Santander

Is Santander down in Enfield Lock, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Enfield Lock, Greater London, England 12/18/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (26%)

    Login (26%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Santander outage reports came from the following cities: Romford and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mosaliee Rosie Posie 🦎 (@Mosaliee) reported

    @santanderuk pls help. I am trying to get on the app to move some money and it says "we have stopped the app as you seem to have an app that isnt secure"????

  • RandomParticles MB (@RandomParticles) reported

    @santanderuk I wouldn't switch to bank with you for £130,000. You are a horrible company to deal with as a customer. You are STILL sending post in my name to my sister's address 10 years after I stopped having anything to do with you.

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @financialombuds please advise. Went into @santanderuk to speak to a lady about a problem with an account switch. She cancelled all my cards,now i cannot transfer to @AskNationwide . Second time they have thrown a roadblock. There is a guarantee that account switch takes 7 days

  • Nicolaw71434810 Nicola woods (@Nicolaw71434810) reported

    @santanderuk 6 years since my mum died and Santander are still causing us a headache with the trust. We employed independent financial advisor to help us and Santander are so incompetent things still not dealt with. Numerous complaints have been placed to your company,you don’t even respond.

  • RyanKennedy1992 Ryan (@RyanKennedy1992) reported

    @santanderuk have the worst customer service about

  • shabs_uk Shabba Dabba Do (@shabs_uk) reported

    @santanderuk @santanderukhelp how long are waiting times? Currently at 25 mins…..phone lines down? No one to answer? Poor service.

  • BradleyTAllen01 Bradley Allen (@BradleyTAllen01) reported

    @santanderukhelp @santanderuk The option to easily pay your credit card off from a differnt bank account is still unavailable for over a month now? how long does it take to fix this?

  • kills1 Stephen Kill (@kills1) reported

    @santanderuk Hi, I waited half an hour on your phone line to update my mobile number to allow me to login to your online services on Saturday. My old mobile number is still showing on the website on Sunday. When will this be updated please?

  • Wasim_Pervaiz Wazcam (@Wasim_Pervaiz) reported

    @santanderuk block my account for ‘security’ reasons and then can’t answer phones. Amazing

  • spacie_cake (dis)grace (@spacie_cake) reported

    @santanderuk ‘s customer service is absolutely abysmal. 🙃🙃🙃🙃