Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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E-mail (16%)
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Total Blackout (16%)
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TV (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bonnyrigg |
Total Blackout | |
| Rochester |
||
| Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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NB
(@NeilB019) reported
@PostOffice The malton branch, I can appreciate they have a closing time but closing the doors to suit the staff before trading hours is very poor in my eyes. I work in retail myself and it’s not allowed where I work
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A blessing to someone
(@lizinthefablane) reported
@PostOffice what’s the point of self service machines that don’t print receipts with a tracking number… 🤔
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Sarah
(@Sarah16778693) reported
@PostOffice the worst thing in Chesterfield is 1! Post office in Chesterfield Town centre. 1 member of staff on the counters, a massive queue, still no service after 25 minutes of waiting. Not good post office
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Sarah Herring
(@sarah_sherri) reported
@PostOffice Raised an issue with you re. Drop&Go. After initial contact, not receiving any response. Can you help?
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AW7791011
(@AlisonWayman1) reported
@PostOffice The parcel for me to collect is located at the post office I. E. for me to collect in person and has nothing whatsoever to do with the Royal Mail service as clearly given in the message.
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Donna Jonas
(@DonnaJonas1) reported
@PostOffice Gone are the days when you can actually phone your local branch without having to make a special trip. Instead you call an 0345 number and not one option enables you to speak to a person. Even if you want to make a complaint you have to fill in a form 😤
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jane pearce
(@janepearce53) reported
@PostOffice can’t we have a label for parcels that ARE NOT FRAGILE so the postman pushes a parcel through the letter box. Letter boxes are made to stop droughts to help global warming etc, so some items need a firm push. Fed up with having to go pick up packages
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Lucie
(@ByrneLuc) reported
If you think you need to phone the @PostOffice, just don't. Horrendous customer service. Unfortunately I spoke with an extremely rude and unhelpful staff member who put the phone down on me! There are many for whom the telephone is their only option, how would they proceed?
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AW7791011
(@AlisonWayman1) reported
@PostOffice I have received 2 text messages claiming I have a special.parcel to collect. First one was from a BT Mobile and the other from EE network. They are both mobile numbers but as no one that I know contact lately has confirmed they have sent me a parcel I just wanted to check if ok
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Maggs 🟨🟥
(@MaggsLondonGirl) reported
@PostOffice @SaveBrontePO The easy solution would be to offer a permanent contract to the existing Post Office operator within the Main Street Branch and to have an additional counter service at the Co-Op. In an expanding village there is a need for two PO’s why are you not listening to your customers?
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Diana Maria💙
(@didge32) reported
1/2 @PostOffice this gift was posted 03/08 - parcel has been sitting “somewhere” for 16days!!! Apparently criteria for posting outside U.K. changed 1st July- this parcel was posted 3/8 the online service wouldn’t allow us to progress until each step of info had been “approved”??
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carolinealvarez
(@854529f29f79450) reported
@PostOffice Ok, thanks. I did ring the help line, now waiting for an engineer. I have been told this will be Friday or Monday but I was just hoping it might be resolved sooner. It is my 90 yr old mother who lives independently and needs the phone line for her emergency alarm and contact.
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Hufpuf
(@Sofpof1) reported
@PostOffice @DailyMailUK East Barnet Post Office definitely over charging and ripping people off. They are so rude and defensive if ever they are questioned about prices. Told my wife to “Stop talking so much and asking questions”. Send a secret shopper and see!
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Paul Ridley
(@PaulRidley5) reported
@PostOffice Thanks for your help is there a place we can keep checking for an announcement about opening again as a lot of people rely on place to pay bills and get their money and post stuff, as well as paying money in as sadly wolverton doesn't have any banks
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Siân Davis
(@siany_d) reported
@AngeloStaniskla @PostOffice Signed for wouldnt be possible but the branch could've given a cop, if they weren't sure how they can look on the help section of their system
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Steph Dorward
(@LiviaLannister) reported
@PostOffice am in your Worcs High St branch and have been waiting for 20 mins so far and I haven’t actually got as far as the main queue. Why? Because your self service machines are out of order. Ridiculous.
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carolinealvarez
(@854529f29f79450) reported
@PostOffice could you tell me what the problem is with your Internet/phone lines in the UB5 area. Thanks
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Bob Smith
(@Schmiffy12) reported
After paying in cash at Combe Down, Bath @PostOffice the lady said she couldn’t help me with change as I didn’t have a ‘Change Card’ from my Bank As there is no such thing…..maybe you could have a word? Thank you
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Shravan Surase
(@ShravanSurase) reported
@IndiaPostOffice I have visited Postoffice Wagholi 412207 , there I got the delivery. When I complained to post official I got reply from delivery boy that if next time your delivery comes then I will take revenge of complaint. I am scared now whether to use India post services or no.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://support-po[.]com/ #phishing #postoffice #enom
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Aaron hassan
(@custardwarrior) reported
@PostOffice ur post office in merthyr are crap y is it even open had to go 5o brynmawr a place with a population of 5k to do a @dvla renewal merthyr had a population of 60k merthyr post office seems to offer **** all in services
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Scontroso
(@GOBiddy) reported
@GBNEWS or go to a @PostOffice that does them and even takes pic for you, they then send electronically. fantastic quick service from that method
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CARL68R
(@Carl68R) reported
@PostOffice technical issues with online savings all day and not a mention on here when it will be fixed. Unacceptable service.
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Ian Carter
(@carter_ian) reported
@PostOffice #WhittonHighStreet Your manager needs to go on a politeness course! He is rude, ignorant and a thoroughly disrespectful idiot Please address this issue as he obviously has no people or customer service skills Thank you @carter_ljc
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Jenna McGregor Jackson
(@Jennababes) reported
@PostOffice About 20 minutes. Having one member of staff is not good enough and unfair on that staff member. And only open on a Saturday? What if people work and can't go then? Should never have relocated from Aberdeen Walk
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dogday
(@dogdays999) reported
.@PostOffice Terrible customer service from PO telecoms arm leaving an 85 yr old without a phone line - can't speak to anyone who can help
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Christopher Head
(@chrish9070) reported
@PostOfficeNews Some of us would have loved to keep our branches open for the community but through #PostOfficeScandal we had no choice...yet @PostOffice is still failing to fairly compensate those who exposed the entire scandal. Step up and do the right thing as your CEO suggested #service
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AW7791011
(@AlisonWayman1) reported
@PostOffice I want the sum of £1.45 retuenrd to me that I have paid to The Post Office Service because my parcel has not been delivered and I consider this to be theft from me and misrepresenting the dear friend who paid for the special delivery service for the item to be at first collected.
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Rahul pawar
(@rahulpawar271) reported
@IndiaPostOffice What kind of service it is whatever comes with full address as well as name of spouse is there your postoffice people return back letter to sender saying receiver refuse to accept This is about pawai postoffice in panna district mp pin 488446 Please check
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louise o'connell
(@choochielou) reported
@PostOffice @RoyalMailHelp I have a serious & urgent issue with legal documents going missing & not being properly tracked (the lady at the counter didn't give me the correct reciept). I have emailed many times but I now have to ask the courts for an extension. Please help asap