Is Santander down in Brentford, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (35%)
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Transactions (26%)
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Login (15%)
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Website (13%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent Santander outage reports came from the following cities: London, Hounslow, Cricklewood, Tower Hamlets, Harrow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Hounslow |
Transactions | |
| Cricklewood |
Website | |
| Tower Hamlets |
Mobile App | |
| Tower Hamlets |
Mobile App | |
| Harrow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Ambo
(@DaveAmbo) reported
@santanderukhelp Hi @santanderukhelp @santanderuk I am also very aware of the issue. Are your cash point machines still working? it would be nice for you to let me know before I travel to one? Thanks
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Art de Maison
(@ArtdeMaison) reported
@santanderuk Your website is down, your app is down, your ATMs are down, even your branch teller systems are down. You are not fit for purpose. Not a bank. You wasted millions on Ant & Dec which could have been invested in contingency planning for situations like this. #fail
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It is - what - It is 👀
(@BenKastro357) reported
Since when does a technical problem mean I can’t access my account? @santanderuk
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Art de Maison
(@ArtdeMaison) reported
@DaveAmbo @santanderukhelp @santanderuk Just went to a S branch in Windsor, ATM is down, teller can’t tell me my balance!!!
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Stewart
(@Stewart47050851) reported
@santanderuk Yeh the issue is yous are ******* useless
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Liswerry, Wales
@santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!
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Nick Bretherton
(@Brethers) reported
Well thanks @santanderuk @santanderukhelp just had to abandon the weekly shop as your crapp wasn’t working nor could I call anyone or use the online web chat. What a great bank! Sort your **** out
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Ruby
(@Ruby29201698) reported
@santanderuk please explain why I can’t long in to my app account or long into banking account Or noooooooo one is actually working to answer any phone calls U can’t even report ur card stolen
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Ricky Moore
(@RickyMoore1983) reported
@santanderuk How long did it take you to even acknowledge this. You need to tell people anticipated resolution timescales. Standard customer support & tbh, common decency!
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Benny Scotland
(@benny01020304) reported
@santanderuk nice one Santander, closing branches left, right and centre yet your app and online banking have both been down for several hours now. Simply not good enough.