Post Office Outage Report in Basildon, Essex, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Total Blackout (61%)
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Internet (30%)
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E-mail (4%)
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Wi-fi (3%)
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Phone (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Post Office outage reports came from the following cities: London.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
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Post Office Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Hardeep Ubhi (@Hardeepubhi101) reported from London, England
Advertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England
@PostOffice just called your customer service team & it’s a 20 min wait to answer a call!!!
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Brad Burnett (@Civil_Chappy) reported from Gravesend, England
@BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.
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Dave Taskis (@FatherFantaskis) reported from Romford, England
Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal
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Shah™ (@shah4569) reported from Romford, England
@PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?
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Paul Mahoney (@PaulMahoney17) reported from London, England
@PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!
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pebbles to sea (@neyagwillim) reported from Chelmsford, England
@RoyalMailHelp @PostOffice Royal Mail Delivery Office at Chelmsford. I’m not complaining - I’m empathising with the staff, but it does seem that they are under-resourced on the front desk. Some customers were being rude. Thank you for coming back to me.
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CeriseXaaliyah (@CerisexAaliyah) reported from London, England
Gotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice
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Mike Dowling (@theman_theego) reported from Sutton at Hone, England
@PostOffice can you confirm. I am sending a small item today. Fits easily as a large letter. Was asked what in contained as told "as not a letter can not be sent as large letter must be small parcel". Never been asked this before.
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David Gardner 🇪🇺🇬🇧🌍🇺🇦 (@David_Llew) reported from London, England
Appalling @PostOffice service @WHSmith Woolwich, queue closed 45minutes early, machines all out of order. They promised us an improved service when the Crown @PostOffice was closed.
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SiBurman (@symbosimbo) reported from London, England
@PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.
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Stephen Hines (@hines_stephen) reported from London, England
@HSBC_UK @PostOffice Can either of you help?
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Kevin Rowley (@KevinRowley4) reported from Maldon, England
@PostOffice I meant fix your system, you're obviously not going to find my missing cheque!
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S (@Il0vemygirls) reported from Chelmsford, England
@AskPayPal An item was not as described nor fit for purpose, a refund was requested & seller didn't make any contact, raised a dispute with @PayPal & agreed I'd send the item back to get a refund.The @PostOffice wouldn't give me a tracking number now no refund. Any help please
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Hardeep Ubhi (@Hardeepubhi101) reported from Romford, England
@PostOffice service slow and no one attending the self service area for a faster more efficient journey. Romford.
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VenusEnvi (@VenusEnvi) reported from Basildon, England
@PostOffice your ID service said it would verify my ID in 10 mins after 30mins it changed to 13mins it’s now been an hour! 🤬 like I don’t have anything else to do!!
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Gingerillo (@dongingerillo) reported from London, England
I am starting to think that the Royal Mail International **** show is going to happen all over again. Item sent to Ireland sent Saturday morning. Still only saying “we’ve got it” on tracking. #badservice @RoyalMailHelp @PostOffice
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Imagine That Theatre (@ithattheatre) reported from London, England
@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?
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Niki Johnson (@nikitheshrimper) reported from Southend-on-Sea, England
@PostOffice Hi, are all the systems still down? If so we looking at all day!? Thanks
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Ann Halliday (@AnnHalliday66) reported from London, England
@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Dorcas Eatch B.Mus(Hons) LRPS LTCL (@dorcasanne2) reported
@PostOffice I’d like it escalated as a customer complaint
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Germany & Colonies Philatelic Society (@GermanPhilately) reported
There also appears to to be water damage? Part of the printing process gone wrong... but then it wouldn't have been sold in the postoffice?
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ktp 🏳️🌈 (@paltpal) reported
@PostOffice Would you mind telling me where my next nearest post office is that is definitely open that provides the digital passport service as this is now not offered in Chester
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Dorcas Eatch B.Mus(Hons) LRPS LTCL (@dorcasanne2) reported
@PostOffice @RoyalMailHelp Please stop bouncing this between you. I’ve been told when it arrives it will be thrown away. Bad customer service - please escalate to Nick Read
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Dorcas Eatch B.Mus(Hons) LRPS LTCL (@dorcasanne2) reported
@PostOffice You uphold the decision because he can’t handle a bad review he ditches my mail that is in transit. Seriously is that going to be common now, bad customer service equals throw your mail away!
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Gary Shawcross (@garyshawxx) reported
@PostOffice Hello, Earlier today I went to our local post office to send a parcel. They are supposed to be open until 5:00pm but I got there at 4:10pm snd the shutters were down. They have done this before, they were closing at 2:30pm until people complained. How do I complain?
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Dorcas Eatch B.Mus(Hons) LRPS LTCL (@dorcasanne2) reported
@PostOffice Yes Ullapool postmaster said he would throw the parcel away. Later online other folk said I was banned from the shop but I was not told this at the time. It’s theft and I can contact CEO if I feel I am not getting an issue resolved satisfactorily
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Dorcas Eatch B.Mus(Hons) LRPS LTCL (@dorcasanne2) reported
@PostOffice I’m still reporting him for bad customer service telling me he was going to throw my parcel away and that’s theft. Perhaps check his cctv and see what he actually said?
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kirsty (@kiki_glasgow) reported
@PostOffice hi! Can I have help tracking an item please? It says it’s still in transit but I sent in November
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lost (@ChrisM38966161) reported
@PostOffice Do not use this service. I feeling I've been scammed.