Santander

Is Santander down in Liverpool, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Liverpool, England 11/23/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • misswoo64 marilyn polden (@misswoo64) reported

    @santanderuk please can you help me get a mortgage statement. All phone lines have huge waiting times

  • Richard24645065 Richard 1961 (@Richard24645065) reported

    Went to a @santanderuk branch to get money out yesterday as card stopped due to fraud.12 in front of me, took an hr to be seen,but 21 more behind me queuing.Used to be 6 tills at one time, now 3 but only 2 working.Very angry people in there. I hope I never have to go in one again

  • kayswdriscoll Kay Slimming World Driscoll (@kayswdriscoll) reported

    @santanderuk appoling service. Your Maldon ATM took my money trying to contact you to report it and on holds for over an hour #poorservice #santander #shocking I have better things to do

  • ShortSassenach Calltainn (@ShortSassenach) reported

    @santanderukhelp To add insult to injury, the reissued mortgage is £43 a month more than it was! I absolutely can not wait to get away from @santanderuk and I've technically only been a customer since Wednesday! Absolute SCUM!

  • postmaisie Malaisie (@postmaisie) reported

    @santanderuk is your banking app down? haven't been able to log on all day due to 'server error'

  • mumsonamission2 Gabrielle Van der Velde (@mumsonamission2) reported

    @santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • iammaryoshea Mary O'Shea (@iammaryoshea) reported

    Have been trying to get an appointment at my bank @santanderuk since August to transfer an account. It would be easier to get a ticket for Glastonbury. Now that I have one they have withdrawn the cash back offer for transferring accounts! Appalling service.

  • paulelrocks Paul Hutch (@paulelrocks) reported

    @santanderuk Can customer service PM please

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…