Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Birmingham, England 2
Telford, England 1
Salisbury, England 1
Worcester, England 1
Rugby, England 1
Letchworth Garden City, England 1
Clacton-on-Sea, England 1
Manchester, England 1
Rhyl, Wales 1
Newcastle upon Tyne, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • aagentah Daniel Aagentah (@aagentah) reported

    @PostOffice Drop & Go login has been down all day with the site crashing. Can you confirm if a fix is being looked at ASAP?

  • mkiceburnmarko mark kelly (@mkiceburnmarko) reported

    @IBCA_UK @IBCA_UK in different scandal (well actually out family might be involved in this as well but I am 100% not going down that rabbit hole) but in all these scandals be it blood, grenfell, postoffice, Windrush, lithium, etc. Have anyone actually look into support to handle 1 estate

  • Iloveholly Gemma Corfield (@Iloveholly) reported

    @PostOffice hi, I brought Travel Insurance from you, we are going on Cruise Holiday on Saturday. P&O cruise want to know the name of Emergency Assistance. Please help me

  • thisismenownow isitmethen2 (@thisismenownow) reported

    @postoffice Hello, please can you help me. I sent a parcel from the post office via DPD and they made a mistake so my parcel is being returned back to me halfway to Italy from France. I do not want to pay again to re send it. I have proof of purchase. Thanks

  • Mrs_Chatty Annie Chatham (@Mrs_Chatty) reported

    @PostOffice How is it that a card posted 1st Class at a Post Office on Thursday has only just arrived (Tuesday). What an appalling, expensive service.

  • pplrstupid977 peoplearestupid77 (@pplrstupid977) reported

    @suebright01 @PostOffice @PostOfficeNews If they are shoet of staff then they can open the self service kiosks because they cant man those as well. 30 mins in a queue is pretty standard fpr the Post Office. Go earlier or plan your time more eddiciently

  • kumar_abinash_s Kumar Abinash Sahoo (@kumar_abinash_s) reported

    @IndiaPostOffice Terrible staff behavior and no separate queues for ladies/gents at Mahadevapura Post Office, Karnataka! Is this how we serve citizens, @CMOKarnataka? This hinders ease of access & respect. Urgently need reforms in customer service @IndiaPostOffice. #Karnataka #PostOffice

  • GCaldwell52260 Garrett,Caldwell (@GCaldwell52260) reported

    @Patricabusking7 You have my name,just get the address from the postoffice then send the money.I am not paying any fee to get free money.Thats stupid.

  • kumar_abinash_s Kumar Abinash Sahoo (@kumar_abinash_s) reported

    Terrible staff behavior and no separate queues for ladies/gents at Mahadevapura Post Office, Karnataka! Is this how we serve citizens, @CMOKarnataka? This hinders ease of access & respect. Urgently need reforms in customer service @IndiaPostOffice. #Karnataka #PostOffice

  • Bart23479872 Bart (@Bart23479872) reported

    @Ocean___Water @Sipho_Says Way back we used to get it from PostOffice , but now adays GPO is basically non-existent . Everything is down the drain, but we still have to pay.

  • THDANZ HELZ (@THDANZ) reported

    Imagine the banks around you close down and then @PostOffice say they don't change money because they "aren't making money" from that 😒 good to know they're unhelpful on purpose

  • abbieb25 abigail ball (@abbieb25) reported

    Absolutely disgusted by the appalling, uncaring and rude Customer Service my 82 year old mother recieved at her post office branch, @PostOffice I've been on hold to royal mail for over 40 minutes to be told they can't deal with it.

  • mrsbluemoon8 Joanna Barrass (@mrsbluemoon8) reported

    @PostOffice @parcelforce I posted a laptop with you almost 2 weeks ago. Paid £72. For some reason it’s returned to sender HOWEVER it is yet to get back to me. No one seems to be able to help me. Call centre hung up on me. Can someone please help?

  • dannomore2023 dan smith (@dannomore2023) reported

    @RoyalMailHelp how do i log a complaint when both @RoyalMailHelp and @PostOffice are giving me the run around i.e. both are refusing to help both are blaming each other.

  • dannomore2023 dan smith (@dannomore2023) reported

    @RoyalMailHelp how do i log a complaint when both @RoyalMailHelp and @PostOffice are giving me the run around i.e. both are refusing to help both are blaming each other

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