Post Office

Post Office Outage Report in Sutton at Hone, Kent, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sutton at Hone, Kent, England 04/05/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. TV (6%)

    TV (6%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent Post Office outage reports came from the following cities: Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLeyton Internet
United KingdomWoolwich Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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Post Office Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • pipdrums Phil Wilson 🌈🥁 (@pipdrums) reported from Rochester, England

    @PostOffice I had a message regarding information changes that turned out to be harmless. The problem is that the staff on the number given had no clue of the Customer Care or suspected fraud phone numbers. It's a staff training issue that needs addressing.

  • mcleanworld Jennifer McLean (@mcleanworld) reported from London, England

    Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice

  • amanthesurgeon Aman Bhargava (@amanthesurgeon) reported from Romford, England

    @PostOffice Of only there was on in our town centre - no wait - you closed it down !!

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported from London, England

    Advertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice

  • DeFrenZ Davide De Franceschi (@DeFrenZ) reported from East Ham, England

    @alexforey @PostOffice It’s so bad that I wouldn’t publicise it

  • PaulMahoney17 Paul Mahoney (@PaulMahoney17) reported from London, England

    @PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!

  • DrDotPepper Richard Miller (@DrDotPepper) reported from Stratford, England

    @jdsunset @ThomasWinward @PostOffice Shit.

  • charliebach Mark Lewis (@charliebach) reported from Poplar, England

    @PostOffice signed up for broadband & meant to go active yesterday. Still no access. Called & was told there was a delay. Was told by a CSR that we wouldn’t have been told there was a delay as they would wait for us to tell them. This is bad coms. Now got to wait till Mon

  • CerisexAaliyah CeriseXaaliyah (@CerisexAaliyah) reported from London, England

    Gotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.

  • theman_theego Mike Dowling (@theman_theego) reported from Sutton at Hone, England

    @PostOffice can you confirm. I am sending a small item today. Fits easily as a large letter. Was asked what in contained as told "as not a letter can not be sent as large letter must be small parcel". Never been asked this before.

  • AnnHalliday66 Ann Halliday (@AnnHalliday66) reported from London, England

    @MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢

  • shah4569 Shah™ (@shah4569) reported from Romford, England

    @PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?

  • tonywoodhouse71 tony woodhouse (@tonywoodhouse71) reported from Eltham, England

    @PostOffice can I please enquire about brewery road sub po SE18. It has been closed for over a month with no indication if re-opening. Obviously wishing the staff are safe, but this is a vital service that vulnerable people rely on in this community. Any news is appreciated.

  • charliebach Mark Lewis (@charliebach) reported from Poplar, England

    @PostOffice Spoke to support and they advised I would need to call back Monday. I am glad they confirmed that I will not be charged until we are activated

  • ataylor89 Adam Taylor (@ataylor89) reported from Sevenoaks, England

    @PostOffice I’ve just submitted a complaint via your website regarding appalling and rude customer service at Otford branch. I look forward to hearing what actions your taking to sort it.

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal

  • Rvr1991 River (@Rvr1991) reported from London, England

    The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @PostOffice Yes as you would expect at this time of year. Most of the customers should have been encouraged to use self service, but due to lack of understanding about how to operate and whether it took cash, they opted for the customer assistants. Better service at the self service, IMO.

  • Civil_Chappy Brad Burnett (@Civil_Chappy) reported from Gravesend, England

    @BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Karen82813463 Karen Dutton 💙#BlackLivesMatter (@Karen82813463) reported

    @PostOffice Hi Courtney, just spoke to my sister and she hasn’t used Social media. I have raised this issue with BT and @OpenreachHelp contacted me. So perhaps it came from them. Thanks for getting back to me

  • desiboi Jay (@desiboi) reported

    @LizardLady11 @PostOffice @PostOffice Click and Drop is a Royal Mail Service and not a Post Office Service. You are in fact hurting the post office branch by doing the online postage. It's better to have it processed in branch or using the Drop and Go account that is a Post Offics product so helps.

  • Mancunian63 Mancunian ❌ (@Mancunian63) reported

    @PostOffice My dad sent me a letter, recorded delivery on 30th November. Still hasn't arrived. Appalling service.

  • LizardLady11 LizardLady (@LizardLady11) reported

    @PostOffice Not exactly obvious. The first line is "Send a parcel right now without registering, and drop it in a parcel postbox, postbox, Royal Mail Customer Service Point (CSP), or Post Office® branch." And certainly not "Click & Drop: postage that fits around you – buy, print, drop"

  • desiboi Jay (@desiboi) reported

    @bettnorrisdraws @PostOffice @PostOffice I think the problem here is that most think that the Post Office and Royal Mail are the same company, when in fact RM is PO's client. But in terms of online postage, you aren't supporting the branch as we only get paid pennies for acceptance which hurts us.

  • mith_ens Ens Mith (@mith_ens) reported

    @PostOffice Have you guys ever done any customer testing? Where on earth on your site can I find the page to print my own labels and stamps? I did it yesterday and cannot find it today. PUT A LINK ON THE HOME PAGE!!! Unbelievable. Back to ebay web site to print out.

  • Calum_Kean Calum Kean (@Calum_Kean) reported from Camberwell, England

    Avoid @parcelforce. Worst delivery company going, every time I’ve had a delivery due with them, I’ve had a “we tried to deliver” email. Nothing through the door and no attempt to actual deliver. Instead having to collect from a @PostOffice with a 2 hour queue. Terrible service

  • maccy76 Simon Mclaughlin (@maccy76) reported

    @RoyalMailHelp @PostOffice @RoyalMailHelp So the post office will not help me, royal mail will not help, how do we track the parcel that we paid to delivered. It has presents in, someone please take responsibility and sort it out. I have been to the sorting office and they are no help.

  • febefay Fay (@febefay) reported

    @PostOffice paid £8.80 for guaranteed next day delivery on 2.12.2020. It’s now 7.12.2020 and it still hasn’t arrived. Why charge for a service and not deliver!!!!

  • desiboi Jay (@desiboi) reported

    @PostOffice @HigherDesireUK @HigherDesireUK it's a PPI label, I couldn't accept one today as Horizon rejected the QR code. Get the branch to process it and apply their labels. You should get a refund for the online unused label automatically as that's what I was told by the customer.