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Post Office

Post Office outages and service status in Romford, England

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  • Post Office generated 0 outage signals in the last 24 hours around Romford, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • Hardeepubhi101
    Hardeep Ubhi (@Hardeepubhi101) reported from Romford, England

    @PostOffice service slow and no one attending the self service area for a faster more efficient journey. Romford.

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal

  • amanthesurgeon
    Aman Bhargava (@amanthesurgeon) reported from Romford, England

    @PostOffice Of only there was on in our town centre - no wait - you closed it down !!

  • V_Putrino
    Valentina Putrino (@V_Putrino) reported from Hackney, England

    @PostOffice You can send me an engineer to come and fix the problem?

  • tonywoodhouse71
    tony woodhouse (@tonywoodhouse71) reported from Eltham, England

    @PostOffice can I please enquire about brewery road sub po SE18. It has been closed for over a month with no indication if re-opening. Obviously wishing the staff are safe, but this is a vital service that vulnerable people rely on in this community. Any news is appreciated.

  • AlanScott
    Alan Scott (@AlanScott) reported from Walthamstow, England

    @PostOffice Yes, this is the second time I've tried, but each time the post office has closed down. I can't track it as I was never given a tracking number either.

  • alpeshpatel80
    ALPESH PATEL (@alpeshpatel80) reported from East Ham, England

    @PostOffice ridiculous travel insurance provider AVOID POST OFFICE TRAVEL INSURANCE # NEVER PAY CLAIM EVEN ITS GENUINE...RUBBISH

  • iamvanessa_a
    Vanessa Agyemang (@iamvanessa_a) reported from Eltham, England

    Incredibly rude member of management working at @PostOffice in Woolwich there is no need for such rudeness #poorcustomerservice

  • LuciaMorciano1
    Lucia Morciano (@LuciaMorciano1) reported from Tottenham, England

    @PostOffice @massinotnow Why don't you do something now, instead? It never was supposed to happen and it had to be sorted yesterday, so why waiting until tomorrow? It doesn't make sense. Have you not investigated yet?

  • artworker18
    artworker (@artworker18) reported from Tottenham, England

    Debt to the #postoffice, which closes at 6pm. Shutters are half down, door being locked, at 5.40pm. Now I’ve got to lug a bunch of parcels round the pub with me…

  • shah4569
    Shah™ (@shah4569) reported from Romford, England

    @PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?

  • _AndreaUrbanFoX
    🦊😷 (@_AndreaUrbanFoX) reported from Poplar, England

    No internet. @PostOffice says its an @OpenreachHelp issue in my area. How do I find out when line will be back up? How do I contact @WeAreOpenreach? And how do I claim compo for the time I'm left without the service I'm paying for? #E2 #bethnalgreen

  • V_Putrino
    Valentina Putrino (@V_Putrino) reported from Hackney, England

    @PostOffice broadband is awfully slow in my area. Tried to get in contact with customer assistance and yet no answer. Any suggestion?

  • Greenwoodworker
    Robin Fawcett (@Greenwoodworker) reported from Waltham Abbey, England

    @PostOffice @RoyalMailHelp Thanks for that but I already have & we are NOT supposed to receive any of the crap distributed by the Post Office. However the poor sod delivering it is desperate to lighten the weight of their over filled bag of rubbish so put it through the letter box anyway!😬

  • apjoseph2013
    Arun Joseph (@apjoseph2013) reported from Ilford, England

    @PostOffice @RoyalMailHelp Hi, having spoken to number of my neighbours we are a concerned that we’ve not received *any* post for about 10 days now. This is the IG2 6 area. We can’t get through to the local post office via phone as no one is answering. Can you please help?

  • DrDotPepper
    Richard Miller (@DrDotPepper) reported from Stratford, England

    @jdsunset @ThomasWinward @PostOffice Shit.

  • BrianMcAuslan
    Brian (@BrianMcAuslan) reported from Hackney, England

    @PostOffice Thanks Ryan, much appreciated. I did politely explain to him that these are free but was subsequently called a “b*stard” upon leaving. Not really a great standard of customer service, and surely not in line with Post Office values? Would be grateful if this could be fed back.

  • primrosetaxi
    CB MM UTAG UCG 👊🏻 (@primrosetaxi) reported from Tottenham, England

    @PostOffice I’m sick of this now.. where’s my Money. You stole £300 from me and never paid @TfLTPH my money for my license!!! I raised a dispute with you and you’ve not even acknowledged my dispute or email! Seriously!!!

  • Civil_Chappy
    Brad Burnett (@Civil_Chappy) reported from Gravesend, England

    @BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.

  • julieborough
    JulieWills (@julieborough) reported from Romford, England

    @PostOffice @Tesco I don’t know who employs the staff at the post office within tesco Front Lane Cranham RM14 but your member of staff Michelle is so rude and unhelpful. I suggest you do some staff training. All the staff in the actual store are lovely, so I imagine she is P.O.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • gwynedd8364
    Chris Green (@gwynedd8364) reported

    @aet4040 @lily_lna @PostOffice 1. It didn't happen. 2. I know she was a customer.

  • CanadaSOS1
    Canada SOS 🌸✡️🎗 (@CanadaSOS1) reported

    @twasthentisnow @lily_lna @PostOffice She was a freaking CUSTOMER

  • Wooflexis
    Kieran (@Wooflexis) reported

    @GreekTheNic @lily_lna @PostOffice So now you've got an issue with legal migrants too?

  • excession33
    Excession (@excession33) reported

    @twasthentisnow @lily_lna @PostOffice Who ******** would turn up to work in a post office in a cocktail dress?

  • sunnybears81
    Scunnered (@sunnybears81) reported

    @lily_lna @PostOffice Was the post office attached to a corner store by any chance? I know who wrote this note. We just can’t say it or we get in trouble. Guys can walks out topless. **** off with the double standards!

  • Connkks
    Connie (@Connkks) reported

    @Maggiesmush @lily_lna @PostOffice All post offices are run by third worlders… I don’t recommend going down the rabbit hole… it will only provoke anger. When I was growing up, the native people run the post offices… not anymore.

  • YetAre45328
    AreWeThereYet? (@YetAre45328) reported

    @lily_lna @PostOffice Need to write that you're a customer! Wear what you want to buy a stamp FFS!

  • keira_con
    Keira Connolly (@keira_con) reported

    @lily_lna @PostOffice Wow @PostOffice I see a well dressed woman who could be on her way to an event or a wedding using your services would you treat a person who spent the day on a beach who was wearing a wrap the same way. ?

  • ArturNadol7566
    Artur Nadolny (@ArturNadol7566) reported

    POST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.

  • pamelagg01
    Pamela ✝️🇺🇸 (@pamelagg01) reported

    @lily_lna @PostOffice You’re a paying customer not an employee. I don’t see that it’s any of their business. Ask them what they plan to do about it. If it’s something they shouldn’t tell them your attorney will be in contact.