Post Office Outage Report
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bury St Edmunds, Hackney, Blakelaw, Wolverhampton, London, Rochester and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Internet | |
| Hackney |
Phone | |
| Wolverhampton |
Total Blackout | |
| London |
Internet | |
| Dronfield |
Total Blackout | |
| Birmingham |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Camile
(@voicedbycamile) reported
Sent a parcel from @postoffice via royal mail on 25 July. Was contacted by recipient yesterday saying they haven’t received parcel. Tracking info says parcel never even left the post office. I'm fuming 😡 Their negligence will cost me £340. This needs sorting asap @RoyalMailHelp
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Me Jodiste 😎
(@__Heartless___) reported
The @PostOffice @USPS is seriously the worst run operation.
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Abers
(@AbersNat) reported
@PostOffice 2/2 him sorted in the end. The branch couldn't do it because they didn't have the kit. Your service level measurement needs to be world class to understand the impact of your inventory or equipment failures. If it already is then this was a mgt inaction failure pure &simple
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Abers
(@AbersNat) reported
@PostOffice Your organisation more than most has a social responsibility to older people in particular. If you forced an old lady who can only walk 200yds do an extra journey because you were missing a service then you failed. Today a 67 Yr old man was in a right state over this. We got 1/2
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Louise Hedges
(@HedgesL0u) reported
@PostOffice It’s not an inconvenience for me. Your missing the point. You need to recruit and look after these colleagues of yours better. They are so overworked it’s awful to see. You need a minimum of two on at all times. How can they even use the toilet? It’s not right in 2022
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loveenduresforever
(@Loveenduresfore) reported
@RoyalMail normally a big fan of yours… but not happy with recent dealings. Had far to many cases recently where customers have received fines for postage issues when everything has been sent with POP from my @PostOffice @eBay_UK
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Ann Crookes
(@CrookesAnn) reported
@HedgesL0u @PostOffice Thank you for the support Lou, postmasters are unfortunately not paid a salary & therefore most are struggling to afford employing staff & do the bulk of the work themselves x
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Iwonderabit 🤔
(@iwonderabit) reported
@Guy3ru5h @MoneySavingExp Can a supplier of a service that I have to contract with demand payment in a specific form? Eg car tax, can govt declare they'll only accept digital payment and disallow cash payment at postoffice? I'm trying to understand this from all sides so sorry if it's an idiot question
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Steven Earnshaw
(@coeus1982) reported
@PaulDon1989 @CrookesAnn @PostOffice Fair play, if thats the rule.. but you cant just make up ‘mail integrity laws’ and repeated tell a customer in a busy shop ‘its the law’
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Abers
(@AbersNat) reported
@PostOffice 2/2 customers who want this service must travel 50 miles for the same service. Someone senior at PO HQ needs their arse kicking daily until they have remedied this. Old ppl in particular now suffer. No doubt yr service stats show 99%. Usual BS. Fix it or sack the fool
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Lewis Palframan
(@PalfraPig) reported
Appalling customer service in the @PostOffice in Alwnick this afternoon Rude, no name tag, not responding to questions and eye rolling at our questions about parcels. Man sat on the counter with no tag or uniform Politeness cuts both ways I'll just use @dhlexpressuk next time
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Brian Moore
(@brian_g_moore) reported
@TomCottonAR The question is would you have ANY IRS agents? And if you would, then **admit it** for crissakes!!!!! Should taxes even be levied? Should their collection be enforced? AT ALL? If not, you are no better than the people that burned down my postoffice in summer of 2020.
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J.K.J
(@JKUMARJ1993) reported
@IndiaPostOffice Does postman man not comes at customer’s address & says to collect article from postoffice. This type of service you provide. Consignment no-UC448427465IN
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Steven Earnshaw
(@coeus1982) reported
@PostOffice Why, when i can take a photo of it in the post office on the counter ready to go? It protects me from spurious damage claims whilst in your custody. Mail integrity laws.. its laugable. So weve established you ask, but its not law, neither is it enforceable?
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Steven Earnshaw
(@coeus1982) reported
@PostOffice @RoyalMailHelp So you ‘ask’.. there is no problem with anyone taking a close up of their own parcel. So its not ‘law’ and most certainly nothing to do with ‘mail integrity laws’. Basically, your saying you dont want customers being able to prove they posted a parcel in good condition?
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Conbo
(@ConboTV) reported
@ShellEnergyHome Hi, I was a customer with @PostOffice but was moved to Shell Broadband. I should be getting 68-82Mbps download but I'm only getting 35-38Mbps but I'm being charged full price still. Secondly, the Internet had gone off for no apparent reason. Can you explain.
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Ann Crookes
(@CrookesAnn) reported
@PaulDon1989 @coeus1982 @PostOffice Most branches have it as a rule of thumb, also there is no actual legal standing by taking a photo, as long as the customer follows the guidance & advice of PO staff, every avenue is covered, comp levels are there for a reason & branch security & staff safety is main priority.
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Louise Hedges
(@HedgesL0u) reported
@PostOffice @oohgaryc This is not just this branch. You just do not have enough staff! The one you have left in Barnstaple is not able to serve and look after the self service machines. Says a massive amount about how staff feel that so many have left & you are either unable or unwilling to recruit.
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Blue Blue Eyes 🇵🇸
(@reed_my_tweet) reported
@PostOffice @RoyalMailHelp The two girls are wonderful and this is not about their service, In fact the abuse I see thrown at the girls is why I'm suggesting the staffing is sorted out
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Gordon Robb
(@OneFactorial) reported
I downloaded the @postoffice #easyID app this morning in advance of collecting a package from the Royal Mail sorting office. They had never heard of the app and said they weren’t the Post Office. No worries. They accepted what I showed them anyway. Ah well.
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Steven Earnshaw
(@coeus1982) reported
@CrookesAnn @PostOffice Do you go in many post offices and have security or confidential information directly facing you as a customer whilst at the counter? 🤷🏻. With more and more companies losing parcels, a photo of it tagged in the post office is absolutely in my interests.
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Kate
(@KateCzylok) reported
@PostOffice please can you help me? I sent a parcel 2nd class 5/8. It still hasn’t arrived…
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Sir Phil Vintin
(@philvintin) reported
@PostOffice How do I report a complaint/refund request for your prepaid travel card service please?
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Michael Alexander Kearsley
(@ProjectKearsley) reported
The state could have a part or whole share in new power stations for generating electricity. The state could phase out #energysupplymarket and perhaps issue contract to the #PostOffice to handle that, it's the billing side.
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Tickle_MePink
(@twinklesea0) reported
@beta_dad Did the @PostOffice support these numpties??
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John Northwood
(@InteriorAgent) reported
allowed to collect. So if my wife’s ID gets stolen, anybody can collect as it isn’t photo ID? We only have issues with Parcelforce! Every other courier always attempts to leave with a neighbour. It was a standard parcel, didn’t have to be signed for. #postoffice #parcelforce
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Steven Earnshaw
(@coeus1982) reported
@CrookesAnn @PaulDon1989 @PostOffice Noone disputes that.. but where does that stop? No company should or has confidential information on display so that really doesn’t factor. A photo / phone pointing down at a parcel for a picture is not undertaking reconnoissance. Its b/s. Consumers have to protect their interest
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Luke Chubb
(@lukechubb) reported
How in 2022 can I NOT buy an envelope without paying in cash from the @PostOffice. No wonder they are going down the pan. Who even carries cash these days. Joke of a place
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Ashish_C_U
(@AshishCU1) reported
@IndiaPostOffice @AshwiniVaishnaw @DevusinhOffice Please help. Postoffice in military area. Civilians not allowed there. After 1 week, PO says, address cannot be located, which is really wrong. They can call if required at 99600 44646
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Louise Hedges
(@HedgesL0u) reported
@CrookesAnn @PostOffice That is awful! I always feel really bad for the poor colleague who is the only one in store, They always seem to be getting abuse when they are the ones that have actually turned up and are trying to help. What a sad time we live in 😥