Post Office Outage Report
Why is my Post Office service not working?
No problems detected
If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
-
Total Blackout (67%)
-
Internet (30%)
-
Wi-fi (2%)
-
Phone (2%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Dagenham, London, Hackney, Newcastle upon Tyne, Batley and Lerwick.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Internet | |
| London |
Total Blackout | |
| Hackney |
Wi-fi | |
| Dagenham |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Batley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
-
JoolsC
(@jools_c8) reported
@ianl2001 @Livelaugh2020 @PostOffice Read Trust Pilot reviews. Many customers are finding it difficult to close their account. I am currently complaining to the CEO of Jaja and to Financial Conduct Authority about Jaja. I WAS a PO customer. How can they just sell our accounts to Jaja?!
-
Ajay
(@Ajay_SinghBisht) reported
@IndiaPostOffice Why the services of post office in my area pincode 201003 Mariyam nagar, Nandgram, Ghaziabad (U.P) is pathetic whenever I go to postoffice for submission of my RD then they say that the server is not responding, internet is not responding every month same problem
-
survit chakravarty
(@SurvitC) reported
@IndiaPostOffice ..Post Office Ramna Muzaffarpur bihar..We are getting "link fail" board on the counter on 10 th day straight.. Postoffice savings Knock Knock anyone cares ????
-
Jonathan Coffey
(@coffey5835) reported
@SPARNI @PostOffice “if the shops open, we’re open!” Is the slogan being pushed is it not? Tell that to the spar in Groomsport! Walked down to post Xmas pressies and was told “it closes at half 12 on a Saturday!” Annoyed and frozen from a pointless walk!
-
LIZ ALDERSON
(@busylizzie1965) reported
@PostOffice ANyone else having problems with post man leaving gates open? Complaint. Ive done this several times and they do NOTHING, how disrespectiful of the PO. if my dog gets on the road I will sue them for damages in the small claims court.
-
Dr Neil A Mallett
(@gazpacholulu) reported
@postoffice had a problem so put a complaint in on 16th November...not heard anything yet...3rd class customer service?
-
ruth 🪴
(@ruthlucie) reported
Post office maybe out more than one person on the counter on a Saturday eh? @PostOffice Bloke on the self service is excellent but my parcel needs scanned!
-
Lee Petts (PR and Marketing Guy)
(@leepfwd) reported
@NillySutton @PostOffice I would hazard a guess and say no. I don't believe Royal Mail uses GetResponse (online email service) like this and, if it does, it certainly doesn't use the entry-level package that means emails contain the GetResponse footer...
-
Xian
(@chrisanta81) reported
@PostOffice Hi wonder if you could help. I have just been to your Crosby Sefton Branch i Mcolls to get my winter fuel payment on my fathers electricity key and I was told they cant do it. It quite clearly says on the sign you can. I am not happy.
-
Politicus Comedicus
(@ubrianis) reported
@PostOffice How do I close down a post office online savings account and get my outstanding interest I would also need a tax certificate
-
Beer Lert
(@groverdPO) reported
@jason28097900 @GouldsBlog @PostOffice If you have pals in the Civil Service / Government, that is ...
-
Terry Irwin
(@STIrwin) reported
@PostOffice @RoyalMailHelp They aren't available at the weekend. The issue is why the Post Office sent a parcel labeled for a UK address with a valid post code to Ireland, and charged international rates for it.
-
NorvicPhilatelics #WearAMask to #ProtectOthers.
(@NPhilatelics) reported
@Philatelovely @tagula_blue If the sender posted it at a @PostOffice counter the stamps should have been cancelled with the counter date stamp. If it was just dropped in a box, then I'm afraid it's very much pot luck, and the pen is much quicker than any other method, especially with 19 stamps to cancel!
-
Paul Whitton
(@whitton_paul) reported
@PostOffice Any chance of a PM so I can report a reckless RM driver who called me a Silly B*** ?Apparently your Hartlepool depot manager is too busy to take a complaint
-
Gertrud
(@GertrudGem) reported
@RoyalMail posted a large letter first class on Monday at Postoffice in Fife and arrived on Sat in Edinburgh! Why charge extra for a service that doesn't exist
-
BECKY COOKE
(@BECKY1COOKE) reported
@PostOffice can I print off labels at the delivery office? Trying to work out how I know which delivery offices do this before paying for this service
-
marc huff
(@marchuff1) reported
by the public high school, the middle school and grade school. I sit in the public square on a public bench and watch the public workers fix a public stop light. Wave at the police men going by. Drop off my mail in u.s postoffice box, as the county waste collecters pick
-
JoolsC
(@jools_c8) reported
@Livelaugh2020 @PostOffice I am a former PO customer and was v happy but Jaja are abysmal. The customer service is so bad it's on a level I have never experienced. Is Jaja a legit company? Beginning to think they are a bunch of crooks. Seriously!!
-
ruth 🪴
(@ruthlucie) reported
Post office maybe put more than one person on the counter on a Saturday eh? @PostOffice Bloke on the self service is excellent but my parcel needs scanned! #BeingAKaren
-
susan💕
(@susan_amis) reported
@PostOffice Still waiting for a parcel the status has remained the same for 5 days. Still not changed poor service
-
Jac♌️
(@Jac_young234) reported
@PostOffice i’m currently paying for a service that i am not being provided with! please resolve this
-
Lauren Riddle
(@FlossyRiddle) reported
I am absolutely disgusted with Andrew at @PostOffice customer service call centre, for his treatment of my 94 year old grandmother who has dementia!!
-
Becky Chanceux
(@beckychanceux) reported
@PostOffice #PostOfficeDropAndGo I have a drop and go account - shipped a parcel to USA last week with label stating the service I wanted etc - it has been shipped at £3.10 and arrived safely at my door in Cornwall. How do I claim the £3.10 back?
-
Charlotte Dore RD
(@_Char_RD) reported
I didn't know @PostOffice's don't get paid when accepting pre-paid packages but @RoyalMail do. The poor gentleman in our local Post Office he gets lots of parcels this time of year.
-
Audrey Ormes
(@Aiom) reported
@PostOffice Yep, 1st class small packet posted end Nov still not reached its destination. Stupid me, I thought Royal Mail was reliable.
-
Julie
(@Julieivieve) reported
@PostOffice please can someone contact me! I sent a parcel on the 1/11 with my local post office and it’s still not been delivered or moved since the 3/11 I’ve emailed your customer service department but just received an automated response. Has the parcel been lost?
-
Lucy Ring
(@89dde2c11838480) reported
@PostOffice I am soooooo angry, I can't contain my anger. I use your interne - your customer service is non existent. All I want is to have better signal, I regret trying to find it.
-
Jaclyn dallas
(@jaclyn_dallas) reported
@PostOffice I posted something first class signed for last SATURDAY and it still hasn't been delivered!!! Last posting dates don't mean anything when the service is this poor!
-
Shweta Jaswal
(@shwetajaswal) reported
@IndiaPostOffice I think you should close your postoffice in sector 56 in Gurgaon. Server is always down, nobody wishes to work there,registered post is waste according to your employees, even answering a question is a problem,pathetic services
-
Andrew Boyles
(@AndrewB58785895) reported
@PostOffice help with stow Harlow branch. I handed a return to the counter. The parcel disappeared staff/customer services don't care as don't have a receipt. Only option to report to police? There is no way of finding or tracking a lost receipt? Surely this can't be policy 😳