Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E (@LongTingz_L17) reported from Liverpool, England@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Jo Boyd (@JoBoyd71656844) reported from Liverpool, England@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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steven jackson (@Archtech_design) reported@santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?
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Sheila kirkby (@kirkbysheila28) reported@santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the
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Numin (@Numino2cm) reported@santanderuk Trouble is I can’t get through to anyone that would help
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jaredowens (@jaredowens36629) reported@santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?
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Karly Everley (@KarlyEverley) reported@santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.
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FantasticWildlife (@FantasticWildl1) reported@santanderuk @TSB Santander makes billions profit a year despite driving UK services down. They say they are charging 120 GBP a year for forever free accounts bcoz of Labour's regulations. You can stp them by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.
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Kris (@lookitskris) reported@santanderuk tried all of the above, this has been a recurring problem for months now
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Karen (@Pinkribbonmark2) reportedGet these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬
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Mrs L (@jo_1lesley) reported@santanderuk are there problems with online banking?
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Rose (@RoseUKvalues) reported@santanderuk @TSB Santander customer services is atrocious. The hassle we had opening an account for my 15 year old was wild. Sent 2 types of photo ID, 2 birth certificates, house bills and marriage certificate and apparently ID was wrong, took 3 weeks for them to say they made an error...