Post Office Outage Report
Why is my Post Office service not working?
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If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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E-mail (16%)
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Total Blackout (16%)
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TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Tobi
(@North_Ayo) reported
@PostOffice Can i please have an update on this asap. What exactly is Stephen looking into, as the Post Office does not have a working complaints form or email address? I would like to make a serious complaint.
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Boocie
(@Silanbd) reported
@GhostGarvey2 @kgosi_maepa @MYANC Mxiiiiim ANC dy wanna loot more... Idiots... Pretend like dy care abt south africans... SAA, PostOffice, Eskom gone, roads hospitals. U cnt even fix infrastructures dt Vervoer left 4r u.. Ufuna iTswane wena... Idiots
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Chris Jubb
(@Chris_Jubb) reported
@PostOffice Charles Street PO, Sheffield refused to swap old stamps for new barcoded ones saying they'd already sent theirs (old ones) back. Server was rude and obnoxious to my mum (who doesn't use social media). Should they have swapped her stamps for her?
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Brian Lewis
(@brian_lewis67) reported
@davesumnersmith @RoyalMail @PostOffice Cost wise not a chance but my postman has never thrown a delivery over my side gate or put it in my garden waste bin.
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Tobi
(@North_Ayo) reported
@PostOffice Hi, my issue is that I haven't been able to officially make a complaint. There is nothing to look into because the Post Office complaints forms and emails don't work. There is nothing that Stephen can be looking into yet. I want to speak to someone so I can make the complaint!
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Stuart Turnbull
(@stuartcturnbull) reported
@davesumnersmith @RoyalMail @PostOffice It started before privatisation where they were put in the position of having to provide the full UK service, while courier companies weren't, but then negotiated for RM to do the 'last mile' at discounted rates. Then, have you seen the profits taken out?
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Michael Dee 🧡
(@scotlandpage) reported
from
Glasgow, Scotland
@davesumnersmith @RoyalMail @PostOffice It went from being a public service to a plc serving shareholders
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Shivendra Tripathi
(@shiven_tripathe) reported
@IndiaPostOffice @AshwiniVaishnaw I can't understand the issue persists with Ghaziabad PostOffice. Last letter without updating on web they return at that time conti raining. But now again, RT538405785IN insufficient Address? Sent it to Bisrakh Post office. All letters came.
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A Kerr
(@kbear58) reported
@PostOffice Can you sort out the problem whereby customers with EDF smart cards are advised to redeem their £66 vouchers in the Post Office, but the Post Office is unable to process them?
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John Kemp
(@sumatsgottagive) reported
@CarrollJackie99 Thanks. Hadn't heard of this. but WHY on earth can't you change them in the @PostOffice ?? We've got to got to the trouble of sending them in to get them swapped! FFS 😡
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fatalgrizzly
(@fatalgrizzly) reported
@PostOffice Between 10:00-10:30. Always issues there and seems pointless to have it.
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Tim Vince
(@ze_random_one) reported
@PostOffice hi, I DM'd you a query about parcel collection (Post Office Local Collect) because the post office claims their system is down. How can I collect this parcel?
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Sandra Tizzard
(@sandratizzard) reported
@AltafHussainSWW @PostOffice Unless Spmrs are paid more than what it costs them to deliver the service then access to cash will be short lived. It is not right that the Spmr’s private retail business subsidises offering PO services. Perhaps you need to visit rural branches and get a more realistic picture.
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Sarah Marsland
(@Sarahrawrasaur) reported
@PostOffice please sort your online opening times out for Oldham delivery office. 3 times I’ve driven there as online it states it is open, for it to be closed. And it isn’t even my closest office and cost a fortune in petrol. Complaint has been sent.
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Mia
(@Fairy_Foot) reported
@billymillest @PostOffice Unfortunately, my local main crown post office has stopped selling the commemorative issues. Frustrating to travel over 10 miles to spend over £50 at a nice post office which does have them. Totally forgot about the stamps last week, and if I want them, have to buy direct from RM
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Mark Dobson 💙
(@Mark_doodle) reported
@davesumnersmith @RoyalMail @PostOffice The RM has been stripped back and exploited to the point of breaking. Its all about squeezing profit at the expense of service.
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Mia
(@Fairy_Foot) reported
@PostOffice @NPhilatelics Up until September, my main crown did stock special issues stamps. September, they had only miniature sheets (and perhaps presentation packs) for Transformers & Marines. Called it a trial to not get the stamps. I tend to spend £50+ on commemorative issues especially with £1.85.
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CA Yogesh Khandelwal
(@cayogesh83) reported
@PostOffice new slogan " need to improve service " specially for senior citizen. @ ramganj ajmer post office. Bad behavior.
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Lenny Murray 🇬🇧🇪🇺🏴
(@LennyMurray10) reported
@davesumnersmith @RoyalMail @PostOffice Greed poor management 😢
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Dharmendra singh
(@dharmendrabmb) reported
@Adv_pcsharma @IndiaPostOffice Well to be frank #postoffice #Siwan not giving good service. And after my tweet @IndiaPostOffice said it’s not traceable how? Already I have given speedpost tracking no which I received through sms
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Patrick OShaughnessy
(@xeze2r87xo1sw02) reported
@Shelle02 @PostOffice It is never too late to mend
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Sammyyy ✨
(@ali3nfuckf3st) reported
Can you please tell me if deliveries will be back to normal tomorrow 26th October? I'm waiting for important delivery of medication that I needed today and had to resort to calling 111 for emergency medication as I'm at risk of seizures @RoyalMailHelp @RoyalMail @PostOffice
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herty0007
(@herty007) reported
@BritishGas @PostOffice @professorgreen 14 days I have been waiting for a reply on your DM as to why I still have not received my £66 prepayment meter voucher , also 2 1/2 hours on live chat tonight going round in circles with the totally useless people who seem purposefully as vague as possible, hoping you hang up
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David Gardner 🇪🇺🇬🇧🌍🇺🇦
(@David_Llew) reported
from
London, England
Appalling @PostOffice service @WHSmith Woolwich, queue closed 45minutes early, machines all out of order. They promised us an improved service when the Crown @PostOffice was closed.
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Sammyyy ✨
(@ali3nfuckf3st) reported
Royal mail guaranteed delivery by 1pm didn't arrive... They'll use the excuse of strikes even though I had no issue using it the last time they done a strike... I was expecting important item and nobody can give me an answer!!!!! @RoyalMail @RoyalMailHelp @PostOffice
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Sue Milton
(@RetiredRevsMrs) reported
@PostOffice Probably not with strikes in November - but who can afford to send them - such a terrible price only for the rich
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karthick shankar
(@shankarsweety) reported
I booked a parcel YA561413335IN through india post on 01.10.2022 but still now not yet reach to customer. After 03.10.2022 no updates. So please update as soon as possible #indiapost #PostOfficeInquiry #postoffice
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Chander Kant Dutta
(@ChanderKantDut1) reported
@speedpostdandi My wife Passport by article number PP105334140IN received by post office on 20th Oct2022 at 08:11AM by Rudrapur postoffice but still awaiting. Complaint registered but no response
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Siân Cruickshanks
(@siancruick) reported
@RoyalMail @PostOffice paid for Special Delivery twice now. 1st time delivered a day late. 2nd time my letter is still showing at my local post office nearly 36 hours after posting. What’s the point of offering a service you can’t fulfill?
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Stuart
(@SforStuart) reported
Deposited a cheque for @BankofScotland at my local @PostOffice (Bearsted) on the 12th October and it still has not got to the bank account yet. Got the receipt of deposit but does not seem to be of any use - #help #PostOfficeInquiry