Post Office Outage Map
The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Post Office users affected:
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E-mail
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bonnyrigg, Scotland | 2 |
| Bristol, England | 1 |
| Rochester, England | 1 |
| London, England | 1 |
| Morpeth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Double Happiness
(@d0ublehappiness) reported
@PostOffice Just having to reset the password for my Drop & Go account as you require, but it is really bad practice to force users to include special characters. Now I can't use the password I want! Not good as it actually makes it harder for users to set a memorable password.
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Alan
(@Alan59189147) reported
@PostOffice I went to my local post office. The man was very rude The way he spoke showed he clearly did not care. It was a humiliating and demeaning experience. One I wish no one else has to face. Utterly disgusting. Due to limitations I had to cut down my original message.
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-𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5%
(@jerryduk) reported
So glad I'm moving away from @PostOffice broadband. Just lost broadband for, I think, the fourth time today! #fail
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Sidney
(@maxwellandmolly) reported
@PostOffice So I can wait on hold for half an hour to be asked to call back tomorrow because "im actually finished for the day now 😌" do you have anyone who can actually help or does everyone just pass any problems on??!
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Meg Davies
(@Meg_Davies) reported
@PostOffice absolutely appalling service, a customer has been in hospital for months, unable to pay his phone bill, pays his bill and is told he is no longer a customer. In these times when communication with the world is key, there seems to be little humanity from your team.
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Scott Thomson
(@positivelypost) reported
@NPhilatelics @BarbadosStamps @PostOffice I've sent a few large letter items from there before when they've used stamps but they've never cancelled them! I asked before if they could handstamp a card to Canada with stamps but was told mail got sent off to centre to be postmarked. As we know that doesn't always happen!
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⚫ CL Gamble ART
(@cl_gamble) reported
@PostOffice Uh ok, so I just wait for you to get round to logging my complaint via DM?
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⚫ CL Gamble ART
(@cl_gamble) reported
@RichyR1ch @PostOffice They haven't replied to my DM and j still haven't been able to make my complaint. Hello Post Office, an email address or another reply to the DMs I've sent please?
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Matt Hannigan
(@ouestlecanard) reported
from
Hackney, England
@PostOffice my internet has gone down. Are you seeing any other broadband outage reports?
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Dave Harland
(@wordmancopy) reported
@PostOffice @RoyalMailHelp Thanks. Hiya @RoyalMailHelp. Tryna set up a redirection but your online system won't work and your paper application form's asking for "Original (not printed from the internet)" proof of address like bank statements or utility bills, but all our accounts are online only. Pls help
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Stephen Carter
(@Stephen2791) reported
from
Bristol, England
@PostOffice utter appalling level of service. Customers services none existent. You get it’s not my problem. You should be stripped of your royal approval not deserving of it. Still no parcel either and left in total limbo. Very argue.
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Miguel
(@delahoz11MX) reported
@retrotink2 Hello, I dont have news from my order, in the postoffice havent info. Can you help me? Order 20102
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Post Office ≠ Royal Mail
(@NewPOGuy) reported
@lenkaloser @dorcasanne2 @PostOffice The biggest problem with Poste Restante I see is that it costs us time & space, yet we get paid absolutely nothing for it.
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Traffic Updates + Useful Info
(@trafficbutter) reported
VIA @lagostraffic961: PostOffice junction inward Ojuwoye is a slow moving traffic due to Market activities Ojuwoye inward Isolo road, Oye roundabout is good Oye roundabout down to Daleko is slow but good on the return journey
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Petr Flosman
(@pflosman) reported
@SusanLeemburg @Scitani2021 Hi, from what I read if you don't have any other way to sign in to the website you will have to do get the paper form. It will come with prepaid envelope which you can drop in any postbox/postoffice
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