Santander status: access issues and outage reports

Problems in the last 24 hours in Islington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  David Crossinggum (@pmancat) reported 3 minutes ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

• 
  gary watkinson (@WatkinsonGary) reported 5 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 5 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Ruth Robinson (@RuthRobinsonLon) reported 11 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Anna Pattenden (@CopybyAnna) reported 50 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Nuclear Summer (@lizardUnicorn) reported 53 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 59 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Greger (@DianeGreger) reported 5 minutes ago

  @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

• 
  Laura odell (@lauraodell13) reported 6 minutes ago

  @santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap

• 
  Edward Terry (@iamedterry) reported 10 minutes ago

  @santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 10 minutes ago

  @santanderuk you moved my branch without telling me at Canary Wharf and the new one has no counter or anyway to pay coins in. Very poor service.

• 
  Sandy (@deerheartsk) reported 11 minutes ago

  @santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks

• 
  julie (@juliebalfo) reported 12 minutes ago

  @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

• 
  Jonathan Evans (@TotalDCSolution) reported 18 minutes ago

  @santanderuk WAITED 37MIN TO GET THRO CALL DROPPED ON A TERRIBLE LINE DIDN@T CALL BACK LIKE THEY SAID THEY WOULD. Goodbye Santaner !!

• 
  The Pixel Princess (@PixelPrincessRG) reported 21 minutes ago

  @chaosprimeZ @santanderuk i had similar issues with them a while back. Ive now moved to Nationwide.

• 
  Bonnie🫡and Clyde 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ElznGaz) reported 22 minutes ago

  @santanderuk have you a problem updating balances after transfers ?

• 
  mia - working in Mental health peer support. (@Mia10975) reported 23 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'