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Post Office

Post Office Outage Report in City of London, Greater London, England

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 30% Total Blackout (30%)
  • 15% Wi-fi (15%)
  • 11% E-mail (11%)

Live Outage Map Near City of London, England

The most recent Post Office outage reports came from the following cities: Sutton, Hackney, London, City of Westminster, and Southwark.

CityProblem TypeReport Time
Hackney Wi-fi 9 days ago
London Total Blackout 1 month ago
London Wi-fi 1 month ago
City of Westminster Total Blackout 1 month ago
Southwark Total Blackout 2 months ago
London Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • sweelee1
    sweelee (@sweelee1) reported from Bromley, England

    @PostOffice Yes as you would expect at this time of year. Most of the customers should have been encouraged to use self service, but due to lack of understanding about how to operate and whether it took cash, they opted for the customer assistants. Better service at the self service, IMO.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @postoffice service you expect from somebody representing the Post Office! 2/2

  • Rvr1991
    River (@Rvr1991) reported from London, England

    The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2

  • EJWardNews
    EJ Ward (@EJWardNews) reported from Lambeth, England

    @Grumblymum @PostOffice Had EXACTLY the same issue with the postie putting my Amazon package through the empty house nextdoor.

  • amanthesurgeon
    Aman Bhargava (@amanthesurgeon) reported from Romford, England

    @PostOffice Of only there was on in our town centre - no wait - you closed it down !!

  • LauraPopkid
    Laura Newbould (@LauraPopkid) reported from Richmond, England

    @PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.

  • charliebach
    Mark Lewis (@charliebach) reported from Poplar, England

    @PostOffice signed up for broadband & meant to go active yesterday. Still no access. Called & was told there was a delay. Was told by a CSR that we wouldn’t have been told there was a delay as they would wait for us to tell them. This is bad coms. Now got to wait till Mon

  • mcleanworld
    Jennifer McLean (@mcleanworld) reported from London, England

    Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice

  • AnnHalliday66
    Ann Halliday (@AnnHalliday66) reported from London, England

    @MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢

  • schulkes
    James Schulkes (@schulkes) reported from Hammersmith, England

    .@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith

  • Streethats
    Deborah Brown (@Streethats) reported from Hammersmith, England

    @PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience

  • jamie_penfold
    Jamie Penfold ⚒ (@jamie_penfold) reported from Camden Town, England

    @PostOffice your Kings Cross branch need to check their security of parcels! I’ve just been to post a parcel and the “air lock” is full and open on the customer side. So anyone could steal the parcels. Tried to tell the counter staff but they weren’t interested

  • equalitywarrior
    sarah guerra (@equalitywarrior) reported from Wandsworth, England

    @PostOffice Why though it’s stupid and annoying

  • philrichardsuk
    Phil Richards (@philrichardsuk) reported from City of London, England

    @PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.

  • msjw1960
    Joanne Westeng (@msjw1960) reported from Richmond, England

    @PostOffice Well we’ve submitted our complaint to Royal Mail so let’s see! Doesn’t help the fact important payment not received in time so our case thrown out of Court!

  • msjw1960
    Joanne Westeng (@msjw1960) reported from Richmond, England

    How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost

  • Kineets
    Kineta Kelsall (@Kineets) reported from Camberwell, England

    @PostOffice I’ve tried multiple times to pay for a custom charge, but it’s not working. Please help! I’ve tweeted a couple of times

  • mridout196
    Matt Ridout (@mridout196) reported from Wandsworth, England

    Hey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers

  • eziosavva
    Ezio Savva (@eziosavva) reported from Islington, England

    @PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • jwbottomley
    James Bottomley (@jwbottomley) reported

    @PostOffice @RoyalMail A resolution to treat the victims of your Horizon IT system fairly might be more to the point.

  • SgethinH
    Roger H Edwards (@SgethinH) reported

    @PostOffice @fiona_parker14 @RoyalMail ...you'll fail

  • chigworld
    Chig (@chigworld) reported

    @PostOffice @RoyalMail Another resolution could be for your twitter team to learn where the apostrophe should be in ‘New Year’s resolution’.

  • macmeonly
    buggrit (@macmeonly) reported

    @PostOffice @RoyalMail Going the same way though aren't you? Down the tubes.

  • DaveBarrett5559
    Dave Barrett (@DaveBarrett5559) reported

    @PostOffice @RoyalMail Really? But still the same crap service !

  • DebatingRoom
    David The Grey  (@DebatingRoom) reported

    @PatGrove2 @PostOffice @RoyalMail Worse, to be fair. The Royal Mail simply suppress wages and made many of their staff redundant during privatisation. The Post Office falsely accused staff of fraud due to a known software issue, leading to them being imprisoned.

  • susanhunt
    Susan - still hoping for a govt for the people (@susanhunt) reported

    @PostOffice @RoyalMail Yes you are the organisation that left people bankrupt due to computer errors and closed many VERY busy post offices. You replaced them with open counters in nearby retail premises- slashing available services and paying peanuts to the retailers who agreed to offer po services:(

  • AndrewG69450487
    its just an Opinion (@AndrewG69450487) reported

    @PostOffice @RoyalMail YOUR JUST AS BAD SCUM WE DONT NEED POST OFFICE OR ROYAL MAIL IN 2023

  • brianwhelton
    𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported

    @simonharris_mbd @PostOffice @RoyalMail Let's just leave that IT system alone, it's bad enough, and we really don't want the people who have designed, delivered and maintain it to do any more damage then they already have.

  • likesretirement
    Jane, Marchioness of Lepton #FB #FBPPR #GTTO (@likesretirement) reported

    @PostOffice @RoyalMail We've had better service from the Royal Mail than from our local Post Office through December - PO was closed more than it was open.... as much use as an ashtray on a motorbike frankly.