Post Office Outage

I have never come across such a miserable #postoffice worker as the one today at Mill Hill @coopuk in Cowes, Isle of Wight. I think she judged me by my appearance and clearly felt my presence as a customer offended her. Thankful other local alternatives will be open soon!

@PostOffice At one point both staff were serving ond customer. When i finally got to the counter there was no sorry to keep you or thanks for waiting

@PostOffice says my parcel is at my collection point. Collection point says it is not. Can you help me please? I do not understand how these things can happen.

@EmilyKoch @PostOffice The service is called "freepost name" -- the whole idea is that a postcode is not required. So use the image of the receipt to show the staff at your post office how to complete the cert of posting.

@PostOffice @rchdnv Hi Richard/@PostOffice I have the same issue - can I clarify what is the advice with this, please?

In what ******* century does the German postoffice actually live? No credit cards accepted... **** off...

@PostOffice why are there different bereavement departments for Post Office savings & Post Office ISA's? Need to go through the process again, which Inthought I'd done. Can you use the documentation for one account to the other? Why not advised at time? The call centre script bad

@PostOffice @WHSmith Worcester post office is a joke, monday morning and ive been in queue 30 mins so far. Nobody manning self serve so customer there also frustrated as waiting for approval

@PostOffice Hi, I wish to make a complaint to the Postman who delivered my parcel to a neighbour did not put the house number and now I can’t trace it.

And to the @PostOffice, please can posties help bring heavy packages inside? Elderly people can’t crouch down to get them. My 87 yr old father fell over trying to. They also can’t unload their own car at the dump. People used to help elderly people, now they’re not allowed to!

@PostOffice Service is a waste of time over half an hour on hold and not spoke to anyone yet my parcel has gone missing. That fact that the post said they delivered it to me and I never got it. Im@not going to complain about it if I already had it would I.

@PostOffice After eating and asking the seller where my parcel is I tracked it only to find out that it was already posted and sent to me. Was a signed for parcel that the post person signed for shows that it was delivered to me. I never got it. The depo won’t help me and calling customer

@JamesJohnTapper this should've been one of the roles of an updated postoffice/telecoms network in public control.

@AmazonHelp Picked it up today. It wasn’t scanned in by the post office when it arrived yesterday morning. @PostOffice letting folk and business down.

@WhichUK @RoyalMail I get them all the time. Never responded yet, never missed an expected parcel delivery. If a retired police officer fell for it that is his problem. It is so obviously NOT from the PostOffice.

@PostOffice @AmazonUK what’s the point in paying for next day delivery to a drop off point that’s not even open! The store (Spar) is open but because the post office side is closed, I can’t collect my delivery that’s sat behind the same counter. Bloody stupid.

@PostOffice Hmm, not so sure about this! Last time it happened the post office head office just told me to go to the next one!!! Bad customer service!!

@SHEIN_official I have been trying to return clothes to you, I started the returns process and the address given to me was not found by the @PostOffice. It seems you have no customer service either so I can’t contact you about this issue.

@PostOffice absolutely disgusted by the level of customer service we have received, happy to mis-sell us a product but do nothing to rectify the mistake #ripoff #howlongdoesittaketosendanemail #badcustomerservice

@PostOffice Hi, Yes, it was in your stockton heath branch. A rude lady, who thought it apt to march around the shop, in front of dazed onlookers accusing the perfectly legal tender of being dodgy, and by association, myself & my partner as the same. Extremely embarrassing.

@aneillans @PostOffice Absolutely. Also, the letter told me the service was transferred to @ShellEnergyHome last month, so they now also have my data & I certainly didn't give permission for that

@_BecRx @PostOffice It’s been down for over 5 hours in Berkshire and impossible to get updates. Customer Services have no information and NOTHING on web site or when you log in to account. Good luck - I’ll be changing ISP first chance I get.

@PostOffice please sort the internet connection out for uplands in Coventry honestly getting so annoyed today it’s the worst it’s ever been forever buffering not loading nothing you would not think I have fibre 😡😡

@kaybeedigital @PostOffice holy crap that has to be a data protection violation for @PostOffice contacting you about that after so long after having service removed?!

@PostOffice You have never been my ISP. Why do you have my name and address?

@PostOffice Why are postage prices cheaper if you buy a label online? Seems to go against the push to support your local high street, post office and businesses. Would much prefer to buy postage at the PO.

@PostOffice Oh, just seemed a waste when I'm not a customer!

@PostOffice What Twitter account do I need to follow to find out about current Internet Outage in Newbury? I don’t want to have to keep calling Customer Service for updates. #newbury #postoffice #shell

@kaybeedigital @bt_uk @PostOffice We had massive issues trying to transfer to TalkTalk, didn't happen, then making sure my personal details were off their records was a total pain (I think I just ran out of patience & gave up)

First, @bt_uk can't fix my broadband fault for A WEEK; second @PostOffice send me a letter about my 'broadband service' 4 years after I left them. Why do they still have my details🤨and why can't #broadband providers do better?