Post Office service status: outage reports and connection issues
Why is my Post Office service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
- Internet (50%)
- Total Blackout (40%)
- E-mail (10%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Normanton, Braintree, Crewe, London, Wantage, and Taunton.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton
|
Internet | 1 month ago |
|
Braintree
|
Internet | 1 month ago |
|
Crewe
|
Internet | 2 months ago |
|
London
|
Internet | 2 months ago |
|
Wantage
|
Total Blackout | 2 months ago |
|
Taunton
|
Total Blackout | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
-
John Perry (@JohnPerry) reportedYou’re an absolute disgrace Davey for your conduct in the Post Office #Horizon episode. The #PostOffice were 💯 % to blame for inadequate accounting controls, but you never took them to task. @EdwardJDavey
-
peoplearestupid77 (@pplrstupid977) reported@NatashaHings @PostOffice They can't give you something they haven't got. Bet you were rude too first
-
my name is... (@madjack5774) reported@RepMaryMiller If your office provide same "help" as local township office offer or postoffice offer than what is the difference? Just curious? One can get pp in 2 weeks after applying at USPS and pay expedite fee... unless your office is making this happen without any fee. Just wondering.
-
CJ (@Cryptocabby) reported@PostOffice absolute joke of a service, paid for deliveries-tracked and still gone missing-the last 2 times I was stupid enough to use the royal mail-unbelievable-supposed to be guaranteed-to many thieves working for them-dont use them folks-100% untrustworthy
-
Mathew Anders (@MathewAnders1) reported@LibDems Dont you mean **** them like the postoffice
-
Graham (@BarnetAkela) reportedHello @PostOffice are you aware that literally nothing is working at your main Cambridge branch? The self service machines haven’t worked in weeks and now the ticket dispenser for the counter service doesn’t work. Any chance of getting stuff fixed?
-
CJ (@Cryptocabby) reported@PostOffice absolute joke of a service, paid for deliveries-tracked and still gone missing-the last 2 times I was stupid enough to use the royal mail-unbelievable-supposed to be guaranteed-to many thieves working for them-dont use them folks-100% untrustworthy
-
Shashi Kumar (@shashi254310) reported@IndiaPostOffice @PostOffice Today is 15th day of my parcel and still it's getting redirected to other locations even my address is correct. It looks like @IndiaPostOffice service is now a days very bad.
-
PRAMESHWAR LAL RAO (@lal_rao) reported@PostOffice My parcel was dispatched from Kerala on April 28, 2026; however, no updates have appeared since it was sent from Kochi on April 29, 2026. I reported this issue via the toll-free number both yesterday and today,
-
Cowardly Lion (@Cat_onabike) reported@PostOffice I went on 5 different days to send 2 different parcels. No self service. 3 times I had to go home without posting anything because the queue was too long. I complained to PO cust svcs who thanked me for my queuing feedback. Are you stopping self-service in all branches?
-
G'wan...guess my name (@Im_Sarah_Hello) reported@PostOffice Was first advised it was yesterday. What time do they come in then.. presume available on Monday. Never knew they would run out before.
-
Paul B (@Paulashdown12) reported@PostOffice why does your branch in Crowborough have 3 desks but only ever 1 open? Worst possible customer service. You’ve got progressively worse since being sold to an overseas owner. Shame on you.
-
Free Spirit (@onemoveahead) reported@PostOffice how do I speak to a human on the phone on your customer service number?
-
@CFX (@SeeEffects) reported@LilywhiteSimon @PostOffice It confused me at first but then when I thought it through, like why would they do that? It struck me that if every post service took on other post service errors it could be exploited. What do you think?
-
Rants of us (@Rantsofus1) reported@greennbygreenn @PostOffice Please get help the post office done have mail.. nor open two hours a day think you need To get the company’s correct
-
Gaylene Van Horn (@gaylene_horn) reported@sharicedavids Want to help your constituents? Fix the parking lot at the Lenexa postoffice! Holes big enough to drop an axle!
-
lilly Quinn moore 🇬🇧 (@Florencemumflos) reported@EdwardJDavey Id sit down #postoffice
-
G@Hyperactive (@MilliganGlenne) reported@HM_Passport @PostOffice How do you make a complaint to the post office. Poynton post office Cheshire . Extremely rude Chinese man who just humiliated someone I know Plus starting arguing about the cash she was paying in saying notes were crumpled . Walked in with a certain amount and he complained
-
Mandy Jones (@LittleMandzy) reported@PostOffice Do I seriously have to page backwards through every month in your online notification form until I get to December 1951 in order to advise you of my brother's death? Nor are you contactable on the phone number you give. Shocking, shoddy service. Do better.
-
Optimum Truth 🇬🇧🇦🇺🇮🇱 Kiwi & Oz Hebrew Family (@OptimumTruth) reportedSomebody anybody have you got copies of Emails about the @PostOffice scandal or recordings? HELP!
-
Ian (@nedstar68) reportedRemind me never to avoid anyone using @parcelforce to deliver my parcels. Didn’t leave a card, didn’t take to the @PostOffice as requested and after 3 half hour waits to get through, still can’t manage to arrange to deliver. Useless!
-
Pamela Mackay (@pamela911y) reported@PostOffice so disappointed with the service re my travel insurance!! After various emails you still Fail to sort this out. Communication has been dreadful. One simple phone call would have this done in 5 mins yet you go back and forward. I’m assured my policy is fully covered!!
-
Cowardly Lion (@Cat_onabike) reported@PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2
-
sllimleros (@MrsMincheymoo) reported@PostOffice Why are residents responsible for chasing issues with your business #postoffice vans. It’s still parked there after being left at 1730 last night! Double yellow lines mean no parking from my understanding @NorthSomersetC and @ASPolice can you advise?
-
Joe Ibbotson (@IbbotsonJoe) reported@PostOffice Anyone know what’s happened to Keighley Post Office next to the bus station? It was supposed to open on Tuesday April 28th after ‘Essential Maintenance’ now it’s closed due to ‘Unforeseen Circumstances….’ I wonder what’s happened? People need the service…thank you
-
proudtobeindian (@khan25106) reported@PostOffice staff of post office is useless they never deliver package all time excuses pathetic service as well as people
-
Philip Whitehurst (@Toffeewolfie) reported@PostOffice why..on your website does it say the DVLA charge 17 quid to renew your driving licence online....when they only charge 14.... Is this to encourage more to use your service..
-
Michelle (@born2bepink) reported@PostOffice I am at Purfleet post office…info online says open 9-5.30pm to arrive and find it is closed 1-1.20pm so having to wait 20 mins most of lunch break 😡…why is this not shown online? And why at lunchtime when most home workers to use service???
-
peoplearestupid77 (@pplrstupid977) reported@MBullshitty @PostOffice The only service that covers Gift Cards is Special Delivery and its £9.95. 2nd class doesnt cover gift cards. Also Post Office do not deliver mail, you've tagged the wrong company.
-
Mark1165 (@MarkC1165) reported@PostOffice why is your exchange rate so poor and uncompetitive for foreign currency,?