Is Santander down in Widnes, Borough of Halton, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Widnes, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Santander outage reports came from the following cities: Leigh and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Liverpool |
Mobile App |
Community Discussion
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Santander Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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SDAA
(@EstebanMasters) reported
@santanderuk your telephones lines are having an issue. When I call to cancel my card, instead of going to “on hold” music, it just starts a monotonous ringing, nobody ever answers.
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karen chinnadorai
(@kaceymyl) reported
@santanderuk Your performance is 0/10 You block my account then leave me hanging on phone for 30mins. You then cut me off as it is now 8pm and that’s me stuck till tomorrow morning. If I had been in a branch you wouldn’t throw customers out. Disgraceful. Not impressed
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CazMc
(@cazmcnamara) reported
@santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…
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Sam Roots
(@samgroots) reported
Wow, ok @santanderuk seems to be giving a case study in bad user experience. I'm applying for a credit card. For context, I have an AmEx which I always pay off. I'm that kind of user. 1) Fill in a long form on the Santander website (address, income, etc) to apply.
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Sir Hobby of Herts
(@THE_SIR_HOBBY) reported
@santanderuk Your customer service is a joke!! Been on hold for 35 minutes and then put through to just a ringing phone for another 10 minutes!! PICK UP THE PHONE NOW!!
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Mark Alder
(@stillinnocent) reported
@santanderuk customer service is dire. First my mother's account access blocked and now mine because the fraud team think transferring money to external savings accounts with reputable financial institutions is strange! Been on the phone all afternoon in various queues. Fuming
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Ezequiel Legeren
(@legerenezequiel) reported
Unacceptable customer service from @santanderuk and @santanderukhelp I’ve been trying to make a payment through their website for the last 3 days and it’s impossible due to ‘technical errors’ and keep you for 30 minutes when trying to connect to an advisor. ABSOLUTELY USELESS!!!
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Mia
(@__miasykes) reported
@santanderukhelp @santanderuk is your app down? Can’t seem to get through to anyone on chat. Can’t send payments on the app at all without ‘oops something went wrong’ message
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miss wisdom 🌹
(@SSummer17) reported
@santanderuk is the Santander online app down as I can’t access it?
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HBARbarmyarmy
(@dave123william1) reported
@santanderuk @santander your customer service is a disgrace, 40 minutes on hold on Monday, 28 minutes yesterday 18 minutes so far today and not got through yet, what an absolute joke of a service