Post Office Outage

@PostOffice just to confirm. The manager did not call back..... Three times in 6 months they said one thing and it was incorrect.. it may be the cheapest on the market, but the service isn't even worth that...

@StopFundingHate @TalkTalk @BritishGas @NatWest_Help @BootsUK @renault_uk @PostOffice @GWRHelp @charliebighams @pandocruises @suzukicycles @ImagineCruising There was only one of those companies that would have been a potential recipient of my custom... @BootsUK I will remain a happy customer of independent pharmacies, Superdrug & others until they choose to stop funding this hate.

Sooo disappointed with @PostOffice and @parcelforce it’s unreal! The worst delivery experience I’ve ever witnessed! Sent an important birthday gift on Wednesday (needed for Saturday) and told it will be delivered on Thursday! Paid nearly £15 for delivery and it didn’t arrive🤬

@PostOffice I think I arrive around afternoon and queued was about 15 mins which it’s not acceptable- and to find out that British Gas payment machine is not working. Been like this for a long while now. Get the queue and the payment machine sort out ASAP I had to go to Kilburn post office.

Last year we made a complaint on twitter, demanding to speak directly with the regional manager for @WHSmith which manages the @PostOffice franchise, after staff cutbacks started to affect our business (undelivered orders, etc). Despite notifying our MP @RupaHuq it didn’t happen

For the last god-knows-how-many-years, THTC has been proud to call Ealing Broadway @PostOffice one of our key business partners. Without them, none of our orders would get to our customers. However, in the last couple years, the service started to decline 2/

For those who don’t know @WHSmith is one of the country’s worst employers, and worst managers of the @PostOffice franchise. Once again, we have found our local Ealing Broadway Post Office being grossly mismanaged - a thread: 1/

@RoyalMailHelp 🤝🏽 @PostOffice providing useless service

@SamMcAlister1 @PostOffice @WHSmith I regularly do this, it is depressing to keep talking about bad service ,that I just look for and publicise good service ,it is heartening and it might just catch on!

@f33f659fa99d418 @Amicusc54803237 @Oldtimerabroad @Barristerblog @PostOffice I was a Post Office clerk. Regularly at the end of the day, we'd be in deficit but it could never be found. The following day, it righted itself! Postmasters have lost livelihoods, homes and senior managers have walked away from it.

@PostOffice So, currently @PostOffice’s router says I’m connected to the internet but NOTHING resolves. Probably because I’ve not “set up” (ie disabled) their snoopy ‘security’ stuff. (Don’t worry, I’ll be using a VPN to avoid their privacy invading service - once it actually works)

@ian_argent @Leilanimitchel @PostOffice I doubt anything creative that would shock any clerk across the Nation. They've heard it all, put it down, dismissed it responded and moved on. Maybe next time just tell them you *******. If I need a Psychotherapist, listener etc, you'll be my last port of call.

@PostOffice Shocking delivery service today ...... not one bit of expected mail delivered. That's 22 years running this has happened on #ValentinesDay

@PostOffice Why doesn’t that surprise me!! It has been so difficult to get any answers I will never use or buy anything that uses the Royal Mail again!

@LDevineMusic @PostOffice wow i have the same problem 😍

Met with my former client @Janetsk20073533 earlier to discuss the shocking injustice she suffered at the hands of @PostOffice when she was prosecuted in 2006 as a sub post master. As it transpires, Janet and should never have been charged. @ccrcupdate #HorizonScandal

@PostOffice I’ve got to say you have the worst service I have ever encountered 😡you’re website just sends you round and round in circle to the same rubbish!! You automated service on your website and on you’re customer service phones can’t understand what you say or respond 😤😤

@PostOffice Ready to scream. Tell me how to make a complaint about the Track 24 online franking arrangements which have wasted my money and my TIME, either by post or email, not by phone, thank you, having held on for 31 minutes.

@PostOffice @Hentrunk I believe it’s a VERY bad service and I have still not heard a word.

@PostOffice diabolical customer services No one ever returns your calls ... AVOID AT ALL COSTS ... if your thinking of joining Post office broadband 😬

@BritishGasHelp They wouldn't split it, I dont see the problem. They have to do 2 separate transactions as the amount is over £100! Not only that but they must do another transaction by taking the cash value from the PO and keep it seperate to normal PO transactions! The @PostOffice never learns

@ian_argent @parkertrondelta @PostOffice I’ve actually never been asked to specify exactly. Often they ask a question about the contents like, does it contain anything electrical etc..

@s_hepzibah @ian_argent @PostOffice The PO has to maintain a service for everyone, and that means checking that you're not sending something that could **** up the system

@JimJamGin @PostOffice @UswitchUK @joelycett @TalkTalk @joelycett is always looking for complaints, bad service etc... and this fits that category... JOE hear our call!!!!!

@siany_d @PostOffice Sian this is just post and a matter between me and the PO. I can see from your Twitter page that you have recently suffered a terrible tragedy. I am so sorry for your loss x

@PaulaVennells1 @scott1403_scott @PostOffice Probably why you tried to send so many of them to prison after forcing them to use terrible computer software which you knew to be defective...

I sent a parcel from post office with sign for service (1st class) and i found the counter made mistake typed wrong post code on receipt. The one digital number is missing!! I hope my parcel will reach to the right address with the label. 😩😩 #PostOffice #Unreliable

@ian_argent @PostOffice In 50 years of posting parcels I have never been asked what I’m posting, just if I want to use the most expensive method of getting it there, which is an either an admission that ordinary post gets nicked or a waste of money. I’d stop now, Courtney.

@Hentrunk @PostOffice @UswitchUK @joelycett @TalkTalk Then I get word that there has been a “complaint” (there hadn’t) and the switch doesn’t happen. Now Dad’s internet is switch off over an alleged unpaid final bill - a bill that never arrived in the first place.

@Hentrunk @PostOffice @UswitchUK What a good idea. I may write a @joelycett letter about this. Dad’s router goes bust and the @PostOffice haven’t a clue. Eventually after a 2nd broken new router is proved faulty a 3rd one finally works. Meanwhile I’ve gone to @UswitchUK looked at @TalkTalk and decided to switch.

@PostOffice experienced the most rudest memeber of your staff today. Very unenthusiastic, lacked any personal skills no exchange of words. Rude is an underestimate!

@naughtysaintni1 @lucyallan @PostOffice Just bloody awful! These poor people!! Just working for a living and then sent to ' prison' because of a covered up computer ' glitch' !!

@FelsteadTracy @lucyallan @naughtysaintni1 @PostOffice So sorry you had to go through this, I just can't imagine the horror of it Tracy! I will keep rt and help to raise awareness xx

@PostOffice it turns out these tweets are for yourselves as you've seperated from Royal Mail now. I have filed a complaint on your website, please call me back ASAP.

DON'T EVER apply for the @PostOffice Money savings account. Worst experience ever. Keep getting told the same thing again again and again.

@PostOffice This is your Revenue Protection department who have made gross errors with regard to the processing of cheques made out to post office ltd. they are harassing innocent customers like me when the problem is clearly internal.i was promised that cust serv wud be in touch to redress

@PostOffice Pmease review the notes kept on file. pretty obvious what the issues are.

"Cat Harness" words I never ever thought I'd be saying to the #postoffice woman as, she asked me for" safety reasons" what was in the parcel I was posting. Give her her due she never even blinked.

@PostOffice I was advised that someone would call me to discuss my complaint if the lies and waste of time I have been though with broadband. I had to inform Brenda that she had two ears and one mouth as she rudely spoke over me. I pay money for a service, I expect a service.

@PostOffice @RoyalMailHelp hi, I'm wondering if you could help me please

@PostOffice Hi Courtney, I tried it at Crewe Readesdale Coop store but they said it’s not a service they offer but the website says they do. Dan

@PostOffice do not trust this company with providing a service that they advertise. 1 in 2 advisors just lie on the phone. Broadband support and quality is truly awful but it is the customer service standards that are most disappointing.

More broadband company problems. Gave up with the @PostOffice as I refuse to converse with recorded messages. @TalkTalk online support initially helpful but now have gone away to "investigate", presumably delaying their response until after the offer expires at midnight.

Ok the @PostOffice cancelled my @UswitchUK transfer of services and. Is they’ve cut off my father’s broadband. After weeks with dodgy routers and poor service he now has no internet connection which is his life lifeline to the outside world. Enough is enough.

@Glammie8 @lucyallan @naughtysaintni1 @PostOffice We are all living with this nightmare and it never goes away. The only thing we have now is a high court judge ruling 👏👏👏👏

@PostOffice I am trying to get through to your Farringdon branch. It is proving impossible to spwks to a human on the main number! This is terrible service.

@PostOffice Forget any BAU work your priorities need to be ensuring all those convicted for the software issue within Horizon are cleared and that every single person involved in the matter is investigated and prosecuted. The PO is not fit to hang it’s sign in any high st in UK.

@PostOffice ... the Great Yarmouth staff go tell u to go but a reel of tape where as in Gorleston they are more than happy to stick it down for u which imo is good customer service. I know quite a few other people who go get on a bus to go to Gorleston.

@PostOffice Guarantee a connection. Is totally unacceptable. My final call to post office customer service was 11.54 on 11/2/20 when I just had enough and gave up

@PostOffice End of it. So why did they connect me. Very strange as soon as bt say I am going with them. They connect me straight away. The customer service is a total joke. Just keep giving you different dates. Saying they will be in touch. Don't know why or what the problem is.

@PostOffice They have connected me 50 mins after agreeing a new contract with bt. As I told the post office the day before to cancel it. As after 8 days they still could not tell me when or if I would be connected. Was told that they would send a bag to post router back and that would be the

@mariaspears @lucyallan @naughtysaintni1 @PostOffice My God, thats awful! Outrageous 😡😡

@IndiaPostOffice Let's see when the government body will resolve this serious concern. But keep it mind also our government economy will affect. Link issue since 7 Dec 2019 - till today 13 Feb 2020. #PostOffice is shutdown since then. @PMOIndia @AmitShah @narendramodi @rsprasad

@IndiaPostOffice postoffice ji, did you get any update on this top priority from the concerned Circle...you know what the service is called "speed post"..plz honour the name..enable us to trust that..

@PostOffice for the second time a tracked parcel has been ‘delivered’ whilst no one in the house , no card left, no parcel with neighbours ....no help from the post office

@TheyCallMeTomO1 FYI When Donating to candidates do it online. I mailed checks and the NEVER WERE CASHIED Wonder how many donations to @DevinNunes ended up in the #Postoffice trash

@lucyallan @PostOffice That’s shit hope this woman is going to be compensated for the 19yrs having a criminal record and the effect that will have had on her life.. poor woman

@lucyallan @PostOffice @beisgovuk there are plenty other national scandals like the incompetence and corruption in the financial ombudsman service

@PostOffice Bt. Then 50mins later say I am connected to post office. The service is shocking. If they have a problem just say what it is and when it will be fixed. Don't say don't know what is wrong don't know when you can get connected

@PostOffice Yesterday I told them to cancel it as they could not tell me why I had not been connected. Or when or if I could be connected. Very poor service. If they had gave me a definite date but they couldn't. It was already 8 days past the connection date. So after 9 days I went back to