Santander Outage Map
The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Santander users affected:
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Transactions
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Garlick
(@ChrisGarlick20) reported
@santanderukhelp , Disappointing wait time on the online help desk to be told I had to speak to a different department. After a 30 min wait time, then had a further 12 mins. All because your online banking platform won't work correctly to set up a direct debit!! @santanderuk @santanderukhelp
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D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦
(@Star_Mix_1982) reported
from
Birmingham, England
@santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.
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Queen Rose Daniel
(@QueenRose900) reported
@NewtonApple132 @santanderuk Thats really awful 😞I could barely get over it when they stole my money,I was able to talk to michal_skyfii on Instagram for help. he's the best on cyber theft recovery right now
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Martyn Bolt
(@martynbolt) reported
@toryboypierce You could try cycling @santanderuk may help
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Creature Tales
(@creaturetalesuk) reported
@VodafoneUK @santanderuk Contacted you helplines this week with people clearly working from home. Both had phone issues where I needed to end the call and could not get my queries dealt with. Are you providing home worker sufficient company phones as this is an issue
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Martin Hughes
(@MartinH01846340) reported
@santanderuk fantastic....just so you know your chat function not working either....priceless
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Ben
(@kitchentowel) reported
@santanderuk trying to get through to your CHAPs team. The whole process has taken 2 hrs so far. This is really poor service.
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Vuestro Lenny
(@vuestro_lenny) reported
@santanderuk blocked the access to my account for no apparent reason and I've been waiting for more than 40 min on the phone with no response. This is so frustrating and I need to make an urgent transaction. Very disappointed with the quality of support.
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Spenbeck
(@Spenbeck) reported
@santanderuk I have a Santander credit card with ample available funds but I cant draw money out from their cash machines! I’ve even been into my local branch and spent an hour with them but they can’t fix it. They promised a call back but none came. Complained online but no help
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Samantha
(@itsessbee6) reported
@santanderuk hi I’ve just withdrew some money at the Santander in Halifax opposite west gate arcade. It took ages, then gave me my card back but didn’t give me my money. It’s taken it from by bank though. Can you help?
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Alex Balfour
(@awbalfour) reported
@benedictevans the @santanderuk web and app wont let you pay for your Santander credit card bill online from a Santander account. Broken for > 2 months. No message or explainer
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peter howard
(@sleepysilvery) reported
@santanderuk Your helpline isn’t working! I have tried to pay someone using my app today - everything aeromedical to go through ok and then the word ‘pending’ appeared. The money has not left my account yet other transactions today by card have. 2nd time this week - embarrassing!
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Christopher Armes 🎢
(@armesie) reported
@TicketmasterCS I’ve upgraded my #clashatthecastle tickets and requested a refund on the original tickets. However, since buying the original tickets I’ve changed bank and my original bank is shut down. I’ve spoken with @santanderuk and they’ve said the money will be…
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Shamo Quaye
(@_chrisllewelyn) reported
I have just wasted 15-20 minutes of my precious time trying to pay of @santanderuk credit card bill. What a waste, I still haven't manage to pay it. The online banking portal is terrible, I can't take it anymore.
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rob stewart
(@robchrisstewart) reported
@santanderuk 30 minutes on hold then the call is cut off. Piss porr service to say the least
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