Post Office

Post Office Outage Report

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Post Office Outage Chart 03/18/2025 15:45

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Post Office compensate me for the outage?

Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (16%)

    E-mail (16%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. TV (5%)

    TV (5%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBonnyrigg Total Blackout
United KingdomRochester E-mail
United KingdomBonnyrigg Total Blackout
United KingdomLondon Internet
United KingdomMorpeth Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • beetlecash Michael Lander (@beetlecash) reported

    @PostOffice Great marketing here. Tell me how much money you have donated to charities that support people in abusive relationships? Or do you only take their money and make out you are a hero? It is a bit of a narcissistic advertisement you have going on here.

  • LauraCassels1 Laura Cassels (@LauraCassels1) reported

    @enigma_57 @PostOffice As someone who took 13 years to leave an abusive marriage, I still feel this is more for promotion than to help. I know exactly how hard it is to be able to leave that kind of situation. However, it is just my option.

  • Purpleflower_10 Linsay (@Purpleflower_10) reported

    @DVLAgovuk @PostOffice My daughter applied for her provisional license on the 17th May online, then got told she needed to do a paper application as well. Received it within days, so someone is working! Filled it in, with exactly the same info as online, sent back, now nothing?? Can someone help plz

  • rainbowz08 Laverne (@rainbowz08) reported

    @lorrain00414525 Cashless society being promoted everywhere.. support the @PostOffice campaign Cash !

  • TrumpDestroyNWO DESTROY N WORLD ORD (@TrumpDestroyNWO) reported

    @CornishCracker @PostOffice Sorry ricky but u are making urself look stupid, once we get rid of cash the government has full control over u and if they don't like u well they wont let u have any cash, i thought anyone would know that unless u are working for the government

  • RiverWright10 RiverWright (@RiverWright10) reported

    @PostOffice @PaulKitchenMan Many small biz's begrudge paying trx fees to Visa, which is fair enough (though a bad business decision). A step toward a cashless but fair society is nationalizing our payments network into a free-to-use NDPB & offering no-credit banking accounts for anyone who needs one.

  • neil_cg Barneythebear (@neil_cg) reported

    @PostOffice Put her in touch with @PeterMurrell and @theSNP they seem to need some help with budgeting 💰💰💰 👍🏻

  • Dhiraj_2018 Dhiraj ,OH_PH हूँ, दिव्यांग नही हूँ भाई। समझते हो. (@Dhiraj_2018) reported

    @IndiaPostOffice , a parcel booked on 17th July, but no update available,unable to track consignment no EW009593181IN, kindly help to know status.@PostOffice

  • enigma_57 The Boss (@enigma_57) reported

    @LauraCassels1 @PostOffice They can highlight domestic abuse and also solutions to escape from it, which includes trying to put away money to help. Leaving a domestic abuse situation is hard enough. Having ££ will help.

  • sueyang73 Sue Yang (@sueyang73) reported

    @PostOffice I need to send an important document to Taiwan what's the best service to use?

  • enigma_57 The Boss (@enigma_57) reported

    @Frodoslead @PostOffice Oh stop being offended. They're highlighting a issue, a serious one, and a practical help around something, money which is needed to escape.

  • simplepunter M Wyard (@simplepunter) reported

    @PostOffice It is not a personal customer issue, it is your system not working. I am plainly not going to invest more without such systems functioning properly.

  • HaydarAllami Haydar Allami (@HaydarAllami) reported

    @PostOffice I use cash to tip hard working key workers who deliver my grocery and food, 👏help homeless people on my commute, 👍and give changes every time little kids in the family visit, 🤩only to mention few

  • srbinyon Moorclose Estate PO (@srbinyon) reported

    @fashionpansy @PostOffice Hi Char, if the postal order is crossed, it is treated as a cheque and must be paid into your bank a/c. Some local Post Offices can't offer this service, but if you have your bank Sort Code & A/c No, most Post Offices should have an envelope for you to use and process it for you.

  • PaulKitchenMan Paul Giles (@PaulKitchenMan) reported

    @UltimoMondo @PostOffice Not irrelevant but their lives would be an awful lot simpler if they learnt how to use technology if they are housebound. It’s not like they haven’t had 40 years to learn. Be less likely to be ripped off by the person collecting their cash too. Also wonder how they spend it?

  • nobody625 nobody (@nobody625) reported

    @PostOffice my mum has been having trouble with 1 of your phone cards and has had absolutely no help from helpline number on the back. Can she get a refund for the £5 card, please?

  • ruffus_scott Ruffus Scott (@ruffus_scott) reported

    People that work at the postoffice say. It is a zoo! They say it has to be one of the worst places in the world to work! They get paid to deliver packages within a certain time frame and if it takes you longer, then it is on your own time, even if it is Christmas.

  • MinPahal Min Pahal (@MinPahal) reported

    @PostOffice @lashes64 Bad campaign with ulterior motives. The post office is so bad they have to resort to this level to ensure cash is still used, and their poor planning not exposed. Too late.

  • richard66770365 Scrypt (@richard66770365) reported

    @PostOffice Try educating and innovating ways to help these people. A ‘save our cash’ campaign is laughable, cash is being phased out as it is no longer sustainable. If the post office is not aware of what is happening right now with fintech then it is being ran by simpletons.

  • DebateHazel Hazel *wanted 🌹got🥀* (@DebateHazel) reported

    @ArthurCrown5 @PostOffice Privatisation mate, now worse service

  • Suse_Susie S Murphy🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Suse_Susie) reported

    @Lany81 @PostOffice Do you never clean your tables? 🙄 #SaveOurCash

  • CAROLIN12185197 Saywhatyouthink (@CAROLIN12185197) reported

    @DrHydeous @joejoinerr @PostOffice No they are not thickoes, and Yes some of them cannot use cards think again, some have problems where they cannot use cards let alone computers we need to keep cash end of.

  • SciFiCopy Nell Loves Star Trek (@SciFiCopy) reported

    @PostOffice #SaveOurCash I always remember when the card network went down and the only way I was able to get home was with cash

  • enigma_57 The Boss (@enigma_57) reported

    @Frodoslead @PostOffice Not really. Even if they were pointing people to their service, if it informs people of the service, to help plan and leave the abusive relationship, what's wrong with that.

  • enigma_57 The Boss (@enigma_57) reported

    @EGal89 @CupOTeaYo @PostOffice Why is the PO getting 💩 for this? They can use their brand to highlight issues and also show practical ways to help. People leaving domestic abuse will need money. If PO have solutions, great.

  • DeviousPL PL84 (@DeviousPL) reported

    @ClaireEWebb @PostOffice Same old story, they seem to employ people who look down on anyone who dares enter a Post Office... why run a #SaveOurCash campaign if they don’t like handling cash?

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://parcel-tracking-support[.]com/postoffice/ #phishing #postoffice

  • HarjTweets . (@HarjTweets) reported

    Oi @PostOffice, ur cash machine in Northolt kept my money in the atm. Managed to get £20 out of the £250, and it kept £230 before going out of service. How do I get my money back?!

  • KelticDelta KelticΔ (@KelticDelta) reported

    @korkybuczek @PostOffice Of corse you don’t. Idiots never like to feel they’ve been wrong about something. That’s never an issue for those with intelligence.

  • AntonyDeanKemp AnthonyDeanKemp (@AntonyDeanKemp) reported

    @PostOffice Hi, I want to make a complaint I given my letter to the post office to send it off the letter got to the sender fine but the item wasn't in the letter :( why is this ? 😱😭😤