Post Office Outage Map
The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Post Office users affected:

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bonnyrigg, Scotland | 2 |
Bristol, England | 1 |
Rochester, England | 1 |
London, England | 1 |
Morpeth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Tobi (@North_Ayo) reported
@PostOffice Can i please have an update on this asap. What exactly is Stephen looking into, as the Post Office does not have a working complaints form or email address? I would like to make a serious complaint.
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Boocie (@Silanbd) reported
@GhostGarvey2 @kgosi_maepa @MYANC Mxiiiiim ANC dy wanna loot more... Idiots... Pretend like dy care abt south africans... SAA, PostOffice, Eskom gone, roads hospitals. U cnt even fix infrastructures dt Vervoer left 4r u.. Ufuna iTswane wena... Idiots
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Chris Jubb (@Chris_Jubb) reported
@PostOffice Charles Street PO, Sheffield refused to swap old stamps for new barcoded ones saying they'd already sent theirs (old ones) back. Server was rude and obnoxious to my mum (who doesn't use social media). Should they have swapped her stamps for her?
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Brian Lewis (@brian_lewis67) reported
@davesumnersmith @RoyalMail @PostOffice Cost wise not a chance but my postman has never thrown a delivery over my side gate or put it in my garden waste bin.
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Tobi (@North_Ayo) reported
@PostOffice Hi, my issue is that I haven't been able to officially make a complaint. There is nothing to look into because the Post Office complaints forms and emails don't work. There is nothing that Stephen can be looking into yet. I want to speak to someone so I can make the complaint!
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Stuart Turnbull (@stuartcturnbull) reported
@davesumnersmith @RoyalMail @PostOffice It started before privatisation where they were put in the position of having to provide the full UK service, while courier companies weren't, but then negotiated for RM to do the 'last mile' at discounted rates. Then, have you seen the profits taken out?
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Michael Dee 🧡 (@scotlandpage) reported from Glasgow, Scotland
@davesumnersmith @RoyalMail @PostOffice It went from being a public service to a plc serving shareholders
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Shivendra Tripathi (@shiven_tripathe) reported
@IndiaPostOffice @AshwiniVaishnaw I can't understand the issue persists with Ghaziabad PostOffice. Last letter without updating on web they return at that time conti raining. But now again, RT538405785IN insufficient Address? Sent it to Bisrakh Post office. All letters came.
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A Kerr (@kbear58) reported
@PostOffice Can you sort out the problem whereby customers with EDF smart cards are advised to redeem their £66 vouchers in the Post Office, but the Post Office is unable to process them?
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John Kemp (@sumatsgottagive) reported
@CarrollJackie99 Thanks. Hadn't heard of this. but WHY on earth can't you change them in the @PostOffice ?? We've got to got to the trouble of sending them in to get them swapped! FFS 😡
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fatalgrizzly (@fatalgrizzly) reported
@PostOffice Between 10:00-10:30. Always issues there and seems pointless to have it.
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Tim Vince (@ze_random_one) reported
@PostOffice hi, I DM'd you a query about parcel collection (Post Office Local Collect) because the post office claims their system is down. How can I collect this parcel?
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Sandra Tizzard (@sandratizzard) reported
@AltafHussainSWW @PostOffice Unless Spmrs are paid more than what it costs them to deliver the service then access to cash will be short lived. It is not right that the Spmr’s private retail business subsidises offering PO services. Perhaps you need to visit rural branches and get a more realistic picture.
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Sarah Marsland (@Sarahrawrasaur) reported
@PostOffice please sort your online opening times out for Oldham delivery office. 3 times I’ve driven there as online it states it is open, for it to be closed. And it isn’t even my closest office and cost a fortune in petrol. Complaint has been sent.
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Mia (@Fairy_Foot) reported
@billymillest @PostOffice Unfortunately, my local main crown post office has stopped selling the commemorative issues. Frustrating to travel over 10 miles to spend over £50 at a nice post office which does have them. Totally forgot about the stamps last week, and if I want them, have to buy direct from RM