Is Santander down in Enfield Lock, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (19%)
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Website (13%)
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Transactions (6%)
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Withdrawals (4%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of Westminster and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of Westminster |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk so you've just sent me a message to say you've removed the block from my account, a great pity you did it in the first place just because I wouldn't tell you what I was spending my money on! And I still haven't had the letter with the summary of the complaint from
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@Richi 😷 Jennings
(@RiCHi) reported
@santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?
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SGK 🔥 🚩
(@captaink99) reported
@openrent hello my tenants are having problems Paying the Remaining Balance due to an over zealous fraud expert at @santanderuk @santanderukhelp who are saying that the tenant should not click on the link from open rent to pay the final balance. Can I speak with anyone to solve?
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Sarah Pumfrett FCCA CMIIA SIRM
(@SarahPumfrett) reported
@santanderukhelp @santanderuk Is any1 working on #security helpline today? Calls not answered since Wednesday. Urgently need to talk to you - can you get back to me today please? I have a deeply distressed elderly client of yours that is erroneously locked out of online account.
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Becky Elkin
(@beckybooelkin) reported
@santanderuk will anyone ever actually pick up your phones? Locked out of my app, only way to unlock is to call and for the fourth day in a row I’ve been on hold for almost 45 minutes!! Shocking service
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Myrddin Edwards
(@MyrddinE83) reported
Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable
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El Pres
(@gildovia) reported
@santanderuk hello. My Mum has found a customer's debit card. What should we do?
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mette baillie
(@freja_fashion) reported
@santanderuk morning, I’m experiencing issues with the alerts I have set up on my account only some of them are coming to me. Can you let me know if that’s a known problem and if you are working on fixing it? 🙏
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Innes Gray
(@htcig58) reported
@santanderuk - Ok so now I very frustrated. A recurring charge (paid for a number of years) has now been flagged three times as a possible problem transaction Each time I say I recognise the transaction which does nothing to process the transaction. 1/2
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Mike Molyneaux
(@MolyneauxMike) reported
@santanderuk - simply appalling customer service from your operators. Sort it out. Why should I wait over an hour on the phone!