Post Office Outage

@PostOffice (2) She’s middle aged/white/blondish/hair in a bun/ wears glasses/ medium build. She once shouted at me to ‘get away from that door’ when I was just entering the branch! She never shouted at the others. Appalling service from an appalling person.

@PostOffice (2) She said the post office are not offering this service due to Covid. When I said I’ll check with C/Serv. she said she’ll give me proof of postage just this once. No manners & down right rude. I polityasked her for her name (no badge) and she REFUSED!

@PostOffice broadband we’ve bee customers for 4years but suddenly you increased charges by £10/pcm. Not sure why and phone lines seem to be broken for the past 2 evenings ... 😫 how can I speak to someone?

@andyksheffield @PostOffice Hi Andy, I support both the Post Office & Royal Mail returning to public ownership over the longer-term but accept that won’t happen without a Labour Govt. In the meantime, we need to retain services in local communities, especially for older and more vulnerable residents.

@James4Wombwell @PostOffice Do you support Post Offices returning to public ownership to stop things like this happening James? #justasking

@PostOffice your ID service said it would verify my ID in 10 mins after 30mins it changed to 13mins it’s now been an hour! 🤬 like I don’t have anything else to do!!

@PostOffice move in to my new house, wifi working for less than 24 hours.. already gone down & no details on when it’ll be back up & running other than your engineer will report back within 72 hours.. but i cant cancel my contract & trying to issue a bill.. Ridiculous.

@PostOffice @RoyalMailHelp They just said I need to contact you. So is anyone able to help because this is quite ridiculous.

@RuthsBestBoy Two of our youngests 21st birthday cards never turned up. Ours from Thortful & another posted within the town. Such a shame. Lots of people need a job, especially one where they can be masked & separated. Come on @PostOffice !

@Parcelforcehelp I arranged a redelivery for today but the tracker still says at a postoffice? Help I need this today

@PostOffice Contacted PO via email. Response was that it was a Royal Mail issue. I knew it WAS a PO issue & told the PO customer service this. As a professional company, what action are you going to take to stop this ridiculous practice at Atkyns Road PO? Check his reviews on Google too.

@PostOffice The staff member at the aforementioned PO takes your parcel and piles them on the shop floor (the wrong side of the counter) while they wait to be collected. Anybody can take/damage them. This is ongoing. I cannot use my local PO for this reason. Utterly unacceptable behaviour.

@postoffice Appalling customer service for broadband. Website won't let me change my call plan, No agents on chat. No response to email after 4 days. Phone goes silent then cuts off. Covid no longer an excuse - surely call staff can work from home

@RoyalMailHelp @PostOffice delivery was via royal mail who ot seems have falsified delivery records to show it was delivered, post office state NO deliverys were made to them on health and safety grounds so it is royal fails problem

@PostOffice self service in whsmith Guildford High Street a total pointless exercise, every time staff have to help, 3 people needed help whilst I was waiting for counter service, 1 out of 5 service points open,service desk a lot easier and better use of the member of staff

@intrepidtom @PostOffice Three weeks ago I sent a package to a friend in italy, it still hasn't arrived. The post is slow due to ongoing factors such as COVID. Shut up.

@PostOffice this morning I wake up with back pain, because the awful staff at Bracknell post office made me walk across town another post office. Which was CLOSED. It is outrageous that people can be so lazy and dismissive.

@PostOffice hi I tried cashing a cheque in at my local post office but they said they don’t let you put cheques in or anything from DVLA. Can I ask if this is true or not? He said small post offices don’t offer that kind of service but my bank advised any post office accepts it?

@se23ldn @WHSmith @PostOffice Really hope not! See huge queues at all local post offices Catford, Honor Oak etc. Be really bad to lose ours

@LilywhiteSimon @PostOffice It was his attitude to me that was disappointing...as a customer I would never think of not paying enough for something I was buying....it felt like it was my problem rather than his

@TravelsPostcard @PostOffice WTF?! It’s not like the postmasters have to pay for them, they just have to be organised enough to order them.

@PostOffice Poor service today at a local sub post office. I needed extra postage to make up for the increased postage rate on a letter to Europe. Was charged more than I needed - the postmaster no longer stocked 1p, 2p,5p stamps since he said "no one bothers sending letters" now

@CalBearCanha @cuppingmaster @_kimms_ I live up north and the Safeway and Holiday stores really try to enforce the masks. They have someone at the doors and walk around. Some people of course will not follow rules. Agree Costco is the best. I find the postoffice to be the worst.😬 Live in country so have PO Box.

@PostOffice had to make several trips to them today, each time a different reason to not send the parcel, they provided no help, not even an apology for making me walk 5 miles to the other post office that was closed. it was absurd

@PostOffice Is there a faster way to contact you about a home phone fault than trying to call you? My vulnerable neighbour's phones are not working and I have a one year old screaming at me while i sit through endless loops of recorded messages

@PostOffice Bracknell post office rejecting anything they dont feel like posting. I dont have a means to travel and was told to go to some **** off far depo that was closed when I got there. Staff are unhelpful rude, how do they still work there?

@PostOffice I just had the most horrendous experience st the Bracknell post office. Terrible staff,rejecting my parcel and telling me it was people selling crap and poating that was the problem.

@PostOffice @declanmc My mother in law has just called me to say she's experiencing the same issue. Broadband gone off and tried to call customer services but she keeps getting cut off. @PostOffice what are her options?

@PostOffice ...if a customer rings the 0345 722 3344 number, they expect to speak to a member staff not a automated voice that redirects me to the website. If I wanted to do go on the website I would have gone on the website, I wouldn’t have called up.

@PostOffice Hello, I have two part complaint 1) I am trying to make a claim, for a parcel, however your website does not recognise the ID number 2)I have been trying to get through to speak to someone, and your automated voice service will not allow it....