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Post Office outages and service status in City of London, England

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Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near City of London, England

The most recent Post Office outage reports came from the following cities: London, and City of Westminster.

CityProblem TypeReport Time
London Total Blackout 2 months ago
London Wi-fi 2 months ago
City of Westminster Total Blackout 2 months ago
London Wi-fi 2 months ago
London Internet 5 months ago
London Total Blackout 6 months ago

Community Discussion

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Post Office Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • AnnHalliday66
    Ann Halliday (@AnnHalliday66) reported from London, England

    @MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢

  • PaulMahoney17
    Paul Mahoney (@PaulMahoney17) reported from London, England

    @PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Perhaps by now the manager of the @PostOffice has realised that lying about being the manager might have been stupid. If he has any brains at all he’ll already have a new job 🌝

  • Hardeepubhi101
    Hardeep Ubhi (@Hardeepubhi101) reported from London, England

    Advertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice

  • ithattheatre
    Imagine That Theatre (@ithattheatre) reported from London, England

    @PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?

  • lordposh
    Lordposh Photography (@lordposh) reported from London, England

    @stugoo17 @PostOffice They are no better than Fujitsu, noses burned deep into the trough and to busy to look up and see the damage and pain they are causing.

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • dongingerillo
    Gingerillo (@dongingerillo) reported from London, England

    @ADTherapyCoach @PostOffice Silly question, but do you call the customer helpline regularly to kick up a fuss? It seems more than a coincidence that these were delivered with a few days after calling virtually every day last week

  • symbosimbo
    SiBurman (@symbosimbo) reported from London, England

    @PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.

  • CerisexAaliyah
    CeriseXaaliyah (@CerisexAaliyah) reported from London, England

    Gotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    @chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis @MetroBank_Help I’ve had to make a complaint about them. I banked happily with Lloyds since around 1988 without a single issues and then I had the misfortune 2 be handed to @TSB and that’s been a litany of misery - some people just don’t respect the Irish and there is no getting away from this.

  • philrichardsuk
    Phil Richards (@philrichardsuk) reported from City of London, England

    @PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    @chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis I am having a terrible time with the post office in #Holloway - the complaints systems seem to be corrupt. The manager of the post office lied about being the manager. It’s a shambles. I’m doing a charge back via @MetroBank_Help for £45 that has embroiled me in 4 hours of admin

  • deserrey
    𝐃 (@deserrey) reported from London, England

    Whew. The way this letter of complaint is going to get written to @PostOffice. I am fuming. Fuming.

  • mcleanworld
    Jennifer McLean (@mcleanworld) reported from London, England

    Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice

  • dongingerillo
    Gingerillo (@dongingerillo) reported from London, England

    @ADTherapyCoach @PostOffice The replacement post has been delivered this morning… I cannot help but wonder what kind of confusion this will cause now.

  • mmcdstudio
    Michael McDonough (@mmcdstudio) reported from London, England

    @PostOffice the post office Lewisham is a farce. Hardly any staff, long queues, little help and massively over complicated touch screen self service tills just to make a simple parcel postage. Ridiculous.

  • David_Llew
    David Gardner 🇪🇺🇬🇧🌍🇺🇦 (@David_Llew) reported from London, England

    Appalling @PostOffice service @WHSmith Woolwich, queue closed 45minutes early, machines all out of order. They promised us an improved service when the Crown @PostOffice was closed.

  • dongingerillo
    Gingerillo (@dongingerillo) reported from London, England

    I am starting to think that the Royal Mail International **** show is going to happen all over again. Item sent to Ireland sent Saturday morning. Still only saying “we’ve got it” on tracking. #badservice @RoyalMailHelp @PostOffice

  • dongingerillo
    Gingerillo (@dongingerillo) reported from London, England

    @siany_d @RoyalMailHelp @PostOffice I know… RM have been putting PO workers in an awful situation, and then when the crap hits the try to divert the blame.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • wibblyteapot
    Stephen Harris (@wibblyteapot) reported

    @DonaldPond6 @PostOffice i had a similar experience once at National Express Coach Office. The online price was a fraction of the price if i'd bought the same ticket from the office. The person behind the counter was rude, as well

  • Actual_madders
    Dave Madders (@Actual_madders) reported

    @PostOffice My friend sent me a parcel from the UK to Thailand. It only took a few day to arrive in Thailand. Now your carrier here however. I have had overnight from BKK no problem. Shopee get me a parcel from china quicker than your local distribution. WTF?

  • Julian2017124
    julian (@Julian2017124) reported

    Just received this reply from @PostOffice (Charlotte) however interestingly given me a new complaint number (CAS-4652456-F5T0K2). They’ve only acknowledged receipt and say a Complaint Handler will be assigned within 15 working days. Until then, further replies won’t be monitored. What’s funny though is this came through just 15 minutes after I tweeted about the situation, I tweeted last one at 8:37am they sent the email at 8:52 am! Coincidence or not, the timing is interesting. All my other email was for not to dispute the appeal decision but request for a fuller explanation of the appeal outcome so it’s interesting that request is being treated as a brand new complaint, and also other part of that request was asking for information if they’re part of a ADR and the contact details, but when I clearly provided the original case number (CAS-4564626-W1G1F8) With 96 complaints as I say in 5 years at Camberwell branch (61.5% tactically closed), this slow, dismissive process is exactly why people lose faith. And I know @PostOffice sees my tweets. It’s time @PostOffice up their game. Either resolve this properly with a reasonable solution and apology, or respect my rights including my right to full transparency and the right to escalate this to an independent Alternative Dispute Resolution (ADR) scheme. Why should I have to accept someone getting away with verbal abuse? No justice whatsoever. Otherwise, we’re just going to continue this very public spat for as long as it takes. The choice is yours. #PostOffice #CamberwellPostOffice

  • BEAMSEDU
    BEAMS Consultants UK (@BEAMSEDU) reported

    @DonaldPond6 @PostOffice This must be the strategic move to CLOSE DOWN all post offices

  • iunderstoodu
    🌻🌻Sukie🌻🌻 (@iunderstoodu) reported

    I believe the PostOffice is in the Constitution, it’s not designed to make money it’s a service for the people …oh, that’s right, we’ve trashed democracy & ripped up the Constitution. People don’t need a means of communication that doesn’t make someone morbidly rich. @cspanwj

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @PuzzledOfBerks @PostOffice Thats not a service that Post Office provides. Counters do not get paid to change notes into coins. We reserve this service for our business customers who have change giving cards and do pay for it.

  • CraftyGori54267
    Crafty Gorilla (@CraftyGori54267) reported

    @STILLTish The entire company @PostOffice are shamelessly keeping their heads down. They ALL knew, either taking part with zeal, or intentionally not raising a complaint about malpractice, as they watched millions gouged every month from victims. CEO should prosecute them all!!!

  • blonde_moment83
    Nicola Chapman (@blonde_moment83) reported

    @RoyalMailHelp @PostOffice hi, I sent something tracked 24 on Thursday morning and today the tracking says they were unable to deliver it today. Can you help please?

  • Julian2017124
    julian (@Julian2017124) reported

    Small victory today! @PostOffice have accepted my appeal against the Camberwell branch. They still haven’t made a final decision (I’ll post the outcome as soon as it comes), but I’m taking this as a positive step towards proper accountability. As my FOI already proved, this one branch had 52 complaints in just 3 years, and 96 complaints since 2021, with a shocking 61% tactical closure rate basically gatekeeping and shutting down customer complaints before they’re properly looked at. Out of the 15 complaints they actually had to decide on: 8 were upheld and 7 dismissed. That means 55% ruled in the customer’s favour. This branch is clearly a problem and needs sorting out properly. But at least now my complaint is at appeal stage. Whether they now finally admit that wrongdoing by post office staff occurred will be another story. But my intention is to keep the pressure up until they do better. If they have a zero tolerance for abuse which I fully respect, support and understand. I also have a zero tolerance for myself suffering abuse equally and hopefully they understand. #PostOffice #CamberwellPostOffice #Accountability

  • ECheesemanIII
    Eggbert Cheeseman III (@ECheesemanIII) reported

    @PostOffice why are you so difficult to deal with? Go to the post office to try and post some parcels trying to earn some money and your systems are not working. Just rubbish @eBay_UK @WelshGovernment