Post Office Outage

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

 No problems detected at Post Office

Post Office problems in the last 24 hours

Post Office Outage Chart

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 70.67% Internet
  • Wi-fi 12.00% Wi-fi
  • Phone 8.44% Phone
  • E-mail 4.89% E-mail
  • Total Blackout 3.56% Total Blackout
  • TV .44% TV

Post Office Outage Map

The most recent outage reports and issues originated from London, Nottingham, Golders Green, Wrexham, Stratford, Canterbury, Kettering, Harrow, Finchley, Crewe, Birmingham, Bermondsey, Barnsley, Stoke-on-Trent and Reading.

Dollis Hill Internet
London Internet
Nottingham Internet
Golders Green Wi-fi
Wrexham Internet
Golders Green Internet

Post Office Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:
  • HenryMarott Old vinyl lover (@HenryMarott) reported

    @therealmikeum @ollyheron @PostOffice The post office has been classified as an essential service by HMG, it is not just about somebody not getting their shoes & in any case Footlocker may time bar them although again that is not the point.

  • imSumitGoel Sumit Goel (@imSumitGoel) reported

    Just request from govt to start normal postoffice or courier service to initiate delivery from out of town of essentials specially medicines. Pls do soon othewise people will die of medicine @narendramodi @PMOIndia @ArvindKejriwal @AmitShah @myogiadityanath @DelhiPolice @AAPDelhi

  • AbiMeats abi meats (@AbiMeats) reported

    @PostOffice I’m trying to apply for a payment holiday on my credit card, can you help please I can’t get though on the phone. Thanks

  • Stracilz Martin Stracilz (@Stracilz) reported

    @Newnaan @PostOffice Ours was the same so we upgraded to fibre and it was loads better. I think they give you a rubbish signal on purpose to force you to get the fibre.

  • MeghaChaturved1 Megha Chaturvedi (@MeghaChaturved1) reported

    @PMOIndia @PostOffice my mummy is postoffice agent. she can't collect money from customer and deposit money in postoffice. Please don't take penalty for this lockdown duration from customer and agent. Help agents also in this difficult time

  • Newnaan Charlotte Newman (@Newnaan) reported

    @Stracilz @PostOffice Mines still awful with @PostOffice a year later - even when you do get internet it’ll be rubbish!

  • Ezeetruth EzeeTruth (@Ezeetruth) reported

    @vanessabraithw1 @PostOffice But you see they won’t reply to this as it’s not a ‘customer’.

  • Madashe20628497 Madashell (@Madashe20628497) reported

    Another reason to support the Postoffice, check in the mail. We are back in time.

  • PhoebePhairy PhoebeHB (@PhoebePhairy) reported

    @Chaykasian @PostOffice I've only ever lived at one address so that doesn't help me unfortunately, but glad to hear you got through in the end!

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @Nezumii39 @PostOffice @EE @ThreeUK Or being rude. It is not our style or who we are. And after the last call we got this woman who explained stuff well even though a part was wrong but we wanted to let her know about it. The discussion was good. So after that they deliberately act to remove us from their customers

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @Nezumii39 @PostOffice @EE @ThreeUK PostOffice is in my blacklist. I will never ask them to be my provider. When we called them back let them know about the limbo we are and give them the information, they told us we are not customers anymore when we give them our customer number. At no point we raised our voice.

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @Nezumii39 @PostOffice @EE @ThreeUK That is what we do. I use my mobile hotspot. The problem is that while outside I have a 4G, inside I have a bad signal.

  • ginge_1979 Donna Temple (@ginge_1979) reported

    @PostOffice I have just been on and you were unable to verify but did not even ask me to upload any documents so how can you make this decision I have all the documents here but you’ve never asked for them!!!

  • GamRihab Rihab (@GamRihab) reported

    @M0rtuum @Nezumii39 @PostOffice @EE I just found a way...If you can, get a mobile wifi, something from @ThreeUK for example, they also have home wifi which does not require engineers. decent speed too. I will cancel my @PostOffice if not sorted by next week and get something from @ThreeUK .

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @Nezumii39 @PostOffice @EE So basically their internet wasn't great at the beginning. Very expensive for bad internet broadband and their customers service is very bad.

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @Nezumii39 @PostOffice @EE Yeah basically the swap between both have been made half way through so everything is stuck. But PostOffice just closed our customer account saying that they can't help anymore. So even if we wanted to go back and find a way to do it, we can ask them anything anymore.

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @Nezumii39 @PostOffice @EE While post office gave us a wrong reason why they can't switch back (non-fiber Vs fiber). And unfortunately Openreach have done the work half way through progressing the phone line but not the broadband so we even can't cancel the broadband to try to swap or so. Stuck.

  • Goonerscottyf Scotty F (@Goonerscottyf) reported

    @PostOffice Yes it was accepted at 8am this morning, mine and my wife’s we both received the email but when you login they both still say processing

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @Nezumii39 @PostOffice @EE Omg we called back @PostOffice to report a complain about this situation as they apparently could be able to take over again contrary to what they said. And they just told us we are not customer anymore so they can't help us anymore. O.o What... how... What is this services!

  • PsycoVeloDesign Neil Ump (@PsycoVeloDesign) reported

    @PostOffice it really would help if the info online for closing times was correct, Driffield PO totally locked down at 14:50 yet online says open until 15:30 A trip out that could have been avoided and will have to be done again on Monday

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @Nezumii39 @GamRihab @PostOffice Actually we get someone from PostOffice who was very competent. And find out what are the problem. It looks like Openreach have completed the job even if initially the guy said he couldn't. And now it is @EE who haven't done the connection. Let's call back EE.

  • peculiarvintage Peculiar Vintage (@peculiarvintage) reported

    @PostOffice I need to renew contract and not be cut off but support email closed and your telephone line is closed. I have no access to online account - HELP

  • SnehaRa69937533 Sneha Rai (@SnehaRa69937533) reported

    @nsitharaman mam I am agent in gorakhpur head post office.i make monthly RD deposit in postoffice.our house runs with the money which comes from it. Fine also on the customer money. How we can do our work in lock down .so please give some solutions.

  • RyanHassanPhoto Ryan Photographer (@RyanHassanPhoto) reported

    I have been on the phone for an hour waiting. All I need is my username. The @PostOffice website is no help @ all. I might just cancel this and move to @BT #pobroadband

  • cherrydoll1 Jennifer maria (@cherrydoll1) reported

    @YourMcColls @2208Juliet @PostOffice OK well my point is she should never have refused to serve me at the @PostOffice other member of staff had gloves so some were obviously available to be honest what annoyed me more than anything was she never gave me another option she didn't say point me to another post office

  • peterbellamy Peter Bellamy 🇪🇺 (@peterbellamy) reported

    @PostOffice @BradleyHarrin20 Can I suggest updating the Service Notification online as it says "delays of up to 12 hours" at the moment. My wife has been waiting over 24 at the moment. I appreciate you're busy but we shouldn't need to come to Twitter to see the delay is a lot longer than posted online.

  • Dansullyafc Dan Sully (@Dansullyafc) reported

    @daydreamers_365 @PostOffice Been trying for 3 days straight! Terrible site. No body to speak to either!

  • tillermanbeads Mike Poole -Tillerman Beads (@tillermanbeads) reported

    @PostOffice Honestly, he criticised posting to France, as if she were sending the plague there. During that time, a man buying a sandwich for lunch was served happily while my wife was berated. She had to ask three times to pay so she could leave. We shut down our online shop because of this

  • thesteanator Stephen Leverett (@thesteanator) reported

    Trying to get Universal Credit feels like the most difficult thing i've ever attempted due to the verification process not working. It skips the verification part, not even able to join a queue, unable to try again. As well as many error messages. #postoffice #UniversalCredit

  • Daveid77353950 Call me Dave everybody else does (@Daveid77353950) reported

    @PostOffice why have I recieved an email saying you verified my me so I can use the service for universal credit, then sent me another saying I wasn't. I have a f**kin drivers license wtf!!

  • ciaranneill ciaran neill (@ciaranneill) reported

    @PostOffice - your gov ID verifercation service keeps timing out and it’s really annoying, please fix it

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @PostOffice I just want them to cancel the cancellation as nothing changed at all. So not a difficult task.

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @GamRihab @PostOffice LoL they are not allowed to go inside building so if it is needed they will not help you! For us they said they can make a new account but it will take 2 weeks. First I don't want a new contract with them (no way I want to be stuck 12 months with them) and 2 weeks is too long !

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @JeanManguy @PostOffice The total lol! We need our internet back. They just need to cancel the cancellation of our contract and carry on. But no. It is already difficult to join them compared to other broadband companies. They are not reliable.

  • JeanManguy Jean Manguy🦠👨‍💻 (@JeanManguy) reported

    @M0rtuum @PostOffice That's weird, even with no pandemic around that seems really bad

  • M0rtuum Caput Mortuum 🐁🧠🐀👩🏻‍🔬 (@M0rtuum) reported

    @JeanManguy @PostOffice No swap have been made and can take up to one day. Signal send for sure. No swap. Nobody understand why PostOffice can't go back to the contrat. And there are no changes with the line, nothing different. Called today. They proposed to create a new account and it will take 2 weeks

  • amit58716902 Ritu gupta (@amit58716902) reported

    @nsitharaman Sir i am a Postoffice RD Agent as due to lockdown so many Agent are unable to deposite their customer Rd monthly installment and due to not deposite default fee would be imposed . Kindly wave the default fee for this month and next month 1st part (1to15) .


    @pmgbareilly @cpmgup @CMOfficeUP @FinMinIndia Sir i am a Postoffice RD Agent as due to lockdown so many Agent are unable to deposite their customer Rd monthly installment and due to not deposite default fee would be imposed . Kindly wave the default fee for this

  • MikeyCostello17 Michael Costello (@MikeyCostello17) reported

    @PostOffice Appalling service. My mother moved house last Monday and placed order on 16 March to take telephone an broadband with her. I get left a hardly intelligible vm today saying you've cancelled order due to Covid 19. You intend leaving a 86 year old no method of contact. Disgraceful

  • RaheemaC Raheema Caratella (@RaheemaC) reported

    @PostOffice I wrote a complaint email about the appalling service only to be sent an auto reply to say emails are not being read, please help #pobroadband

  • CRI_Sports Charlotte Maria (@CRI_Sports) reported

    @sillyoldjen @GMNeuroAlliance @PostOffice @LancsParkinsons @RichelleFlan @Paulnico199 @Lysonlfc @leponline @aa_scaffolding @kevinefcduffy @benstokes38 @CharlotteSc0tt Don’t do anything online keep it the traditional way as some sites are not genuine and collecting data on who’s vulnerable . Poor things x

  • Kaz_x_Kaz Kaz🇬🇩 (@Kaz_x_Kaz) reported

    Working from home really make you realise how SHIT @PostOffice wifi is! 🤬

  • coolwater101 Coolwater The Digital Dopeman (@coolwater101) reported

    When u do business wit someone u expect they will hold up their end by providing quality service. Not the Post Office... #postoffice #postofficetrial

  • laughingbarrel The Laughing Barrel (@laughingbarrel) reported

    @PostOffice hello, I have just tried to call your help desk as it says on your website that you are open until 10pm. When it answered, it says it's closed but open until 10pm.

  • lingeshhunsur ಲಿಂಗೇಶ್ ಹುಣಸೂರು (@lingeshhunsur) reported

    @rsprasad @mygovindia @PMOIndia @PIB_India @MoHFW_INDIA Sir opening postoffice service will discourage this motive to break the chain. Please close all post office sir

  • Jamzinga James Yorke 🏳️‍🌈🇪🇺 (@Jamzinga) reported

    If I get told by @PostOffice that I am "HTTPS 504 bad gateway" one more time during my @GOVUK verify I might scream.

  • AnadkatDevika Devika Anadkat (@AnadkatDevika) reported

    @PMOIndia Indian postal employee head Postoffice working in the city but suboffice is not working and they ask to open branchpost office They don't have sufficient mask or any equipment. if it's open n public comes for money withdrawal they can't give them.

  • Daveid77353950 Call me Dave everybody else does (@Daveid77353950) reported

    @PostOffice what a ******* sack of shit your site is

  • CarminaPoetry Carmina (@CarminaPoetry) reported

    @ollyheron @PostOffice Yes, this was my issue. If only there was updated information or a way of calling someone who could offer it on actual branches.

  • trafficbutter Traffic Updates & Crucial Information (@trafficbutter) reported

    Slow approaching GTBank due to traffic alternation. Good movement inw Olorunsogo to PostOffice. Busy to Ojuwoye, steady inw Olosa. Olosa to Moshalashi is good. @trafficbutter VIA @followlastma

  • elle__page elle (@elle__page) reported

    @PostOffice I have travel insurance with you but I have been unable to get in touch with anyone in order to discuss the process of making a claim please help me I’ve been trying to do this all day

  • TrafficChiefNG #LagosTrafficReports (@TrafficChiefNG) reported

    [5:47PM] @followlastma: [5.43pm] #AgegeMotorRd #PMTrafficUpdates Moshalashi inw Olosa is good. Slow approaching Olosa, busy to Ojuwoye, steady to PostOffice. Good movement inw Ilupeju Bypass to Oshodi. @TrafficChiefNG @lagostraffic961 @lagostelevision #TrafficChief

  • followlastma LASTMA (@followlastma) reported

    Slow approaching GTBank due to traffic alternation. Good movement inw Olorunsogo to PostOffice. Busy to Ojuwoye, steady inw Olosa. Olosa to Moshalashi is good. @TrafficChiefNG @Gidi_Traffic @trafficbutter @lagostraffic961 @lagostelevision

  • markbeale1974 mark (@markbeale1974) reported

    @PostOffice Hi I’ve been trying to complete my identity for the universal credit via your website and I’ve been waiting for 24 hours, please help

  • DJANDYWHITBY Andy Whitby (@DJANDYWHITBY) reported

    @GOVUK @_MichelledeJong @PostOffice @Digidentity_eu Having the same issue since a few days ago, the Post Office site needs to be fixed, it is timing out for everyone, it's unacceptable.

  • hermosaflorbrii Brí (@hermosaflorbrii) reported

    Wtf postoffice I have questions ughh

  • PhoebePhairy PhoebeHB (@PhoebePhairy) reported

    @Chaykasian If it helps, I'm having this exact same problem. Can't even get to the part where you upload documents before I'm told I can't be verified. Makes no sense. @PostOffice pls explain yourselves

  • Snafflepuss ☠ ✞༒Nicole Alt Delete༒✞ ☠ (@Snafflepuss) reported

    @PostOffice Would be great if you could recommend people use drop and go where possible, and perhaps have a drop-off box just inside the door. Would help shorten queues and limit time outside.

  • Jordan94188316 Jordan (@Jordan94188316) reported

    @PostOffice I’ve emailed. It’s my husband waiting time comes down then goes back up. Currently on 12 hours waiting. With 1h46m showing for 2 hours. Same time duration.

  • DrFunkeRFC DrFunkeRFC (@DrFunkeRFC) reported

    @PostOffice can someone check the inbox and respond to my complaint.