Post Office outages and service status in Faversham, England

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Faversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Post Office Issues Reports Near Faversham, England

Latest outage, problems and issue reports in Faversham and nearby locations:

• 
  Tracie Peisley (@peisley_ya) reported 2 minutes ago from Chestfield, England

  @jet2tweets @PostOffice Perhaps more staff would help or an automated response to assisted travel requests. The service to purchase is instant.

• 
  Hannah Jones (@Hannah_Jones201) reported 4 minutes ago from Faversham, England

  @PostOffice Well I would revoke it as doesn’t look good on the post office that they refuse to serve the customers for the post office before there shop customers then they are just completely rude and don’t offer any help. Wish I’d just paid parking and gone to the central one 🙄🙄

• 
  Lucy Heathfield (@lucyvheathfield) reported 4 minutes ago from Sittingbourne, England

  Another absolutely shocking service @PostOffice Sittingbourne 40 min wait this time then @DVLAgovuk who has a bloody cheque book this day and age to pay for a licence photo renewable: SHOCKING.... people just do a D1 form it’s got to be easier 🤯🤯🤯🤯🤯

• 
  Griselda Mussett 🇺🇦 🌳🎨✍🏽🏡🇪🇺 (@griseldamussett) reported 16 minutes ago from Faversham, England

  Why has the UK Post Office not sorted out its foreign parcel service yet? Seems to me, they’re trying to divest themselves of the entire service, which must be a very costly labour-intense part of their operations. @BBCNews @PostOffice

• 
  Tracie Peisley (@peisley_ya) reported 20 minutes ago from Chestfield, England

  @jet2tweets I have waited hours trying to organise assisted travel for my father. No response by phone or email. What an appalling service. @PostOffice equally appalling lack of response to attempts to renew travel insurance. Is the world stuck?

• 
  Hannah Jones (@Hannah_Jones201) reported 35 minutes ago from Faversham, England

  @PostOffice how do you chose the convenience stores to use post office facilities because the 1 in faversham on the lower road is bloody terrible!!! Awful customer service

• 
  Paul James Young (@youngypaul) reported 43 minutes ago from Blean, England

  @_andrewtowers I can’t get over the fact they prosecuted 700+ people over it... that figure in itself clearly shows a deeper issue than odd postmasters trying to defraud. Sbd yet the @PostOffice KNEW there was a computer issue. Shocking what’s been suffered. Some heads need to roll!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Artur Nadolny (@ArturNadol7566) reported 44 seconds ago

  BINNED BY THE POST OFFICE Fiona Elliott and her husband bought the shop, post office and house in Clady, County Tyrone in 2005. Their plan was simple. Run it well, retire comfortably, leave something solid behind for the kids. Instead the Post Office (@PostOffice) handed them a computer that lied for a living. The Horizon system started throwing up discrepancies almost straight away. £20 here, £60 there, then more. Fiona kept plugging the gaps with her own money from the shop till, convinced she or her staff had made a mistake somewhere. She rang the helpline. She asked for an audit. Nobody came. So she did what any exhausted small business owner does when a multi billion pound state owned company won't lift a finger. She went searching through bins at night, checking if scratch cards or lottery slips explained the missing money. They never did. The money was never missing. In 2009 two auditors finally turned up. They spent a couple of hours going through the post office, then told her there was a £6,000 shortfall on the system and she needed to pay it right then or she'd be looking at a criminal offence. She asked how it had appeared. She'd been putting in hundreds of pounds a week for years and it had never shown up before. They told her it didn't matter, they wanted the £6,000 in cash right there and then. She didn't have that kind of money in the shop till, so she asked to run to the bank. Refused. The bank was shut for lunch and they weren't waiting around for it to reopen. She offered a cheque instead, the normal way she paid every supplier at the time. Refused again. Cash only. So she went and borrowed it off her brother, who ran the car business down the road, handed the cash straight over, and walked away without a receipt. Read that back. A state owned company sent two people to threaten a woman with a criminal charge over money that never actually went missing, refused a cheque, refused to wait an hour for the bank, took cash off her brother's business, and didn't even bother writing her a receipt. She paid. Of course she paid. Nobody wants to find out the hard way that Horizon's word beats theirs in a courtroom too. Rural post offices were being closed around then, so she took redundancy and rented the shop out. The new tenant hit the exact same phantom shortfalls. The bank repossessed the lot and sold it for £40,000. Fiona and her husband had paid £322,000 for it. The bank didn't stop there either, it went on to repossess the buy-to-let properties they owned as well. The building she once planned to retire on is boarded up now, sitting in the middle of the village like a monument nobody in charge wanted to admit they built. She testified to the Post Office Horizon IT Inquiry (@PostOffInquiry) in 2022. She is still fighting for compensation today, offered only 5% of what she believes she is owed, turned down on appeal three times, and pointed toward the Horizon Shortfall Scheme, which she says she has little faith in after wasting years on it already. Nobody stole a penny. The Post Office just needed someone to blame, and a rural shopkeeper searching her own bins at midnight was easier to accuse than a broken system built by Fujitsu (@fujitsu_uk) and defended for decades by executives who knew exactly what it was doing.

• 
  Mr Poopers (@D23_duh) reported 2 minutes ago

  @lily_lna @PostOffice Allowing women in the work force was a horrible idea.

• 
  Inevitable Stella (@StellaOShea1) reported 3 minutes ago

  @lily_lna @PostOffice Why do you dress up in a posh evening dress to nip down to the local post office?

• 
  RussellScotland 🚜🐭🦋 (@RussellScotland) reported 4 minutes ago

  @ArturNadol7566 @PostOffice If I recall it began as a product developed for another customer which got abandoned because it was unreliable. So they just repackaged it and sold it to the Post Office. Fujitsu knew it was a dog’s breakfast and people at the Post Office realised early on that it was unreliable.

• 
  Artur Nadolny (@ArturNadol7566) reported 10 minutes ago

  BINNED BY THE POST OFFICE Fiona Elliott and her husband bought the shop, post office and house in Clady, County Tyrone in 2005. Their plan was simple. Run it well, retire comfortably, leave something solid behind for the kids. Instead the Post Office (@PostOffice) handed them a computer that lied for a living. The Horizon system started throwing up discrepancies almost straight away. £20 here, £60 there, then more. Fiona kept plugging the gaps with her own money from the shop till, convinced she or her staff had made a mistake somewhere. She rang the helpline. She asked for an audit. Nobody came. So she did what any exhausted small business owner does when a multi billion pound state owned company won't lift a finger. She went searching through bins at night, checking if scratch cards or lottery slips explained the missing money. They never did. The money was never missing. In 2009 two auditors finally turned up. They spent a couple of hours going through the post office, then told her there was a £6,000 shortfall on the system and she needed to pay it right then or she'd be looking at a criminal offence. She asked how it had appeared. She'd been putting in hundreds of pounds a week for years and it had never shown up before. They told her it didn't matter, they wanted the £6,000 in cash right there and then. She didn't have that kind of money in the shop till, so she asked to run to the bank. Refused. The bank was shut for lunch and they weren't waiting around for it to reopen. She offered a cheque instead, the normal way she paid every supplier at the time. Refused again. Cash only. So she went and borrowed it off her brother, who ran the car business down the road, handed the cash straight over, and walked away without a receipt. Read that back. A state owned company sent two people to threaten a woman with a criminal charge over money that never actually went missing, refused a cheque, refused to wait an hour for the bank, took cash off her brother's business, and didn't even bother writing her a receipt. She paid. Of course she paid. Nobody wants to find out the hard way that Horizon's word beats theirs in a courtroom too. Rural post offices were being closed around then, so she took redundancy and rented the shop out. The new tenant hit the exact same phantom shortfalls. The bank repossessed the lot and sold it for £40,000. Fiona and her husband had paid £322,000 for it. The bank didn't stop there either, it went on to repossess the buy-to-let properties they owned as well. The building she once planned to retire on is boarded up now, sitting in the middle of the village like a monument nobody in charge wanted to admit they built. She testified to the Post Office Horizon IT Inquiry (@PostOffInquiry) in 2022. She is still fighting for compensation today, offered only 5% of what she believes she is owed, turned down on appeal three times, and pointed toward the Horizon Shortfall Scheme, which she says she has little faith in after wasting years on it already. Nobody stole a penny. The Post Office just needed someone to blame, and a rural shopkeeper searching her own bins at midnight was easier to accuse than a broken system built by Fujitsu (@fujitsu_uk) and defended for decades by executives who knew exactly what it was doing.

• 
  Sheldini (@sheldinij) reported 17 minutes ago

  @lily_lna @twasthentisnow @PostOffice Its jealousy from post office staff, who've probably never been allowed to show any flesh!

• 
  Artur Nadolny (@ArturNadol7566) reported 18 minutes ago

  POST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.

• 
  Jo (@bowmandavey) reported 19 minutes ago

  @Shep73David @lily_lna @PostOffice Let me guess. Made up incident.

• 
  NicTheGreek1979 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@GreekTheNic) reported 19 minutes ago

  @Wooflexis @lily_lna @PostOffice The Pakistani grooming gangs are 2nd and 3rd gen immigrants. Yes. I have a problem with immigrants.

• 
  Catherine T Franklin (@syracuse2021) reported 20 minutes ago

  @twasthentisnow @lily_lna @PostOffice Delete. She’s a customer .