Santander status: access issues and outage reports

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

• 
  Richard #GoneSailing (@RichardCR56) reported 38 minutes ago from Worthing, England

  @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KrisMearns (@MearnsKris) reported 3 minutes ago

  @SickSide3 @santanderuk Now he’s 16, he’ll likely need photo ID more and more. He’s of working age, so good time to sort out photo ID for him. Bus pass? Rail card? Passport? He has none of these?

• 
  mia - working in Mental health peer support. (@Mia10975) reported 4 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  The Pixel Princess (@PixelPrincessRG) reported 6 minutes ago

  @chaosprimeZ @santanderuk I can imagine! Their customer service for me was non existant. On the other hand, although I havent suffered fraud since, Nationwides branch staff have virtually fell over themselves to help with other queries.

• 
  rhoda roberts (@adhorstrebor) reported 7 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬

• 
  Sarah (@MsSC1986) reported 8 minutes ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  Rudy Sullivan JFT97 (@Rudysullivan) reported 12 minutes ago

  @santanderuk why are you the worse bank ever. Trying sort out a problem and I have supplied everything you have asked for. so far it’s been a month and I am still waiting.

• 
  Ian Parkins (@parkinsi) reported 12 minutes ago

  @ForeverScept @santanderuk @antanddec It's so sad to see the English language massacred daily on Twitter. Slow down and check your work.

• 
  Sohail (@sohailnaeem2) reported 13 minutes ago

  @santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!

• 
  Sandy (@deerheartsk) reported 13 minutes ago

  @santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks

• 
  Penny Bradford (@PennyGasson) reported 19 minutes ago

  @santanderuk shocking service today, 36 minutes to answer the phone -and unhelpful call handler, order new cards 10 days a go (change of name) no sign of them and told they should have arrived yesterday, helpful, no