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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Santander reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (39%)
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Login (20%)
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Transactions (19%)
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Website (19%)
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Withdrawals (3%)
Live Outage Map
The most recent Santander outage reports came from the following cities: Bristol, Poplar, Borehamwood, Glasgow, Bradford, Manchester, London, Liverpool, Slough, Camden Town, Wolverhampton, Loughborough, Grimsby, Edinburgh and Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Mobile App | |
| Poplar |
Login | |
| Borehamwood |
Transactions | |
| Glasgow |
Website | |
| Bradford |
Login | |
| Manchester |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Styles 💙
(@VainRob84) reported
Shocking service as usual from @santanderuk please don’t go anywhere near them@for bank accounts. Please share
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Bethan Sayed
(@bethanjenkins) reported
@TCymreig @MorganCymraes @santanderuk Don't feel terrible. It is literally what she is elected for and I am sure she does not mind.
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Daf Smith 🏴
(@DafyddGofEC3) reported
@TCymreig @santanderuk And if they did go bankrupt, it would be our taxes used to help bail them out. Just like last time. Shame on them.
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Niki
(@TCymreig) reported
@bethanjenkins @MorganCymraes @santanderuk I can’t even access the funds at all! They have blocked my app access as well as my access through the website. Absolutely horrid situation as whatever money GoFundMe sent me so far I put into my account so I could transfer easily. They have blocked it all. We were given a bill,
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Niki
(@TCymreig) reported
@DafyddGofEC3 @santanderuk No I can’t! That was the only money I had, it’s in my account and they absolutely have given us a middle finger and essentially telling us that they don’t give a **** if my mum dies but their policies and procedures come first! Hope you go ******* bankrupt, Santander!
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Rich Corless 🏴
(@rich_corless) reported
@TCymreig @santanderuk Santander are a horrendous bank. My family have had issues with them in the past, feel for you having to deal with this on top of everything else
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Nikki
(@Nik_niks666) reported
@BubbaBubs2007 @santanderuk They are forever posting updates saying the Mastercard is down meaning you can’t even transfer money online; I don’t carry cash so I would be stuck if it went down for me
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Cook Pass Tories
(@eljgales2) reported
@TCymreig @santanderuk That's awful Niki, sorry to hear it. Sort it out @santanderuk you bunch of clowns.
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sarah patchett
(@sarahepatchett) reported
@santanderuk Appalling customer service - I changed my mind about switching my accounts - I have a right as a consumer to do this - you are now holding me to ransom and making me do the switch - I feel as though I have been hijacked and kidnapped.
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DPhiltheGog
(@GogPhilthe) reported
@TCymreig @santanderuk Hi @santanderuk Pretty despicable to deny funds raised by a charity to help an ill lady.
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Nikki
(@Nik_niks666) reported
@BubbaBubs2007 @santanderuk Oh damn I hope not master card seems to always be down for Santander
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Niki
(@TCymreig) reported
@bethanjenkins @MorganCymraes @santanderuk I honestly feel so terrible having to ask Liz again. She has been phenomenal throughout this since the day it began. Been on the phone holding from my friend’s phone who walked over middle of the night to help me make this call. Going on for over 4 hours so far!
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Candy Baby
(@Candy_21400) reported
@TCymreig @MfanwyEvans @santanderuk I also contacted the support service, they didn't do anything with the problem....but i was able to recover my account with the help of CYBERCR3CK on instagram .He is legit and trusted.
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The Goginan 🏴🇩🇪
(@troutman831) reported
@TCymreig @santanderuk Wtf @santanderuk sort this out, this is a healthcare situation 😡
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Nikki
(@Nik_niks666) reported
So I’m on the hunt for a new banking account (personal) as @santanderuk have move to Mastercard cards, but I’ve known of 4 occasions this year where Mastercard has gone down and cards won’t work which is a no no for me as I don’t carry cash!
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🍋🏴 succo Limone
(@Lemonswed4cawl) reported
@TCymreig @santanderuk Sorry to hear this Niki @santanderuk this woman has an ill mother and you are literally interfering with life and death by your stupidity, ignorance and will face consequences if you don't act immediately to help.
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Nikki
(@Nik_niks666) reported
@BubbaBubs2007 @santanderuk My husband couldn’t use his 3 times so far he’s only had it since March, my sister also had the same problem 2 weeks ago both Santander
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Niki
(@TCymreig) reported
@lslurpmytea @santanderuk Still couldn’t transfer the funds. After 5 hours of the nightmare I managed to get my account unblocked, told them I will be transferring the money and when I did, they blocked me again. Absolutely **** bank!
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Martin Hamer
(@martinjhamer) reported
Tried to phone #Santander about a technical problem with my account. Waited ages before hanging up. Seems Ant and Dec weren't in the office today. @santanderuk
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Niki
(@TCymreig) reported
@DilysDavies @santanderuk Fingers crossed! They are absolutely awful. I am genuinely so angry right now.
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Nikki
(@Nik_niks666) reported
@BubbaBubs2007 @santanderuk Maybe she just didn’t use the card the times it’s down! I use my card easily every day so for me it’s a nightmare in the making
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K!mpossible 💙
(@BubbaBubs2007) reported
@Nik_niks666 @santanderuk I mean it's odd that my mum hasn't had that issue since she was moved over to Mastercard
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Cat - la mamma del gatto 🏴 🇮🇹
(@BabanCat1) reported
@TCymreig @santanderuk They were absolutely awful with my mother. She was over 100, deaf and couldn’t understand them over the phone. They wouldn’t accept that we had power of attorney and refused to talk to us. They were taking double rent out her account and we just couldn’t get them to sort it.
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Gaynor Thomas 💙 #NHSLove
(@Gwenhwyfar2) reported
@TCymreig @santanderuk Had a terrible time trying to get our money from them when our mortgage finished. 25 yrs without a missed payment & they couldn't have been less helpful. Turns out we hadn't filled in a form that they hadn't sent us. Best part of 6 months it took for them to work that one out!
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myfanwy evans - politically homeless
(@MfanwyEvans) reported
@TCymreig @santanderuk Really? That's despicable. It's probaby about money laundering, which is not your problem! I would close my account too.
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Bethan Sayed
(@bethanjenkins) reported
@TCymreig @MorganCymraes @santanderuk Oh no. That's awful
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Bethan Sayed
(@bethanjenkins) reported
@TCymreig @MorganCymraes @santanderuk Seriously awful. Get liz's office on to it in the morning I'd say! Pile the pressure on.
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#FBIW Welsh Rugby Mad dragon 🐲
(@wru4me) reported
@TCymreig @santanderuk It's not a good look for a bank is it. Come on santander help this lovely lady at this time of stress whilst her Maa is so ill.
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#FBIW Welsh Rugby Mad dragon 🐲
(@wru4me) reported
@TCymreig @santanderuk They really are awful aren't they. Adding to your stress at this time when they should be being as halpful as possible is not a good look for a bank. Come oh Santander get your act together and help this lovely lady sort this issue out.
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myfanwy evans - politically homeless
(@MfanwyEvans) reported
@TCymreig @santanderuk I have Lasting Power of Attorney with Santander UK, for my husband who can't speak or write and has serious cognitive issues. I pay for everything! He has loads of money, but I have to wait 24 hours to transfer any cash. It is a pain, when paying anyone!