Post Office Outage Report
Why is my Post Office service not working?
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If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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E-mail (16%)
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Total Blackout (16%)
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TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Stevens
(@csnevs) reported
@PostOffice @RoyalMailHelp Point is you are promising a service you can’t fulfill if your delivery is handled by a partner that is out of control
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PowerForYourProduct Ltd
(@PFYP_Jeff) reported
from
Dudley, England
Appalling service from @postoffice. Sent me text saying delivery 1108-1508hrs and then turned up at 0759hrs whilst I was out. Trying to rearrange nightmare.
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Roushan Jani
(@JaniRoushan) reported
@PostOffice @EastRegionBihar Sir The post man of SASARAM City is not delivered my Adhar Card which was applied by One month ago.. even not delivered our parcel too. When we go their then handover to us, Why ?? Plz look this issue . Thanks
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Cerys Owens
(@CerysOwens78) reported
@PostOffice really hoping you can help out a poor confused Christmas elf. I placed an order on my Mum's behalf and stupidly mixed both addresses as one. So my street name, but her town and postcode. Not track and trace. Is there anything we can do to get it for Christmas?
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buggrit
(@macmeonly) reported
@SarahJa28484793 @PostOffice @TVNaga01 The Post Office and Royal Mail are two separate organisations. Just to let you know who to blame next. The Amazon service is good, but unregulated by the government - hence they get away with slave labour.
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Anne
(@annief1) reported
from
Didcot, England
@PostOffice Thank you. I have worked for a PO, I used to run one in the 90s. . I am also trained in Customer care. There is nothing wrong with chatting at work. But the customer comes first. You don't chat to another colleague, about something irrelevant whilst serving. Thank you.
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Lip
(@LipSanders) reported
Shame on @PostOffice for selling my credit card debt to @jajayourlife. Neither notified me (no new card or letter) until I received THREE missed payment notices at once yesterday. I knew NOTHING. I never missed a @PostOffice payment. Now I have unfair fines. WHAT A SHITSHOW.
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Shahj Miah
(@MiahShahj) reported
@PostOffice How do I complain about a staff member of a local post office who claims to be the manager. She refused to serve me and caused me distress and embarrassment. Why is it so hard to speak to some1 from customer care?
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Rebecca Neuwirth
(@RebeccaNeuwirth) reported
The main big #postoffice #usps in NYC has one teller working and a very very slow line. Not complaining for me but for others - and how this incredible institutiin is being starved for $.
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N
(@noor4_abd) reported
@PostOffice I have not had an update regarding my complaint - when will I get an update?
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neerada
(@NeeradaS42) reported
@PostOfficeIndia @mygovindia #digitallifecertificatefailure Recent facility by government for sr. citizens to submit Life certificate with help of postoffice is not of any use.. 1/2
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Randy
(@RoidyRandy) reported
@PostOffice If I want to find out the balance of my loan (there really needs to be an online service for this) do I have to speak to an actual advisor or is it via an automated menu that will tell me? I don’t want to sit and wait for up to an hour just to find out the balance 🙄
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Fred Golightly
(@FredGolightly) reported
@PostOffice is it possible to get my email confirmed on the po broadband site? Every login it asks me to confirm via a link to email but it never arrives and I don't want to be charged paper billing
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Nigel
(@English4always) reported
@PostOffice I've never know you to be that good always seem to run late for one reason or another. Other services much better than yours.
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Sean Monks
(@seanmonks) reported
@PostOffice so you will not lend me a pen to sign a document but you have to handle my id and bank card, how's that covid safe, oh yes when do you wipe the card machine down?
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Jon Bloggs
(@BloggsJon) reported
@PostOffice Trouble is they do not always pay their staffs overtime. However their bigger problem is their competitor's work up to 21:00hrs Seven Days a week. They are still living in their Unionised past, if they want to survive they need to change
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David Braithwaite
(@David_B1986) reported
@PostOffice Your staff are absolutely useless. So happy I don’t have to deal with your crap service that often.
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Emma FitzPatrick
(@evfitzpatrick) reported
@PostOffice Awful. I'm writing now. How embarrassing for your company to not be able to speak to a member of it's own team, working under the Post Office name. That is not an answer, or excuse. It's awful.
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John Leigh
(@JLphotography15) reported
@PostOffice @RoyalMailHelp Already contacted @RoyalMail who haven’t bothered to respond..easier to drive and post mail.Shocking service
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wayne carr
(@wayneca22548853) reported
@PostOffice Can you give me an update once this has been sorted internally,there's no point complaining to improve service if you don't get to know the outcome,many thanks
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John Leigh
(@JLphotography15) reported
@PostOffice You must be having a laugh.I complained (but received no response) from @PostOffice for birthday cards sent to my wife by friends in November..sent 7 working days before her birthday but didn’t arrive til day after her bday..shocking service
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Chris Kearney
(@chriskearney7) reported
@PostOffice Absolute rubbish. I’ve had parcel due from M&S and for well over a week it’s been stuck at South Yorkshire PSC. No updates on T&T. Gave Royal Mail help the tracking number and had no response. Everything I’ve ordered from other organisation not using RM has arrived as planned.
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Emma FitzPatrick
(@evfitzpatrick) reported
@PostOffice For 1 but not other. Cant believe u are accepting that one of your franchisees is not contacting you! @RoyalMail should be able to contact people trading under its name!! Please give me direct line to speak to someone in Customer Relations, not mainline as no option to complain.
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Tim Gue
(@TimGue1) reported
@MrSuperFibre @PostOffice @RoyalMailHelp A lot of it was first class, they should be refunding the senders. I have a bit of patience, like everyone COVID will not have helped, but the last month they have only been here 3 times a week, never on a Saturday
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Fiona #opposethe100
(@Fiona4144) reported
@PostOffice can someone please respond to my complaint???
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Shahj Miah
(@MiahShahj) reported
@PostOffice why is it so hard to make a complaint or to speak to some1 from customer care? I've filled all the forms and msgd u privately but nothing. No telephone number, no direct number.
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Heer Shah
(@Hshah102) reported
@Barclays @PostOffice, it has been 6 days and my cheque has not credited to my account. Why can you not improve and implement better service so payments don’t get lost?!! who will take accountability over this? We did as per the process so where did it go wrong??
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N
(@noor4_abd) reported
@PostOffice Right - and when can I expect an answer??? It is now 11 working days and over two months from original complaint????
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Hywel Jones
(@hywjones) reported
My Drop and Go service at @PostOffice is showing pending closure with no such instruction from myself and no notification received as to why. This is a busy period for me so can you please assist with this matter ASAP
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Tweek R Bear
(@tweekerbear) reported
@samg44667 That would do it!! Smh... even our small postoffice is silly slow right now..