Is Santander down in Brentford, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, Brentford and London.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Lombardi-Whitehouse (she/her)
(@lombardi_est87) reported
@santanderuk I have a personal loan with Santander I want to pay back. How do I log in to view the details as I don’t bank with Santander?
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Mia
(@__miasykes) reported
@santanderukhelp @santanderuk is your app down? Can’t seem to get through to anyone on chat. Can’t send payments on the app at all without ‘oops something went wrong’ message
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colin hay
(@ColdoHay) reported
@santanderuk any chance someone from customer service could pick up the phone, been on hold for nearly 2 hours now
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rob stewart
(@robchrisstewart) reported
@santanderuk 30 minutes on hold then the call is cut off. Piss porr service to say the least
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Craig Butcher
(@craigbutcher) reported
How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)
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CazMc
(@cazmcnamara) reported
@santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…
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Daniel Coleman
(@Dan_Coleman98) reported
@santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander
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Craig Butcher
(@craigbutcher) reported
And to top it off, @santanderuk’s interface hasn’t changed for many years resulting in cognitive issues of what I need to be doing. Looks like I’m going to move elsewhere. I cannot handle the stress of this.
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SDAA
(@EstebanMasters) reported
@santanderuk your telephones lines are having an issue. When I call to cancel my card, instead of going to “on hold” music, it just starts a monotonous ringing, nobody ever answers.
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Peter Lucas
(@PeterSLucas) reported
@chocbuttons2 @santanderuk I think there's been a massive text attack from fraudsters on Santander customers. My wife eventually got through; she had texts (which showed real transactions) then phone calls both to landline and mobile. Serious **** here. Don't respond.