Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (56%)
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Total Blackout (25%)
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Wi-fi (13%)
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E-mail (6%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Newcastle upon Tyne, Hereford, Telford, Manchester, Chichester, Birmingham, Bristol, Croydon and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Hereford |
Total Blackout | |
| Telford |
Internet | |
| Manchester |
Internet | |
| Chichester |
Internet | |
| Birmingham |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Becky
(@becki_rosex) reported
@PostOffice Is there problems with the wifi mine has gone down
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JIMMY C
(@JIMMYCISABEE) reported
@Livelaugh2020 @PostOffice I'm having the same problem any advice on how to deal with these crooks. I tried to get a refund from them on the phone. All they do is say we will call you back in 48 hours.
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john warnock
(@leagravell) reported
bloody cantankerous postman @PostOffice i was a sleep went to window said just leave the parcels on the step . he said ok got dressed got down to nothing left there. not even a note to pick them up from the office
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Flavia Bertolini
(@fluffyberty) reported
@PostOffice Thanks. It’s not about convenience, it’s a public health issue. There was no reason for queue to be that long AT ALL. The staff were not working. It also meant people coming in from outside to ask quick question/why queue was so long which added to how many people were in room.
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The Golden Rule = 🌻Ⓥ🌹✋♒
(@STAINEDbodyart) reported
@HamaramaDD My son's ex brought his back to the postoffice in April after he moved, he never saw the first one. He couldn't get anyone on the phone or in email.
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MyDug
(@Rangers79268606) reported
@PostOffice @RoyalMailHelp That’s the problem with having too many different companies under the same umbrella. The public have no idea who to contact.
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Beatrice
(@93_beatrice) reported
@RoyalMailHelp @MichelleSupper @PostOffice Hi, I have also just tried to send a package to America and have been turned away, but the USA isn’t on that list as having issues with posting to. The last update (in 2020) says everything is fine.
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Alan Hendry
(@HNM_AHendry) reported
@KirsteenCampbel @PostOffice @GroatNews Very obliging guy, yes, and people appreciated the service he provided. 👍
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Alan Kellett
(@AlanKellett) reported
New @nowtvhelp go live was Monday and router has not arrived. Neither @PostOffice or @nowtv have a phone number or email, how the hell do they think this helps!!!! Rubbish service!!!
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Alan Kellett
(@AlanKellett) reported
New customer, my router has not arrived and there is no help!!! My router is stuck at Tyneside MC! PostOffice can't help, Now TV can't help. Terrible service.
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Tony And Nadine
(@tonyandnadine) reported
@PostOffice hi can you cancel my install please
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LeoJones
(@treflesg) reported
@PostOffice I will leave you alone now, thank you for answering and explaining. I still am upset with the use of the word to describe me without my permission and wish that you and other big organisations would not support the use of hate words for gay men. @ALLIANCELGB
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Karl Drinkwater
(@karldrinkwater) reported
The @PostOffice receipts invite you to do a feedback survey. Obviously feedback is vital. Then, if you try to do it, the idiots set it up so they throw you out if you choose "prefer not to answer" for your age. So much for actually wanting customer feedback.
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Ruth Bloomfield
(@fedupfreelance) reported
@postoffice Please do something about Martins newsagents, Regents Pk Rd, N3; queued for AN HOUR with old people and kids today ... They are glacial slow, just like the weather. Bad at the best of times, with social distancing impossible.
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Danny Pearson 😁 ✎
(@Danny_D_Pearson) reported
@PostOffice Do you have any more information about these 2021 stamps? 1 July - Royal Mail literary issues, Dennis The Menace and Gnasher his dog (British comic strip characters) @PostOfficeNews
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Nadine Martinez
(@sparkynephilim) reported
@PostOffice Hi Tom, thanks for the reply, basically they are awful and I'm looking to see how best to make a formal complaint regarding their (lack of) customer service skills.
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David T
(@DavidT10614212) reported
@PostOffice For info, I also raised a complaint via the PO website after this happened and have heard nothing at all.
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TOM RISDALE
(@RIZZT) reported
@PostOffice another rude postman this morning in Hackney - ‘you are lucky to get any post at all’.......
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Krishnaa
(@kmdKrishnan) reported
Dear @UIDAI, kindly support your service provider with facilities. We couldn't able to do any correction/update because your service providers say a reason to escape. Pissed off 😓 #PostOffice don't have facility #IndianBank won't work after 3PM #RevenueOffice has limitations
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Ginger Pig1
(@thegingerpig) reported
@PostOffice I’m still waiting for a reply to my complaint my passport is still missing and you did not send it next day I want a response !
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Colin Piearce
(@PiearceColin) reported
@PostOffice Thanks Ryan - incidentally, my Wife has submitted a formal complaint to the Post Office about the same incident.
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Beatrice
(@93_beatrice) reported
@PostOffice They said that they weren’t posting to America, only Europe, so if they took it it would only end up sitting in a pile of envelopes. I appreciate C19 is making things difficult, so this isn’t a complaint by any means. but I only want to send my friend her bday card & present
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photo guy
(@iwannatesla) reported
It’s a bit odd that we leave @PostOffice broadband for bt and in the 2 week wait for bt our internet has been slowed to a snails pace. If they are slowing it down on purpose its disgusting. Can’t wait for by. Nobody go with them they treat you like it’s free no 37 quid.
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Karen Billett
(@KM_Bill) reported
@OversightDems and @SpeakerPelosi I don't think @usps has undone election damage. I mailed Christmas gifts on December 17th. They still have not arrived. My postal parcel store tells USPS says they are working on December 8th and 9th. Untenable. #postoffice #saveUSPS
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Selvamathiseelan G
(@Selvamatiseelan) reported
@IndiaPostOffice Due to negligence of postmaster and postman lost my Aadhaar document twice and no response since 30 November 2020 Complaint against them twice and case has been closed automatically Please help Postoffice code : 628103 Name : Pudukottai SO (pin-628103)
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Pedro Quixote ? 🇪🇺🇺🇳🕷️
(@PeterMLittle) reported
Never get @postoffice broadband or telephone their customer service is nonexistent. And 2.5 megabytes download speed is absolutely abismal eveb before the current fiasco
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Iain Ridley
(@IRidley) reported
@PostOffice I did, I spoke with a lady on the phone, she said that the fault lay with the Post Office staff who shouldn’t have sold that particular service on 15th December saying it was 5 day delivery guaranteed. The package has now arrived - but it was very late for Christmas.
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Ruth Bloomfield
(@fedupfreelance) reported
@PostOffice Yesterday afternoon, but its always incredibly slow. I understand the need for social distancing, but that doesn't explain why every customer takes so long. There were 12 to 15 people ahead of me, mostly posting parcels, and 2x counters open. They are pleasant but very doddery
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Greek immigrant
(@katerinalondino) reported
@postoffice It's been a month, I have not received a response to my complaint about the abuse I suffered at the Holloway Post Office branch?
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loriiiii
(@lrjyn) reported
@PostOffice Hi, I sent a cheque off on 23/12 but had confirmation from RBS that it was returned to “post office” due to the name not being legible. Would you be able to help? I have my receipt and RBS conversation as proof if need be, thanks!