Santander down? Current status and problems in Brentford, Greater London, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (38%)
- Website (27%)
- Transactions (18%)
- Login (11%)
- Transfer (5%)
- Withdrawals (2%)
Live Outage Map Near Brentford, England
The most recent Santander outage reports came from the following cities: London, City of London, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 19 days ago |
|
London
|
Mobile App | 26 days ago |
|
City of London
|
Mobile App | 26 days ago |
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City of London
|
Transactions | 27 days ago |
|
Hampton
|
Transactions | 1 month ago |
|
Southwark
|
Mobile App | 2 months ago |
Community Discussion
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Santander Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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David Crossinggum (@pmancat) reported from London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Brown (@davidkbrown77) reported@santanderuk fraud team thanks for the genuine support tonight. New complex scam people be aware, don’t give away partners details, DOB, phone number etc. Wife works for NHS in the community was in bed with covid and scammed. We didn’t have much but worried we have lost it all.
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LIttle Superstars (@LouiseLSSC) reported@santanderukhelp @santanderuk this is appalling customer service …. Been trying for 4 hours to get my account cleared over YOUR concerns of hacking cannot speak to anyone …. U should be ashamed of your service ….. I have waiting and waited …. Been cut off …. Why can’t u ring me now
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Ruth Lawlor (@ruth_lawlor) reported@santanderuk hi I need help with a human being and not a robot please. I have a payment to Sky that they have taken twice. They cannot help me and you can't either because the payment is pending. Can you please let me know what to do please
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Emmett (@emmettcoop1) reported@santanderuk waiting another 30min to unblock card. Shocking my partner is vulnerable and stuck in middle nowhere with no money and no access to her card..Sort your phones please!!!!
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DBM Motion Graphics (@madebydbm) reported@santanderukhelp No, that's not true. That's a page about standing orders. My issue is on app/web, when you pay someone it asks if you want to pay now or later. When you set up pay later there's no way to view, amend or delete that payment unless you phone/chat. That's so stupid. @santanderuk
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Greenleaf Artworks (@liz_glartworks) reportedCome on @Tesco and @santanderuk don't you care about customer service. So disappointed with your lack of empathy. You took two payments out made me go overdrawn and then couldn't even apologise for the stress or loss of work caused. #ShameOnYou #rubbishservice
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daryl (@darylcollinson1) reportedIn November I paid 5.84% and someone who paid you a monthly fee paid 5.10% . They now pay 10% and I pay 25%. We both have the overdraft with you @santanderuk how is it ethical to charge one customer 15% more for the same service
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Nicci -Disability Pride Month! Where are the flags (@Nicci_Nixx) reported@santanderuk It is July, July is Disability Pride Month. You don’t appear to have changed your branding to reflect this. Please raise awareness of those with disabilities and show the same amount of support to them as you do the LGB & TQ (not the I) A+ community.
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Mel (@Me19361905) reportedJust when I was preparing to switch everything over to @chase_uk as my main bank there seem to be constant issues. I now may not be able to pay my rent due tomorrow as no outgoing payments possible. Luckily I still have my @santanderuk account to fall back on. Sort it out Chase!