Post Office Outage Report
Why is my Post Office service not working?
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If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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E-mail (16%)
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Total Blackout (16%)
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TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Double Happiness
(@d0ublehappiness) reported
@PostOffice Just having to reset the password for my Drop & Go account as you require, but it is really bad practice to force users to include special characters. Now I can't use the password I want! Not good as it actually makes it harder for users to set a memorable password.
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Alan
(@Alan59189147) reported
@PostOffice I went to my local post office. The man was very rude The way he spoke showed he clearly did not care. It was a humiliating and demeaning experience. One I wish no one else has to face. Utterly disgusting. Due to limitations I had to cut down my original message.
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-𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5%
(@jerryduk) reported
So glad I'm moving away from @PostOffice broadband. Just lost broadband for, I think, the fourth time today! #fail
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Sidney
(@maxwellandmolly) reported
@PostOffice So I can wait on hold for half an hour to be asked to call back tomorrow because "im actually finished for the day now 😌" do you have anyone who can actually help or does everyone just pass any problems on??!
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Meg Davies
(@Meg_Davies) reported
@PostOffice absolutely appalling service, a customer has been in hospital for months, unable to pay his phone bill, pays his bill and is told he is no longer a customer. In these times when communication with the world is key, there seems to be little humanity from your team.
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Scott Thomson
(@positivelypost) reported
@NPhilatelics @BarbadosStamps @PostOffice I've sent a few large letter items from there before when they've used stamps but they've never cancelled them! I asked before if they could handstamp a card to Canada with stamps but was told mail got sent off to centre to be postmarked. As we know that doesn't always happen!
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⚫ CL Gamble ART
(@cl_gamble) reported
@PostOffice Uh ok, so I just wait for you to get round to logging my complaint via DM?
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⚫ CL Gamble ART
(@cl_gamble) reported
@RichyR1ch @PostOffice They haven't replied to my DM and j still haven't been able to make my complaint. Hello Post Office, an email address or another reply to the DMs I've sent please?
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Matt Hannigan
(@ouestlecanard) reported
from
Hackney, England
@PostOffice my internet has gone down. Are you seeing any other broadband outage reports?
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Dave Harland
(@wordmancopy) reported
@PostOffice @RoyalMailHelp Thanks. Hiya @RoyalMailHelp. Tryna set up a redirection but your online system won't work and your paper application form's asking for "Original (not printed from the internet)" proof of address like bank statements or utility bills, but all our accounts are online only. Pls help
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Stephen Carter
(@Stephen2791) reported
from
Bristol, England
@PostOffice utter appalling level of service. Customers services none existent. You get it’s not my problem. You should be stripped of your royal approval not deserving of it. Still no parcel either and left in total limbo. Very argue.
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Miguel
(@delahoz11MX) reported
@retrotink2 Hello, I dont have news from my order, in the postoffice havent info. Can you help me? Order 20102
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Post Office ≠ Royal Mail
(@NewPOGuy) reported
@lenkaloser @dorcasanne2 @PostOffice The biggest problem with Poste Restante I see is that it costs us time & space, yet we get paid absolutely nothing for it.
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Traffic Updates + Useful Info
(@trafficbutter) reported
VIA @lagostraffic961: PostOffice junction inward Ojuwoye is a slow moving traffic due to Market activities Ojuwoye inward Isolo road, Oye roundabout is good Oye roundabout down to Daleko is slow but good on the return journey
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Petr Flosman
(@pflosman) reported
@SusanLeemburg @Scitani2021 Hi, from what I read if you don't have any other way to sign in to the website you will have to do get the paper form. It will come with prepaid envelope which you can drop in any postbox/postoffice
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teresa
(@tjo123456789) reported
@PostOffice @RoyalMail Why no out of hour support for broadband???
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mark cooper glazing
(@markcooperglaz) reported
@Shell_UKLtd @ShellEnergyHome @PostOffice Feel sorry for Post Office customers. My advice go to Plusnet or EE.Nothing but trouble with Shell broadband
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𝒦𝓎𝓁𝑒 🏳️🌈🇬🇧🇫🇷#NewYearNewHope
(@iKyle2017) reported
@PostOffice @WHSmith your service is a bloody joke, three people behind the counters talking and nobody serving customers, no wonder you’re in trouble 😡😡😡
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danielle vizor
(@daniellevizor) reported
@PostOffice I topped up my@drop and go account earlier and now@my account is showing as “pending closure” there’s no contact number to help me only an email but I really need help with this before Monday!!
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NorvicPhilatelics: Shop open now, new products
(@NPhilatelics) reported
@positivelypost @BarbadosStamps @PostOffice Well, they are not obliged to cancel everything, although nice branches do. Have to be nice to them and go when they aren't busy. Current time is good for me because mine is in an otherwise closed café! Maybe you should try somewhere else. That's really going the extra mile!
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Lagos TrafficRadio🚦
(@lagostraffic961) reported
Railway crossing inw cappa to oshodiU/B is gd,towards bolade is slow RJ from bolade inw cappa to fataiAtere is gd in&out Cappa inw olorunshogo,challenge to postoffice junction is gtg, towards ojuwoye is slow OyeR/A inw daleko is slow
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SUBHASH CHANDRA MAHI
(@IAMsubhash_CM7) reported
@IndiaPostOffice very bad work from india post......till now my product is not delivered......i booked on 8th of April but today it is 17th April but........how irresponsible work from india post #postoffice
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Lagos TrafficRadio🚦
(@lagostraffic961) reported
PostOffice junction inward Ojuwoye is a slow moving traffic due to Market activities Ojuwoye inward Isolo road, Oye roundabout is good Oye roundabout down to Daleko is slow but good on the return journey
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Daniell Morrisey
(@DaniellTweets) reported
Dear @PostOffice why does your WHSMITH Maidenhead branch close at 1230 on Saturdays (it used to be open all day)? Also the Saturday morning cashier is ALWAYS so rude!
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dizruption
(@dizruption1) reported
@PostOffice terrible service travel insurance won’t be refunded but now two business days and post office still haven’t transferred my money. Can’t be trusted . Stealing customers money
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Sidney
(@maxwellandmolly) reported
@PostOffice genuinely so annoyed and upset with how bad the broadband service and technical support has been/is!! 😡 0/10
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Daniell Morrisey
(@DaniellTweets) reported
@PostOffice Thank you for the prompt response. The reduced hours is hugely inconvenient and results in a huge queue out of the door. Also the self-service machines are frequently turned off and the Saturday morning cashier is #so# rude - every time!
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LoneStarMedic
(@acls9_9) reported
@Nick_Lumenaut got back from arguing with the postoffice about mailing cologne, sorry man, my lady sold that ****. I bought whiskey with that money, forgot to tell you, post office told me no way, it was a box full of chemicals I told them to kiss my ***
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jojo
(@happymamma36) reported
@TSB do you think about your customers? Closing branches stupid idea. Being paid by cheque & nowhere to pay it in #frustrating. @PostOffice Paying in at post offices should have been in place BEFORE CLOSURES. I work full time when am I meant to pay my wages in without a bank?
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Ashish Singh Tanwar
(@ash4tan) reported
@PostOfficeIndia Atleast now your employees should stop fooling the customer’s, stop sending passports back with an sms that door was locked, what a pathetic reason in this corona time, when the family is not getting out of house,@PMOIndia privatise PostOffice too..Jai Hind