Post Office Outage Report
Why is my Post Office service not working?
No problems detected
If you are having issues, please submit a report below.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Post Office compensate me for the outage?
Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (56%)
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Wi-fi (19%)
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Total Blackout (13%)
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Phone (6%)
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E-mail (3%)
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TV (3%)
Live Outage Map
The most recent Post Office outage reports came from the following cities: London, Manchester, Glasgow, Belsize Park, Warrington, Stowmarket, Tower Hamlets, Telford, Croydon, Watford, Taunton, Birmingham, Newcastle upon Tyne, Banstead and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Manchester |
Internet | |
| Glasgow |
Wi-fi | |
| Belsize Park |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Warrington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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PostyMcPostface
(@PostieMcPost) reported
@JasonPedlow @PostOffice @RoyalMail Incorrect sadly. Registered/Special and Recorded/Signed For. I guess the branch could of explained however if a customer comes and ask for a service. Would imply they know what it does. She was given the service that she asked for…
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://help-post-office[.]com/ #phishing #postoffice #godaddy
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://help-po19367[.]com/ #phishing #postoffice
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://help-po14392[.]com/ #phishing #postoffice
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Carlos💙💙💙🏴
(@Carlos85454908) reported
@Payzone_UK @bright_Ireland @PostOffice British Gas top up not working why?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://help-post-office[.]com/Book[.]php?session=CG1jLmooEC1yJ88AlOl6oc2LQcps7SEocx0f0SD40m5SZF0qHmUw1AzZxWdDf1bzQc0MtisNEqYTGIOD #phishing #postoffice #godaddy
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://help-po18133[.]com/ #phishing #postoffice
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Alan Richardson
(@AlanApr88) reported
@PostOffice still not working.
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Elaine Gale
(@gale_elaine) reported
@PostOffice @ShellEnergyHome - major fail. Please do something about this problem.
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Pest CQ PUSOS for Offending Snowflakes
(@DutyPest) reported
@PostOffice @NicolaDonnan I recently used your online service and whilst the website was working the rest of the service was shocking. Mistakes at every touch, complaint made and nothing from you since....
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://help-po19367[.]com/ #phishing #postoffice
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Jemma dowell
(@DowellJemma) reported
@curlypete11 @PostOffice It's still down for me??
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://redirect-po-help[.]com/ #phishing #postoffice
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://help-po18133[.]com/ #phishing #postoffice
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Alan Richardson
(@AlanApr88) reported
@PostOffice still down........very poor.
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Helen Orgill
(@OrgillHelen) reported
@PostOffice I've been trying to order some euros but when I try to pay it keeps saying something went wrong-am I doing something wrong or is there a service problem?
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Shell Energy
(@ShellEnergyHome) reported
@gale_elaine @PostOffice Hello, I'm sorry to see you're having an issue, I can take a look into this for you, can you please send us a DM with your account number and email address? Sean
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Luke Watkins
(@lukew492) reported
.@PostOffice just went into my local branch to get some help from the brilliant staff. Was told this is no longer an option and that I must use the (infuriating) machine. Can I ask where I can feedback how disappointed I am with this change?
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PostyMcPostface
(@PostieMcPost) reported
@JasonPedlow @PostOffice @RoyalMail No, sounds like she was charged correctly. Registered is now called Special Delivery (£6.85 starting) and the old Recorded service now called Signed For (£2.25 1st starting).
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Elaine Gale
(@gale_elaine) reported
@PostOffice You have left my parents, in their late 80s, without a landline. If they have an emergency they can not call 999 for help. This is unacceptable and cruel. #helptheaged
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Alan Richardson
(@AlanApr88) reported
@PostOffice web site still down. poor service.
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nicobulus
(@nicobulus) reported
@RupaHuq @PaulaVennells1 @PostOffice Sad. We need a post office, a bank, and a vaccination service.
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RTW 🏃🏼🚴🏼 🌍
(@RichTWarms) reported
@PostOffice St Albans. Google Maps says was there 20 minutes - easily enough for some rogue Covid transmission. Not all counters staffed, nobody supporting self-service. Appreciate staff may be down due to Covid, but every counter process takes sooooooo long. New Zealand P.O., takes seconds.
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Lucy
(@Lubylufb) reported
@JasonPedlow @PostOffice @RoyalMail She was charged correctly....registered mail IS Special Delivery - she received the exact service she requested
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C 💙
(@C_Genibel) reported
@PostOffice can you help me find the letter sent to me from Buckingham Palace that has gone astray?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://postoffice-issue[.]com/ #phishing #postoffice #enom
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JASON WALKER BSc🌹
(@jasonwalkerbsc) reported
@Payzone_UK @BritishGas @PostOffice Payzone Terminals down!! No communication!! No options to help customers!! Appalling service!!
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Sophie Miller
(@pink_fox) reported
from
Wareham, England
@AmazonHelp Yes. They're shut today. How @RoyalMail have managed to fail a delivery to a @PostOffice is a bit of a mystery...
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://help-po14392[.]com/ #phishing #postoffice
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darren humphreys
(@darrenh16300176) reported
@PostOffice All bank account withdrawals were working but not post office accounts they told me it had been down all morning