Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Birmingham, England 2
Bonnyrigg, Scotland 1
Morpeth, England 1
Watford, England 1
Chippenham, England 1
Paddington, England 1
Manchester, England 1
Leyton, England 1
Croydon, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidT10614212 David T (@DavidT10614212) reported

    @PostOffice For info, I also raised a complaint via the PO website after this happened and have heard nothing at all.

  • sparkynephilim Nadine Martinez (@sparkynephilim) reported

    @PostOffice Hi Tom, thanks for the reply, basically they are awful and I'm looking to see how best to make a formal complaint regarding their (lack of) customer service skills.

  • tonyandnadine Tony And Nadine (@tonyandnadine) reported

    @PostOffice hi can you cancel my install please

  • PeterMLittle Pedro Quixote ? 🇪🇺🇺🇳🕷️ (@PeterMLittle) reported

    Never get @postoffice broadband or telephone their customer service is nonexistent. And 2.5 megabytes download speed is absolutely abismal eveb before the current fiasco

  • 93_beatrice Beatrice (@93_beatrice) reported

    @RoyalMailHelp @MichelleSupper @PostOffice Hi, I have also just tried to send a package to America and have been turned away, but the USA isn’t on that list as having issues with posting to. The last update (in 2020) says everything is fine.

  • katerinalondino Greek immigrant (@katerinalondino) reported

    @postoffice It's been a month, I have not received a response to my complaint about the abuse I suffered at the Holloway Post Office branch?

  • IRidley Iain Ridley (@IRidley) reported

    @PostOffice I did, I spoke with a lady on the phone, she said that the fault lay with the Post Office staff who shouldn’t have sold that particular service on 15th December saying it was 5 day delivery guaranteed. The package has now arrived - but it was very late for Christmas.

  • leagravell john warnock (@leagravell) reported

    bloody cantankerous postman @PostOffice i was a sleep went to window said just leave the parcels on the step . he said ok got dressed got down to nothing left there. not even a note to pick them up from the office

  • KM_Bill Karen Billett (@KM_Bill) reported

    @OversightDems and @SpeakerPelosi I don't think @usps has undone election damage. I mailed Christmas gifts on December 17th. They still have not arrived. My postal parcel store tells USPS says they are working on December 8th and 9th. Untenable. #postoffice #saveUSPS

  • RIZZT TOM RISDALE (@RIZZT) reported

    @PostOffice another rude postman this morning in Hackney - ‘you are lucky to get any post at all’.......

  • AlanKellett Alan Kellett (@AlanKellett) reported

    New @nowtvhelp go live was Monday and router has not arrived. Neither @PostOffice or @nowtv have a phone number or email, how the hell do they think this helps!!!! Rubbish service!!!

  • Danny_D_Pearson Danny Pearson 😁 ✎ (@Danny_D_Pearson) reported

    @PostOffice Do you have any more information about these 2021 stamps? 1 July - Royal Mail literary issues, Dennis The Menace and Gnasher his dog (British comic strip characters) @PostOfficeNews

  • 93_beatrice Beatrice (@93_beatrice) reported

    @PostOffice They said that they weren’t posting to America, only Europe, so if they took it it would only end up sitting in a pile of envelopes. I appreciate C19 is making things difficult, so this isn’t a complaint by any means. but I only want to send my friend her bday card & present

  • fedupfreelance Ruth Bloomfield (@fedupfreelance) reported

    @PostOffice Yesterday afternoon, but its always incredibly slow. I understand the need for social distancing, but that doesn't explain why every customer takes so long. There were 12 to 15 people ahead of me, mostly posting parcels, and 2x counters open. They are pleasant but very doddery

  • HNM_AHendry Alan Hendry (@HNM_AHendry) reported

    @KirsteenCampbel @PostOffice @GroatNews Very obliging guy, yes, and people appreciated the service he provided. 👍

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