Santander down? Current status and problems in Widnes, Borough of Halton, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Jo Boyd (@JoBoyd71656844) reported 5 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 11 minutes ago from Widnes, England

  @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Mike Kivi 🟨🟥 (@mikekivi) reported 27 minutes ago from Liverpool, England

  @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 31 minutes ago from Widnes, England

  @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 32 minutes ago from Widnes, England

  @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Long-E (@LongTingz_L17) reported 45 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 51 minutes ago from Widnes, England

  @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niall S (@S44235689) reported 4 minutes ago

  Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.

• 
  Suzan Jaiden (@suzzy0001) reported 4 minutes ago

  @Keiran_Murphy @santanderuk Inbox cyberhacktoolz on Instagram to help you

• 
  myoung (@myoung5655) reported 14 minutes ago

  @santanderuk, I would love to know the right process to remove my email address from one of your customer accounts. And why do you not do email owner validation?

• 
  Sabrina🇵🇸 (@SabrinaMadlyn) reported 16 minutes ago

  @santanderuk why is it so difficult to get connected to an actual person and not a robot? I'm outside the UK and I need help with my bank account!

• 
  Leecall (@leecall) reported 18 minutes ago

  @santanderuk Hi, my grandad keeps receiving phonecalls from an automated service saying its Santander and asking to press any button to hear the message. Is this something Santander would do ?

• 
  TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported 19 minutes ago

  @RHJOfficial Thank you. I hope @santanderuk and @santanderukhelp note that people are advising to move from Santander due to abominable customer service. Certainly my experience where since Wednesday they have blocked me from transferring money, and emails and phonecalls don't unblock.

• 
  Jeremy White (@jeremyiwhite) reported 19 minutes ago

  @hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.

• 
  Terry Barnett 💙 (@_Terry_Barnett) reported 22 minutes ago

  @santanderuk A 59 minute wait on the phone to request a copy of a mortgage statement only to be told there’s a charge of £5 for this. Having been with you for 16 years it’s very disappointing to see the days of customer service are gone, and those of arbitrary charges are here.

• 
  Ayman yacoob (@mrprivv24) reported 22 minutes ago

  @santanderuk hi we have bike and it’s broken Santander bike we’re would you like as to place this ? ASAP plz

• 
  scooby 🦊 (@lyndyloobyloo) reported 22 minutes ago

  @santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡