Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bonnyrigg, Scotland 2
Bristol, England 1
Rochester, England 1
London, England 1
Morpeth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • RadioLisa1 @RadioLisa1 (@RadioLisa1) reported

    @PostOffice #Banbury #Castlequay there are 9 people ahead of me in a queue which has not moved for the last 20 minutes. I appreciate it's a busy time, but you could do much better than this. There's no customer communication & 1 guy just hanging around who "hasn't been trained"

  • KevinsBaconBab1 Fat Man (@KevinsBaconBab1) reported

    @PostOffice I have an issue with my parcel. It said there was a failed attempt at delivery and that "They've left a note about how to make further arrangements." but like no one came and there's no note. It's from UK to South Africa. Any help?

  • AdamHun36799081 Adam (@AdamHun36799081) reported

    @PostOffice I’ve supposedly received an @amazon package on a Sunday but absolutely nothing has been delivered. Can you help find out where it got delivered to?

  • ALakshman_ A Lakshman (@ALakshman_) reported

    @IndiaPostOffice @AshwiniVaishnaw @devusinh Being a regular visitor to PostOffice, feeling much pain n inconvenience with the religious activities in Tadepalligudem PostOffice. I never saw any activities either for Independence day or Republic day from 15yrs.

  • WillDog1210 William McFadyen (@WillDog1210) reported

    @AskNationwide if I get my Chip and Pin card changed to a chip and signature card, how would I withdraw money from say a @PostOffice ? Also do Chip and Signature cards support services such as ApplePay?

  • michtho ᗰIᑕᕼEᒪᒪE TᕼOᗰ 🌱 “To heal we must remember" (@michtho) reported

    It finally happened to ME! A younger woman with her arms full of packages, opened the door of the postoffice and waited for me to limp on in with my one l e t t e r. OMG do i look that bad??? I must, I'm the crypt keeper! #older

  • ENicolxo ElizabethNicol♡♡ (@ENicolxo) reported

    @PostOffice would steer clear of thinking of using for broadband. Absolutely terrible customer service from ridiculous wait times to speak to someone then advisors who just blatantly lie to you! Seriously considering finding another provider after today!

  • Elizabethsmags Elizabeth's Adult Magazines 🇬🇧🔞 (@Elizabethsmags) reported

    I've just waited in a queue at Tesco Post Office for one hour ten minutes. On the phone to @Tesco to make a formal complaint @PostOffice

  • RadioLisa1 @RadioLisa1 (@RadioLisa1) reported

    @PostOffice Thanks Ryan. I did get served after 50 mins and Abraham (I think his name was) was really polite and helpful. Poor guy, he was on his own for much of the time, with the other 2 desks closed, but 2 ither staff there. Seems crazy.

  • Nivas_it Sri Nivas (@Nivas_it) reported

    @RoyalMailHelp @RoyalMail Guys what happened my parcel is lying on the postoffice for longtime without movement pls help me out RH081983602GB

  • edie_raffy Little Edie & Raffy (@edie_raffy) reported

    @PostOffice hi, my daughter in SE18 still hasn’t received the Christmas cards I sent her not the thank you card I sent 10 days ago. Is there a problem at the Woolwich sorting office?

  • samjrolfe Sam Rolfe (@samjrolfe) reported

    Without a doubt the worst place to have to go to on your lunch break is @PostOffice. Queues round the building every time and I'm not gonna have any break left by the time I'm through it. I wouldn't mind but it's every time.

  • DanniiLMoon Dannii Moon (@DanniiLMoon) reported

    Added irritation is the fact that @usps tracking is shockingly **** on top. Not cool. I will be asking for a refund on the added fee because it’s mind boggling **** customer service from your #ramsgate post office to promise one thing and do another. @PostOffice

  • meclareandi CLaRE (@meclareandi) reported

    @PostOffice Hello there and happy new year 🎉 Can you help? Does your money card work in Finland / Lapland? Trying to find cheap way to pay for things 🙄

  • feebeeboo feebee (@feebeeboo) reported

    @PostOffice @RoyalMailHelp Thank you for pointing me in the right direction! @royalmailhelp - please can you help?

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