Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bonnyrigg, Scotland 2
Bristol, England 1
Rochester, England 1
London, England 1
Morpeth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Jameswb3 James Burrow (@Jameswb3) reported

    @PostOffice @RoyalMailHelp Well you certainly deliver virtue signalling pc crap in quantity.

  • danthorogood Dan Thorogood (@danthorogood) reported

    @PostOffice would you please sort out your branch finder? Just been to Newton Abbot as they do CQC DBS ID check. Except they don’t do any ID checks. Staff said website is out of their control and they get this all the time...maybe this will get through to someone who can fix it?

  • dollldiva debra barton (@dollldiva) reported

    @LucyGarnerActor @PostOffice @PostOfficeNews I need a reply to my email about my postmaster I raised a complaint over a month ago and heard nothing..he had only been postmaster for a few weeks and refused to print out a QR code label and then told me to F off ..twice!!!!

  • steelybluewolf1 steelybluewolfman (@steelybluewolf1) reported

    @jenzaba73 Scytl with the Swiss postoffice , then sold the source code to the Swiss Post Office when scytl went bankrupt , they had major problems when they tried it in Switzerland, they knew it caused major fraud

  • bazzz9 Baz (@bazzz9) reported

    @PostOffice I guess it would be classed as Aldwych in London. I could understand it if I wanted a big bad of £250 but £10?.. it’s never been a problem before.

  • onlylightisee Nicolle Ferguson (@onlylightisee) reported

    @PostOffice can’t seem to find a replacement license form anywhere, not online or in branch. Plz help!

  • bazzz9 Baz (@bazzz9) reported

    @PostOffice asked to take out £10 today from my account but instead of a note asked for 50ps as I usually do. The assistant was so rude and told me I couldn’t do that. I explained it’s never been a problem before. She goes to ask@the manager. Still No.

  • edbllrd Ed Ballard (@edbllrd) reported

    @PostOffice please sort out Walworth Road branch!! Understaffed, understocked, broken card reader (during Covid!!), no change in till, staff unable to price (and therefore sell) stock, queue out the door and poor social distancing. I like your brand but seriously...

  • THAT_Jane Not 🚩THAT🚩Jane 🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@THAT_Jane) reported

    @GenralBuilder @PostOffice @Wouldbescouse There's no opinion here. And as for virtuous, if something as longstanding as this makes you feel uncomfortable to the point you are prepared to rail against it by mocking its goodness, I'm going to gently suggest the problem may be you.

  • Bagpus001 Bagpus0010 (@Bagpus001) reported

    @PostOffice We have been stitched up and screwed over. The Post Office are still doing credit cards. Yet customers were moved to JaJa Finance Ltd who are appalling and I have never seen so many complaints. Shame on the Post Office. You don't deserve customers.

  • groverdPO Beer Lert (@groverdPO) reported

    @siany_d @PostOffice @bazzz9 Yes, I know this, of course. But for someone to make a regular withdrawal and request for a bag of 50p in the breakdown, to be suddenly told 'no' is common sense out the window stuff. Change card is to deter the many strangers who walk in asking to break notes down for them.

  • groverdPO Beer Lert (@groverdPO) reported

    @PostOffice Well either you and Jess are wrong, or post office trainers are. Sums up the whole slapdash organisation to a tee. World's worst communicators happen to also be the World's oldest communications company. How embarrassing is that?

  • misscharlotte10 Charlotte💋 (@misscharlotte10) reported

    @PostOffice can you give the staff at five ways Tunbridge Wells a course in customer service? 1 worker in there is probably one the rudest people I’ve ever encountered and it’s not a one off. Every time she is so rude.

  • wilbeforcey Edit W (@wilbeforcey) reported

    @PostOffice No we didn't specifically ask for one but the post office person didn't explain all the options simply just offered it tracked and i simply fell for it. I never realized the price difference. But this happens every time I go to the post off. Known upsell strategy but very sneaky

  • silver_stack1 Question the west.. and the rest (@silver_stack1) reported

    Ridiculous @PostOffice queueing outside to post a Christmas present parcel. What the hell? Have you idiots not considered what if the weather is **** as it often is in winter? Covid is a ******* scam if you didn't know ffs

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