Post Office Outage Map
The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Post Office users affected:
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E-mail
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bonnyrigg, Scotland | 2 |
| Bristol, England | 1 |
| Rochester, England | 1 |
| London, England | 1 |
| Morpeth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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✨ 𝑒 𝓁 𝓋 𝒾 𝓇 𝒶 ✨
(@dazedxhippie) reported
Why ******** do people work in customer service & treat PEOPLE like garbage? Like you work for the public, be ******* nice you ungrateful swine. #PostOffice
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gary
(@gariemac) reported
@MoonpigUK @PostOffice dreadful service today. PO del person posted a card despite someone being at home. A note on the door and del instructions, told them to leave behind the open gate. The reality is, they never had a parcel, otherwise it would have been left. postcode G75 8HX
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angie
(@angie87037719) reported
@PostOffice Why have you changed the drop & go website, i cannot copy & paste my Tracking numbers to all my customers now on Etsy ?????? i can now only track and trace for myself which takes you to track & trace service? i need to be able to give my customers the tracking details
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Collin Hall
(@r8z0r) reported
@PostOffice The Halifax are telling me they haven't received the cheque and that I have to raise it with the post office. Responsibility ping pong going on frustrating the customer!!
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Sally-Jane
(@SJrubyslippers) reported
Help! I have an old £10 note & old £5 note. Nowhere will exchange them. I’ve been told the only thing I can do is pay them into my bank account, but @LloydsBank have shut all the local branches, & @PostOffice will only take cheques, not cash. Any other ideas?
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Manda
(@Manda_1976) reported
@PostOffice Sorry, I meant to say that although I asked the retailer if they did Local Collect I can't be sure from what they said until I order. So I wished to have the back up of the Poste Restante service but those locations aren't listed on your website. Thanks.
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AnkitChaudhary
(@AnkitCh87314397) reported
@SonuSood Sir you have helped many people, will you help me. i am from medal class family i want to teach sir please help me sir i want a laptop do it sir please my address is uttar pradesh district sitapur postoffice pisawan pin number 261151 sir please help me
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Onamix
(@Onamix6) reported
@maddow Apparently, if #postOffice is not affordable through government funding, the solution is to lay off the working class and boost the economy with a good healthy dose of unemployment. Djoy is a blood sucking scamp disguised as a "public servant"
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Manda
(@Manda_1976) reported
@PostOffice I don't live locally, I will be on holiday there and wish to use the Local Collect service - the retailer said they offer Local Collect and to write it in my address details. Does Kessingland 5331366 offer Local Collect as well as Poste Restane thanks?
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KATHAKALI CHAKRABORTY||কথাকলি চক্রবর্ত্তী
(@bookstarve) reported
Your postalcomplain or feedback option for pension/savings withdrawal menu I can't find thats why I can't complain through it for specific postoffice.I wants to complain about Durganagar p.o survice(kol-65)&about there staffs. Guide me&help me out #postalseva @indianpost
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Manda
(@Manda_1976) reported
@PostOffice Thank you for your reply, but you still haven't told me whether the branch I listed offers the services. Does Kessingland 5331366 offer Poste Restante service then?
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gary
(@gariemac) reported
@PostOffice @RoyalMailHelp Such a pity that your customer service skills couldn’t have been put to better use by referring the matter on.... typical pass the buck attitude in the workplace... #notmyproblem
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Lynne Mew
(@lynnekeldaz) reported
@PostOffice like it generally no matter when you go to the Lewisham store, one man serving feel sorry for him another staff member over seeing self service is rude. Queue the last three days been half way down the store, customers moaning. Needs at least another staff member, crap service!
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Lee
(@MrsLAKnowles) reported
@PostOffice hello, I posted a parcel on 18th Sept but tracking shows it’s still not been delivered. Constantly kept in a queue when I call. Can someone help please?
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Royal Mail Help
(@RoyalMailHelp) reported
@alisonmc1621 Hi, customs charges are applied by the boarder agency in the destination country. We are a separate company to @PostOffice who you would need to contact about the service in branch. Apologies for the inconvenience caused. >Mayah
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