Is Santander down in Brentford, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Brentford come from postal codes TW8.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (57%)
-
Login (18%)
-
Website (12%)
-
Transactions (8%)
-
Withdrawals (4%)
Live Outage Map Near Brentford, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Wala Shukri
(@WalaShukri) reported
@santanderuk Your branch at New Malden High street closed down and moved without notifying its customers and without letting them know where to go or with whom to deal. How do you explain this?
-
Roxy 💙 wear a mask and respect other people's 2m
(@FireyRoxy) reported
@JWAB1996 @ChrisDorrell @santanderuk Please reread my post. At no point have I blamed Dec for Ant's issues.
-
𝙾𝚟𝚎𝚛𝚕𝚊𝚗𝚍𝚎𝚛
(@overlandertheb1) reported
Comedic online purchase from @Screwfix. @santanderuk decided I needed a one-time code. It never came. I phoned them. "Turn your phone on and off and try again." Still no code. Phoned again - Elaine in Liverpool puts me on infinite silent hold. Screwfix site gets bored waiting.
-
sǝɯɐɾ
(@jamesatkins) reported
@santanderuk need to be spending less on Ant and bloody Dec and sorting out their completely useless customer service and fraud team Just wasted 2.5 hours of my life trying to get through to them. Easier to bin my card off by letter to the CEO than to get my card unblocked. #done
-
Operation Crypto
(@OpCryptoUK) reported
@RsrKezz @santanderuk I agree! I’ve never had any issues getting money in or out with Halifax
-
.
(@_mediatrix_) reported
.@santanderuk atm just took my cash deposit and then froze. Said there was an error and spat my card back out, but the cash has not been deposited? What am I supposed to do
-
Saf
(@S4rfraz) reported
Disgusted with the @LloydsBank service, transferred to 6 or 7 different individuals before they finally hung the phone up on me. No customer service, absolutely appauled @Barclays @santanderuk your service is much better
-
Mark McLean
(@Markybhoy68) reported
Absolutely shocking customer service from @santanderuk . Two calls, waited 20 mins each to be directed to a phone that simply rang out! Thank god I’m not a vulnerable customer! 27 years a customer but off to a new provider tomorrow!
-
Jairo Rojas
(@jairorojas) reported
Santander customer service is 💩. Today @santanderuk calls me with recording of urgent need to contact, press any key. Calls from 0808 280 0767. Makes you hold for 28 minutes and than say sorry. No one available to answer. Calls is repeated after an hour. 4Xtoday 120minutes lost
-
Eibhilinho
(@Eibhilinho) reported
@Foster0515 @santanderuk Workedf for them and was forced to bank with them. They're truly awful mate... 1st thing I did when I left was switch account. I've nothing but good experiences with @AskNationwide since.