Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dagenham, England 2
London, England 1
Hackney, England 1
Newcastle upon Tyne, England 1
Batley, England 1
Lerwick, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • rohitkaitheri Rohit Kaitheri (@rohitkaitheri) reported

    @PostOffice Branch ST5 1PN indefinitely closed since 8 Jan. On 7Jan counter staff said"Post Office is inside @WHSmith bookshop which is non-essential, cannot remain open in lockdown". PostOffice still an essential service, innit? When would it open?

  • PardeepGupta_ PARDEEP GUPTA (@PardeepGupta_) reported

    @IndiaPostOffice What steps has been taken by post office incase received cash currency is fake .how could customer faith on postoffice .

  • GiTusMaximus GiTus Maximus (@GiTusMaximus) reported

    @PostOffice I told her it was safe to post, as I stated very clearly "It is not on your prohibited lists" and a rough value. She flat out REFUSED to accept it and I took it elsewhere. They, had no issues and listened to me. I've made an official complaint.

  • jammy_gibo Jamie Gibson (@jammy_gibo) reported

    @PostOffice Beaumont Leys Post Office (LE4 1DE) has been closed for a long time (not due to COVID). Why is it still listed on the website as providing services such as BRP collection? This has caused issues in my partner being able to find her BRP. Please assist.

  • jeffers_71 Mark (@jeffers_71) reported

    @PostOffice How can I find out which Post Office I can print my parcel return label (my retailer tells me to) at ? It’s not a listed service on the website 🤔

  • NewPOGuy Post Office ≠ Royal Mail (@NewPOGuy) reported

    @JackCourtez @DWP @PostOffice It doesn't help that a lot of banks make it harder to open accounts at the moment. We have a customer who already has a Natwest savings account yet she couldn't open a current account in branch, only online which she doesn't have access to.

  • 99PercentMusing Justin Val - Knight of Mothra (@99PercentMusing) reported

    Why does @USPS suck so bad? I'm sick of reading that my overdue shipment has been sitting at a waystation somewhere for days when everything else I ordered before it, including from eBay, has already been here... for days... #USPS #PostOffice #mailtruck

  • ChidakwaProsper Prosper Chidakwa (@ChidakwaProsper) reported

    @PostOffice I have a parcel coming, it was posted from the Post Office but the post code on the recipt is wrong, despite it clearly being correct on the parcel itself. Please help I don’t even know if I will receive it anymore.

  • GrahamJCampbell Graham Campbell (@GrahamJCampbell) reported

    @scottymeuk @RoyalMail Delivery instructions could be printed on the envelope and digitally signed (with the postoffice holding the private key) with a QR code to prove someone hasn't just written bad instructions on the letter after it left the sender's hands.

  • CharleneDuchess Duchess Charlene (@CharleneDuchess) reported

    @PostOffice does brent park post office offer passport biometrics service?

  • NewPOGuy Post Office ≠ Royal Mail (@NewPOGuy) reported

    @L1A75 @PostOffice Yeah, every day people ask about passports or certification and we have to direct them to the nearest mains, who either are terrible at customer service or haven't had a single minute of training.

  • NewPOGuy Post Office ≠ Royal Mail (@NewPOGuy) reported

    @GiTusMaximus @PostOffice I've been working at a PO for 4 years now, definitely been a legal requirement for us to ask that question for that time. It is not a privacy issue, it is in place for safety reasons. You don't have to use Royal Maild services, but all couriers will ask you in some way.

  • AmeticaTeam Team America (@AmeticaTeam) reported

    @POTUS @vp Fix the #PostOffice NOW !!! Fire the Board of Governors and Fire Fat Louis NOW before he goes too far and ruins it for ALL #America

  • JPCornelius Jordan Cornelius (@JPCornelius) reported

    @PostOffice Hi, waiting on the phone to customer support now- are there any known broadband outages around the Leeds area? Lost connection fully. Thanks!

  • BaldSwordGaming BaldswordGaming (@BaldSwordGaming) reported

    @PostOffice for your certification of documents service are you able to certify birth certificates and if so at what cost for just a single one

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