Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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E-mail (16%)
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Total Blackout (16%)
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TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Lauren
(@ThisIsAshleyL) reported
Shocking service at Rotherham Rawmarsh Post Office. Rude and told me cause I had a few letters to send that I had to go back of the queue whilst holding my baby. I waited in the queue just like everyone else. There was 2 people serving. @PostOffice
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Buzz122
(@Buzz10022) reported
@PostOffice Ive called them and she has to email her manager with my questions including why don’t the phone lines work. And I’m kept waiting on the line until he answers. What kind of second rate insurance policy is this? You managed to take my money easily but not offer a service.
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Graham Ireton
(@petchdawg) reported
@PostOffice Any idea if your travel money app is down please? Trying to link a new card to my account…
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maria
(@mariaspears) reported
@davegraham1967 @PostOffice absolutely!! who the hell would want to be associated with this corrupt company! oh hang a minute….. the main shareholder THE GOVERNMENT
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ㅇㄹ
(@ys__ww) reported
the postoffice man was so rude with me and everyone were looking at me i feel like a piece of trash i want to cry
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caroline blackburn
(@syrinx7) reported
@RoyalMailHelp @PostOffice Are packages actually leaving the country yet? I have parcels posted on Jan 28th that tracking says still in milton keynes! My customers are asking fir refunds!! If you allow this strike to go ahead I will never use you again!
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Graeme HUGHES
(@GraemeHUGHES17) reported
Just served by a very pleasant lady in Winchester Post Office, after a 30 minute wait. 9 serving positions, 8 closed, self machine broken. Lady said this is a normal day. @PostOffice
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Anand Shankar
(@AnandSh50299970) reported
@IndiaPostOffice JA119339646IN this article i need, ET2147.. is recieved after making complaint and postoffice visit
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Salman
(@Salmanorguk) reported
@PostOffice Tom unless the staff change there’s nothing to be done. Always rude, and slow, never helpful (eg. need prompting and questioning to get help), and act as if they’d be in any other place than here
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Becca
(@BeccaAlexandria) reported
@HM_Passport @PostOffice Hi, we used the passport service at our local post office and we was wondering how long should it take to receive the documents? As the application still says waiting for documents, after a week.
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Martin Phillips
(@Mphillips_LDFC) reported
@Woodstock1953 @PostOffice It's a shame that Courteney shares incorrect information, once again shafting branches and making us look bad. If you can't give the correct info it maybe time to find another job. Making it up as you go along comes to mind. #Incompetence
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Anita 💙
(@dr_anitar) reported
@RoyalMail just to clarify… if I (personal customer not business), pay for postage online for a parcel to Holland, I can now drop off at a @PostOffice branch, yes??
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Srikrishna. 🇮🇳 #srithoughts
(@sri16587) reported
@IndiaPostOffice @CPMGKARNATAKA Why there is no single post box for public after Hoskerehalli Postoffice in stretch Mysore Road ORR. More than 50 metro stations at blore why are you not installing postbox at blore metro stations . Pls review and help public . 🙏
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Ciara McDonnell
(@CiaraMcDonnell9) reported
from
Addington, England
@kukuandchips @RoyalMail @PostOffice Mine was sent on 30th November to Ireland (10 weeks ago) and only arrived at Milton Keynes on 18th Jan and hasn’t moved since. No help from their staff! Their service is shocking blaming it on strikes in December and a “cyber hack” in at the start of January
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ManishM
(@m2_manish) reported
@sudhirmehtapune Thanks a lot for taking up these serious civic issues, we just had new uneven speed breakers in Salisbury Park vicinity last week. Illegal hawkers are creating a havoc opposite Market PostOffice just where the flyover ends which is causing a lot of accidents.
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Ryan Reynolds
(@ryanreynolds98) reported
@KrooBank how come @PostOffice don’t support payments
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Buzz122
(@Buzz10022) reported
@PostOffice - how do I contact your travel insurance medical help line?? The number on my policy only plays some jolly music and gives no options to speak to anyone. God help anyone in a medical emergency!!
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Mukesh Ravi
(@mukeshravi33) reported
@IndiaPostOffice Concern postoffice is not delivering consignment CY297788685DE to me. Its being rotating from one post office to another but they are not delivering it. When I file complaint 2002460480 they said door was closed which is wrong. delivery was not attempted.
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Juliet Loudon
(@juliet_loudon) reported
@PostOffice one person serving the major Banbury Post Office including Travel and Business. 2 self service machines that don’t accept QR codes. Queuing for 30+ minutes with 10 others to return a parcel. More tragic failure from The Royal Mail.
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Salman
(@Salmanorguk) reported
@PostOffice This queue hasn’t moved for 15min - same customer still being served
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Stokesy
(@stokesyyyyy) reported
Ealing @PostOffice has hour long queue to do anything every single day. None of the self service machines work and only ever one staff member behind the till, wtf is going on
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John Parry
(@falklandwales) reported
@PostOffice Any news on when the small air mail packages service will be resumed
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claire maslen (lines)
(@Clairelmaslen) reported
Ok. I don’t like to rant on Twitter but given the world I work in I feel the need to. A 🧵 Banking in Britain is broken. I went to the @PostOffice this morning to post some parcels. The gentleman in the queue next to me was in his 90’s
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YBYB aka YA BWOI YUNG BINGLES
(@SamBingaMusic) reported
@PostOffice cannot log into my drop & go account, even after resetting password... is the system down?
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Northern Ireland Office
(@NIOgov) reported
All 500,000 government funded energy support vouchers have now been issued to Northern Ireland households. Once you receive your voucher, please redeem at your local @PostOffice as quickly as possible. @beisgovuk
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Maggie Moo. Hold the line. 🌸
(@scotslassnow) reported
@PostOffice I live in the country in Scotland. Drive for over 20 minutes to nearest town to renew my driving licence only to be told "the system is down". I don't have a passport. Will you provide the alibi if I'm stopped by the police?
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Ambra
(@AmbraTommy) reported
@PostOffice It's taking a rather long time to sort out this cyber attack issue.
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🩺STEVE_ANATOMYs🩻
(@Kasi_ANATOMY) reported
@LungieMa_K @Bikomfident @SbongiMkhize Ai we are ***** as the youth of this country,the #PostOffice should just shut down 😤🤮
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How to Survive the Apocalypse #FFFB
(@H2STApocalypse) reported
@chhcalling @PostOffice More printing money. How about working to bring energy costs down, Chris?
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Cy Daly Photo
(@cydalyphoto) reported
@PostOffice I have queried this before and then the branch accepted cash after 4pm but have since stopped again it seems. I know it’ll be separate but seems strange seeing as they’ll still take cash payments for packages etc. Anne on the counter was quite rude when I explained this too