sally_dale66) reported

    @Ofcom I am SO sick of @plusnethelp @Plusnet internet not working. Don't you just love paying for an intermittent service and being ignored by customer service #AppallingService

  • gwennelsonuk Gwen Nelson (@gwennelsonuk) reported

    I called @Plusnet earlier about upgrading package, and the customer service representative had my deadname. That felt weird. "It's not often I get a customer with 16 static IP addresses named Gareth". I kinda cringed.

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet  I spent half an hour last night on the phone to you, guessing why my broadband had gone down and was promised that I would receive a TEXT when the transfer was complete