Santander down? Current status and problems in Widnes, Borough of Halton, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 19 minutes ago from Widnes, England

  @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 26 minutes ago from Widnes, England

  @MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Mike Kivi 🟨🟥 (@mikekivi) reported 38 minutes ago from Liverpool, England

  @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 39 minutes ago from Widnes, England

  @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Jo Boyd (@JoBoyd71656844) reported 42 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 44 minutes ago from Widnes, England

  @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 52 minutes ago from Widnes, England

  @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Long-E (@LongTingz_L17) reported 56 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Costello (@johnc62) reported 5 minutes ago

  @santanderuk is it possible to have someone call me from UK to unlock my account? I live in uae and it is difficult to resolve issues on telephone from here due to very long wait on calls

• 
  MsPatelx (@MsPatelx) reported 9 minutes ago

  @santanderukhelp @santanderuk my husband attempted to transfer some money and his card has been blocked, after spending SEVERAL hours trying get through or speak to someone that can help, we have been unsuccessful. It is coming to a week now and he is unable to make transactions.

• 
  Virtutis Gloria Merces - Slava Ukraini (@Thoma5Reid) reported 10 minutes ago from Huntington, England

  @santanderuk I'm trying to access my banking via your banking app, but I get a message saying server not responding try again?

• 
  ]v[etz (@MetzUK) reported 11 minutes ago

  @santanderuk Is there a known problem with logging into online banking? I sometimes get in, including the OTP, but then it kicks me out as soon as I try to do anything like make a payment.

• 
  Katie Harwood (@KatieHa47350741) reported 16 minutes ago

  @santanderuk has the WORST online banking help (never works) and is completely unreachable by phone. Waiting on a call for approximately the 100th time for well over 2 hours for another rude, unhelpful customer support person to spend 30 seconds with me.

• 
  JAMIE NORTH (@Hansumhoggie) reported 18 minutes ago

  So not only do the odious @santanderuk make it impossible to #deposit cash, I then drove to a @Nationwide and their cash machine wasn’t accepting cash deposits either. All part of the banking cartels corrupt #cashless #society

• 
  Sharlut ♣ @World 5-3 (@CharlotteMedler) reported 19 minutes ago

  @santanderuk @JustEatUK hi guys, Justeat are not responding when I accidentally ordered food to the wrong place and their website didn't let me cancel that order. Can you please tell me what to do? Their customer service is appalling and they have no phone line to contact.

• 
  Kaavya Dijendranath (@Kaavya_dj) reported 19 minutes ago

  Shockingly bad experience with @santanderuk in trying to open a joint account. Two months of wait, errors on their part only to be told that our application and credit check validity has expired. So glad that @LloydsBank and @monzo are still my main accounts. #NeverSwitching

• 
  kevster (@keviniddles) reported 20 minutes ago

  @the_spad @santanderuk I had a similar experience moving money with @BarclaysUK You can only move a few K with their 'worldclass' app even with multiple levels of auth and signing, yet have to visit a branch - in work hours - and **** about for 1 1/2 hours whilst various staff fail with thier own IT

• 
  Ray Jones (@rjonesplymouth) reported 21 minutes ago

  Dear @virginmedia @santanderuk & other corporates I try to contact, if you have '...been busier than expected' now for the last 2 years, isn't it time that you expected to be busy? Time to change your messages to 'we don't put enough resources into customer service'.