Post Office Outage Report in City of London, Greater London, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in City of London, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (19%)
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Wi-fi (19%)
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E-mail (13%)
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Phone (6%)
Live Outage Map Near City of London, Greater London, England
The most recent Post Office outage reports came from the following cities: Southwark and London.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Dawn
(@Dawnf1) reported
from
Hammersmith, England
@PostOffice Yesterday I posted my old passport to the passport office having renewed online at home and the po counter person commented on it saying how great it was. I agree! But I'm glad you still do this for folk who aren't comfortable doing it online. Because the paper form is awful.
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@PostOffice I’ve submitted a complaint via web form. The staff in the WH Smith’s branch on Harben Parade, London NW3 really need some customer service training. Being on the receiving end of rude, dismissive, and hostile attitude is unacceptable. Sort them out.
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James Schulkes
(@schulkes) reported
from
Hammersmith, England
.@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith
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BigCaper
(@BigCaper) reported
from
Hammersmith, England
@PostOffice I arrived just after 1300 hours to post a birthday card overseas and left at 1342 hours. None of the self service machines were working as you can see. Staff were swamped. Queue well peeved.
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Jennifer McLean
(@mcleanworld) reported
from
London, England
Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice
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Deborah Brown
(@Streethats) reported
from
Hammersmith, England
@PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience
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EnnyCooks 🇳🇬🇳🇬
(@eniolaxx) reported
from
Islington, England
I’ve just had the most horrendous experience at @PostOffice @PostOfficeNews and trying to make a complaint has never been so long
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chris summers
(@ratman97) reported
from
Bromley, England
@PostOffice just a small complaint. Had a parcel delivered today, left in the food waste bin, so far no problem, except the bin was about half full of food waste. Had to clean my package outside before opening it and bringing it in.
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Aman Bhargava
(@amanthesurgeon) reported
from
Romford, England
@PostOffice Of only there was on in our town centre - no wait - you closed it down !!
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Laura Newbould
(@LauraPopkid) reported
from
Richmond, England
@PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.
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G👀nerlover69
(@Goonerlover69) reported
from
Croydon, England
@PostOffice I think my postman has been kidnapped! 🤨🤨 ain't seen him since last week and I've had nothing in my letter box since Tuesday last week, which leads me to believe he's been kidnapped by some long legged blonde! Poor bloke!😔😔😔
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Joanne Westeng
(@msjw1960) reported
from
Richmond, England
How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost
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Matt Ridout
(@mridout196) reported
from
Wandsworth, England
Hey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers
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Joanne Westeng
(@msjw1960) reported
from
Richmond, England
@PostOffice Well we’ve submitted our complaint to Royal Mail so let’s see! Doesn’t help the fact important payment not received in time so our case thrown out of Court!
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River
(@Rvr1991) reported
from
London, England
The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃
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Ann Halliday
(@AnnHalliday66) reported
from
London, England
@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢
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sweelee
(@sweelee1) reported
from
Bromley, England
@PostOffice Yes as you would expect at this time of year. Most of the customers should have been encouraged to use self service, but due to lack of understanding about how to operate and whether it took cash, they opted for the customer assistants. Better service at the self service, IMO.
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Phil Richards
(@philrichardsuk) reported
from
City of London, England
@PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.
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sarah guerra
(@equalitywarrior) reported
from
Wandsworth, England
@PostOffice Why though it’s stupid and annoying
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Ezio Savva
(@eziosavva) reported
from
Islington, England
@PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Longman Snr.
(@LilywhiteSimon) reported
@PostOffice @shirley51079929 Sorry Courtney, that label has to be printed by the customer and attached to the parcel, not presented for scanning from a phone as the customer tried to in this case. You should know the difference between a Data Matrix and a QR code. There is no QR code on that label.
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Joe
(@JoeMCMLXXXIX) reported
@BBCLondonNews Nothing to do with covid really. It's to do with systematic under staffing, privatisation and a lack of respect for their captive customer base. The queues outside every Postoffice are a testament to this. It's a hugely embarrassing shame and much like many parts of the modern UK
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Daryl Ligon
(@Ligonmaximus) reported
@AlisonGeorge10 @Dr2NisreenAlwan @PostOffice All call center jobs should be at home during this pandemic, no exceptions. I turned down one banking call center job this summer after finding out it wasn’t work from home.
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sarahsparkle100
(@sarahsparkle100) reported
@vimz_k @PostOffice @PostOfficeNews It becomes “stupid and ignorant” when it provokes thinking and cannot think outside the box. Inside the box is what you want to see and think. Outside the box comes scrutiny and need strong minds for it to shift things. Get out of the box and see injustice and unfairness.
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Margaret Deuchar
(@mdeuchar) reported
@postoffice 3 parcels sent first class on 21/12/20 from Cambridge Hazelwood Close P.O. to CR0 1DJ in Croydon on 21/12/20 have still not arrived. Barcode nos. on cert of posting 1103FE646E8, 1103FE646CD, 110401890A3. Please help.
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KatiB💙💙💙
(@KMB193) reported
@PostOffice 1 how do I make a complaint? Been in branch and asked to send as large letter. Asked if wanted 2nd or 1st. Charged 3.20. I then said it's a large letter, he said not. OK, fine, but where was my option? Why was I not told that
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PostyMcPostface
(@PostieMcPost) reported
@JamesLoweUK @KMB193 @PostOffice Doesn’t help the customer isn’t giving the CS team the info they need.... 🙈 the dimensions of the parcel
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Hanna Żuchowska
(@hanna_zuchowska) reported
@RoyalMail @PostOffice I'm a cllr & have had residents get in touch in SM5 area who've not been getting any mail for 3 weeks now. Some are elderly & v.worried they may miss important NHS letters. Emails bounce, and they've been stuck on hold when they call. Can you please help?
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Kofi
(@kofi_online) reported
@PostOffice @RoyalMailHelp This relates to standard post. I wish those on the end of the phone were as quick to make contact. Can you help?
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Hanna Żuchowska
(@hanna_zuchowska) reported
@PostOffice I'm a cllr & have had residents get in touch in SM5 area who've not been getting any mail for 3 weeks now. Some are elderly & v.worried they may miss important NHS letters. Emails bounce, and they've been stuck for hours on hold when they call. Can you please help?