Post Office Outage Report in City of London, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Post Office
Post Office is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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Wi-fi (20%)
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E-mail (7%)
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Phone (7%)
Live Outage Map Near City of London, Greater London, England
The most recent Post Office outage reports came from the following cities: Southwark and London.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@PostOffice There was no need to keep 20 odd people outside in the rain with zero social distancing with a person who clearly had no idea what he was doing. I hope it is a better service when I have to go back next week. You need more staff on at the desks two. Overall not impressed.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@PostOffice sort out your Bromley branch in the @WHSmith!!!!! Utter joke. Shocking service.
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Vanessa Agyemang
(@iamvanessa_a) reported
from
Eltham, England
Incredibly rude member of management working at @PostOffice in Woolwich there is no need for such rudeness #poorcustomerservice
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Brian
(@BrianMcAuslan) reported
from
Hackney, England
@PostOffice Thanks Ryan, much appreciated. I did politely explain to him that these are free but was subsequently called a “b*stard” upon leaving. Not really a great standard of customer service, and surely not in line with Post Office values? Would be grateful if this could be fed back.
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CB MM UTAG UCG 👊🏻
(@primrosetaxi) reported
from
Tottenham, England
I’m now currently out of work as my license had to be repaid on the day it was to expire. Now I’m out of work and out of pocket down to @PostOffice Camden Town!!! What you gonna do about it @PostOffice don’t be sending me crap about waiting I’m sick of waiting I paid in March !
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@PostOffice @RoyalMailHelp Hi, having spoken to number of my neighbours we are a concerned that we’ve not received *any* post for about 10 days now. This is the IG2 6 area. We can’t get through to the local post office via phone as no one is answering. Can you please help?
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Jon Lia
(@JonLia5) reported
from
Camberwell, England
If you want to open a savings account, do not open with the @PostOffice Shocking service No help or care in the world. #twobob
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Matt Hannigan
(@ouestlecanard) reported
from
Hackney, England
@PostOffice my internet has gone down. Are you seeing any other broadband outage reports?
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Joyce Benaich
(@JoyceBenaich) reported
from
Camden Town, England
@PostOffice I sent a international tracked letter to the US on the 7th of October and USPS are still waiting for the letter to be handed to them. Please can you help it’s been a week and it hasn’t left the uk!
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Shah™
(@shah4569) reported
from
Romford, England
@PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?
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🦊😷
(@_AndreaUrbanFoX) reported
from
Poplar, England
No internet. @PostOffice says its an @OpenreachHelp issue in my area. How do I find out when line will be back up? How do I contact @WeAreOpenreach? And how do I claim compo for the time I'm left without the service I'm paying for? #E2 #bethnalgreen
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Imagine That Theatre
(@ithattheatre) reported
from
London, England
@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?
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CB MM UTAG UCG 👊🏻
(@primrosetaxi) reported
from
Tottenham, England
@PostOffice I’m sick of this now.. where’s my Money. You stole £300 from me and never paid @TfLTPH my money for my license!!! I raised a dispute with you and you’ve not even acknowledged my dispute or email! Seriously!!!
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Sophie Rushton-Smith
(@sophiers50) reported
from
Wandsworth, England
@PostOffice how do we report an issue with a post office?
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Calum Kean
(@Calum_Kean) reported
from
Camberwell, England
Avoid @parcelforce. Worst delivery company going, every time I’ve had a delivery due with them, I’ve had a “we tried to deliver” email. Nothing through the door and no attempt to actual deliver. Instead having to collect from a @PostOffice with a 2 hour queue. Terrible service
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Christie Fidura
(@cfidurauk) reported
from
Richmond, England
I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp
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Mrs R
(@KateRenton) reported
from
Merton, England
@PostOffice been on hold for an hour only to have the phone put down with talking to someone. Understand your very busy but 2 parcels are missing and we need to find out what has happened. Your website doesn’t give answers
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal
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Jonathan Fenster
(@gardencourtman) reported
from
Harrow Weald, England
Well @jajayourlife have managed to lose my monthly payment on my @PostOffice credit card. All the years I dealt with the Post Office, no problem, first month with @jajayourlife and they try to charge me £12 for their mistake!
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Nassy Maureen Konan
(@nasikonan) reported
from
Lambeth, England
So stressed out by @ukhomeoffice 3 rejected passport photos coz my mouth may be open or background lighting isn’t bright enough. I AM BLACK it’s obvious you can see me!!!! @PostOffice not my fault that photo booths are ****! Photoshops are closed coz of lockdown #frustrated
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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║▌║▌║█│▌█▬█ █ ╚(ಠ_ಠ)=┐
(@genericist) reported
Going to try physically resetting via #SIM pinhole again. Seems to have better results than web interface based #software reset of #DSL line. Have to say @PostOffice my internet's been terrible at night recently.
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Amit
(@Amit20059479) reported
@rsprasad My mother is 82 years old living in Kolkata. Your postoffice in pin code 70009 never delivered a registered mail for almost a month. My cousin gave them all the details but no response so far. Is there any way I can send the details.
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Neil Passmore
(@neilpassmore) reported
from
Worcestershire, England
My poor dad, 83 year old, was a bit distressed and fearful today after going into Colwyn Avenue @PostOffice, Swansea, and finding that neither the family running the Post Office nor the other half a dozen people in the queue were wearing any face-coverings! Not good! 😡
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Mark_Darlington
(@_MarkDarlington) reported
@PostOffice Awful service at Lichfield Street Wolverhampton today. Staff have two queues and did not tell all those outside in the rain, not covid safe as no one in shop allowing separation, ignoring the 1 person only in shop posters. Really bad, counter staff just dont care !
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Richard Timmins
(@richtimmins) reported
@PostOffice our internet is down in London. Are you have issues? Thanks
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c'est_la_vie_uk
(@RuthGriffiths12) reported
@PostOffice You are missing the point. The shoppers in the nisa need to access the freezers which prevents social distancing. Pit the queue the other side through alcohol section which is quite during the day! Your customers were elderly and freezing too! Poor response hiding behind covid.
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𝕄𝕚𝕤𝕤 𝕄𝕒𝕔 💋
(@imac2808) reported
@PostOffice services within shops are just dire. 3 different attempts to retrieve click n collect parcels and opening/closing times being driven by the needs of the shop rather than the post office. Never using that service again. #TuesdayFeelings #customerexperience #postoffice
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Never had a dream come true
(@lenkaloser) reported
@SurfaceCandy @PostOffice It is impossible to process drop and go in between a never ending queue, hence why you were probably asked to drop it off at a QUIETER TIME when it could be processed for same day dispatch.
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Mark_Darlington
(@_MarkDarlington) reported
@PostOffice There was about 15 people outside in the rain while others got a better service.
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Chris Davenport
(@cjtdavenport) reported
Your taking the absolute piss out of me. Firstly you change the company of my credit card to something that sounds like it should be in Star Wars. Then when I want to cancel it I wait 15 minutes after spelling every word out to be told I’ll get a letter. @PostOffice #jajashite