Plusnet

Plusnet Outage Report in Appleby-in-Westmorland, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Appleby-in-Westmorland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Appleby-in-Westmorland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Appleby-in-Westmorland, Cumbria, England 12/25/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyAtkin9 Emily Atkin (@EmilyAtkin9) reported

    @Plusnet still haven't returned my money to me. 5-7 working days was supposedly the earliest they could return it. It's been 14 days since the first complaint. £270 stolen from me and my children. See you in court for emotional damages!!

  • ExtractOfCactus Glen Young (@ExtractOfCactus) reported

    @Plusnet I arranged to switch to your network last weekend. Yesterday I got an email telling me that my SIM is now active. I'm guessing I should have actually received it by now, right?

  • JonathanEx Jonathan Cresswell (@JonathanEx) reported

    @chrisbrandrick Do you need it for the router bit, or the wifi? Not on Virgin anymore so can't compare - but my local internet got so much better when I use Plusnet's one just as a modem, and wired in to a Google Wifi thing to do the actual network.

  • prattys_magda21 Prattys naughty cupcake. (@prattys_magda21) reported

    It's official, I hate @Plusnet! I don't believe they have fully lifted the restrictions on my WiFi, because I can't watch what I want on demand! In fact, I can't watch ANYTHING on demand! I think it's time I look for a provider that takes responsibility for their errors, and

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • Technotoaster 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Mark Grant 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Technotoaster) reported

    @plusnet @plusnethelp we are moments from cancelling. Your service has not regularly and randomly dropped since friday. Almost impossible to use browsers, but apps seem to work better. Router shows data being sent & received

  • BattesonHannah Hannah Batteson (@BattesonHannah) reported

    @plusnethelp Hello. My Plusnet Broadband started on 29th March but I currently have no access to Wi-fi. I have rang customer support Friday, Monday, Tuesday and today. Each time we’ve been told you are “chasing the suppliers”. We’ve been asking for support because we cannot WFH

  • Beltonparkgolf Golfer (@Beltonparkgolf) reported

    @Plusnet @plusnethelp Now a full day after our new broadband supply should have been up and running. No email, no text, no nothing. Not a great start to our journey together. A great example of bad customer service. Here's hoping 'the only way is up' 🎤🎶

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @moni_waller How is TalkTalk involved? Can you ditch them and change supplier? Eg. @plusnet for a good value connection, or @ZenInternet for a high quality 9-5 type service.. BTW PlusNet increase your price ££ at end of minimum term, whilst ZenInternet don’t sting you for customer loyalty.

  • HandleMaddie Maddison Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HandleMaddie) reported

    @virginmedia Tried the reset and seemed to work for a short while. WiFi dropping on all devices again tonight. So frustrating, never had this issue with Plusnet 😕