Post Office Outage in Bromley, Greater London, England

@PostOffice I think my postman has been kidnapped! 🤨🤨 ain't seen him since last week and I've had nothing in my letter box since Tuesday last week, which leads me to believe he's been kidnapped by some long legged blonde! Poor bloke!😔😔😔

@PostOffice I arrived just after 1300 hours to post a birthday card overseas and left at 1342 hours. None of the self service machines were working as you can see. Staff were swamped. Queue well peeved.

@PostOffice just a small complaint. Had a parcel delivered today, left in the food waste bin, so far no problem, except the bin was about half full of food waste. Had to clean my package outside before opening it and bringing it in.

@PostOffice the post office Lewisham is a farce. Hardly any staff, long queues, little help and massively over complicated touch screen self service tills just to make a simple parcel postage. Ridiculous.

@PostOffice @Tesco I don’t know who employs the staff at the post office within tesco Front Lane Cranham RM14 but your member of staff Michelle is so rude and unhelpful. I suggest you do some staff training. All the staff in the actual store are lovely, so I imagine she is P.O.

@PostOffice Thanks for your help. I'm assuming that we don't need the customs stickers for the EU until told differently then.

@PostOffice internet service is the biggest rip off going, i’m supposed to pay £21 a month but end up with bills of £40 a month, and the service is never actually working, yet again my service is broken. So angry 😡 right now. Sort out you’re service

@BalhamDailyPRSS @DuCaneCourt @BusinessWandBC @NightingaleSMcD @TootingPRSS @naturalforbaby @NNsw1217 @weareBATCA Great news about the @PostOffice - save us having to queue for 20 minutes for the dubious pleasure of being treated like shit by the miserable bastards in the main #Balham one!

@PostOffice As you will no longer have a banking service after the 11th September, is this not superfluous to your business profile.

@PostOffice Other staff members would not help, most of them finding refuge behind the door. 40+ people waiting in 2 queues, main desk & self service tills. A guy decides to close the self service despite the queue, insults clients who complain and ask him to finish the queue b4 closing

Whew. The way this letter of complaint is going to get written to @PostOffice. I am fuming. Fuming.

@PostOffice Staff were rude to a number of customers, pushing people out of the way without saying excuse me, threw my letters on the side, no care at all.

The worst cues found in the country have to be the @postoffice 20mins to hand in a return item cos people are trying to send hand cream to America... Come on mannnnnnn

@NManormani @hammersmithandy @WHSmith @PostOffice I never go in / the experience is appalling. They are gone very soon. I thought they were Post office staff operating within @WHSmith not passed to work them. This is privatisation of the post office.

For goodness sake! Bad enough @CoopBankUK_help doesn’t have any branches! Now the @PostOffice doesn’t have any paying in envelopes! 🧐

Prime collection time & just before Christmas @PostOffice #lavenderhill One person operating the customer service collection point. Needless to say there is a very long queue 🙄 😠

Can't believe lady in @PostOffice jay said to a lady if you can't speak English I can't help you

@PostOffice @coyleneil you used to have self service in Walworth main Post Office. Now just humungous queues

@PostOffice About 15 minutes so not too bad, but it did seem poorly staffed for a busy post office.

@PostOffice No thanks. It’s not about a specific branch; it’s about a general trend where the quality of the service environment is diminished and squeezed. I could give a long list of places. The direction of travel saddens me.

@StarlingForBiz @StarlingBank @Xero @PostOffice - Xero integration Me: yeahhhhh finally 😊🤠🤠🤠🤗🤗🤗🤗 - "CSV exports help you handle the numbers. " Me: 😫😫😫😤😤😤😤😤😤😤 It's not an integration, it's a mockery

@PostOffice I’ve sent a fragile gift in the post that was thoroughly bubble wrapped and in two envelopes. Item has arrived broken and receiver has put her hand in shards of glass. Very bad form and could be dangerous!!

@PostOffice appalling service in East Dulwich post office. 25 people waiting 2 people serving and another employee avoiding eye contact and working on something else!!

@PostOffice why don’t your self service card payment machines accept Amex, but your counter card machines do? Specifically your London Wall PO.

@StopFundingHate @Specsavers @DFS @BritishGas @LoveWilko @bt_uk @coopuk @ScSSofas @PostOffice @TUIUK @AskHalifaxBank @SlaterGordonUK @British_Airways @Fidelity_UK @SandalsResorts @FundsmithLLP @NOWTV @ImagineCruising Look. Just read up at StopFundingHate, and change your advertising policy. Then we'll stop telling people that you support bigots. Deal?

@PostOffice I have been served downstairs and find it fine, a friendly and ordinary shop experience. My experience is that to go upstairs is where the customer service and the wait time is unacceptable. That’s all I wanted to comment.

@PostOffice It’s every visit. A 30min queue to wait in and two women who bark ‘Counter Three’ at you, my last visit a week/ish ago was 45 minutes in a queue of over 20 people whilst one lady served and one did something admin at a v leisurely pace. Really poor attitude from staff upstairs

@PostOffice When am I going to get an update? It’s been a day already and I’m running out of time. The customer service people I speak to don’t seem to be able to help. IF this statement doesn’t arrive soon my wife will be deported (we have a 7 week old baby!) You have to help and fast.

@PostOffice The Post Office has put me through SO much and now you’ll change me £10.50 because your back office team are too incompetent to actually do their jobs? I’ve never had such awful service.

@PostOffice ... also, people need to be disciplined, this isn’t a service! I need my bank statements ASAP and I need to be apologised to. Your back office team have put my family through so much stress and we’re now in such a critical position. Fix this. #PostOfficeMoney #BadService [3]

@PostOffice The 0800 and 0345 people are the same. The manager I was promised earlier failed to call me, this is a dispicable service. I called again, the person I just spoke with promised she’d get it escalated and posted out 1st class. [1/2]

@PostOffice Jess, I always use this - 0345 602 3409 - number, that’s who I’m awaiting a call from. Will the people on your 0800 number be able to actually help me? I’m getting nowhere with this and my wife’s at risk of being deported due to your colleagues incompetency.

@hoovesonfire @GreenwichCouncl @PostOffice Calm down and do some work/is stuffed peppers ok for dinner?

The surly woman in tracksuit bottoms rolled her eyes at me and said she couldn't help. The @PostOffice folks.

@PostOffice ... As trust has broken down, I will be publicly recording the exchange on twitter. I will be asking for written access to my records, written confirmation of the cancelling of the card and compensation for the grief. 7/

@PostOffice ... all on the phone, no confirmation email or letter. But I took details down. They’re somewhere I hope in my packing (I’m moving this week) 4/

When you send really important documents by express delivery to be signed for with @RoyalMail and they don't turn up!!! Thanks Royal Mail for your terrible, unreliable, over priced service! @RoyalMailHelp #badservice #royalmail #postoffice

@PostOffice Hi, what's the customer service phone number? I'm sure I'm being daft but I can't see it on your website.

@PostOffice What is the phone number to make an official complaint about threats of violence from post office staff

@PostOffice Any chance you could send East Ham WHSmith Post Office staff on a customer service course? Ignorant, accusational and deeply unhelpful barely scratches the surface.

@PostOffice #PostOfficeBroadband is utterly terrible can’t wait for the 18-month contract to end so I can switch. #broadband

Please stop bothering me with texts @PostOffice saying I must call you to complete an order I never made #nuisancecalls

@PostOffice Can I just put on one sheet "items 1-400 all standard service to Europe"

What was the point of the #Walworth @PostOffice #refurb it looks like a building site, a pointless shop where the self service stations where and never more than 2 staff at the 6 desk station? @RoyalMail #wasteoftime #londonliving #se17 #se1

@PostOffice Hey Jess shutters on windows were already down by 5.50 when walking up, someone had just left & they locked the door and at I was tapping and waving at the window they stated to close the electric door shutter. #annoying as I scheduled my day route to go to that #postoffice

@PostOffice They were meant to come last week 12th July, then changed the date without any notice to Monday, then Tues and now today but they still have not turned up! I demand compensation and will be cancelling this poor service.

No communication allowed No explanation allowed Insult, shout, blame, leave immediately, or call the police I am the one who wants to call the police. Your employees treat customers rudely @PostOffice @PostOfficeNews

@PostOffice Postman refused to deliver to the office- very bad attitude.

@PostOffice I haven’t. I just want my money back. It’s such a significant amount that was taken by a direct debit which I never set up. I understand this isn’t your fault but something needs to be done about it now.

@PostOffice over a week now since a significant amount of money was taken from my bank account by a direct debit that was never set up. I’ve called about 5 times since then and still my money has not been returned.

@PostOffice Nope, when I asked if the post office was open I was advised it closed at 5.30 they did tell me where my next closest one was which would be open. I went to the one based at Kev Jones on Nobes Avenue, service there was absolutely brilliant.

@PostOffice Ok, I've tried calling your customer service and they have no record of my account, I've now been offline since 4am today and really need someone there to do something about this terrible service you are providing me with

@IndiaPostOffice Where is ur revert. U all r equal.Till today nobody is doing the work with aadhar card in postoffice mayurvihar phase 1near bharat petroleum. Daily they lies that server of uidai is not working. U all r कामचोर, निकम्मा, low grade people. Shame on whole postal department.

@PostOffice Had 2 parcels delivered in the past week, both of them lift in the bin. First it’s a stupid place to put a parcel in the first place And one of my parcels then got taken by the bin men 👍 10/10 for intelligence

@PostOffice @RoyalMailHelp Can you help me with this please @RoyalMailHelp