Post Office Outage Report
Why is my Post Office service not working?
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (60%)
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Total Blackout (20%)
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E-mail (13%)
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Wi-fi (7%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Birmingham, Bristol, Croydon, Finchley, Bonnyrigg and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Bristol |
Internet | |
| Croydon |
Internet | |
| Finchley |
Internet | |
| Bristol |
Internet | |
| Bonnyrigg |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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sonjajakovljevflash
(@sjboxoffice) reported
@PostOffice I would appreciate more Writen response on the COMPLAINT I made. You have to consider that I had situation - and number of back of a card - try to take advantage of me. I have recorded evidence . Do not intend to stress more than what I was during the SITUATION.
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post office scandal survivor
(@nattyplums) reported
@PostOffice Me: February 28th, despise every single corrupt idiot who works for Post Office Me: March 1st, watching Anne Allaker lying her stupid head off in the inquiry just to waste even more time and money, and hat8ng you all even more. Hand yourselves in to the police, you crooks!
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utkarsh jajodia
(@utkarshjajodia) reported
@speedpostdandi @PostOffice hello I am dilip jajodia from darbhanga bihar..very poor service in post office lalbagh ..not any response taken by anyone .. documents wrong delivery to another one for this reason I am going post office from 2 days but no one taking seriously..
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Sandra Tizzard
(@sandratizzard) reported
The culture in @PostOffice is loud and very clear. So many assumptions, that were handed down. No awareness that the contract didn’t actually state Spmrs were responsible for losses that weren’t due to their actions. There was no allowance for that possibility #PostOfficeScandal
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Darrell Root
(@DarrellRoot) reported
@brianwhelton @PostOffice @fujitsu_uk Some consultants get paid to always find issues. Some consultants get paid to never find issues.
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Natalia
(@NataliaDaviesUK) reported
@PostOffice appalling management and customers service in Chelmsford High street branch. One person serving all the customers and 2 scanning letters. No respect to disabled customers. Horrible.
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lemon
(@xplodinglemon) reported
@coyleneil @PostOffice i walk past this post offic every day and i’ve never seen it not busy or without a queue
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Darren Wheeler 💉x4
(@DarrenWheeler) reported
@brianwhelton @PostOffice @fujitsu_uk I get the feeling they never actually looked. I've said it before and will repeat ad nauseum. There needs to conspiracy to and perverting the course of justice charges for those at the top.
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James Christie 🇺🇦
(@james_christie) reported
@brianwhelton @PostOffice @fujitsu_uk ...take a dim view of time-wasting arguments that bugs are necessarily less significant if they do not affect all users. It's a stupid stance to take, but the Post Office persisted with it. Not systemic? Not a real problem. It was utter nonsense, and deliberately misleading. 3/3
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AimeeGower ☽
(@AimeeGower) reported
@PostOffice so is it a rule that you employee the rudest people in the UK just went to your Farringdon branch and there was no manners he was was rude for no reason awful man
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𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛
(@brianwhelton) reported
@mkiceburnmarko @PostOffice @fujitsu_uk I don't think Horizions issues weren't network related (aside connectivity), it was the applications running on hosts. Horizon was hosted on a terminal, not the network. It was the software/configuration/integration and interoperability of different programs that was the issue.
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Linda Owen
(@LindaOw92651003) reported
@PostOffice Hi Stephen… I appreciate that you said you passed this complaint to the complaint handler to chase but it’s now been 16 days since I sent it to you for help & 2 & half months since I had any email response. I don’t think this is an acceptable length of time to have to wait.
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𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛
(@brianwhelton) reported
@james_christie @PostOffice @fujitsu_uk If you have a bug that affect multiple locations, another that affected several others, then others that affects other locations, but not those others, I'd say your system has 'issues'. That amount of unpredictable/repeatable issues would be described by me as systemic issues.
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Charlotte
(@cmdhindle) reported
@coyleneil @PostOffice And while you are at it, please ask what's happening at the SE1 sorting office, Mandela Way. We get post once a week at best, every 10 days at worst. Plus, someone there regularly insists we have "gone away" and this holds up the post even more.
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RyeHillTRA
(@RyeHillTRA) reported
@WalworthSociety @PostOffice So much for the 15 minute city. Further disadvantaging the poor, vulnerable and elderly. Sickening considering the banks will soon pull out of this area too. Curious as to what, if any, representation the elected officials in this area made to the Post Office to save this
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David Reader
(@davidareader) reported
from
Rochdale, England
So, anyway, besides the gripe about you being stuck in the past.. How about clarifying @PostOffice policy on providing proof of postage .. and if you won't, how about @RoyalMailHelp fix their processes to not require it?
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sonjajakovljevflash
(@sjboxoffice) reported
@PostOffice Well. Travel money card in 12 different values. I just came from Europe with 160 E and 5 Pounds - on it. As I have had some bad UBER experiences, to me was important to CLOSE the CARD ASAP, and take money out. I follow instruction and did went in post office #1
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Devrim
(@dewrimkarabulut) reported
@coyleneil @PostOffice Good morning Neil, there is no heating and @lb_southwark repair team do not pick up the phones. I have been calling them since 9am. I think you should have a meeting with the manager. Their service is poor. I pay my council and income tax and I do not deserve their poor service.
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madebymanos
(@manoskalamenios) reported
@PostOffice was in Richmond Post office and the manager told me that the self-service kiosks doesn't accept anymore international parcels and I have to queue for them in the counter from now on. Is that correct? New policy apparently.
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David Reader
(@davidareader) reported
@tony_sutton @PostOffice @RoyalMailHelp Post Office IT really is a shitshow though. I have some sympathy with the postmaster when presented with a sackfull of items, but as it is I've paid for a service that purports to do what I want and I'd like to receive it.
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mark kelly
(@mkiceburnmarko) reported
@sandratizzard @PostOffice Esp when one have arm robbery to like just said in inquiry, one subject to cyber attack on Horizon moneygram network
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sonjajakovljevflash
(@sjboxoffice) reported
@PostOffice 5 pounds is charged for the transaction. Did not make no sense as I can withdraw money for myself without charges. She said there is no way back on the BANK account. Lady advised me to call the number on the back of the card to discuss my issues -
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India Post
(@IndiaPostOffice) reported
@vikasanandjee As per reply received from SPOs Nalanda. It is to intimate that the above said matter is related to Ekangar Dih Branch Postoffice, Ekangardih B.O IPPB transaction done regularly and no any trouble in IPPB transaction.
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James Christie 🇺🇦
(@james_christie) reported
@brianwhelton @PostOffice @fujitsu_uk ...eg comms problems producing discrepancies between a branch & the central system. Second Sight did identify such problems in their first report. The Post Office definition of systemic is a distraction in practical terms. Working as a test manager or IT auditor I would...2/3
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sonjajakovljevflash
(@sjboxoffice) reported
@PostOffice after the phone call finished I transferred euros in GBP in the app- I had 165£- I can go and pick on any cash point for my self- I would like to know who are #postoffice employees- that want to "help" me, and CHARGE me those enormous sums for CASH WRIDRAW? Why barcode transfer?
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mark kelly
(@mkiceburnmarko) reported
@brianwhelton @PostOffice @fujitsu_uk One thing to point to PO managers, each branches are quite unique with product selection they offer, to number of counters,type of staff, and communication network used. Hence, it is very inpartical for all network to suffer the same bug issue.
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Mark
(@tewkesmark) reported
@PostOffice completely unacceptable customer service at Cheltenham WHSmiths. Massive queue of people being ignored by 2 members of staff.
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Phil
(@pmyrps) reported
@PostOffice I keep on getting an ‘error’ message when I try and log into my newly opened account. Is there a problem with the website and when will it be fixed?
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𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛
(@brianwhelton) reported
@mkiceburnmarko @PostOffice @fujitsu_uk I don't think Horizions issues were network related (aside connectivity), it was the applications running on hosts. Horizon was hosted on a terminal, not the network. It was the software/configuration/integration and interoperability of different programs that was the issue.
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TheRacingMutley
(@Mutleyspaw) reported
@PostOffice . @Anna_Firth @GMB_X03 Just counted 25 people in the queue now. It’s actually really unfair on the single member of staff who is here on their own, as well as a disgraceful service