Is Santander down in Enfield Lock, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of Westminster and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of Westminster |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ally Fabish
(@Fabish) reported
@santanderuk been trying since 2.07 to talk to someone. It’s now 3.47, worst customer service ever
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Eelin loyn
(@eeloyn) reported
@santanderukhelp @santanderuk 3 hours to get through your customer service 😡😡😡 shocking service! WFH is not working for your company. Complaining on behalf of my husband who doesn't have Twitter.
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Antlarr
(@Antlaarr) reported
@santanderuk you called me for an appointment re my mortgage and hung up after one ring. After 20 years with you it has been a difficult and slow process to discuss our mortgage. Generally not impressed
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Josh dyer
(@joshdyer96) reported
If anybody banks with @santanderuk I would close that account ASAP, absolute waste of space. Shite opening hours for the working man, takes 45 minutes minimum to get through on the phone. Then when you get through, another 45 mins as they have transfer again!
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Flash
(@portybelly) reported
@santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless
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h
(@chumpmarketing) reported
@santanderuk Mike regnier sort out your fraud team. Worst service of the lot. Unblocked my cards without telling us so the only ones continuing to use our cards were the fraudsters. Geniuses you must employ.
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Emily
(@emistar86) reported
@santanderuk i need advice on mortgage but after 15 minutes on hold and all the branches around me closed down, how can I get in touch?!
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Matthew
(@MKRJ10) reported
@santanderuk Off to a cracking start, trying to move my money and you block me already 👍🏼 No wonder you are at the bottom
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Cassia
(@cjcrichton) reported
@santanderuk you pay no interest and subject us to ant and dec how about £140 to stay a customer?
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Antlarr
(@Antlaarr) reported
@santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService