Post Office Outage Report
Why is my Post Office service not working?
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If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (52%)
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E-mail (22%)
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Total Blackout (11%)
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Wi-fi (11%)
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Phone (4%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Telford, London, Salisbury, Worcester, Rugby, Letchworth Garden City, Clacton-on-Sea, Birmingham, Manchester and Rhyl.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
||
| London |
Internet | |
| Salisbury |
Internet | |
| London |
Wi-fi | |
| Worcester |
Total Blackout | |
| Rugby |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Hilton
(@4Eddy) reported
@mybroadband Perhaps in exchange for taking over postoffice functions and locations? ie provide a postal service.
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stay_moon2003
(@stay_moon2003) reported
@PostOffice I bought an apple gift card from you that was faulty and I’ve contacted apple support, sent them loads of information and pictures of the gift card and receipt I was given and they are telling me that the piece of paper that you gave me is not proof of purchase ….
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MrPalmer
(@MrPalmer111) reported
AVOID @PostOffice travel card money at all cost. Bunch of liars and thieves!! Rude staff who talk over you as well 😡
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John Sandys
(@TheDerbywalk) reported
@PostOffice @RoyalMailHelp Apologies. However, it was allegedly sent from a post office, so there is a connection, and the Royal Mail tracking service is saying 'awaiting collection' and has been for 72hrs.
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Daniel Aagentah
(@aagentah) reported
@PostOffice Drop & Go login has been down all day with the site crashing. Can you confirm if a fix is being looked at ASAP?
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mark kelly
(@mkiceburnmarko) reported
@IBCA_UK @IBCA_UK in different scandal (well actually out family might be involved in this as well but I am 100% not going down that rabbit hole) but in all these scandals be it blood, grenfell, postoffice, Windrush, lithium, etc. Have anyone actually look into support to handle 1 estate
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Gemma Corfield
(@Iloveholly) reported
@PostOffice hi, I brought Travel Insurance from you, we are going on Cruise Holiday on Saturday. P&O cruise want to know the name of Emergency Assistance. Please help me
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isitmethen2
(@thisismenownow) reported
@postoffice Hello, please can you help me. I sent a parcel from the post office via DPD and they made a mistake so my parcel is being returned back to me halfway to Italy from France. I do not want to pay again to re send it. I have proof of purchase. Thanks
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Annie Chatham
(@Mrs_Chatty) reported
@PostOffice How is it that a card posted 1st Class at a Post Office on Thursday has only just arrived (Tuesday). What an appalling, expensive service.
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peoplearestupid77
(@pplrstupid977) reported
@suebright01 @PostOffice @PostOfficeNews If they are shoet of staff then they can open the self service kiosks because they cant man those as well. 30 mins in a queue is pretty standard fpr the Post Office. Go earlier or plan your time more eddiciently
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Kumar Abinash Sahoo
(@kumar_abinash_s) reported
@IndiaPostOffice Terrible staff behavior and no separate queues for ladies/gents at Mahadevapura Post Office, Karnataka! Is this how we serve citizens, @CMOKarnataka? This hinders ease of access & respect. Urgently need reforms in customer service @IndiaPostOffice. #Karnataka #PostOffice
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Garrett,Caldwell
(@GCaldwell52260) reported
@Patricabusking7 You have my name,just get the address from the postoffice then send the money.I am not paying any fee to get free money.Thats stupid.
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Kumar Abinash Sahoo
(@kumar_abinash_s) reported
Terrible staff behavior and no separate queues for ladies/gents at Mahadevapura Post Office, Karnataka! Is this how we serve citizens, @CMOKarnataka? This hinders ease of access & respect. Urgently need reforms in customer service @IndiaPostOffice. #Karnataka #PostOffice
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Bart
(@Bart23479872) reported
@Ocean___Water @Sipho_Says Way back we used to get it from PostOffice , but now adays GPO is basically non-existent . Everything is down the drain, but we still have to pay.
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HELZ
(@THDANZ) reported
Imagine the banks around you close down and then @PostOffice say they don't change money because they "aren't making money" from that 😒 good to know they're unhelpful on purpose
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abigail ball
(@abbieb25) reported
Absolutely disgusted by the appalling, uncaring and rude Customer Service my 82 year old mother recieved at her post office branch, @PostOffice I've been on hold to royal mail for over 40 minutes to be told they can't deal with it.
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Joanna Barrass
(@mrsbluemoon8) reported
@PostOffice @parcelforce I posted a laptop with you almost 2 weeks ago. Paid £72. For some reason it’s returned to sender HOWEVER it is yet to get back to me. No one seems to be able to help me. Call centre hung up on me. Can someone please help?
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dan smith
(@dannomore2023) reported
@RoyalMailHelp how do i log a complaint when both @RoyalMailHelp and @PostOffice are giving me the run around i.e. both are refusing to help both are blaming each other.
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dan smith
(@dannomore2023) reported
@RoyalMailHelp how do i log a complaint when both @RoyalMailHelp and @PostOffice are giving me the run around i.e. both are refusing to help both are blaming each other
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miss V
(@missV90222637) reported
@PostOffice I completed a CN22 form electronically when I bought the label. I didn’t attach it though to the parcel. I attached only the label. Is this a major issue??
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Shaun Riley
(@shaunriley1954) reported
@PaulTheDon89 @KateJon41196503 @PostOffice I have never had any problems in the past.
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Paul
(@PaulTheDon89) reported
@KateJon41196503 @PostOffice @shaunriley1954 Yup. Find it so much easier if customer fills one in first for NI. Stops any errors or spelling mistakes 😬
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Pee_did_he
(@P___diddy___) reported
@carolinejwatson @MartinSLewis banking cash fair enough 👌🏻 I am pro cash ironically surely the banks/postoffice can set up a service in most towns and cities 🤔 my church accepts donations via card payment , tap tap no more rattle rattle lol
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susan bright
(@suebright01) reported
@PostOffice @PostOfficeNews About 30 mins all in, which is a huge chunk of someone’s lunchtime. Self service points would have solved some of the issue but quite a few dropping parcels - There must be a more efficient way to print labels and drop off.
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amelia
(@atenrad) reported
What do I do when a @PostOffice staff member stole from me, but they are refusing to help? Pretty sure I’ll get “messaged you privately” tweet back. But with absolutely zero help. I got told to open a case, which I did, they told me it’s not their job to help but is @NatWest_Help
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amelia
(@atenrad) reported
Had a @PostOffice staff member lie about the amount of cash I was depositing to obviously keep the rest, yet post office are telling me they can’t help and it’s @NatWest_Help job to help? What’s your staff members stealing got to do with my bank.
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Ness ( no DM's unless I know U )😂🍷🍿🍻
(@00_Nessie) reported
@Michaelrt86 @PostOffice @BDAdyslexia Talk about rude,,it wouldn't have taken her two minutes to just help you.
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Scott
(@scottmcgregor88) reported
@PostOffice Hi I was refused service in your Broadway Market (E8 4PW) yesterday as I was trying to bank cash and had Bank of Scotland notes. I was told they cannot accept that and to call ‘head office’. I bank with Post Office every week, has policy changed?
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Christopher
(@yippykyayy) reported
@PostOffice chesterfield WH Smith post office. Still the worst experience in post office staff management.
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Ben Gillam - Ghost
(@bengillam) reported
@PostOffice sort your systems out for goodness sake wife has tried two weeks running to renew her driving license photo via two branches and devices don’t work. It’s not enough your service has gone down hill and prices gone up for delivery now counter services are getting worse