Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (7%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Sunderland, Southwark, Blackburn, London, Kidderminster, Burnley, Northwich, Reigate and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
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| Southwark |
Total Blackout | |
| Blackburn |
Wi-fi | |
| London |
Wi-fi | |
| Kidderminster |
Total Blackout | |
| Burnley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Verity Tynan
(@veetee39) reported
@MrsAnnelidWorm @shomac28 @PostOffice Yeah my mum was in for while on Saturday. Very concerning especially as an awful lot of elderly people use it.
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sarah
(@sarah_favourite) reported
Gutted that my local shop which housed a post office has had to alter the post office counter opening times. It will no longer be open after 5.30 weekdays or 12.30 on a Saturday. Another handy service removed by @PostOffice @Royalmail
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Greg🎈
(@greg_smith29) reported
Hi @PostOffice our Internet service is down. OX29 4QG. Anything you can do? 🤔
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Lochani Hartley
(@DrLochHartley) reported
@PostOffice Thanks for your reply. The manager felt he had no higher support to make the post office safe to work for both customers and his staff. If he is unable to cope, who is there to intervene? What can be done?
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Clarty81
(@Clarty81) reported
@Mishchievous1 @PostOffice Wot bout you keep ya nose out coz unless you live here you know nothing im not a lil disrespectful dicked, thats the problem with judging people coz she judged me by lookin at me ,i follow every covid rule Possible i have a daughter to care for My point her people skills shockin
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Christopher Hackett
(@Chris_Hackett) reported
@LondonLadAnt @KillerKoalaz @PostOffice Card surcharges have been outlawed for some time however minimum spend is only a breach of the rules of the card network (e.g. Visa, MasterCard) unless I missed a change. Retail operates by "invitation to treat" which limits obligations (they could insist on payment in USD)
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Laureooooo
(@chase_laurenx) reported
@PostOffice Hi there. I made a complaint to the post office online on 21/01/21. I know because of covid there are delays in replies, but when can I expect to hear back? I marked it as urgent. Thanks
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Annabelle
(@Annabelleking71) reported
@PostOffice any chance of answering any phone? Royal mail tracked service is awful, are you postal workers stealing post?
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Elizabeth
(@Elizabe50513818) reported
@PostOffice my tracked parcel - recorded delivery - is missing and no-one wants to nudge the depot even though it's been nearly 3 weeks. Please can you help?
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Rãkèsh
(@Rksh73308935) reported
@IndiaPostOffice @IndiaPostOffice Can you update me quickly on this. Package contains adharcard which is delivered to wrong person. Plz tale this on priority. I didnt get the package. And its marked delivered by postoffice. Who will take responsibility if my adhar card is misused. Need help
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𝒞𝒶𝓇𝓁𝒾𝓉𝒶♎💚 𝓈𝒽𝑒 / 𝒽𝑒𝓇
(@MissWoessie) reported
Another month of lockdown... another month of no postoffice..... another month of no walks in my favourite zoo, outdoors(!) (but I can go for a walk in any park... WTF is that about then??? Another month...will they make it through?? They better! We need a new government... NOW
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Lauren Giggins
(@giggyloz) reported
@PostOffice @WesternUnion can anyone help please? Trying to set up a transfer but it is not accepting my passport details for the account.
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Arriadna😷🇺🇸✨
(@Arriadna) reported
@lc1_summit @PostOffice I feel bad for them. They suffered so much lately.
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The Consumer Council (Northern Ireland)
(@ConsumerCouncil) reported
@patrickcoyle09 @PostOffice Mail and make an official complaint. An item is not deemed as lost, until 10 days after the date it was due to be delivered. The maximum level of compensation under second class mail is £20. However, it will help your case if can provide proof of posting (receipt) [cont...]
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Justin f
(@Justinf49885450) reported
@PostOffice Hi, it’s been 3 weeks since I called to cancel but I haven’t had confirmation in the post yet, can you confirm I’m not going to be billed again for broadband please??
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Hannah
(@HBrewster2209) reported
@PostOffice Hi your online form for complaints is not working & you only have a phone line for deaf/ hard of hearing. How do we make a formal complaint?
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Post Office ≠ Royal Mail
(@NewPOGuy) reported
@PostOffice @DrLochHartley I question when we were told that we had to enforce customer limits, considering we repeatedly get told not to enforce mask rules by your Twitter team.
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Post Office ≠ Royal Mail
(@NewPOGuy) reported
@Paulalfc10 @PostOffice Yeah its the banks that issue them so contact them. Typical PO support have no idea what customers actually talk about, they've probably never once worked in a branch.
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The Consumer Council (Northern Ireland)
(@ConsumerCouncil) reported
@patrickcoyle09 @PostOffice the contract with the delivery company not the buyer. This is why it is important that the delivery service used, must provide the adequate tracking and levels of compensation, should the item be lost, damaged or significantly delayed. We would advise you to go to Royal [cont..]
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Anu Sena
(@Anu121Sena) reported
@PostOffice the internet is down. How do i get this fixed please
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KSean
(@KSean02) reported
@IndiaPostOffice facing medicine delivery issue via Wayanad panamaram postoffice. Can you please help. Status shows item on hold on addressee instructions.
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Pplastrum22
(@pplastrum22) reported
@CorreosAtiende @PostOffice @RoyalMailHelp so someone in the Uk has a massive issue with geography and reading ... really???
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Ellie Tasker
(@elltask) reported
I am so disappointed in both @RoyalMail and @PostOffice - they make it so difficult to make a complaint that I just cba anymore. Royal Mail owes me nearly £100 and I literally can’t be arsed to care. It’s just so much effort.
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sunnyhayes / SUNNYTOPTAGGS
(@Sunnyhayes17) reported
@PostOffice Don't worry I know it was a scam I never give my details out Or even click on links
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CARA❤
(@Paulalfc10) reported
@PostOffice Yes mine is faulty and I rang up post office and they said they had never heard of it. Think I have to order it through my bank anyway but customer services should have knew what I was referring to
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Cherie Virden
(@Cheriebomb) reported
The #PostOffice is so screwed up! Yearly PO Box rent due 1/31 for $226. I send in my payment 1/26. Today I received payment back w notation “rates increased 1/24, resubmit correct payment” no new amount given. Go the PO to find out WTF is going on. Told new amount is $286!
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Timbukt2
(@Timbukt22) reported
@PostOffice I (and a number of others) tried to send parcels from the branch in the Co-Op on North End Road, Fulham. One lady had been there last Fri with her parcels. I get that things go wrong ... my issue is how unhelpful the staff were.
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CARA❤
(@Paulalfc10) reported
@PostOffice your customer service staff really need educated on cash deposit cards for banks. When I rang up they were extremely unhelpful and said they hadn't heard of these cards
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Hannah
(@HBrewster2209) reported
@PostOffice What information would you like to take? I can’t fit the complaint into the sizes of tweets because it would be too long.
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The Consumer Council (Northern Ireland)
(@ConsumerCouncil) reported
@patrickcoyle09 @PostOffice In these circumstances, under Consumer Law the seller is responsible for the goods being sold until they are in the physical possession of the customer, or someone appointed by the customer or delivered to a nominated safe place. This is because, as the seller you hold [cont...]