Santander

Is Santander down in Brentford, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentford, Greater London, England 02/12/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • proudmummy10 Kira Geddes (@proudmummy10) reported

    @santanderuk my online banking isn’t letting me log into it & my app. Is there an issue?

  • CharlieRobery Charlie Robery (@CharlieRobery) reported

    Anyone having issues with Santander? Can't put a payment through, saying my details are incorrect but 100% are the details in front of me. Before I join a phone queue for 2 hours, is this happening to anyone else? @santanderuk @santanderukhelp

  • asdfghjkLUCY_ l u c y (@asdfghjkLUCY_) reported

    @santanderuk I've got a savings account but can't find my account number or sort code on my online banking - can you help with where I can find this

  • nicgib90210 Nicola Gibson (@nicgib90210) reported

    @santanderuk the level of service I am receiving from you is horrendous! All I want is a new card and it’s taken 2 weeks and you can’t even manage that

  • cpreda1979 Cristian Preda (@cpreda1979) reported

    @santanderuk it looks like i need to change my business account to a bank where the app is not logging me off every time when I am on mobile data and where the customer service is solving the issue. I have another 2 apps from different banks and they are ok...

  • LauraMillerGB Laura Hogger (@LauraMillerGB) reported

    @santanderuk When writing to my husband & I about our new joint account, please address to us both. Not just my husband. This is 2021. New customer not happy 🙄 especially as it was I who initiated the switch not the husband! Can you change this please?!

  • Bigglesdaf Andrew (@Bigglesdaf) reported

    @santanderuk @santanderukhelp what is wrong with the website? I’m constantly getting logged out when I try to do anything! When will you fix the app to allow standing order amendments??

  • WeeAnderson88 Wee Andy (@WeeAnderson88) reported

    **** off @santanderuk. This happens far too often that we can't make payments

  • kerrymoyles Kerry Moyles (@kerrymoyles) reported

    Only 24 hours in to being a @santanderuk customer and I’ve had to phone them 3 times about my credit card which despite being activated refuses to be usable. This doesn’t bode well…

  • Fuzzie67 Anita Foster (@Fuzzie67) reported

    @Tesco my card cannot be confirmed at your checkout and my shopping is being delivered tomorrow, is there a problem again? I'm using my @santanderuk Mastercard?