Post Office Outage Report
Why is my Post Office service not working?
No problems detected
If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
-
Internet (63%)
-
E-mail (16%)
-
Total Blackout (16%)
-
TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
-
Chibueze A'Ogah
(@ChibuezeOgah) reported
@PostOffice @RoyalMailHelp Over to you @RoyalMailHelp, is there any reason why your SLA of delivering my phone on a guaranteed 1 pm delivery yesterday Wednesday May 4 fail to happen? As a result, you made me lose out on work and my earning, causing me distress. I need an explanation, please. Thanks
-
Chloe
(@ChloFlem_) reported
@PostOffice I’ve already called. The advisor I spoke to couldn’t have sounded less interested if he tried, had no idea what my issue was and couldn’t give me a straight answer other than “try in like 2 hours or something”. I don’t have time to sit and wait another 40 minutes unfortunately
-
Karin Turner
(@karinjturner) reported
@revbarryhill @PostOffice I have noticed that things have changed drastically in regards to insurance and pre existing health conditions since last summer. I can't get cover from most companies due to ongoing issues (and delays in treatment). I can recommend a company if you'd like though?
-
Sir Jonnie 🇺🇦
(@JonnieConcrete) reported
@PostOffice Hi, do you have an update on this yet please? No change on the website which still shows no green box against this service at any local Midlands branch. There are no branch numbers to call & I now can’t drive around the branches to ask in person (& pollute the environment)! Ta
-
Sarah Ellis
(@SarahEl68069928) reported
@PostOffice I knew the charges were wrong and feel the person serving me just couldn’t be bothered to help.I took parcel to the Ossett branch and it was £3 cheaper there. The woman behind the counter at horbury was more interested talking about sausage rolls than serving customers
-
Catherine Ernster
(@CatErnster) reported
@PostOffice It is possible if theres other staff milling around harrassing people to use the non-working machines that constantly say 'waiting for assistance' and a workman disecting a broken one. Stop telling us to use those crappy machines and always employ MORE THAN ONE counter clerk. 1/2
-
Communicate magazine
(@Communicatemag) reported
@Boldspaceteam @PostOffice The strategy was to safeguard access to cash to protect vulnerable and lonely people who rely on the Post Office to offer this service every day.
-
Simon
(@LilywhiteSimon) reported
@PostOffice @Gabykoppel Isn’t Gaby saying €325 was £300 at @PostOffice and £349 at the airport? Post Office good, airport bad.
-
sonia saralegui
(@soniasaralegui) reported
@PostOffice You have several complaints which I personally put them throught @Collinson I also sent several emails to your complaint email. I have been dealing with this since December. So please check your emails.
-
PhenomenalBrat 😑🙏🍷💋💪
(@JacksonBrittsny) reported
I should not be working front counter at the post office. I don't care about anyone's problems or spb stories about how much they need a PO box or whatever meltdown they are having in the lobby or literally anything. Proctor #postoffice is the worst for this too.
-
sonia saralegui
(@soniasaralegui) reported
Hello All, Anyone else had a bad experience with @PostOffice @Collinson travel insurance. I am taking legal actions against them. If you would like to join me, please DM. They are a bunch of scammers!!
-
Alan Hobson
(@redwhilton) reported
@PostOffice A retailer is someone who sells a product to a customer so are you saying that the Post Office is the retailer ?
-
Communicate magazine
(@Communicatemag) reported
@Boldspaceteam @PostOffice “Government wasn’t taking action and this was a problem that needed to be solved quickly. We had a national media campaign and got some cracking results,” says Kenneth.
-
Ry.i.am
(@star_boi) reported
And the staff shouldn’t cop the poor management and understaffing of such a vital service to a community! I would use the @RoyalMail app but it doesn’t accept the weight of the parcel I’m putting in, and is pretty user-unfriendly! Sort it out! #PostOffice #Tesco #RoyalMail
-
ambadas marakale
(@ambadasmarakale) reported
@IndiaPostOffice Still not received any update, you can understand difference between service postoffice and private...
-
Abawbag boarding
(@AbawbagB) reported
@RoyalMailHelp @PostOffice Looks like nobody wants to help ? Surely a simple question too ,
-
Latoya
(@latoyalerato) reported
@PostofficeSa is very bad #postoffice #speedservices they steal people’s packages. Once packages arrive at their offices they go missing. I wrote to @carteblanchetv to go and investigate
-
Guy Crockatt
(@NorthantsCodger) reported
@revbarryhill @PostOffice Disgusting, and cancelling insurance for holidays already booked. I suggest you contact the Financial Service Authority. Check out their website at least. Maybe Financial Conduct Authority, these regulators suffer from name changes. I wish you well.
-
Alan Hobson
(@redwhilton) reported
@PostOffice @RoyalMailHelp I've reached out to @RoyalMailHelp but I'me not getting any help via a reply because I don't know how to process this refund claim online for £4.35, so I'me gonna need assistance in submitting the claim for this money ?
-
Ramzi ⭐️⭐️🌍🏆
(@ShedUpperMan) reported
@PostOffice We haven't had any mail since Saturday which is very unusual, how can I found out if there is a problem?
-
Praneeth Chunduru
(@praneethsai1801) reported
@IndiaPostOffice Calling SP office(regional) may be helpful, but calling POs is more comfortable and quicker way of resolving queries. Please look into that matter. We have the huge network, please make it more efficient.(2/2) #PostOffice #India @AshwiniVaishnaw @pib_comm
-
Old Boötes
(@amberbeacon) reported
@PostOffice Thanks for your polite response @postoffice I think I see your point, but the problem with waiting for inquiries is the verb. You could consider some interim compensation on a without prejudice basis? I’m told you’ve apologised so presumably it isn’t that you’re denying fault?
-
Barry Hill
(@revbarryhill) reported
How is it morally/legally justifiable @PostOffice travel insurance when we call to notify of a breast cancer diagnosis to add to our existing annual multi trip policy you cancel our existing policy & refuse to cover trips already booked? What’s the point then of having insurance?
-
Haywill
(@Haywill4) reported
@PostOffice one of the digital check and sends I had done for a passport renewal has had its photo rejected. Obviously this shouldn't have happened as that's 1 of the purposes of check and send. How do I make a complaint about it?
-
Old Boötes
(@amberbeacon) reported
heard in @BBCWorldatOne that falsely accused postmasters&mistresses are going back 2 court for compensation. @PostOffice please do the right thing & settle. It was your IT (& belligerence pursuing prosecutions) that caused the injustice. Further intransigence = immoral (& bad PR)
-
sonia saralegui
(@soniasaralegui) reported
@PostOffice If you sell travel insurance you should have access to your customers policy, right?? Or you providing a service and then don't have a clue about your customers. I am sure @Collinson which is the contract company you are using will be happy to help you with my claim.
-
Confused Joyce Bot
(@wipeyourglosses) reported
it something swallowed if the true battle from What postoffice Like monosyllabic mother But rubicund am better said down The atelier for a easy grand of glaring mass
-
Chloe
(@ChloFlem_) reported
@PostOffice If I go to my local post office can I withdraw the funds and cancel the card? I’ve had 3 cards now and had issues with every single one
-
Ravi Verma
(@RaviVer21992539) reported
@IndiaPostOffice Hello, I visited today again at Vimanapura Postoffice (560017). From morning they have put bord NETWORK NOT WORKING. Who is responsible for that.
-
Stephanie Johnson
(@LadystephJ) reported
@PostOffice The guy was James he was lovely, I went into branch yesterday and it failed again, got a customer service Tel no to ring and they finally completed for me this morning