Post Office

Post Office Outage Report

Why is my Post Office service not working?

No problems detected

If you are having issues, please submit a report below.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Post Office Outage Chart 12/09/2025 08:50

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Post Office compensate me for the outage?

Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Wi-fi (21%)

    Wi-fi (21%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Blakelaw, Wolverhampton, London, Rochester, Dronfield, Birmingham, Liverpool and Worksop.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Total Blackout
United KingdomLondon Internet
United KingdomDronfield Total Blackout
United KingdomBirmingham Wi-fi
United KingdomLondon Total Blackout
United KingdomBirmingham Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • alok17788 आलोक मालवीया (@alok17788) reported

    @IndiaPostOffice Article no. JB246326826IN not delivered to my address at ujjain.Current status showing returned back. Didnt get any call from postoffice. Please resolve issue and deliver.

  • Hotwheels_1978 Me (@Hotwheels_1978) reported

    @PostOffice Yes it was, we have done this before no problem, not sure why today is an exception?

  • edwolves Mr Ed (@edwolves) reported

    @PostOffice it's a real shame you make it so hard to contact your HO to speak to a real person about some seriously sad and bad customer service in one of your branches. I know times are tough and we're all busy. But it's so important you welcome face to face feedback. #customers

  • Jonny_Wall Jonny Wall ⓥ (@Jonny_Wall) reported

    @PostOffice shuts at 12:30 on a Saturday and not at all on a Sunday. Whoever’s stupid idea that was needs to give their head a wobble. We will never get back to normal if the places that CAN open just can’t be bothered

  • _holyweather 💎holyweather🌞 (@_holyweather) reported

    Bought the thing to post, wrapped it, went to postoffice, went to shop to get cardboard then home to rewrap it because it wasn't suitably wrapped the first time, back to post office: a whole day gone. I will never get that day back

  • stevenwilhelmso steven wilhelm (@stevenwilhelmso) reported

    @DanRather I wish you could see how bad the Postoffice has got to be i’ve been a mailman for 23 years and I never seen it this bad the pandemic the weather people are afraid to go out and everyone is ordering online it’s unbelievably how many packages we are delivering a day

  • BrooksNel Nel (@BrooksNel) reported

    @PostOffice contact number for parcel return receipt issue? Royal mail advised they can't help.

  • siany_d Siân Davis (@siany_d) reported

    @misslufc @PostOffice Good for you, not the post offices problem.

  • Udaya_Kumar15 Udaya (@Udaya_Kumar15) reported

    @IndiaPostOffice Sir, can you please help me to reach my Registered Posts- RT941250665IN, RT941250529IN, RT941250651IN to respected destination. Because those were Job application forms and its last date were 24/02/2021.I able see still it not reached the destination postoffice

  • KapildevParua Kapildev Parua (@KapildevParua) reported

    @IndiaPostOffice My problem is solve thnk u.....india postOffice

  • C75Live Music + Art = C75 Live (@C75Live) reported

    I've got an idea @PostOffice for these covid/self service times. Self scan parcel drops. I just queued for half an hour so a guy could scan the barcode on my parcel and give me the receipt/pop that printed out. If we can scan food in supermarkets why not that.

  • popcultlover PopularCultureLover (@popcultlover) reported

    @AdamHMatthews @PostOffice This is the same with all the other major shops in Walworth Rd - M&S, Tesco, Morrisons, Iceland, Boots, Superdrug, etc. All neglected, filthy outside/inside, badly stocked, terrible staff, etc. Wouldn’t happen even as close as SE1. A ******* disgrace how SE17 is treated.

  • sangdarius03 Darius Riggins (@sangdarius03) reported

    From a loyal postal worker: please stop orderin **** lmao. Or just take a break for a week #wetiredboss #lol #postoffice

  • jammy_gibo Jamie Gibson (@jammy_gibo) reported

    @PostOffice Beaumont Leys Post Office (LE4 1DE) has been closed for a long time (not due to COVID). Why is it still listed on the website as providing services such as BRP collection? This has caused issues in my partner being able to find her BRP. Please assist.

  • ChidakwaProsper Prosper Chidakwa (@ChidakwaProsper) reported

    @PostOffice I have a parcel coming, it was posted from the Post Office but the post code on the recipt is wrong, despite it clearly being correct on the parcel itself. Please help I don’t even know if I will receive it anymore.

  • LJPimm Louise Pimm (@LJPimm) reported from Kidderminster, England

    @PostOffice he’s paid for a service that he hasn’t received!

  • BaldSwordGaming BaldswordGaming (@BaldSwordGaming) reported

    @PaulDon1989 @siany_d @PostOffice I don't know then, all I know is the bank who asked for a specific certified document said banks including them provide it, so I'll go down that rout and see where it takes me.

  • oldtrukr Oldtrukr Chris (@oldtrukr) reported

    @KMDgoBlue @angryobrien3 They do it alot where I live it sucks Prime trucks n UPS get overloaded and **** off to postoffice

  • leenavaru Leena Varu (@leenavaru) reported

    @VarchasPatel @PostOffice Horrid😡

  • RoyalMailHelp Royal Mail Help (@RoyalMailHelp) reported

    @Mosshhh_ Apologies for the inconveneince caused. We are a separate company to @PostOffice who you would need to contact about their service. >Mayah

  • raj216chanti Rajmaheshwar Reddy (@raj216chanti) reported

    @PostOffice My BRP card is yo collected from your Newcastle under Lyme 43 High Street Post office but due to covid restrictions or unforeseen conditions the said post office is closed I’ve tried contacting via telephone and email. My university enrolment is pending kindly help.

  • NotThatBigIan Ian Acheson (@NotThatBigIan) reported

    @PostOffice telecoms, in a packed field yours is truly the most imbecilic & useless customer service I've ever encountered. Whose idea was it to troll customers on hold beyond their death w/the invitation to rate the experience? I'd rather howl into a yoghurt carton on a string.

  • rohitkaitheri Rohit Kaitheri (@rohitkaitheri) reported

    @PostOffice Branch ST5 1PN indefinitely closed since 8 Jan. On 7Jan counter staff said"Post Office is inside @WHSmith bookshop which is non-essential, cannot remain open in lockdown". PostOffice still an essential service, innit? When would it open?

  • moneybhoney Michelle (@moneybhoney) reported

    @PostOffice @RoyalMailHelp I also contacted postal review panel who had sent the details to escalated complaint services and they have still not responded

  • CharleneDuchess Duchess Charlene (@CharleneDuchess) reported

    @PostOffice does brent park post office offer passport biometrics service?

  • ChrisJo40735033 Chris Jones (@ChrisJo40735033) reported

    @RetailWAFC @PostOffice So..I ordered the gin (despite the woeful website performance on the day), eventually had a receipt from PayPal saying I had paid for said gin....... and have heard nothing since! Early days under the new regime I know but it makes you wonder how bad things were.

  • BaldSwordGaming BaldswordGaming (@BaldSwordGaming) reported

    @PostOffice for your certification of documents service are you able to certify birth certificates and if so at what cost for just a single one

  • LStacey Lee Stacey (Pilchard) (@LStacey) reported

    @PostOffice And then? Any progress in this issue? When I go in next week, will staff and customers be wearing masks?

  • payneardo Dave Payne (Payneardo) 😇 (@payneardo) reported

    @PostOffice I paid for a driving licence renewal on December 23rd & went on to the Grimsby branch but according to the @DVLAgovuk receipt I've been given relates to a different driver. They are impossible to get hold of, can you help trace where my money has gone & licence is

  • jeffers_71 Mark (@jeffers_71) reported

    @PostOffice How can I find out which Post Office I can print my parcel return label (my retailer tells me to) at ? It’s not a listed service on the website 🤔