Is Santander down?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Santander reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map
The most recent Santander outage reports came from the following cities: Birmingham, Maldon, Leeds, London, Manchester, Feltham, Liverpool, Stourbridge, Huntingdon, Gravesend, Cardiff and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Login | |
| Maldon |
Transactions | |
| Leeds |
Login | |
| London |
Login | |
| Manchester |
Transactions | |
| Feltham |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@Laura52772108) reported
@santanderuk is there a problem online today? My app keeps saying server not responding and the online log in page for personal banking wont load either
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Lukeyluke
(@Lukeylu60340314) reported
@smallholdingsis @santanderuk I had issues with the app. However it seems to be customers mainly using sky broadband. I turned my WiFi connection off and just used mobile data and connected to the app fine
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Holl
(@HOLLIEKINACH) reported
@santanderuk struggling with online banking this morning? Cannot access and no update available
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Frank Ross
(@FrankRoss06) reported
Now been holding over 30 minutes to speak to someone @santanderuk customer services but they are all busy. Perhaps time to improve their service or hire more staff.
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Annie Hewson
(@AnnieHewson) reported
@santanderuk @santanderukhelp how am I supposed to manage my account if I can’t access it please?
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MICHELLE LAMB
(@MWALSH5) reported
@santanderuk is there an issue with your website? I’ve been trying to get in for the last 2 hours but it says server unavailable
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Dr Andrew Carr
(@DrAndrewUK) reported
@santanderuk online banking down. Update please. Down detector has 800 reports, all over local newspapers but your website says everything is fine.
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emmyxoxo
(@emmyxoxo9) reported
@santanderuk is there an issue with your app this morning, as soon as I click on it a time out error is coming up immediately and just a completely blank red screen?
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Richiep
(@Disaffectedboy) reported
@santanderuk hey guys , can’t open app this morning and I’ve tried on numerous devices …saying server problem ?
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baloo
(@SA77YB) reported
Still can’t get into the @santanderuk app server down
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SWKarena
(@SWKarena_R4P99) reported
@santanderuk Is there a problem with the mobile app and online banking today? I can't get into either, keep getting a message Server not responding
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Rachael Williams
(@Rachwill92) reported
@santanderuk i have been trying since Thursday 10pm to get on to my online banking and it’s not working. Do you know when it will be up and running please.
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Sylvia ♠😷🤟🌹
(@77sylvia) reported
@SkyUK broadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk
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Sarah Mason
(@SM170666) reported
@santanderuk is there a problem with online banking this morning?
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joe
(@JoJArmy23) reported
@SkyData @santanderuk what is going on ??? No access to online banking, why ????
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Sylvia ♠😷🤟🌹
(@77sylvia) reported
Santander app not working!! I thought my phone was broken but no!! Its Santander or possibly sky problem?? @santanderuk #skybroadband
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Lynn Strange
(@strange_lynn) reported
@bilko2805 @santanderuk Me too. No access on app or via website.
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Callum
(@sponge199543) reported
@KayHackett3 @santanderukhelp Honestly ive never had 1 issue with barclays not 1 issue at all now my wife on the other hand @santanderuk are absolutely useless no 24hr number no access to her bank account shell be moving to barclays after this has been sorted
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Sylvia ♠😷🤟🌹
(@77sylvia) reported
@SkyUKbroadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk
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Annie Brigham
(@Anniegig) reported
@santanderuk why is access to mobile banking down!!
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Hadokcotdamn
(@Hadok184) reported
@santanderuk Server is down?!!! Please sort it out now!!! As I have stuff to do with my online banking #SantanderUK #Serverless #onlinebanking
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Robert Fage
(@sloberdobabob) reported
@santanderuk unable to connect this morning using Safari is there a problem?
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Duane Mellor
(@DrDuaneRD) reported
So is @santanderuk app down again? Repeated server time outs? Great service with no local access to a branch.
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nicolag
(@nicolag93984416) reported
@santanderuk is there issues with the app and online banking as I can't access either of them.
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Callum
(@sponge199543) reported
@santanderuk why is your bank so ******* **** my wife has been without access to her money for 24hrs now this is not right shell be making the move to @Barclays like i did years ago
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Jwbpropertyservices@gmail.com
(@Jwbpropertyser1) reported
@santanderuk what is happening with inline banking, 12hrs down now and your site still says no issues. Olease update
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Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻
(@XMadBabydoll) reported
@santanderuk The app not working either had to walk to bank just to check I not gone overdrawn this morning
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Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻
(@XMadBabydoll) reported
@davidhillfm @santanderuk Seriously I’m just sayin the app not working that’s all go away
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Peter McCabe
(@j6pmc) reported
@santanderuk I cannot access my account either online or via the app. What is going on and why has there been no announcement?