Post Office

Post Office Outage Report in Basildon, Essex, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Basildon, Essex, England 01/21/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Phone (8%)

    Phone (8%)

Community Discussion

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Post Office Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @AskPayPal An item was not as described nor fit for purpose, a refund was requested & seller didn't make any contact, raised a dispute with @PayPal & agreed I'd send the item back to get a refund.The @PostOffice wouldn't give me a tracking number now no refund. Any help please

  • VenusEnvi VenusEnvi (@VenusEnvi) reported from Basildon, England

    @PostOffice your ID service said it would verify my ID in 10 mins after 30mins it changed to 13mins it’s now been an hour! 🤬 like I don’t have anything else to do!!

  • Civil_Chappy Brad Burnett (@Civil_Chappy) reported from Gravesend, England

    @BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @PostOffice just called your customer service team & it’s a 20 min wait to answer a call!!!

  • CerisexAaliyah CeriseXaaliyah (@CerisexAaliyah) reported from London, England

    Gotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice

  • ithattheatre Imagine That Theatre (@ithattheatre) reported from London, England

    @PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • mcleanworld Jennifer McLean (@mcleanworld) reported from London, England

    Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice

  • jamesrfyoung James Young (@jamesrfyoung) reported from Wickford, England

    @postoffice is it standard practise for your wickford town centre branch to be so rude & “not be bothered” about your business and it’s customers #rude #notimpressed #badcustomerservice

  • AnnHalliday66 Ann Halliday (@AnnHalliday66) reported from London, England

    @MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @PostOffice I meant fix your system, you're obviously not going to find my missing cheque!

  • neyagwillim pebbles to sea (@neyagwillim) reported from Chelmsford, England

    @RoyalMailHelp @PostOffice Royal Mail Delivery Office at Chelmsford. I’m not complaining - I’m empathising with the staff, but it does seem that they are under-resourced on the front desk. Some customers were being rude. Thank you for coming back to me.

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported from Romford, England

    @PostOffice service slow and no one attending the self service area for a faster more efficient journey. Romford.

  • theman_theego Mike Dowling (@theman_theego) reported from Sutton at Hone, England

    @PostOffice can you confirm. I am sending a small item today. Fits easily as a large letter. Was asked what in contained as told "as not a letter can not be sent as large letter must be small parcel". Never been asked this before.

  • PaulMahoney17 Paul Mahoney (@PaulMahoney17) reported from London, England

    @PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!

  • nikitheshrimper Niki Johnson (@nikitheshrimper) reported from Southend-on-Sea, England

    @PostOffice Hi, are all the systems still down? If so we looking at all day!? Thanks

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported from London, England

    Advertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice

  • shah4569 Shah™ (@shah4569) reported from Romford, England

    @PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • PDJ4ck Paul ♠️♥️♦️♣️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇪🇪🇺 (@PDJ4ck) reported

    Driving licence renewal submitted at the @PostOffice on Monday, new licence received in the post from @DVLAgovuk on Friday. Now that's a great service 👍

  • Saurabh57680 Saurabh Bhardwaj (@Saurabh57680) reported

    Sir aap sbka turant help krte h .plz bs ek help postoffice balo pe v kr dijiye. bs 10000-12000 ka job h.still we will do our best efforts in developing jharkhand with you.

  • ArunPat96827069 Arun Patel (@ArunPat96827069) reported

    India post office Rampur Bhagan 224203 Last 10 days I faces problem to withdraw my money. @PostOffice @UPGovt @PMOIndia

  • ClairSwales1 Clair Swales (@ClairSwales1) reported

    @PostOffice I submitted a complaint previously via the online form but had no response.

  • wilko_joey Jo Wilkinson (@wilko_joey) reported

    @PostOffice Trying to open online bond. Message says technical error, try again in a few hours. When will the issue be resolved?

  • Kye22182728 Kye (@Kye22182728) reported

    @PostOffice absolutely appalling service. No Internet connection in Portsmouth for 3 days now. Really beginning to take the piss. But its okay when you want to take the money from our accounts but not actually provide us with the service were paying for. Absolutely ****

  • tlsouthe Tracy (@tlsouthe) reported

    @PostOffice why don’t your card machines take credit cards or Monzo? My local shop’s card machine is down so relying on yours and it’s crap you don’t accept either. I’m lucky I have got my shopping on trust I will pay which I will

  • rfen25 Ruth Fenton (@rfen25) reported

    @postoffice disappointed in staff in PO & ur non response to prev twt. My mum is nearly 80, disabled and trying her best to return to normal life after a v lonely & trying year. no longer wants to go to local po due to attitude of staff when she needed help. #badservice #PO #😩

  • timneedham Tim Needham (@timneedham) reported

    Hey @PostOffice could you update your #website. Trying to use your in store services and support local business to find that it’s out of order. No wonder we are using online services with lack of support and information.

  • BloggerMe3 Blogger Me (@BloggerMe3) reported

    They are shutting down branches in towns across the #region & saying "now #******* & go to the @PostOffice".