Post Office outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  RJB (@thatdirtygirty) reported 24 minutes ago from Brighton and Hove, England

  @PostOffice Nothing on ya’lls part tbh it’s actually the weirdo’s that post offices seem to attract that kill my vibe huffing and puffing down my neck in the queue cos they gotta wait for 5 mins or longer to be seen to but I appreciate the concern luv x

• 
  David Baker (@SussexCoaster) reported 28 minutes ago from Brighton and Hove, England

  @PostOffice 15 people in queue at Brighton Churchill Square post office and only one counter open. Self serve points all closed. The speed of service here becomes slower with every visit.

• 
  Lisa Katherine (@scarlet_girl) reported 34 minutes ago from Shoreham-by-Sea, England

  @PostOffice who can I complain to about staff running a local branch. They are rude, unhelpful and always seem to close well before their advertised time.

• 
  Martyn (@MartynS61) reported 39 minutes ago from Shoreham-by-Sea, England

  @coynee6 @PostOffice Same here ... just walked into town to find Post Office closed due to system issues! Would like to know when back up so I don’t make another wasted journey!!

• 
  Scott McAvoy-Hunnisett (@Southdown712) reported 53 minutes ago from Littlehampton, England

  @RoyalMail @PostOffice is there anyway to show proof of postage from 15th Nov from #Littlehampton branch? After 12 days, someone has said their small parcel never arrived. I sent a large bunch of parcels that day, and I think they are pulling a fast one. My receipts gone AWOL :(

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Artur Nadolny (@ArturNadol7566) reported 1 minute ago

  BINNED BY THE POST OFFICE Fiona Elliott and her husband bought the shop, post office and house in Clady, County Tyrone in 2005. Their plan was simple. Run it well, retire comfortably, leave something solid behind for the kids. Instead the Post Office (@PostOffice) handed them a computer that lied for a living. The Horizon system started throwing up discrepancies almost straight away. £20 here, £60 there, then more. Fiona kept plugging the gaps with her own money from the shop till, convinced she or her staff had made a mistake somewhere. She rang the helpline. She asked for an audit. Nobody came. So she did what any exhausted small business owner does when a multi billion pound state owned company won't lift a finger. She went searching through bins at night, checking if scratch cards or lottery slips explained the missing money. They never did. The money was never missing. In 2009 two auditors finally turned up. They spent a couple of hours going through the post office, then told her there was a £6,000 shortfall on the system and she needed to pay it right then or she'd be looking at a criminal offence. She asked how it had appeared. She'd been putting in hundreds of pounds a week for years and it had never shown up before. They told her it didn't matter, they wanted the £6,000 in cash right there and then. She didn't have that kind of money in the shop till, so she asked to run to the bank. Refused. The bank was shut for lunch and they weren't waiting around for it to reopen. She offered a cheque instead, the normal way she paid every supplier at the time. Refused again. Cash only. So she went and borrowed it off her brother, who ran the car business down the road, handed the cash straight over, and walked away without a receipt. Read that back. A state owned company sent two people to threaten a woman with a criminal charge over money that never actually went missing, refused a cheque, refused to wait an hour for the bank, took cash off her brother's business, and didn't even bother writing her a receipt. She paid. Of course she paid. Nobody wants to find out the hard way that Horizon's word beats theirs in a courtroom too. Rural post offices were being closed around then, so she took redundancy and rented the shop out. The new tenant hit the exact same phantom shortfalls. The bank repossessed the lot and sold it for £40,000. Fiona and her husband had paid £322,000 for it. The bank didn't stop there either, it went on to repossess the buy-to-let properties they owned as well. The building she once planned to retire on is boarded up now, sitting in the middle of the village like a monument nobody in charge wanted to admit they built. She testified to the Post Office Horizon IT Inquiry (@PostOffInquiry) in 2022. She is still fighting for compensation today, offered only 5% of what she believes she is owed, turned down on appeal three times, and pointed toward the Horizon Shortfall Scheme, which she says she has little faith in after wasting years on it already. Nobody stole a penny. The Post Office just needed someone to blame, and a rural shopkeeper searching her own bins at midnight was easier to accuse than a broken system built by Fujitsu (@fujitsu_uk) and defended for decades by executives who knew exactly what it was doing.

• 
  Common cents (@Commoncent54625) reported 7 minutes ago

  @lily_lna @PostOffice I wonder if some drag queen wore that outfit in there would it be a problem.

• 
  அமுதன் (@Amuthan2657) reported 9 minutes ago

  @AmazonHelp my order 403-4692438-1716323,I received a very poor-quality/suspected fake productDOCTOR FEEL SOFT I initiated a return, but Amazon is asking me to send through the PostOffice.This is not possible for me.arrange doorstep pickup and process my full refund immediately.

• 
  Connie (@Connkks) reported 10 minutes ago

  @Maggiesmush @lily_lna @PostOffice All post offices are run by third worlders… I don’t recommend going down the rabbit hole… it will only provoke anger. When I was growing up, the native people run the post offices… not anymore.

• 
  💜rachel💜 (@Rachologys) reported 13 minutes ago

  @lily_lna @PostOffice No back halter with a low cut cleavage. This is engagement bait and it sucks

• 
  CJ (@CarolynOgden) reported 16 minutes ago

  @JamesMelville Totally agree. I tried to help a 93 lady. Bright and chatty not IT literate, couldn’t pay her TV licence at our local PostOffice so drove her to CoOp. Didn’t have a bar code do we gave up. She said “the world is against me now I am old” broke my heart @PatrickChristys

• 
  Phil Fuller (@PhilFul23) reported 16 minutes ago

  @TimmyR6ig @lily_lna @PostOffice If you don’t know you never will. This is why you didn’t know we don’t have a dress code in our post offices. What are you doing in the country? You clearly don’t like the indigenous people and culture. Is it just for free cash, health and housing?

• 
  Artur Nadolny (@ArturNadol7566) reported 16 minutes ago

  POST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.

• 
  Inevitable Stella (@StellaOShea1) reported 16 minutes ago

  @lily_lna @PostOffice Why do you dress up in a posh evening dress to nip down to the local post office?

• 
  Artur Nadolny (@ArturNadol7566) reported 18 minutes ago

  POST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.