Post Office

Post Office Outage Report in London, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in London, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in London, England 12/04/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (27%)

    Wi-fi (27%)

Live Outage Map Near London, England

The most recent Post Office outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHackney Wi-fi
United KingdomFulham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • charliebach Mark Lewis (@charliebach) reported from Poplar, England

    @PostOffice signed up for broadband & meant to go active yesterday. Still no access. Called & was told there was a delay. Was told by a CSR that we wouldn’t have been told there was a delay as they would wait for us to tell them. This is bad coms. Now got to wait till Mon

  • LauraPopkid Laura Newbould (@LauraPopkid) reported from Richmond, England

    @PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.

  • charliebach Mark Lewis (@charliebach) reported from Poplar, England

    @PostOffice Spoke to support and they advised I would need to call back Monday. I am glad they confirmed that I will not be charged until we are activated

  • msjw1960 Joanne Westeng (@msjw1960) reported from Richmond, England

    @PostOffice Well we’ve submitted our complaint to Royal Mail so let’s see! Doesn’t help the fact important payment not received in time so our case thrown out of Court!

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @PostOffice I’ve tried multiple times to pay for a custom charge, but it’s not working. Please help! I’ve tweeted a couple of times

  • mridout196 Matt Ridout (@mridout196) reported from Wandsworth, England

    Hey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers

  • eziosavva Ezio Savva (@eziosavva) reported from Islington, England

    @PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service

  • jamie_penfold Jamie Penfold ⚒ (@jamie_penfold) reported from Camden Town, England

    @PostOffice your Kings Cross branch need to check their security of parcels! I’ve just been to post a parcel and the “air lock” is full and open on the customer side. So anyone could steal the parcels. Tried to tell the counter staff but they weren’t interested

  • schulkes James Schulkes (@schulkes) reported from Hammersmith, England

    .@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith

  • Rvr1991 River (@Rvr1991) reported from London, England

    The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃

  • philrichardsuk Phil Richards (@philrichardsuk) reported from City of London, England

    @PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @PostOffice Yes as you would expect at this time of year. Most of the customers should have been encouraged to use self service, but due to lack of understanding about how to operate and whether it took cash, they opted for the customer assistants. Better service at the self service, IMO.

  • AnnHalliday66 Ann Halliday (@AnnHalliday66) reported from London, England

    @MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢

  • Streethats Deborah Brown (@Streethats) reported from Hammersmith, England

    @PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2

  • mcleanworld Jennifer McLean (@mcleanworld) reported from London, England

    Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice

  • msjw1960 Joanne Westeng (@msjw1960) reported from Richmond, England

    How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @Grumblymum @PostOffice Had EXACTLY the same issue with the postie putting my Amazon package through the empty house nextdoor.

  • equalitywarrior sarah guerra (@equalitywarrior) reported from Wandsworth, England

    @PostOffice Why though it’s stupid and annoying

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @postoffice service you expect from somebody representing the Post Office! 2/2

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • KathryninLeeds Kathryn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐱🏳️‍🌈 (@KathryninLeeds) reported

    @PostOffice @RoyalMailHelp ‘Pressure’ sell. That’s the very problem.

  • tweetyjeanie Jean McGeoch (@tweetyjeanie) reported

    @PostOffice Hi.. I posted two parcels first class and 15 cards at the Abington Post office on Monday 7th December and they still have not arrived at their destinations. Is there a problem just now as my first class postings usually arrive within 2 days?

  • mwiiiinga 🅜🅦🅘🅘🅝🅖🅐 (@mwiiiinga) reported

    This @PostOffice queue is longer than Boris Johnson’s **** ups!

  • joe_weston3 Joe Weston (@joe_weston3) reported

    @Niam2810 @PostOffice I didn’t send it! Through a calamity of errors it has eventually arrived 3,400 miles from its intended address!

  • wilsondan Feliz NaviDan Wilson (@wilsondan) reported

    @PostOffice But woman in the post office says there is huge disruption (as advised by head office) to the network and it probably won't make it. It's widely reported in the press that it's overwhelmed.

  • KamaroRN_ Wanda Knafelc (@KamaroRN_) reported

    @JordanLombardi4 @TheSiteSupply It only works if sent to residential address. My mailing address is to a Postoffice Box at Going Postal, so it shows its a business address. It doesn't work for me...😔😔😔😔

  • myorangetruck Daniel Burgess (@myorangetruck) reported

    @PostOffice why are you not able to provide service, waiting 45 min in a queue us not acceptable

  • adicarter Adrian Carter (@adicarter) reported

    Every night I find the internet from @PostOffice doesn't work. I am counting down the days till my contract with you lot ends and I can tell you to piss off. You are useless, the ombudsman for service providers should come round and **** your eyes out. Criminal.

  • koenig_jakob Alex Wright (@koenig_jakob) reported

    @PostOffice Thank you. Surely the counter times should just be put on the website, which would solve a lot of issues. Since apparently this means I can't trust the listed opening hours of any franchise post office. I don't think I even saw the branch phone no on the website.

  • McWJCole E A McCole (@McWJCole) reported

    Absolutely appalled at the lack of customer service at Watts Lane PO in Bootle earlier today @PostOffice please can you get in touch