Post Office Outage Map
The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Post Office users affected:
Check Current Status
E-mail
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bonnyrigg, Scotland | 2 |
| Bristol, England | 1 |
| Rochester, England | 1 |
| London, England | 1 |
| Morpeth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
-
NB
(@NeilB019) reported
@PostOffice The malton branch, I can appreciate they have a closing time but closing the doors to suit the staff before trading hours is very poor in my eyes. I work in retail myself and it’s not allowed where I work
-
A blessing to someone
(@lizinthefablane) reported
@PostOffice what’s the point of self service machines that don’t print receipts with a tracking number… 🤔
-
Sarah
(@Sarah16778693) reported
@PostOffice the worst thing in Chesterfield is 1! Post office in Chesterfield Town centre. 1 member of staff on the counters, a massive queue, still no service after 25 minutes of waiting. Not good post office
-
Sarah Herring
(@sarah_sherri) reported
@PostOffice Raised an issue with you re. Drop&Go. After initial contact, not receiving any response. Can you help?
-
AW7791011
(@AlisonWayman1) reported
@PostOffice The parcel for me to collect is located at the post office I. E. for me to collect in person and has nothing whatsoever to do with the Royal Mail service as clearly given in the message.
-
Donna Jonas
(@DonnaJonas1) reported
@PostOffice Gone are the days when you can actually phone your local branch without having to make a special trip. Instead you call an 0345 number and not one option enables you to speak to a person. Even if you want to make a complaint you have to fill in a form 😤
-
jane pearce
(@janepearce53) reported
@PostOffice can’t we have a label for parcels that ARE NOT FRAGILE so the postman pushes a parcel through the letter box. Letter boxes are made to stop droughts to help global warming etc, so some items need a firm push. Fed up with having to go pick up packages
-
Lucie
(@ByrneLuc) reported
If you think you need to phone the @PostOffice, just don't. Horrendous customer service. Unfortunately I spoke with an extremely rude and unhelpful staff member who put the phone down on me! There are many for whom the telephone is their only option, how would they proceed?
-
AW7791011
(@AlisonWayman1) reported
@PostOffice I have received 2 text messages claiming I have a special.parcel to collect. First one was from a BT Mobile and the other from EE network. They are both mobile numbers but as no one that I know contact lately has confirmed they have sent me a parcel I just wanted to check if ok
-
Maggs 🟨🟥
(@MaggsLondonGirl) reported
@PostOffice @SaveBrontePO The easy solution would be to offer a permanent contract to the existing Post Office operator within the Main Street Branch and to have an additional counter service at the Co-Op. In an expanding village there is a need for two PO’s why are you not listening to your customers?
-
Diana Maria💙
(@didge32) reported
1/2 @PostOffice this gift was posted 03/08 - parcel has been sitting “somewhere” for 16days!!! Apparently criteria for posting outside U.K. changed 1st July- this parcel was posted 3/8 the online service wouldn’t allow us to progress until each step of info had been “approved”??
-
carolinealvarez
(@854529f29f79450) reported
@PostOffice Ok, thanks. I did ring the help line, now waiting for an engineer. I have been told this will be Friday or Monday but I was just hoping it might be resolved sooner. It is my 90 yr old mother who lives independently and needs the phone line for her emergency alarm and contact.
-
Hufpuf
(@Sofpof1) reported
@PostOffice @DailyMailUK East Barnet Post Office definitely over charging and ripping people off. They are so rude and defensive if ever they are questioned about prices. Told my wife to “Stop talking so much and asking questions”. Send a secret shopper and see!
-
Paul Ridley
(@PaulRidley5) reported
@PostOffice Thanks for your help is there a place we can keep checking for an announcement about opening again as a lot of people rely on place to pay bills and get their money and post stuff, as well as paying money in as sadly wolverton doesn't have any banks
-
Siân Davis
(@siany_d) reported
@AngeloStaniskla @PostOffice Signed for wouldnt be possible but the branch could've given a cop, if they weren't sure how they can look on the help section of their system
Check Current Status