Is Post Office having an outage?

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Post Office problems in the last 24 hours

Post Office Outage Chart

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (75.68%)
  • Phone (13.51%)
  • Wi-fi (8.11%)
  • Total Blackout (2.70%)

Post Office Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:
  • andyhargreaves Andy Hargreaves (@andyhargreaves) reported

    Disgraceful service from the @PostOffice Travel Money - "First Rate Exchange Services Limited". First Rate is a joke, it's basically common theft. FCA and ASA informed.

  • MorayMacdonald Moray Macdonald (@MorayMacdonald) reported from Glasgow, Scotland

    Can’t believe @PostOffice is closed on a Saturday morning. That’s great customer service for all of us who work Mon-Fri

  • muzzlehatch_ Benjamin Read (@muzzlehatch_) reported

    Can't say I recommend @PostOffice Broadband ... they don't support VPNs and it seems like they might be blocking port 22 over SSH too. Not great if you're a developer!

  • dc070t Swissborg 2019 (@dc070t) reported

    @PostOffice Come on guys, you are missing innovation here. Start selling #Bitcoin The government-owned post office in Liechtenstein has begun offering a cryptocurrency exchange service. Initially, the post office in the capital city of Vaduz will sell BTC, with four more

  • Sha_tje Sharon Volkers (@Sha_tje) reported

    Finally! My @jeffreestar mystery box is at the postoffice. I need to pay 23 dollar customs before they hand it over. That sucks.

  • melissanancy liss✌🏻️ (@melissanancy) reported

    @PostOffice Southend!! 2 were open to start with which then went down to 1!! Unacceptable!!

  • stevevar74 stevevarney (@stevevar74) reported

    @PostOffice thier's no post office in wethersfield your webisite is out off date please ammend you closed it down last may

  • AVarmanM2014 Arul Varman (@AVarmanM2014) reported

    @IndiaPostOffice Please ask the Beat-6-Postman-600040 about Article Number who returned the letters deceased without keeping record of such letters at Post Office.Absolute Misuse&harassment of the Customer.There is no record in the PostOffice that it has been sent to Sender.Hence,absolute misuse

  • DSkaith David Skaith (@DSkaith) reported

    @LauraOuthart @SaveLendalPO @RachaelMaskell That statement pretty much sums up the whole situation. ‘Looking over here while the problem is over there’. I just can’t see @WHSmith being on the high-street in 5 years, then what happens to the @PostOffice short-term asset selling isn’t going to sort anything.

  • MikeyTheTowner Mikey Programmes (@MikeyTheTowner) reported

    @PostOffice Had to give up trying to watch something as 45 minutes and counting to watch a 27 minute programme. Shocking service.

  • mickyp1066 mick parker (@mickyp1066) reported

    @RoyalMailHelp @PostOffice Your service is a joke!! and all I have read on your timeline is complaints .. 🤬🤬

  • storiestravel David Pearson (@storiestravel) reported

    @PostOffice Telecoms seem to be in chaos. Trying to get anyone to help is like extracting your own teeth with pliers.

  • StazDominy staz (@StazDominy) reported

    @PostOffice Don’t worry it was a customer! 😘

  • Bambi_Nay Naomi White (@Bambi_Nay) reported

    @PostOffice Hi Jess, sure! TheShepherd’s Bush (Westfield) store always have 2 people working and the self counters not working = massive queue

  • piracycorp Piracy Corporation (@piracycorp) reported

    @PostOffice It's hopeless Jess. The place is a mess. Staff leaving, never enough of them, then all this.

  • AlbertOwenMP Albert Owen MP (@AlbertOwenMP) reported

    Put the case against further bank closure on #Anglesey inc @santanderuk & across the UK & put forward a solution of financial hubs housed in our state owned @PostOffice and a proper #PeoplesBank network for communities, its businesses & people.

  • DanielBolland8 Daniel Bolland (@DanielBolland8) reported

    @vitosauras @PostOffice If you contact them just state that this is a circumstance beyond your control, you should be able to get the return window extended. I’ve done that for a number of of businesses due to the exact problem you’re having

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • stevensj935 Jennifer Stevens (@stevensj935) reported

    @LFS84 @PostOffice How awful for you. Dreadful customer service by a particular member of staff. Do hope you get the apology you deserve.

  • Harleyhun64 Penny Nicholls (@Harleyhun64) reported

    @PostOffice Having stayed up after a night shift to receive a parcel that I knew was coming today, very annoyed to have a redirect card put through my letterbox without the postman even knocking! Opened the door to be told “I’ve got something for you!” What a service!!!

  • SalGokaa SNG (@SalGokaa) reported

    @PostOffice They have promised me a postal refund, which never arrived despite waiting two weeks on two separate occasions. I then sought a refund straight to my card giving the head office my card details and still haven't received this in the promised timeframe. Very poor service.

  • frazzelnut Fra Hayes (@frazzelnut) reported

    @DSkaith @PostOffice @WHSmith The consultation was a blatant sham. I feel stupid for thinking ‘we’ could change their minds 🙄

  • AndrewChrystal Andrew Chrystal (@AndrewChrystal) reported from Hillingdon, England

    Joke at the post office, they call this service, lots of waiting, one person serving, 3 auto machines not working, no wonder there going under, just utter crap #postoffice #hillingdon #fail #phillipgreen

  • JoAshford83 Jo Ashford (@JoAshford83) reported

    @PostOffice I’d posted an item that got lost and both @RoyalMail and @eBay_UK wouldn’t do anything to help, they really didn’t care. I wrote to @RoyalMail and you guys just got it, so thank you!

  • amandao_scot Amanda O'Connell (@amandao_scot) reported

    @PostOffice Not yet. Haven't had time yet, but was trying to determine if there was a general outage in the area first. Unfortunately that's not clear from your reply.

  • buttons_37 Lynne (@buttons_37) reported

    @PostOffice : he refused me that service by lying and saying it was only £4:45 Garston Post Office ...Speke Road in Liverpool ...I have tracked the item and so far it hasn't even left the Post Office...I post items quite often using £6:50 plus postage so I am fuming

  • markydavfc ... (@markydavfc) reported

    @PostOffice No thanks. Resolved. It was quicker to drive down there and I live a 25 min drive. I rang 24 times before I got there and once whilst I was in the queue. They just sat there letting the ‘phone ring, two of them were doing nothing behind the counter but checking their mobiles.

  • Bambi_Nay Naomi White (@Bambi_Nay) reported

    Never go to the @PostOffice if you’re in a hurry 😂 I swear they run a ‘I don’t get paid more to go faster’ policy

  • DSkaith David Skaith (@DSkaith) reported

    Went in @PostOffice today & staff are so upset. Seems as though moving into @WHSmith was a done deal from the start. No interested in public opinion on something that is owned by the public. Not right that this happens and we the public receive a worse service & people lose jobs.

  • badshahkhan11 badshah khan (@badshahkhan11) reported

    @Narendramodi_PM @INCIndia @asadowaisi @samajwadiparty @ShivSena @mnsadhikrut @gallinews ******* indian modi want to link contact number in adhar card but they take only 10 appointment (mazgaon postoffice), this happen just bcz of ******* @BJP4India 🖕 **** you PM

  • razza699 Ryan Williams (@razza699) reported

    Once again I'm waiting at the @PostOffice for my parcel despite my wife being in when you "tried" to deliver. To top it all off there's 10 waiting and 1 member of staff one. Absolute sterling service as always 👏👏

  • KaajalKohli Kaj Kohli (@KaajalKohli) reported

    @PostOffice could someone from the Card team ring me ASAP regarding a complaint im getting nowhere with your call centre

  • SamFrank1988 Samantha (@SamFrank1988) reported

    @DHarradine @PostOffice Disgusting service

  • DHarradine Danielle (@DHarradine) reported

    LIVID IS AN UNDERSTATEMENT. Went to the @PostOffice to collect my parcel, forgot my ID (silly me) told the lady I’d be back at 19:59 (pushing the boundaries, I know) but sure enough I was there with 1 minute to go. SHUT!!!! She shut up shop. Formal complaint.

  • KellanMartz Kellan Martz (@KellanMartz) reported

    @usps your package tracker is down on your website. Again. Come on. #USPS #postoffice #fail

  • Thomasjtaylor92 Thomas Taylor (@Thomasjtaylor92) reported

    @PostOffice @HSBC_UK If my cheque is not in my bank account by Friday how do I raise a major complaint as I will be taking action against you and HSBC for gross negligence and incompetence. Your customer service so far is non existent and appalling

  • jazzy2g_ Jazzy²G (@jazzy2g_) reported

    @PostOffice Order was attempted to get delivered 20th Jan apparently, and I have to reschedule the delivery but I am unable to do so due to the inadequacy of the website and phone system, please can u help

  • _homiXlana homi 🌱 (@_homiXlana) reported

    @PostOffice @RoyalMailHelp Thank you, please help me @RoyalMailHelp , my stupidity will ruin my valentines otherwise 😢

  • jazzy2g_ Jazzy²G (@jazzy2g_) reported

    @PostOffice hi can you help me please regarding an order, your phone “help” line is atrocious and needs URGENT UPHEAVAL to even function I’m afraid

  • Martinlarious Martin (@Martinlarious) reported

    @PostOffice No reply to escalation email internet still beyond awful. Cheers

  • boffinthebiker Andy Long (@boffinthebiker) reported

    @PostOffice PL20. Document had number missing from cover and details of holder omitted from inside. Just due to complete lack of training from the PO business when rolling out this service of which you had plenty of notice.

  • gopalhkanani Gopal Kanani (@gopalhkanani) reported

    @IndiaPostOffice @CMOGuj AWB EU896352255IN not moving since last 3 days (in speedpost, don't know how regular post doing) This is my nearby postoffice. Postoffice telephone not working. Please provide working telephone number.

  • LadyValetta Samantha Ritchie #NHSLove (@LadyValetta) reported

    @PostOffice You’re always sorry but you NEVER do anything about it @hammersmithandy

  • saheaton Sam & guidedog Tango (@saheaton) reported

    @PostOffice loving the formless passport renewal service… And got really excellent customer service from Abdul in your Dewsbury branch

  • waddell79 natalie waddell (@waddell79) reported

    @PostOffice just wanted to say excellent customer service from the broadband team to get my internet back up from the lady on the phone and the engineer. 😁😁😁

  • hadivekariya16 Hardik Vekariya (@hadivekariya16) reported

    Very bed service of post office in nana varachha I need 20Rs postal oder but not available in 4 day's Wah @CMOGuj @PostOffice @CommissionerSMC @collectorsurat #bedpostofficesurat

  • JosephSchulthi1 Joseph Schulthise (@JosephSchulthi1) reported

    @socdemnow holy shit no more card tables at the postoffice ... I'll miss the dialog with the LaRouchers in 2020 ... RIP you crazy old bastard as you certainly will still stir-up the shitpot in your next life.

  • KINGZAI_ Zai (@KINGZAI_) reported

    If I still was workin in wynnefield postoffice I’d still be out here in this bull shit😂

  • Ellechwan Elle 🍜 3️⃣ (@Ellechwan) reported

    @PostOffice Travel card is one of the worst decisions I ever made. You can’t change your details over the phone if they tell you the correct numbers ‘aren’t recognised’

  • Thomasjtaylor92 Thomas Taylor (@Thomasjtaylor92) reported

    @PostOffice All I want is a confirmation that the post office paid the cheque into my account. If this issue is not resolved by Friday and the money is not in my account by then I will be taking action against the post office and hsbc for complete incompetence

  • piracycorp Piracy Corporation (@piracycorp) reported

    @PostOffice yup. one member of staff manning it and the other counter. seven strong queue when we got there. It's awful.

  • seventh7rainbow Michael Gallagher (@seventh7rainbow) reported

    @PostOffice Yes, shall do. I'm not being funny, but this is SO much better than @TalkTalk's response to problems. 🙂

  • seventh7rainbow Michael Gallagher (@seventh7rainbow) reported

    @PostOffice I just tried your suggestion from my cell phone @PostOffice, and got mired in the never-ending choice options, none of which addressed my problem.

  • seventh7rainbow Michael Gallagher (@seventh7rainbow) reported

    @TalkTalk Again, thanks for the unhelpful reply. @TalkTalk, @PostOffice, you are holding my phone number to ransom, and I will happily tweet about this issue every day until one of you sorts this out. 😊

  • TalkTalk TalkTalk (@TalkTalk) reported

    @seventh7rainbow The postoffice use the TalkTalk network but they are still your provider, we don't have your details so you would need to direct any issues to them. I'm afraid this isn't something that we can help you with. Vicky

  • seventh7rainbow Michael Gallagher (@seventh7rainbow) reported

    @TalkTalk @TalkTalk bought up the provider I was with, and then leased it on to the @PostOffice, but the number is still apparently registered with @TalkTalk. If you have a problem with this, please take it up with @Hyperoptic, who assured me this was the case.

  • seventh7rainbow Michael Gallagher (@seventh7rainbow) reported

    @TalkTalk Hi Vicky, My understanding is that you have my number and that I shouldn't have to speak to my service provider, @PostOffice. But thanks for the unhelpful reply.

  • orangerichard Hyaenaman (@orangerichard) reported

    @PostOffice Wife and I obtained IDP in Royal Wootton Bassett with absolutely no fuss whatsoever. Took around 5mins. Great and efficient service. Sanity restored!

  • amandafclark Amanda 👩🏽‍💻 (@amandafclark) reported

    @RoyalMailHelp @PostOffice So still waiting for help from @Royalmail about where my mystery parcel can be collected from

  • lisa_blakeuk Lisa Blake (@lisa_blakeuk) reported

    @PostOffice Used your Online Travel Money service for the first time on Sunday. Despite the site claiming it'd be at my local branch from 1pm today, the cash has been sent back in error. Disappointing. Hoping it'll be rectified tomorrow as I need the money by then to travel...