Post Office

Post Office Outage Report in London, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in London, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in London, England 06/23/2024 05:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near London, England

The most recent Post Office outage reports came from the following cities: Croydon, City of Westminster, Isleworth, Kensington and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCity of Westminster Internet
United KingdomIsleworth Internet
United KingdomKensington Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • V_Putrino Valentina Putrino (@V_Putrino) reported from Hackney, England

    @PostOffice You can send me an engineer to come and fix the problem?

  • BrianMcAuslan Brian (@BrianMcAuslan) reported from Hackney, England

    @PostOffice Thanks Ryan, much appreciated. I did politely explain to him that these are free but was subsequently called a “b*stard” upon leaving. Not really a great standard of customer service, and surely not in line with Post Office values? Would be grateful if this could be fed back.

  • V_Putrino Valentina Putrino (@V_Putrino) reported from Hackney, England

    @PostOffice broadband is literally dropping down every 30 mins. How on earth am I supposed to wfh?

  • gardencourtman Jonathan Fenster (@gardencourtman) reported from Harrow Weald, England

    Well @jajayourlife have managed to lose my monthly payment on my @PostOffice credit card. All the years I dealt with the Post Office, no problem, first month with @jajayourlife and they try to charge me £12 for their mistake!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.

  • sophiers50 Sophie Rushton-Smith (@sophiers50) reported from Wandsworth, England

    @PostOffice how do we report an issue with a post office?

  • BallardsLane Barbara (@BallardsLane) reported from Barnet, England

    @PostOffice And the National Health Service? They use 🌈 now.

  • nasikonan Nassy Maureen Konan (@nasikonan) reported from Lambeth, England

    So stressed out by @ukhomeoffice 3 rejected passport photos coz my mouth may be open or background lighting isn’t bright enough. I AM BLACK it’s obvious you can see me!!!! @PostOffice not my fault that photo booths are ****! Photoshops are closed coz of lockdown #frustrated

  • V_Putrino Valentina Putrino (@V_Putrino) reported from Hackney, England

    @PostOffice broadband is awfully slow in my area. Tried to get in contact with customer assistance and yet no answer. Any suggestion?

  • cfidurauk Christie Fidura (@cfidurauk) reported from Richmond, England

    I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp

  • ithattheatre Imagine That Theatre (@ithattheatre) reported from London, England

    @PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @PostOffice sort out your Bromley branch in the @WHSmith!!!!! Utter joke. Shocking service.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @PostOffice There was no need to keep 20 odd people outside in the rain with zero social distancing with a person who clearly had no idea what he was doing. I hope it is a better service when I have to go back next week. You need more staff on at the desks two. Overall not impressed.

  • Calum_Kean Calum Kean (@Calum_Kean) reported from Camberwell, England

    Avoid @parcelforce. Worst delivery company going, every time I’ve had a delivery due with them, I’ve had a “we tried to deliver” email. Nothing through the door and no attempt to actual deliver. Instead having to collect from a @PostOffice with a 2 hour queue. Terrible service

  • JoyceBenaich Joyce Benaich (@JoyceBenaich) reported from Camden Town, England

    @PostOffice I sent a international tracked letter to the US on the 7th of October and USPS are still waiting for the letter to be handed to them. Please can you help it’s been a week and it hasn’t left the uk!

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @PostOffice I have urgent PPE arriving today. I have filled out a safe place box and your bot has decided I asked for new delivery date please help

  • apjoseph2013 Arun Joseph (@apjoseph2013) reported from Ilford, England

    @PostOffice @RoyalMailHelp Hi, having spoken to number of my neighbours we are a concerned that we’ve not received *any* post for about 10 days now. This is the IG2 6 area. We can’t get through to the local post office via phone as no one is answering. Can you please help?

  • iamvanessa_a Vanessa Agyemang (@iamvanessa_a) reported from Eltham, England

    Incredibly rude member of management working at @PostOffice in Woolwich there is no need for such rudeness #poorcustomerservice

  • _AndreaUrbanFoX 🦊😷 (@_AndreaUrbanFoX) reported from Poplar, England

    No internet. @PostOffice says its an @OpenreachHelp issue in my area. How do I find out when line will be back up? How do I contact @WeAreOpenreach? And how do I claim compo for the time I'm left without the service I'm paying for? #E2 #bethnalgreen

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @PostOffice been on hold for an hour only to have the phone put down with talking to someone. Understand your very busy but 2 parcels are missing and we need to find out what has happened. Your website doesn’t give answers

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • MrLukeChristian Luke (@MrLukeChristian) reported

    @PostOffice Is your website down? I’m trying to access my drop and go account online but on all different internet browsers, your website isn’t appearing or loading. I can access any other website, just not yours?

  • moochgiftshome mooch (@moochgiftshome) reported

    @YourMcColls @PostOffice Any update? I presume within your @PostOffice contact you have to keep to certain service levels??

  • DavidFl62347328 davefl UTG (@DavidFl62347328) reported

    @PostOffice southmead post office bristol must be the worst post office in the country website said open when I get there both windows were closed I have been there before and they were 2 of the most miserable women that I have ever seen the community deserves much better

  • bastardbattson EV BATTSON (@bastardbattson) reported

    @PostOffice Hi, I attempted to deliver a parcel via one of your branches on 26/11/2022. I paid for Parcelforce ExpressAM shipping and was told it would arrive on 29/11/2022. It still haven’t arrived and Parcelforce insist it’s still at the Post Office. Why? Can you help at all?

  • Beccirowleyxx Rebekah rowley (@Beccirowleyxx) reported

    @PostOffice @FlaskEnd my local post office refuses to accept any Royal Mail QR code for postage return labels etc. apparently it’s within their rights to not accept. However frustrating when I live rurally and this is the only option provided by companies& service is offered on the RM and PO website

  • jonaldersonTV Jon A. (@jonaldersonTV) reported

    @PostOffice You might want to do a mystery shop of your Park Royal Post Office on Minerva Road... The 5-star Google reviews are either fake or been paid to write. Incredibly rude and lazy staff in there.

  • Theaurorakks Mabel (@Theaurorakks) reported

    @PostOffice @gail_bennett It is never too late to mend

  • wittydawnuk Dawn Witt (@wittydawnuk) reported

    @SherriffSilvia @PostOffice I suspect the answer is some sorting offices are in more trouble than others. Certainly pretty much everything I’ve posted has gone into a postal black hole. Fess up @RoyaMail which ones have mismanaged most disastrously

  • JohnEWark CJM (@JohnEWark) reported

    @PostOffice Please can you clarify if a parcel sent by Special Delivery at 3:30pm on Thursday 1st December should have arrived at its destination by now? If not, what's your service level agreement or timeframe given it has been paid for as priority?

  • the_my_quay Michael (@the_my_quay) reported

    @PostOffice how come a Royal Mail branch wouldn't scan in a Royal Mail pre-paid tracked sticker provided by @madebygoogle - Google support are telling me I need to go and organise my own courier because of this.