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Post Office service status: outage reports and connection issues

Why is my Post Office service not working?

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Full Outage Map

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 43% Internet (43%)
  • 36% Total Blackout (36%)
  • 14% E-mail (14%)
  • 7% Wi-fi (7%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Boroughbridge, Coventry, Slough, Newmarket, Hackney, Dudley, Sutton, Newport, Johnstone, and Wolverhampton.

CityProblem TypeReport Time
Boroughbridge Total Blackout 20 days ago
Coventry Total Blackout 20 days ago
Slough Internet 22 days ago
Newmarket E-mail 26 days ago
Hackney Total Blackout 1 month ago
Newport Internet 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @sjt18 @PostOffice 100% it was you who was rude first and went nuts st her because she has to follow rules and wouldn't just give you your parcel.

  • GForkes15653
    Guy Forkes (@GForkes15653) reported

    @ArturNadol7566 @PostOffice Every civil service agency or department has had issues with implementing any large scale project whether that HS2, IT or rolling out xyz. Despite the costs being astronomical, I wonder why they don't just outsource the whole thing. Or is it because they are using private...?

  • WoolfyH
    Woolfy Hulky (@WoolfyH) reported

    @CompaniesHouse @GOVUK What dreadful service. For the past 3 months i have been trying to verify my identity. No help from both. Gov uk agents told me now that I need to get an accountant. Why can i not get a letter for the postoffice. Broken-down. Stressed

  • Rantsofus1
    Rants of us (@Rantsofus1) reported

    @katiegilchrist @DonaldPond6 @PostOffice Bet you be the first to moan if needed compensation from the courier and hadn’t paid for the service that covers your items

  • JonathonWi68729
    Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported

    @HM_Passport @PostOffice Cambridge st Andrews st branch service was VILE yesterday. No WIFI for services, Long queues, Only 1 person serving whilst other staff were just hanging around, the entrance door was making a scraping noise every time it opened and closed. Third world staff, third world service.

  • ggganeshh
    𝕲𝖆𝖓𝖊𝖘𝖍 * (@ggganeshh) reported

    A poorlady was trying withdraw money from a postoffice a/c of her late husband with no nomination. It had 10k They asked her get family tree + affidavit. Std rate across BLR 7k, affidavit 3k. Shr broke down on hearing it and gave up on the money Corruption crushes the poor

  • wings2007PCH
    Patricia Hans (@wings2007PCH) reported

    @RealCandaceO @HunterBiden I hoped you asked about Kamala. Worst Dem decision. Kamala and Erika are not qualified for just about any govn. job, period. I won't insult the PostOffice.

  • frfunlouis
    D (@frfunlouis) reported

    @PostOffice 0345 774 0740 - used 24 tracked service, 3 days later it’s not even moved from a hub!

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @rja_carnegie @DrMarianaClaire @PostOffice No, the QR code was on someone's phone that needs to be scanned to print the label so nothing to do with printer quality and everything to do with the customer needing to turn their screen brightness up

  • pdnr777
    Peter Reynolds (@pdnr777) reported

    Still cannot find out what has happened to my parcel being sent from the UK to Ireland; @PostOffice and @RoyalMail don't want to help and it is made impossible for a visually impaired person to complain, think I'll be contacting @Ofcom

  • portside2018
    portside (@portside2018) reported

    @SecKennedy @MedicareGov All of you are ******* ********. Can't sign into Medicare bc of this new login ****. Have no ******* clue how to do it and its impossible for me to do it. Now I have to go to postoffice? How am I to get there? Cost too much to get a cab. You pay?

  • nedstar68
    Ian (@nedstar68) reported

    Remind me never to avoid anyone using @parcelforce to deliver my parcels. Didn’t leave a card, didn’t take to the @PostOffice as requested and after 3 half hour waits to get through, still can’t manage to arrange to deliver. Useless!

  • paulidilge
    Paul Dilger (@paulidilge) reported

    Just tried to pay in a @HalifaxBank cheque for my Mum at @PostOffice. She either has to use her app or go to a branch. She's 90. #fail #halifux

  • Nikilnani3
    NikillBollam@30 (@Nikilnani3) reported

    Respected Sir /Medam Am Here to Complaint on postman of Manakondur Sub PostOffice Under Karimnagar Dist Head office.Postman Has not Delivering letters In Time So Many People's are not Receiving in time Their Letters. Please Take Action on Him @karimnagardo @PmgHyderabad

  • JohnnyDowling10
    Johnny Dowling (@JohnnyDowling10) reported from Sutton, England

    @UberEats have become the single worst delivery company out there. @PostOffice you are off the hook

  • Rantsofus1
    Rants of us (@Rantsofus1) reported

    @CustomsRe5 @PostOffice They can take the time they need who says they need to be fast. Everyone needs a service

  • NikkiOsbor4715
    Nikki Anderson (@NikkiOsbor4715) reported

    @PostOffice You give a shite service. I have missed TWO hospital appointments because of your poor service and been blamed for it🤬and now you have the nerve to put up the price of stamps🤬.You cannot talk to a manager because he/she is always 'unavailable'

  • blonde_moment83
    Nicola Chapman (@blonde_moment83) reported

    @RoyalMailHelp @PostOffice hi, I sent something tracked 24 on Thursday morning and today the tracking says they were unable to deliver it today. Can you help please?

  • Cryptocabby
    CJ (@Cryptocabby) reported

    @PostOffice absolute joke of a service, paid for deliveries-tracked and still gone missing-the last 2 times I was stupid enough to use the royal mail-unbelievable-supposed to be guaranteed-to many thieves working for them-dont use them folks-100% untrustworthy

  • JuneOwe47834464
    June Owen (@JuneOwe47834464) reported

    @ArturNadol7566 @BrianSm0239181 This is so well deserved. However, many others who were complicit in the PostOffice scandal and also have Knighthoods or any other 'honour' should hang their heads in shame and think very seriously about returning them. @EdwardJDavey in particular!

  • Parky10000
    John (@Parky10000) reported

    @Suej1959 @PostOfficeNews @PostOffice So you are saying that they should somehow know it's important and prioritise it over somene who has paid for a better service?. Maybe shows your sense of entitlement more than anything else.

  • Cat_onabike
    Cowardly Lion (@Cat_onabike) reported

    @PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @PostOffice one of your drivers tried to drive onto a building site and when told he couldn't be on site he started being obtuse! If they are not smart enough to know you shouldn't just drive onto a building site then they probably have a lot more issues too.

  • Cryptocabby
    CJ (@Cryptocabby) reported

    @PostOffice absolute joke of a service, paid for deliveries-tracked and still gone missing-the last 2 times I was stupid enough to use the royal mail-unbelievable-supposed to be guaranteed-to many thieves working for them-dont use them folks-100% untrustworthy

  • vipindwivedi82
    Vipin Dwivedi (@vipindwivedi82) reported

    @IndiaPostOffice @cpmgmaharashtra Article No EG208463035IN ;EG208463058IN & EG208460462IN frm SomnathPrasad is not delivered by Postman & wrong status updated that adresse absent. We have CCTV to show that postman never came. Kindly assist by instructing the Postoffice to deliver

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @d_riley93 @PostOffice Staff member was correct. You can't use special delivery bags for any other service.

  • timobruhasleft
    Tim O'Brien (@timobruhasleft) reported

    @BBCBreakfast hospital appointment letters routinely arrive late. Last week a customs clearance letter arrived after a week telling me the goods would be returned to Malaysia 5 days from the letter date. The @PostOffice “wants to help”. How exactly?

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @mehtabhuvnesh01 R/sir Booking counter at Tosham SO is operational till 1500 hours. As per report of SPM Tosham, no such instance regarding non booking of articles at 1400 hours occurred in tosham postoffice. In this regard, if complainant have some evidence in support of his/her allegation then please provide with complaint so that matter can be inquired accordingly.

  • JonathonWi68729
    Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported

    @PostOffice 35 mins, and when I got to the counter I couldn't pay my bills because the Post office WIFI was down so I couldn't pay by debit card.

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @naylor_ed50158 @PostOffice Post Office do not deliver mail. They do not offer a delivery service