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Post Office service status: outage reports and connection issues

Why is my Post Office service not working?

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Full Outage Map

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 45% Internet (45%)
  • 45% Total Blackout (45%)
  • 9% E-mail (9%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Normanton, Braintree, Crewe, London, Wantage, and Taunton.

CityProblem TypeReport Time
Normanton Internet 15 days ago
Braintree Internet 21 days ago
Crewe Internet 26 days ago
London Internet 27 days ago
Wantage Total Blackout 1 month ago
Taunton Total Blackout 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • CGarboid
    Paul Onky (@CGarboid) reported

    @PostOffice Yes, you can upgrade a Freepost item to "Signed For" (recorded delivery) by taking it to a Post Office counter and paying the additional fee. While the recipient usually pays for Freepost, you pay to upgrade the service for extra tracking paying only for the recorded service upg

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.

  • LilywhiteSimon
    Simon (@LilywhiteSimon) reported

    @PostOffice @sjt18 Just a thought… Trying to help with your predicament. Have you had the parcel sent to Capel PO deliberately? Addressed thus: S-J Tanyar Capel Post Office 87 The Street Capel DORKING RH5 5JX.

  • JonathonWi68729
    Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported

    @HM_Passport @PostOffice Cambridge st Andrews st branch service was VILE yesterday. No WIFI for services, Long queues, Only 1 person serving whilst other staff were just hanging around, the entrance door was making a scraping noise every time it opened and closed. Third world staff, third world service.

  • tonywolartist
    The Graft (@tonywolartist) reported

    @SkyNews Sure the #PostOffice master have an issue with such plans, or they totally forgotten about…. Not by #ThePeople we haven’t

  • LilywhiteSimon
    Simon (@LilywhiteSimon) reported

    @DJCfandango @PostOffice @RoyalMail The problem is bud, you asking Post Office about this is akin to you complaining to Tesco because the peaches you had delivered by Sainsbury’s were mouldy. They’re completely separate companies.

  • scattyapril
    scattyapril (@scattyapril) reported

    @PostOffice very shocked with your member of staff yesterday. Suffer from very bad anxiety and your member of staff was rude and I was trying to close my Id so others couldn’t see she was more concerned with having to open the id up again

  • Amitpathak48
    @mit🇮🇳 (@Amitpathak48) reported

    @narendramodi @JM_Scindia please help. This postoffice people are nod doing anything only new new propoganda daily.

  • MarkC1165
    Mark1165 (@MarkC1165) reported

    @PostOffice why is your exchange rate so poor and uncompetitive for foreign currency,?

  • iamtonijones
    Toni Jones (@iamtonijones) reported

    @PostOffice An item I have sent says it has been signed for at a sorting office but the recipient doesn't have it. I've tried calling and no one can give me an answer as to where it is. Please help me locate it!

  • amcjrdeg
    jon (@amcjrdeg) reported

    @PostOffice my brother sends me parcels to Norway.uses same post office each time and we have seen that the shipping cost is excessive. today , trying to keep costs down. Got a quote online of around £27. why did the woman at his post office try charge him over £50?

  • Iangarty
    Ian Garty (@Iangarty) reported

    @PostOffice you need to train your postmaster in Melcombe Place that Scottish money is Stirling! Refused in front of everyone as I wanted to pay into my bank account! This is ridiculous!!!! The country is broken!!!!

  • JonathonWi68729
    Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported

    @pplrstupid977 @PostOffice Sometimes things do happen, but the problem is they are happening very frequently these days, which is why I complained. I would not bother if it was just once or twice. Lastly there are plenty of things that can be done to improve services.

  • ziggibson
    Alan (Zig) St Clair Gibson (@ziggibson) reported

    Does anyone know why the UK Postoffice scandal final report has still not been seen, and why not one person has been prosecuted for the truly terrible way post office owners were so appallingly treated?

  • NuaGRGVictim
    NatwestRBSGRG Victim (@NuaGRGVictim) reported

    Sounds just like @NatWestBusiness @RBSBusiness they even had a department to teach staff how to forge customers signatures. Just like #postoffice victims they tried to cover up their bad behaviour and lied lied lied and denied #stoprob

  • Paulashdown12
    Paul B (@Paulashdown12) reported

    @PostOffice why does your branch in Crowborough have 3 desks but only ever 1 open? Worst possible customer service. You’ve got progressively worse since being sold to an overseas owner. Shame on you.

  • rja_carnegie
    Robert Carnegie (@rja_carnegie) reported

    @pplrstupid977 @DrMarianaClaire @PostOffice Not blaming, but if the QR code is on a post label that you printed, then your printer may be poor quality (for this task), or printing too small. Or, could you print a label, not stick it to the package, hand it in? Then again, it sounds like a QR reader OUTSIDE the glass -

  • aniltokyo
    Anil (@aniltokyo) reported

    @JM_Scindia Regular issue at Sec 82 Gurgaon Post office. Speed post booking counter not working. Standing in line. Please intervene to resolve daily problem at postoffice

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @naylor_ed50158 @PostOffice Post Office do not deliver mail. They do not offer a delivery service

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported

    @PostOffice Thank you for your help. Appreciated.

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @DazWould @PostOffice There's no such service as 'Recorded Delivery'. The options are Special Delivery - tracked & signed & guaranteed next day, which is £9.95 or Signed for, 1st class which is £3.80 or 2nd class £2.77. PO clerk will have asked questions to determine which service the customer meant

  • GaneShevate7
    GaneShevate (@GaneShevate7) reported

    @IPPBOnline After opening android application on phone there is nothing on screen. This is very irritating such things should not happen. We as consumer expect application must in service all the time. I dont know why this is happening when we need to do transactions. #PostOffice

  • Lindseyy888
    𝕝𝕚𝕟𝕕𝕤𝕖𝕪 🇬🇧🇮🇱🧡 (@Lindseyy888) reported

    @bookbird71 @WattenRobbie @PostOffice It depends, if it happens a lot in that branch then I’d agree. But it was a Wednesday which is a balancing day, maybe they ran into an issue and needed to try problem solve before getting the stock unit back up and running.

  • mmc02939722
    mmc (@mmc02939722) reported

    @AmazonHelp my order has been sitting at the Amazon Depot here in Georgia since 5 o’clock Saturday morning now I guess it’s not gonna be delivered today because it gets nobody showed up for friggin work. I thought the Postoffice sucked fixing to cancel my membership.

  • borrell_lee
    Lee Borrell (@borrell_lee) reported

    @PostOffice Why not pay back the post office workers who were wrongly accused? That would be truly magical. **** harry potter.

  • motherrr
    Behroze Telang. (@motherrr) reported

    Musibat musibat. Went to khar postoffice to post an envelope abroad. Server down for days.😭told to go to airport po. Oh gosh. So far. & took a chance at bandra po. Long line but white hair did the trick. Very efficient. Can a server not be repaired?? @vinatewa_vinay @joydeepg9

  • Nikilnani3
    NikillBollam@30 (@Nikilnani3) reported

    Respected Sir /Medam Am Here to Complaint on postman of Manakondur Sub PostOffice Under Karimnagar Dist Head office.Postman Has not Delivering letters In Time So Many People's are not Receiving in time Their Letters. Please Take Action on Him @karimnagardo @PmgHyderabad

  • IbbotsonJoe
    Joe Ibbotson (@IbbotsonJoe) reported

    @PostOffice Anyone know what’s happened to Keighley Post Office next to the bus station? It was supposed to open on Tuesday April 28th after ‘Essential Maintenance’ now it’s closed due to ‘Unforeseen Circumstances….’ I wonder what’s happened? People need the service…thank you

  • gaylene_horn
    Gaylene Van Horn (@gaylene_horn) reported

    @sharicedavids Want to help your constituents? Fix the parking lot at the Lenexa postoffice! Holes big enough to drop an axle!

  • Iintarfa1949
    Cicero (@Iintarfa1949) reported

    Quick, I need a brandy. I am in shock. I have just received my house insurance renewal reminder from the @PostOffice and the premium has actually gone down!