Santander status: access issues and outage reports

Problems in the last 24 hours in Islington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 10 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Nuclear Summer (@lizardUnicorn) reported 15 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 23 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Ruth Robinson (@RuthRobinsonLon) reported 42 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  David Crossinggum (@pmancat) reported 47 minutes ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

• 
  gary watkinson (@WatkinsonGary) reported 53 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Anna Pattenden (@CopybyAnna) reported 54 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ∆ (@intelcymru) reported 2 minutes ago

  Sick Sikh seek help @santanderuk

• 
  Sheila kirkby (@kirkbysheila28) reported 3 minutes ago

  @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 3 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  jo (@5arstudent) reported 6 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 7 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Manavmeet Singh (@Manavvv31) reported 7 minutes ago

  @hnjsamuels @santanderuk Modern banking somehow manages to make you feel both over monitored and completely unsupported at the same time. Blocking important payments while removing basic human service is the exact kind of thing that drives people mad. @hnjsamuels

• 
  100 (@GhostNoFace0101) reported 8 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  Sorare Rhino (@FifaThing) reported 12 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Andrew (@ibkis30) reported 16 minutes ago

  @antanddec @santanderuk You have such a ******* nerve telling people about getting hello with a mortgage when you're worth billions why don't you talentless ***** **** off

• 
  Nick (@petch_nic) reported 17 minutes ago

  @santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?