Post Office Outage

@therealmikeum @ollyheron @PostOffice The post office has been classified as an essential service by HMG, it is not just about somebody not getting their shoes & in any case Footlocker may time bar them although again that is not the point.

Just request from govt to start normal postoffice or courier service to initiate delivery from out of town of essentials specially medicines. Pls do soon othewise people will die of medicine @narendramodi @PMOIndia @ArvindKejriwal @AmitShah @myogiadityanath @DelhiPolice @AAPDelhi

@PostOffice I’m trying to apply for a payment holiday on my credit card, can you help please I can’t get though on the phone. Thanks

@Newnaan @PostOffice Ours was the same so we upgraded to fibre and it was loads better. I think they give you a rubbish signal on purpose to force you to get the fibre.

@PMOIndia @PostOffice my mummy is postoffice agent. she can't collect money from customer and deposit money in postoffice. Please don't take penalty for this lockdown duration from customer and agent. Help agents also in this difficult time

@Stracilz @PostOffice Mines still awful with @PostOffice a year later - even when you do get internet it’ll be rubbish!

@vanessabraithw1 @PostOffice But you see they won’t reply to this as it’s not a ‘customer’.

Another reason to support the Postoffice, check in the mail. We are back in time.

@Chaykasian @PostOffice I've only ever lived at one address so that doesn't help me unfortunately, but glad to hear you got through in the end!

@GamRihab @Nezumii39 @PostOffice @EE @ThreeUK Or being rude. It is not our style or who we are. And after the last call we got this woman who explained stuff well even though a part was wrong but we wanted to let her know about it. The discussion was good. So after that they deliberately act to remove us from their customers

@GamRihab @Nezumii39 @PostOffice @EE @ThreeUK PostOffice is in my blacklist. I will never ask them to be my provider. When we called them back let them know about the limbo we are and give them the information, they told us we are not customers anymore when we give them our customer number. At no point we raised our voice.

@GamRihab @Nezumii39 @PostOffice @EE @ThreeUK That is what we do. I use my mobile hotspot. The problem is that while outside I have a 4G, inside I have a bad signal.

@PostOffice I have just been on and you were unable to verify but did not even ask me to upload any documents so how can you make this decision I have all the documents here but you’ve never asked for them!!!

@M0rtuum @Nezumii39 @PostOffice @EE I just found a way...If you can, get a mobile wifi, something from @ThreeUK for example, they also have home wifi which does not require engineers. decent speed too. I will cancel my @PostOffice if not sorted by next week and get something from @ThreeUK .

@GamRihab @Nezumii39 @PostOffice @EE So basically their internet wasn't great at the beginning. Very expensive for bad internet broadband and their customers service is very bad.

@GamRihab @Nezumii39 @PostOffice @EE Yeah basically the swap between both have been made half way through so everything is stuck. But PostOffice just closed our customer account saying that they can't help anymore. So even if we wanted to go back and find a way to do it, we can ask them anything anymore.

@GamRihab @Nezumii39 @PostOffice @EE While post office gave us a wrong reason why they can't switch back (non-fiber Vs fiber). And unfortunately Openreach have done the work half way through progressing the phone line but not the broadband so we even can't cancel the broadband to try to swap or so. Stuck.

@PostOffice Yes it was accepted at 8am this morning, mine and my wife’s we both received the email but when you login they both still say processing

@GamRihab @Nezumii39 @PostOffice @EE Omg we called back @PostOffice to report a complain about this situation as they apparently could be able to take over again contrary to what they said. And they just told us we are not customer anymore so they can't help us anymore. O.o What... how... What is this services!

@PostOffice it really would help if the info online for closing times was correct, Driffield PO totally locked down at 14:50 yet online says open until 15:30 A trip out that could have been avoided and will have to be done again on Monday

@Nezumii39 @GamRihab @PostOffice Actually we get someone from PostOffice who was very competent. And find out what are the problem. It looks like Openreach have completed the job even if initially the guy said he couldn't. And now it is @EE who haven't done the connection. Let's call back EE.

@PostOffice I need to renew contract and not be cut off but support email closed and your telephone line is closed. I have no access to online account - HELP

@nsitharaman mam I am agent in gorakhpur head post office.i make monthly RD deposit in postoffice.our house runs with the money which comes from it. Fine also on the customer money. How we can do our work in lock down .so please give some solutions.

I have been on the phone for an hour waiting. All I need is my username. The @PostOffice website is no help @ all. I might just cancel this and move to @BT #pobroadband

@YourMcColls @2208Juliet @PostOffice OK well my point is she should never have refused to serve me at the @PostOffice other member of staff had gloves so some were obviously available to be honest what annoyed me more than anything was she never gave me another option she didn't say point me to another post office

@PostOffice @BradleyHarrin20 Can I suggest updating the Service Notification online as it says "delays of up to 12 hours" at the moment. My wife has been waiting over 24 at the moment. I appreciate you're busy but we shouldn't need to come to Twitter to see the delay is a lot longer than posted online.

@daydreamers_365 @PostOffice Been trying for 3 days straight! Terrible site. No body to speak to either!

@PostOffice Honestly, he criticised posting to France, as if she were sending the plague there. During that time, a man buying a sandwich for lunch was served happily while my wife was berated. She had to ask three times to pay so she could leave. We shut down our online shop because of this

Trying to get Universal Credit feels like the most difficult thing i've ever attempted due to the verification process not working. It skips the verification part, not even able to join a queue, unable to try again. As well as many error messages. #postoffice #UniversalCredit

@PostOffice why have I recieved an email saying you verified my me so I can use the service for universal credit, then sent me another saying I wasn't. I have a f**kin drivers license wtf!!

@PostOffice - your gov ID verifercation service keeps timing out and it’s really annoying, please fix it

@GamRihab @PostOffice I just want them to cancel the cancellation as nothing changed at all. So not a difficult task.

@GamRihab @PostOffice LoL they are not allowed to go inside building so if it is needed they will not help you! For us they said they can make a new account but it will take 2 weeks. First I don't want a new contract with them (no way I want to be stuck 12 months with them) and 2 weeks is too long !

@JeanManguy @PostOffice The total lol! We need our internet back. They just need to cancel the cancellation of our contract and carry on. But no. It is already difficult to join them compared to other broadband companies. They are not reliable.

@M0rtuum @PostOffice That's weird, even with no pandemic around that seems really bad

@JeanManguy @PostOffice No swap have been made and can take up to one day. Signal send for sure. No swap. Nobody understand why PostOffice can't go back to the contrat. And there are no changes with the line, nothing different. Called today. They proposed to create a new account and it will take 2 weeks

@nsitharaman Sir i am a Postoffice RD Agent as due to lockdown so many Agent are unable to deposite their customer Rd monthly installment and due to not deposite default fee would be imposed . Kindly wave the default fee for this month and next month 1st part (1to15) .

@pmgbareilly @cpmgup @CMOfficeUP @FinMinIndia Sir i am a Postoffice RD Agent as due to lockdown so many Agent are unable to deposite their customer Rd monthly installment and due to not deposite default fee would be imposed . Kindly wave the default fee for this

@PostOffice Appalling service. My mother moved house last Monday and placed order on 16 March to take telephone an broadband with her. I get left a hardly intelligible vm today saying you've cancelled order due to Covid 19. You intend leaving a 86 year old no method of contact. Disgraceful

@PostOffice I wrote a complaint email about the appalling service only to be sent an auto reply to say emails are not being read, please help #pobroadband

@sillyoldjen @GMNeuroAlliance @PostOffice @LancsParkinsons @RichelleFlan @Paulnico199 @Lysonlfc @leponline @aa_scaffolding @kevinefcduffy @benstokes38 @CharlotteSc0tt Don’t do anything online keep it the traditional way as some sites are not genuine and collecting data on who’s vulnerable . Poor things x

Working from home really make you realise how SHIT @PostOffice wifi is! 🤬

When u do business wit someone u expect they will hold up their end by providing quality service. Not the Post Office... #postoffice #postofficetrial

@PostOffice hello, I have just tried to call your help desk as it says on your website that you are open until 10pm. When it answered, it says it's closed but open until 10pm.

@rsprasad @mygovindia @PMOIndia @PIB_India @MoHFW_INDIA Sir opening postoffice service will discourage this motive to break the chain. Please close all post office sir

If I get told by @PostOffice that I am "HTTPS 504 bad gateway" one more time during my @GOVUK verify I might scream.

@PMOIndia Indian postal employee head Postoffice working in the city but suboffice is not working and they ask to open branchpost office They don't have sufficient mask or any equipment. if it's open n public comes for money withdrawal they can't give them.

@PostOffice what a ******* sack of shit your site is

@ollyheron @PostOffice Yes, this was my issue. If only there was updated information or a way of calling someone who could offer it on actual branches.

Slow approaching GTBank due to traffic alternation. Good movement inw Olorunsogo to PostOffice. Busy to Ojuwoye, steady inw Olosa. Olosa to Moshalashi is good. @trafficbutter VIA @followlastma

@PostOffice I have travel insurance with you but I have been unable to get in touch with anyone in order to discuss the process of making a claim please help me I’ve been trying to do this all day

[5:47PM] @followlastma: [5.43pm] #AgegeMotorRd #PMTrafficUpdates Moshalashi inw Olosa is good. Slow approaching Olosa, busy to Ojuwoye, steady to PostOffice. Good movement inw Ilupeju Bypass to Oshodi. @TrafficChiefNG @lagostraffic961 @lagostelevision #TrafficChief

Slow approaching GTBank due to traffic alternation. Good movement inw Olorunsogo to PostOffice. Busy to Ojuwoye, steady inw Olosa. Olosa to Moshalashi is good. @TrafficChiefNG @Gidi_Traffic @trafficbutter @lagostraffic961 @lagostelevision

@PostOffice Hi I’ve been trying to complete my identity for the universal credit via your website and I’ve been waiting for 24 hours, please help

@GOVUK @_MichelledeJong @PostOffice @Digidentity_eu Having the same issue since a few days ago, the Post Office site needs to be fixed, it is timing out for everyone, it's unacceptable.

Wtf postoffice I have questions ughh

@Chaykasian If it helps, I'm having this exact same problem. Can't even get to the part where you upload documents before I'm told I can't be verified. Makes no sense. @PostOffice pls explain yourselves

@PostOffice Would be great if you could recommend people use drop and go where possible, and perhaps have a drop-off box just inside the door. Would help shorten queues and limit time outside.

@PostOffice I’ve emailed. It’s my husband waiting time comes down then goes back up. Currently on 12 hours waiting. With 1h46m showing for 2 hours. Same time duration.

@PostOffice can someone check the inbox and respond to my complaint.