Plusnet

Plusnet Outage Report in Appleby-in-Westmorland, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Appleby-in-Westmorland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Appleby-in-Westmorland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Appleby-in-Westmorland, Cumbria, England 12/04/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyHurst5 Andy Hurst (@AndyHurst5) reported

    @Plusnet Your broadband service is terrible, cutting in and out all the time. This didn’t happen with previous provider

  • tonertweets Mark Toner (@tonertweets) reported

    @Plusnet I have an oak tree with a couple of branches grazing our phone line. Can you get someone to help with that or do I call BT directly?

  • LCJohnson79 Liam Johnson (@LCJohnson79) reported

    @Plusnet Thanks for the response. Hopefully the service will resume tonight.

  • hazz__117 Harry (@hazz__117) reported

    @Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.

  • _mikebradbury_ Mike Bradbury (@_mikebradbury_) reported

    Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.

  • MCBigPapiXD NYK_MCBigPapiXD (@MCBigPapiXD) reported

    @Plusnet my internet is down is there anywide spread outages in the valleys area

  • TerryReynolds Terry Reynolds (@TerryReynolds) reported

    @plusnet why isn’t anyone answering on the 0800 432 0200 support line!

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @joe__ratcliffe @Plusnet Have you checked your router logs? You can log into the router via the IP address 192.168.1.254 the login details is on your hub. When you log in go to the last tab, troubleshooting and then event log. I have a feeling it is nothing to do with your wifi. Check for problems. 1/2

  • marshmalowworld Luisa (@marshmalowworld) reported

    @Plusnet Are there issues in the Bs5 area at the moment? Can’t stream/download anything

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Had my question closed by a tech 2 guy I am assuming who only checked my speed, but not the line quality and DS errors on my connection. Also the speed isn't fine at all, I had the new router for just over a day and was in the process of fault finding. Not Happy at all.