Santander status: access issues and outage reports

Problems in the last 24 hours in Coalsnaughton, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Coalsnaughton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Coalsnaughton, Scotland

Latest outage, problems and issue reports in Coalsnaughton and nearby locations:

• 
  aronh (@haronsmc) reported 43 seconds ago from Falkirk, Scotland

  @santanderuk my daughter is trying to contact from Dubai, the number she has is not working?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 1 minute ago

  @santanderuk you moved my branch without telling me at Canary Wharf and the new one has no counter or anyway to pay coins in. Very poor service.

• 
  pink ladies plymouth (@loveforplymouth) reported 3 minutes ago

  @santanderuk @santanderukhelp So bad for the elderly talked to one lady who was closing her accounts because of the service banks doing everything online dirst heko many it makes life so harder for them 😡

• 
  cassy x (@cassyx2184) reported 5 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

• 
  Tim B. (@The_Swell_Shark) reported 8 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Try Type (@try_type) reported 11 minutes ago

  @santanderuk Put the phone down. 1hr plus wait isn’t acceptable. No problem plenty of other banks.

• 
  Chris May (@cp_ma24524562) reported 13 minutes ago

  @santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 14 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  Adiba. 🇵🇸 (@Adiba_xx) reported 14 minutes ago

  @santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you

• 
  Sheila kirkby (@kirkbysheila28) reported 15 minutes ago

  @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

• 
  Daryl M (@MyBallsWazHot) reported 24 minutes ago

  @santanderuk any chance of someone from customer services picking the phone up??? Taking ages