Post Office Outage Report in Rochester, Medway, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (61%)
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Total Blackout (17%)
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Wi-fi (11%)
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E-mail (6%)
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Phone (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Brad Burnett
(@Civil_Chappy) reported
from
Gravesend, England
@BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.
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Phil Wilson 🌈🥁
(@pipdrums) reported
from
Rochester, England
@PostOffice I had a message regarding information changes that turned out to be harmless. The problem is that the staff on the number given had no clue of the Customer Care or suspected fraud phone numbers. It's a staff training issue that needs addressing.
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Niki Johnson
(@nikitheshrimper) reported
from
Southend-on-Sea, England
@PostOffice Hi, are all the systems still down? If so we looking at all day!? Thanks
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Marc B 🏳️🌈
(@Marc85432) reported
from
Rochester, England
@Titzo1991 @PostOffice @Alex_Sapz They don't even put any signs up saying service out of order you can't ring a branch I don't mind travelling somewhere but u won't know until you get there if it's working.....joke
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Lucy Heathfield
(@lucyvheathfield) reported
from
Sittingbourne, England
Another absolutely shocking service @PostOffice Sittingbourne 40 min wait this time then @DVLAgovuk who has a bloody cheque book this day and age to pay for a licence photo renewable: SHOCKING.... people just do a D1 form it’s got to be easier 🤯🤯🤯🤯🤯
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Marc B 🏳️🌈
(@Marc85432) reported
from
Rochester, England
More misery from @PostOffice Don't go to any branches in Kent to renew your driving license they are all down and postoffice Twitter team don't know what's going on either Disgraceful service
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
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Lucy Heathfield
(@lucyvheathfield) reported
from
Maidstone, England
@PostOffice Well unless you get it fixed today and I try again tomorrow it isn’t going to happen again for another 10 years and hopefully innovation would have kicked in or if your machine is still broken then, I suggest your services are really shite!
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@PostOffice just called your customer service team & it’s a 20 min wait to answer a call!!!
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Mike Dowling
(@theman_theego) reported
from
Sutton at Hone, England
@PostOffice can you confirm. I am sending a small item today. Fits easily as a large letter. Was asked what in contained as told "as not a letter can not be sent as large letter must be small parcel". Never been asked this before.
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Luke Deards
(@lukedeards) reported
from
Gillingham, England
I'm absolutely disgusted by the @PostOffice and @parcelforce I was recommended to pay and be insured and told my parcel will be safe and then they refuse to pay compensation when they smashed my parcel. Never again #Parcelforce #Scam
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Karen Senior 💙
(@senior_karen) reported
from
Rainham, England
1/2 @PostOffice "here to help you". Yesterday we had the first post delivery for a week, including 2 magazines and an out of date weekly newspaper. Trying to phone just now to enquire about a regular order processed on 2nd April (should be with you in 5 working days) that still
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Marc B 🏳️🌈
(@Marc85432) reported
from
Rochester, England
Having mega trouble trying to contact someone regarding renewing my driving license as systems are all down atm in Kent @PostOffice have you got a customer careline number I can ring please?? As I can't contact any branches either.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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AmBrit
(@TP06076624) reported
@PostOffice @ijjeeezy But they will never get that time back, will they. They will never see full justice
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Children of Fire
(@ChildrenOfFire) reported
A small package was posted from EastGrinstead to Pinner for a volunteer to bring, to help kids in Africa @RoyalMail @PostOffice, but a fortnight later it has still not arrived. What recourse is there? Feeling sad as the PostOffice is not what it once was😢
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Pratibha Singh
(@pratisonasingh) reported
@PostOffice can you please help me with contact number or email id of the branch manager in Whitechapel post office London.. please it’s very urgent issue regarding BRP card sitting there from 29th December despite of asking for redirection.
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Pauline Wilson
(@ANSTELLOK) reported
@PostOffice Can anyone help me with the email address for the Chairman or CEO’s office. I have tried for 3 hours to get a contact address to no avail. I thought it was legal requirement to publish contacts, maybe you have forgotten
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Julia Robinson #ActuallyAutistic 💙 on hiatus
(@juliarobinson__) reported
@lesleyanngreen @BBCRadio2 It's one of the most dreadful scandals I've heard and it was all down to faulty accounting software. As you know Lesley, I used to be a senior investigator in #HR First thing I'd think is 'why have 700 ppl suddenly committed fraud?' Not rocket science @PostOffice
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Chris Bramall
(@ChrisBramall) reported
So shocked at what the subpostmasters and subpostmistresses went through. Where were the #PostOffice managers? Where where the computer experts? Where were the forensic accountants? Why didn't the prosecutors divulge the extent of the problem? What were the defence lawyers up to?
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YingHuiThe
(@YingHuiThe) reported
@BBCRadio4 @nickwallis @BBCSounds Having worked in IT, I know other firms who had "issues" with their DB. A transaction from on customer injected into the records of another! Every one knew about it. As those in the PostOffice IT department must have. Any of them should have prevented the miscarriage of justice.
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Kevin Lockyer
(@KevinLockyer3) reported
@RoyalMailHelp @PostOffice This is a real issue. I have watched vulnerable elderly customers being sold services they do not need and the staff excuse is that “Royal Mail require us to do it.” It is unethical and I want to know why it is happening
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natalie brownell
(@tweevils22) reported
@NormanBrennan Those @PostOffice who were in charge of implementing and monitoring the system have blood on their hands and their heads should roll or do prison time did no one think, what's the common denominator with over 500 instances of the same problem? 🤬
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Joolz Hall
(@joolz47) reported
@BBCNews One issue that doesn't seem to have been addressed is what #PostOffice did with all the surpluses generated by Postmasters making good shortages created by the #horizon system errors. Surely central auditing should have identified an unexplained discrepancy in overall numbers!