Post Office outages and service status in Boston, England

Problems in the last 24 hours in Boston, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Boston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe (@JoePetty918) reported 20 seconds ago

  @twasthentisnow @lily_lna @PostOffice She's a customer, *******

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  🇬🇧 Rubio - Suffrage 2.0 💚🤍💜 (@Rubio43210) reported 2 minutes ago

  @lily_lna @PostOffice As an employee it’s inappropriate. If you were wearing shorts & vest top I would view that as inappropriate too. However, as a customer it’s entirely different, it’s a lovely dress. Did she just target women? In France going bare chested into a shop is banned for men. Rightly so

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  Matthew Smith (@Matthew58392631) reported 6 minutes ago

  @SeddSezz Thankfully his message doesn't go very far. But his betrayal of postoffice staff should never be forgotten!!

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  Colin B (@Gwapple13) reported 6 minutes ago

  @therapeoftheuk @PostOffice How ******** does that stay in place? Is he on hormones (***** moans) of some sort or is it down onto his left hip?

• 
  Artur Nadolny (@ArturNadol7566) reported 7 minutes ago

  POST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.

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  AI Warning (@phil282yahoo) reported 11 minutes ago

  @twasthentisnow @lily_lna @PostOffice She was a customer, not a worker.

• 
  Artur Nadolny (@ArturNadol7566) reported 12 minutes ago

  POST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.

• 
  LadyM (@LadyM333) reported 12 minutes ago

  @lily_lna @PostOffice As a customer you can wear anything you want. Not appropriate to work in. Don't know what the problem was. I've seen a lot worse in public.

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  GirlScout27 (@GirlScout27) reported 13 minutes ago

  @Irmenberga @lily_lna @PostOffice I've worked in pubs where we've refused service to men in shorts and no shirt. This is common practice and absolutely nothing to do with religion. I support the principle that business owners can refuse service, and they legally can.

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  Chris (@ryansmi89) reported 23 minutes ago

  @PostOffice Just now, issues happen but saying it’s nationwide on a notice when there don’t appear to be any is the issue.