Post Office Outage in Manchester, England

@canadapostcorp @canadaposthelps help me track an item I sent to Canada via @RoyalMail at @PostOffice in Manchester - Ref: RN339254769GB Thé item says Leaving The UK since 17th July & that’s it. Been to #postoffice & they can’t help! It’s a 5-7 signed International Delivery...

@PostOffice Not for much longer at ours in Heywood. It is closing down and we are going to get a little counter in a shop in much smaller premises. Thousands signed a petition but all of the services you are promoting here will be denied to people of Heywood. Disgraceful @PostOffice

@PostOffice Thanks I be in 5 time now I staff saiding the system down so why have a engineer not be out to it

@PostOffice I have been in bury post office 5 times to try and send off for my cctv badge and every time I have been in they have said it’s down the system I am not happy about this as I need to send off for it thanks

Thanks @RoyalMail @PostOffice for forgetting and losing my envelope while addressing it to the Student Finance PO Box 🙃 It took yous a month just to realize that and reply back. An apology won't resolve the issue. P.S: My birth-certificate was in that envelope! 👏🏿👏🏿

Just took a trip to @PostOffice and damn i seriously miss people and everyday conversations

@HRHDaniela @PostOffice She’s OK, not right, I can see something wrong. I need to get her home & a check over. I was so scared she was asleep I laid there, no one to speak to, no idea where anything was, my network went down, I slept with my rucksack on so no one stole my phone wallet or passport. X

@PostOffice Thank you Stephen. Thankfully the Thai Government helped and agreed to pay to charter a boat to ferry us back, they saw our distress and how we were left. And the doctors really helped. We arrived home today. In shock. The day I lost my phone carrier signal we were lost & alone.

@PostOffice Every call told I’d an advisor looking after us, would call back within the hour. I’ve a £200 phone bill from chasing, crying down the phone. Heel dragging, missing forms to get access to medical records, then told “doctors closed sadly wait until Monday (the day of the flight)

Great to see the chap @BootsUK cough and sneeze into his hand, pick up a prescription bag with that hand and give it to a customer 🤢 Just as bad as when the fella at @PostOffice licked his finger when counting my currency and handed me a *** of wet cash 😖

@SimonZerafa @PostOffice Not sure what you’re saying. I’ve had a problem with them today.

@PostOffice how come it takes forever to switch our internet back on after we paid our bill We paid it yesterday morning Your customer service team said it will be on from that morning til end of yesterday then said it will take up 24 hours from the payment now saying 72 hours

@PostOffice workers at the new shop in Tyldesley are having to cope with extreme heat due to no windows and the air con being removed. Working in slavery conditions. The safe counter had no ventilation whatsoever. Bad enough for customers #staffmustbeworse #sortitout

@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

@PostOffice no wonder no one uses you! Apparently I can’t pay a cheque into my @firstdirect account there! Even though it clearly says I can. Train your idiot staff please!

@PostOffice ridiculous when you wait for a parcel to be redelivered then hear the letterbox go to the door to find another redeliverly note. Had a cheek to leave the note without even knocking or ringing the bell and when I opened the door sped off down the road! So incompetent!

Philpost service really suck. They dont deliver your package door to door both ems and airmail. Difference of 2 is that i can claim airmail at my city postoffice while ems i need to travel to their main office which is 3 hr bus ride lmao

@markyeg @PostOffice There was an awkward hug, but as I not only looked, but smelt, like a hobo I didn’t hang around!

@eniolaxx @PostOffice @MumsnetTowers Wow! That is terrible! Sorry you have to go through that!

@PostOffice Thank you. I was made quite a few promises by the customer services supervisor on Wednesday and nothing has materialised since.

@PostOffice I appreciate terrible customer service is the default standard in the UK, but frankly I’m not sure who’s worse-you or the cowboys at @OpenreachHelp who are completely unaccountable given that Ofcom is a wet lettuce.

@PostOffice I’ve had multiple phone calls since then. Empty promises from your customer service team. No response from Openreach. You’ve got my number, call me.

@PostOffice I have a complaint about your document verification service. And that has to do with the fact that all my bank accounts and utilities are now online (paperless). So I had to print out a utility bill (which does have my address on it). The Post Office branch...