Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:


post-office Hero Image

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Manchester, England 2
Birmingham, England 2
Glasgow, Scotland 2
City of Westminster, England 1
Ryton, England 1
Derby, England 1
Daventry, England 1
Isleworth, England 1
Newport, Wales 1
Kensington, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • redrxm_ 🕊 (@redrxm_) reported

    @wfpickering @BritishGas @PostOffice I had this same issue! I just received the vouchers for Nov & Dec in the post and used them and the one they text me about has now appeared on the key too. Try topping up and see if it works for you!!!

  • MaaleeshHabibi Fred Wubbington (@MaaleeshHabibi) reported

    I wonder if those @fujitsu_uk who appear to have commited perjury to help @postoffice convict innocent subpostmasters were BAME folk would @MetPolice have taken so very long to act on Judge Fraser's comments. #IfWeIgnoreItItMightGoAway #PostOfficeScandal

  • fineartery August (@fineartery) reported

    It’s disengenuius for @PostOffice and @RoyalMail to be up selling special delivery right now. As they have quietly removed the guarantee small print from their “guaranteed” service. So lots of ppl sending SD in the hopes of it arriving at normal times are gonna be disappointed.

  • NMGirlinSC NMGirlinSC (@NMGirlinSC) reported

    @USPS tracking is down people. Please don’t panic (I’ve got this covered for all of us). 😱😬 #uspsdown #postoffice #trackingdown

  • YourWatchDawg Daniel Patrick (@YourWatchDawg) reported

    Hey @USPS, where the f**k is my package? Shipped 5 days ago from a few hours from me and still not here. Taking a tour of the state. Your service, or lack of, sucks! Will no longer buy online from companies that ship through you! @USPSHelp #postalservice #postoffice #shipping

  • Rantsofus1 Rants of us (@Rantsofus1) reported

    @karenrob1961 @PostOffice If you work for a courier service would you not no that post office don’t deliver

  • AnnetteWardell annette wardell (@AnnetteWardell) reported

    Lovely @TSB advisor on the phone. There’s now no way to pay in physical cheques unless you spend lots of time & money getting to your closest branch, as the @PostOffice method gives no proper receipt. Had an account with you since I was 16; now time to close it down sadly. 😡😡

  • sarmackie965 sarah 💙 (@sarmackie965) reported

    @PostOffice think maybe your staff need customer service training . Just had the rudest man take my parcel in post office today . I asked special delivery next day . He barked at me “it’s not guaranteed it csn take 21 days “. If that’s the case why have I just paid £6,85 !

  • CulmerJonny Jonny Culmer (@CulmerJonny) reported

    @GregClarkMP @PostOffice Completely agree. Also people on Prepayment meters are unable to top up their energy help scheme vouchers which can only be done at post offices

  • MexicanSivvy Harrison (@MexicanSivvy) reported

    @PostOffice any update on my complaint

  • buyingagent Tracy Kellett (@buyingagent) reported

    Help please @postoffice. Daughters Xmas parcel sent tracked to Tenerife 19 days ago. No tracking info on where it is since day 1. Helpline bot less than helpful. No option to speak to someone.

  • TeatsVinegar Mark Wildblood (@TeatsVinegar) reported

    @PostOffice Perhaps if you treated your franchise partners better and didn't throw people in jail for a faulty system you knew wasn't fit for purpose, then you might get support. But while you are what you are - never should anyone support you.

  • TapperJosephine Josephine Tapper (@TapperJosephine) reported

    @PostOffice Royal Mail suspending SD guarantee. Wasn’t told this when posting yesterday. I don’t blame PO staff or posties. Blame lays firmly with Royal Mail ‘top brass’ & a race to the bottom ‘Amazon Lite’ ideology. UK is broken.

  • jrrussell80 James Russell (@jrrussell80) reported

    @PostOffice Just a shame in our high street we have lost all our banks and now we’re going to lose our post office. Residents of ware like my mum can’t easily get to a post office once it closes in Jan. she doesn’t drive and has poor vision so isn’t comfortable travelling out of town either

  • madoldcat_lady Mad Old Cat Lady (@madoldcat_lady) reported

    If you have been rude or pissy with a small shop owner/designer/maker bc your orders are running late, let me tell you that you are an awful person. We are as frantic as you about getting your stuff to you. We support the #postoffice but cannot control where your order is

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