Post Office

Post Office Outage Report

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Post Office Outage Chart 05/24/2025 15:05

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Post Office compensate me for the outage?

Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Birmingham, Manchester, London, Rhyl, Newcastle upon Tyne, Hereford, Telford, Chichester, Bristol and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomManchester Internet
United KingdomLondon Internet
United KingdomBirmingham Phone
United KingdomRhyl E-mail
United KingdomNewcastle upon Tyne Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • sjboxoffice sonjajakovljevflash (@sjboxoffice) reported

    @PostOffice I would appreciate more Writen response on the COMPLAINT I made. You have to consider that I had situation - and number of back of a card - try to take advantage of me. I have recorded evidence . Do not intend to stress more than what I was during the SITUATION.

  • DaveAmbo Dave Ambo (@DaveAmbo) reported

    @PostOffice What happened Tom? Site is still bad.

  • _sqly_ marcus (@_sqly_) reported

    @Jake_Hanrahan @RoyalMail Why dont you use amazon or smth? State postOffice here is ******* terrible too tbh

  • pkreddy89308662 pk reddy (@pkreddy89308662) reported

    @CDOT_India our villages employed,students,rationshops,postoffice,upitransactions,phcalls was full shutdown network lasts 15years to now continiued complaint raised but not provide network services sir, any phone call dialing to going to height place or building top or--

  • nattyplums post office scandal survivor (@nattyplums) reported

    @PostOffice Tom Courtney and Ryan are complicit in this whole thing, tweeting nonsense daily as a distraction. The e tire post office personnel are up to their necks in this. Time to blow the whistle on all your crooked colleagues or go down with them.

  • Steve_Tomlin Steve Tomlin (@Steve_Tomlin) reported

    @DanNeidle More prevarication from the #PostOffice and government . The injustice like the #Windrush issues is all about evasion and failing to address massive injustice .

  • sjboxoffice sonjajakovljevflash (@sjboxoffice) reported

    @PostOffice Hello. I have evidence in form of a recorded phone conversation on your personal(people on your phone help line)- trying to steal my money over some form of #barcode. Where can I raise my concerns?

  • DaveAmbo Dave Ambo (@DaveAmbo) reported

    @PostOffice What happened Tom? Site is still bad

  • sjboxoffice sonjajakovljevflash (@sjboxoffice) reported

    @PostOffice Nop- DM is a way to abuse #Barcode for 20 pounds- aka - that Postman that wants to check up on gardens, someone already reports. Please behave professionally- Im not #PornStar - you have an official complaint procedure. Don't call me in back office of wicked PostOffice Porn stu

  • carlhunter86 carl (@carlhunter86) reported

    Still no solution, Still being ignored! Over two weeks since @PostOffice stole money out of my account! #DONOTBUYTRAVELMONEYFROMPOSTOFFICE

  • sjboxoffice sonjajakovljevflash (@sjboxoffice) reported

    @PostOffice 5 pounds is charged for the transaction. Did not make no sense as I can withdraw money for myself without charges. She said there is no way back on the BANK account. Lady advised me to call the number on the back of the card to discuss my issues -

  • NaomiLWood Naomi Langford-Wood (@NaomiLWood) reported

    @DanNeidle You stay in lane well & it confuses issues by referring to any payments as ‘compensation’. There are many aspects to what the #PostOffice owes the SPMs it defrauded with its fake accounts and erroneous prosecutions. Imo no Post Office director should be involved with decision

  • gaylefrancesla2 gaylefranceslarkin (@gaylefrancesla2) reported

    @PostOffice When will you *willingly repay* every single £ wrongly taken from the innocent SPMs? Isn't what you did: 1 cover up the bugs/problems (problems=*never* capable of solution) to hide your massive, manifest "thefts"? 2 When will you stop hounding these SPMs like you do? 3 Mature and

  • xoxEmily1986xox Emily Corrigan (@xoxEmily1986xox) reported

    @PostOffice hi, do you have plans to make the self-service tills accept QR codes? My PO is trying to push these tills but they’re no good for a lot of returns these day. I’ve been in the queue for 20 mins to return 2 pre-paid parcels with QRs. Only 2 ppl serving and 3 empty

  • utkarshjajodia utkarsh jajodia (@utkarshjajodia) reported

    @speedpostdandi @PostOffice hello I am dilip jajodia from darbhanga bihar..very poor service in post office lalbagh ..not any response taken by anyone .. documents wrong delivery to another one for this reason I am going post office from 2 days but no one taking seriously..

  • Jack_Lime76 Facebook is a cesspit (@Jack_Lime76) reported

    @PostOffice Question: does my main branch in WH Smith in the Quadrant, Swansea offer a printing service from QR codes? and can I do that on the self-service till? Thanks.

  • sjboxoffice sonjajakovljevflash (@sjboxoffice) reported

    @PostOffice after the phone call finished I transferred euros in GBP in the app- I had 165£- I can go and pick on any cash point for my self- I would like to know who are #postoffice employees- that want to "help" me, and CHARGE me those enormous sums for CASH WRIDRAW? Why barcode transfer?

  • patienceisavi12 patience is a virtue (@patienceisavi12) reported

    @g4r37h @PostOffice I'm sure that poor guy working on his own with no reprieve from serving people in that queue, loves it to know all those people he serves call him names, ironically or not!!!

  • Orangejohn3peak Orange John 3 Peak Challenges (@Orangejohn3peak) reported

    @sjdavey @PostOffice The poor remuneration POL pay postmasters isn’t enough to survive and pay for required staff levels , however plenty money for Pol to pay big bonuses to top bosses

  • kittyjstewart Kitty Stewart (@kittyjstewart) reported

    To be fair, the first error was by the @PostOffice. They missold her the 3 day service (Priority) instead of the 1 day one (Express). But this was TWO WEEKS AGO.

  • MrS4int76 Quin (@MrS4int76) reported

    @BongekileFilana It’s die hard supporters like yourself that made this country is **** show. The few eat while the rest dies. Grey listing, Eskom, transnet, postoffice and list goes on and on. Maybe you also eating hence your stance for this corrupt organization. 😳

  • RWRLindsay Richard Lindsay (@RWRLindsay) reported

    @DanNeidle There’s something Orwellian about “Historical Matters Director”, as if this was all ancient history and not a terrible scandal that’s STILL ruining lives. How @PostOffice directors aren’t in jail is beyond me

  • nattyplums post office scandal survivor (@nattyplums) reported

    @PostOffice Me: February 28th, despise every single corrupt idiot who works for Post Office Me: March 1st, watching Anne Allaker lying her stupid head off in the inquiry just to waste even more time and money, and hat8ng you all even more. Hand yourselves in to the police, you crooks!

  • MrGio89 𝔸ℕ𝕋𝕆ℕ𝕀𝕆 (@MrGio89) reported

    I should not be given 3 different companies and 4 different phone numbers. Just to progress my car insurance claim. Like what the…?! 4 days have passed and I still haven’t been told when I am getting my courtesy car. The service from @PostOffice insurance is not good.

  • _Jasper_Plays Simon Perrott (@_Jasper_Plays) reported

    @PostOffice I think it’s actually an Amazon problem. I checked on Amazon that it was the PO near her & it clearly showed that on the map butthe address was actually West Worthing. She’s now on a bus. I just wish the person had been more empathetic & helped the 1st time she went in.

  • Zoot_Sax Zoot Sax (@Zoot_Sax) reported from Burnley, England

    Bloody @PostOffice, once again can't find my parcel after going to collect it. Excuse is oh, must be a different postie on a Sat who doesn't know what to do with undelivered parcels. That's a lot of help, cheers. #shambles

  • Jack_Lime76 Facebook is a cesspit (@Jack_Lime76) reported

    @PostOffice Aw damn! That's a shame because there's often a huge queue because the branch is chronically understaffed!

  • rabelaisx Paul Sweeney (@rabelaisx) reported

    @PostOffice I sent an international tracked item on Tuesday 31 January 2023. It was received the next day at Southampton and since then nothing has happened. These are important documents and all I can find is info on compensation. I need the docs either sent or returned. Help?

  • sjboxoffice sonjajakovljevflash (@sjboxoffice) reported

    @PostOffice Well. Travel money card in 12 different values. I just came from Europe with 160 E and 5 Pounds - on it. As I have had some bad UBER experiences, to me was important to CLOSE the CARD ASAP, and take money out. I follow instruction and did went in post office #1

  • nattyplums post office scandal survivor (@nattyplums) reported

    @PostOffice Customer service? What part of customer service is tweeting about love Island, the super bowl or anything else except post office work? Nope,no direct messages, let's discuss this in the public domain, and get all the post office ***** laundry aired, shall we?