Is Santander down in Brentford, Greater London, England?
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The latest reports from users having issues in Brentford come from postal codes TW8.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Brentford, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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chris
(@chris_mulveen) reported
@santanderuk Tried your online service and its shocking, just automated so no further with query, i give up !
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Michelle Hallifax
(@MichelleHallif1) reported
@santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks
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Michelle Hallifax
(@MichelleHallif1) reported
@santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks
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Brett 🇩🇪🇬🇧
(@hantskentflyer) reported
@santanderuk Go down again?
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Kimberley Everest
(@Replicess) reported
@santanderuk Why haven't I been able to make payments to my Credit card for weeks?? Mobile Banking says that I have to do it via your main Website....that tells me to pay via Mobile App! Which is it please?! 😟
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AndyBooth
(@tumbledown93) reported
@santanderuk diabolical customer service towards a new customer new security number blocked for a online account that you can only verify via pc🤔not the app told to wait 30 days before ringing back to wait in a queue for 30mins then customer service abruptly ended call
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Kieran Hukin
(@swfcmunch) reported
@santanderuk Is there an issue?
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Depressed by (not just) cladding
(@WharfPotato) reported
@santanderuk very disappointing experience today having transferred hubby to you, spent almost 2 hours on hold to speak to someone, admits your staff made an error then rather than deal as she said she would, she puts my call back into the queue. Second thoughts for the transfer
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Charles Runcie
(@CharlesRuncie) reported
@santanderuk Please please Santander, please remove those TERRIBLE adverts with A+D. They're witless, patronising, embarrassing. Save some money and get Howard from that other lot, or use that meerkat, even a black horse - anything!
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First Disciple Yiling Wei Sect
(@bluberryblushes) reported
@santanderuk I don't want to hold an hour but I also can't register for online banking apparently...and I don't have access to a card because of the delay. Need to order shopping.