Post Office Outage Report in Basildon, Essex, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (56%)
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Total Blackout (25%)
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Wi-fi (13%)
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E-mail (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Paul Mahoney
(@PaulMahoney17) reported
from
London, England
@PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!
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Jennifer McLean
(@mcleanworld) reported
from
London, England
Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice
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Aman Bhargava
(@amanthesurgeon) reported
from
Romford, England
@PostOffice Of only there was on in our town centre - no wait - you closed it down !!
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Michael McDonough
(@mmcdstudio) reported
from
London, England
@PostOffice the post office Lewisham is a farce. Hardly any staff, long queues, little help and massively over complicated touch screen self service tills just to make a simple parcel postage. Ridiculous.
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Mike Dowling
(@theman_theego) reported
from
Sutton at Hone, England
@PostOffice can you confirm. I am sending a small item today. Fits easily as a large letter. Was asked what in contained as told "as not a letter can not be sent as large letter must be small parcel". Never been asked this before.
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River
(@Rvr1991) reported
from
London, England
The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃
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pebbles to sea
(@neyagwillim) reported
from
Chelmsford, England
@RoyalMailHelp @PostOffice Royal Mail Delivery Office at Chelmsford. I’m not complaining - I’m empathising with the staff, but it does seem that they are under-resourced on the front desk. Some customers were being rude. Thank you for coming back to me.
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal
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Shah™
(@shah4569) reported
from
Romford, England
@PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?
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Ann Halliday
(@AnnHalliday66) reported
from
London, England
@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢
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JulieWills
(@julieborough) reported
from
Romford, England
@PostOffice @Tesco I don’t know who employs the staff at the post office within tesco Front Lane Cranham RM14 but your member of staff Michelle is so rude and unhelpful. I suggest you do some staff training. All the staff in the actual store are lovely, so I imagine she is P.O.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Chelmsford, England
And one of the two cashiers working has to keep leaving her post to sort out self service issues. Total joke @PostOffice
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Hardeep Ubhi
(@Hardeepubhi101) reported
from
London, England
Advertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice
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Imagine That Theatre
(@ithattheatre) reported
from
London, England
@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?
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SiBurman
(@symbosimbo) reported
from
London, England
@PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@AskPayPal An item was not as described nor fit for purpose, a refund was requested & seller didn't make any contact, raised a dispute with @PayPal & agreed I'd send the item back to get a refund.The @PostOffice wouldn't give me a tracking number now no refund. Any help please
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Brad Burnett
(@Civil_Chappy) reported
from
Gravesend, England
@BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.
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Niki Johnson
(@nikitheshrimper) reported
from
Southend-on-Sea, England
@PostOffice Hi, are all the systems still down? If so we looking at all day!? Thanks
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James Young
(@jamesrfyoung) reported
from
Wickford, England
@postoffice is it standard practise for your wickford town centre branch to be so rude & “not be bothered” about your business and it’s customers #rude #notimpressed #badcustomerservice
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CeriseXaaliyah
(@CerisexAaliyah) reported
from
London, England
Gotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Lebowski
(@MrMintyLebowski) reported
@PostOffice Yes a few weeks ago and I even spoke to the manager in the store who just sed it was an ongoing issue and there is no time scale of when it will be repaired.
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Kay Johnson
(@KJS1999) reported
@TherealG_P @PostOffice 100% agree, I don’t see why the woman and every customer in my po should know what I’m sending in detail. From now if it’s soft I’m saying it’s wool and if it’s hard it’s a book.
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Andrew James Higgins
(@AndrewJamesHig2) reported
Even get @PostOffice Workers Staring at Me for Walking Home How Stupid are You? Your Uniform is Orange, My Coat is Yellow Are You Colourblind?
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felicity aitken
(@CillianFA) reported
@RoyalMintUK @PostOffice Me too!! No reply to email Twitter or Instagram. Could you please put more staff on customer service instead of new product promotion.
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Siema Kamran
(@KamranSiema) reported
@mkiceburnmarko @beisgovuk @PostOffice They should be matching HSF rates for dealing with the claims. Why would any lawyer take this on as they never make anything straight forward 😡
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David Carr
(@DavidCa32712637) reported
@PostOffice why in a digital age is special delivery only traceable via the tracking number on a paper receipt? Surely if you have all details: branch ID, session ID, time and date mark, address sent to etc you should be able to help!! #ridiculous
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Jon
(@JonJunior_) reported
@PostOffice Wtf is this tweet all about? Do you think people want to hear jokes with all this going on? Who’s controlling this account a 12 year old?
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Anil
(@Anilbishnoi5405) reported
Dear Sir, I received a parcel from Bank which contained my checkbook from ATM and personal document which is telling me to be deleted on 10th at my address but the delivery boy neither contacted me nor called me randomly but I did not get it from me. hey please help @PostOffice
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Rebekah rowley
(@Beccirowleyxx) reported
@PostOffice @FlaskEnd my local post office refuses to accept any Royal Mail QR code for postage return labels etc. apparently it’s within their rights to not accept. However frustrating when I live rurally and this is the only option provided by companies& service is offered on the RM and PO website
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#SpeakUp
(@BlueVotesMatter) reported
@LeoLem99 @RoyalMail The #royalmailstrikes are pathetic The #postoffice keeps taking mail & packages, meaning, money. The posties keep getting paid while not working FOR MONTHS now. Even when they "work" nothing moves and mail takes weeks. Their average pay is higher than others. #EnoughIsEnough