Plusnet outages and service status in Ballindalloch, Scotland

Problems in the last 24 hours in Ballindalloch, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballindalloch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ballindalloch, Scotland

Latest outage, problems and issue reports in Ballindalloch and nearby locations:

• 
  AMES (@coolkitten29) reported 22 minutes ago from Grantown on Spey, Scotland

  @SaxonKate @virginmedia @bt_uk Good luck with leaving bt they are awful. Worst company ever. Plusnet are the best I’ve found. I’m on their unlimited fibre extra broadband at £26.99 a month and they are great.I also got cashback by going through topcashback.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 7 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Alasdair (@AlasdairUK) reported 11 minutes ago

  @Plusnet Hi, do you still offer support via this method?

• 
  Gina (@BlondeTalksSkin) reported 12 minutes ago

  @Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼

• 
  rosie posie (@rosieon25371922) reported 18 minutes ago

  @Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.

• 
  Amie Bakewell (@BakewellAm58145) reported 18 minutes ago

  @Plusnet That wasn't advised & there isn't anything the chat can do seeing as they couldn't help on the phone until 8am Saturday apparently

• 
  Emma B (@EBGBeee) reported 22 minutes ago

  @Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.

• 
  alyson (@AlysonAjm) reported 23 minutes ago

  @Plusnet plusnet keeps going down - what going on?

• 
  Gary Vince (@garyvince1981) reported 24 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  Neil Johnstone (@jigthejock) reported 28 minutes ago

  @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

• 
  Freedom Valley (@VRvalley) reported 30 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.