Santander status: access issues and outage reports
No problems detected
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Islington, including 0 direct reports.
- The most recent signal from this area was received Apr 6, 3:09 PM GMT+1.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Islington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Islington, England
The most recent Santander outage reports came from the following cities: Harrow, London, City of London, Ilford, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 26 days ago |
|
London
|
Mobile App | 1 month ago |
|
City of London
|
Mobile App | 1 month ago |
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Ilford
|
Website | 1 month ago |
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City of London
|
Transactions | 1 month ago |
|
Hampton
|
Transactions | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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John Williamson (@willow1886) reported from Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Omar Hassan (@hassano_82) reported from Enfield Lock, EnglandThe worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James Sibley (@jssibley) reported@santanderukhelp @santanderukhelp @santanderuk confirms they really REALLY do not care as they confirm here they do not want to help. DIABOLICAL
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James Sibley (@jssibley) reported@santanderukhelp If you were ‘sorry’ you would help. I’ve given you the information - all you need to do is communicate that to the relevant department and instruct them to HELP. However you choose not to @santanderukhelp @santanderuk
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James Sibley (@jssibley) reportedDo NOT use @santanderuk for your mortgage.Errors happen and then they don’t rectify even though it’s URGENT. They ruin house sales and lack professionalism and compassion. Do your job @santanderukhelp #donotusesantander
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@Stoner #BackBoris100% (@stoner1968) reported@santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨
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Jonathan Laryea (@JonathanLaryea_) reported@santanderuk I cannot access my account via the app. Instructed to call the help desk, been on hold for an hour. Is anyone there??
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The Landlady (@SHLandlady) reportedWhy is @santanderuk down yet again? Almost every time I need to do or check something recently. It's really not good enough. 🤬
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Imam Ahmed (@ImamAhm21224286) reported@santanderuk on hold for more than one hour, was put through to the fraud team by a member of staff who couldn’t deal with the issue at hand. Made a substantial payment which has been blocked and for some reason my primary contact number was not used to get in contact #terrible
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HIRB082119 (@Jossys_Giants86) reported@robertsimms @santanderuk Coincidence, I’ve just had a message from a friend of mine who works for Santander to say he had the most horrible customer on the phone about 3 hours ago who was complaining non-stop so he passed him around 4 of his colleagues for 1.5 hours
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Erin Coleclough (@rinnie1984) reported53 minutes and counting @santanderuk this is awful.... How can nobody be available to take a call? My question will take moments to answer...... Glad I don't bank with you for my current account
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harry singh (@Official_UKH) reported@santanderuk I paid a tradesman for work done in Nov 21. He was/is a cowboy can I recall the funds? If not I proceed down the legal route.