Santander down? Current status and problems in Brentford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Brentford, England
The most recent Santander outage reports came from the following cities: London, City of London, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 22 days ago |
|
London
|
Mobile App | 28 days ago |
|
City of London
|
Mobile App | 28 days ago |
|
City of London
|
Transactions | 30 days ago |
|
Hampton
|
Transactions | 1 month ago |
|
Southwark
|
Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
-
xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Patrick (@Everybody63) reported from Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app
-
Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Corinna Reilly (@corinnareilly) reported from Old Windsor, England@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
-
Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandIt’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
-
Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
-
gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
-
Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
-
Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
hay (@hay03494221) reported@santanderuk your liverpool lord street branch has some of the most miserable and rude staff i have ever come across. I don’t know how they get away with talking to customers who are simply asking questions about your products so abruptly and like its a huge inconvenience. Awful
-
Rajia begum (@Rajiatweets) reported@santanderuk I am so disappointed in your fraud protocols. I reported a fraud while the transaction were still pending in the hope it would be stopped. 3 days down the line I have no money no card and the case hasn’t even been investigated yet. I just want this over with.
-
Rachel Bentley (@Rachbentley27) reported@santanderuk of staff did has made a very bad a complex situation 100 times worse. Absolutely disgraceful and without right in taking such action. My aunt is not even a customer of yours
-
Anxiety Sugar (@AnxietySugar_) reportedHead up; A scam company have been using @santanderuk to commit fraud. They appear on your phone as if it's the same number as what appears on the website, however Santander says in their policies that no in-person consultant would call you, only an automated voice if necessary.
-
AskAmy.Life (@AskAmy_Life) reported£332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk
-
(Br)exit Voyeur (@GazfromFlixton) reported@santanderuk Financial services? More like financial service-us! We can send a paper bank statement through the post but we can’t make the same statement available in your online banking!? (Last statement on there is dated 3/3/21! Ridiculous! Security reasons, Joke! 🤯😡
-
Spider-Tweet90 (@VoiceNote4) reportedClearing out my Nans house and found old notes, if I'm not a customer of yours, can Incash them in your banks? @santanderuk @BarclaysUKHelp @AskNationwide
-
Ruth Robinson (@RuthRobinsonLon) reported from Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
-
El 💜⭐️ (@barefootbuswel1) reportedWhy don’t @santanderuk have a 24/7 number? My accounts been blocked, I’ve been at work all day so couldn’t call and need access to my account but their shut 😭😭
-
Ripley Furiosa (@TheJadedUnicorn) reported@santanderukhelp @santanderukhelp @santanderuk Just updating you. I sent an email, as you suggested. I never received a reply. I chased up with another, still nothing. Just as I said, nothing has been done and I’ve been completely ignored, again. Awful customer service.