Santander

Is Santander down in Brentford, Greater London, England?

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The latest reports from users having issues in Brentford come from postal codes TW8.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentford, Greater London, England 01/12/2026 19:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Brentford, Greater London, England

The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Woking and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @Nattard98 @santanderuk @santanderukhelp Everything is down at the moment due to technical difficulties even at the banks

  • Sarah_Brimble Sarah brimble (@Sarah_Brimble) reported

    @KuyaMaxy @santanderuk That's understandable but when you can't access your own money it's beyond a joke... Tried ringing to transfer money to a different account and can't do that either! My card won't even work to buy things!

  • BrowZeR19 BrowZeR (@BrowZeR19) reported

    @BBCNews @santanderukhelp @santanderuk and of course, the helpful online bot refers customers to online banking to get help 🙄

  • Survivalmast999 ryan (@Survivalmast999) reported

    @santanderuk how long is it going to take for the banking server app to be working as I’m in need of my money as it’s an online account

  • Stephenjd88 Stephen (@Stephenjd88) reported

    @santanderuk You'd expect a bank like Santander to have a failsafe in place so this sort of downtime does not happen. System issues happen but it should not be for this long. I wonder if it's just the big bosses taking all the money themselves and not investing in better infrastructure.

  • KarataNdlovu african_link (@KarataNdlovu) reported

    @santanderuk Let us all switch as of Monday everyone on here we go for a more reliable service and this is not the first time this has happened and it will not be the last on a Sat when everyone is shopping the busiest day of the week …… Really

  • KirstyMac811 Kirsty MacLean (@KirstyMac811) reported

    @santanderuk @santanderuk Thanks for your timely and courteous response, it told me all I needed to know. To *finally* - after years of putting up with an at best OK, at worst disgraceful, standard of banking and customer service - decide to remove my money from your clutches. #byesantander

  • QueerlyTheyreIt Daniel (@QueerlyTheyreIt) reported

    @santanderuk Can I still use my card to pay for things etc? Is it just online? What technical issues? Can you at least be more specific so we know how we are affected?

  • Stephenjd88 Stephen (@Stephenjd88) reported

    @GaryLloyd2 @Ethanta57568167 @santanderuk I expect people to be angry if they can't access their hard earned money. It's embarrassing.

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @scousebird77 @santanderuk Everything is down at the moment. Will probably get fixed today or tomorrow