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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Islington, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Islington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • pmancat
    David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • irmelville
    Ian Melville (@irmelville) reported

    @santanderuk how the hell is someone supposed to get any help.. phone call.. on hold for ages... online chat... passed off to await someone.. for ages... your X help address.. no response... this is appalling

  • andyparsons3
    AP (@andyparsons3) reported

    Nothing says “we value you as a customer” like locking a paying customer out of their own money with zero explanation for most of a working day. @santanderukhelp @santanderuk @bancosantander

  • UrmstonMeadows
    Urmston Meadows (@UrmstonMeadows) reported

    @santanderuk - we'll put your fees up but don't worry, the service will be even worse

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk @santanderukhelp so after contacting me you still couldn’t help me either - 8 hours blocked accounts for no reason, no support, no customer services - appalling absolutely appalling service

  • Midnight_x83
    . (@Midnight_x83) reported

    @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

  • omgitsmaks
    Maks (@omgitsmaks) reported

    @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?

  • andyparsons3
    AP (@andyparsons3) reported

    Under FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK

  • loveforplymouth
    pink ladies plymouth (@loveforplymouth) reported

    @santanderuk We called as the wait is terrible can’t even give us an appointment over the phone got told to come in today but the cue is massive plus only 2 staff again no one on the floor helping staff should have the AVAILABILITY TO HELP IN BRANCH

  • wilpappi
    Adam Wilpappi (@wilpappi) reported

    @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

  • ghatispeaks
    AK (@ghatispeaks) reported

    @santanderuk your customer service is terrible. I think I should move to first direct