Santander Outage Map
The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Santander users affected:
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Transactions
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@littlejnr) reported
@santanderuk my mobile app is not currently working.
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Sandeep
(@SandmanC136) reported
@santanderuk Have a *** loan via Santander Consumer Finance but I am struggling to get hold of anyone to get a settlement figure. I find you level of customer service abysmal. Your advisors are rude and offer no support of help. @financialombuds
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Gazza
(@gazza_the_red) reported
@santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?
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Lord Tony Shaw
(@TONYSHAW21) reported
@santanderuk just like to say what a load of crap your customer service is... account to be closed today!!!
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
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Ben Neeson
(@Neeson7Ben) reported
@santanderuk absolutely disgusted at Robert Fitzimonds (claimed to be manager at Belfast branch) the single worst customer service I have received in my life. This man is the most I’ll suited person to work in a customer facing role, rude, argumentative and dishonest
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Train Driver Ian
(@TrainDriverIan1) reported
@ilona_mclean @santanderuk High Street bank branches often run like other retail shops. Especially the counter service. Not talking stock trading or financial services here. It comes down to 'unskilled' jobs no longer providing ordinary workers a way to sustain a basic life without welfare payments.
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V
(@V86042738) reported
Strange. @santanderuk app and website keeps reloading password entry screen on both apple iPad and iPhone. Can’t pay my bill. This has been for over a month now.
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Paul Jenkins
(@PaulJenkinsUK) reported
I am appaled by the service of @santanderuk My dad died in May. I've tried to remove his name from the joint accounts with my mum. I have told them numerous times that mum is still alive. Today, they've closed all accounts! Lines are busy "helping" other customers
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Kuru_07
(@Kuru074) reported
@santanderuk why did you have to complicate things and make us log in every to activates our boosts. It’s stupid and frustrating
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NubianQueenBee
(@BeeNubian) reported
@santanderuk why is your banking app not working 😡
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misskizzylew
(@misskizzylew) reported
@santanderuk I have been waiting since June for fraudulent account in my name to be resolved. Now affecting Expedia score. Impossible to get through on phone and no updates given. Who can resolve?
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Tony Callaghan
(@Tonycall1986) reported
@santanderuk are you lot having issues releasing payments from employers and the dwp again. Its just that i am normally paid by now. If anyone else is having issues getting there money then plz comment. I for one am getting sick of santander!
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