Santander Outage Map
The map below depicts the most recent cities in the United Kingdom where Santander users have reported problems and outages. If you are experiencing problems with Santander, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Santander users affected:
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Transactions
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Sargent 💛
(@DrwSargent) reported
@Niki44 @VirginActiveUK @santanderuk Makes you realise phone banking should be avoided, better to just login to your account via the browser
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Aimee Cozza
(@aimeecozza) reported
@MorganBroadcast Frankly I do not understand with all of the security that these banks are supposed to have why they keep making such poor decisions where people like us get jammed up like this. Hopefully @Santanderuk realizes this is a MAJOR problem and reverses course
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Robyn Daniels
(@RobynsBookshelf) reported
@santanderuk We don't want you, you treat your coustomers like ****.
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Anj 💙 Mask On
(@LarocheCS) reported
@drclairetaylor @santanderuk @bancosantander But don't you have to have the mobile Banking pin initially to access the app?
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Edward Mayes
(@eljmayes) reported
@MorganBroadcast I had terrible issues with the Lincoln branch of @santanderuk a few years ago when a manager went into my account and changed my direct debits without my knowledge. Never did get an apology from said manager. I hope you get things sorted quickly.
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Jasmine 🌹💙 #BLM
(@JassyMine69) reported
@NeilMackay78 @MorganBroadcast @santanderuk Me too. Don't like the lack of security and terrible customer service. So sorry you've gone through this, Charlotte.
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Paul Barker
(@PaulBar81542561) reported
@MorganBroadcast @santanderuk How did they reset your online banking, I have the Santander app and it still requires a password to access. Also was your phone not password protected?
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Tahmina 🇬🇧
(@TahminaOnree) reported
@MorganBroadcast Shocked and sad to read this and how awful all this is. Appalling behaviour from @santanderuk and @VirginActiveUK hope you get your money back 🙏🏽 and scums get caught. The world is f’d up with disgusting people 😔🙏🏽🤬
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On your left
(@zhanpenghng) reported
@MorganBroadcast Charlotte, I suggest you seek the help of @financialombuds to advise you on @santanderuk's decision not to refund.
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elle
(@ElleMaisie_x) reported
from
Leeds, England
@MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc
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Nicky67
(@nicky67) reported
@MorganBroadcast I’m so sorry what a terrible thing to happen to you. don’t give up try every avenue. Have you thought about your local paper or even the bigger newspapers. This is absolutely disgusting of @santanderuk I wish you all the luck in the world in getting your money back
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Aiden
(@FromAiden) reported
@bethanyrutter @santanderuk You have to log in. The crims could very easily have transferred her entire account balance into bitcoin, surprised they didn't, as no merchant can claw that back if fraudulent. Very odd that they went for physical goods leaving a trail.
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Jess Flaherty
(@JessFla_ECHO) reported
@MorganBroadcast So sorry this happened to you, that’s bloody awful. Really hope @santanderuk do the decent thing - this was clearly fraud! Maybe @MartinSLewis could help you?
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oeuf 👋🏻O
(@mairE_keyL) reported
@MorganBroadcast @santanderuk I wonder if he's part of the problem He's in a position to know/fix a lot & know your balance was worth going after A friend in El Salvador found the bank teller where her elderly mom banked Worked with 2 people Kidnapped the mom, took her to THAT teller to withdraw everything
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HappilyUnwoke 🇺🇦🇬🇧🏴🇺🇸✡️🦖💚🤍💜
(@HappilyUnwoke) reported
@MorganBroadcast @santanderuk I left #Santander years ago after the most incompetent, mind-numbingly bad service. They are the worst bank I've ever dealt with, if they were the only bank left I'd go back to keeping cash in the house!
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