Santander Outage Map
The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Santander users affected:

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Meridon 💙 (@resilientwoman8) reported
@BeeMoneySavvy @santanderuk Emma - the link isn't working
-
Ewan Murray (@MurrayEwan2023) reported
@santanderuk I am about to become an employee of your company as of May 2nd 2023 and part of the process is to make sure I have an open Santander bank account ready for that time. I had an account before but I can’t remember any of the log in details. It may even be closed by…
-
The Lady Earl of F All (she/her) 🏳️⚧️ (@CrankJustified) reported
Worst .@santanderuk call handler ever took 25 minutes over a 5 minute query and at one point I had to keep repeating 8th March back to him and he couldn't see why I had a problem with a deposit into our accout on that date.
-
Jon Anderson (@sexyjonanderson) reported
@santanderuk Your mobile cheque paying in facility is beyond frustrating. I've taken around 100 images and it won't accept any! Please fix this asap!!
-
Crumples (@Crumples9) reported
@santanderuk your "boosts" app is awful. Banking used to mean decent interest rates and be treated like a valued human. Now it's a 1% chance to win a Costa coffee every month. Really? Really??
-
@KateHull (@katiespitfire) reported
@santanderuk Now l know why you lot charge me simply for having a bank account. Stop paying these useless tits to make these awful adverts
-
MILLI093 (@Kevinmillingto6) reported
@crypto_queen_x I moved from @santanderuk to @HSBC_UK because of this now where do I go 🤯 apparently to keep us safe WTF my money I can do what I want with it 😔
-
Chris Mortimer 🇺🇦 (@windsurfing) reported
Hi @Airbnb_uk something up with you payment process with @santanderuk and/or @MastercardUK I get the payment verification in my Santander app but by that time your website has already said the payment has failed without showing the standard pop up. Worked fine with Visa CC.
-
Nicky (@nic007tennis) reported
@santanderuk hi, ive just switched bank accounts so can no longer access my santander statements- can you advise how i can see my last statement please?
-
Alasdair 🇫🇮🇸🇮 (@escmacrae) reported
Just gonna have to take a deep breath, and let all that money leave my account, I can afford it but, it’s gonna hurt seeing it all leave at once, and @santanderuk better not block the payment like they did last time 😭
-
Akashi❌ (@AkashiiX) reported
@WhaleChart there is nothing that can stop a customer to sue its bank . Banks has no right on how you spend your money #Cryptos #CryptoInvestor @santanderuk @LloydsBank
-
charlotte kiely (@charlottekiely_) reported
@santanderuk @santanderukhelp I have received an email from Santander regarding fraud activity on a previous card. However, I closed my account with santander in Nov.2022. Helplines ask for a 5 digit number which I no longer remember as I no longer use the account. Please help
-
Nige (@sp0Okiee) reported
@santanderuk just received back my property Deeds (Includes legal docs , share certs etc etc.) all left in a ***** envelope on the doorstep. How DARE you return these documents in such a contemptible manner #apalled #santander #terrible
-
Leigh (@L_89becks) reported
@santanderuk @RoyalMail absolute disgraceful service of posting a VERY important document to my elderly grandmother.
-
Alex Lockhart 🍉 (@alwiello) reported
@santanderuk ... why is your server always down. Literally every day this week I've not been able to access the app ... server times out/ not responding ...