Post Office

Post Office Outage Report in Basildon, Essex, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Basildon, Essex, England 03/04/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (10%)

    E-mail (10%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map Near Basildon, Essex, England

The most recent Post Office outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Post Office Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • nikitheshrimper Niki Johnson (@nikitheshrimper) reported from Southend-on-Sea, England

    @PostOffice Hi, are all the systems still down? If so we looking at all day!? Thanks

  • shah4569 Shah™ (@shah4569) reported from Romford, England

    @PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported from Romford, England

    @PostOffice service slow and no one attending the self service area for a faster more efficient journey. Romford.

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported from London, England

    Advertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @PostOffice just called your customer service team & it’s a 20 min wait to answer a call!!!

  • PaulMahoney17 Paul Mahoney (@PaulMahoney17) reported from London, England

    @PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AnnHalliday66 Ann Halliday (@AnnHalliday66) reported from London, England

    @MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @AskPayPal An item was not as described nor fit for purpose, a refund was requested & seller didn't make any contact, raised a dispute with @PayPal & agreed I'd send the item back to get a refund.The @PostOffice wouldn't give me a tracking number now no refund. Any help please

  • David_Llew David Gardner 🇪🇺🇬🇧🌍🇺🇦 (@David_Llew) reported from London, England

    Appalling @PostOffice service @WHSmith Woolwich, queue closed 45minutes early, machines all out of order. They promised us an improved service when the Crown @PostOffice was closed.

  • CerisexAaliyah CeriseXaaliyah (@CerisexAaliyah) reported from London, England

    Gotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice

  • ithattheatre Imagine That Theatre (@ithattheatre) reported from London, England

    @PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @PostOffice I meant fix your system, you're obviously not going to find my missing cheque!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.

  • theman_theego Mike Dowling (@theman_theego) reported from Sutton at Hone, England

    @PostOffice can you confirm. I am sending a small item today. Fits easily as a large letter. Was asked what in contained as told "as not a letter can not be sent as large letter must be small parcel". Never been asked this before.

  • Civil_Chappy Brad Burnett (@Civil_Chappy) reported from Gravesend, England

    @BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal

  • neyagwillim pebbles to sea (@neyagwillim) reported from Chelmsford, England

    @RoyalMailHelp @PostOffice Royal Mail Delivery Office at Chelmsford. I’m not complaining - I’m empathising with the staff, but it does seem that they are under-resourced on the front desk. Some customers were being rude. Thank you for coming back to me.

  • VenusEnvi VenusEnvi (@VenusEnvi) reported from Basildon, England

    @PostOffice your ID service said it would verify my ID in 10 mins after 30mins it changed to 13mins it’s now been an hour! 🤬 like I don’t have anything else to do!!

  • jamesrfyoung James Young (@jamesrfyoung) reported from Wickford, England

    @postoffice is it standard practise for your wickford town centre branch to be so rude & “not be bothered” about your business and it’s customers #rude #notimpressed #badcustomerservice

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • RoseD729 Rose (@RoseD729) reported

    The post offices refuse because they say royal mail don't pay them anything for them. Royal mail have just posted huge profits, yet costs to customers has increased and quality of service decreased. @PostOffice

  • alberialti chris walker (@alberialti) reported

    @PostOffice Strange that, we’ve had similar issues with Halifax, Barclays, and Nationwide, all of whom have resolved issues through twitter queries. Pity, you can ill afford all this negative publicity on a public social media field. #postoffice

  • NewPOGuy Post Office ≠ Royal Mail (@NewPOGuy) reported

    @spongebath63 @PostOffice Royal Mail, not the Post Office, they are separate companies. And it probably wasn't intentionally opened but instead their automatic sorting machines can occasionally damage envelopes slightly.

  • mcdada mcdada (@mcdada) reported

    @postoffice So Post Office knock my bb speed down to 1.0 I complain then they try and sell me fibre optic speed, I say no and they put me back up to my normal 1.2 and say it might have been the repairs in the area, excuse me for being paranoid

  • jamieb_7 jamie (@jamieb_7) reported

    @PostOffice hi I had absolutely horrendous customer service at your Crawley branch today from the manager. Would appreciate you responding :)

  • stevenmorrish Steven (@stevenmorrish) reported

    @PostOffice @NewPOGuy Would it be possible to send a memo to branches when clarification comes through? It would be helpful if every branch provided the same service!

  • _HopefulHelen Hopeful Helen (@_HopefulHelen) reported

    @PostOffice Can you help with an item that has not been delivered. The DO where I dropped it off said it has not been scanned since drop off. And does not appear to be moving through the system. Posted 01/03. Kindly advise. I have tracking number etc

  • AbsMoriarty abs moriarty (@AbsMoriarty) reported

    @PostOffice Hi, our broadband doesn't seem to working is there a problem in the SL3 area at all?

  • dongle1 donna (@dongle1) reported

    @PostOffice Hi please can you help, i have been sent a cheque by hmrc but i bank with co op, can i pay it in at the post office, as my local co op branch is miles away, if i can what do i need please, i dont have any co op paying in slips though

  • NewPOGuy Post Office ≠ Royal Mail (@NewPOGuy) reported

    @power_of_h @PostOffice They would've paid a lot of attention to a wedding ring as we have to make sure the customer is informed about their options regarding compensation. The message will say this till it is signed for at the other end due to you only buying Signed For, not Special Delivery (tracked).