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Post Office

Post Office Outage Report in City of London, Greater London, England

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 30% Total Blackout (30%)
  • 15% Wi-fi (15%)
  • 11% E-mail (11%)

Live Outage Map Near City of London, England

The most recent Post Office outage reports came from the following cities: Sutton, Hackney, London, City of Westminster, and Southwark.

CityProblem TypeReport Time
Hackney Wi-fi 11 days ago
London Total Blackout 1 month ago
London Wi-fi 1 month ago
City of Westminster Total Blackout 1 month ago
Southwark Total Blackout 2 months ago
London Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • JoyceBenaich
    Joyce Benaich (@JoyceBenaich) reported from Camden Town, England

    @PostOffice I sent a international tracked letter to the US on the 7th of October and USPS are still waiting for the letter to be handed to them. Please can you help it’s been a week and it hasn’t left the uk!

  • physiorichmond
    Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @PostOffice I have urgent PPE arriving today. I have filled out a safe place box and your bot has decided I asked for new delivery date please help

  • nasikonan
    Nassy Maureen Konan (@nasikonan) reported from Lambeth, England

    So stressed out by @ukhomeoffice 3 rejected passport photos coz my mouth may be open or background lighting isn’t bright enough. I AM BLACK it’s obvious you can see me!!!! @PostOffice not my fault that photo booths are ****! Photoshops are closed coz of lockdown #frustrated

  • apjoseph2013
    Arun Joseph (@apjoseph2013) reported from Ilford, England

    @PostOffice @RoyalMailHelp Hi, having spoken to number of my neighbours we are a concerned that we’ve not received *any* post for about 10 days now. This is the IG2 6 area. We can’t get through to the local post office via phone as no one is answering. Can you please help?

  • cfidurauk
    Christie Fidura (@cfidurauk) reported from Richmond, England

    I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @PostOffice sort out your Bromley branch in the @WHSmith!!!!! Utter joke. Shocking service.

  • ithattheatre
    Imagine That Theatre (@ithattheatre) reported from London, England

    @PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?

  • shah4569
    Shah™ (@shah4569) reported from Romford, England

    @PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?

  • symbosimbo
    SiBurman (@symbosimbo) reported from London, England

    @PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.

  • gardencourtman
    Jonathan Fenster (@gardencourtman) reported from Harrow Weald, England

    Well @jajayourlife have managed to lose my monthly payment on my @PostOffice credit card. All the years I dealt with the Post Office, no problem, first month with @jajayourlife and they try to charge me £12 for their mistake!

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @PostOffice There was no need to keep 20 odd people outside in the rain with zero social distancing with a person who clearly had no idea what he was doing. I hope it is a better service when I have to go back next week. You need more staff on at the desks two. Overall not impressed.

  • _AndreaUrbanFoX
    🦊😷 (@_AndreaUrbanFoX) reported from Poplar, England

    No internet. @PostOffice says its an @OpenreachHelp issue in my area. How do I find out when line will be back up? How do I contact @WeAreOpenreach? And how do I claim compo for the time I'm left without the service I'm paying for? #E2 #bethnalgreen

  • V_Putrino
    Valentina Putrino (@V_Putrino) reported from Hackney, England

    @PostOffice You can send me an engineer to come and fix the problem?

  • BrianMcAuslan
    Brian (@BrianMcAuslan) reported from Hackney, England

    @PostOffice Thanks Ryan, much appreciated. I did politely explain to him that these are free but was subsequently called a “b*stard” upon leaving. Not really a great standard of customer service, and surely not in line with Post Office values? Would be grateful if this could be fed back.

  • BallardsLane
    Barbara (@BallardsLane) reported from Barnet, England

    @PostOffice And the National Health Service? They use 🌈 now.

  • iamvanessa_a
    Vanessa Agyemang (@iamvanessa_a) reported from Eltham, England

    Incredibly rude member of management working at @PostOffice in Woolwich there is no need for such rudeness #poorcustomerservice

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @PostOffice been on hold for an hour only to have the phone put down with talking to someone. Understand your very busy but 2 parcels are missing and we need to find out what has happened. Your website doesn’t give answers

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal

  • Calum_Kean
    Calum Kean (@Calum_Kean) reported from Camberwell, England

    Avoid @parcelforce. Worst delivery company going, every time I’ve had a delivery due with them, I’ve had a “we tried to deliver” email. Nothing through the door and no attempt to actual deliver. Instead having to collect from a @PostOffice with a 2 hour queue. Terrible service

  • V_Putrino
    Valentina Putrino (@V_Putrino) reported from Hackney, England

    @PostOffice broadband is literally dropping down every 30 mins. How on earth am I supposed to wfh?

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • NewPOGuy
    Post Office ≠ Royal Mail (@NewPOGuy) reported

    @rudeboy_dwight @Disgustington69 @PostOffice Retail workers are constantly treated like **** by the general public, recieving abuse and threats if they do try and challenge those not wearing masks. Yes, they should wear masks themselves, but I do not blame them for not challenging people.

  • MJBr00ks58
    Martin Brooks 🇬🇧 #FreeSpeech #UK (@MJBr00ks58) reported

    @PostOffice @AnonCitizenUK Maybe a simple reminder memo to all post office branches would help prevent a similar incident happening again in the future?

  • sahilbol
    Sahil (@sahilbol) reported

    @RBI @TheOfficialSBI pls try to make understand your employees to take care of customer. Opening account is tough task worst employee and process. Couldn't not open a account for last 2month and choose postoffice at last. Particularly agarpara sbi branch

  • thelaleemoo
    A (@thelaleemoo) reported

    @PostOffice I appreciate that but both times there has been a member of staff doing paperwork at a closed till point, whilst the queue is growing. Suspect management need to review their rota's and or customer service

  • GemsRocksBling
    RIP DCM You will always be my Unicorn (@GemsRocksBling) reported

    @jelani9 @docrocktex26 Actually, I think it would have been somewhere the area of SWAT, Green. Berets, Seals, FBI, The Postoffice, The Secret Service, NG, and the local mall security. It would have made the Trail of Tears look like a hike. There would have been photos of the black bodies piled up.

  • shemag12
    Sheila (@shemag12) reported

    @BernieSpofforth @PostOfficeNews Jesus christ, he has a mask on, is behind glass, the lady is probably triple vaccinated. WTF @PostOffice 🤬🤬

  • Harryboscoe1
    Harry Boscoe (@Harryboscoe1) reported

    @PostOffice delivery is 10 days late. I'd send them a strongly-worded letter but it'd never reach the bastards 😤😤

  • littlehaggis30
    sharon (@littlehaggis30) reported

    @PostOffice no problem - there were posters up and they mentioned it to a customer that was in front of me that they are opening again on Sundays (tomorrow included). I just forgot to ask. I'll try find out in store - thank you anyways :)

  • Splimples
    Keef Not Keith (@Splimples) reported

    @PostOffice Our postie has got into the habit of throwing our mail onto the bottom of the communal stairway in our block of flats instead of through our letterbox. We recieve important, very personal mail and feel this is not good service. Is there anything we can do about this?

  • skybluelanc
    Skybluelanc (@skybluelanc) reported

    @PostOffice @MJBr00ks58 See that you do Courtney. This is bad news and you really don’t want to be seen to be discriminating against and bullying elderly disabled people. Nor do you want to be picking up the fascist baton from the cowards in government 👍