Post Office Outage in Ealing, Greater London, England

@PostOffice staines post office a queue halfway down wh Smith and two people serving at the counter of the post office. This service is disgraceful

@PostOffice Well we’ve submitted our complaint to Royal Mail so let’s see! Doesn’t help the fact important payment not received in time so our case thrown out of Court!

How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost

@PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.

Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice

The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃

Hey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers

@PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience

@PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service

.@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith

@PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.

I’ve just had the most horrendous experience at @PostOffice @PostOfficeNews and trying to make a complaint has never been so long

@PostOffice Yesterday I posted my old passport to the passport office having renewed online at home and the po counter person commented on it saying how great it was. I agree! But I'm glad you still do this for folk who aren't comfortable doing it online. Because the paper form is awful.

@PostOffice I’ve submitted a complaint via web form. The staff in the WH Smith’s branch on Harben Parade, London NW3 really need some customer service training. Being on the receiving end of rude, dismissive, and hostile attitude is unacceptable. Sort them out.

@PostOffice I think my postman has been kidnapped! 🤨🤨 ain't seen him since last week and I've had nothing in my letter box since Tuesday last week, which leads me to believe he's been kidnapped by some long legged blonde! Poor bloke!😔😔😔

@PostOffice I arrived just after 1300 hours to post a birthday card overseas and left at 1342 hours. None of the self service machines were working as you can see. Staff were swamped. Queue well peeved.

@PostOffice the post office Lewisham is a farce. Hardly any staff, long queues, little help and massively over complicated touch screen self service tills just to make a simple parcel postage. Ridiculous.

I don't often send moany tweets but genuinely the @PostOffice in Ealing is the most depressing place. Always a massive queue and too few staff and just horrible atmosphere. Gross.

@V_PaleParsons @Nigel_Farage @PostOffice @JimMFelton @peoplesvote_uk @Andrew_Adonis Calm down dear...to quote an old ad phrase. 😂

@PostOffice No problem!

@PostOffice Not quite true. Whilst it's open the self service functions are both out of order. It's crazy in this day and age to have to queue to post one greetings card.

@PostOffice internet service is the biggest rip off going, i’m supposed to pay £21 a month but end up with bills of £40 a month, and the service is never actually working, yet again my service is broken. So angry 😡 right now. Sort out you’re service

@BalhamDailyPRSS @DuCaneCourt @BusinessWandBC @NightingaleSMcD @TootingPRSS @naturalforbaby @NNsw1217 @weareBATCA Great news about the @PostOffice - save us having to queue for 20 minutes for the dubious pleasure of being treated like shit by the miserable bastards in the main #Balham one!

@PostOffice Stephen, this was not a one off. The staff are very pleasant, just never enough of them. Since moved from the original stand alone site, the service has only gone backwards I'm afraid.

@PostOffice As you will no longer have a banking service after the 11th September, is this not superfluous to your business profile.

@PostOffice Other staff members would not help, most of them finding refuge behind the door. 40+ people waiting in 2 queues, main desk & self service tills. A guy decides to close the self service despite the queue, insults clients who complain and ask him to finish the queue b4 closing

@PostOffice This happens all the time the lady that works there is rude and unreliable closes when she feels like it. like she's on flexi hours just picks and chooses. We generally have no idea when this place is open or closed. this as this is the worst service ever for a massive company

Whew. The way this letter of complaint is going to get written to @PostOffice. I am fuming. Fuming.

@PostOffice Hayes branch severely understaffed, causing very slow service. Also, the self service machines aren’t 100% self service as branch staff need to log on to complete transaction... slightly faster than queuing, but not much! #poorservice #postoffice

@PostOffice horrendously slow, incompetent service at Hayes Post Office - huge queues and no assistance on the self service machines

@PostOffice @BootstrapCook So much excellent advice from the Post Office to help us save money. An extra tip is to only use free email to send messages as oppose to using stamps to send letters

Joke at the post office, they call this service, lots of waiting, one person serving, 3 auto machines not working, no wonder there going under, just utter crap #postoffice #hillingdon #fail #phillipgreen

@PostOffice Staff were rude to a number of customers, pushing people out of the way without saying excuse me, threw my letters on the side, no care at all.

The worst cues found in the country have to be the @postoffice 20mins to hand in a return item cos people are trying to send hand cream to America... Come on mannnnnnn

@PostOffice The WHSmith in Ealing Broadway is closing down next week what will happen to the postoffice inside

@RoyalMailHelp the WHsmith in Ealing Broadway is closing down what will happen to the postoffice that is inside the store. It closing next week

@NManormani @hammersmithandy @WHSmith @PostOffice I never go in / the experience is appalling. They are gone very soon. I thought they were Post office staff operating within @WHSmith not passed to work them. This is privatisation of the post office.

Thank you to the lady at @WHSmith @PostOffice who sent me on a wild goose chase and wouldn’t wait for 10 seconds after 6pm for me to send my post out. Customer service is being a nice person is just non existent it seems.

For goodness sake! Bad enough @CoopBankUK_help doesn’t have any branches! Now the @PostOffice doesn’t have any paying in envelopes! 🧐

Prime collection time & just before Christmas @PostOffice #lavenderhill One person operating the customer service collection point. Needless to say there is a very long queue 🙄 😠

@PostOffice @coyleneil you used to have self service in Walworth main Post Office. Now just humungous queues

@PostOffice About 15 minutes so not too bad, but it did seem poorly staffed for a busy post office.

@PostOffice Yeah, apparently they can only help 9-5 M-F. Unfortunately I’m at work then.

@PostOffice No thanks. It’s not about a specific branch; it’s about a general trend where the quality of the service environment is diminished and squeezed. I could give a long list of places. The direction of travel saddens me.

@PostOffice 5 minutes ago. Always such poor service. Only 2 desks open.

@PostOffice Well done guys. Ur website advises DBS counter service availabke at Ealing Broadway but after queuing up and wasting time was told this is not the case. Unbelievable ineptitude. #timewaste

@StarlingForBiz @StarlingBank @Xero @PostOffice - Xero integration Me: yeahhhhh finally 😊🤠🤠🤠🤗🤗🤗🤗 - "CSV exports help you handle the numbers. " Me: 😫😫😫😤😤😤😤😤😤😤 It's not an integration, it's a mockery

@PostOffice I’ve sent a fragile gift in the post that was thoroughly bubble wrapped and in two envelopes. Item has arrived broken and receiver has put her hand in shards of glass. Very bad form and could be dangerous!!

@PostOffice appalling service in East Dulwich post office. 25 people waiting 2 people serving and another employee avoiding eye contact and working on something else!!

@PostOffice why don’t your self service card payment machines accept Amex, but your counter card machines do? Specifically your London Wall PO.

@BritishGasHelp @Payzone_UK @PostOffice My nearest payzone is nearly 3 miles away.....lets hope no-one runs out and needs to top up after the post office closes. No care for the customer it seems yet again! Think you will be losing a lot more customers BG

I asked this women more than 3 times if what she had given me was a proof of postage and she said yes. When asking her where the postcode was, she went on to tell me it’s never been like that @PostOffice

@PostOffice Coalisland was closed at 1pm and Tamnamore was out of service... AGAIN....

@PostOffice so why have you stopped selling envelopes etc. Every shelf empty in my local post office. They were full last week. How do i send letters when I have nothing to put them in. No wonder people are stopping using @RoyalMail disgusting service. #CustomerService

@hayleykinssx Hi Hayley, apologies for the confusion caused. The claim would be made with us. However as we are separate companies you would need to contact @PostOffice if you are unhappy with the service you received in branch. >Mayah

@eniyeokxh Hi, I'm really sorry to hear about this. We're a separate company to @PostOffice who you would need to contact if you were unhappy with the service. You put the stamp on the correct side of the item. It should hopefully be arriving soon. >Mayah

@PostOffice I have done a special delivery on 18/11/2019 from 139 George lane london E18 1AL. Royal mail Tracking service showing nothing. I can provide you the ref.

Its unbelievable that @apple's supplier @PostOffice have stolen my old iphone 7+ from its @apple supplied repair packaging & @apple are saying it is MY responsibility. @Apple refuses to help me & say I should report it to the police and claim on MY own insurance. Truly Gutted!

@postoffice halfway house in Midrand is the worst of them all only two people working you stand in a queue for two hours before being assisted

@PostOffice Found this number elsewhere. Sorted out the payment. App still doesn't work though.