Post Office

Post Office Outage Report

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Post Office Outage Chart 03/19/2025 02:35

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Post Office compensate me for the outage?

Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (16%)

    E-mail (16%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. TV (5%)

    TV (5%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBonnyrigg Total Blackout
United KingdomRochester E-mail
United KingdomBonnyrigg Total Blackout
United KingdomLondon Internet
United KingdomMorpeth Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • KamleshGupta94 Kamlesh Gupta (@KamleshGupta94) reported

    Very bad facility our india post office I have send speed post by indian post 18 aug.from Mumbai to Noida but not received today my track no EM692026100IN #Maharashtra #PostOffice #indianpostoffice

  • Hemantvashist Hemant Vashist (Kumar) (@Hemantvashist) reported

    Can you help me to get my Speed post EU521074325IN, No one is responding on phone from postoffice @IndiaPostOffice

  • manek43509 Kit Marsden (@manek43509) reported from Trowse Newton, England

    village shop with @PostOffice inside. Go to post a parcel and buy some stamps. ‘Sorry, the Post Office is closed!’ ‘But I just walked in! And you just served a customer!’ ‘Yes, the shop is open, but the Post Office closes at twelve.’ What’s the difference?

  • MGreer_PR Michael Greer 💙 (@MGreer_PR) reported

    @SouthEalingRoad A very big surprise. Stopped using the place when they closed the post office and replaced it with a useless severely reduced service. South Ealing deserves better from the @PostOffice.

  • Levitatestudent Levitate Student (@Levitatestudent) reported

    Hey @PostOffice my sister has posted several birthday cards at different times of year at a post box in Peckham, none if which have ever reached the receipiant. Think you must have a problem.

  • LeahFHardy Leah Hardy (@LeahFHardy) reported

    @PostOffice Hi, I bought 48 hour tracked postage via the Royal Mail website. I have tried posting it at several post offices listed online but they've refused my parcel. @RoyalMailHelp hasn't replied to my tweets. Please can you help?

  • JacklynBrockban Jacklyn Brockbank (@JacklynBrockban) reported

    @PostOffice I have been on hold for 50 minutes to get to customer services and have just been cut off. I need to change some traveller details on my insurance, please help

  • siany_d Siân Davis (@siany_d) reported

    @LeahFHardy @PostOffice You selected a service that was not available via a post office. Its like asking asda to refund you a tin of tesco beans

  • GrangerBc Granger BC (@GrangerBc) reported

    Having problems unscrewing milk bottle plastic tops? then next time you see a postoffice elastic band on the groud , pIc it up, you then wrap it around the screw on cap 2 or more times and hey presto the cap comes undone.

  • LeahFHardy Leah Hardy (@LeahFHardy) reported

    @PostOffice What on earth is a 'customer service point'? None of this is clear, I'm afraid.

  • debbygiglio1 Debby Giglio (@debbygiglio1) reported

    @CastletonLee @gospeloak8 An external partner should NEVER have retained ability to enter a sub postoffice computer back office. That, if you ask me, is where this all started. Some very stinky moves.

  • Cadoret Graeme Burrell 💙 (@Cadoret) reported

    @HayteratLords Time for @UKLabour to commit to bringing back the @PostOffice back into public ownership &/or control, ESPECIALLY after the false accusations of sub-postmasters scandal. Could be a public network offering banking services etc for areas with no banks. Why isn't Labour more bold?

  • SiddotamN Siddotam Narender (@SiddotamN) reported

    @IndiaPostOffice how can I lodge a complaint on postman. He's not delivering letters. Frm 2013 to till today i haven't received any letter from him. I went postoffice to get my bike RC in 2015&my bro's cheque book. He kept chq book with him for 3weeks. My pincode is 501511

  • Samanth06786813 Samantha Ryan (@Samanth06786813) reported

    @PostOffice Help! My son (in Sheff) posted some festival tickets to me in Bristol, on 14 Aug. Unfortunately the P.O. Server didn't tell him that one 1st class stamp wouldn't cover an A4 envelope. The tickets have not turned up, I've not had a card to say excess postage required.

  • CasonLiles Cason Liles (@CasonLiles) reported

    I just MAILED 30 thank you notes. Envelopes, stamps, overcrowded postoffice full of old people, the whole thing. Probably will never do that again.

  • InfinitelyTJ Tony (@InfinitelyTJ) reported

    @PostOffice @getyoti Stupid 6 person 'regulation' in post office at Middleton just lost you business. Silly unenforceable rubbish #fail

  • Manishraini Manish saini (@Manishraini) reported

    @PostOfficeIndia @PostOffice Very poor service.. Very pathatic service.. Only making fools to customers.. Post master behaviour is poor than a dog bark. 👎👎

  • ChezHx Cheryl Hudson (@ChezHx) reported

    @PostOffice hiya, been trying for nearly an hour to get through to customer service for travel insurance. Help 😭

  • jim_mapps Jim Mapplebeck (@jim_mapps) reported

    @PostOffice It's not just the inconvenience. It's the rude attitude from the staff who opened the door just to refuse to serve me. It's the hous spent packaging things up which is wasted. It wasn't just me either.

  • cycle_brum_brum Vikki Tittley (@cycle_brum_brum) reported

    @PostOffice HELP! I'm an idiot. Just posted a birthday card and as I released it into the box, realised I hadn't put the stamp on. Other than waiting at the box for it's collection in the morning with a stamp, what are my options??

  • siany_d Siân Davis (@siany_d) reported

    @Samanth06786813 @PostOffice The only service to cover that value is special delivery

  • Timbromaniac Timbromaniac (@Timbromaniac) reported

    @letterappsoc @PieceOfThe_Past Hope you take them to the @postoffice for the stamps to be cancelled. RM don’t routinely cancel large letter or parcel items . And leave them a couple of pence short so the PO gets paid too ! #philatelywillgetyoueverywhere

  • stopmenottwitte Sam_banker (@stopmenottwitte) reported

    @UIDAI I want to change my date of birth in my aadhar card for which i gave PAN CARD as supporting document but postoffice Jagner Agra(U.P.) not accepting....please help @Aadhaar_Care @UIDAI

  • KaniaMcKalliah Kania McKalliah (@KaniaMcKalliah) reported

    @PostOffice @RoyalMail @RoyalMailHelp Morning. I bought a laptop battery from eBay. It wasn't the issue on the laptop so I packaged it back up and went to the PO to post it back. But they would not accept it. Why can they send it to me, but I can't send it back to them?

  • GirdhariKr1 Girdhari Kr (@GirdhariKr1) reported

    @IndiaPostOffice , ,Sir/ma'am From past 6 days post with tracking no JA845932936IN is undelivered, sometime showing out for delivery but never contacted not reached at doorstep.. My knee is fractured So i can't reach postoffice.. Pls help Girdhari kumar Kahalgaon(813203)

  • InfinitelyTJ Tony (@InfinitelyTJ) reported

    @PostOffice @getyoti Everyone waiting in the queue had ENOUGH of stupid control freakery

  • natbbnat Nat (@natbbnat) reported

    @PostOffice my neighbour was scammed!!!!!! How can you help us locate a package that was send 5 days ago to NOT reach the scammer’s address!!!!!! Scam and fraud !!!!!! Address: 64A Thackeray road eastham City: LONDON Zip code: E63BW Country: UK

  • emma_wheatley Emma Wheatley (@emma_wheatley) reported

    @PostOffice @RoyalMailHelp That's what i thought and they said I needed to speak to you. So again @RoyalMailHelp can you help

  • jim_mapps Jim Mapplebeck (@jim_mapps) reported

    @PostOffice It's not just the inconvenience. It's the rude attitude from the staff who opened the door just to refuse to serve me. It's the hour spent packaging things up which is wasted. It wasn't just me either.

  • torresredno9 JoeBloggs (@torresredno9) reported

    Can I just say the @PostOffice @WHSmith in Burnley is run so bad that customers avoid it, they queue for hours as staff don’t care how badly they run it, it is a joke & needs closing! Get @DPDgroup_news doing parcel shops & show these clowns how it’s done... EFFICIENTLY! 😡😡