Post Office Outage Report
Why is my Post Office service not working?
No problems detected
If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
-
Internet (64%)
-
Total Blackout (14%)
-
E-mail (9%)
-
Wi-fi (5%)
-
TV (5%)
-
Phone (5%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: Bonnyrigg, London, Morpeth, Watford, Chippenham, Paddington, Birmingham, Manchester, Leyton and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Bonnyrigg |
Total Blackout | |
| London |
Internet | |
| Morpeth |
Internet | |
| Watford |
Total Blackout | |
| Chippenham |
Internet | |
| Paddington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
-
Ed Ballard
(@edbllrd) reported
@PostOffice please sort out Walworth Road branch!! Understaffed, understocked, broken card reader (during Covid!!), no change in till, staff unable to price (and therefore sell) stock, queue out the door and poor social distancing. I like your brand but seriously...
-
Bagpus0010
(@Bagpus001) reported
@PostOffice We have been stitched up and screwed over. The Post Office are still doing credit cards. Yet customers were moved to JaJa Finance Ltd who are appalling and I have never seen so many complaints. Shame on the Post Office. You don't deserve customers.
-
vanessa braithwaite
(@vanessabraithw1) reported
As a sub postmistress I was very proud to be able to keep my office open throughout the peak of the pandemic. I’m currently closed due to the incompetence of my cash centre, I have absolutely nothing left. Where’s the support when we need it? @PostOffice
-
Jam #NotWhatIBelieve #RejoinEU #3.5% #Resist #FBPE
(@NotWhatIBelieve) reported
@PostOffice No offence Jess but you've previously responded & I am still no clearer where the packages are or if the postage application issue has been resolved, not one package has been recieved by a customer. Where are they? How can I find out?
-
cat =^._.^=
(@tenniekittyGOS) reported
**** MY POSTOFFICE SELLS TOPLODERS FOR $5 FOR 25 DOES ANYONE WANT ANY WHILE IM HERE?
-
Philip Woods
(@Philip471) reported
from
Shanklin, England
@_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.
-
jonhaywooduk
(@jonhaywooduk) reported
@PostOffice HELP! Overseas Landlord now about to sell his UK property and needs postal redirection. According to your process, I need to be (a) in the country and (b) showing bills - With Corona and e-billing (Council Tax, Electricity) this becomes very challenging (impossible).
-
Never had a dream come true
(@lenkaloser) reported
@manstol1 @PostOffice also another one used the buzzword "virtue signalling", which has become as bad as "ableist".
-
Vipin Verma
(@VipinrVerma) reported
@IndiaPostOffice Useless, employees are not at all cooperative. No one wants to help, it is an important package. Information on internet says that they are available till 6 pm and they say that it is only available till 3 pm @postoffice dwarka sector 6. Emp very rude.@GoI_MeitY
-
Emma Beswick
(@_EmmaBeswick) reported
@PostOffice No, I don't think that was an option. Is there any way of you helping me to find the parcel number (French post services ask for this when trying to track it in France) or which delivery service would have taken it in France (I imagine Colissimo)? Thanks for your help
-
steelybluewolfman
(@steelybluewolf1) reported
@jenzaba73 Scytl with the Swiss postoffice , then sold the source code to the Swiss Post Office when scytl went bankrupt , they had major problems when they tried it in Switzerland, they knew it caused major fraud
-
Baz
(@bazzz9) reported
@PostOffice asked to take out £10 today from my account but instead of a note asked for 50ps as I usually do. The assistant was so rude and told me I couldn’t do that. I explained it’s never been a problem before. She goes to ask@the manager. Still No.
-
Fiona Sharp
(@fionamsharp) reported
@JasonRohan1 @PostOffice Oh dear! Mine often just never turns up.
-
Mrs Benn
(@72FFR) reported
@PostOffice Let’s focus on the T because that never happens.
-
Joey Jo Jo Junior Shabadoo
(@JonVanBondy) reported
@HDinthesky @PostOffice Says reductive 'eating *******' dullard
-
Dan Thorogood
(@danthorogood) reported
@PostOffice would you please sort out your branch finder? Just been to Newton Abbot as they do CQC DBS ID check. Except they don’t do any ID checks. Staff said website is out of their control and they get this all the time...maybe this will get through to someone who can fix it?
-
Andrea Roebuck
(@AndreaRoebuck2) reported
@PostOffice Shame on you!! How many times does my 70 year old parents internet have to go down before you fix the problem. I am stuck in England, they are in Wales. They need the Internet to stay in touch #ShameOnYou #vulnerable #postoffice
-
debra barton
(@dollldiva) reported
@PostOffice Can you please tell me why I have had to wait over 4 weeks for a reply..still not had a reply regarding a serious complaint
-
Never had a dream come true
(@lenkaloser) reported
@old_tory @PostOffice @manstol1 listen you gammon, you do realise PO and RM are not the same damn company? You are your toffy friends voted to privatise RM.
-
OldTory
(@old_tory) reported
@lenkaloser @PostOffice @manstol1 Whist not worthy of a reply, one has to maintain standards that, shall we say, the less intelligent within our society have never learned or choose to eschew. My response, to your somewhat garbled tweet is that I am well aware of that, thank you.
-
Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.
-
Edit W
(@wilbeforcey) reported
@PostOffice No we didn't specifically ask for one but the post office person didn't explain all the options simply just offered it tracked and i simply fell for it. I never realized the price difference. But this happens every time I go to the post off. Known upsell strategy but very sneaky
-
James Burrow
(@Jameswb3) reported
@PostOffice @RoyalMailHelp Well you certainly deliver virtue signalling pc crap in quantity.
-
James Burrow
(@Jameswb3) reported
@PostOffice @RoyalMailHelp No Courtney. But you deliver virtue signalling pc crap in quantity. Best wishes, J
-
Bagpus0010
(@Bagpus001) reported
@PostOffice @KensingtonRoyal @RoyalFamily We have been stitched up and screwed over. The Post Office are still doing credit cards. Yet customers were moved to JaJa Finance Ltd who are appalling and I have never seen so many complaints. Shame on the Post Office. You don't deserve customers.
-
Jason Rohan
(@JasonRohan1) reported
@PostOffice @RoyalMailHelp I've filled in the complaint form but I don't expect anything to happen. This is like the fifth time this year. 🤬
-
Nicolle Ferguson
(@onlylightisee) reported
@PostOffice can’t seem to find a replacement license form anywhere, not online or in branch. Plz help!
-
debra barton
(@dollldiva) reported
@PostOffice I'm afraid this is not acceptable..its been 4 weeks ..its a serious complaint against one of your postmasters
-
jackbello
(@jackbello99) reported
@PostOffice @KensingtonRoyal @RoyalFamily Spend less money on feel good tweets and more on customer service ? Any chance in the near future you'll provide a simple number for anyone to call who is NOT hard of hearing or deaf rather than direct to some bullshyt online option???
-
Baz
(@bazzz9) reported
@PostOffice I guess it would be classed as Aldwych in London. I could understand it if I wanted a big bad of £250 but £10?.. it’s never been a problem before.