Post Office Outage Report
Why is my Post Office service not working?
No problems detected
If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
-
Internet (43%)
-
Total Blackout (29%)
-
Wi-fi (14%)
-
E-mail (10%)
-
Phone (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Lowestoft, London, Bristol, Cardiff, City of Westminster, Sunderland, Southwark, Blackburn, Kidderminster, Burnley, Northwich, Reigate and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Lowestoft |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Bristol |
Internet | |
| Cardiff |
Total Blackout | |
| City of Westminster |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
-
Sussex Chapski #NowWithLessVirtueSignalling
(@SussexChapRisen) reported
OK - @PostOffice is officially on my blacklist of useless organisations. Digital passport renewals - been to 3 major POs and rang a 4th. 3 have broken machines (for over 2 weeks) and the one with the working machine had no staff. Completely pathetic.
-
kolonel tuesday
(@happysnapper999) reported
@RoyalMailHelp Thanks for your reply. I spoke to Royal Mail on Friday and @PostOffice has now accepted there is a problem with the Horizon computer system in branch for online purchased International shipping labels. It is supposed to be fixed by today, but I'm dropping my parcels to DO.
-
Lucy Dickinson
(@princssluci1fer) reported
@PostOffice how long will the savings website be down? Been three days and can’t withdraw my money!
-
Simon Kelly
(@SimonKelly14) reported
@PostOffice I've been trying to contact your Verify customer services, since 08:05 this morning. After nearly four hours of hearing the message saying you are busy and then you disconnecting, I am getting very frustrated. Can you say what time it is best to call you?
-
Richard
(@sherwooder) reported
@RoyalMail @PostOffice Pls get ur act together. Just sent stamps to RM Freepost Swap Out address. Post Office refused to issue cert of posting cos no postcode. Royal Mail says 'get proof of posting'. PO eventually issued one saying Swap Out in address fields. Why so difficult?
-
Baroness Green of Bobbin #FBPE #rejoin 🇪🇺🇺🇦
(@EmilyTu33337173) reported
@siany_d @PostOffice So a large letter at £1.45 would have to be made up of stamps to that value until they all run out? Surely that's going to get more qnd more ridiculous? Funnily enough the Spa down the road had the new blue and white Large Letter stamps. They must have got rid of theirs quick!
-
Phil
(@tiatto1) reported
@PostOffice you are refusing me the right to speak to a Manager. Your service for life insurance is flawed and accusations to the policy holder are disgusting!!! I would suggest that a Manager comes forward and deals with this asap! Terrible service!!! 😡
-
Graeme Easton
(@graemeeaston) reported
Hello @PostOffice - your travel insurance website ‘get a quote’ section doesn’t appear to be working. I’m an existing customer. Are you able to help?
-
Abhijit kushwaha
(@abhijit_kushwah) reported
@passportsevamea PSK says Police submitted a clear report for file number MA2086649237321. Status showed PCC letter issued but now showing under verification. Never got call from postoffice agent for delivery. Plz resolve the issue.
-
Başak Seren Muyan
(@serenmuyan) reported
@PostOffice whom it may concern When will you refund in charge of no service?
-
Abhijit kushwaha
(@abhijit_kushwah) reported
2/3 . Already Police delayed verification by 2 months. After getting verification, still did not get PCC in hand. Never got tracking ID nor a call from postoffice agent for delivery.
-
Josie-Lee Turner
(@JosieLeeTurner1) reported
@PostOffice Is the service down went to Mold post office who said they can’t do renewal in branch as they can’t take photo they said this was nationwide is this correct and when is it likely to be working again?
-
jiffyltd.com
(@jiffyltd) reported
@PostOffice @Hughesy53 @RoyalMailHelp Just sent a parcel stood in a massive queque just to be charged £4.40 fo4 a parcel that was £3.85 yesterday. And the service is abysmal.
-
Vinegar Teats
(@TeatsVinegar) reported
@ian_straughan @PostOffice Likewise. This guy definitely needs to be prosecuted . Seems a whole bunch of us had "bad experiences" with him.
-
SHIBAMBO
(@I_am_SHIBAMBO) reported
@PostOffice I have been trying to change my vehicle Tax class from Disabled to PLG, I tried 3 different post offices. They are saying it won't let them do it, I have rang DVLA, they are saying it's nothing on their side that is stopping this from happening. HELP!.
-
Ambrish Trivedi
(@Ambrish79767702) reported
Please upgrade postoffice servers 45-50 minutes for each deposit, withdraw, updating .senior citizens, working employees have to stand for hours please do something . It's been 3 years hearing the same thing server problems 😒 @MIB_India tagging.
-
Sir GrowellKernow #WokeAsFyck
(@growel1) reported
@PostOffice sort out your awful customer service. Tracking down a lost tracked letter and your rep told me ' to stop bleating on' and hung up. Clearly your staff need some reorientation regarding politeness
-
Sannket
(@SannketPatel) reported
@IndiaPostOffice @PMOIndia Either close this BHESTAN SO india post or CHANGE THEIR STAFF, Citizens are paying but not getting ANY SERVICE. THIS LAZY AND careless postman delivering documents to ANY BODY, NOT TO THE HOUSE mentioned in address. @devusinh કંઇક કરો આમનુ સાહેબ. BHESTAN postoffice.
-
Phil
(@Phil_Ldn) reported
@PostOffice Hello, I paid a fee to the Home Office early March but they are chasing me for the same fee. I need to urgently check if the Postal Order has been cashed. Could you please help urgently?
-
Royal Mail Help
(@RoyalMailHelp) reported
@happysnapper999 Hi, I'm really sorry about this. We are a separate company to @PostOffice who you would need to contact about the service in branch. They should be accepting all Click & Drop items apart from Tracked 24/48. You can take the item to a delivery office, use a postbox, parcel box...
-
krikor hindoian
(@KHindoian) reported
Terrible service from @PostOffice travel insurance… bought a premium policy, issues when trying to register online, been waiting weeks for someone to call back, numerous calls and being on hold constantly and can’t get through to anyone! Customer Service??
-
Gareth Milward
(@Wolfman7V) reported
@PostOffice Your service is ridiculous. I want to order some foreign currency for my daughter - £300 worth of USD but the minimum required for delivery or collection from a branch is £400! How do you suggest I do this exactly?!
-
Ian D Straughan
(@ian_straughan) reported
Another awful nights sleep with dreams of a horrific nature involving Paul Williams, Andy Carpenter & Glenn Chester etc inflicting so much damage on me may everyone of them rot in hell @PostOffice #PostOfficeScandal
-
Makari_London
(@LondonMakari) reported
@PostOffice I complained 3 times about our redirection not working. Our mail still go to the old address despite escalations. Why offer a service that you cannot provide?
-
Cllr John Riley
(@Counsel2Council) reported
Things to hate the world for: Money in bank account..use a Post office ATM..partway through phone rings..next message." your transaction has timed out we are retaining your card???!! PO Staff.."we can't help, we can't tell you who can,don't use phone at ATM.."@PostOffice awful.
-
Ashley
(@AshleyB46824012) reported
Hmm, my Informed Delivery account w/the #postoffice can sometimes cause me #Anxiety hehe....I often don't get that mail til the next day so for a whole day today, I will be wondering wtf the Dept of #Accounting letter from the State of Hawaii wants to do w/or TO me?
-
Juniper Berry
(@Mancunian_Manx) reported
I pay the post office for a service, to deliver my parcel in a timely manner to my buyer. So why don't my parcels get to there destination? Do they end up in the Royal Mail ********* hole 🕳 📦 @RoyalMail @RoyalMailHelp #royalmail #PostOffice
-
Ian A 💙
(@Sandy_W_Anker) reported
@PostOffice please can you get someone to respond to a complaint form logged on 16 Mar re getting a refund for a new driving licence which never turned up?
-
diagprov
(@diagprov) reported
Alright so update on my @postsuisse drama. Carried the 20kg box down to a postoffice as requested. They refused to do anything about it, told me to take it back. LOOOOOOOOOOOOOOOOOOOOL
-
Simone
(@SceneBySimone) reported
After 2 humiliating visits trying to collect 2 parcels it is clear that companies MUST poverty proof & discrimination proof their service processes! Financially challenged people without super smart phones shouldn’t be made to suffer negative impact @DPDgroup_news @PostOffice