Post Office

Post Office Outage Report

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Post Office Outage Chart 03/19/2025 01:20

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Post Office compensate me for the outage?

Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (16%)

    E-mail (16%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. TV (5%)

    TV (5%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBonnyrigg Total Blackout
United KingdomRochester E-mail
United KingdomBonnyrigg Total Blackout
United KingdomLondon Internet
United KingdomMorpeth Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Davechivers Dave Chivers (@Davechivers) reported

    @PostOffice @RoyalMail Maybe a better resolution would be to bring them back together once again.

  • JohnRob28083765 John Roberts (@JohnRob28083765) reported

    @PostOffice @RoyalMail You're their agents though and sell their services. If I can go to the counter and use other couriers it might help. Also a radical change of logo different from Royal Mail would go a long way.

  • DaveBarrett5559 Dave Barrett (@DaveBarrett5559) reported

    @PostOffice @RoyalMail Really? But still the same crap service !

  • CeriFeher Ceri (@CeriFeher) reported

    @PostOffice @RoyalMail You could spend this time online making sure that the opening hours for your branches are accurate to stop wasted trips by potential customers. Your bad service is contributing to people switching to couriers which directly impacts @royalmail

  • DeathOfGeese @DeathOfGeese@Home.Social 🦣 (@DeathOfGeese) reported

    @PostOffice @RoyalMail You're the ones that closed down the dedicated Main Post Office in Bristol, and dumped a permanently understaffed franchise version in WH Smith's, aren't you?

  • chewytheleftie Chris Tindall (@chewytheleftie) reported

    @PostOffice @RoyalMail We know! You’re the “horizon can never be wrong, now get in jail Mrs Goggins and give us that £35,000 back that you stole!” people.

  • MrIainFox1 Mr Iain Fox (@MrIainFox1) reported

    @PostOffice @DeborahMeaden @RoyalMail If you get as bad as EVRI and its sub contractors - Mail missing for 20 days here, there will be a revolte; I swear they are looking for ways to sell lost mail claimed from insurers like lost luggage. It should be illegal, fully, to sell lost items that have had a destination.

  • darrenham Darren Ham (@darrenham) reported

    @PostOffice @RoyalMail Yeah, poor posties getting tarred with your postmaster scandal brush.

  • royles Christopher Royles (@royles) reported

    @PostOffice @RoyalMail I bought the postage online from @royalmail. Printed the label at home. The Sorting office is 15 min drive from my house. No parking, 4 customer bays were full. Eventually went in .. no customers .. asked about parking and told .. “we have no responsibility to provide any” 🤷

  • DeathOfGeese @DeathOfGeese@Home.Social 🦣 (@DeathOfGeese) reported

    @PostOffice @RoyalMail You're the ones that closed down the dedicated Main Post Office in Bristol, and dumped an understaffed version in WH Smith's, aren't you?

  • chigworld Chig (@chigworld) reported

    @PostOffice @RoyalMail Another resolution could be for your twitter team to learn where the apostrophe should be in ‘New Year’s resolution’.

  • EntJaime Jaime La Musique Ent (@EntJaime) reported

    What; Post Office @PostOffice · Jan 1 Our New Years Resolution is to make everyone in Britain realise that we're not the same company as @RoyalMail !!! 😩

  • RicardTancredi Ricard Tancredi (@RicardTancredi) reported

    @PostOffice @DeborahMeaden @RoyalMail 2023 the end of royal mail. sad to see should be the front runner for parcel delivery but bad management, bad attitude, outdated service, not customer focused, opening times not reflecting current times, crazy pricing. Good riddance

  • jerryalderson Jerry C Alderson (@jerryalderson) reported

    @PostOffice @RoyalMail The @PostOffice's New Year's Resolution should be to find someone in marketing who knows how to spell New Year's Resolution.

  • VHAM2020 Virginie Hamill (@VHAM2020) reported

    @PostOffice @DeborahMeaden @RoyalMail But if Royal Mail goes the Amazon route, the Post Office will have its own new dilemmas. And the whole country will be full of regrets after a while. Bad capitalism.

  • BrexitFreddy BrexitFreddy (@BrexitFreddy) reported

    @PostOffice @RoyalMail Once you offer additional carrier services at all branches, have you then thought about some technical services a bit like what MetaPack do but target mainly at SMEs to help them rapidly move away from RM?

  • gozzand AJG (@gozzand) reported

    @PostOffice @RoyalMail must be confusing and a problem as you provide royal mail and parcelforce services?!

  • AndrewG69450487 its just an Opinion (@AndrewG69450487) reported

    @PostOffice @RoyalMail YOUR JUST AS BAD SCUM WE DONT NEED POST OFFICE OR ROYAL MAIL IN 2023

  • ruffletheanimal Ruffled Animal 🪩🧠 (@ruffletheanimal) reported

    @PostOffice @TheCartHorse1 @RoyalMail Well you should be. Stupid ideological decision to privatise and separate you in the first place.

  • DavidHyams8 David Hyams (@DavidHyams8) reported

    @c_h_pugh @PostOffice @RoyalMail US POSTAL Service delivers MAIL. UK Royal MAIL delivers POST. Go figure.

  • susanhunt Susan - still hoping for a govt for the people (@susanhunt) reported

    @PostOffice @RoyalMail Yes you are the organisation that left people bankrupt due to computer errors and closed many VERY busy post offices. You replaced them with open counters in nearby retail premises- slashing available services and paying peanuts to the retailers who agreed to offer po services:(

  • srbinyon Moorclose Estate PO (@srbinyon) reported

    @thonrebelbitch @PostOffice @RoyalMail We also provide the services for DVLA and HM Passport Office, are Post Offices also responsible for any errors or delays by them

  • FourHillsMusic Four Hills Music (@FourHillsMusic) reported

    @PostOffice @RoyalMail Oh, come off it. You’ll be telling us that Network Rail don’t run trains next!

  • HildegardP 🕷️The Hierophant HildegardP 🇺🇦 (@HildegardP) reported

    @ChadGreenblatt @PostOffice @RoyalMail Our local sub post office is open on Sunday, & opens til 18:00 IIRC, every other day of the week. In fact, just checked & yup, they're open today. They have a lot of elderly customers who rely on them now that most banks have abandoned the area & they go out of their way to help.

  • MrOblivion20 Mr Oblivion (@MrOblivion20) reported

    @IndiaPostOffice Seems like museum road P.O recieved it twice!!! Still no delivery of an article booked on 26.12.2022!! Pathetic service.. What these museum road postoffice guys doing with the letter???!!

  • McdowallRose Rose Mc Dowall😸😹🙀 (@McdowallRose) reported

    @PostOffice @RoyalMail Your difficulty is that the British public still thinks the Royal Mail , is post offices and posties. They still think it's a public service (which it should be). They do not realise it has been split up sold off and the whole ethos of Royal Mail being destroyed.

  • SgethinH Roger H Edwards (@SgethinH) reported

    @PostOffice @fiona_parker14 @RoyalMail ...you'll fail

  • popscot Tracy 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@popscot) reported

    @PostOffice @RoyalMail Probably should’ve kept that to yourselves. Most people support @RoyalMail staff on strike. You, however…

  • KayBall77922912 Evictionpending (@KayBall77922912) reported

    @PostOffice @DouglasTroup_ @RoyalMail And renationalisation of post service

  • royles Christopher Royles (@royles) reported

    @PostOffice @RoyalMail @RoyalMail if you want to fix the parking issues I am referring to the Sorting Office in Bedford.