Santander Outage Map
The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Santander users affected:
Check Current Status
Transactions
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
David Norrie
(@DavieNorrie) reported
@tggleeson @jmason @santanderuk what is being done to fix the massive security vulnerabilities identified in your mobile banking app ? It looks like simply uninstalling the app doesn’t save me. Should I destroy my cards ?
-
Richard Johnston
(@whufcne) reported
Blimey @santanderuk @santanderukhelp why when it takes 3 hours + to eventually manage to report clear fraudulent account activity do you make the customer feel it’s they who are at fault ? Then to make matters worse we have to feel pleased it’s being investigated refund ? Maybe.
-
Veritas
(@SunnySian7) reported
@pllowry @santanderuk I've been in the queue for 1 hour and 15 minutes now. I just want to pay my mortgage...at first I got the annoying automated service with robowoman and the abysmal music. Now I just have ringing - I'm beginning to wonder if it's just been redirected to an empty room with a line
-
Liquid Faerie 🇵🇹🇪🇺💙🦄🕷🦄💙🇪🇺🇵🇹
(@LiquidFaerie) reported
@MorganBroadcast Oh Charlotte that’s awful - @santanderuk what an atrocious way to treat your customer . @VirginActiveUK you should bear responsibility for this security breach too . Hope it gets sorted Charlotte 🙏🏼
-
Tom Pickersgill
(@pickersgill_tom) reported
@MorganBroadcast @santanderuk Gym employee with the right access might be able to see what bank you use from your direct debit. It seems far fetched but absolutely everything points to this being more than a coincidence. I really hope you get ££ back, fair compensation and find a new gym that cares more
-
Jack Lane
(@JackLan33772356) reported
@Bill5Portland @santanderuk They care even less about women who lost their businesses through lockdown. Suffered because no help. Only 18 months books And now santander take her home of 16 years. Can you imagine the state she is in. #unethical #greed
-
Joanna M Pawlowska
(@MayahJoannaP) reported
Switched to @santanderuk account 2 weeks ago and still not able to access online banking 🤨 2 emails, 3 phone calls and 1 IRL visit to branch later and still no closer to resolution! I usually check my account twice daily, this is not good for my OCD and anxiety levels!
-
Tom Pickersgill
(@pickersgill_tom) reported
@MorganBroadcast Hi Morgan, I'm so sorry this has happened. I've been thinking though, one thing not mentioned is how they physically gained access to your belongings in the locker. Was it forced? Either way this feels like an inside job. @santanderuk security has an obvious loophole which a..1/2
-
Neesh
(@Neesh_bloggs) reported
@santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed
-
Man in the Moon
(@ManInTheMadness) reported
@santanderuk Please help @MorganBroadcast
-
🇬🇧🇺🇸🇨🇳🇮🇱🏴
(@Inforder) reported
@MorganBroadcast Jezz @santanderuk looks like you need to sort out your security and customer service. This is appalling Even on a basic level of common sense.
-
Jack Lane
(@JackLan33772356) reported
@Londonlintin @bancosantander @santanderuk Good for you. Integrity.. Maybe you would like to ask them. How's it ok to take away a single mum home of 16 years. Business was closed in lockdown and the chancellor decided she only had 18 months books so no help. What could she do?? Sorry to jump on your thread. So cross
-
Glyn Jenkins
(@glyndjenkins) reported
@whufcne @santanderuk @santanderukhelp TSB offer a far better service as MrsJ can confirm!
-
Veritas
(@SunnySian7) reported
@santanderukhelp Well it's gotten to a point now where I'm just hearing perpetual ringing 🙃 even the automated service with the hold music switched off after the hour mark...1 hour and 44 minutes @santanderuk #Santander and counting - I just want to pay my mortgage.
-
Martin Moore - aka Dad's Taxi Service
(@mcm_home) reported
@MorganBroadcast What!!! The @santanderuk banking app provides access to the PIN code. What a bloody stupid thing to do. I'd get rid of Santander ASAP.
Check Current Status