Santander

Santander Outage Map

The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Santander users affected:

Less
More

santander-uk Hero Image

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Manchester, England 3
Camden Town, England 2
Loughborough, England 2
Brighton, England 2
Islington, England 2
Southwark, England 2
Wolverhampton, England 1
Grimsby, England 1
Edinburgh, Scotland 1
Oxford, England 1
Cambridge, England 1
Ipswich, England 1
Cardiff, Wales 1
Bermondsey, England 1
West Bromwich, England 1
Motherwell, Scotland 1
Wembley, England 1
Grays, England 1
Woolwich, England 1
St Albans, England 1
Aldershot, England 1
Woking, England 1
Hove, England 1
Letchworth Garden City, England 1
Gravesend, England 1
Rochdale, England 1
Falmouth, England 1
Leeds, England 1
Banbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • johannes_totz Johannes Totz (@johannes_totz) reported

    @santanderuk your online banking website is forever a pain in my neck. An unmitigated disaster. Garbage dumpster fire. Endless amounts of javascript bloatware. Some dubious security BS. Actively fighting password manager. Poor browser compatibility.

  • torbeg13 James Richards (@torbeg13) reported

    @santanderuk your remortgage process is criminal. Not enough characters to get across how bad this has been. 3 months & £1k waiting for a fix on your error @antanddec get me out of here

  • baroninlondon baroninlondon (@baroninlondon) reported

    @santanderuk your travel insurance customer service is absurd. I've tried calling for over an hour three times with no answer or call back working plus no email response. My advice is to never take insurance with them @MailOnline @TheSun

  • WIZZLAND ‎ ‎ ‎ ‎ ‎WIZ ‎ ‎ ‎ ‎ ‎ ‎ (@WIZZLAND) reported

    @Tesco @santanderukhelp @santanderuk who's crazy idea was it to make people verified using the Santander app to order Tesco shopping online it is crazy and unnecessary it was better the way it was before you know the normal way no app the way you pay on every other site

  • GleannIucha nicola (@GleannIucha) reported

    @santanderuk Why is asking a customer to divulge their 5 digital mobile banking pin considered an acceptable security question y your staff?

  • coleysports88 Lisa Cole (@coleysports88) reported

    @santanderuk your phone service is shocking 2 of your busy store are closed been waiting 25 minutes joke total joke

  • laurasmith10492 Laura Smith 🌈🦄 (@laurasmith10492) reported

    @santanderuk hi my banking app is saying server not responding ? Won’t let me log in?

  • yu1err Yuler (@yu1err) reported

    @santanderuk are useless. Trying to open a student account with them and have been for months now. Every time I apply my credit score goes down so I’m about to give up. Every form of documentation I have available to me is “unacceptable”.

  • MLad80 MedicLad80 (@MLad80) reported

    @santanderuk @santanderukhelp 🚨Morning…your mobile banking app doesn’t seem to be working. Server error message. Not just my account but partners too.

  • SoozeyT Susan Tait (@SoozeyT) reported

    @santanderuk why is your app not working? Thanks.

  • EconomyBeyond Kevin - Economy Class & Beyond (@EconomyBeyond) reported

    Hi @santanderuk. Any chance you can fix your Credit Card repayment system please through Online banking if you don't have a Santander account, please? As much as I would love to root around and set up payments via other providers, settling it via a Debit card is a lot easier..

  • Ray60107381 Ray (@Ray60107381) reported

    @santanderuk Don't be tempted to use this bank, probably the worst Customer service of any bank. Tried to complain and after nearly an hour on the phone the line went dead. This is how they treat their customers.

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported

    @santanderuk Seems to be some issue with OTP's I'm not receiving them.

  • Designs_JoanK Joan Keevill (@Designs_JoanK) reported

    @santanderuk Just received a phishing email supposedly from you telling me my service was blocked and I'd need to pay a large fine to restart it unless I followed a link... very realistic but I wasn't taken in. #Santander #phishing

  • DieselbaxiWight Joanna wight (@DieselbaxiWight) reported

    @santanderuk is online banking down please

Map Check Current Status