Post Office Outage

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

 Some problems detected at Post Office

Post Office problems in the last 24 hours

Post Office Outage Chart

April 21: Problems at Post Office

Post Office is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (75.00%)
  • E-mail (10.71%)
  • Wi-fi (10.71%)
  • Phone (3.57%)

Post Office Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:
  • grahamcay graham cay (@grahamcay) reported

    @RoyalMailHelp so my parents sent Easter cards from kinmylies @PostOffice in Inverness with a staff member attaching the stamp. By the time it reached it me, it had obviously grown as not enough postage attached. Not great service in the slightest.

  • PreetHarkanwal HP (@PreetHarkanwal) reported

    @IndiaPostOffice @manojsinhabjp Regd Postoffice complaint no. 10009128127 which is pending for 5 months, Please confirm closure date. I am awaiting payment of KVP's.

  • catnapped3 Tracey (@catnapped3) reported

    Joined #PostOffice queue this morning, redirected to self service, which then took longer than it would have taken for counter service because I had to wait for someone to take the parcel from me. 📦

  • weyland76 🇬🇧🏳️‍🌈weyland 🏳️‍🌈 🇬🇧 (@weyland76) reported

    @PostOffice Aylesbury WH Smith, both self serve machines out of action. Huge queue, 2 counters out of 6 open and only want to post one letter without having to buy a book of ten stamps. Very poor show.

  • GrumpyBison GrumpyBison (@GrumpyBison) reported

    @PostOffice No, but they'll hear from me later when I cancel the card!

  • bradleygriffit2 bradley griffiths (@bradleygriffit2) reported

    @PostOffice Hi, i was wondering if you was able to help me with regards to making a damaged postage claim. Many thanks

  • snaggsagain Snaggsagain (@snaggsagain) reported

    That's the @TSB only opening 3 days a week now. Think we are ******* stupid as it will be closed full time next. @RBS already ****** off last year. Think I will be opening a @PostOffice account as at least they are ******* open.

  • rhodrimjones Badfeet (@rhodrimjones) reported

    First world problems #parcelforce unable to be open on a Saturday #postoffice Can't find a letter they are holding

  • iamalexandriam Alexandria Maria (@iamalexandriam) reported

    @PostOffice @Mjhoyle94 But the number on the website is just an automated service that doesn’t provide the option...

  • FrostyZakk Frosty (@FrostyZakk) reported

    Whoever’s stupid idea it was to move the @PostOffice in Cardiff Centre to WHSmith obviously has no common sense! 🙄

  • Grandcanyonnext Cathy Stewart (@Grandcanyonnext) reported

    @Saronimo @PostOffice @Specsavers Juke mail far worse since #gdpr. At least 10 CATALOGUES weekly for clothes I would never wear.

  • MastersStuart Stuart Masters (@MastersStuart) reported

    @parcelforce It seems to me that if @parcelforce can’t guarantee effective communication with Post Office branches, then the structure has broken down and the service should never have been mis-sold in the first place. My local @PostOffice are AMAZING and I can’t imagine it’s their fault.

  • MastersStuart Stuart Masters (@MastersStuart) reported

    @parcelforce It seems to me that if @parcelforce can’t guarantee effective communication with Post Office branches, then the structure has broken down and the service should never be mid-sold in the first place. My local @PostOffice are AMAZING and I can’t imagine it’s their fault.

  • Saronimo Sara Feenan (@Saronimo) reported

    Please stop cutting down trees to post crap through my door every day @PostOffice you do not have my opt in and you are not #gdpr compliant also @Specsavers be better marketers stop using paper none reads & u cant track

  • JustJanety Tenajme ☀ 🌸 🌥 ☔ 🍃 (@JustJanety) reported

    I had @PostOffice requesting my feedback ... Told them their service was crap, they didn't ask again. 👍

  • valpenny3 valpenny (@valpenny3) reported

    @postoffice useless service at #ealingpostoffice waiting 10 minutes already for someone to collect my parcel from self service machines.

  • RobDWaller Rob Waller (@RobDWaller) reported

    In my lifetime I don't think the UK @PostOffice has improved as a service at all. Still as slow and frustrating as ever. Today in Hammersmith they have two staff on and none of the automated kiosks open. Surprise, surprise there's a massive queue.

  • tweetirrfan irrfan ishaq (@tweetirrfan) reported

    My home is 5 min from postoffice not yet delivered . Official there says parcel is at srinagar. Why are u lying. Height of poor service. Shame on you. That is why people want privatisation in all departments

  • FionaLegal Fiona Anderson (@FionaLegal) reported from Wokingham, England

    Thanks very much Roger Gale of the @PostOffice - great business acumen. How pleased he must be with himself for getting rid of well known staff, a decent post office and a decent service to replace it with bargain basement b.s. of a "post office" with nowhere to pick up parcels!

  • Afieplaas 🚜Kwagga Robertse🚜 (@Afieplaas) reported

    PRASA is a failure ESKOM is a failure SAA is a failure SA PostOffice is a failure Health is a failure SAPS is a failure SADF is a failure TransNet is a failure SASSA is a failure Dept of Housing is a failure DWAF is a failure Denel is a failure You STUPID if you vote #ANC #EFF

  • KangleyDavid David Kangley (@KangleyDavid) reported

    @PostOffice @mrdanwalker Stop bloody shutting them down then!

  • finnleen J4SLEEN (@finnleen) reported

    The self service thing at the @PostOffice is so stupid because someone is there to help you anyway

  • kingp135 Up the garden path (@kingp135) reported

    @RoyalMail @RoyalMailHelp Absolute shambles of a service. Between them and the @PostOffice just passing the buck for a list of mistakes and misinformation, no accountability whatsoever. Lose your parcel and don’t and won’t help you at all! Ridiculous.

  • NYmitton Erica Jane Mitton (@NYmitton) reported

    @hauntedmagazine @RoyalMail @PostOffice Royal Mail is shit anyway.

  • Howard_Norton Howard Norton (@Howard_Norton) reported

    @PostOffice This is where there's a dedicated bureau window which has taken other business so an adjacent window has taken the ccy customer who has not been waiting as long as the main queue. The ccy window should have preference but not the other windows...

  • pling29 lisa bate (@pling29) reported

    @PostOffice Hi 2 hours ago I asked for your help in sorting out a complaint and I still haven't had an answer is there a reason

  • Aledlthomas Aled (@Aledlthomas) reported

    @PostOffice No,had to return today. It was made worse that my son had used his birthday money to buy john ceena figures from Amazon, he been pestering and tracking parcel, knew he was going to be disappointed, the owner was so unhelpful and rude. Ironically at 9:05 they hadn’t opened today.

  • Ram_vkarma Ram Vishwakarma (@Ram_vkarma) reported

    @IndiaPostOffice This is not the solution. It's been more than a month, still waiting for the product. Can't you guys initiate again. Most people are suffering from the service kandivali east postoffice is giving. Govt should terminate contract with post offices.

  • jrob9181 jo robson 🐕🐱🍸😆 (@jrob9181) reported

    The ******* @PostOffice broadband customer service is shocking..

  • OUTASA OUTA (@OUTASA) reported

    One of the biggest problems we have with #etolls as collection mechanism is exactly this - #PostOffice and other systems (like #eNaTIS) not working properly. Yes, you may ignore the letter of demand, but NEVER ignore a summons. If summonsed, contact us immediately for advice.

  • corvusica Raonaid Uallas (@corvusica) reported

    @PostOffice It was a Post Office branch, one that is known for how awful they are. Complaint has been lodged and am going to try again today to see if they will give me my parcel. Don't hold out much hope though

  • teaguefunk Teague Funk (@teaguefunk) reported

    Hey @canadapostcorp we have had nothing but issues with your delivery service and are fed up! We’re up to 6 packages that have now been sent straight to the postoffice instead of delivered. The post person continues to write predated slips instead of delivering us our packages!

  • TaliaLoderick Naphtalia Loderick (@TaliaLoderick) reported

    @HirstPhotos Having similar problem with non-existent broadband service from the @PostOffice preventing me from getting work done this evening. 🤬

  • TaliaLoderick Naphtalia Loderick (@TaliaLoderick) reported

    @HirstPhotos I feel your pain! Having very similar problem with @PostOffice broadband preventing me from getting work done this evening. Aaargh. Or even just, you know, relaxing and watching TV. Double aaargh! 🤬

  • TaliaLoderick Naphtalia Loderick (@TaliaLoderick) reported

    @PostOffice It’s painful to be a Post Office broadband customer. Your service is so patchy as to be non-existent. I’m without broadband for the 2nd time this month & your customer service line closed at 8pm. I despair. I’m a freelancer & your bad service means I can’t do my work.

  • cageboycage Cagey (@cageboycage) reported

    @PostOffice I was livid he was trying to drive around me on a single road and being dangerous. I was livid he was actaully scaring me. I wrote his reg down when stopped - not happy!

  • pling29 lisa bate (@pling29) reported

    @PostOffice I for one will never set foot through the door because of it... on this occasion I was doing a favour for a friend who had had really bad health news ...they say no good deed goes unpunished and I was punished and humiliated by your staff

  • pling29 lisa bate (@pling29) reported

    @PostOffice Thank you to your staff who made my really bad day even worse...your Madeley,Telford Branch staff are appallingly rude, i have never had my receipt thrown at me nor been spoken to as if I were something you scrape off your shoe...disgusting!!!!😞🤬

  • lisawestgarth93 Lisa-Marie (@lisawestgarth93) reported

    @PostOffice I've sent a complaint form on the website

  • corvusica Raonaid Uallas (@corvusica) reported

    Went to collect my parcel today and what a surprise. @PostOffice has lost it yet again. The rudeness if the staff at Archway is really bad. Hate going there... they always lose stuff. Another complaint made....

  • kennyoblong Jenny Padlock (@kennyoblong) reported

    @PostOffice The only thing I have done recently is arrange a redirect service for another 12 months. That's what's confusing me. It's literally two codes I received in text messages last night. No email alerts or anything.

  • yasminbuckleyx Yasmin Buckley (@yasminbuckleyx) reported

    @PostOffice Mainly the plymstock branch in Plymouth and I try to avoid it as they are so rude even though it’s my local store! I have also experienced this recently in the Plymouth city centre one when she didn’t even use any form of greeting but plymstock is by far the worst..

  • StewartSpencer1 Stewart Spencer (@StewartSpencer1) reported

    Why use @parcelforce @PostOffice Must be the most inefficient archaic delivery service in the U.K. Even their drivers are incapable of following simple written instructions or just ignore them. Parcels not delivered are then unavailable or lost in depot.

  • artschoolwank Martin (@artschoolwank) reported

    @adebradley @PostOffice I can use them fine but these two branches either never have them on or they’re out of order

  • lisawestgarth93 Lisa-Marie (@lisawestgarth93) reported

    @PostOffice useless my nan who's is bed bound and has poor memory shakes alot has got no money and no food in because she cant get new post office card shes failed security questions of course because she cant remember done a letter that's no good signature is different 🤬

  • carpenterslass Carpenter's Daughter / Vikkie Lee (@carpenterslass) reported

    @PostOffice I'll PM you. I know the staff so don't want to upset. But it's an issue that needs raising about their equipment and set up.

  • carpenterslass Carpenter's Daughter / Vikkie Lee (@carpenterslass) reported

    @EnvoyCDX @PostOffice @Photo_Me_UK Imagine if I found out they were too shadowy by post instead. That would have been £75.50 + £5 pic fee down the drain before starting all over again :(

  • MildManThomps Nick Thompson (@MildManThomps) reported

    @PostOffice I don’t know why you persist with self service machines in your Uxbridge High Street branch; they’re never in use. Always 10 minutes or more to queue to post something.

  • MySpaceInvasion Humanity Insanity 🇬🇧 (@MySpaceInvasion) reported

    @BBCWorld This is pointless, won’t help ordinary people. @FoziaSpeaksOut, sacked by @PostOffice for whistleblowing - with collusion of an MP & gov minister - re issues now being proven in court by JFSA, was ignored by the media. A scheduled bbc documentary was suppressed.

  • carpenterslass Carpenter's Daughter / Vikkie Lee (@carpenterslass) reported

    This also reminds me about the time when my mum paid the @postoffice once for their passport checking service at a fee, to find it was rejected lol. You shouldn't always assume they know what they're doing. I'm now off to @Tesco instead to use their phototbooth.. what a palava🙈

  • gazmemo Guillermo Zavala (@gazmemo) reported

    I totally thought the Post office was going to be a horrible today, glad I was in and out #postoffice #TaxDay #TaxDay2019 #certifiedmail

  • Chard_News Chard Newsagent (@Chard_News) reported

    What shocks me here is that @CStoreMagazine is quoting anything that @NFSP_UK has to say, good or bad. They are in the pay of @PostOffice and cannot properly represent Subpostmasters.

  • Lofty_J1 James Loft (@Lofty_J1) reported

    @PostOffice Thank you it’s since the main post office shit down and moved into Londis. More staff needed on the Post office side. One time I went in there was only one member of staff and the que was nearly out the door. It’s unexceptable.

  • Lofty_J1 James Loft (@Lofty_J1) reported

    @PostOffice Please can you address the staffing issue at Newport City Centre Post office. It’s the only one in the city centre and there’s never enough staff. I was in the que for 15minutes just to send a parcel. And only two cashiers.

  • KiLleR650 Bunk (@KiLleR650) reported

    I swear the Alien race began in #Pennsylvania. Folks do the stupidest shit to be seen. Mailman blocked my driveway w/his truck knowing I'm in the car! #Pennsyltucky #Harrisburg #PostOffice

  • victor_kerr1 Victor J Kerr (@victor_kerr1) reported

    @PostOffice just been “ripped off” by post office travel money. Paid £141.51p for 150 euros! The on line price would have given me an extra 10 euros. Rang the branch manager and po help line, both could do nothing. Poor customer service.

  • JonChappers JonCh🌀ppers ©️ (@JonChappers) reported

    @PostOffice I use the Chichester branch, no matter what time of day I go, there’s never enough staff for the people trying to use the service!

  • ItzRydaa ItzRyda (@ItzRydaa) reported

    @PostOffice @JonChappers Your internet is terrible. I want my package refunded. Imagine making people pay for ***** internet.

  • ItzRydaa ItzRyda (@ItzRydaa) reported

    @PostOffice Your internet broadband is ******* terrible - every single day I lose connection to the internet. It is absolutely unacceptable.

  • JonChappers JonCh🌀ppers ©️ (@JonChappers) reported

    @PostOffice Your self service machines are garbage, they’re unresponsive and are constantly jamming up! Out of 4 items, I managed to get proof of postage for only 2 of them, now I expect the other 2 items to get lost and I’ll be out of pocket because your machines chewed up my receipts!