Post Office Outage Report in City of Westminster, Greater London, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (7%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Post Office outage reports came from the following cities: Southwark and London.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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SiBurman
(@symbosimbo) reported
from
London, England
@PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.
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Jonathan Fenster
(@gardencourtman) reported
from
Harrow Weald, England
Well @jajayourlife have managed to lose my monthly payment on my @PostOffice credit card. All the years I dealt with the Post Office, no problem, first month with @jajayourlife and they try to charge me £12 for their mistake!
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@PostOffice There was no need to keep 20 odd people outside in the rain with zero social distancing with a person who clearly had no idea what he was doing. I hope it is a better service when I have to go back next week. You need more staff on at the desks two. Overall not impressed.
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Christie Fidura
(@cfidurauk) reported
from
Richmond, England
I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp
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Joyce Benaich
(@JoyceBenaich) reported
from
Camden Town, England
@PostOffice I sent a international tracked letter to the US on the 7th of October and USPS are still waiting for the letter to be handed to them. Please can you help it’s been a week and it hasn’t left the uk!
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CB MM UTAG UCG 👊🏻
(@primrosetaxi) reported
from
Tottenham, England
@PostOffice I’m sick of this now.. where’s my Money. You stole £300 from me and never paid @TfLTPH my money for my license!!! I raised a dispute with you and you’ve not even acknowledged my dispute or email! Seriously!!!
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Calum Kean
(@Calum_Kean) reported
from
Camberwell, England
Avoid @parcelforce. Worst delivery company going, every time I’ve had a delivery due with them, I’ve had a “we tried to deliver” email. Nothing through the door and no attempt to actual deliver. Instead having to collect from a @PostOffice with a 2 hour queue. Terrible service
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Barbara
(@BallardsLane) reported
from
Barnet, England
@PostOffice And the National Health Service? They use 🌈 now.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@PostOffice sort out your Bromley branch in the @WHSmith!!!!! Utter joke. Shocking service.
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@PostOffice @RoyalMailHelp Hi, having spoken to number of my neighbours we are a concerned that we’ve not received *any* post for about 10 days now. This is the IG2 6 area. We can’t get through to the local post office via phone as no one is answering. Can you please help?
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@PostOffice I have urgent PPE arriving today. I have filled out a safe place box and your bot has decided I asked for new delivery date please help
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Vanessa Agyemang
(@iamvanessa_a) reported
from
Eltham, England
Incredibly rude member of management working at @PostOffice in Woolwich there is no need for such rudeness #poorcustomerservice
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Valentina Putrino
(@V_Putrino) reported
from
Hackney, England
@PostOffice broadband is literally dropping down every 30 mins. How on earth am I supposed to wfh?
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Sophie Rushton-Smith
(@sophiers50) reported
from
Wandsworth, England
@PostOffice how do we report an issue with a post office?
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🦊😷
(@_AndreaUrbanFoX) reported
from
Poplar, England
No internet. @PostOffice says its an @OpenreachHelp issue in my area. How do I find out when line will be back up? How do I contact @WeAreOpenreach? And how do I claim compo for the time I'm left without the service I'm paying for? #E2 #bethnalgreen
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Imagine That Theatre
(@ithattheatre) reported
from
London, England
@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?
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Valentina Putrino
(@V_Putrino) reported
from
Hackney, England
@PostOffice You can send me an engineer to come and fix the problem?
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Brian
(@BrianMcAuslan) reported
from
Hackney, England
@PostOffice Thanks Ryan, much appreciated. I did politely explain to him that these are free but was subsequently called a “b*stard” upon leaving. Not really a great standard of customer service, and surely not in line with Post Office values? Would be grateful if this could be fed back.
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Mrs R
(@KateRenton) reported
from
Merton, England
@PostOffice been on hold for an hour only to have the phone put down with talking to someone. Understand your very busy but 2 parcels are missing and we need to find out what has happened. Your website doesn’t give answers
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Nassy Maureen Konan
(@nasikonan) reported
from
Lambeth, England
So stressed out by @ukhomeoffice 3 rejected passport photos coz my mouth may be open or background lighting isn’t bright enough. I AM BLACK it’s obvious you can see me!!!! @PostOffice not my fault that photo booths are ****! Photoshops are closed coz of lockdown #frustrated
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@LozRivers) reported
@PostOffice Hi, I just wanted to let you know how rude your employee at Thorley Bishop’s Stortford branch is. I’m sure you’ve had complaints about her in the past! You may want make her complete a customer care refresher course. No name badge either #rude #unhappycustomer👎🏻
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Laura
(@LozRivers) reported
@PostOffice Hi Stephen, of course-she made me wait quite some time while she finished her task of writing in a note pad before she rudely gestured me forward spitting ‘1 minute’. She has a very bad attitude & a reputation for it, in fact I know people who go elsewhere as she is so hostile
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Jo
(@Jo33079727) reported
@PostOffice Check the reviews of your service, I was not provided a certificate of posting, I questioned this and she refused, with that she allowed me to photograph a parcel as proof, Is the above a correct procedure?
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Maria Manly
(@MariaManly4) reported
@KellyTh61164501 @PostOffice Sounds like I have the same issue at Sunningdale Chobham Road Branch
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Lindsey
(@Lindsey1acnh) reported
@Karishamgrover @PostOffice All the staff are kept up to date on the services try remembering that your 5 second free clothing returns aren't the only service the post office orders you did stay it was the staffs fault and you expect them to illegally work through their break because you're too impatient
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Maria Manly
(@MariaManly4) reported
@PostOffice shocking service - rude post office staff refusing my parcel more than 30 minute wait time on the phone to complain and an online form that doesn’t work (error 503 if you’re interested) that’s what happens when you have a monopoly!
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Lydia Sharkey
(@LydiaSharkey) reported
@ASOS @ASOS_HeretoHelp is awful! Sent something back over a month ago but @PostOffice used the wrong returns label and they won’t give me a refund! I wouldn’t be wasting my time dealing with this if I hadn’t returned it! Awful customer service.
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Chris Attridge
(@chris_attridge) reported
@RoyalMailHelp I had a regular customer come in to my @PostOffice today explaining that she had claimed for a lost item in the Post. Royal Mail subsequently sent her a cheque for compensation but now the item has turned up. She was asking what to do with the cheque?
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Yasmin
(@yasminrhian) reported
.@PostOffice @PostOfficeNews very frustrated! Sent two small 1st class parcels December 21st within England and neither have been received. Sham! How do I make a formal complaint
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Jake Yorath 🇪🇺
(@jakeyorath) reported
Where the customer's order is, that's anyone's guess! Cheers, Royal Mail/Post Office! @RoyalMailHelp @PostOffice