Post Office Outage Report in Basildon, Essex, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (60%)
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Total Blackout (20%)
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E-mail (13%)
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Wi-fi (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Gingerillo
(@dongingerillo) reported
from
London, England
I am starting to think that the Royal Mail International **** show is going to happen all over again. Item sent to Ireland sent Saturday morning. Still only saying “we’ve got it” on tracking. #badservice @RoyalMailHelp @PostOffice
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Hardeep Ubhi
(@Hardeepubhi101) reported
from
Romford, England
@PostOffice service slow and no one attending the self service area for a faster more efficient journey. Romford.
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Hardeep Ubhi
(@Hardeepubhi101) reported
from
London, England
Advertised as 9am opening. Opens at 9.18am. People waiting outside. Very bad service. @PostOffice
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David Gardner 🇪🇺🇬🇧🌍🇺🇦
(@David_Llew) reported
from
London, England
Appalling @PostOffice service @WHSmith Woolwich, queue closed 45minutes early, machines all out of order. They promised us an improved service when the Crown @PostOffice was closed.
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SiBurman
(@symbosimbo) reported
from
London, England
@PostOffice Since the service has moved into existing shops the service has been far better! Keep up the good work. Ignore the vile comments on here. We've still got a way to go obviously.
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Gingerillo
(@dongingerillo) reported
from
London, England
@siany_d @RoyalMailHelp @PostOffice I know… RM have been putting PO workers in an awful situation, and then when the crap hits the try to divert the blame.
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Shah™
(@shah4569) reported
from
Romford, England
@PostOffice my local post office charged me for a service that I shouldn't have been charged for, now he's refusing to give me a refund. Can anyone help?
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VenusEnvi
(@VenusEnvi) reported
from
Basildon, England
@PostOffice your ID service said it would verify my ID in 10 mins after 30mins it changed to 13mins it’s now been an hour! 🤬 like I don’t have anything else to do!!
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@AskPayPal An item was not as described nor fit for purpose, a refund was requested & seller didn't make any contact, raised a dispute with @PayPal & agreed I'd send the item back to get a refund.The @PostOffice wouldn't give me a tracking number now no refund. Any help please
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CeriseXaaliyah
(@CerisexAaliyah) reported
from
London, England
Gotta wait 21 days for my own money to go into my account cos the atm decided to go out of service and not give me my money. Thanks @PostOffice
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Gingerillo
(@dongingerillo) reported
from
London, England
@ADTherapyCoach @PostOffice The replacement post has been delivered this morning… I cannot help but wonder what kind of confusion this will cause now.
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Brad Burnett
(@Civil_Chappy) reported
from
Gravesend, England
@BritishGas why oh why haven't you supported the @PostOffice and @Payzone_UK during your payment switchover. The customer service on british gas' part has been awful 0/10 rating.
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@PostOffice I meant fix your system, you're obviously not going to find my missing cheque!
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@PostOffice just called your customer service team & it’s a 20 min wait to answer a call!!!
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @BBCNews please stop saying “cash disappeared” from Post Offices. Money never there; it was a figment of #Horizon, the most ill-begotten #ITsystem of a generation. Badly specified, badly implemented, badly tested. Stonewalled by @PostOffice senior managers. #NationalScandal
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Gingerillo
(@dongingerillo) reported
from
London, England
@ADTherapyCoach @PostOffice Silly question, but do you call the customer helpline regularly to kick up a fuss? It seems more than a coincidence that these were delivered with a few days after calling virtually every day last week
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Niki Johnson
(@nikitheshrimper) reported
from
Southend-on-Sea, England
@PostOffice Hi, are all the systems still down? If so we looking at all day!? Thanks
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Imagine That Theatre
(@ithattheatre) reported
from
London, England
@PostOffice I have two parcels posted using the signed for service on 15 December that have yet to leave Mottingham Post Office. I understand you’re busy but any idea why it’s been 6 days and no delivery?
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Paul Mahoney
(@PaulMahoney17) reported
from
London, England
@PostOffice hello I have a problem. I am waiting for a parcel from Amazon l. Very important. It’s been 10 days and nothing. When I try to track it with you it’s says: An update will only be provided when we attempt to deliver your item. PLEASE HELP!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Joe MacAmhlaoibh
(@Joe_Bloggs86) reported
@RoyalMailHelp @PostOffice My issue is with Royal Mail, not the post office. Ill make a complaint via the link. Difficult to describe how frustrated I am by your service. Laughable compensation policy.
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G.Wall #KBF
(@GillW12) reported
@SteveBakerHW @duncancbaker @PostOffice For everything there should be a choice for people. Just because something works for some, should not mean everyone has to fall in line. It must never be a one size fits all, which sadly, unless we stop this crap, this is what we will have.
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Post Office ≠ Royal Mail
(@NewPOGuy) reported
@PostOffice Hi Ryan, as I have said to them directly, it depends on what they have. If just a QR code then no, if they have printed the label yes. This should've been clarified with the customer by yourselves before further advising.
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Lea Richardson
(@LeaRich01422903) reported
@PostOffice I get that. I too have admin tasks but they are scheduled for when there is the least impact to the customer I service. And rudeness, by the manager, is not accepted at any time.
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The Chic Geek
(@TheChicGeekcouk) reported
Why ******** would you want to queue up at the @PostOffice to get your @amazon orders? #timetokill
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ian
(@IanBorrett) reported
@Greggsy101 @PostOffice This pandemic has brought out the very worst of some people and added a bit of power to their otherwise mediocre existence.
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Marie Bell
(@Mariebe10098426) reported
@SteveBakerHW @duncancbaker @PostOffice We should never accept a cashless society.
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Charlotte Roberts
(@ChSaRo_4) reported
@PostOffice The post officer worker is always incredibly rude and she refused to take a click & drop parcel that I have confirmed with royal mail should have been accepted. She refused and said it has to go to sorting office. My local sorting office is closed today and only open 8am-10am...
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Esther Codrington
(@Greenfingergal) reported
@RoyalMailHelp @PostOffice Thank you, I thought as much. It's not the first time either. Goodness knows how many customers are getting told this. So much for local support eh?!!
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Sophie Rushton-Smith
(@sophiers50) reported
from
Wandsworth, England
@PostOffice how do we report an issue with a post office?