Is Post Office having an outage?

@PostOffice Need help linking my card to the new app - doesn’t seem to be working and has asked me to wait a day to try again! I can’t wait this long and am already abroad! Please advise!

@PostOffice Ok, thanks. It needs sorting really, as it's a service I need to make use of. Hope it can be sorted ASAP as that particular location always has lots of staff but only ever one working the counter... Second query: I want to buy from the USA an item costing £20. How do I pay 1/2

@PostOffice It's been over two weeks now, do you have an update on why the store says they do not offer the service despite your website indicating differently? (Check previous tweets)

@PostOffice If you could please. I have been to over 5 post offices that say they offer the service. But once I'm there they say otherwise.

@PostOffice Not a single branch in Wolverhampton offers DBS ID verification, what a joke for city not to offer this service.

Car license renew @PostOffice ‘offline’ like their service ! Shambles

@troyhunt @PostOffice What are your thoughts on sites blocking copy/paste in password fields so that they can implement keystroke biometrics on the username and passwords? Decent trade off, or bad idea?

@jonfavs Then they should go to the local post office and be shown. Their librarian or hell youtube can show them. Someone better drive those illiterate bastards to the damn postoffice to mail their ballots.

@PostOffice I never received it in the first place. I got the pin number but not the card. That's what I was phoning to try to sort out.

Approaching PostOffice, Total is slow PenCinema to Maternity, PostOffice is ok. Total to PostOffice, Isokoko, National is ok via @followlastma

Approaching PostOffice, Total is slow PenCinema to Maternity, PostOffice is ok. Total to PostOffice, Isokoko, National is ok

Guys, never use @PostOffice for travel insurance. Premium policy who are now stalling payment by asking for boarding passes?? Errrr that's what you give to the airline when you get on.

@PostOffice hi I’m in Turkey and have a TMC with Turkish Lira on it. The cards activated, I’ve tried to use it and withdraw money at a atm but all transactions are failing. Please can you assist? Why is the card not working?

@PostOffice No, they really really didn't. And I still don't have my credit card and I am still no further forward. Are you not going to offer a solution?

@PostOffice Hi Jess, I went at about 1pm, no counters opened and only 2 staff on in total. Went back later and had calmed down, but not ideal for lunch time

@PostOffice I know staff don't have access to PINs, that would be stupid. But if I forget my bank or credit card PIN I can get a reminder. Doesn't the Post Office card have this?

@GoldenGirlsRu @PostOffice Grade schools are doing a poor job, apparently.

@RoyalMailHelp @Minghowriter @PostOffice Do they think we are all stupid? The responses say "Yes!"

@PostOffice in the Newbury Northbrook branch during my lunch break. 2 staff members on duty, 0 counters open other than for business banking and a queue of approx 15 to use two self service postal machines. Totally inadequate, extremely poor service for the second time in a week

@lynn2wine *quickly runs to cupboard, grabs treat box, and heads to postoffice to mail it to you immediately!*

@PostOffice I'm not phoning a customer service line to complain that you packaged two book stands in a massive box. Sort your wastefulness out yourselves!

@PostOffice Hi! No, credit card. Passcode entry skips boxes or doesn’t move forward. I can see others are having the same issue through a quick Twitter search.

@PostOffice The money app is no longer working after updating to iOS12. I have reinstalled and it has not solved the issue. Is a fix being worked on?

@troyhunt @PostOffice Found out that the MyMacca’s iOS app also doesn’t support pasting passwords. Lame!

@PostOffice Why don’t we speak on phone if you have a customer services number and I can talk you through in detail and also about the sign?

@PostOffice @dfacastro You don't get to exempt yourself from reason by shouting "Security!" You actually have to explain why it's a bad idea. Go ahead, we're all listening.

Want your #PostOffice to stay open? Contact your TD etc re Future of the Post Office Network motion #anpost As we speak!

It is concerning when companies like this actually encourage bad practices... Can't trust @PostOffice to get the basics right. #passwordSecurity @LastPass will be able to help you sort your platform out.

@PostOffice By the time I got transferred it closed. This is utterly pathetic. It's hard to imagine poorer customer service

@RoyalMailHelp @PostOffice Yes the post office replied and delt with the issue

@RoyalMailHelp @PostOffice Yeah sorry aren't I stupid and dumb!!! My husband work at Royal Mail York between him & his dad they did 45 years service. Royal Mail collects post from the Post Office so excuse me if I thought you may know something

@PostOffice @mbna They told me to go to you and I'm on hols. AGAIN. This is so bad.

@PostOffice @dfacastro Oh for goodness sake. Please stop saying that not allowing passwords to be pasted is for security. It is simply stupid, wrong and means people who care about security can’t be as easily secure. It is the opposite of what you claim you achieve.

@PostOffice Also, I've had issues where I don't get all receipts. This is for my biz & I need all receipts for taxes. Again, despite putting this request in the info box on manifest I didn't get them. I had to start writing it in red pen just for them to notice and start doing it. (2/2)

@PostOffice Hi Jess, despite what's on the manifest, there've been times when I've checked online after processing, &an item's been sent wrong. Such as I ask for 2nd class &it's gone 1st. I type my manifests so it's not handwriting issues, & last time there were just 4 items listed! (1/2)

@PostOffice It was just post office, arrived, handed it over, no words, cost just over £3, not sure of service but I reckon I could have walked and swam the Atlantic by now.

@PostOffice People in the queue were complaining saying the queues at lunch time were always this bad and that there had been job cuts blaming central government.

@PostOffice Hi I was waiting for over 40 minutes. The post office is situated at the back of WH Smith’s in central Peterborough. The whole place is filthy, untidy, machines out of service, the floor is *****, the counters are a mess. It’s just not what you expect from a Post Office.

No wonder the post office is in decline, tried to get euros from local post office. Complete incompetence and poor customer service, wondering if 3euros is worth it !! That’s the difference between Asda think I will go to Asda !!! Well done @PostOffice

@PostOffice I'm trying to change the tax classification on my car. The branch said the Horizon system was not allowing them go do it. DVLA say it's the PO responsibility but PO won't help me.

@PostOffice ok i am really confused now! we are using the click and drop service with PPI labels. I dont know the difference, please explain

@PostOffice the main post office in #Peterborough is an absolute disgrace. Filthy, disorganised plus self service machines not working and only one member of staff on. Busy lunch time queue with over 30 people waiting.

@dfreemn @troyhunt @PostOffice @CRESTadvocate bad things list, ie they complain when they find paste into a passwd field, an issue with early IE6 where it exposed the paste buffer to any web site as a readable blob. Long ago fixed, but still on their list of notifiable findings.

@rentalcustard @PostOffice Maybe I misinterpreted your post, my bad. Just wanted to make clear that Jess is doing her job and I'm actually quite happy with the customer service.

@troyhunt @PostOffice Problem is Post Office is no longer a state run entity, so they tend to do whatever the hell the like now.

@PostOffice In my opinion they could if they wanted to, but they are claiming they dont make any money on them so are refusing them. This is happening across the country and I know lots of companies who face the same issue.

The #postoffice are now nothing but a glorified #junkmail delivery service. You go out of your way to stop bills being delivered to become part of #paperlesssociety and they add to it daily. #recycling

@PostOffice "the password be available on clipboard upon copying and pasting it" Password managers mitigate this by clearing the clipboard after ~30 seconds. Besides, the clipboard is only an issue if the user's computer has been compromised (e.g. spyware).

@PostOffice "the password be available on clipboard upon copying and pasting it" Password managers mitigate this by clearing the clipboard after ~30 seconds. Besides, the clipboard is only an issue if the user's computer has been compromised (e.g. spyware).

@PostOffice "passwords are secure, therefore need to be typed in manually" I don't see how the conclusion follows from the premise. "miss-match passwords within each field" I don't see how this has anything to do with copy-pasting. In fact, with copy-pasting, this is a non-problem.

@dfacastro @PostOffice What password manager are you using ? @bitwarden_app fills the input without any issue. Oh... Do you use an offline solution, so you have to copy paste manually ?

@troyhunt @PostOffice I bumped into the same with @Marvel 's Marvel Unlimited service. Copy, cut and paste are forbidden when you recover or change your password. I guess it's the same when registration. It's done in the html though, so at least it's easy to disable on a desktop browser.

@PostOffice @troyhunt Time to put the customer support flowchart aside, Jess.

@PostOffice @dfacastro Oh noooooo you’re kidding. This is very wrong. This is not how you do security; it’s the opposite. Please fix this right away.

@troyhunt @PostOffice the CHECK/@CRESTadvocate folks really need to pull their finger out here, copy/paste passwords is still on their pen test bad list last time I had a test done to their scheme a couple of months ago

@troyhunt @PostOffice @troyhunt @dfacastro use don't **** with paste extension as i have similar issues with most indian banks. they think its secure this way somehow.

@cpmgjharkhand Dear Sir today my family received the money order thanks and hope this service continue and I don't have to do further complain about any delay in service I appreciate your fast work #GUAPOSTOFFICE @PMOIndia @IndiaPostOffice #postoffice @manojsinhabjp @cpmgjharkhand

@illuminationage @MeganCaywood @tprstly @StarlingBank @PostOffice Also, maybe @AnneBoden doesn't even know about all the broken promises and failure to implement this by her employees.

@firstdirect @PostOffice @SPARintheUK the staff at The Valley Road counter service cannot accept deposit cheques - they haven't been trained apparently ? (according to the Assistant Chris last evening???)

@davew123 @MeganCaywood @tprstly @StarlingBank @PostOffice forget it dave, dozen of dates have been given & revised since they posted their roadmap ( posted last year ). 1 of them announced in July in a post within the topic a Q&A (within 2 weeks at that time) which was never done. The PostOffice thing showed their reality. Hopeless