Santander

Santander Outage Map

The following outage map shows the most recent areas in the United Kingdom where Santander users have reported their issues and outages. If you are having an issue with Santander and your location is not listed, make sure to submit a report below.



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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Santander Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Santander Issues Reports

Latest outage, problems and issue reports in social media:
  • 𝕭𝖚𝖗𝖓𝖎𝖓𝖌 𝕮𝖎𝖙𝖆𝖉𝖊𝖑 (@Queen_Of_Tea_87) reported

    @santanderuk can't get through to anyone about text messages I have received today. Phone service says "an internal error has occurred please try calling back later" and online chat says "there are no agents available". Whats going on? should I be worried about my money?

  • Scott (@FPL_TheMak) reported

    @santanderuk @santanderukhelp your telephone service is getting worse. Twice now I’ve called my Select number and been told “ill speak to this team” then next thing I know I’m transferred and on hold. No explanation. 47 minute call there to merge two personal ids.

  • carol ferrary (@carolmichael) reported

    @santanderuk @santanderuk current account is being held hostage. Red tape and 16 hours after a promise of lifting the block, still no access!!’nn

  • crystaltips (@gypsyseye) reported

    @davymartin346 @santanderuk I agree no on line chat no one picking up the phone, why say 24/7 help when you can't get it😡

  • Nathan Wilson (@wilsmadein85) reported from Boultham, England

    @santanderuk your website sucks Why do you make everything so hard!?? Arghhhhh

  • Eddy Ventolera (@atm0spheric) reported

    @actionfrauduk @alibaba_cloud @santanderuk Thanks for responding. Reporting spam to Google or O2 is easy, but reporting it to 7726 is not. Do you know why? After several tries it has now gone. Any chance your IT provider could try replicating my experience then fix it?

  • Lynne Delph💙 (@LynneDelph) reported

    @santanderuk I’m not having a good day! Froze my cards whilst on holiday, unfroze yesterday, but they are still Frozen 🥶 Spoke to Customer Services, who say there is no restrictions on my cards, they don’t know what’s happened…….Meanwhile, I have no CARDS send help

  • Paddymartin346 (@davymartin346) reported

    @santanderuk waited on four separate days for over 20 min each on your fraud line without answer. This is appalling. With this level of customer service can you give me any reason why I shouldn’t change banks?

  • josh sams (@_joshnosh_) reported

    It amazes me that traditional banks are still around. My new @santanderuk card. The letter says use vertual assistant to activate. It tells me to log in. 15 mins on the phone, lady tells me I can't log in because I dont have account details. #incompetent

  • Abdulnasir Ibrahim (@Iam____Abdul) reported

    @DotLepkowska @santanderuk Message @Centhanticol now to fix your account immediately

  • For Me & For You (@FMFYTweet) reported

    @santanderukhelp Actually, I take that thanks back. We're now into our 4th hour on hold. Payments to the carers ergo look after our father are now delayed. The service from @santanderuk is appalling. Are customers supposed to hold indefinitely?

  • Tracy Moore (@Its_mrs_moore) reported

    @santanderuk trying to pay credit card on website. Twice I've got right to the end, did the security and then it messes up and doesn't confirm my payment has gone through.

  • Dorothy Lepkowska 😷 #FBPE #SafeEdforAll (@DotLepkowska) reported

    @santanderuk Locked out of my account using correct login details. Is there a problem?

  • Oscar Quiroz (@OscarQuirozLdn) reported

    @santanderuk your customer service is shocking. On hold for 40 minutes (so far) when there’s suspicious activity on my account and still no resolution #badcustomerservice hell yeah I’m channeling my inner #karen

  • For Me & For You (@FMFYTweet) reported

    @santanderukhelp @santanderuk we've been on hold for 2hrs desperately trying to speak to someone regarding an account you've shut us out of. Finally speak to someone and she cuts us off!! This is shocking service.


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