Post Office

Post Office Outage Report

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Post Office Outage Chart 03/18/2025 13:30

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Post Office compensate me for the outage?

Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (16%)

    E-mail (16%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. TV (5%)

    TV (5%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBonnyrigg Total Blackout
United KingdomRochester E-mail
United KingdomBonnyrigg Total Blackout
United KingdomLondon Internet
United KingdomMorpeth Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • soarinwebber kim (@soarinwebber) reported

    @PostOffice plz help

  • annief1 Anne (@annief1) reported

    I'm getting very frustrated with @RoyalMail and @PostOffice here in England. Why can't we have picture stamps ALL year. And why do we get those damn big stickers out of Horizon machine, paid stamps. Other countries manage to have beautiful stamps. Its damn annoying. 😱😱

  • FrecklesFieldo Emma V (@FrecklesFieldo) reported

    @PostOffice Thank you. I had a @parcelforce customer service staff member rather aggressively telling me on the phone that they'd made it clear the 48 hour guarantee was suspended...

  • lenkaloser Never had a dream come true (@lenkaloser) reported

    @PeterCollis6 @PostOffice Money vans haven't been able to get out due to the poor weather conditions, perhaps?

  • NancyEssex Nancy Essex (@NancyEssex) reported

    No mail for more than 2 weeks. Down from every 2nd or 3rd day in Nov, Dec, Jan. #USPS #Chicago #PostOffice @RepMikeQuigley @ward32chicago @cbschicago

  • goose0211 Simon Stanger (@goose0211) reported

    @PostOffice I emailed a complaint through to you in January, not heard a thing. What’s your time frame for at least a reply?

  • Lil__x3 Moonieverse ⁷ 🐟 (@Lil__x3) reported

    I was today year old, when I learned how to get my **** together by an App of my health insurance bc...I always **** up to send them my doctors-bill or what ever it calls so....there is actually an App where I easily just take a picture of it...and...done. No postoffice needed!

  • RoyalMailHelp Royal Mail Help (@RoyalMailHelp) reported

    @jeremy_irving Hi Jeremy, I'm really sorry about this. We are a separate company to @PostOffice who you would need to contact about the service in branch. If the item was a Tracked 24/48 one, this would need to be taken to one of our delivery offices or sent through a parcel/postbox. >Mayah

  • bleetin Bertrand (@bleetin) reported

    @BBCNews Are they pulling down a postoffice in Lpool to build a match day carpark again?

  • KateJon41196503 Kate the Plate (@KateJon41196503) reported

    @siany_d @PostOffice Have to admit that I’m a bit confused as to why the POL SM team need to “follow up” something that’s clearly NOT a PO issue. Photocopy prices are nothing to do with PO!

  • LilywhiteSimon Longman Snr. (@LilywhiteSimon) reported

    @PostOffice @creativencolour Courtney, I think you meant to say “NO tracking is available until the item reaches its destination”. You were talking about the Signed For service there weren’t you?

  • LilyRos30984521 LilyRose (@LilyRos30984521) reported

    Since #postoffice is overwhelm with delivery Amazon packages .... should @Amazon have their own post office/delivery service?

  • CurlyRavenclaw 🧚🏽‍♀️ (@CurlyRavenclaw) reported

    postcrossing emailed, said I have an unusual amt of expired postcards 😪 idk who the problem is, if it’s my city’s postoffice or if the country isn’t accepting any mail from abroad 🥺

  • rachgriffiths89 Rachel Griffiths (@rachgriffiths89) reported

    @boohoo_cshelp I returned an item last Wednesday, via the @PostOffice returns service (tracked 48). This still isn’t showing as returned on my account

  • Reaver egroeg william⚡️ (@Reaver) reported

    @RoyalMailHelp @PostOffice @PostOffice ur miserable shits have a chat with ur staff and introduce better staff care if they’re all gonna be horrid

  • KeithRadcliffe Keith Radcliffe (@KeithRadcliffe) reported

    Whoever decided to put @PostOffice counters in @WHSmith branches should be taken out back and shot. Long queues, dismal premises and unhappy untrained staff. Can't wait for the day WH Smith go bust. Horrible horrible company.

  • siany_d Siân Davis (@siany_d) reported

    @PostOffice Why though? Its not a post office service so why does it need to be persued?

  • soarinwebber kim (@soarinwebber) reported

    @PostOffice there’s no tracking or reference number on my receipt i’ve not lost anything and it hasn’t been ripped of either plz help

  • owenboswarva Owen Boswarva (@owenboswarva) reported

    @lizlaineuk @commonslibrary @PostOffice Thanks. Come to think of it Post Office Ltd is also subject to FOI, as it's Government-owned. (Only Royal Mail was privatised.) Other organisations may have copies but the problem is likely to be that PO's commercial interests can be advanced to prevent dissemination of the data.

  • siany_d Siân Davis (@siany_d) reported

    @PostOffice @tim_walpole Photocopying isnt a post office service

  • LilywhiteSimon Longman Snr. (@LilywhiteSimon) reported

    @GouldMP_UK @PostOffice 🤔 I’m pretty sure the first letter is a K. KB is a Signed For series which your tick on the card is in the right place for. That doesn’t help though because KB722274424GB doesn’t work. I think postie may have transposed or just incorrectly written some of the numbers.

  • PhilLew97274836 Phil Lewis (@PhilLew97274836) reported

    @PostOffice can you train your posties to use doorknockers please. Idiot wafting feebly at our door this morning. Just about heard him, got to the door just as he got back in his van and drove off. Now I have to pay for redelivery.

  • WeAreInclusiveM We Are Inclusive Minds (@WeAreInclusiveM) reported

    @RoyalMailHelp @PostOffice just been fobbed off by RM & PO both saying have to speak to the other as separate companies and not their issue after my mail redirection wasnt actioned and post continued to go to my previous address. #shockingservice #shockingsupport

  • ChitraSundaram7 Anti Sickular (@ChitraSundaram7) reported

    @OmTheReality Can never forget! There were no cell phones..only landlines..I cud not go near the postoffice in RS Puram where was mom was inside..cordoned off.. I was shaking with fear..seeing smoke and blood and stench of human flesh burning..what commotion..! Understood fear first hand !!

  • legalhackette Catherine Baksi (@legalhackette) reported

    @PostOffice Hello again, Tom - 30 mins from joining queue to getting to the front. At least it wasn’t raining and not quite as bad as it was the other day, when I waited more than 35 mins.

  • 1WellnessGIRL That Wellness Girl (@1WellnessGIRL) reported

    Dear #Postmaster, One of the most stable jobs in the United States was working at the @PostOffice. You have not made any solutions for the workers in obtaining this stability for years and since 2020 it’s gotten work. You’ve removed an entire shift during peak season.

  • HouseOfTraitors Truth Seeker (@HouseOfTraitors) reported

    @BBCNews That’s how **** our @PostOffice have become. Missing lots of mail which I will probably get in 50 years time

  • SandraScheetz1 Sandra Scheetz Wise (@SandraScheetz1) reported

    @POTUS i am asking for help for the US Postoffice mt mail in western NC has been delayed by a month. My bills are being affected and I have excellent credit but won't if something isn't done. :(

  • khodge007 kevin hodgson (@khodge007) reported

    @PostOffice He just pointed me to the door. Wasn’t exactly nice about it neither. As someone who is classed as disabled. I’m exempt from wearing masks. And this is first time had any problems with any of your offices.

  • mikewooduk Mike Wood (@mikewooduk) reported

    @PostOffice 35 minutes waiting and they finally open up another counter...this needs to be addressed, are you trying to close this branch down???