Santander

Is Santander down in Enfield Lock, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Enfield Lock, Greater London, England 09/13/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (20%)

    Website (20%)

  4. Login (17%)

    Login (17%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Santander outage reports came from the following cities: London and Waltham Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IainScarlett Iain 'Will' Scarlett 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🏉⚜️🃏🦌🐦 (@IainScarlett) reported

    @LizKershawDJ @TraceyLiddle @santanderuk Once managed to get a customer the cash on the same day they were given the cheque from a share sale, because I knew if you walk into the branch its issued from, they have to make a decision to pay there and then. How muxh are we talking about? Cont/...

  • MrMKimber Martin Kimber (@MrMKimber) reported

    @santanderuk @santanderukhelp @bancosantander no one in your fraud office picking up the phone. Dreadful service

  • jadoregeorgia Georgia ♡ (@jadoregeorgia) reported

    Heyyy @santanderuk when are card is due to expire, you’re website says an automatic one will be sent out? Any idea when it should arrive?

  • Zapex111 James charles (@Zapex111) reported

    @santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.

  • RussellDanny Danny Russell (@RussellDanny) reported

    @santanderukhelp you need to contact me, you keep emailing me but I am NOT a customer of @santanderuk (thankfully given your ineptitude). I have spoken to you several times about correcting your error but you refuse to remove my details

  • oliverwarnes Oliver Warnes (@oliverwarnes) reported from Carlisle, England

    .@santanderuk not happy with service for a chargeback. Your team keeps asking for the same already provided.

  • wi6514 Dave Wilson (@wi6514) reported

    @santanderuk how does a customer contact you if they don’t have Access to the Internet, my elderly mother needs a new card sending

  • Youngty16 Tipper (@Youngty16) reported

    @santanderuk yall be on some fraud ****… yall must think i work for your ***’s… watch me closing my account..

  • Zapex111 James charles (@Zapex111) reported

    @santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.

  • THE_POETIC_MIND The Poetic Mind (@THE_POETIC_MIND) reported

    @santanderuk absolutely **** bank with **** service...People over the phone don't know what they are doing...Searching for a good bank