Is Santander down in Brentford, Greater London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brentford come from postal codes TW8.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (20%)
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Website (14%)
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Transactions (6%)
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Withdrawals (4%)
Live Outage Map Near Brentford, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzy E🌏🇬🇧🏴🇮🇪🇮🇳🇫🇷🇧🇻🦕
(@scattysmum) reported
@santanderuk if you are going to block me transferring £10k of my own money to my own account at least have the decency to answer the phone when I call your fraud department as requested.. sick of hearing "very sory to keep you waiting" answer the phone!
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Kirsty Muir
(@KirstyLovesBiz) reported
OMG @santanderuk your customer service is beyond shocking. 40 mins so far on phone and all I want to do is pay my cc balance as your online banking is not working and despite reporting technical issue with payments noone will help me!!! #movingmybalance elsewhere!!!
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]v[etz
(@MetzUK) reported
@santanderuk Is there a known problem with logging into online banking? I sometimes get in, including the OTP, but then it kicks me out as soon as I try to do anything like make a payment.
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John Costello
(@johnc62) reported
@santanderuk is it possible to have someone call me from UK to unlock my account? I live in uae and it is difficult to resolve issues on telephone from here due to very long wait on calls
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bhav
(@simbapatel) reported
@santanderukhelp @santanderuk my cards blocked for some reason I have tried 4 times this week been waiting on call for avg 45mins. Unacceptable service #santander leave this bank so they listen even staff in branch know the issue and powerless #leavestander asap starting movement
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Jeremy Vine
(@theJeremyVine) reported
@DKD247 @BBCRadio2 @santanderuk You have serious problems, Dave. I mean really serious ones
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Pete Wilcock
(@WilcockPete) reported
Once again abysmal customer service from @santanderuk. My credit card disappears from online banking. I ask why - turns out security team want to talk to me about transactions. No notification, and I have to call myself and wait 40+ minutes on hold to resolve. Beyond useless.
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Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS
(@SarahHeleneuk) reported
@santanderuk #Santander You try to make a purchase, as authentication you text me an OTP code and you still block the ruddy payment. THIS IS NOT THE FIRST F'ING TIME.
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gauravnitr
(@gauravnitr) reported
@santanderuk when is the online banking website going to be fixed as it says it is down?
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JAMIE NORTH
(@Hansumhoggie) reported
So not only do the odious @santanderuk make it impossible to #deposit cash, I then drove to a @Nationwide and their cash machine wasn’t accepting cash deposits either. All part of the banking cartels corrupt #cashless #society