Post Office Outage Report in City of London, Greater London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

• Internet (44%)
• Total Blackout (30%)
• Wi-fi (15%)
• E-mail (11%)

Live Outage Map Near City of London, England

The most recent Post Office outage reports came from the following cities: Sutton, Hackney, London, City of Westminster, and Southwark.

City	Problem Type	Report Time
Hackney	Wi-fi	10 days ago
London	Total Blackout	1 month ago
London	Wi-fi	1 month ago
City of Westminster	Total Blackout	1 month ago
Southwark	Total Blackout	2 months ago
London	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Sophie Rushton-Smith (@sophiers50) reported 5 minutes ago from Wandsworth, England

  @PostOffice how do we report an issue with a post office?

• 
  Calum Kean (@Calum_Kean) reported 6 minutes ago from Camberwell, England

  Avoid @parcelforce. Worst delivery company going, every time I’ve had a delivery due with them, I’ve had a “we tried to deliver” email. Nothing through the door and no attempt to actual deliver. Instead having to collect from a @PostOffice with a 2 hour queue. Terrible service

• 
  ⭐️Ashby⭐️ (@TellerMarie) reported 10 minutes ago from Bromley, England

  @PostOffice There was no need to keep 20 odd people outside in the rain with zero social distancing with a person who clearly had no idea what he was doing. I hope it is a better service when I have to go back next week. You need more staff on at the desks two. Overall not impressed.

• 
  Jon Lia (@JonLia5) reported 12 minutes ago from Camberwell, England

  If you want to open a savings account, do not open with the @PostOffice Shocking service No help or care in the world. #twobob

• 
  Louise Brooker (@EdwynUK) reported 20 minutes ago from Walthamstow, England

  @RoyalMailHelp can you help clarify the issue with my packet ref 39431 - su On the front says counterfeit stamp, on the back underpaid. I have been told to report my local @PostOffice re counterfeit stamps, but I’m not convinced this is the issue. Is it issue with LL or stamp?

• 
  Christie Fidura (@cfidurauk) reported 22 minutes ago from Richmond, England

  I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp

• 
  Arun Joseph (@apjoseph2013) reported 23 minutes ago from Ilford, England

  @PostOffice @RoyalMailHelp Hi, having spoken to number of my neighbours we are a concerned that we’ve not received *any* post for about 10 days now. This is the IG2 6 area. We can’t get through to the local post office via phone as no one is answering. Can you please help?

• 
  Jonathan Fenster (@gardencourtman) reported 26 minutes ago from Harrow Weald, England

  Well @jajayourlife have managed to lose my monthly payment on my @PostOffice credit card. All the years I dealt with the Post Office, no problem, first month with @jajayourlife and they try to charge me £12 for their mistake!

• 
  Nassy Maureen Konan (@nasikonan) reported 26 minutes ago from Lambeth, England

  So stressed out by @ukhomeoffice 3 rejected passport photos coz my mouth may be open or background lighting isn’t bright enough. I AM BLACK it’s obvious you can see me!!!! @PostOffice not my fault that photo booths are ****! Photoshops are closed coz of lockdown #frustrated

• 
  Brian (@BrianMcAuslan) reported 27 minutes ago from Hackney, England

  @PostOffice Thanks Ryan, much appreciated. I did politely explain to him that these are free but was subsequently called a “b*stard” upon leaving. Not really a great standard of customer service, and surely not in line with Post Office values? Would be grateful if this could be fed back.

• 
  CB MM UTAG UCG 👊🏻 (@primrosetaxi) reported 28 minutes ago from Tottenham, England

  @PostOffice I’m sick of this now.. where’s my Money. You stole £300 from me and never paid @TfLTPH my money for my license!!! I raised a dispute with you and you’ve not even acknowledged my dispute or email! Seriously!!!

• 
  ⭐️Ashby⭐️ (@TellerMarie) reported 34 minutes ago from Bromley, England

  @PostOffice sort out your Bromley branch in the @WHSmith!!!!! Utter joke. Shocking service.

• 
  CB MM UTAG UCG 👊🏻 (@primrosetaxi) reported 36 minutes ago from Tottenham, England

  I’m now currently out of work as my license had to be repaid on the day it was to expire. Now I’m out of work and out of pocket down to @PostOffice Camden Town!!! What you gonna do about it @PostOffice don’t be sending me crap about waiting I’m sick of waiting I paid in March !

• 
  Mrs R (@KateRenton) reported 40 minutes ago from Merton, England

  @PostOffice been on hold for an hour only to have the phone put down with talking to someone. Understand your very busy but 2 parcels are missing and we need to find out what has happened. Your website doesn’t give answers

• 
  🦊😷 (@_AndreaUrbanFoX) reported 41 minutes ago from Poplar, England

  No internet. @PostOffice says its an @OpenreachHelp issue in my area. How do I find out when line will be back up? How do I contact @WeAreOpenreach? And how do I claim compo for the time I'm left without the service I'm paying for? #E2 #bethnalgreen

• 
  Matt Hannigan (@ouestlecanard) reported 41 minutes ago from Hackney, England

  @PostOffice my internet has gone down. Are you seeing any other broadband outage reports?

• 
  Imagine That Theatre (@ithattheatre) reported 47 minutes ago from London, England

  @PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?

• 
  jaffamonkey (@jaffamonkey) reported 49 minutes ago from Poplar, England

  A crappy alliance of #AmazonUK and collect service of #Ramsgate #PostOffice, will ensure the shittest service imaginable. UK does lead the way in one area at least. Oh, and xenophobia. Wonderful.

• 
  Bill Banks (@bill_banksy) reported 54 minutes ago from Bromley, England

  @PostOffice @RoyalMailHelp @RoyalMail The last 2 parcels I’ve sent have been stolen or lost. These were dropped off at the post office and never reached their destination. They never left your possession so have been stolen or lost by your staff.

• 
  Andrew Pines (@AndrewRPines) reported 57 minutes ago from Camberwell, England

  So sad and angry for those good people who have suffered at the hands of @PostOffice #PostOfficeScandal and @fujitsu_uk. It’s time these corrupt organisations who blame their errors on other and held to account. #timeforaction. Know that #justicewillprevail

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Christie 🇺🇦 (@james_christie) reported 4 minutes ago

  @brianwhelton @PostOffice @fujitsu_uk ...take a dim view of time-wasting arguments that bugs are necessarily less significant if they do not affect all users. It's a stupid stance to take, but the Post Office persisted with it. Not systemic? Not a real problem. It was utter nonsense, and deliberately misleading. 3/3

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 5 minutes ago

  @james_christie @PostOffice @fujitsu_uk If you have a bug that affect multiple locations, another that affected several others, then others that affects other locations, but not those others, I'd say your system has 'issues'. That amount of unpredictable/repeatable issues would be described by me as systemic issues.

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 7 minutes ago

  @mkiceburnmarko @PostOffice @fujitsu_uk I don't think Horizions issues weren't network related (aside connectivity), it was the applications running on hosts. Horizon was hosted on a terminal, not the network. It was the software/configuration/integration and interoperability of different programs that was the issue.

• 
  sonjajakovljevflash (@sjboxoffice) reported 8 minutes ago

  @PostOffice Hello. I have evidence in form of a recorded phone conversation on your personal(people on your phone help line)- trying to steal my money over some form of #barcode. Where can I raise my concerns?

• 
  India Post (@IndiaPostOffice) reported 9 minutes ago

  @vikasanandjee As per reply received from SPOs Nalanda. It is to intimate that the above said matter is related to Ekangar Dih Branch Postoffice, Ekangardih B.O IPPB transaction done regularly and no any trouble in IPPB transaction.

• 
  sonjajakovljevflash (@sjboxoffice) reported 12 minutes ago

  @PostOffice Well. Travel money card in 12 different values. I just came from Europe with 160 E and 5 Pounds - on it. As I have had some bad UBER experiences, to me was important to CLOSE the CARD ASAP, and take money out. I follow instruction and did went in post office #1

• 
  Natalia (@NataliaDaviesUK) reported 16 minutes ago

  @PostOffice appalling management and customers service in Chelmsford High street branch. One person serving all the customers and 2 scanning letters. No respect to disabled customers. Horrible.

• 
  Mark (@tewkesmark) reported 19 minutes ago

  @PostOffice completely unacceptable customer service at Cheltenham WHSmiths. Massive queue of people being ignored by 2 members of staff.

• 
  Orange John 3 Peak Challenges (@Orangejohn3peak) reported 21 minutes ago

  @sjdavey @PostOffice The poor remuneration POL pay postmasters isn’t enough to survive and pay for required staff levels , however plenty money for Pol to pay big bonuses to top bosses

• 
  Sandra Tizzard (@sandratizzard) reported 27 minutes ago

  The culture in @PostOffice is loud and very clear. So many assumptions, that were handed down. No awareness that the contract didn’t actually state Spmrs were responsible for losses that weren’t due to their actions. There was no allowance for that possibility #PostOfficeScandal