Post Office outages and service status in Sittingbourne, England

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sittingbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Post Office Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

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  🇬🇧 Lady Charlene 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@longtallshazza) reported 2 minutes ago from Rochester, England

  Just watching sub-postmistress Betty Brown. She's finally been repaid what the @PostOffice made her pay when it was never missing but they've paid her NOT A PENNY compensation. DISGRACEFUL. THEY ARE STILL UNREPEPENTENT ***** #PostOfficeScandal #PostOfficeInquiry

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  Marc B 🏳️‍🌈 (@Marc85432) reported 3 minutes ago from Rochester, England

  Having mega trouble trying to contact someone regarding renewing my driving license as systems are all down atm in Kent @PostOffice have you got a customer careline number I can ring please?? As I can't contact any branches either.

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  Phil Wilson 🌈🥁 (@pipdrums) reported 11 minutes ago from Rochester, England

  @PostOffice I had a message regarding information changes that turned out to be harmless. The problem is that the staff on the number given had no clue of the Customer Care or suspected fraud phone numbers. It's a staff training issue that needs addressing.

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  THE FEE MG! 👩🏻 (@TMFeeG) reported 11 minutes ago from Maidstone, England

  I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

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  Karen Senior 💙 (@senior_karen) reported 18 minutes ago from Rainham, England

  1/2 @PostOffice "here to help you". Yesterday we had the first post delivery for a week, including 2 magazines and an out of date weekly newspaper. Trying to phone just now to enquire about a regular order processed on 2nd April (should be with you in 5 working days) that still

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  Marc B 🏳️‍🌈 (@Marc85432) reported 23 minutes ago from Rochester, England

  @Titzo1991 @PostOffice @Alex_Sapz They don't even put any signs up saying service out of order you can't ring a branch I don't mind travelling somewhere but u won't know until you get there if it's working.....joke

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  Hannah Jones (@Hannah_Jones201) reported 24 minutes ago from Faversham, England

  @PostOffice how do you chose the convenience stores to use post office facilities because the 1 in faversham on the lower road is bloody terrible!!! Awful customer service

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  Lucy Heathfield (@lucyvheathfield) reported 24 minutes ago from Maidstone, England

  @PostOffice Well unless you get it fixed today and I try again tomorrow it isn’t going to happen again for another 10 years and hopefully innovation would have kicked in or if your machine is still broken then, I suggest your services are really shite!

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  Hannah Jones (@Hannah_Jones201) reported 36 minutes ago from Faversham, England

  @PostOffice Well I would revoke it as doesn’t look good on the post office that they refuse to serve the customers for the post office before there shop customers then they are just completely rude and don’t offer any help. Wish I’d just paid parking and gone to the central one 🙄🙄

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  Lucy Heathfield (@lucyvheathfield) reported 49 minutes ago from Sittingbourne, England

  Another absolutely shocking service @PostOffice Sittingbourne 40 min wait this time then @DVLAgovuk who has a bloody cheque book this day and age to pay for a licence photo renewable: SHOCKING.... people just do a D1 form it’s got to be easier 🤯🤯🤯🤯🤯

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  Griselda Mussett 🇺🇦 🌳🎨✍🏽🏡🇪🇺 (@griseldamussett) reported 51 minutes ago from Faversham, England

  Why has the UK Post Office not sorted out its foreign parcel service yet? Seems to me, they’re trying to divest themselves of the entire service, which must be a very costly labour-intense part of their operations. @BBCNews @PostOffice

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  Marc B 🏳️‍🌈 (@Marc85432) reported 58 minutes ago from Rochester, England

  More misery from @PostOffice Don't go to any branches in Kent to renew your driving license they are all down and postoffice Twitter team don't know what's going on either Disgraceful service

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  Luke Deards (@lukedeards) reported 59 minutes ago from Gillingham, England

  I'm absolutely disgusted by the @PostOffice and @parcelforce I was recommended to pay and be insured and told my parcel will be safe and then they refuse to pay compensation when they smashed my parcel. Never again #Parcelforce #Scam

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

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  GirlScout27 (@GirlScout27) reported 5 minutes ago

  @Irmenberga @lily_lna @PostOffice I've worked in pubs where we've refused service to men in shorts and no shirt. This is common practice and absolutely nothing to do with religion. I support the principle that business owners can refuse service, and they legally can.

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  RussellScotland 🚜🐭🦋 (@RussellScotland) reported 6 minutes ago

  @ArturNadol7566 @PostOffice If I recall it began as a product developed for another customer which got abandoned because it was unreliable. So they just repackaged it and sold it to the Post Office. Fujitsu knew it was a dog’s breakfast and people at the Post Office realised early on that it was unreliable.

• 
  MarkmyWords (@MarkiBackup) reported 8 minutes ago

  @ArturNadol7566 @PostOffice Didnt Tony Bliar @UKLabour know the system had serious issues. 1998 Memo: Policy adviser Geoff Mulgan warned Sir Tony Blair that signing off on the Fujitsu-backed system would leave a flawed infrastructure in place for over a decade

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  Reel Buddy (@Daddyzoom) reported 14 minutes ago

  @lily_lna @PostOffice I read it as if you worked there then realised you were a customer. How strange those staff thought they can tell you what to wear. I can imagine who the staff are.

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  Flo-native (@Camtea) reported 17 minutes ago

  @twasthentisnow @lily_lna @PostOffice Poor Beth. Opened her mouth and confirmed the fool

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  Sharon Wood (@twtrp8d) reported 21 minutes ago

  @lily_lna @PostOffice You are full of ****. No one said anything to you about what you were wearing 🙄

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  NicTheGreek1979 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@GreekTheNic) reported 22 minutes ago

  @Wooflexis @lily_lna @PostOffice The Pakistani grooming gangs are 2nd and 3rd gen immigrants. Yes. I have a problem with immigrants.

• 
  Artur Nadolny (@ArturNadol7566) reported 22 minutes ago

  POST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.

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  Hennie v/d Heever (@havdh4024) reported 22 minutes ago

  @markmywords The stupid Postoffice not needed in our digital age.!

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  The Calmer Llama (@EltontoNick) reported 23 minutes ago

  @lily_lna @PostOffice This sounds more like you saw the note then decided to try and manufacture an incident