Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (65%)
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Total Blackout (24%)
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Wi-fi (6%)
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Phone (6%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Liverpool, Worksop, London, Bristol, Penicuik, Dagenham, Hackney, Newcastle upon Tyne, Batley and Lerwick.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Worksop |
Internet | |
| London |
Internet | |
| Bristol |
Internet | |
| Penicuik |
Internet | |
| Dagenham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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m engelbrecht
(@melsviews) reported
@PostOffice @arthurw80344995 @RoyalMailHelp Royal mail and the PO are a terrible service now,completely unhelpful and don't care if a parcel goes missing and staff in there local shops don't like working at all
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Simon Curtis
(@simonmcurtis) reported
Utterly disgusted that @PostOffice could leave vulnerable pensioners without a phone for nearly three weeks then hang up on you rather than try to help.
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Justis4u
(@Justis4u2) reported
@RoyalMailHelp I do not do DM's and reporting the failures of @RoyalMail and causing more people terrible losses just like the sub-#postoffice owners. I may send you the tracking no
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Rach
(@aitch_R_aitch) reported
@BlueMaestroNews @shirley51079929 @PostOffice Hi,that particular issue with having to keep entering the cards details- resolved itself after a couple of days, which is just as well cos no one from P.O ever replied! If your account has been running ok previously, then try rebooting your phone or clearing cookies &try again 👍
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Mike Dowling
(@theman_theego) reported
@PostOffice They sent a letter asking for docs with 21 day deadline, sent within 2 or 3. Returned them on 19/7. Then on 28/7 said I have not supplied. Told on phone issue due to processing, because of covid.....!?! So you guys messed up, but I have to jump through hoops to do it again!?!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://support-parcelinfo[.]com/ #phishing #postoffice
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jonnydarko3000
(@jonnydarko3000) reported
@PostOffice Thank you Ryan. I feel for the staff but n it's not acceptable and hasn't been since you closed down the post office proper. I can't speak for others but I'm in negotiations with Hermes and DPD now as a result. All the best
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Abhishek Anchal
(@anchaliitkanpur) reported
@AshwiniVaishnaw @devusinh Dear Ministers.. Need help regarding denied service with inappropiate behaviour to my mother, who is also a senior citizen and unwell, at Muzaffarpur Head Postoffice in Bihar... Kindly help and respond @IndiaPostOffice
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📚Milly Johnson Author 🐕🐾🐈⬛
(@millyjohnson) reported
from
Barnsley, England
@PostOffice I need an email address if your telephone lines aren’t open until Monday - I read they were open tomorrow, but your line says you are **** all weekend!!!
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Anastasia Tempest
(@Anastasia_T22) reported
@PostOffice I spoke to someone on the telephone they were very rude to me, not good service.
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Lucy Kelly
(@xLucyKelly) reported
@PostOffice ur service is rubbish! U lose a parcel I’ve sent & after I’ve sent u proof of postage & purchase u offer no explanation & send me some stamps to ‘reimburse’ me?!
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Nath
(@NathWalden) reported
@PostOffice Good afternoon, have there been issues with the Post Office depot in Basingstoke? I have a number of things ordered that were supposed to arrive yesterday/today, but haven't received any post since Wednesday.
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Bethany Jane
(@adventureanx) reported
@PostOffice the guy working the counter in your Sauchie store is incredibly rude and also just decided to close half an hour before your advertised closing time. Just FYI!
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asensio
(@paulasensio) reported
@PostOffice Appalling top-up rates. There is a poor flat rate of 1.12 euro/pound no matter what the spend. Wolf in sheep’s clothing with attractive up front rate then hammered when at holiday destination. Will not use again! Avoid!
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TopEditor Internatio
(@TopEditorInt) reported
@carteblanchetv #CarteBlanche Why did @DerekWatts fail to grill - really grill! - that giant @PostOffice CEO to pin her down on parcel delivery? The PO cannot even get ordinary letters, accounts etc. delivered on time. Weeks & months late is the norm. Same day is impossible!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://post-office-problem[.]com/ #phishing #postoffice
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📚Milly Johnson Author 🐕🐾🐈⬛
(@millyjohnson) reported
from
Barnsley, England
@PostOffice - your detailed opening hours do not rally with your actual hours. You are closed all W’end I now find & I need to immediately cancel a travel policy which I bought today, couldn’t get through by phone - tried for 11/2 hours I’m claiming my cooling off period!!
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Stuart Chalmers
(@stu73) reported
Bit of a rubbish start to Monday. Went to get new @empukofficial Hawkwind t-shirt from local @PostOffice - was told it was signed for & collected already (by someone with different name!). Local branch & PO customer services just saying "nothing to do with me guv...ask other guy"
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Mike Dowling
(@theman_theego) reported
@PostOffice Joker of a customer service advisor is clearly trying to make me lose my temper so he can terminate call. 57 minutes so far. You guys failed to process documents within YOUR deadline so the "advice" is just do it again & hope for the best...... #unacceptable
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Simon Curtis
(@simonmcurtis) reported
@PostOffice I did. They were exceptionally rude, I have never heard customer service like it.
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Bethany Jane
(@adventureanx) reported
@PostOffice Yup! I know you guys have been working hard the last 18 months but he’s really rude and talked to us like we’re stupid for turning up at 12.05 despite it saying on your site the branch closes at 12.30.
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Simon Curtis
(@simonmcurtis) reported
Second attempt @PostOffice I’ve never heard anything so rude, ever. Your staff are sarcastic and rude, no wonder you’re struggling.
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Paul Court
(@Courty40) reported
@PostOffice Exactly, Beckenham (very rude) told us to come here.. Just trying to find another branch that is actually able to do the renewal.. can you confirm Sydenham have the machine and are working ?
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Yogesh Sonawane
(@Yog_D_Sonawane) reported
@IndiaPostOffice @PostOffice having too pathetic service, postman don't know his responsibilities, passed sensitive data with unknown people, threatening on call having words like do what ever you can do.The meaning of politeness is far from #IndiaPost team. having recorded call
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Sarah
(@smurfie08) reported
@PostOffice maybe you can help? I need to replace a lost driving license, all details are still the same but I can’t renew online with the dvla. Can I replace a lost license with a form from the post office? If so would I need to add anything else with the forms when sending?
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Hywel Dowsell 🏴
(@hyweldowsell) reported
Why is it such a mission to find a @Barclays branch is central London? I’ve been mincing around the West End for an hour trying to find one, but they’ve all closed down. I used a @PostOffice in the end.
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Jacob
(@JacobPersaud) reported
@PostOffice Yes they where very bad. Didn’t help at all just made things more difficult no wonder theres always lines talking ages very slow aswell. Enfield lancaster road post office is rubbish. Only had one label which was for two parcels wouldn’t help. Even though it was delivered like so
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Joe Crocker
(@joecrocker378) reported
@matthewevansnpt are you aware of the reasoning of the new parking restrictions down by the bottom of Caerau Rd? Seems daft to stop people parking outside the dentist(s) & other medical facilities, especially for the disabled and those with small kids. Same as outside postoffice.
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Siân Davis
(@siany_d) reported
@ajmnewma @RoyalMail @PostOffice Tracked 48 cannot be purchased in a po branch its a royal mail direct service only. QR codes purchased online cannot be printed either only returns qr codes
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Charlotte Harris
(@Charlot79143811) reported
@PostOffice Still waiting to hear from someone.... never known anything like it