Post Office Outage in London, England

this #PostOffice story where those poor people were wrongfully accused of theft & convicted & it was faulty systems. how bloody awful, some lost everything. some died before their name was cleared 😰

@PostOffice I posted something to @DVLAgovuk around Aug 9. Unfortunately lost Special Delivery tracking number. Have transaction details from bank. Can you help?

Debt to the #postoffice, which closes at 6pm. Shutters are half down, door being locked, at 5.40pm. Now I’ve got to lug a bunch of parcels round the pub with me…

@RoyalMailHelp can you help clarify the issue with my packet ref 39431 - su On the front says counterfeit stamp, on the back underpaid. I have been told to report my local @PostOffice re counterfeit stamps, but I’m not convinced this is the issue. Is it issue with LL or stamp?

A crappy alliance of #AmazonUK and collect service of #Ramsgate #PostOffice, will ensure the shittest service imaginable. UK does lead the way in one area at least. Oh, and xenophobia. Wonderful.

@PostOffice @RoyalMailHelp @RoyalMail The last 2 parcels I’ve sent have been stolen or lost. These were dropped off at the post office and never reached their destination. They never left your possession so have been stolen or lost by your staff.

So sad and angry for those good people who have suffered at the hands of @PostOffice #PostOfficeScandal and @fujitsu_uk. It’s time these corrupt organisations who blame their errors on other and held to account. #timeforaction. Know that #justicewillprevail

If you want to open a savings account, do not open with the @PostOffice Shocking service No help or care in the world. #twobob

@PostOffice my internet has gone down. Are you seeing any other broadband outage reports?

I’m now currently out of work as my license had to be repaid on the day it was to expire. Now I’m out of work and out of pocket down to @PostOffice Camden Town!!! What you gonna do about it @PostOffice don’t be sending me crap about waiting I’m sick of waiting I paid in March !

@PostOffice I’m sick of this now.. where’s my Money. You stole £300 from me and never paid @TfLTPH my money for my license!!! I raised a dispute with you and you’ve not even acknowledged my dispute or email! Seriously!!!

@PostOffice how do we report an issue with a post office?

So stressed out by @ukhomeoffice 3 rejected passport photos coz my mouth may be open or background lighting isn’t bright enough. I AM BLACK it’s obvious you can see me!!!! @PostOffice not my fault that photo booths are ****! Photoshops are closed coz of lockdown #frustrated

@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?

I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp

@PostOffice Thanks Ryan, much appreciated. I did politely explain to him that these are free but was subsequently called a “b*stard” upon leaving. Not really a great standard of customer service, and surely not in line with Post Office values? Would be grateful if this could be fed back.

Avoid @parcelforce. Worst delivery company going, every time I’ve had a delivery due with them, I’ve had a “we tried to deliver” email. Nothing through the door and no attempt to actual deliver. Instead having to collect from a @PostOffice with a 2 hour queue. Terrible service

@PostOffice There was no need to keep 20 odd people outside in the rain with zero social distancing with a person who clearly had no idea what he was doing. I hope it is a better service when I have to go back next week. You need more staff on at the desks two. Overall not impressed.

@PostOffice @RoyalMailHelp Hi, having spoken to number of my neighbours we are a concerned that we’ve not received *any* post for about 10 days now. This is the IG2 6 area. We can’t get through to the local post office via phone as no one is answering. Can you please help?

@PostOffice sort out your Bromley branch in the @WHSmith!!!!! Utter joke. Shocking service.

@MarkKL29 @B0mberHarris @PostOffice There are two ‘greeters’ at my Post Office who are particularly aggressive in their policing of their branch. Makes you wonder what direction is being handed down to the staff from on high.

@pauldbowen @PostOffice any comment? My missus had the same issue. #illegal

@PostieMcPost @DarbsLucy @PostOffice No. He can not ask and he can not refuse service and move on. both actions are discriminatory and break the law.

@PostOffice @nzpost all I can say is you should be ashamed. An Xmas GIFT to a close friend, value $78NZD (38GBP), charged ($34NZD) 17GBP + 8GBP handling fee. Any wonder why the postal service is in decline?

@PostOffice I am disgusted that you allow such terrible customer service at your branch in chesterfield staveley, they gave my girlfriends post which was a Christmas present to any random stranger and took a signature when they couldn’t confirm who it was… avoid them if you can

@WayneScholes @PostOffice Absolute pencil necks. Poor lady.

@chrish9070 @scullyp @PostOffice Absolutely agree, wish I could support small business’ but money is a bit tight at the minute

@PostOffice @DaveAmbo This poor lady was bullied and publicly humiliated! Your employee should be reprimanded and dismissed immediately! And I hope the lady takes not only yourselves to court, but the employee as an individual.

@BernieSpofforth @PostOfficeNews Jesus christ, he has a mask on, is behind glass, the lady is probably triple vaccinated. WTF @PostOffice 🤬🤬

Is this any way to treat your vulnerable customers @PostOffice when you are so quick to demand bills are paid and yet when there is a problem you don't want to know? Shocking. How do I make a complaint?