Post Office outages and service status in City of London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in City of London, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Post Office
Post Office is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Post Office Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Lordposh Photography (@lordposh) reported from London, England@stugoo17 @PostOffice They are no better than Fujitsu, noses burned deep into the trough and to busy to look up and see the damage and pain they are causing.
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Jennifer McLean (@mcleanworld) reported from London, EnglandPostal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice
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Imagine That Theatre (@ithattheatre) reported from London, England@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis @MetroBank_Help so far & it’s not over yet. They @MetroBank_Help keep asking me for the same information over and over. I put in in an e mail as they request and then they ask for it in a letter ! It’s a joke ! One of their customer service chaps was so patronising to me ( its the Irish accent)
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Stephen Hines (@hines_stephen) reported from London, England@HSBC_UK @PostOffice Can either of you help?
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David Gardner 🇪🇺🇬🇧🌍🇺🇦 (@David_Llew) reported from London, EnglandAppalling @PostOffice service @WHSmith Woolwich, queue closed 45minutes early, machines all out of order. They promised us an improved service when the Crown @PostOffice was closed.
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Gingerillo (@dongingerillo) reported from London, England@ADTherapyCoach @PostOffice Silly question, but do you call the customer helpline regularly to kick up a fuss? It seems more than a coincidence that these were delivered with a few days after calling virtually every day last week
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Michael McDonough (@mmcdstudio) reported from London, England@PostOffice the post office Lewisham is a farce. Hardly any staff, long queues, little help and massively over complicated touch screen self service tills just to make a simple parcel postage. Ridiculous.
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Gingerillo (@dongingerillo) reported from London, EnglandI am starting to think that the Royal Mail International **** show is going to happen all over again. Item sent to Ireland sent Saturday morning. Still only saying “we’ve got it” on tracking. #badservice @RoyalMailHelp @PostOffice
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Hardeep Ubhi (@Hardeepubhi101) reported from London, EnglandAdvertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice
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Ezio Savva (@eziosavva) reported from Islington, England@PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service
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EnnyCooks 🇳🇬🇳🇬 (@eniolaxx) reported from Islington, EnglandI’ve just had the most horrendous experience at @PostOffice @PostOfficeNews and trying to make a complaint has never been so long
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Phil Richards (@philrichardsuk) reported from City of London, England@PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.
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River (@Rvr1991) reported from London, EnglandThe @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃
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Gingerillo (@dongingerillo) reported from London, England@siany_d @RoyalMailHelp @PostOffice I know… RM have been putting PO workers in an awful situation, and then when the crap hits the try to divert the blame.
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𝐃 (@deserrey) reported from London, EnglandWhew. The way this letter of complaint is going to get written to @PostOffice. I am fuming. Fuming.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis I am having a terrible time with the post office in #Holloway - the complaints systems seem to be corrupt. The manager of the post office lied about being the manager. It’s a shambles. I’m doing a charge back via @MetroBank_Help for £45 that has embroiled me in 4 hours of admin
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SiBurman (@symbosimbo) reported from London, England@PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandPerhaps by now the manager of the @PostOffice has realised that lying about being the manager might have been stupid. If he has any brains at all he’ll already have a new job 🌝
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Paul Mahoney (@PaulMahoney17) reported from London, England@PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Alexander 🇬🇧🌍 (@Karenalexphi) reported@ArturNadol7566 @PostOffice I wonder if she should privately sue the Post Office. It’s despicable what happened to those poor people.
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CraigS (@cwsuth1) reported@ArturNadol7566 @PostOffice This is just a high profile case. This kind of thing goes on up and down the country in varying degrees all the time. Power is never accountable for the damage it causes!
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE JAILED AN INNOCENT WOMAN Imagine. You run a small @PostOffice in Hull. You show up every day, you serve your community, you do the job. Then one day a computer program called Horizon decides you owe £59,000 that never existed. A computer program with a known glitch problem. Post Office didn't check the software. It just marched Janet Skinner into court in 2007 and got her jailed for 9 months. She served 2 behind bars. She lost her house. She lost her job. She lost her name in the eyes of her own neighbours, all because nobody in a position of power fancied questioning a machine. Here's where any decent organisation would stop digging the hole ... The Post Office kept digging. A year after she walked out of prison, they hauled her back into court again, this time chasing her for "proceeds of crime." Proceeds of a crime she never committed, calculated by a system that couldn't add up in the first place. Bold strategy from the people who broke the calculator in the first place. Less than two weeks after that fresh nightmare finally ended, Janet's body gave out completely. Neurological collapse. Paralysed from the neck down. Doctors told her she'd never walk again. She spent a year in a wheelchair and two years learning to walk. She says her own immune system turned on her. Years of fighting a system that refused to admit fault, and in the end it was her own body that surrendered first. So how does this story end? With an apology? A cheque that actually matches what she lost? Of course not. In 2025, after everything, the compensation scheme handed her an offer worth around 15% of her claim. Janet called it an insult. I'd call it a joke, except nobody's laughing, least of all the people who wrote the offer letter from the comfort of a job that still exists. 9 months in prison for a bug. 2 years in a wheelchair for the stress of proving her innocence. A payout that wouldn't cover the damage to her health, let alone her life. And somewhere, the people who signed off on her prosecution are still drawing a pension. This is not a scandal that happened once. It is a system that keeps happening, on repeat, to real people, while everyone responsible gets to retire quietly. Nobody who signed off on any of this has lost a house, a job, or a night's sleep. They got promotions. She got a wheelchair and an insulting cheque. Accountability had every chance to show up here and chose not to.. SOURCES @BBCNews @itvnews and others.
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peoplearestupid77 (@pplrstupid977) reported@SteveJo41459936 @PostOffice Post Office do not and have never delivered mail
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Shaun Reviewer (@ReviewShau42660) reported@PostOffice Hi. Sorry to bother you, but please provide the link to raise a complaint about post office counter services? Thanks.
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-on a beach- (@iamonabeach) reported@Fintolini @paddyb_ireland @PostOffice Thing is, why buy foreign currency at the Post Office? Their rates are awful. Just get yourself an fx card, such as Revolut or Wise.
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Arun Singh (@ArunSAhluwalia) reported@EdwardJDavey Oh do **** Off. You drove postoffice subpostmasters to their death. You should be in jail.
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Lin (@Happydays2025) reported@ArturNadol7566 @PostOffice Beyond words, what a terrible, terrible thing to do to innocent people. Someone surely must be held properly accountable.
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Big Dave 💙✨ (@RachCheeseman_x) reported@PostOffice abysmal customer service. Contradicting information on the website. Start a chat only to be ignored and then when I ask where I can make a complaint they end the chat.
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RAVI RANJAN (@ravi_fit) reported@IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice