Is Post Office having an outage?

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

 Some problems detected at Post Office

Post Office problems in the last 24 hours

Post Office Outage Chart

December 16: Problems at Post Office

Post Office is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (67.39%)
  • Phone (26.09%)
  • Wi-fi (4.35%)
  • E-mail (2.17%)

Post Office Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:
  • PiyaReh
    Piya Piya (@PiyaReh) reported

    @PostOffice Hello i'm trying to find out if my local post office can print my returns label but the area this is checked doesn't list any services, please help

  • jamiecru
    Jamie Baker (@jamiecru) reported

    @PostOffice I know, I've used the service before on Sundays at the smaller till. but the girl in there said it was always closed on sundays. Only wanted some stamps!!

  • BlingPrints
    BlingPrints (@BlingPrints) reported

    @appleofmyeye @PostOffice Going through the same problem and getting no reply from @postoffice The @postoffice are refusing prepaid click and drop, ebay shipping labels, etsy shipping labels, basically any prepaid postage mail.

  • pkrpmusic
    paul pledger (@pkrpmusic) reported

    Hi @BBCWatchdog - fancy covering a huge flaw in @AmazonUK Local Collect 'Service'. They are promising opening times for collections that cannot be delivered, esp Sundays. It's a shambles between them and @PostOffice at the moment and I have experienced it at first hand

  • pkrpmusic
    paul pledger (@pkrpmusic) reported

    Angry with @AmazonHelp @AmazonUK - so here's my advice to anyone using the Local Collect service in the hope it really is Local and a Collect service. It isn't. Crownhill @PostOffice in Plymouth are useless beyond words and jobsworths and Post Offices are shut on Sundays.

  • ollie98
    Oliver McShane (@ollie98) reported

    @PostOffice The host business was still open when I went in at 6:30, but they were no help in sending a letter overseas. When I pointed out the hours on the branch finder, they said "that's the old website", no hint of an apology though

  • foxxmetamatic
    birdsong (@foxxmetamatic) reported

    @pkrpmusic @AmazonHelp @PostOffice Online shopping is prone to all these pitfalls. Customer Service is SO SO bad.

  • stephlouh
    Stephanie (@stephlouh) reported

    @PostOffice He didn’t offer me any other service and certainly didn’t tell me about the medium parcel service you have which is what mine corresponds to.

  • captainkirt
    CaptainKirt™ 🖖 (@captainkirt) reported

    Try to support my local @PostOffice but they make up the opening times as they go along (even against notice on the door) and are rude when you question the fact (they're rude anyway). #businessgoingelsewhere #badbusiness

  • BluntSpikeok
    Blunt Spike (@BluntSpikeok) reported

    @DawdlingPoet @PostOffice Never mind smh.

  • MarianneSansum
    Marianne 🇬🇧🇮🇱🇺🇸 (@MarianneSansum) reported

    @PostOffice 2) The other assistant said...'Im going home,..so could you come back in half an hour when someone can help you...😡🤬They expected me to hang around, for half an hour and then come back to the massive queue i had just waited in again....

  • janebinnion
    jane binnion (@janebinnion) reported

    @PostOffice There were 2 and they were doing their best. A full time post office was closed down in #Galgate and so this is inevitable

  • amycarrots
    Amy. (@amycarrots) reported

    @PostOffice just tried to send parcel at Goldsworth Park - shop open, post office staff behind counter, but they’ve decided to shut 4 hours early and aren’t even apologetic. This is dreadful customer service!

  • Philren21
    Phil (@Philren21) reported

    Yet again @Vodafone let there #customers down. where’s the #freegift when #broadband was taken out in #September #unacceptable even blaming the time of year #joke #poor #excuse #poorcustomerservice @BBCWatchdog @bt_uk @Plusnet @TalkTalk @SkyUK @PostOffice @EE @MoneySavingExp

  • electrosnail
    carly ✌🏻 (@electrosnail) reported

    i am about to lose my actual shit at the @PostOffice 😠😠

  • _jj_blue_
    JJ 👑🐝💙 (@_jj_blue_) reported

    @PostOffice Yes but when I used the branch finder on your website I can’t see it listed as a service at any of the branches near me. I live in London so I find it hard to believe that none of them do it

  • Mannnisssshhh
    Manish Tripathi (@Mannnisssshhh) reported

    @IndiaPostOffice request help @postoffice

  • akpandey3112
    Arun Kumar Pandey (@akpandey3112) reported

    @IndiaPostOffice delivery details are not updated online in many cases. It leaves sender in dilemma about the consignment. Kindly help me to get delivery status for tracking ID EU745879985IN which is shown at destination postoffice since last 4 days. Thanks @IndiaPostOffice

  • mohsinriaz1535
    MOHSIN Riaz (@mohsinriaz1535) reported

    Use Pakistan Post service instead of TCS, OCS and other private services for the good of Pakistan #Postoffice #Pakistan #Stayblessed #AUSvIND

  • sureshkumar8590
    suresh kumar T (@sureshkumar8590) reported

    @IndiaPostOffice EB943036404IN this is the speed post nos but till today they are saying its not arrived at villivakkam postoffice- its really worst service while comparing with the private vendor...

  • Ynysllwyd
    Ynysllwyd (@Ynysllwyd) reported

    @Guitars4Good @PostOffice That's because no one wants to use 2nd class and it arrives in the same delivery as 1st, which in itself is a second-class service.

  • richyloocas
    Richard Lucas (@richyloocas) reported

    @chelsfergo @AdmiralUK @PostOffice money were the same on house insurance but when said no..... knocked 70 off..... too late pricks went elswhere.... existing customers mean **** all nowadays

  • Miss_Peg
    Peg (@Miss_Peg) reported

    Never have an issue with @PostOffice travel money card 😩 the biggest mess trying to fix it. They lost my form because my case has been closed when I did what they asked...

  • alilea75
    Ali (@alilea75) reported

    @PostOffice I have sent the email. The helpful Chloe said that card services was open 24/7 - so maybe that will help - but no, customer services closed at 8.

  • _elizbieber
    Elizabeth A. Bieber (@_elizbieber) reported

    @NatashaBertrand @Otpor17 We need to shut this whole place down, 'The old PostOffice' belongs to the people, cancel the lease, it is used for bribes and double dealing. #EmolumentsClause

  • alilea75
    Ali (@alilea75) reported

    @PostOffice Just phone back. Now closed. Utter shambles. Please send me a link to you complaint department. Thanks.

  • alilea75
    Ali (@alilea75) reported

    @PostOffice They transferred me to the card team (who I assume are on their Christmas party so not answering the phones). So I went back on hold waiting for someone to help. Eventually the call just failed.

  • lilcaz10
    ♡Caroline Briggs♡ (@lilcaz10) reported

    @PostOffice Thank you so much!! He made me stupid the post office and everyone was staring and getting annoyed as the queue was going out the door!! It’s very professional behaviour at all!!

  • lilcaz10
    ♡Caroline Briggs♡ (@lilcaz10) reported

    @PostOffice I said this him and he gave me a leaflet said I braking the rules. This happened at Loughton Post office the guy there was so rude. The stupid about this even posted exact same stuff before with out a problem!! I went to Buckhurt Hill post office and he took it with a problem!

  • KehaanDK
    Kehaan (@KehaanDK) reported

    @MrCrainer Maybe i just wanted to support the local postoffice 🤔

  • duncan_swatton
    Duncan Swatton (@duncan_swatton) reported

    @PostOffice West Wickham. So unhelpful with two ladies with poor attitudes. Trying to get parcel sent with instructions on what they need to do and they can’t do it. Spoke to @PostOffice enquires and they said they should be able to.

  • PeteHodge
    Peter Hodge (@PeteHodge) reported

    Just spent 45 minutes queuing at the @PostOffice in Llanishen Fach Cardiff. Only one person working there - she was a martyr. @PostOffice get your act together flipping terrible service and care of staff. Not impressed😖🤬🤬🤬

  • kazzafage
    Karen Fage (@kazzafage) reported

    @PostOffice OMG how slow is this! Chadwell Heath you need to speed up! Been waiting 15 minutes and only 2 staff 😡

  • 1scottishladdie
    John (@1scottishladdie) reported from London Colney, England

    Urghhh, the @PostOffice Trafalgar Sq is closing down 🤬

  • biddyflynn
    Breege Sheehan (@biddyflynn) reported

    Hi, cust sent app thru postoffice 20nov18 & now no trace...pls help!

  • GriseldaHeppel
    Griselda Heppel (@GriseldaHeppel) reported

    @PostOffice my brother has died. I need to get his post redirected to my address. You won’t let me do this online. My local post office says I need his death certificate (ok) and a power of attorney. P of A doesn’t exist for dead people! PLEASE HELP.

  • donlinch
    DB (@donlinch) reported

    @PostOffice Thanks - the staff said it happens a lot but can't do anything as there has not been an official complaint ! For some reason there is a big Post Office sign over the cigarettes counter and as you can't see the actual post office from that point people queue there

  • annecupcake
    annecupcake (@annecupcake) reported

    So @postoffice closed down our main branch in New Cross and opened one in a Spar. Now there’s one member of staff as the others are stacking shelves. 😡

  • mihir262002gma1
    mihir262002@gmail.co (@mihir262002gma1) reported

    @IndiaPostOffice my consignment number EB663051230IN.. it is showing deliver but item is not recahed to me. I had visited 3 Postoffice and 5 postman nobody Is reverting atlast get to know Dayanand postman in Ghaziabad SO had shown deliver of product but not reach to me.pls help

  • Brijesh4444
    Brijesh Patel (@Brijesh4444) reported

    @rpoahmedabad My passport is struck somewhere between PSK & Post service. It's been dispatched on 7th December, but I've not received it yet. Neither psk customer care nor postoffice officials are responding properly. Kindly intervene and help me get it at the earliest.

  • Brijesh4444
    Brijesh Patel (@Brijesh4444) reported

    @passportsevamea My passport is struck somewhere between PSK & Post service. It's been dispatched on 7th December, but I've not received it yet. Neither psk customer care nor postoffice officials are responding properly. Kindly intervene and help me get it at the earliest.

  • galtemsi
    Temsie (@galtemsi) reported

    @PostofficeSa good morning, I’ve got the concer I’ve order some stuff from China the arrival date have passed the biggest challenge is we had the post office in Witpoortjie and now since there is no postoffice Westgate is unable to help

  • jamesmairs1
    james mairs (@jamesmairs1) reported

    @PostOffice Cant register for new TMC app as travelling SE Asia and app required UK num, dont have one!! Please help ASAP!!

  • sutherlandross
    Martin Ross (@sutherlandross) reported

    @PostOffice I closed my account with Post Office savings due to issues with allocation of interest, which you have admitted was due to miscommunication from the P.O. To add insult to injury, you’ve now no idea where the funds are, even though this transferred electronically.Xmas bah Humbug

  • lolololllloolll
    fake woke bro (@lolololllloolll) reported

    @k_louise_bell @PostOffice And her awful family.

  • carolbostridge
    Carol Bostridge (@carolbostridge) reported

    @PostOffice Hi Jess still no progress, machines not working, queues get longer, Sydenham residents get grumpier

  • Druhorton
    Andrew Horton (@Druhorton) reported

    @PostOffice Hanley branch, felt completely sorry for the poor guy that was on. Eventually extra people joined as I was leaving! All hands on deck!

  • iAlexBall
    ALEX BALL (@iAlexBall) reported

    We must have the worst post women going the post is always soggy,she dropped a package in a puddle a street up, delivers all our post to the wrong address and she’s now robbed my brothers parcel ahhaha @PostOffice

  • Patrick_SmithUK
    Mr Patrick Smith (@Patrick_SmithUK) reported

    @PostOffice Hi can you help me i have an issue with using your gov uk verify app on my android tablet

  • WeRThe48Percent
    WeAreTheDeeplyUnhelpful48% 🇪🇺 #PeoplesVote (@WeRThe48Percent) reported

    @HallmarkUK Could you pls print the weight per card/envelope of your products so the buyer knows how much postage will be due (mainly for international Europe/ROW) Below 20g per item would be the most cost effective for the customer FYI @RoyalMail @PostOffice

  • moldovia
    István Vilmos (@moldovia) reported

    @PostOffice just been spoken to extremely rude to by the whsmith post office manageress named Sandra

  • deanpaulmason
    Dean Sanders (@deanpaulmason) reported

    @pow_rebecca @PostOffice She has good points. However she is dodgy and has upset many sadly. As for backing May the remainer I find stupid beyond belief. But I do have a soft spot for Rebecca. I can't help that 😍😘

  • AnneMariaKr
    Maria K (@AnneMariaKr) reported

    @Photobox ordered big photo book - quality ok, but NOT a fan of the delivery service! Came 4 days early and was left with neighbour who THEN left it at my front door...NOT the way to deliver something as private as a photo-book! Postoffice or redelivery should be only option!

  • plodipop
    Jimmineezer Scrooge (@plodipop) reported

    @KateMalyon @PostOffice That sounds scary. Never tried one of those.

  • KateMalyon
    Kate Malyon (@KateMalyon) reported

    Never do I have to focus harder than when I’m at the @PostOffice self service check out.

  • CallMeWerman
    Flecktarn Apocalypse (@CallMeWerman) reported

    @PostOffice So apparently I follow this post office, I must of gotten shit faced reading Bukowski again.

  • trafficanxiety
    James Avery #FBPE (@trafficanxiety) reported

    @PostOffice Thanks. This happened before and I think they are just giving people some BS to serve their own needs. Won't be using Maudslay Road Post Office again! Never a problem elsewhere.

  • ColonsayShop
    Colonsay Shop (@ColonsayShop) reported

    @PostOffice Please Help. We are on the island of Colonsay and the PO equipment is malfunctioning. we are all extremely reliant on the servicesw the PO provides, especially at this time of year. we are promised a technician on the 20th - a whole week away. This isn't good enough.

  • andy_fox23
    Andy (@andy_fox23) reported

    @PostOffice If you use the term investigated loosely. I have logged the incident which won’t go through til tomorrow, then 10 working days from then for it to be resolved. Marcus bank managed to do their investigation in less than 48 hours.

  • coffeetealover
    Coffee Tea Lover (@coffeetealover) reported

    @bobtopia All of Temeku is out and looks like Albertsons shopping center. But PostOffice and surrounding apartments have full power. Seems maybe only one side of Rancho calif. road has outage