Post Office Outage

@PostOffice @RoyalMailHelp Can you see how it says its been in Kennington Park Post Office since 25th May? Can someone just please help me get my parcel?

@PostOffice I have sent you photos of the Tracking Enquiry System showing it's been in Kennington Post Office since 24 May when I've been there 2 times to pick it up. With my card and passport. And they were not bothered is all I can say. Why do we pay for a service that doesn't work?

@PostOffice @RoyalMailHelp So it's been with Kennington Park Post Office all this time and they haven't bothered to look when I visited twice!!!!! I have the print out of all the times my parcel was scanned. And the staff was SO rude. Pointing fingers and shouting.

@PostOffice having been for 2 visits to my local sorting office and 2 visits to Kennington Park Post Office unable to locate my parcel I was told "we don't work for @RoyalMail and we don't earn enough to look" and gave me a claim form. Wow!!! So rude and unhelpful. 👎🏻🥺

@PostOffice Giving credit where due, after having a few problems having my money transferred I phoned today and within hours it was done. 👍👍

@PostOffice First and last time I will ever use @PostOffice for Travel Insurance. DO NOT BUY IT. Shocking customer service @Collinson Thanks Stephen I will be complaining and going to the ombudsman service too.

@PostOffice absolute shambles at WHS Smith Post office Worcester. Being standing in queue for 30 mins and one customer served. Queue now down the stairs. One counter open. Customer service what does that mean?? #shambles

I am I’m a post office! When were you last in one? #postoffice ? I honestly didn’t know what to do, like the que etc / think I was last one in the #uk was ten years ago, surprised it was full of people. Let’s see what the service is like these days

Major problems with Post Ofice Travel Insurance DO NOT BUY IT! Involved in RTA in Turkey - May 2022 as a passenger in taxi, taken to hosp, have provided all documents and now they asking for a police report before they will consider my claim €1000 euro out of pocket @PostOffice

@BarclaysUKHelp Closing the branch would definitely have a negative impact on Haxby and the surrounding areas. We know banking can be done via @PostOffice or online but our post office is already very busy and this surely cannot be your solution to the problem, suggesting people bank elsewhere.

@PostOffice your phone line for travel insurance has a really bad connection and I’ve been holding for a while… will I actually be able to talk to someone? Thank you in advance!

@PostOffice Will not be using your products again , shame because the PO used to give good service years ago they have gone down so much over the years , the credit card services are the same awful.

@PostOffice It's to late now your staff at the PO failed to help me activate it I had to go on holiday without it ,had to use my debit card being charged 4euros every time I used it , typical private company no interest in customers just sell sell sell to feed the shareholders.

@siany_d @PostOffice Yes I know I'm not stupid it's the fact that the PO let me down trying to activate it .

@PostOffice Not enough done...over 30 mins late again today. Still trying to post the same damn parcels!!

@IndiaPostOffice @pib_comm Respected/Sir/Madam speed post tracking no. JN519093229IN is showing on website "Item Delivery Confirmed" but actually it is not delivered to me till today. persistent problem of Burari,Delhi-84 PostOffice, very imp. doc., kindly help.

@PostOffice your travel money card. Wow getting a refund today for my card. Will never use this product again.

@LCWatson01 That sucks!! Postoffice any use?

@PostOffice It’s not just me, my wife had the same problems on Saturday and I’ve previously had problems there… People were arriving with parcels and just leaving… One person on the counter just isn’t enough…

@PostOffice One bloke in the queue had been standing there that long that he started to feel Poorly and had to sit down… I only wanted to post a letter but a woman had closed all the self service tills to cash them up, they were all closed when I arrived at 1705… why close all of them…???

The @PostOffice in @WHSmith Sutton is one of the worst post offices in the country… The staff are slow, queues huge, its disorganised, the most frustrating experience going. I waited 25 mins & bang on 1730 the bloke refused to serve everyone else in the queue… Pathetic

@PostOffice Thank you Stephen.This is the 4th time in two weeks. It's so unreliable. I keep complaining but nothing happens. I hate to complain but I have customer waiting for their parcels.

@siany_d @PostOffice That makes sense; and even if the customer does want COP they can always come back and collect it later?

@jos02611 @GouldsBlog @PostOffice The decision makers should be tried & if found guilty undergo punitive sentences. This is required not only to serve as a deterrent but also on policy grounds for the significant & deliberate harm done. The organisation should also be fined & possibly wound down.

@RoyalMailHelp @PostOffice You've not been aware of this the last three times I've told you. What is the point. Your 'service' is an absolute joke. *******.

@qvcuk Got this a long time when you had it on show, is locked somewhere away, not good. One of your agents is suppose to come & pick up a parcel, after paying Evi/Hermes To Pick Up,but never did, some excuse, rang you & still waiting, looks as though a visit to PostOffice @qvcuk 🌿🌿

@angry_corner Hi. We're not aware of any reason why the PO wouldn't accept an international item, it's only Tracked 24/48 items that can't be posted there. Hopefully @PostOffice can shed some light on the issue. In the meantime, you can post any item type at your local RM delivery office Oscar

What's the deal @postoffice? I've been trying to download statements from my savings account & all I get is: "Statements cannot be viewed at this time. Please try again later." This has been going on for a week! Anyone else had this trouble? @paullewismoney

@ScotsLindaT @PostOffice That’s terrible

@slkbeauty2019 @PostOffice The only receipt that can be reprinted is the one that has just been produced. As soon as another customer has been served, or the clerk has logged out, it is gone and cannot be reprinted; no matter how many different ways you ask, sorry.