Post Office Outage Report in Norwich, Norfolk, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Total Blackout (65%)
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Internet (32%)
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Wi-fi (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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sarah (@sarmackie965) reported from Norwich, England
@PostOffice so annoyed just visited your branch WHSmiths in Norwich st Stephens . In a rush a long queue and all 5 self service queues closed . All I wanted was some stamps to post a parcel . 😖
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Kit Marsden (@manek43509) reported from Trowse Newton, England
village shop with @PostOffice inside. Go to post a parcel and buy some stamps. ‘Sorry, the Post Office is closed!’ ‘But I just walked in! And you just served a customer!’ ‘Yes, the shop is open, but the Post Office closes at twelve.’ What’s the difference?
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Robert A-Brown (@brown_anderson) reported from Wicklewood, England
@PostOffice The teller was averaging 1 customer every 5 minutes
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Doug Underwood (@DougUnderwood4) reported from Wymondham, England
@PostOffice I see your complaints procedure is just as inefficient as your postal service. 3 complaints from me now,with an escalation on Friday to stage 2, with 4 hour response, and nothing from you. Rubbish service.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@LilywhiteSimon) reported
@RoyalMailHelp @Marymar34407657 @PostOffice Mary, if it’s a lost parcel chances are the Post Office branch won’t be able to help you anyway and it is Royal Mail you need as they are responsible for the delivery of mail. In which case your best call is to the RM helpline on 03457740740. Hope it turns up for you.
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CLARE KAY (@ClareKayClare) reported
@PostOffice Harpenden whsmith . Website says it opens at 10 am Sunday but it’s closed at 10.13 am. also both auto machines are still broken ( like last Sunday ) would really like to post some Christmas parcels . When does it open ?
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yelly (@yeleek_) reported
@PostOffice terrible customer service!
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redmistuk.com (@redmistukcom) reported
The @PostOffice are an absolute joke service constantly letting down customers with the shrug of their counter staff shoulders 🙄🤦🏻
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Hilary Satchwell (@Satchers) reported
@FHTAse23 @PostOffice @FHSoc I’m sure. It’d just be great if they could update the website with accurate times. I understand this is a central problem not a local one
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Kelly Andrews (@kellyandrews149) reported from Belfast, Northern Ireland
@PostOffice I read the leaflet a staff member gave me. I can post it across the Irish Sea to Scotland or England but not 100miles down to Dublin. Very frustrating.
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bob (@bobisflying_) reported
@PostOffice Hello, How long do I have to collect my BRP from the post office? According to your website it’s 60 days, however I don’t know if this counts weekends and if the policy has been changed with covid. Thank you in advance for help.
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Kate the Plate (@KateJon41196503) reported
@RoyalMailHelp @Marymar34407657 @PostOffice Andy, if you read the tweet properly, you’ll see that the issue is with Royal Mail & not Post Office!
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Justin Berkovi (@justinberkovi) reported
@Markerstudyins A word of warning. I submitted a claim today via PostOffice Car Insurance. After reading online your appalling @Trustpilot score (1*) and examining the terrible tweets and replies here I will be documenting the entire experience. @BBCWatchdog Investigate!
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Maysie jingle “bug” rock🌙✨🐞🎄❄️🌨🎉 (@Maysiebug) reported
@PostOffice hello I had my first visit to Hayle post office this morning- impressed quick efficient service was in and out in less than 20 minutes I didn’t catch the name of my server but I give both of them working this morning praise