Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (59%)
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Wi-fi (18%)
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E-mail (14%)
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Total Blackout (9%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Glasgow, Gainsborough, Bishopton, Cardiff, Kingston upon Hull, Tonbridge, Burton upon Trent, London and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Gainsborough |
Internet | |
| Bishopton |
Internet | |
| Cardiff |
Wi-fi | |
| Kingston upon Hull |
Internet | |
| Tonbridge |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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J A Brigginshaw
(@brambles_garden) reported
I do my best to avoid @PostOffice as the service is always dreadful and they thrive on petty bureaucracy. I had the unfortunate need to visit one today. As usual they lived up to being inflexible and awful. #fail #CustomerService
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Meenu
(@AMKB678) reported
@IndiaPostOffice I don't receive any shipment , because I regularly live with my wife in my house and don't make fool to the customer, postoffice department is totally fraud, without delivery update fake information in your system @PMOIndia @AshwiniVaishnaw
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Meenu
(@AMKB678) reported
@AshwiniVaishnaw sir why still postoffice department is not improving the services,postoffice having same issues as it was,if government can not improve the department then its better to make it private @postoffice there is no speed in speed post,very poor service @PMOIndia
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Matt Blandford
(@mattorville) reported
Amazing service between @DVLAgovuk and @PostOffice . Went into the PO on Saturday to renew my license …. Already arrived!! Can’t get better really
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Bea
(@Bea___Mc) reported
@PostOffice No, I'm not dropping poorly payed postal workers in it. I've used a number of different post offices and I've never been asked about contents.
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kev Thurman
(@KevZampa67) reported
@CBLG7 @PostOffice Crap service definitely won't use them again.
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Bob Ewart
(@Ordibloke) reported
@RoyalMailHelp @PostOffice If you are an eBay seller, at day 4 the customer can open a case for a refund regardless of whether it arrives or not. And your claim system is a difficult long winded joke.
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Hj
(@MrsJay85) reported
@PostOffice I sent a parcel via Drop and go, the post office made an error and posted my high value item, which was supposed to be sent as Special Delivery, without any stamp! My post office aren’t helping and @RoyalMail are saying it has nothing to do with them. I need help!
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Ross Whyman
(@RossWhyman) reported
@PostOffice @RoyalMailHelp Cheers for the response Stephen! Yeah it was mailed from a PO with help from staff so the postage etc should be correct - £13.70 for 00.570kg, international tracked & signed. So it's on to you @RoyalMailHelp - why would this item be returned?
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Kaushik Das
(@kaushikdas7799) reported
@BhavikaKapoor5 @Hafsa_RG @DrKhan21 At the same time lowering the Bank and postoffice interest rate so that they pay less money to those poor middle class who are dependent on Bank interest /Post office MIS. Such a cunning Modi.
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Peter
(@Peterbojangles) reported
@WeAreTheMSM @GillianKeegan @sajidjavid How many scandals can the poor girl cope with? Her shifty hubby up to his neck in the Postoffice scandal. But, they have managed to acquire 5 homes and a yacht so won’t have to worry about the lecky bill or filling their 4x4’s up.
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Belle
(@babybellle_) reported
@siany_d @PostOffice Clearly some very untrustworthy and dishonest people working within the Post office chain. Never had such issues with a courier and will not give me any sort of compensation even though I have all proof of item posted and not being delivered.
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Siâny D
(@siany_d) reported
@PostOffice @andrzejjeczen The helpline is great in theory but theres often a 20 min wait, no.customer will be willing to wait that long
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Man_of_Oak🌳
(@Man_of_oak) reported
@PostOffice I have sent an online complaint, via your website, regarding one of your branches. There isn't any acknowlegement it has been received. How do I know action is being taken?
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Belle
(@babybellle_) reported
@siany_d @PostOffice I told them the value when I posted it and wanted it signed and tracked but the lady only put the value down as £50 when I told her it was £500 in value and was only signed for. It was then never delivered quite clearly stolen and they’re taking no accountability whatsoever 😬
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Rachel Creeger
(@RachCreeger) reported
@PostOffice Previous tenant of house we now rent has intentionally left his car & other things registered to this address. We constantly receive final demands, fines, court summons for him & a few times bailiffs turned up! He's twice collected post but not changed details. Help!
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ccwidow
(@ccwidow1) reported
@PostOffice appalling service in Wallington Surrey again today. Queued for 25 mins. 1 woman working and 1 sitting looking at her PC ignoring the queue out the door
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Bea
(@Bea___Mc) reported
@PostOffice Then why have I never been asked this before? I've been asked how much the contents are worth but not what the parcel contains. Also, people can just lie!
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Mackenzie
(@Mackenzie2576) reported
@PostOffice Your Automated Phone is poor, I want to speak to someone regarding my experience in store and tracking my order which RM cannot do as it was purchased in store. I wasn't given a reference number so how will I know if the item has been received? Please contact me ASAP
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Rebecca (Taylor's version)
(@Omg_Spiderman) reported
What an absolute joke! Booked travel insurance with .@PostOffice over two weeks ago now via a quote from @comparethemkt. Have been charged and STILL have zero confirmation of my policy. I have reached out several times and recieved ZERO help (other than DMs advising me to email)
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. 💙
(@jonasf1989) reported
@RoyalMailHelp @PostOffice Hi @PostOffice can someone please help. Selected my local PO as pick up point for Amazon. I’ve had notification it’s available for collection. The post office isn’t open despite it being within its opening hours. Your customer service team said it’s not delivered /1
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Matt Ashman
(@MattAshman17) reported
@PostOffice @RoyalMail is it any wonder your business is in such a poor state when you have 1 member of staff working in a towns main post office on a Saturday. Queues going out the door. Appalling service
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monchand
(@monchand) reported
@PostOffice desperately need to speak to someone regarding a redelivery but cannot find a phone number, please help as urgent
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Tim Hill
(@simplytim) reported
@PostOffice @WHSmith the service at the Yeovil branch is horrific. Self serve machines don’t work. No assistance. Severely short staffed. Shocking.
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TrueHindustani
(@TrueHindustan11) reported
@i_srd @sagrwm It's all just hogwash.Forward forward game is played .Filed a complaint regarding postoffice they played forward forward that's it.End of matter.
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Guy Allott
(@guyallott) reported
@PostOffice plus he has been rude to a customer who has waited over half an hour #badstaffatpistiffice
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Tim Hill
(@simplytim) reported
@PostOffice Thank you. It’s really poor. Long queue. No support. They need to get a grip and soon.
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. 💙
(@jonasf1989) reported
@RoyalMailHelp @PostOffice It isn’t at collection point- or if it is your post office is closed there’s no info as to how or where I can get my parcel from? Your customer service team seem to think it’s a post office problem- they aren’t picking up. The post office central no doesn’t allow human contact
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Andrew Jeczen
(@andrzejjeczen) reported
@PostOffice We're having the worst experience with our PostalOrders mess. Employee in Hemel Hempstead messed up POs when issuing them & now we can't get our money back. Straight up admitted to not knowing anything about PostalOrders.Worst customer service ever! 😡
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ASHIS KUMAR MISHRA
(@ASHISKUMARMIS10) reported
@IndiaPostOffice we r facing difficulties in deposite of money in various schemes & printout of d books in dTakatpur postoffice ( pincode- 757003). sub postmaster Mithun Chatterjee z not taking any responsibility & her behaviour relting to d customer z not good.