Post Office

Post Office Outage Map

The map below depicts the most recent cities in the United Kingdom where Post Office users have reported problems and outages. If you are experiencing problems with Post Office, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Post Office users affected:

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Glasgow, Scotland 4
Manchester, England 3
Peterborough, England 2
Belfast, Northern Ireland 2
Liverpool, England 2
Harrogate, England 1
Upton, England 1
Loughborough, England 1
Cumbernauld, Scotland 1
Bournemouth, England 1
Reading, England 1
Croydon, England 1
Norwich, England 1
Walsall, England 1
Hayes, England 1
Stroud, England 1
Ealing, England 1
Canterbury, England 1
Stafford, England 1
Poole, England 1
Shrewsbury, England 1
Maidstone, England 1
Stockton-on-Tees, England 1
Caterham, England 1
Worthing, England 1
East Dereham, England 1
Burnley, England 1
Plymouth, England 1
North Shields, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • JimCognito2016 Jim Cognito (@JimCognito2016) reported

    @BotfieldColin @DrChrisParry @PostOffice I'm attempting to get you to articulate your argument slightly better than "bad judges".

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @JimCognito2016 @DrChrisParry @PostOffice why are you defending bad judges ??

  • shakil_99 s ahmed (@shakil_99) reported

    @IndiaPostOffice After updating 2.0 it has become a hell for booking registered or speed post articles from Cuttack. Computers not working in many postoffice. At GPO too only 1 counter is active, others are in error mode. You should have make your homework properly before initiating

  • Broncos_Jim JimboSplice (@Broncos_Jim) reported

    @NYTrailBeaver @CardPurchaser I had the whole incident on video as well, the postoffice said they disciplined the mail carrier. A few weeks later I was home and asked the mail carrier why I signed for it as it was promptly stolen and he said he never even knew about it. Luckily 2 nights later the police

  • WorldFruityG WorldFruityG (@WorldFruityG) reported

    @PostOffice Shut the lot down - the entire company is not fit for purpose!

  • WorldFruityG WorldFruityG (@WorldFruityG) reported

    @stugoo17 @PostOffice They really should just shut the whole damn company down - it really doesn't offer any service any longer that isn't available cheaper elsewhere. They have an army of staff who do absolutely naff-all, because all of the work was farmed out, and then steal money to pay them with.

  • sundarsinh Sundarsinh Purohit (@sundarsinh) reported

    @IndiaPostOffice no reply for above post? Plz help #indiaPost #postoffice

  • MichaelD608567 Dr Michael Davidson (@MichaelD608567) reported

    @PostOffice Is there also an issue with guaranteed next day delivery? I sent a birthday card to arrive today (Monday) and it didn’t arrive. The tracking system isn’t recognising the reference number and your website gives no indication about how to check progress. What do I do?

  • johnwil07028022 john wilson (@johnwil07028022) reported

    @uncledoomer One time I was out at the clubs and I had a red suit on and found a wallet so I walked down to the postoffice of the city it was and dropped it in outgoing . They had cameras in the lobby and it was at like 2 in the morning. They had to think that was a cursed item and a trick

  • cannonfodder16 Simon Butler (@cannonfodder16) reported

    @PostOffice is there an issue with your home insurance site because I think there is, it won’t load the page up

  • PRAVIN_DABIR PRAVIN DABIR (@PRAVIN_DABIR) reported

    @IndiaPostOffice i have shifted to internet banking since postal sb debit card services stopped,now internet banking also problem all the time,concerned postoffice never give us proper reply.pls look in to the problem and do the needful.

  • CarrieHKelly Carrie Kelly (@CarrieHKelly) reported

    Laguna Niguel, CA #Postoffice (which pretends to be Laguna Beach) is STILL delivering mail for previous owners who moved out nearly 2 yrs ago! Complaint #76898617 filed late April 2025. Nobody @USPSHelp has contact us. Our regular postman, Phillip usually gets it right. @OIGUSPS

  • LilywhiteSimon Simon (@LilywhiteSimon) reported

    @topacregganman @KateJon41196503 @PostOffice Almost every Signed For letter that gets brought to my Post Office after Royal Mail’s two delivery attempts never gets collected. Most of them are legal letters. They get returned after 18 days.

  • KateJon41196503 Lady Kate the Plate (@KateJon41196503) reported

    @topacregganman @PostOffice Absolutely DO make a claim. RM need to know how unhappy many customers are with the “service”. There’s still a chance it’ll arrive albeit late. If U have 2repost, put letter in A4 envelope & then U can use the tracked 24/48 service instead of SF. It’s only slightly dearer.

  • topacregganman The Rambling Paddy (@topacregganman) reported

    @KateJon41196503 @PostOffice I'll just have to wait now until 10 days has passed and then claim and then re issue the legal letter with another 14 day grace period. RM don't make it easy to do business

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