Post Office Outage Report
Why is my Post Office service not working?
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If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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Total Blackout (28%)
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Wi-fi (17%)
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Phone (6%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: London, Rochester, Dronfield, Birmingham, Liverpool, Worksop, Bristol, Penicuik and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dronfield |
Total Blackout | |
| Birmingham |
Wi-fi | |
| London |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Liverpool |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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S
(@S72908660) reported
@ispreview can you please place a review on your website that @PostOffice now @ShellEnergyHome Broadband should be avoided. Paying into a contract and not receiving an internet service.
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S
(@S72908660) reported
@ispreview @ShellEnergyHome @PostOffice Thank you. I have sent a DM with customer number and E mail. My latest broadband speed 0.2 download and 1.04 upload. These are not the speeds I pay a contract for.
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metusu
(@metusu) reported
Sent a parcel @PostOffice first class and exactly one week later it’s still not got to destination, both uk addresses. Jeff in main local post office “all covid’s fault”and then Spent 45 minutes trying to get customer service and when they answered she couldn’t hear me! So mad 😡
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Mr. Wednesday
(@RuthsBestBoy) reported
@PostOffice For the second time, a member of staff at what passes for a Post Office has typed my postcode instead of the recipient's on my receipt for a Signed For item. Last time the item never reached its destination and I had to remake a £30 Etsy order. Any comment?
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Keith Parkins
(@keithpp) reported
@withorpe @UKuncut Let us get this correct. It was an idiot #LibDem Vince Cable who sold #PostOffice on the cheap.
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Gerard Durkin
(@YESstoryman) reported
At coatbridge @PostOffice . 32 people in the queue and one person serving. Been waiting more than 30 minutes. What kind of service is this?
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Sagar Desai
(@SagarJan) reported
@PostOffice Hi, I have sent you the receipts. I had raised a complaint on post office website as wel last week but no response as usual
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MsInternational
(@ydb9772) reported
I hope the person who stole my purse in broad daylight at the postoffice 7205 Almeda Houston, TX.....gets hit by a bus. It was only four dollars in the purse. Idiot that's the best you can do.
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Sagar Desai
(@SagarJan) reported
@PostOffice hi… not v happy with your biometric permit redirection service. It took 21.90 gbp for me and my wife but then I had to drive 3 hours to original post office and collect it myself. It was at the original post office since a month ago. #badcustomerservice
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Adele
(@Adele38091339) reported
@PostOffice 94 Yr old grandad phone line not working. Called the technical team today. On hold for 1 HR 56 mins and ran out of credit on mobile. Pls advise.
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Kate Ravenscroft
(@KateRav66) reported
@PostOffice Down to 1 counter now
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Darren Hopwood
(@4GolfinTheZone) reported
@PostOffice should it take 5 days to respond to a raised ticket about a fault? Been on hold above an hour on 3 occasions 🙄 shoddy service highly recommend not using @PostOffice broadband 1/10 #terrible
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S
(@S72908660) reported
@Ofcom what can I do if I am tied into a contract but not getting the broadband service? How do I prove it? @postoffice broadband (now @ShellEnergyHome ) keeps stating their is no issue with the line. I cannot get through to the tech team on hold for over 17 minutes every time
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S
(@S72908660) reported
@Ofcom can I get a refund and claim £s for having to use my mobile phones data to get access to the internet. Due to poor internet service from @PostOffice @ShellEnergyHome broadband?
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Eddie_1884
(@eddie20040) reported
@PostOffice Hi there trying to track an order mail says been delivered but post office says not received it tracking number HY133713948GB please help @RoyalMailHelp
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Jason D. White
(@Fostus) reported
@peterlake90 There are services like the ferry and the postoffice the feds need to step up and improve service in the province.
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Cute Boy Fah
(@FahBraccini) reported
@USPS Hey, USPS, this packaged, UA105073002US, was sent to Brazil and due to a problem with the system of the BR postoffice not updating it ended up being returned to sender. Do you know it's location as your website has no updates. I'd like to know if the sender will get it back
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madhukar
(@blrmadhukar) reported
Requesting #postoffice of #India @IPPBOnline to introduce "Money Order" option in the app which will help users avoiding visiting @IndiaPostOffice and challan filling work. Please consider in next update.
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Naser K 2
(@NaserK_84) reported
@PostOffice hi, how long does it take to issue an International Driving Permit? is it on the spot or it needs days to process? please advise. thanks.
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Crafty Glass
(@craftyglassldn) reported
@PostOffice hi, I’m currently unable to log in to my Post Office drop & go account, the page just keeps refreshing and asking me to log in after I click log in. Can you help?
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unclemilty🇨🇦
(@milty1) reported
@canadapostcorp why the hell is my postoffice closed? 80% of #Canadians are #Vaxxed why are we allowing this? #Fire the unvaxxed and move forward. This is Bull ****.
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Keef Not Keith
(@Splimples) reported
@PostOffice Our postie has got into the habit of throwing our mail onto the bottom of the communal stairway in our block of flats instead of through our letterbox. We recieve important, very personal mail and feel this is not good service. Is there anything we can do about this?
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Edward Kevin Brown
(@ekbthered) reported
@scullyp It’s about time you done your business and sort out the @PostOffice management the civil service who all allowed #PostOfficeScandal to happen OH and by the way please return all the monies the PO stole from us start by returning our £46 million YOU LOT LOST JFSA fights🥊🥊🥊🥊on
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Nat
(@nat_from_kent) reported
At the town post office… it’s queued right out the door & beyond in the rain due to the stupid 2m rule. Pensioners shut outdoors in the cold & the wet. I’ve been stood here for 1/2 an hour already and my feet are freezing. This is what will make you sick! #royalmail #postoffice
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Camilla Sally Louise Latham 🌸
(@CamillaLatham30) reported
@PostOffice hey how do I cancel my renewal for house insurance? As will be going elsewhere.
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James
(@JCArnold2018) reported
@PostOffice no internet for two weeks and can never get hold of anyone!
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Mark Hanford
(@MarkHanford1) reported
@postoffice took a week to respond to my complaint. Then I got a voicemail saying they were closing my case--having done nothing--because they were under a "time constraint. Seems they have to close a case within a week, so...just close it.
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S
(@S72908660) reported
@ShellEnergyHome I am paying for a broadband service that I am not receiving. Postoffice tech team not answering their phones. I have requested to cancel contract without penalty. I have had no response yet. I intend to report to ofcom if I don't get a response soon.
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Mindi Sarai
(@MindiSarai) reported
@PostOffice absolutely pathetic service by Bola at Post Office Money manager Sam needs to look into retraining ...no wonder @PostOfficeMoney account is inactive. Complete shambles!
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The Rogue Paladin 🐺⚔️✝️
(@Infamousgoth) reported
Who else's internet is awful today? @postoffice