Santander

Is Santander down in Enfield Lock, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Enfield Lock, Greater London, England 04/03/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (32%)

    Transactions (32%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Website (15%)

    Website (15%)

  4. Login (13%)

    Login (13%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Santander outage reports came from the following cities: Hatfield, London, Cricklewood, North Finchley, Islington, Hackney, Ilford, Paddington and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHatfield Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCricklewood Transfer
United KingdomNorth Finchley Transactions
United KingdomIslington Transfer

Community Discussion

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Santander Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AgentKe0 Spiderman Hypeman (@AgentKe0) reported

    @santanderuk HELLO, I STILL CANT MAKE PAYMENTS, I NEED TO GET MY SHOPPING DONE, I DO NOT HAVE ACCESS TO MY PHONE RIGHT NOW CAN YOU PLEASE MESSAGE ME

  • glanyrafonwales oldmaninwales (@glanyrafonwales) reported

    @santanderuk customer service today, utterly pathetic & unprofessional. Working from home clearly doesn't work 🤬 #shitshow

  • Ladyd23Debra Debra Leigh (@Ladyd23Debra) reported

    @santanderuk It’s still not working for online payments / not good Santander - terrible service. It needs to be addressed and it seems it’s MasterCard - they should be held accountable for this ! People need their money and for it to work. I rang yesterday I was told to keep trying !!

  • LizMolondon Liz Moloney (@LizMolondon) reported

    @santanderuk You sent me a message after I attempted to make a purchase twice last night. Can't get an answer why. Is it related to issues?

  • AerosolST AerosolSupa (@AerosolST) reported

    @santanderuk I've been thinking about upgrading my account but the problems are just too frequent. No way.

  • leckthesimp Leck (@leckthesimp) reported

    @SafcMicky @santanderuk if it helps Ive found transfers via bank to be working - just nothing else (idk if this helps or not but I hope it does)

  • VauseAustin Austin Vause (@VauseAustin) reported

    @santanderuk online payment down again for the 2nd time in less than 6 months. Time I looked for another bank I think

  • _DarrenMcgregor Darren Mcgregor (@_DarrenMcgregor) reported

    @santanderuk But yet this morning when I made you aware you told me there's no known issues and to contact your very busy phone line for help 🙄

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • intervalwhine zoe lovell seenan (@intervalwhine) reported

    @santanderuk You should have put this message up on your website as soon as you were aware of the problem. It would have saved me and many others a long phone wait, and spared your call centre staff many irate customers.