Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brentwood, England 1
Fulham, England 1
Woolwich, England 1
Glasgow, Scotland 1
Gainsborough, England 1
Bishopton, Scotland 1
Cardiff, Wales 1
Kingston upon Hull, England 1
Tonbridge, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • NathanS5156348 dyslexic👊 Brexiteer🇬🇧 anti-racist ✊ (@NathanS5156348) reported

    4/5) to get my abuse addressed !!! Am not waiting 15 YEARS like the poor bastard’s at the @PostOffice Am going to continue with my threatening behaviour because I find it most therapeutic and the only cure for my depression caused by the violation of my trust by @HMCTSgovuk

  • toflidium Toby Allen (@toflidium) reported

    For the day that’s in it just a reminder that software can never be assumed to be correct. Always check. #postoffice #softwarebugs #shame

  • SteveALee Steve Lee (@SteveALee) reported

    Let's hope the inquest into the PostOffice Horizon scandal rapidly lead to full reparation and accountability. The fact no one questioned the numbers of incidents is highly suspicious.

  • karenfowles2 Karen Fowles (@karenfowles2) reported

    @PostOffice Unable to login to Nectar account online. Raised this over 2 months ago and was advised passed to technical team. Sw Nectar last week who said would escalate again, a week later still not sorted. Nectar, your customer service is dire. #disappointed

  • melmacnab Mel Macnab (@melmacnab) reported

    @PostOffice The best gift you can give is to compensate properly the 700 postmasters who’s lives you devastated and prosecute the senior management and those who knew the problem and did nothing but hide facts and cover up to save their own skin. #PostOfficeScandal

  • tragicwidow The Mad Widow (@tragicwidow) reported from Winslow, England

    The disgusting behaviour of the #postoffice is unforgivable. So many people accused of theft surely even an idiot would think this was odd. Yet they hounded people mercilessly. Why aren't those in charge being held to account? #PostOfficeScandal

  • karenfowles2 Karen Fowles (@karenfowles2) reported

    @PostOffice Have had issues trying to log into my Travel Money Card app. Have made 3 phone calls and filled out contact form and still not resolved. Really disappointed with the service I have received. Contemplating cancelling my account 🙁

  • karenfowles2 Karen Fowles (@karenfowles2) reported

    @PostOffice Have had issues trying to log into my Travel Money Card app. Have made 3 phone calls and filled out contact form and still not resolved. #disappointed with the service I have received. Contemplating cancelling my account 🙁

  • triumphumphumph Triumphumphumph (@triumphumphumph) reported

    @jv_uk2011 The govt have intervened & bailed enough banks & companies out, so they can now help the PO do the right thing. I know the Tories struggle to identify 'the right thing' so here's a clue; It's about time the @PostOffice put their hands up & compensated them all. #JohnsonOut21

  • PhyllisStein2 PhyllisStein2 (@PhyllisStein2) reported

    @_Brian_Hunter @PostOffice True and that is the only way for people on the receiving end to be safe. The Hillsborough Law would be a good start, but there are wider problems in a society that protects wrongdoers.

  • CiaranB18447344 Ciaran Brown (@CiaranB18447344) reported

    @HMRCcustomers @HMRCcustomers still to verify using postoffice etc i need uk details. AS I'm Irish it doesn't i 't have them. i had to get a company to do tax return as couldn't login.

  • Lieutenantleft1 Liberal lieutenant (@Lieutenantleft1) reported

    Poor bastards who suffered at hands of @PostOffice @Fujitsu_Global for their **** ups! Hold someone to account, these people lost livelihoods, loved ones and their health

  • sailingbikeruk 👨🏼‍🦳 Ian - 💉💉 out of breath, out of ideas. (@sailingbikeruk) reported

    The trauma imposed on innocent people by @PostOffice and @fujitsu_uk is absolutely unforgivable. Nobody from these organisations or barristers that represented them have been held to account is disgusting A public enquiry is a help, but why is there not a criminal investigation

  • martynhopping Martyn (@martynhopping) reported

    Sutton Post Office yet again ! 30 people in a queue, 1 member of staff and all 3 self-service machines not working. @PostOffice what are you going to do about this? I look forward to an update.

  • martynhopping Martyn (@martynhopping) reported

    @SBDVintage @PostOffice And yet again ! 30 people in a queue, 1 member of staff and all 3 self-service machines not working. @PostOffice didn’t you get the memo earlier in the week, that your services were appalling.

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