Post Office outages and service status in Hillingdon, England

Problems in the last 24 hours in Hillingdon, England

Post Office signals over the past 24 hours, with local activity from Hillingdon, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Post Office Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

• 
  BigCaper (@BigCaper) reported 1 minute ago from Hammersmith, England

  @PostOffice I arrived just after 1300 hours to post a birthday card overseas and left at 1342 hours. None of the self service machines were working as you can see. Staff were swamped. Queue well peeved.

• 
  Michelle Cuthbert (@physiorichmond) reported 3 minutes ago from Richmond, England

  @PostOffice I have urgent PPE arriving today. I have filled out a safe place box and your bot has decided I asked for new delivery date please help

• 
  Andrew Chrystal (@AndrewChrystal) reported 14 minutes ago from Hillingdon, England

  Joke at the post office, they call this service, lots of waiting, one person serving, 3 auto machines not working, no wonder there going under, just utter crap #postoffice #hillingdon #fail #phillipgreen

• 
  James Vertigan (@jamesvertigan) reported 15 minutes ago from Ealing, England

  @postoffice service you expect from somebody representing the Post Office! 2/2

• 
  Joanne Westeng (@msjw1960) reported 17 minutes ago from Richmond, England

  How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost

• 
  Deborah Brown (@Streethats) reported 25 minutes ago from Hammersmith, England

  @PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience

• 
  Joanne Westeng (@msjw1960) reported 28 minutes ago from Richmond, England

  @PostOffice Well we’ve submitted our complaint to Royal Mail so let’s see! Doesn’t help the fact important payment not received in time so our case thrown out of Court!

• 
  Kura (@KuraSolon) reported 31 minutes ago from Hillingdon, England

  @PostOffice horrendously slow, incompetent service at Hayes Post Office - huge queues and no assistance on the self service machines

• 
  Vettel (@julian2017123) reported 36 minutes ago from Wandsworth, England

  @PostOffice Or maybe even homophobic even tho I’m neither of those. I love diversity but the needs to be a review and people need to calm down. Just tone down a peg. Please. Honestly tone it down.

• 
  Vettel (@julian2017123) reported 37 minutes ago from Wandsworth, England

  @PostOffice 1/2 Got few points to make. I support #LGBTQpride but what’s with all these promotions these days rubbing crap into our faces. If it isn’t #BLM it’s #COVID19 and if it’s not #COVID19 it’s #PRIDE2020. Like I support LGBT and all of that for equality.

• 
  Karishma Grover (@Karishamgrover) reported 38 minutes ago from Chalfont Saint Peter, England

  @PostOffice Please do because this isn’t the first time this has happened like I said. It’s becoming a regular problem in Chalfont St Peter. The staff member ‘Quereshi’ at the window is ridiculously slow, even though customers have told him and he can see a queue, he really isn’t bothered.

• 
  Colcestrian (@Colcestrian) reported 40 minutes ago from Hillingdon, England

  @PostOffice hi T3 LHR whs franchise post office closed this afternoon and no explanatory sign .. when asked to see a whs manager one attended and explained thought staff shortage. On request checked and said had not got King Charles floral issue ?? but could get somebody to …1/2

• 
  Maria Lam (@mariamaylam) reported 40 minutes ago from Kingston upon Thames, England

  @PostOffice Hi Courtney, thanks for getting back to me but it doesn't matter now. I then registered with my gmail account which worked. There must be a problem with hotmail accounts.

• 
  James Schulkes (@schulkes) reported 44 minutes ago from Hammersmith, England

  .@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith

• 
  Ghost of Goose (@ghostofgoose5) reported 44 minutes ago from Slough, England

  @shoba_31 @RoyalMail @PostOffice You will only get second class post every other day & never on a Saturday moving forward. Not much different to now really. I get a lot of post but I can do days without a delivery then a pile turns up all at once.

• 
  Maria Lam (@mariamaylam) reported 46 minutes ago from Kingston upon Thames, England

  @PostOffice I managed to register an account but when I log in it keeps on telling me 'a confirmation code had been sent' to me, so I can confirm my email. I've received no code and I've clicked on 'resend confirmation code' again and again. Help!

• 
  moni (@moni_natasha) reported 46 minutes ago from Wandsworth, England

  this #PostOffice story where those poor people were wrongfully accused of theft & convicted & it was faulty systems. how bloody awful, some lost everything. some died before their name was cleared 😰

• 
  Pudding (@no1snoopyfanuk) reported 46 minutes ago from Brentford, England

  @PostOffice Not quite true. Whilst it's open the self service functions are both out of order. It's crazy in this day and age to have to queue to post one greetings card.

• 
  James Vertigan (@jamesvertigan) reported 50 minutes ago from Ealing, England

  @PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2

• 
  Simon Welburn (@ceemoon51) reported 55 minutes ago from Wandsworth, England

  @PostOffice As you will no longer have a banking service after the 11th September, is this not superfluous to your business profile.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Artur Nadolny (@ArturNadol7566) reported 3 minutes ago

  BINNED BY THE POST OFFICE Fiona Elliott and her husband bought the shop, post office and house in Clady, County Tyrone in 2005. Their plan was simple. Run it well, retire comfortably, leave something solid behind for the kids. Instead the Post Office (@PostOffice) handed them a computer that lied for a living. The Horizon system started throwing up discrepancies almost straight away. £20 here, £60 there, then more. Fiona kept plugging the gaps with her own money from the shop till, convinced she or her staff had made a mistake somewhere. She rang the helpline. She asked for an audit. Nobody came. So she did what any exhausted small business owner does when a multi billion pound state owned company won't lift a finger. She went searching through bins at night, checking if scratch cards or lottery slips explained the missing money. They never did. The money was never missing. In 2009 two auditors finally turned up. They spent a couple of hours going through the post office, then told her there was a £6,000 shortfall on the system and she needed to pay it right then or she'd be looking at a criminal offence. She asked how it had appeared. She'd been putting in hundreds of pounds a week for years and it had never shown up before. They told her it didn't matter, they wanted the £6,000 in cash right there and then. She didn't have that kind of money in the shop till, so she asked to run to the bank. Refused. The bank was shut for lunch and they weren't waiting around for it to reopen. She offered a cheque instead, the normal way she paid every supplier at the time. Refused again. Cash only. So she went and borrowed it off her brother, who ran the car business down the road, handed the cash straight over, and walked away without a receipt. Read that back. A state owned company sent two people to threaten a woman with a criminal charge over money that never actually went missing, refused a cheque, refused to wait an hour for the bank, took cash off her brother's business, and didn't even bother writing her a receipt. She paid. Of course she paid. Nobody wants to find out the hard way that Horizon's word beats theirs in a courtroom too. Rural post offices were being closed around then, so she took redundancy and rented the shop out. The new tenant hit the exact same phantom shortfalls. The bank repossessed the lot and sold it for £40,000. Fiona and her husband had paid £322,000 for it. The bank didn't stop there either, it went on to repossess the buy-to-let properties they owned as well. The building she once planned to retire on is boarded up now, sitting in the middle of the village like a monument nobody in charge wanted to admit they built. She testified to the Post Office Horizon IT Inquiry (@PostOffInquiry) in 2022. She is still fighting for compensation today, offered only 5% of what she believes she is owed, turned down on appeal three times, and pointed toward the Horizon Shortfall Scheme, which she says she has little faith in after wasting years on it already. Nobody stole a penny. The Post Office just needed someone to blame, and a rural shopkeeper searching her own bins at midnight was easier to accuse than a broken system built by Fujitsu (@fujitsu_uk) and defended for decades by executives who knew exactly what it was doing.

• 
  GulagInmate57908 (@GulagInmate5790) reported 7 minutes ago

  @Davebale @lily_lna @PostOffice They're called burqas, you islamophobic piece of ****.

• 
  Victor Mace (@VMace12002) reported 10 minutes ago

  @twasthentisnow @lily_lna @PostOffice She was a customer moron.

• 
  Mr Poopers (@D23_duh) reported 11 minutes ago

  @lily_lna @PostOffice Allowing women in the work force was a horrible idea.

• 
  Sara (@SLtf202521551) reported 11 minutes ago

  @lily_lna @PostOffice I wonder if you offended someone’s religion or culture 🙄 As a customer you can wear whatever you please.

• 
  Pamela ✝️🇺🇸 (@pamelagg01) reported 14 minutes ago

  @lily_lna @PostOffice You’re a paying customer not an employee. I don’t see that it’s any of their business. Ask them what they plan to do about it. If it’s something they shouldn’t tell them your attorney will be in contact.

• 
  JSR 🛕 🇮🇳 ⚔ (@JS02Hyd) reported 16 minutes ago

  @NCMIndiaa NonStop corruption for ₹500-₹3000 Why not hav a robust procedure. Recommended: HOME verification,done by @IndiaPostOffice for ₹100-200 fee PostOffice NOC online& T+1 day Police commissioner NOC to MEA MEA prints passport,T+2 + Post issue,Verify Annual

• 
  Artur Nadolny (@ArturNadol7566) reported 22 minutes ago

  POST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.

• 
  அமுதன் (@Amuthan2657) reported 23 minutes ago

  @AmazonHelp my order 403-4692438-1716323,I received a very poor-quality/suspected fake productDOCTOR FEEL SOFT I initiated a return, but Amazon is asking me to send through the PostOffice.This is not possible for me.arrange doorstep pickup and process my full refund immediately.

• 
  Ivan 🇺🇸 🤠 (@Ivantheboomer) reported 25 minutes ago

  @BasilTheGreat as an American it always throws me off when you talk about PostOffice, because when I see that I think of an American Post Office that is US Government owned and operated by our US Postal Service.