Santander Outage Map
The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Santander users affected:
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Transactions
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@Andy40928831) reported
@Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk
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Sensible Debate
(@nfptalk) reported
@santanderukhelp @santanderuk Did you manage to get anywhere with this issue?
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JMB
(@JemButterfield) reported
@MirandaFrance1 @santanderuk Nope, but this was otherwise a very convincing mail as regards the wording. Except they provided a link to click on to log in...
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Jamie
(@dejambojambo) reported
@santanderuk this service is a shambles, yet again another weekend no bank
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TimothyAlcock
(@TimothyAlcock) reported
Banks are always shut when your not at work, no wonder they are closing branches down. They are even shut on bank holidays... takes the mick. @NatWestGroup @santanderuk
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john marples
(@johnmarples4) reported
@Saurabh_Sethi25 @santanderuk Turn WiFi off, seems to be an issue with internet providers. I turned off WiFi and connected Mac via phone and both webs and app based worked. Good jobs really as I had 30 lads awaiting wages
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Tricia Fitzpatrick
(@tmpfe05) reported
@santanderuk Why do your bank mangers constantly promise they will call you as a priority the next day to solve an issue that has been going on for over 2 years, and never do. So pi@@ed off with your treatment of your customers
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transformation peopl
(@4be0f8aaeefe4e1) reported
@santanderuk @santanderukhelp #Santander wky is communication and customer services at your company so bad ? 👎
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Snap!Media
(@SnapMediaCo) reported
Memo to @santanderuk - instead of paying millions to Ant and Dec to appear in your TV ads, why not invest in some more customer service staff and keep your current customers happy?
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Chris
(@Chris_________M) reported
from
Bristol, England
@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
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Torralion
(@DavidLe37137721) reported
@santanderuk guys, COVID is no longer and excuse for poor processes and customer service. I’m literally having to move my house into a storage unit because you guys can’t hit a print button (as emailing isn’t for you yet). Hugely disappointed.
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Rossy B❄️
(@RossyTweets) reported
@santanderuk my mums card has been fraudulently used and payments are still being taken out! She has been on hold for 30 minutes to be told nobody is around to help on any automated message? More money is being taken and there’s nothing she can do about it? This is disgraceful!
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semps
(@msemps) reported
@santanderuk we are due to move house on Tuesday. You promised our solicitor yesterday, that they would receive a fax today confirming funds to be released on Monday. No fax. She called and was told, "there's nothing I can do"... Removals booked everyone ready to go, please help!
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nicola
(@GleannIucha) reported
Thinking @santanderuk may as well issue card to my account to any old f***er in the country If someone secures pin code too - happy days Levels of bull presented to cover own ineptitude over security is staggering Wondering if @NatWest_Help would like my money instead
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Roger Sallows
(@rogeedisal) reported
@santanderuk why oh why have you shut the Beckenham and West Wickham branches! I want to put to business cheques in and can’t. At least sort your app so we can do it online. I can see myself leaving soon as this service is appalling.
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