Post Office Outage Report
Why is my Post Office service not working?
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If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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E-mail (16%)
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Total Blackout (16%)
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TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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✨ 𝑒 𝓁 𝓋 𝒾 𝓇 𝒶 ✨
(@dazedxhippie) reported
Why ******** do people work in customer service & treat PEOPLE like garbage? Like you work for the public, be ******* nice you ungrateful swine. #PostOffice
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gary
(@gariemac) reported
@MoonpigUK @PostOffice dreadful service today. PO del person posted a card despite someone being at home. A note on the door and del instructions, told them to leave behind the open gate. The reality is, they never had a parcel, otherwise it would have been left. postcode G75 8HX
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angie
(@angie87037719) reported
@PostOffice Why have you changed the drop & go website, i cannot copy & paste my Tracking numbers to all my customers now on Etsy ?????? i can now only track and trace for myself which takes you to track & trace service? i need to be able to give my customers the tracking details
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Collin Hall
(@r8z0r) reported
@PostOffice The Halifax are telling me they haven't received the cheque and that I have to raise it with the post office. Responsibility ping pong going on frustrating the customer!!
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Sally-Jane
(@SJrubyslippers) reported
Help! I have an old £10 note & old £5 note. Nowhere will exchange them. I’ve been told the only thing I can do is pay them into my bank account, but @LloydsBank have shut all the local branches, & @PostOffice will only take cheques, not cash. Any other ideas?
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Manda
(@Manda_1976) reported
@PostOffice Sorry, I meant to say that although I asked the retailer if they did Local Collect I can't be sure from what they said until I order. So I wished to have the back up of the Poste Restante service but those locations aren't listed on your website. Thanks.
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AnkitChaudhary
(@AnkitCh87314397) reported
@SonuSood Sir you have helped many people, will you help me. i am from medal class family i want to teach sir please help me sir i want a laptop do it sir please my address is uttar pradesh district sitapur postoffice pisawan pin number 261151 sir please help me
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Onamix
(@Onamix6) reported
@maddow Apparently, if #postOffice is not affordable through government funding, the solution is to lay off the working class and boost the economy with a good healthy dose of unemployment. Djoy is a blood sucking scamp disguised as a "public servant"
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Manda
(@Manda_1976) reported
@PostOffice I don't live locally, I will be on holiday there and wish to use the Local Collect service - the retailer said they offer Local Collect and to write it in my address details. Does Kessingland 5331366 offer Local Collect as well as Poste Restane thanks?
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KATHAKALI CHAKRABORTY||কথাকলি চক্রবর্ত্তী
(@bookstarve) reported
Your postalcomplain or feedback option for pension/savings withdrawal menu I can't find thats why I can't complain through it for specific postoffice.I wants to complain about Durganagar p.o survice(kol-65)&about there staffs. Guide me&help me out #postalseva @indianpost
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Manda
(@Manda_1976) reported
@PostOffice Thank you for your reply, but you still haven't told me whether the branch I listed offers the services. Does Kessingland 5331366 offer Poste Restante service then?
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gary
(@gariemac) reported
@PostOffice @RoyalMailHelp Such a pity that your customer service skills couldn’t have been put to better use by referring the matter on.... typical pass the buck attitude in the workplace... #notmyproblem
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Lynne Mew
(@lynnekeldaz) reported
@PostOffice like it generally no matter when you go to the Lewisham store, one man serving feel sorry for him another staff member over seeing self service is rude. Queue the last three days been half way down the store, customers moaning. Needs at least another staff member, crap service!
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Lee
(@MrsLAKnowles) reported
@PostOffice hello, I posted a parcel on 18th Sept but tracking shows it’s still not been delivered. Constantly kept in a queue when I call. Can someone help please?
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Royal Mail Help
(@RoyalMailHelp) reported
@alisonmc1621 Hi, customs charges are applied by the boarder agency in the destination country. We are a separate company to @PostOffice who you would need to contact about the service in branch. Apologies for the inconvenience caused. >Mayah
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Kirsty
(@Kirstym82kirsty) reported
@PostOffice @YESstoryman at least your trying to resolve the problem caused by some ignoramus
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Zvonko
(@ZvonkoKatic) reported
Dude, stop molesting food with your weird takes on how **** should be served. I want to get to the postoffice and have this done. Now. Get your juggy going, or whatever vocabulary you youngsters now use.
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Lee Shields
(@LeeShields01) reported
@RBS_Help Hi there, I was wondering if you could help me? My Mum has a @PostOffice account, but they are closing within 4-6 weeks. She needs to open a bank account but doesn't have proper official I.D. - i.e. A Passport or Driving License. Can you please tell us what to do?
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Alex Barnes
(@AIexBarnes) reported
@PostOffice I need urgent help with Document Certification. There is no option to speak to anybody on your website or via the telephone. I’m going round in circles
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Michelle C
(@Michell93241404) reported
@PostOffice savings can you contact me about the poor service I am receiving in relation to my instant saver account, Post Office inefficiency in sending me a 6DSN is preventing me from accessing my money
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Seòras
(@georgemacinnes) reported
@PostOffice @ewendj It'll be a training issue. Staff don't know what a Scottish banknote looks like so can't check if they're forgeries. At least that's the lame *** excuse I was given by a national retailer in Crawley
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Positive Pablo
(@acingit1) reported
@PostOffice Could you explain why your self service tills are unable to read QR codes which means you have to join the queue of 20 people for the counter service which has only one person serving. The tills need updating to make you more efficient
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artworker
(@artworker18) reported
As there's no local HSBC here any more, I paid in a cheque via the @PostOffice but after three days there's no sign of it on my account. So I pulled out the receipt... and it says "amount: 0.000". Sigh... How long will it take them to fix THIS f*** up?!
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Amy Greig
(@morseamy) reported
@PostOffice how long is your Sunderland city centre stores self service machine going to be off for? 3 times this week I’ve gone in and there all off and long ques
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Anthony
(@aboyce81) reported
@PostOffice @ewendj To be fair it should never have been an issue in the first place!!!
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Carmen aka The Green GOAT
(@eagles1229) reported
@Sports4Lyfe92 I would trade u some cheesesteaks for some steaks from Texas but I would never send food through ups or postoffice don't trust them with something edible
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Malcolm
(@malythedaddy) reported
@parcelforce how do I find where my parcel is? Card and website says it’s at local postoffice. Post office say they don’t have it!!! Wtf
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Kalyan
(@kalyanmalepati1) reported
@IndiaPostOffice Postoffice: Dilsukhnagar, hyderabad, pincode: 500060 Kindly requesting to resolve the issue at the earliest
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Tam Alexisssss
(@_tamalexis) reported
@PostOffice hi, i’m waiting for my parcel and it appears to be at one of your post offices that aren’t local to me, would you be able to help?
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Manda
(@Manda_1976) reported
@PostOffice I can't make head nor tail of your online search for branches with Local Collect - it doesn't seem to be a service listed to search on?! Does branch: 5331366 at NR33 7QQ do Local Collect or Poste Restante?