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Plusnet

Plusnet Outage Report in Appleby-in-Westmorland, Cumbria, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Appleby-in-Westmorland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Appleby-in-Westmorland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andyday414
    Andy (@andyday414) reported

    @Plusnet called you guys up on 5/9/22 about really poor phone signal. Was told I’d get a call back within 5 days. Heard nothing?

  • elsa_peter
    Peter and Elsa (@elsa_peter) reported

    @Plusnet do not get this company to provide you with their service, Only good when they try to get you in board. Afterwards only money orientated!!!

  • Parkerbats
    Parker Bats. (@Parkerbats) reported

    @Plusnet Incredible contempt for customer service from Plusnet. I agreed to renew a contract at a new price and they increased the price before it even started without notification. Attitude from staff online and phone is, “tough, like it or lump it”. They were great at first

  • Plusnet
    Plusnet (@Plusnet) reported

    @ewandjmcdonald Not a problem Ewan, just let us know if you need anything else. - Curtis, Plusnet Sheffield

  • tomma235
    Tomma235 (@tomma235) reported

    So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad

  • Olliehelp1
    Ollie (@Olliehelp1) reported

    @Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.

  • Grahammray
    Graham Of Rivia (@Grahammray) reported

    Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!

  • CJSimpson9
    Chris Simpson (@CJSimpson9) reported

    @Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home

  • catrionacarter
    Catriona Carter (@catrionacarter) reported

    @Plusnet since Saturday 7pm ish I haven't been able to connect to data, make calls or text. So I can't phone your helpline. My phone just says 'EE - no network. Emergency calls only'. Can you please let me know how to get this fixed?

  • Si_m007
    Si_m.007 (@Si_m007) reported

    @Plusnet From your website, I'm told this is where I come to make a complaint. How do I go about doing that?