Santander

Is Santander down in Enfield Lock, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Enfield Lock, Greater London, England 04/24/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Mobile App (26%)

    Mobile App (26%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Santander outage reports came from the following cities: Tower Hamlets, London, Hatfield, Cricklewood, North Finchley, Islington, Hackney and Ilford.

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City Problem Type Report Time
United KingdomTower Hamlets Mobile App
United KingdomLondon Mobile App
United KingdomHatfield Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCricklewood Transfer

Community Discussion

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Santander Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • marmot_1 Yvonne (@marmot_1) reported

    @cactus_woman I thought that person was extremely rude and the comments completely unnecessary. I’m really that you are no further forward with resolving the issue with @santanderuk It would certainly make me think twice, no thrice, about moving my account to them.

  • david43ni david (@david43ni) reported

    @santanderuk why has face id stoped working on iPhone it said to many attempts with face id i flicked the switch back and forth in settings didnt bring it back am worried as have a big deposit of funds coming soon @santanderukhelp still access it thru pin

  • charlottekiely_ charlotte kiely (@charlottekiely_) reported

    @santanderuk @santanderukhelp I have received an email from Santander regarding fraud activity on a previous card. However, I closed my account with santander in Nov.2022. Helplines ask for a 5 digit number which I no longer remember as I no longer use the account. Please help

  • ExBusinessman Ex Businessman (@ExBusinessman) reported

    @santanderuk Banking App not working.

  • cactus_woman MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️ (@cactus_woman) reported

    I can & will make a formal complaint to the Ombudsman, but this doesn 't fix the problem of needing to use my @santanderuk bank a/c - to transfer money to my 2 savings accounts. Just been on the phone for 50 mins only to be told "someone will call me back" at some point. AGAIN.

  • Sensespeaking jayne dough (@Sensespeaking) reported

    @bancosantander @santanderuk what kind of bloody service are you running. My daughter has a savings account with over 10k in it; a current account and a credit card is never o redrawn and today you give her notice that you are closing it?? Why??? She is IDEAL customer

  • ro5hi Roshan Patel (@ro5hi) reported

    @santanderuk blocked for sending money to…myself… when will you give me back access to my own accounts?!…been 2 days waiting already!

  • ro5hi Roshan Patel (@ro5hi) reported

    I already have - 3 times in fact. Was advised to go to branch. Did this, with passport/driving license/bill.., still told to go elsewhere! STILL waiting after 40hours plus for access to my own account @santanderuk

  • MurrayEwan2023 Ewan Murray (@MurrayEwan2023) reported

    @santanderuk I am about to become an employee of your company as of May 2nd 2023 and part of the process is to make sure I have an open Santander bank account ready for that time. I had an account before but I can’t remember any of the log in details. It may even be closed by…

  • Fiona_Hill Fiona Hill (@Fiona_Hill) reported

    Unbelievable customer service from @santanderuk looks like you are keen to lose a customer for over 15 years.