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Post Office

Post Office service status: outage reports and connection issues

Why is my Post Office service not working?

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Full Outage Map

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 39% Total Blackout (39%)
  • 11% E-mail (11%)
  • 6% Wi-fi (6%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Braintree, Crewe, London, Wantage, Taunton, Boroughbridge, Coventry, Slough, and Newmarket.

CityProblem TypeReport Time
Braintree Internet 1 day ago
Crewe Internet 5 days ago
London Internet 6 days ago
Wantage Total Blackout 17 days ago
Taunton Total Blackout 17 days ago
Boroughbridge Total Blackout 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.

  • Amitpathak48
    @mit🇮🇳 (@Amitpathak48) reported

    @narendramodi @JM_Scindia please help. This postoffice people are nod doing anything only new new propoganda daily.

  • aquanauts2019
    Aquanaut 2025 (@aquanauts2019) reported

    @PostOffice @AndrewConnor5 Post office are a terrible company now

  • motherrr
    Behroze Telang. (@motherrr) reported

    Musibat musibat. Went to khar postoffice to post an envelope abroad. Server down for days.😭told to go to airport po. Oh gosh. So far. & took a chance at bandra po. Long line but white hair did the trick. Very efficient. Can a server not be repaired?? @vinatewa_vinay @joydeepg9

  • SIMPHIWED6
    Sims (@SIMPHIWED6) reported

    @SphelelehZwane Sure no problem. Also you can search that track number on the Postoffice website.

  • WattenRobbie
    Robbie McGowan (@WattenRobbie) reported

    @bookbird71 @PostOffice Assuming you also went into the Post Office on your lunch break, you then find it ridiculous that others should take their lunch, assuming that is what they were doing. Crap customer service because they’re a crap company to work for. For clarity I was a post master for 17 years.

  • madjack5774
    my name is... (@madjack5774) reported

    @RepMaryMiller If your office provide same "help" as local township office offer or postoffice offer than what is the difference? Just curious? One can get pp in 2 weeks after applying at USPS and pay expedite fee... unless your office is making this happen without any fee. Just wondering.

  • AliB15967
    Alice (@AliB15967) reported

    @PostOffice - I have received an email from you regarding compensation owing to you not providing a service I paid through the nose for, which makes no sense and now no one is answering my queries. Case Number: 11802440. Please confirm when I am to receive the refund due.

  • madjack5774
    my name is... (@madjack5774) reported

    @RepCasten Also help to pay the fee for expedite service? Otherwise, if not then I think my township office or postoffice provide same services and I will get pp in 2 weeks.

  • mmc02939722
    mmc (@mmc02939722) reported

    @AmazonHelp my order has been sitting at the Amazon Depot here in Georgia since 5 o’clock Saturday morning now I guess it’s not gonna be delivered today because it gets nobody showed up for friggin work. I thought the Postoffice sucked fixing to cancel my membership.

  • LilywhiteSimon
    Simon (@LilywhiteSimon) reported

    @frfunlouis @PostOffice That’s Royal Mail customer services number. Nothing at all to do with Post Office.

  • roodskins
    ʀᴏᴏᴅꜱᴋɪɴꜱ (@roodskins) reported

    @PostOffice This is absurd. Why are the opening hours for Aberdare Delivery Office so poor? Open today 8am till 10am. How are these opening times feasible for people who work? Surely you need to be opening longer.

  • elstoleno
    Rachel Bell (@elstoleno) reported

    @PostOffice @RoyalMail @eBay_UK hi, help please. Witherwack Post Office (Sunderland) have scanned my parcel, it has appeared on tracking, but now they're saying it says invalid and that it has already been scanned and won't take the parcel.

  • JuliaEdwarsu
    Julia Edwards (@JuliaEdwarsu) reported

    @PostOffice Halifax post office was a joke this morning. Tried to return Amazon parcel, queued for 10 mins then told to get back in the queue for another till to be told scanner wasn’t working and to come back another day. Staff member was rude, yawning and totally uninterested

  • WoolfyH
    Woolfy Hulky (@WoolfyH) reported

    @CompaniesHouse @GOVUK What dreadful service. For the past 3 months i have been trying to verify my identity. No help from both. Gov uk agents told me now that I need to get an accountant. Why can i not get a letter for the postoffice. Broken-down. Stressed

  • MomsProllyMad
    Queen City Kids™ (@MomsProllyMad) reported

    We need a @eBay competitior. im a member since 2002, buying and selling. Someone bought an item, and the postoffice told me the buyers zip is diff. He fixed it, i told the buyer to update via msg, he msg'd me later saying the item arrived, hes happy. that was Apr27 ago. ebay wont release $138 to me until MAY 16!!!! tried customer service, but i cant understand punjabi. **** #EBAY. do not use them.

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported

    @PostOffice Thank you for your help. Appreciated.

  • PancostaPolly
    Polly Pancosta (@PancostaPolly) reported

    @postoffice daughter is stuck at Leamington Spa post office trying to collect ordered (and paid for) currency. Staff says transaction not completed despite money being taken. Going to airport at 4am so no way to collect. Very poor service

  • ch477er
    Justice4all (@ch477er) reported

    @Togetherdec @darrenpjones I used the postoffice to create my login as a limited company so I didn’t have to use ‘one login”

  • ggganeshh
    𝕲𝖆𝖓𝖊𝖘𝖍 * (@ggganeshh) reported

    A poorlady was trying withdraw money from a postoffice a/c of her late husband with no nomination. It had 10k They asked her get family tree + affidavit. Std rate across BLR 7k, affidavit 3k. Shr broke down on hearing it and gave up on the money Corruption crushes the poor

  • Iintarfa1949
    Cicero (@Iintarfa1949) reported

    Quick, I need a brandy. I am in shock. I have just received my house insurance renewal reminder from the @PostOffice and the premium has actually gone down!

  • Anbu_Batumalai
    Anbu B (@Anbu_Batumalai) reported

    @PostOffice spoke to the CS agent, cancelled the insurance as i am selling my car. was informed it cost £36 to cancel. I should hv left the insurance live untill end of term which 9th May. I spent my time to call and incur £36 and your cover is only for 350 days instead of 365 days.

  • Lindseyy888
    𝕝𝕚𝕟𝕕𝕤𝕖𝕪 🇬🇧🇮🇱🧡 (@Lindseyy888) reported

    @bookbird71 @WattenRobbie @PostOffice It depends, if it happens a lot in that branch then I’d agree. But it was a Wednesday which is a balancing day, maybe they ran into an issue and needed to try problem solve before getting the stock unit back up and running.

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @mehtabhuvnesh01 R/sir Booking counter at Tosham SO is operational till 1500 hours. As per report of SPM Tosham, no such instance regarding non booking of articles at 1400 hours occurred in tosham postoffice. In this regard, if complainant have some evidence in support of his/her allegation then please provide with complaint so that matter can be inquired accordingly.

  • Julian2017124
    julian (@Julian2017124) reported

    Unlike my experiences with @PostOffice and @WilliamHill who fought me every single step, refused to apologise, and never properly fixed their mistakes, at least Sky has shown a real difference. This highlights how some companies seem to think they’re above the law, above being challenged, and completely unaccountable for their actions and decisions. Importantly, it’s not about companies always giving in or admitting the customer is right every single time sometimes the customer can be wrong. But when the customer has clear evidence that proves their side of the story beyond reasonable doubt, it shouldn’t be difficult for a company to simply say: “Yes, we made a mistake here’s your full payout.” Take the £5.75 @WilliamHill owed/owes me but refused and still refusing to pay properly they should have just admitted the error and fixed it. Why do some companies struggle so much to be honest and say sorry when things go wrong? It doesn’t have to end in long adjudication processes or court battles. Disputes should be settled fairly and quickly through agreement, not turned into fights.

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @mehtabhuvnesh01 R/sir Booking counter at Tosham SO is operational till 1500 hours. As per report of SPM Tosham, no such instance regarding non booking of articles at 1400 hours occurred in tosham postoffice. In this regard, if complainant have some evidence in support of his/her allegation then please provide with complaint so that matter can be inquired accordingly.

  • MANISHJ45861523
    Manish Joshi (@MANISHJ45861523) reported

    @saybwala @KesariDhwaj U should also raise complain against ur postman, they always deliver mail at home. Never went to postoffice to pickup mail

  • michaelkerton
    @mkerton@mastodon.online Green Env soc #degrowth (@michaelkerton) reported

    It's not NHS staff E.G. those on the front-line, saving and caring for the infirm. Nope, it's "management". The same characters who are involved in #Grenfell; #postoffice and government. It's the so-called "eletes" vs the plebs. Not creed vs the poor. Two-tier "justice".

  • LwaziLam
    Smegga (@LwaziLam) reported

    @MbusoKhuzwayo_ @Olivia_LaGrange Government is the biggest spender of services & goods in ZAR White businesses will never survive without government spending. You can see now Cyril is trying by all means to shift government spending & services to private sector, i.e Eskom, Transnet, ID preparing, SAA, PostOffice

  • phantlers
    phantlers ⭐⭐ (@phantlers) reported

    After being stuck on this platform for a day or more resolving an issue with @PostOffice, and satisfactorily, I must take a bow and leave you mugs to wallow. Wrestling with pigs, I need a shower.