Post Office

Post Office Outage Report

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours

The graph below depicts the number of Post Office reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Post Office Outage Chart 03/18/2025 12:20

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Post Office compensate me for the outage?

Post Office outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Post Office and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Post Office has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (16%)

    E-mail (16%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. TV (5%)

    TV (5%)

Live Outage Map

The most recent Post Office outage reports came from the following cities: Bristol, Bonnyrigg, Rochester, London and Morpeth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBonnyrigg Total Blackout
United KingdomRochester E-mail
United KingdomBonnyrigg Total Blackout
United KingdomLondon Internet
United KingdomMorpeth Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • dazedxhippie ✨ 𝑒 𝓁 𝓋 𝒾 𝓇 𝒶 ✨ (@dazedxhippie) reported

    Why ******** do people work in customer service & treat PEOPLE like garbage? Like you work for the public, be ******* nice you ungrateful swine. #PostOffice

  • gariemac gary (@gariemac) reported

    @MoonpigUK @PostOffice dreadful service today. PO del person posted a card despite someone being at home. A note on the door and del instructions, told them to leave behind the open gate. The reality is, they never had a parcel, otherwise it would have been left. postcode G75 8HX

  • angie87037719 angie (@angie87037719) reported

    @PostOffice Why have you changed the drop & go website, i cannot copy & paste my Tracking numbers to all my customers now on Etsy ?????? i can now only track and trace for myself which takes you to track & trace service? i need to be able to give my customers the tracking details

  • r8z0r Collin Hall (@r8z0r) reported

    @PostOffice The Halifax are telling me they haven't received the cheque and that I have to raise it with the post office. Responsibility ping pong going on frustrating the customer!!

  • SJrubyslippers Sally-Jane (@SJrubyslippers) reported

    Help! I have an old £10 note & old £5 note. Nowhere will exchange them. I’ve been told the only thing I can do is pay them into my bank account, but @LloydsBank have shut all the local branches, & @PostOffice will only take cheques, not cash. Any other ideas?

  • Manda_1976 Manda (@Manda_1976) reported

    @PostOffice Sorry, I meant to say that although I asked the retailer if they did Local Collect I can't be sure from what they said until I order. So I wished to have the back up of the Poste Restante service but those locations aren't listed on your website. Thanks.

  • AnkitCh87314397 AnkitChaudhary (@AnkitCh87314397) reported

    @SonuSood Sir you have helped many people, will you help me. i am from medal class family i want to teach sir please help me sir i want a laptop do it sir please my address is uttar pradesh district sitapur postoffice pisawan pin number 261151 sir please help me

  • Onamix6 Onamix (@Onamix6) reported

    @maddow Apparently, if #postOffice is not affordable through government funding, the solution is to lay off the working class and boost the economy with a good healthy dose of unemployment. Djoy is a blood sucking scamp disguised as a "public servant"

  • Manda_1976 Manda (@Manda_1976) reported

    @PostOffice I don't live locally, I will be on holiday there and wish to use the Local Collect service - the retailer said they offer Local Collect and to write it in my address details. Does Kessingland 5331366 offer Local Collect as well as Poste Restane thanks?

  • bookstarve KATHAKALI CHAKRABORTY||কথাকলি চক্রবর্ত্তী (@bookstarve) reported

    Your postalcomplain or feedback option for pension/savings withdrawal menu I can't find thats why I can't complain through it for specific postoffice.I wants to complain about Durganagar p.o survice(kol-65)&about there staffs. Guide me&help me out #postalseva @indianpost

  • Manda_1976 Manda (@Manda_1976) reported

    @PostOffice Thank you for your reply, but you still haven't told me whether the branch I listed offers the services. Does Kessingland 5331366 offer Poste Restante service then?

  • gariemac gary (@gariemac) reported

    @PostOffice @RoyalMailHelp Such a pity that your customer service skills couldn’t have been put to better use by referring the matter on.... typical pass the buck attitude in the workplace... #notmyproblem

  • lynnekeldaz Lynne Mew (@lynnekeldaz) reported

    @PostOffice like it generally no matter when you go to the Lewisham store, one man serving feel sorry for him another staff member over seeing self service is rude. Queue the last three days been half way down the store, customers moaning. Needs at least another staff member, crap service!

  • MrsLAKnowles Lee (@MrsLAKnowles) reported

    @PostOffice hello, I posted a parcel on 18th Sept but tracking shows it’s still not been delivered. Constantly kept in a queue when I call. Can someone help please?

  • RoyalMailHelp Royal Mail Help (@RoyalMailHelp) reported

    @alisonmc1621 Hi, customs charges are applied by the boarder agency in the destination country. We are a separate company to @PostOffice who you would need to contact about the service in branch. Apologies for the inconvenience caused. >Mayah

  • Kirstym82kirsty Kirsty (@Kirstym82kirsty) reported

    @PostOffice @YESstoryman at least your trying to resolve the problem caused by some ignoramus

  • ZvonkoKatic Zvonko (@ZvonkoKatic) reported

    Dude, stop molesting food with your weird takes on how **** should be served. I want to get to the postoffice and have this done. Now. Get your juggy going, or whatever vocabulary you youngsters now use.

  • LeeShields01 Lee Shields (@LeeShields01) reported

    @RBS_Help Hi there, I was wondering if you could help me? My Mum has a @PostOffice account, but they are closing within 4-6 weeks. She needs to open a bank account but doesn't have proper official I.D. - i.e. A Passport or Driving License. Can you please tell us what to do?

  • AIexBarnes Alex Barnes (@AIexBarnes) reported

    @PostOffice I need urgent help with Document Certification. There is no option to speak to anybody on your website or via the telephone. I’m going round in circles

  • Michell93241404 Michelle C (@Michell93241404) reported

    @PostOffice savings can you contact me about the poor service I am receiving in relation to my instant saver account, Post Office inefficiency in sending me a 6DSN is preventing me from accessing my money

  • georgemacinnes Seòras (@georgemacinnes) reported

    @PostOffice @ewendj It'll be a training issue. Staff don't know what a Scottish banknote looks like so can't check if they're forgeries. At least that's the lame *** excuse I was given by a national retailer in Crawley

  • acingit1 Positive Pablo (@acingit1) reported

    @PostOffice Could you explain why your self service tills are unable to read QR codes which means you have to join the queue of 20 people for the counter service which has only one person serving. The tills need updating to make you more efficient

  • artworker18 artworker (@artworker18) reported

    As there's no local HSBC here any more, I paid in a cheque via the @PostOffice but after three days there's no sign of it on my account. So I pulled out the receipt... and it says "amount: 0.000". Sigh... How long will it take them to fix THIS f*** up?!

  • morseamy Amy Greig (@morseamy) reported

    @PostOffice how long is your Sunderland city centre stores self service machine going to be off for? 3 times this week I’ve gone in and there all off and long ques

  • aboyce81 Anthony (@aboyce81) reported

    @PostOffice @ewendj To be fair it should never have been an issue in the first place!!!

  • eagles1229 Carmen aka The Green GOAT (@eagles1229) reported

    @Sports4Lyfe92 I would trade u some cheesesteaks for some steaks from Texas but I would never send food through ups or postoffice don't trust them with something edible

  • malythedaddy Malcolm (@malythedaddy) reported

    @parcelforce how do I find where my parcel is? Card and website says it’s at local postoffice. Post office say they don’t have it!!! Wtf

  • kalyanmalepati1 Kalyan (@kalyanmalepati1) reported

    @IndiaPostOffice Postoffice: Dilsukhnagar, hyderabad, pincode: 500060 Kindly requesting to resolve the issue at the earliest

  • _tamalexis Tam Alexisssss (@_tamalexis) reported

    @PostOffice hi, i’m waiting for my parcel and it appears to be at one of your post offices that aren’t local to me, would you be able to help?

  • Manda_1976 Manda (@Manda_1976) reported

    @PostOffice I can't make head nor tail of your online search for branches with Local Collect - it doesn't seem to be a service listed to search on?! Does branch: 5331366 at NR33 7QQ do Local Collect or Poste Restante?