Plusnet

Plusnet Outage Report in Ballindalloch, Moray, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballindalloch, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballindalloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballindalloch, Moray, Scotland 01/20/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ballindalloch, Scotland

Latest outage, problems and issue reports in Ballindalloch and nearby locations:

  • coolkitten29 AMES (@coolkitten29) reported from Grantown on Spey, Scotland

    @SaxonKate @virginmedia @bt_uk Good luck with leaving bt they are awful. Worst company ever. Plusnet are the best I’ve found. I’m on their unlimited fibre extra broadband at £26.99 a month and they are great.I also got cashback by going through topcashback.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Olliehelp1 Ollie (@Olliehelp1) reported

    @Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.

  • joanneainsworth joanne ainsworth (@joanneainsworth) reported

    @Plusnet @plusnet I responded to your question online three days ago and still no reply. My router was dispatched 2/9 still not here and still no one will tell me when I will get it. Your customer service is rubbish. Can’t get through on the phone, no reply on social media or online.

  • CymruHampshire CymruHampshire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿👑👑👑 (@CymruHampshire) reported

    A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.

  • k999lover ag (@k999lover) reported

    @BTSopenreach thanks for not informing our locals that your landlines are down here due to cable theft and won’t be back for possibly 10 days. I had to spend 90 frustrating minutes on my mobile to BT until finally @Plusnet were brilliant and gave me all the info I needed!

  • chrisw333 CHW (@chrisw333) reported

    ..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice

  • dsworthington87 David Stephen Worthington (@dsworthington87) reported

    @JimSterling @virginmedia Go with Plusnet. I've been with them for years and have never had any issues

  • tomma235 Tomma235 (@tomma235) reported

    So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad

  • andyday414 Andy (@andyday414) reported

    @Plusnet called you guys up on 5/9/22 about really poor phone signal. Was told I’d get a call back within 5 days. Heard nothing?

  • Sian_L_S Siân 🏳️‍🌈✊🏼❤️💜💚 (@Sian_L_S) reported

    So @Plusnet has told me I'll have no broadband for 2 weeks due to a major service outage in my area & there's nothing they can do as it's a @OpenreachHelp fault. 2 weeks?! I work from home, now can't. Are either of you going to compensate my lost wages during this outage?

  • PhilFish17 Phil Fish (@PhilFish17) reported

    @Plusnet After a total of 2 hours 10 minutes (over the duration of 4 calls) I eventually managed to speak to your colleagues. Both were very pleasant but ultimately unable to resolve my issue and your company "policies" have been shown to be totally inadequate, potentially unlawful.