Plusnet Outage Report in Ballindalloch, Moray, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Ballindalloch, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballindalloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (12%)

4. 

   E-mail (6%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Ballindalloch, Scotland

Latest outage, problems and issue reports in Ballindalloch and nearby locations:

• AMES (@coolkitten29) reported 44 minutes ago from Grantown on Spey, Scotland

  @SaxonKate @virginmedia @bt_uk Good luck with leaving bt they are awful. Worst company ever. Plusnet are the best I’ve found. I’m on their unlimited fibre extra broadband at £26.99 a month and they are great.I also got cashback by going through topcashback.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Joachim (@JoPOWz) reported 3 minutes ago

  @Plusnet Hey, youtube is inaccessible to me today on my home internet (desktop/laptop browser version - mobile app works OK if I don't mind squinting at a tiny screen). Works for friends on other providers. Any chance you have a fix for this lined up?

• counosboy (@counosboy) reported 4 minutes ago

  @Plusnet You do realise that online chat help is actually supposed to engage with the client? If all I’m going to get is an unhelpful Bot I’ll have to start looking for a new provider

• Paul Brimicombe (@PaulBrimicombe) reported 8 minutes ago

  @Andy_574 @TeamYouTube It seems to be a DNS problem with some UK internet service providers (PlusNet for me, BT for other people). If you set your DNS server to 1.1.1.1 or 8.8.8.8 YouTube works again. Using a VPN will should also fix it.

• Nick Ferguson (@NickWales77) reported 10 minutes ago

  @DeoNonFortuna3 They are the ISP I recommend, on the basis of UK support, they are a branch of Openreach, so when you need support it costs them nothing, whereas none BT/Plusnet have to pay Openreach to investigate. They don't steal bandwidth/speed. The changeover can be a pain, but true of any.

• Gwen Watson (@WatsonGwen) reported 10 minutes ago

  Disappointed with @Plusnet. Having switched broadband and landline, 6 days on and still no landline. Even more frustrating is having my emails to customer support ignored. This is not a good start

• Ruth (@rutheclements86) reported 13 minutes ago

  @Plusnet hi - our internet is down, please could you DM and advise on when it will be restored as working from home is difficult. Have tried your online support but as we don’t have a landline it doesn’t work. Thanks!

• Donnythebull (@plot130) reported 14 minutes ago

  @Plusnet Hi when I am connected to my plusnet home broadband our PCs will not connect to the YouTube website. If I connect to a different network like a hotspot, YouTube works fine. The same is true for videos in Google Photos. This has only started since yesterday. Any ideas?

• AL (@systematicdata) reported 14 minutes ago

  @Robdunk @YouTube Hi mate. Just to let you know I discovered the problem. If you are with BT or plusnet apparently they added YouTube to their parental controls setting. Turned parental controls off and YouTube all working again.

• Kes Grant 💙🇺🇦 (@revkes) reported 15 minutes ago

  @Plusnet I’m tweeting out of complete frustration. I have been overcharged by you for months and months and months. I’ve spoken to several managers and it’s still not resolved. Maybe being this public will help?

• Plusnet (@Plusnet) reported 15 minutes ago

  @EddieRobson Hi Eddie, I'm really sorry to hear you're having trouble loading up Youtube. Is this happening on multiple devices and does the same thing occur when using another internet connection, like mobile data? -Tony Plusnet Sheffield