Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (42%)
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Total Blackout (32%)
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Wi-fi (16%)
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E-mail (11%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Kenilworth, Lowestoft, London, Bristol, Cardiff, City of Westminster, Sunderland, Southwark, Blackburn, Kidderminster and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Lowestoft |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Bristol |
Internet | |
| Cardiff |
Total Blackout | |
| City of Westminster |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Kane Punyer
(@Kano_) reported
Abysmal customer service from the @PostOffice in Tunbridge Wells today. I can’t believe a member of staff just rolled their eyes at me. I am livid.
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frankie
(@frank64946849) reported
@PostOffice I have tried to call customer services today to access my savings but your line keeps cutting off, this is ongoing since Saturday and I need access to my money. Please help
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Siâny D
(@siany_d) reported
@NoHopeOfDebate @PostOffice @santanderuk We've had so many issues with our customers depositing chqs into them, santander seem to be clueless about correct procedure, but chqs seem to miraculously turn up once customer has enquired inspite of santander claiming theres no record
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Clive Rose
(@WillyRose) reported
@PostOffice Thanks Megan. I was in a restaurant on holiday at the time. Your 24-hour helpline dragged it's heels so I ended up using another card to save embarrassment. If there are known issues with the App it would be helpful if a message was displayed to that effect when the App starts.
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Madeleine Emerald
(@emeraldthiele) reported
@PostOffice "I'm sorry, I'm not able to help you." Yes. I had noticed that!
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Jo
(@cfs_jo) reported
@PhoebsBo @TheBodyShopUK @PostOffice If you didn’t order it, surely it’s up to BodyShop to make arrangements to collect it? Do you have a local agent maybe living nearby who could help? There’s half a dozen in my village.
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Bahut Ho Gaya
(@thakureie) reported
@IndiaPostOffice Your postoffice/ bank is not operational everyday , they have 2 staff , it is very rare that both comes same day. Resident of Chainpur(852212) facing issue due this . Please make sure we get money/service on all open day. Today my parents has been denied money.
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Sanjay Kumar Jalan
(@sanjayjalan01) reported
@MIB_India Sir why the post offices are not working properly Today went twice to senhiram postoffice Tinsukia Assam and both time refuses by the lady Why this in postal department only make remedy and take care please
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The Vicar of Disbrey
(@dizzernp) reported
@TomTugendhat @PostOffice Hi Tom. I’m a constituent of yours. If it’s not too much trouble, can you let me know what the deal is with this and how your ‘backing’ has progressed, as there now seems to be no Post Office presence on the high street anymore? Thanks.
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Salva
(@LeccSalva) reported
@d_rasdale @RoyalMail @PostOffice It's sad. Will never use their service anymore
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Protopian
(@glaiketnbaltic) reported
@kinelfire @PostOffice Oh wow. The other woman was lovely, but the awful teller was speaking over her too. She was also being really rude to the younger lad working there as well. Feel bad for the staff. Sorry you had a similar experience.
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Protopian
(@glaiketnbaltic) reported
@PostOffice can you explain why you don’t accept certain debit cards? Have had a horrible experience in your Shawlands branch with a member of staff barking at me that my debit cards aren’t debit cards, I’m disabled and she was rushing me along and being incredibly rude.
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Neeraj Verma
(@Neeraj224171) reported
@IndiaPostOffice Dear Sir/Madam after Pura , the nearest postoffice to me is Maya SO having pincode 224161 , but there also Aadhaar Work is upheld from a long time , no other enrollment centers are there , Please Help me with Maya , 224161 if possible.
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Royal Mail Help
(@RoyalMailHelp) reported
@Fisher_Craft Hi, all Click & Drop items (apart from Tracked 24/48 ones) should be accepted by your local @PostOffice branch. You would need to contact them with regard to the service you have received in branch as we are separate companies. With regard to your claim can you please send...
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Madeleine Emerald
(@emeraldthiele) reported
Hi, I'd really like to speak to somebody, but your phone number doesn't allow me to speak to an actual living person. It just goes round and round with no way of getting through to someone. Can you please help? @PostOffice
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Where is the country heading.
(@NoHopeOfDebate) reported
Absolutely shocking service from @PostOffice & @santanderuk. You adapt your life to suit the changes the banking industry makes and use the post office to post a cheque into my account. It never arrives (Day 7) I politely ask the post office for advice and get told
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Phil
(@scepticalPhil) reported
@PostOffice @AKAsusangreen So you're aware but you don't give a ****, clearly. 👏👏👏
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Damien
(@d_rasdale) reported
@LeccSalva @RoyalMail @PostOffice Couldn't agree more, RM aren't fit for purpose & completely useless at customer service. The most convoluted claims process which is so nightmarish, almost like they designed it to put people off. Literally don't care they've lost your package.. all you get is a big '**** you'
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Ankita Mohanty
(@AnkitaMohanty__) reported
@IndiaPostOffice My E PostOffice account has been locked. Help me! I am unable to log in and perform my philately transaction.
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Gary Buckley 🐝👩🚀🇬🇧
(@GaryBooclay) reported
@PostOffice They are down from 3 printers to 1. But the 1 is on its last legs. They are open but long queues. I realise we are lucky as I’ve heard many others have had to close. When will these printers be replaced ?
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Lara Wahab
(@Wahabning) reported
What is it with the @PostOffice and people literally queuing up my backside. If they got any closer they would be breathing in my ****.
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FisherCraft
(@Fisher_Craft) reported
@PostOffice Thanks for the offer of help, but using the sorting office is actually better than the post office, my issue is with Royal Mail saying that them accepting and actually scanning a tracked item (and tracking showing it being accepted and moving through their system) is not enough
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Gary Buckley 🐝👩🚀🇬🇧
(@GaryBooclay) reported
@PostOffice Could you ask the technical team please? The more you dig into this, the bigger the problem sounds. Reports of 900 printers broken. Printers are 7 years obsolete. Post offices being left in the dark is not good for customer experience? Do us small business need to look elsewhere?
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Clare Walkerdine
(@Llewellyn200) reported
@PostOffice Dear post office. Is it possible that when I make a complaint regarding service instore, that it’s actually read and you don’t actually just copy and paste a generic response as a reply?? Hugely frustrating- nearly as much as the original problem you’ve caused
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Bahut Ho Gaya
(@thakureie) reported
@AshwiniVaishnaw Ur postoffice/ bank is not operational everyday, they have 2 staff. it s very rare that both comes same day.Resident of Chainpur(852212) facing issue due this .Please make sure we get money/service on all open day. 2day my parents has been denied money.@PMOIndia
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Cat Stuck In A Baseball Hat
(@Aloe_Alpaca) reported
Forgot to get a photocopy of my license so now I'm standing like an idiot in the postoffice 😭
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Puneet
(@pkjuit) reported
@IndiaPostOffice @PMOIndia Dear post office, Please teach some manners to your post office clerks on how to behave with citizens when they come to post office for postal service. I faced rude behaviour by one of your clerks in Jhotwata, jaipur post office. Postoffice.- 302012
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Salva
(@LeccSalva) reported
Shocked of how horrible royal mail customer service became. No sympathy towards a customer desperate to reunite with lost parcel. No interest to try providing a solution. Horrible experience! @RoyalMail @PostOffice #CustomerService #royalmail #postoffice
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grateful wolf
(@gratefulwolf) reported
@PostOffice O and 0 on your receipts (tracking codes) almost indistinguishable in that typeface - parcelforce told you - nobody uses O (letter) and 0 (numeral) together in codes and if they do the 0 is struck through diagonally… this is also an accessibility issue
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Lady Kate the Plate
(@KateJon41196503) reported
@GcMummy @PostOffice Woah, that’s definitely not the case & a complete misinterpretation of what Courtney has tried 2explain in numerous tweets! “Not wanted” is a gross exaggeration of what was clearly a v. poor oversight by PO. & by walking with your wallet, it won’t affect those who make decisions!