Santander status: access issues and outage reports

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  gary watkinson (@WatkinsonGary) reported 13 seconds ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 1 minute ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Jane Tippett (@Janietip) reported 10 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Omar Hassan (@hassano_82) reported 13 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Ruth Robinson (@RuthRobinsonLon) reported 34 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Ruth Robinson (@RuthRobinsonLon) reported 35 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  John Williamson (@willow1886) reported 53 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 58 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ahmed Mohammed (@youvsyoultd) reported 58 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Hughes (@MartinH01846340) reported 8 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Aidy (@Adey22) reported 9 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 11 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Tyler (@Empty_With_You) reported 13 minutes ago

  The ******* crooks @santanderuk have put a block on my bank account without ANY warning because I didn’t change my contact details due to them already being correct. Absolute ******* scumbags.

• 
  Aidy (@Adey22) reported 15 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  SteveR (@SteveR69420419) reported 25 minutes ago

  Is @santanderuk online banking down???

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 28 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  Steve Scarebear (@Scare158Steve) reported 29 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Mark (@MarkETank) reported 29 minutes ago

  @JohnHann0404 Can't speak for NatWest but @santanderuk also have this in their app: Select 'Menu' in the top right at login, then 'My Money Manager' and there it is 'Carbon footprint'. Can't screenshot due to app restrictions.

• 
  On The Write (@On_The_Write) reported 32 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been