Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Kenilworth, England 1
Lowestoft, England 1
Bristol, England 1
Cardiff, Wales 1
City of Westminster, England 1
Sunderland, England 1
Southwark, England 1
Blackburn, England 1
Kidderminster, England 1
Burnley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • BeauwinPolly Polly Beauwin (@BeauwinPolly) reported

    @SaveBrontePO @PostOffice @coopuk Wouldn't any serious attempt to "improve the customer experience" not mean keeping the post office that actually looks after people rather than the one that apparently doesn't?

  • alpeshpatel80 ALPESH PATEL (@alpeshpatel80) reported from East Ham, England

    @PostOffice ridiculous travel insurance provider AVOID POST OFFICE TRAVEL INSURANCE # NEVER PAY CLAIM EVEN ITS GENUINE...RUBBISH

  • SandraEmmett Sandra (@SandraEmmett) reported

    @PostOffice My local post office refused over the counter for £250 said it had to be £500 , I shall go elsewhere with better customer service thank you

  • rakeshb73 rakesh baphna (@rakeshb73) reported

    @devusinh bhilwara 311001 ,kashipuri postoffice not taking any speed post for foreign ,why ? The lady is sitting there is not taking well care of customer ,immedaite suspend her and appoint a new staff there

  • EmiliaRomero22 EmiliaRomero (@EmiliaRomero22) reported

    Is it possible to cancel a recorded delivery after it’s been posted? And just ask for it to be put through the letterbox instead? @RoyalMail @PostOffice

  • jamesmasson1986 James Masson (@jamesmasson1986) reported

    Needed something delivered by @AmazonUK while on holiday unfortunately they dont deliver to the address we are staying at so we thought we would use the nearest collection point @costcutter @PostOffice been served by very rude staff & we have tried to collected twice now

  • HouseOf_Gazelle Emma Silverthorn (@HouseOf_Gazelle) reported

    1/2 Back in Feb we had to cancel our flight/hol due to a positive covid PCR test 1 day before flying, we were sad of course but felt reassured in that we'd chosen @PostOffice @RoyalMail travel insurance, six months later we are still trying to get our insurance £ back.

  • WillyRose Clive Rose (@WillyRose) reported

    It's 2 whole months since I had problems with my @PostOffice Travel Money card. But all good things, etc... Trying to add funds using the App. 4 requests approved via @NatWest_Help 👏 4 top ups indicate Payment Failed when I transfer back to the PO App. Helpline didn't.

  • SidJame30124668 Sid James (@SidJame30124668) reported

    @PostOffice @One4allGiftUK Oh..there's one person serving now...brilliant.outstanding service at the towns main post office

  • michellebsings Michelle Baird (@michellebsings) reported

    @PostOffice you seriously need to sort out your travel insurance company. Consistently on hold, no support, refuse to cover cancelled flight etc as the ‘wording’ apparently didn’t fit. Why bother with insurance? I won’t be buying yours again. Most disappointing @financialombuds

  • hannylou Hannah Hatch (@hannylou) reported from Bordon, England

    @PostOffice I sent a DM yesterday but still no reply , please can someone help.

  • NaveenK87658885 Naveen Kumar Singh (@NaveenK87658885) reported

    @IndiaPostOffice Post office is based at postmaster home, and postmaster family is actively involved in postoffice work. They are misbehaving with customer's who suppose to denied for make the unlegal payment.

  • GowdaGeetha GEETHA GOWDA/ಗೀತ ಗೌಡ (@GowdaGeetha) reported

    @IndiaPostOffice Thank you for updating. Would be good if the land has your own distribution hub instead of rented building in HAL premises. People won't throw garbage if there is fully operational zone or postoffice.

  • MacqueenHector Hector MacQueen (@MacqueenHector) reported

    @PostOffice Thanks Megan. I see from the app this morning that a general issue has been recognised and that an attempt is being made to cure it. This had better work.

  • madteakreations Mad Tea Kreations (@madteakreations) reported

    @AldinBusheytail I'm wondering if I can just have stuff STAY at the postoffice at this point. Be faster to go out of my way to get my **** then see it transferred to some rando for delivery.

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