Santander

Is Santander down in Brentford, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentford, Greater London, England 02/10/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ErichtJohn JohnBoyle (@ErichtJohn) reported

    @santanderuk locked out of account (for no good reason) whilst making critical transaction. 45 mins of 'I'm very sorry to keep you waiting...' Need to leave to make daily call with parents. Dreadful service - will be filing a complaint. Critical transaction has failed.

  • LukieLudlow7 Luke Ludlow (@LukieLudlow7) reported

    @willow1886 @santanderuk I had someone fruadantly take £895 out my Santander account over a month ago John I received a letter from the fraud department today saying please allow us another 20 working days to look into this complete shambles @santanderuk are

  • stevenoverman steven overman (@stevenoverman) reported

    @santanderuk is the most broken bank I've ever experienced. Hours on hold to unlock an account that they blocked due to their own errors. Twice in a month.

  • Huwthomas13 Huw Thomas (@Huwthomas13) reported

    @santanderuk by far worst bank out there today. Long time loyal customer and now no one will even speak to me. Avoid them or you’ll be left high and dry

  • OnkellSov Marvellous Sovia (@OnkellSov) reported

    @santanderuk experiencing terrible service with santander can someone DM me from the team.

  • Namecheap Namecheap.com (@Namecheap) reported

    @dileepdck @santanderuk @actionfrauduk Hello! We have suspended the abusive service.

  • familylawspec Steven Wade (@familylawspec) reported

    @santanderuk you're blocking payments to @zapier again. I raised this last time & was told this was an issue with 3d authentication as a result of new regulation. Can I suggest you speak to each other to resolve this issue that will be affecting thousands of UK businesses?

  • Tim__Jackson Tim Jackson (@Tim__Jackson) reported

    @santanderuk is there a problem with the online banking server ... I can't seem to log on 🤔

  • TonySim32342113 Doyle692017 (@TonySim32342113) reported

    @chrislouisIWSC @santanderuk They are terrible Chris, my advice would be to stay away from them.

  • jAvery68918708 j Avery (@jAvery68918708) reported

    @willow1886 @santanderuk If it’s a password issue Have you tried to reset this via the app. It happened to me last week and after the same call Center waiting I realised there was a reset option via the app