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Post Office

Post Office outages and service status in Boston, England

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  • Post Office generated 0 outage signals in the last 24 hours around Boston, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Boston, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Boston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • ArturNadol7566
    Artur Nadolny (@ArturNadol7566) reported

    POST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.

  • gary_worden
    gee! dubya :D (@gary_worden) reported

    @lily_lna @PostOffice I thought this was b/c you might be staff, in which case I was going to cease using TNT, Yodel & DPD immediately and get me straight down to The Post Office But you're a customer?? Tell us: can you still really believe that importing forrin staff doesn't affect the country?

  • YetAre45328
    AreWeThereYet? (@YetAre45328) reported

    @lily_lna @PostOffice Need to write that you're a customer! Wear what you want to buy a stamp FFS!

  • VMace12002
    Victor Mace (@VMace12002) reported

    @twasthentisnow @lily_lna @PostOffice She was a customer moron.

  • CARogersNo1
    Carole A Rogers (@CARogersNo1) reported

    @PostOffice Having stayed in all morning awaiting the announced delivery - between 09.45 and 12.45 - we are understandably annoyed. This is not the first time either. We will go with a courier service in future.

  • RussellScotland
    RussellScotland 🚜🐭🦋 (@RussellScotland) reported

    @ArturNadol7566 @PostOffice If I recall it began as a product developed for another customer which got abandoned because it was unreliable. So they just repackaged it and sold it to the Post Office. Fujitsu knew it was a dog’s breakfast and people at the Post Office realised early on that it was unreliable.

  • sunnybears81
    Scunnered (@sunnybears81) reported

    @lily_lna @PostOffice Was the post office attached to a corner store by any chance? I know who wrote this note. We just can’t say it or we get in trouble. Guys can walks out topless. **** off with the double standards!

  • Barbara18648292
    Barbara Walsh (@Barbara18648292) reported

    @fem_mb @lily_lna @PostOffice She was on her way to a reception and realised she had not posted a parcel with a deadline. So she tried to drop it off on her way. Note, a guy in a ***** vest and cut off shorts showing acres of leg would not be treated so badly. It's women these people have a problem with.

  • Brandonmar68282
    Brandon marks (@Brandonmar68282) reported

    @lily_lna @PostOffice Just go in the shop how you like, they have no right to tell you how to dress so long as you are not naked who should give a crap. This is how it starts… or started!

  • jonsdottir13
    Margaret Gust (@jonsdottir13) reported

    @sweepybuns @lily_lna @PostOffice I addressed that in a second comment to her - read the entire thread before you decide to disparage other people - she did not make that clear. She just wanted attention - I doubt anyone said a thing to her but she looked like a woman who was going to Room 607 at the Ritz to knock on the door and asking for John! No one walks into any business with a bare back down to her waist without knowing exactly the reaction she will get.