Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bonnyrigg, Scotland 2
Bristol, England 1
Rochester, England 1
London, England 1
Morpeth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • SpyderDrinks Septimus Spyder (@SpyderDrinks) reported

    Anyone using Travelcard at @PostOffice we have one in greece... We need to top it up. We find this impossible due to using a local sim card... We found the system not to work... Something to do with connectivity of systems. (data roaming is not possibly due to connectivity issue

  • ecmadventures Melee (@ecmadventures) reported

    @USPS Recently sent a check via USPS (I didn’t, old school husband did) and it was never received, had mail stolen from your curbside mailboxes IN FRONT OF POSTOFFICE, online tracking doesn’t work. We avoid USPS as much as possible.

  • shirley51079929 shirley (@shirley51079929) reported

    @PostOffice @folkloresswift Stephen - COP can't be reprinted, but if item was sent Tracked, Signed or Tracked and Signed for, tracking ref will be on the daily report printed (and kept by branch) on the day it was sent. It will be possible to locate this info for customer. Hope this info helps.

  • csdriver Chris Driver (@csdriver) reported

    The last country postbox near us has just changed its daily collection time to 9am weekdays and 7am on Saturday. Absolutely useless & totally customer-unfriendly. Effectively means 2 days minimum delivery duration. @PostOffice (pl. don't tell me that I shouldn't write letters).

  • GeorgiaCapeTown Georgia CapeTown (@GeorgiaCapeTown) reported

    @LungeloShabal12 @eNCA @Thelandthief No bra, don't worry about paying your TV license. There are enough responsible citizens of SA to carry the load for guys like you who fail to do the right thing. We are also trying to carry eskom, SAA, PostOffice, the list goes on. So if you can help YOUR country it will be great

  • siany_d Siân Davis (@siany_d) reported

    @ChrisSampson6 @PostOffice Post office does not have shareholders. The reality is though that theres no money to be made from a po so they have to be situated in a retail setting to support the po

  • Mphillips_LDFC Martin Phillips (@Mphillips_LDFC) reported

    @PostOffice @Icypixel Expecting one person to man a counter as well as SSKs is extremely unrealistic Courtney, can't half tell you've probably never worked an hour in a branch in your life...

  • nickdurnan ⚽️Nick Durnan™🇬🇧 (@nickdurnan) reported

    Since @PostOffice moved into @WHSmith it's become an absolute joke. Massive queues and never enough post office staff but whsmith staff stood about doing nothing!

  • clairem99 claire (@clairem99) reported

    Well absolutely **** that. What is the point in being able to do my banking at the @PostOffice if I need to go to the bank to do it? If I could have gone to a branch I would have, there isn't one open I can get to while they are open.

  • DameGinger Lorna 🖤 (@DameGinger) reported

    Are there known issues with your broadband being down @PostOffice?

  • flynnnatalie28 Natalie Flynn (@flynnnatalie28) reported

    @PostOffice £1000 missing from my account .. after depositing way back 30/10/2021 at one of your branches .. I have emailed customer service on the 7th November and still no work back also a complaint was raised on Monday the 8th .. still no word back!!!

  • brijeshkumars16 brijesh kumar singh (@brijeshkumars16) reported

    @IndiaPostOffice I need confirmation please answer this is fraud postoffice varanasi please action this issue,and not receive my original document. fake document delivered my address,new envelope create by varanasi postoffice Brijesh-7379990673

  • folkloresswift caroline misses addie (@folkloresswift) reported

    @Postoffice hey are you able to help me find tracking details on an item i posted? i have the receipt but not certificate of postage

  • JacJones651 Jacqueline Jones (@JacJones651) reported from Bonnybridge, Scotland

    @PostOffice trying to return a parcel via your tracked returns and it won’t help me crest a label as apparently my postcode doesn’t exists HELP please I’m running out of time to return it

  • DISGU15ED Tony. (@DISGU15ED) reported

    @InPostUK Let’s hope your delivery service is quicker than your Twitter response. @PostOffice next time. Lesson learnt.

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