Santander

Santander Outage Map

The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Santander users affected:

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Plymouth, England 2
London, England 2
Peterborough, England 2
Coventry, England 2
Bradford, England 2
City of London, England 2
Colchester, England 1
Wrexham, Wales 1
Derby, England 1
Wellingborough, England 1
Crewe, England 1
Cwmbran, Wales 1
Redditch, England 1
Aberystwyth, Wales 1
Preston, England 1
Poulton-le-Fylde, England 1
Dartford, England 1
Stockport, England 1
Southampton, England 1
Omagh, Northern Ireland 1
Airdrie, Scotland 1
Helensburgh, Scotland 1
Christchurch, England 1
Pudsey, England 1
Ilford, England 1
Birmingham, England 1
Stoke-on-Trent, England 1
Bury St Edmunds, England 1
Blackburn, England 1
Doncaster, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee

  • vetontheweb Tim Mainland (@vetontheweb) reported

    @santanderuk you send mobile notifications. All they do is log in to the app. WHY???

  • HunchoJ20300876 Thomas Poland (@HunchoJ20300876) reported

    @Andrew_N_Pitt @santanderuk I think poulsennet on Instagram will help get it back for you or you can WhatsApp him +1 (509) 204-1229 or telegram @ poulsennet he just got mine back

  • StuartMUFC96 StuartLewis™ (@StuartMUFC96) reported

    I cant access my mobile banking app on my samsung s10+ @santanderuk keeps saying server is not responding. Is this a known issue?

  • Aviationlfc jft96 (@Aviationlfc) reported

    @santanderuk @santanderukhelp Shocking customer service to my 85 year old disabled deaf father over the phone today.

  • nathan_2019_ Nathan (@nathan_2019_) reported

    **** @santanderuk , been a customer for over 6 years no problems till the last few months, involved in a scam but they cant/wont do nothing about it and now there showing fake balances, poor customer services that treat u like **** on the phone , BANK ESLEWHERE.

  • kenney69uk kenney (@kenney69uk) reported

    @santanderuk Is this going to be every bank holiday now? My balance actually went up last Saturday only to be taken away on Sunday leaving me in arrears. Go back to Visa, these MasterCard's are terrible

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @santanderuk @santanderukhelp @MartinSLewis why will your app and website not allow me to decrease my overdraft! Continuous errors, this has been like this for months so doubt it is a coincidence

  • catburrows Catherine Burrows (@catburrows) reported

    @santanderuk son's card was blocked as 36p overdrawn. You didn't tell us there was a block on the card. He's refused travel on public transport. A safeguarding issue. Complaints Dept. tell me it's an automated procedure. Much like your Complaints Dept. then...no humanity at all.

  • hgrzia hna (@hgrzia) reported

    Shocking complaints procedure @santanderuk decided to close my both my accounts with them as there POOR customer service. Moving over to a competitor bank 👍🏼👋🏻

  • Andrew_N_Pitt Andrew Pitt (@Andrew_N_Pitt) reported

    @santanderuk My disabled mum in a wheelchair asked to go into a branch, her account is blocked. Can anyone help?

  • MessyWV Messy AKA Big Rich (@MessyWV) reported

    The customer service behind the desk in your Wolverhampton branch is a joke. I got more help on the phone than I did in there. 🤔👍 @santanderuk

  • Spiral90210 David Bennington (@Spiral90210) reported

    @santanderuk Your statement export is atrocious. Your CSV data doesn't have the discription. Your text output uses iso-8859-1 with nbsp chars, it should use utf-8 without display characters. Your other formats are broken. These are not hard fixes.

  • Kastrel Kat Steiner (@Kastrel) reported

    @santanderuk is there a way to report a fraudulent text I received if I don't bank with you? Your website prompted me to phone but the system wanted my account type etc.

  • JulieRo30272331 Julie Robertson (@JulieRo30272331) reported

    @santanderuk what is wrong with your online business banking? We login in and then when we go to do a transaction we are sent out?

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