Post Office outages and service status in Romford, England
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- Post Office generated 0 outage signals in the last 24 hours around Romford, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Romford, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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artworker (@artworker18) reported from Tottenham, EnglandDebt to the #postoffice, which closes at 6pm. Shutters are half down, door being locked, at 5.40pm. Now I’ve got to lug a bunch of parcels round the pub with me…
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Brad Burnett (@Civil_Chappy) reported from Gravesend, England@BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.
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Judit Szarka (@Judit_Sz) reported from Enfield Lock, England@PostOffice utterly ridiculous that your staff won’t allow me to collect my #amazonprime order with my bank card and email confirmation. First and last time I tried to use this service.
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JulieWills (@julieborough) reported from Romford, England@PostOffice @Tesco I don’t know who employs the staff at the post office within tesco Front Lane Cranham RM14 but your member of staff Michelle is so rude and unhelpful. I suggest you do some staff training. All the staff in the actual store are lovely, so I imagine she is P.O.
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CB MM UTAG UCG 👊🏻 (@primrosetaxi) reported from Tottenham, EnglandI’m now currently out of work as my license had to be repaid on the day it was to expire. Now I’m out of work and out of pocket down to @PostOffice Camden Town!!! What you gonna do about it @PostOffice don’t be sending me crap about waiting I’m sick of waiting I paid in March !
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Aman Bhargava (@amanthesurgeon) reported from Romford, England@PostOffice Of only there was on in our town centre - no wait - you closed it down !!
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Brian (@BrianMcAuslan) reported from Hackney, England@PostOffice Thanks Ryan, much appreciated. I did politely explain to him that these are free but was subsequently called a “b*stard” upon leaving. Not really a great standard of customer service, and surely not in line with Post Office values? Would be grateful if this could be fed back.
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Valentina Putrino (@V_Putrino) reported from Hackney, England@PostOffice broadband is awfully slow in my area. Tried to get in contact with customer assistance and yet no answer. Any suggestion?
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Robin Fawcett (@Greenwoodworker) reported from Waltham Abbey, England@PostOffice @RoyalMailHelp Thanks for that but I already have & we are NOT supposed to receive any of the crap distributed by the Post Office. However the poor sod delivering it is desperate to lighten the weight of their over filled bag of rubbish so put it through the letter box anyway!😬
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Matt Hannigan (@ouestlecanard) reported from Hackney, England@PostOffice my internet has gone down. Are you seeing any other broadband outage reports?
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Richard Miller (@DrDotPepper) reported from Stratford, England@jdsunset @ThomasWinward @PostOffice Shit.
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ALPESH PATEL (@alpeshpatel80) reported from East Ham, England@PostOffice ridiculous travel insurance provider AVOID POST OFFICE TRAVEL INSURANCE # NEVER PAY CLAIM EVEN ITS GENUINE...RUBBISH
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VenusEnvi (@VenusEnvi) reported from Basildon, England@PostOffice your ID service said it would verify my ID in 10 mins after 30mins it changed to 13mins it’s now been an hour! 🤬 like I don’t have anything else to do!!
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Dave Taskis (@FatherFantaskis) reported from Romford, EnglandHey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal
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Vanessa Agyemang (@iamvanessa_a) reported from Eltham, EnglandIncredibly rude member of management working at @PostOffice in Woolwich there is no need for such rudeness #poorcustomerservice
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🦊😷 (@_AndreaUrbanFoX) reported from Poplar, EnglandNo internet. @PostOffice says its an @OpenreachHelp issue in my area. How do I find out when line will be back up? How do I contact @WeAreOpenreach? And how do I claim compo for the time I'm left without the service I'm paying for? #E2 #bethnalgreen
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Alan Scott (@AlanScott) reported from Walthamstow, England@PostOffice Yes, this is the second time I've tried, but each time the post office has closed down. I can't track it as I was never given a tracking number either.
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mehrin (@Mehrin_21) reported from Walthamstow, England@PostOffice when is the postal service going to get better at their job
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Davide De Franceschi (@DeFrenZ) reported from East Ham, England@alexforey @PostOffice It’s so bad that I wouldn’t publicise it
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jaffamonkey (@jaffamonkey) reported from Poplar, EnglandA crappy alliance of #AmazonUK and collect service of #Ramsgate #PostOffice, will ensure the shittest service imaginable. UK does lead the way in one area at least. Oh, and xenophobia. Wonderful.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Flo-native (@Camtea) reported@twasthentisnow @lily_lna @PostOffice Poor Beth. Opened her mouth and confirmed the fool
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SammyKattan 🇦🇹🇮🇶🇮🇱 (@SammyHistorian) reported@lily_lna @PostOffice WTF. You have my support. Nice outfit btw
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.
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Phil Fuller (@PhilFul23) reported@TimmyR6ig @lily_lna @PostOffice If you don’t know you never will. This is why you didn’t know we don’t have a dress code in our post offices. What are you doing in the country? You clearly don’t like the indigenous people and culture. Is it just for free cash, health and housing?
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Kevin cubbin (@Kevincubbin2) reported@ArturNadol7566 @PostOffice Was disgusting how they were treated no amount of compensation will fix what happened to them ..but good luck and keep fighting.
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Sonja-bykergrove-Jones (@jones_sonja) reported@lily_lna @PostOffice I hope she told them to **** RIGHT OFF!!!!
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Doherty J (@juliedoherty29) reported@ajthfc @PostOffice @lily_lna No I wasn’t but I did get the wrong end of the stick, so there is that. Anyway my bad.
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Roger (@roger_boz) reported@lily_lna @PostOffice As a customer I’d say you are fine to wear this outfit, this is the UK after all and you see people wearing less in the street (I am including men in this) but if you were an employee then they may have a point. It would really depend on the company dress code.
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AreWeThereYet? (@YetAre45328) reported@lily_lna @PostOffice Need to write that you're a customer! Wear what you want to buy a stamp FFS!
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.