Post Office Outage Report in Basildon, Essex, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at Post Office
Post Office is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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Total Blackout (28%)
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Wi-fi (17%)
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Phone (6%)
Live Outage Map Near Basildon, Essex, England
The most recent Post Office outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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pebbles to sea
(@neyagwillim) reported
from
Chelmsford, England
@RoyalMailHelp @PostOffice Royal Mail Delivery Office at Chelmsford. I’m not complaining - I’m empathising with the staff, but it does seem that they are under-resourced on the front desk. Some customers were being rude. Thank you for coming back to me.
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Imagine That Theatre
(@ithattheatre) reported
from
London, England
@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@PostOffice just called your customer service team & it’s a 20 min wait to answer a call!!!
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VenusEnvi
(@VenusEnvi) reported
from
Basildon, England
@PostOffice your ID service said it would verify my ID in 10 mins after 30mins it changed to 13mins it’s now been an hour! 🤬 like I don’t have anything else to do!!
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CeriseXaaliyah
(@CerisexAaliyah) reported
from
London, England
Gotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice
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Ann Halliday
(@AnnHalliday66) reported
from
London, England
@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal
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SiBurman
(@symbosimbo) reported
from
London, England
@PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Brad Burnett
(@Civil_Chappy) reported
from
Gravesend, England
@BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@AskPayPal An item was not as described nor fit for purpose, a refund was requested & seller didn't make any contact, raised a dispute with @PayPal & agreed I'd send the item back to get a refund.The @PostOffice wouldn't give me a tracking number now no refund. Any help please
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Niki Johnson
(@nikitheshrimper) reported
from
Southend-on-Sea, England
@PostOffice Hi, are all the systems still down? If so we looking at all day!? Thanks
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Mike Dowling
(@theman_theego) reported
from
Sutton at Hone, England
@PostOffice can you confirm. I am sending a small item today. Fits easily as a large letter. Was asked what in contained as told "as not a letter can not be sent as large letter must be small parcel". Never been asked this before.
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Hardeep Ubhi
(@Hardeepubhi101) reported
from
London, England
Advertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice
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Jennifer McLean
(@mcleanworld) reported
from
London, England
Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice
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Shah™
(@shah4569) reported
from
Romford, England
@PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?
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Paul Mahoney
(@PaulMahoney17) reported
from
London, England
@PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!
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River
(@Rvr1991) reported
from
London, England
The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃
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James Young
(@jamesrfyoung) reported
from
Wickford, England
@postoffice is it standard practise for your wickford town centre branch to be so rude & “not be bothered” about your business and it’s customers #rude #notimpressed #badcustomerservice
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Hardeep Ubhi
(@Hardeepubhi101) reported
from
Romford, England
@PostOffice service slow and no one attending the self service area for a faster more efficient journey. Romford.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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HH
(@HHrocknroll) reported
@PostOffice @scullyp Villages Post Offices have put the banks to shame,the counter service they have provided during the pandemic has been first class and invaluable.They have provided help,reassurance and some normality particularly to their older vulnerable and not internet savvy customers.👏👏👏
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Tom Aspaul
(@tom_aspaul) reported
@LipSanders @PostOffice **** sake!
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Dr Ceri Roberts
(@CeriRoberts) reported
@jajayourlife promising callbacks but failing to do so. I requested to close my Jaja account over 2 weeks ago. Yday an unidentified payment went to Jaja from my bank account. I can’t access my Jaja account as my @PostOffice card details don’t work. V poor service @MoneySavingExp
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Nina
(@Dziner4Art) reported
@PostOffice very shameful when a postie fails to do a simple thing. "Do not bend important/" mail Means don't damage it and knock on door you idiot!!! You need to tell your postie & pay for a new document
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Robert
(@Mr__Robert_) reported
@PostOffice my go live date on my broadband is today, but I still haven’t received my welcome pack. I have emailed support to ask to send it, but still nothing. I would like to be able to sign in to my PO Broadband account online.
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Victoria Trevor
(@vicbach) reported
from
Torpoint, England
@PostOffice Do NOT use the Global Express. It's an absolute swizz. I spent £75.65 last Monday to send a credit card from Cornwall to Egypt for what was meant to be a 3 day service. It still hasn't arrived. My nephew is now running out of money & is stuck in Cairo. Outrageous
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Daniel Snell
(@Dan_Snell) reported
@PostOffice your broadband support line is broken it hangs after asking for the landline number
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Mike - For the many. Ordinary Voter. #BDS
(@Mike78894815) reported
@TNLUK Hi Amelia, I've sorted it out. It's some safeguard stuff the @PostOffice uses. They said that they'd issue me with a seperate password, but it never arrived. So I got a temporary password and blocked it all, & it's working fine now. Thanks.
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Disha
(@2012_Disha) reported
@PostOffice @PostOfficeNews Post Office Card Security Staff are very unhelpful and have put the phone down on us twice when we are asking questions. Appreciate a manager to contact me as soon as possible #postoffice #postofficenews #cardsecuritydepartment
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Super Linda
(@Lindy_loops) reported
I'm really disappointed by @PostOffice insurance. Pushing for world wide travel, no recognition that last year was a **** show (pocket the money). Who knows what this year brings but still pushing worldwide insurance... wow...