Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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E-mail (16%)
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Total Blackout (16%)
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TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Septimus Spyder
(@SpyderDrinks) reported
Anyone using Travelcard at @PostOffice we have one in greece... We need to top it up. We find this impossible due to using a local sim card... We found the system not to work... Something to do with connectivity of systems. (data roaming is not possibly due to connectivity issue
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Melee
(@ecmadventures) reported
@USPS Recently sent a check via USPS (I didn’t, old school husband did) and it was never received, had mail stolen from your curbside mailboxes IN FRONT OF POSTOFFICE, online tracking doesn’t work. We avoid USPS as much as possible.
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shirley
(@shirley51079929) reported
@PostOffice @folkloresswift Stephen - COP can't be reprinted, but if item was sent Tracked, Signed or Tracked and Signed for, tracking ref will be on the daily report printed (and kept by branch) on the day it was sent. It will be possible to locate this info for customer. Hope this info helps.
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Chris Driver
(@csdriver) reported
The last country postbox near us has just changed its daily collection time to 9am weekdays and 7am on Saturday. Absolutely useless & totally customer-unfriendly. Effectively means 2 days minimum delivery duration. @PostOffice (pl. don't tell me that I shouldn't write letters).
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Georgia CapeTown
(@GeorgiaCapeTown) reported
@LungeloShabal12 @eNCA @Thelandthief No bra, don't worry about paying your TV license. There are enough responsible citizens of SA to carry the load for guys like you who fail to do the right thing. We are also trying to carry eskom, SAA, PostOffice, the list goes on. So if you can help YOUR country it will be great
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Siân Davis
(@siany_d) reported
@ChrisSampson6 @PostOffice Post office does not have shareholders. The reality is though that theres no money to be made from a po so they have to be situated in a retail setting to support the po
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Martin Phillips
(@Mphillips_LDFC) reported
@PostOffice @Icypixel Expecting one person to man a counter as well as SSKs is extremely unrealistic Courtney, can't half tell you've probably never worked an hour in a branch in your life...
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⚽️Nick Durnan™🇬🇧
(@nickdurnan) reported
Since @PostOffice moved into @WHSmith it's become an absolute joke. Massive queues and never enough post office staff but whsmith staff stood about doing nothing!
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claire
(@clairem99) reported
Well absolutely **** that. What is the point in being able to do my banking at the @PostOffice if I need to go to the bank to do it? If I could have gone to a branch I would have, there isn't one open I can get to while they are open.
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Lorna 🖤
(@DameGinger) reported
Are there known issues with your broadband being down @PostOffice?
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Natalie Flynn
(@flynnnatalie28) reported
@PostOffice £1000 missing from my account .. after depositing way back 30/10/2021 at one of your branches .. I have emailed customer service on the 7th November and still no work back also a complaint was raised on Monday the 8th .. still no word back!!!
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brijesh kumar singh
(@brijeshkumars16) reported
@IndiaPostOffice I need confirmation please answer this is fraud postoffice varanasi please action this issue,and not receive my original document. fake document delivered my address,new envelope create by varanasi postoffice Brijesh-7379990673
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caroline misses addie
(@folkloresswift) reported
@Postoffice hey are you able to help me find tracking details on an item i posted? i have the receipt but not certificate of postage
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Jacqueline Jones
(@JacJones651) reported
from
Bonnybridge, Scotland
@PostOffice trying to return a parcel via your tracked returns and it won’t help me crest a label as apparently my postcode doesn’t exists HELP please I’m running out of time to return it
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Tony.
(@DISGU15ED) reported
@InPostUK Let’s hope your delivery service is quicker than your Twitter response. @PostOffice next time. Lesson learnt.
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Jake Atkins
(@jakeatkins11) reported
@Payzone_UK @PostOffice I wouldn’t bother have now not been able to take payments for over a week with faulty machine. Sent wrong device twice still not working. Not been able to take card payments for 11 days a counting in a time when nobody carry’s cash. Thanks Payzone I can truly say your useless!
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Princess Bianca Mountbatten
(@BiancaCvozC1) reported
And let the Belgium ambassador the phone taken up on the postoffice yes i have there witness from Mr Van Hove you can ask him i send and give no money i walk not in boobytraps and **** someone others not me you come to us with your money and go in a boat sit to The UK ...
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Hannah (Gozzers)
(@hgoslin_2) reported
@PostOffice Hello. I rearranged a delivery but it didn't come. When I go to track it tells me that I've already rearranged it so I can't track it. Can you help please ?
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Faith Acts
(@drbillhoward) reported
Fix the #PostOffice!
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Saurabh Joshi
(@sbjoshi) reported
India not having PINCODE tied to a geographical location have created a problem for me. @IndiaPostOffice PINCODE in India is tied to a post-office and therefore your PINCODE can change when a new post office is created or a postoffice shuts down.
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NinglunHanghal
(@ninglunhanghal) reported
Went to #PostOffice yesterday, they say come 2morrow since its already past 12pm. Today i went, they say come on monday since system not working !! it take at least 3 days to post one letter in Imphal. #Manipur. @IndiaPostOffice
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Tom
(@Icypixel) reported
from
Peterborough, England
@PostOffice One person on the desk, none of the self service machines in use... Poor show in Peterborough town centre Post Office. Over 45 min wait and still didn't get served.
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Joshua Denney
(@JoshuaDenney10) reported
@CeXSupport Hi there Vanessa no problem. I sent another return a few days ago but it seems to be stuck at the postoffice near you can I Dm you the tracking thanks
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Xenophon
(@Xenopho93577034) reported
Anyone using Travelcard at @PostOffice we have one in greece... We need to top it up. We find this impossible due to using a local sim card... We found the system not to work... Something to do with connectivity of systems. (data roaming is not possibly due to connectivity issue
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Siân Davis
(@siany_d) reported
@folkloresswift @PostOffice You will need to give date and time you went in, however as we dont store addresses if theres several the same the branch may not be able to help
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Dunc
(@FunktheDunc) reported
@LeftywokeMark e.g. Australia, lived out of a van for year. Address thing was possible because mail could be sent to a postoffice to be collected. Did have trouble trying to use bus, tube or a train in Sydney because they introduced a cashless system. Need address to get the electronic card.
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Annie Dee Hughes
(@anniedeehughes) reported
@YourMcColls the service in Holme on Spalding Moor is appalling! 4 out of 5 times I’ve been either the @PostOffice has been closed or the whole shop. The few staff you have are brilliant but if you can’t staff 2 shops in the village at least close 1 and fully staff 1. Disgraceful
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Craig Johnsen
(@Ragnor75) reported
@PostOffice All lies!!! Sort out your I.T., can't complete a transaction when account has more funds than required for transaction. No wonder there isn't a Royal approval on the company you work for. Royal mail won't be for much longer either. Really poor about everything.
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Bongo Merkagè
(@bongomerkage) reported
@PostOffice If you could please report this and let me know the outcome. I should not feel pressured into wearing a mask when it is not mandated. The owners of this establishment should not be able to force this upon anybody especially as they facilitate a public service.
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Luke Hart
(@cosmologyluke) reported
Only @RoyalMail could get my package on Wednesday morning at the Manchester Sorting Office and still not have delivered it by Friday. DHL did their job, why can’t our mail service do theirs? #RoyalFail #postoffice