Post Office Outage Report
Why is my Post Office service not working?
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If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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E-mail (16%)
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Total Blackout (16%)
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TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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N
(@noor4_abd) reported
@PostOffice As it stands - this is affecting MY WORK, and MY LIVELYHOOD - I have not had this issue resolved - I have been humiliated bullied and harrassed in front of all your costumers and staff! This has been ongoing since October - and NOT RESOLVED, if anything it got WORSE.
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LISA2975
(@L1A75) reported
@resources4drama @PostOffice Hardly call that spectacular upselling! Try working in a PO with customers complaining their items posted last week still haven't arrived! It's your choice at the end of the day as to what service to take!
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Royal Mail Help
(@RoyalMailHelp) reported
@FlatStats Hi, I'm really sorry to hear about this. We are a separate company to @PostOffice who you would need to contact for info about the service in branch. >Mayah
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James Harris
(@JamesHarrisNow) reported
@MLewisLawyer @PostOffice How horrible
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John_with_an_h 🇪🇺🏴
(@jwarthur27) reported
@PostOffice @BritTravAwrds Well, you won’t be winning any awards for customer service in my community - it’s absolutely abysmal and atrocious that we have NO local post office. We have to walk or drive for miles to buy a stamp! And you wonder why people are abandoning your services in their droves? 😡🤬🤯
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Colin Johnson M6NCU
(@ukcolin1) reported
@JamesCleverly @PostOffice We need help from our MP. We have not receiving any mail in Great Yeldham all week and we understand we are not going to get any mail until the 21st. Didn't think the Post Office could hold our mail for over a week without delivering!!
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LiberteaIL
(@Liberty17673683) reported
@RoKhanna Stop the #postoffice from charging for a service they cannot deliver. This didn't just start; it's been going on for years. I paid 100.00 for priority service and not 1 package delivered yet. They are stealing money legally and you keep letting them. Stop them
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Elizabeth Arif-Fear
(@Voice_of_Salam) reported
@MLewisLawyer @PostOffice Horrible :(
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I'm your aunt whether you like it or not.
(@sister_mercury) reported
@MLewisLawyer @PostOffice What sonofacuck.... I'm so sorry, man. Nobody deserves that kind of ****. The postal service owes you a public apology.
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Plastic Fantastic
(@omgstater) reported
@Ndreajess @MeshugaNinja @PostOffice That’s the worst part of this saga in a way
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Docholliday241🤠👁🔺️ #ianlaverypaysmymortgage
(@docholliday241) reported
@MLewisLawyer @PostOffice That is vile, I hope the post office will issue an apology.
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FlatStats
(@FlatStats) reported
Hey @PostOffice Why is it you take a parcel to one post office and get a price that does not sound right. Then you take it to another down the road and you get a cheaper price! Is there a scam going on here?
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⚓Ian⚓
(@SeadogSpurs) reported
from
Great Yeldham, England
What a load of red tape bollocks . @PostOffice you say there will be no post to our village due to no postie’s yet you have local people willing to help out but you won’t let them . #Shocking . No wonder companies go down , when offered free help you refuse .
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Misskjlewis
(@Misskjlewis1) reported
@RoyalMailHelp @PostOffice @RoyalMailHelp I still haven't heard back from you about my complaint how long is it going to take?
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Hema
(@hn2110) reported
@PostOffice I need an engineer to come out to sort this issue out. I have contacted whomever I needed and taken correct steps but getting nowhere. I'm losing business due to this. It needs to get sorted urgently
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Matthew Ravenhill
(@MatthewRavenhil) reported
@MLewisLawyer @PostOffice Should never have happened Post Office should have sent it straight to the Police
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Greg 🏴
(@feelbugger) reported
@PostOffice I did and was told that my complaint needed to be addressed and resolved with me within 10 days...which was 12 days agoand nobody has been in touch. Do you have a complaints escalation process? #PostOfficeBroadband
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Ellen Cox
(@writermaybe) reported
@PostOffice queued in Bath Post office for 40mins to post 4 large letters 2nd class but was charged for 44! Online claim won't submit, just get error. Need urgent help!
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Hema
(@hn2110) reported
@PostOffice @PostOfficeNews massive complaint from a branch sub post-mistress. Systems have been down since Saturday, only 1 computer working due to a Post office engineer attempted to correct an issue made it worse. I need an engineer ASAP to my branch and compensation for error
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N
(@noor4_abd) reported
@PostOffice and I promise I will be here everyday letting your costumers know how horrendous your Isleworth Branch, TW7 is - how you allow bullies to operate in your name and I will continue to protest on your page until I have had my issue resolved!!!!!!
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Christie Fidura
(@cfidurauk) reported
from
Richmond, England
I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp
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Khushal Rathi
(@KhushalRathi8) reported
@IndiaPostOffice my speedpost had not been delivered i went postoffice they told me complain online and online site is not accepting any complains... please help me
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a.reis
(@leezcor) reported
@MLewisLawyer @PostOffice Horrible
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mcsweeney
(@msweeney9) reported
@PostOffice one member of staff, stuck with same customer for 20 minutes. Must be 12 people waiting in Perth WH Smith’s.
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Tom A
(@sonofswiss) reported
@emmacpicken @NudderingNudnik @PostOffice This should be directed at Royal Mail - Post Office has nothing to do with delivery. Not 100% sure of the law on this, but I think if mail has a postal address and doesn’t contain prohibited items, there is a legal obligation on RM to deliver it. It’s really horrible, though.
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Alice Angel 👼
(@AliceRichIV) reported
@GnasherJew @MLewisLawyer @PostOffice Absolutely awful. So sorry this happened to you Mark
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Karen Pollock
(@KarenPollock100) reported
@MLewisLawyer @PostOffice That’s awful
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Greg 🏴
(@feelbugger) reported
@PostOffice Hi Ryan, the webchat has never worked or has never been available to me since I joined in November 2019. Is your complaints escalation process to email in quoting that ref? #PostOfficeBroadband
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Kimberley Anne
(@Kimbles_23) reported
@PostOffice Hi, I went to your Gainsborough Queensway branch today at 1715 to post a parcel to be told by a staff member they don’t accept post after 1700. I used the service around this time two weeks ago and your website says 1730. Can you discuss with the branch owner please?
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emmaseager aka.... MOANING MINNIE
(@emmaseager15) reported
@desiboi @PostOffice No it was sent back as a return and the company has no recieved it and now want be to pay for the item I want someone to check I ring whatever time of day can never get through on the phone no email reply it’s taken a week to get a reply