Santander

Is Santander down in Liverpool, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Liverpool, England 01/21/2025 00:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (21%)

    Login (21%)

  4. Website (19%)

    Website (19%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Liverpool, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomUpton Transactions
United KingdomLiverpool Withdrawals
United KingdomLiverpool Transactions
United KingdomLiverpool Transfer
United KingdomLiverpool Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IwantmystuffA RobVScustomerservice (@IwantmystuffA) reported

    @santanderuk still stranded in African because of your incompetence. Still can’t use my money because of your incompetence still won’t get a call back because of your incompetence. 0 help 0 care

  • hopeis_power Matt Tate (@hopeis_power) reported

    @santanderukhelp @santanderuk Thanks to the hard work (credit where due) of @PremPropLawyers we should have been able to exchange. You have delayed things due to incompetence. It has also taken over an 1 to talk to anyone. We need you to confirm funds to exchange. Please help

  • AkA56021900 Ak A (@AkA56021900) reported

    @beautymechanic_ @santanderuk Hey ..I did but am now doubting if the emails are genuine. I haven’t received any scholarship grant yet and get an error while trying to log in to the webstore.

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • SOShimmra Shimmra (@SOShimmra) reported

    @santanderuk what’s going on with your telephone service? Been waiting for an hour and still not gotten through to your security team

  • stewspecs Stewart Mitchell.💙 (@stewspecs) reported

    @santanderuk Dont you want new Students to open bank accounts? Child been asked for proof of course which sadly doesnt have her FULL NAME & ADDRESS. Then the upload portal doesnt work & the phone line asks for bank account number she doesn't yet have. Can the Branch help?

  • bettakultcha bettakultcha (@bettakultcha) reported

    Hey @santanderuk what happens when every 'resend' you try for the OTP fails? There's no other option on your website.

  • JackLan33772356 Jack Lane (@JackLan33772356) reported

    Legal advice needed human rights or housing solicitors.please? A disgraceful repossession. Over single mum lost business to COVID. @excludeduk with little assistance. In fact she was given £746. And @santanderuk took all of it, whilst telling her we tried to help u. Kids? Food?

  • pauldw91 Paul Wright (@pauldw91) reported

    @santanderuk I have now been on hold for 45 mins to close my Credit card account. This is dreadful service.

  • AkA56021900 Ak A (@AkA56021900) reported

    @santanderuk after my previous tweet about the aspire scholarship, I have got 3 emails which look suspicious with numerous spelling errorsPlease can I get a phone number for the scholarship grant department whom I can speak with directly to clarify this issue. #Neverstoplearning