Is Santander down in Brentford, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (39%)
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Website (26%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of London and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
| Transactions | ||
| Mobile App | ||
| Mobile App | ||
| Transactions | ||
| Transactions | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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⚫️Cilla 'n' Reuben (RIP)🇫🇷🇪🇺#rejoinEU 🌈🔸🇺🇦
(@Metrognome391) reported
@cactus_woman @santanderuk @santanderukhelp What an appalling company. I keep retweeting your messages in the hope that a) someone gets off their arse and actually helps you and b) everyone is warned about their lack of help and avoids them. x
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Saladin Rospigliosi
(@SaladinRospigl1) reported
@VeniVidiLaughed @CooperativeBank @santanderuk Rather than posting letters to head offices, I hand delivered them today to branches, so I know exactly when the subject access request clock started to click….
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Riverman Rob #FBLC #FBPA #FBPE #FBPR #FBNHS
(@RivermanRob) reported
@cactus_woman @santanderukhelp @santanderuk I’m sorry to hear of your problems with Santander. I’m in the market for a new bank, having recently had several poor experiences with coop. Clearly I’ll avoid Santander. Thank you for sharing your experience
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Roshan Patel
(@ro5hi) reported
@santanderukhelp how long is a reasonable amount of time for you to block access to my own accounts with no contact from you to unblock these accounts? I am now into day 6! Is this supposed to be normal?! @santanderuk
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Yvonne
(@marmot_1) reported
@cactus_woman I thought that person was extremely rude and the comments completely unnecessary. I’m really that you are no further forward with resolving the issue with @santanderuk It would certainly make me think twice, no thrice, about moving my account to them.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
@bookingcom Once AGAIN I have replied to this - neither I or @santanderuk can provide you with ANY more information. You MJST have a record of this using the details you have been provided with MULTIPLE times - especially since you admitted the error 2 weeks ago and promised a refund!!!
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Fiona Hill
(@Fiona_Hill) reported
Unbelievable customer service from @santanderuk looks like you are keen to lose a customer for over 15 years.
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david
(@david43ni) reported
@santanderuk why has face id stoped working on iPhone it said to many attempts with face id i flicked the switch back and forth in settings didnt bring it back am worried as have a big deposit of funds coming soon @santanderukhelp still access it thru pin
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stuart@abacus-bloodstock
(@stumat) reported
Banked @santanderuk for 15 years, now the staff say I cannot have counter service so cannot pay cash into my account! And the staff too dumb to realise they are doing themselves out of jobs by saying this! So I go to @PostOffice to pay in instead. Modern convenience my arse
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Janet Ashenden
(@Janetashenden1) reported
@MoneySavingExp @MartinSLewis I made an online application for an ISA in Oct 22 with @santanderuk . Immediately got email to say they would be sending acct details 2-3 days, 5 months later - nothing! Spoken to them weekly, staff unable to help! Anyone else with same issue?