Post Office outages and service status in City of London, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in City of London, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Gingerillo (@dongingerillo) reported from London, England@ADTherapyCoach @PostOffice The replacement post has been delivered this morning… I cannot help but wonder what kind of confusion this will cause now.
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SiBurman (@symbosimbo) reported from London, England@PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.
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Gingerillo (@dongingerillo) reported from London, England@siany_d @RoyalMailHelp @PostOffice I know… RM have been putting PO workers in an awful situation, and then when the crap hits the try to divert the blame.
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Michael McDonough (@mmcdstudio) reported from London, England@PostOffice the post office Lewisham is a farce. Hardly any staff, long queues, little help and massively over complicated touch screen self service tills just to make a simple parcel postage. Ridiculous.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis @MetroBank_Help so far & it’s not over yet. They @MetroBank_Help keep asking me for the same information over and over. I put in in an e mail as they request and then they ask for it in a letter ! It’s a joke ! One of their customer service chaps was so patronising to me ( its the Irish accent)
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Imagine That Theatre (@ithattheatre) reported from London, England@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?
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Ann Halliday (@AnnHalliday66) reported from London, England@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢
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Lordposh Photography (@lordposh) reported from London, England@stugoo17 @PostOffice They are no better than Fujitsu, noses burned deep into the trough and to busy to look up and see the damage and pain they are causing.
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Jennifer McLean (@mcleanworld) reported from London, EnglandPostal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice
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EnnyCooks 🇳🇬🇳🇬 (@eniolaxx) reported from Islington, EnglandI’ve just had the most horrendous experience at @PostOffice @PostOfficeNews and trying to make a complaint has never been so long
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Ezio Savva (@eziosavva) reported from Islington, England@PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service
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River (@Rvr1991) reported from London, EnglandThe @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃
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CeriseXaaliyah (@CerisexAaliyah) reported from London, EnglandGotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice
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Gingerillo (@dongingerillo) reported from London, England@ADTherapyCoach @PostOffice Silly question, but do you call the customer helpline regularly to kick up a fuss? It seems more than a coincidence that these were delivered with a few days after calling virtually every day last week
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Hardeep Ubhi (@Hardeepubhi101) reported from London, EnglandAdvertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice
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Paul Mahoney (@PaulMahoney17) reported from London, England@PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!
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Gingerillo (@dongingerillo) reported from London, EnglandI am starting to think that the Royal Mail International **** show is going to happen all over again. Item sent to Ireland sent Saturday morning. Still only saying “we’ve got it” on tracking. #badservice @RoyalMailHelp @PostOffice
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Phil Richards (@philrichardsuk) reported from City of London, England@PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.
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David Gardner 🇪🇺🇬🇧🌍🇺🇦 (@David_Llew) reported from London, EnglandAppalling @PostOffice service @WHSmith Woolwich, queue closed 45minutes early, machines all out of order. They promised us an improved service when the Crown @PostOffice was closed.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis I am having a terrible time with the post office in #Holloway - the complaints systems seem to be corrupt. The manager of the post office lied about being the manager. It’s a shambles. I’m doing a charge back via @MetroBank_Help for £45 that has embroiled me in 4 hours of admin
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.
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MarkmyWords (@MarkiBackup) reported@ArturNadol7566 @PostOffice Didnt Tony Bliar @UKLabour know the system had serious issues. 1998 Memo: Policy adviser Geoff Mulgan warned Sir Tony Blair that signing off on the Fujitsu-backed system would leave a flawed infrastructure in place for over a decade
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☝🏼دختر بد دهن فامیل (@M005h00) reported@TonyGott91 @lily_lna @PostOffice She is a customer you old judgmental fart.
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Flo-native (@Camtea) reported@twasthentisnow @lily_lna @PostOffice Poor Beth. Opened her mouth and confirmed the fool
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Sheldini (@sheldinij) reported@lily_lna @twasthentisnow @PostOffice Its jealousy from post office staff, who've probably never been allowed to show any flesh!
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RLK (@RLK303303) reportedAn update regarding the wearing of a backless dress on Post Office premises. Apparently the note has been taken down ‘for now’. Why would a backless dress make anyone feel uncomfortable? A bit of a non-response from @PostOffice - it doesn’t really answer any questions, nor does it make explicit, a stance on this.
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🎈🎈🎈 (@Irmenberga) reported@GirlScout27 @lily_lna @PostOffice No you don't, cos you just said you wouldn't allow me to refuse service to people wearing burkhas
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TeraSA (@YANKLAND45) reported@Davebale @lily_lna @PostOffice Spot on seriously!!??? Who runs this post office?? You weren't there for long??? Did a customer complain? if just management they have personal problem? With you?.
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(((robingillis)))✡🦁🐇🐱 (@sweepybuns) reported@Rob_ThaBuilder @lily_lna @PostOffice She's a CUSTOMER.
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Phil Fuller (@PhilFul23) reported@TimmyR6ig @lily_lna @PostOffice If you don’t know you never will. This is why you didn’t know we don’t have a dress code in our post offices. What are you doing in the country? You clearly don’t like the indigenous people and culture. Is it just for free cash, health and housing?