Post Office Outage Map
The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Post Office users affected:
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E-mail
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 4 |
| Birmingham, England | 2 |
| Rochester, England | 1 |
| Dronfield, England | 1 |
| Liverpool, England | 1 |
| Worksop, England | 1 |
| Bristol, England | 1 |
| Penicuik, Scotland | 1 |
| Dagenham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Asher
(@AsherColeman) reported
@PostOffice I don’t understand why all branches can hold forms? They don’t have to offer the service of sending etc. It’s fine thanks, I’ve just wasted an hr to get one.
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Matthew Crypto Cooper
(@Matthew97930771) reported
@NewPOGuy @PostOffice That's not a security alert that's policy ... policy doesnt allow you to abuse rights , like I said upset the wrong person that policy will change, then who looks bad ....
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Matthew Rimmer
(@MatthewRimmer) reported
Yeah, the @PostOffice scandal is a disgrace. Those poor people who had their lives upturned by corporate incompetence. #HIGNFY
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Clive Deighton
(@DeightonClive) reported
@PostOffice @BITC Are you ******* joking! You are absolute garbage. After what you did to to those postmasters you should be all imprisoned.
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myrtle mcginty
(@myrtle_mcginty) reported
@PostOffice Let's hope when she'll take over your phone service they do a better job than you. My 98 year old nanna has been without phone service all week, the engineer did not turn up as arranged yesterday. #ShameOnYou
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Metal Clay
(@MetalClaySchool) reported
@PostOffice @BITC How many are senior women ethnic minorities in HQ. Stop the crap.
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Paul
(@PaulDon1989) reported
@PostOffice @JohnRitchie3 Every branch suffering from horizon being slow with some not connecting at all. IT are aware. Been declared as an ‘Major Incident’ so I’ve been informed.
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Boscombe East Post Office
(@bepo836) reported
from
Bournemouth, England
@PostOffice @PaulDon1989 It’s awful, last few days it’s been getting slower and today it’s just about unworkable #notgood
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Tim Webster
(@timhulio) reported
@PostOffice Probably better-off asking the staff in the branch. I was a customer waiting in line and it just seemed odd the way the PC was badgering a female member of staff about something obviously out of her control.
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matthewb
(@pricklypear) reported
@PostOffice 1. Said he didn't have knowledge on router settings 2. Said the new router was exactly same as the 10yr old one it replaced, so didn't need editing anyway 3. Said the problem (from the day after router arrived, which doesn't exist using mob hot-spot) was to do with my work vpn.
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Sue Robinson
(@NFDASueRobinson) reported
@NatWest_Help absolutely no help from n/w or @PostOffice re lost cheque - appalling system
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Asher
(@AsherColeman) reported
@jamescunnington @PostOffice I wish I could! Had to be fast track so just drove four hours to sort it. I don’t actually mind that as it’s good to have the service but just make the bloody forms available lol! Not everyone can go to the central post office between 9-2 🙈
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Matthew Crypto Cooper
(@Matthew97930771) reported
@NewPOGuy @PostOffice And the post office even threatened to damage their customers parcels on this post , that's scaremongering tbh , the same type of lies and manipulation they train their staff to do , they have no way to tell which parcels to destroy but still lie.
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John Wood
(@john1576) reported
@PostOffice the document id check service has been down in Yorkshire. Any idea when it will be running again. Passports, D. License etc
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Peter Crowley
(@SmoothRegulator) reported
@debbygiglio1 Soulds like the system was deficient from day 1. The support architecture requirements aren't just made up ad hoc - there are required structures - missing. Born to fail. But @beisgovuk and @PostOffice see their systems as gods - not to be challenged unde any circumstances.
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