Post Office Outage Report in City of Westminster, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and e-mail.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Post Office
Post Office is having issues since 04:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (54%)
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Total Blackout (23%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (8%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Post Office outage reports came from the following cities: Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@PostOffice I’ve submitted a complaint via web form. The staff in the WH Smith’s branch on Harben Parade, London NW3 really need some customer service training. Being on the receiving end of rude, dismissive, and hostile attitude is unacceptable. Sort them out.
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Matt Ridout
(@mridout196) reported
from
Wandsworth, England
Hey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers
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Deborah Brown
(@Streethats) reported
from
Hammersmith, England
@PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience
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Dawn
(@Dawnf1) reported
from
Hammersmith, England
@PostOffice Yesterday I posted my old passport to the passport office having renewed online at home and the po counter person commented on it saying how great it was. I agree! But I'm glad you still do this for folk who aren't comfortable doing it online. Because the paper form is awful.
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Laura Newbould
(@LauraPopkid) reported
from
Richmond, England
@PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.
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Ezio Savva
(@eziosavva) reported
from
Islington, England
@PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service
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Jamie Penfold ⚒
(@jamie_penfold) reported
from
Camden Town, England
@PostOffice your Kings Cross branch need to check their security of parcels! I’ve just been to post a parcel and the “air lock” is full and open on the customer side. So anyone could steal the parcels. Tried to tell the counter staff but they weren’t interested
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EnnyCooks 🇳🇬🇳🇬
(@eniolaxx) reported
from
Islington, England
I’ve just had the most horrendous experience at @PostOffice @PostOfficeNews and trying to make a complaint has never been so long
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Jennifer McLean
(@mcleanworld) reported
from
London, England
Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice
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River
(@Rvr1991) reported
from
London, England
The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃
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Joanne Westeng
(@msjw1960) reported
from
Richmond, England
@PostOffice Well we’ve submitted our complaint to Royal Mail so let’s see! Doesn’t help the fact important payment not received in time so our case thrown out of Court!
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Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@PostOffice I’ve tried multiple times to pay for a custom charge, but it’s not working. Please help! I’ve tweeted a couple of times
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James Schulkes
(@schulkes) reported
from
Hammersmith, England
.@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith
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Ann Halliday
(@AnnHalliday66) reported
from
London, England
@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢
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sweelee
(@sweelee1) reported
from
Bromley, England
@PostOffice Yes as you would expect at this time of year. Most of the customers should have been encouraged to use self service, but due to lack of understanding about how to operate and whether it took cash, they opted for the customer assistants. Better service at the self service, IMO.
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sarah guerra
(@equalitywarrior) reported
from
Wandsworth, England
@PostOffice Why though it’s stupid and annoying
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Phil Richards
(@philrichardsuk) reported
from
City of London, England
@PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@postoffice service you expect from somebody representing the Post Office! 2/2
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Joanne Westeng
(@msjw1960) reported
from
Richmond, England
How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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.ENOT
(@dsr_ENOT) reported
@LilywhiteSimon @PostOffice Can parcels still be delivered from overseas to UK or will the cyber incident affect incoming mail as well?
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Baron von Worst Tory In The Village
(@WorstTory) reported
@PostOffice Except the passport can’t be used for travel as it is older than 10 years old. I didn’t appreciate the emotional blackmail being used for a service I don’t need.
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Simon
(@LilywhiteSimon) reported
@BleghHanna @PostOffice @RoyalMailHelp When you use Click & Drop, to take your parcel to a Post Office (or have it collected by Royal Mail) you have to print the full address label yourself and attach it to the parcel. You can only use the QR code at a Royal Mail Customer Service Point. It tells you that in the email.
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J
(@SME_Business_) reported
@PostOffice can you explain why your counters are still letting people use international services if @RoyalMail are telling people not to use international? You are selling a service that currently isn’t available… again.
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IsThatPL
(@IsThatPL) reported
Rare visit to the @PostOffice to send some signed for letters. Clever me sees a big queue and heads for self service till. However, apparently a ‘host’ has to approve these transactions and so I stood until the queue had gone and one of the staff were free to come help me 👏
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Mr Lebowski
(@MrMintyLebowski) reported
@PostOffice the gas/electric top up machine in my local branch hasn't been working for roughly 3 to 4 months now, I've been in contact with yourselves previously and told it would be fixed a month ago but it's still not working. What the hell is going on?
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Katy
(@Katy_primary97) reported
@PostOffice I’m trying to use the EasyID app and it keeps saying technical issue when scanning my face at the end??
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nyla
(@passionnyla) reported
TO HANG OUT ON FEDERAL POSTAL LAND & IN TURN NOW LOCKING UP THE POSTOFFICE LOBBY AFTER 5PM AND LOCKING OUT US POSTAL CUSTOMERS FROM GAINING ACCESS TO THEIR HIGH COST PRIVATE POST OFFICE BOXES!! NEIGHBORHOOD POST OFFICE BOXES BEING BROKEN INTO AT
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mrjames
(@isthisit1977) reported
@PostOffice I went home. The old branch was so much better, if there was a queue there was a drop off point. I pay postage online and still have to queue up. Why call it Drop & Go and then have to queue. No drop off point. How can there be such a poor service in a City centre?
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LGCP Tweets
(@LGCPTweets) reported
@PostOffice I was never given a separate receipt as made clear, so the fact that this hasn't made it to the returns centre is on Royal Mail and the person at the till. Are you sure there is no way despite having the date and time with session number?