Santander

Is Santander down in Enfield Lock, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Enfield Lock, Greater London, England 02/17/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (25%)

    Transactions (25%)

  2. Website (22%)

    Website (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (20%)

    Mobile App (20%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Santander outage reports came from the following cities: Romford, London, Islington, Poplar and Borehamwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomRomford Transactions
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Philby1976 PhilippaB - Vitorino Hilton Stan Account (@Philby1976) reported

    @lynseyhooper @santanderuk Try the 'chat with us' button from your online account, that seems to be working (bot first).

  • cr8red Andy Campbell (@cr8red) reported

    Hey @santanderuk sooo that approved mortgage offer we first spoke about on 7th May... I’m still waiting on confirmation. Yep, still. 35 days later. (You promised 14 days max.) I don’t like complaining, but I’m literally going to lose my house if you don’t fix this tomorrow.

  • SinclairSammy Samantha Sinclair (@SinclairSammy) reported

    @santanderuk just want to say I just spoke to a lovely woman at customer services and she was very friendly and very helpful and even resolved my problem! Thank you!

  • suzie_warren Suzie Warren (@suzie_warren) reported

    @santanderuk Chat with us not very helpful at all. Calling you on the phone - almost impossible. Time to move banks #badcustomerservice

  • ActressSkye Skye Fowler (@ActressSkye) reported

    @gracierosechid1 @santanderuk Disgusting!!! Did you get it back!? I've had 4 accounts WIPED! funny thing is @santanderuk allowed the scammer to do around 80 transactions!! And didn't even flag it!!? Awful!!!

  • Mariecweir Marie Carter (@Mariecweir) reported

    @santanderuk can you help us get hold of your house valuation team please? On hold for over 3 hours over the last two days. I still can't speak to anyone whatever time I call. Our house sale is depending on this! Thanks very much

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lynseyhooper @santanderuk They hoping you put the phone down

  • RachelWhyte82 Rachel Whyte (@RachelWhyte82) reported

    I went into my @santanderuk branch on Thursday to provide evidence of my name change. Since then I’ve received multiple emails addressing me by my old name and title and asking how the service was. Please can you confirm my details have actually been changed?

  • yiota_demetriou Yiota Demetriou (@yiota_demetriou) reported

    @santanderuk @santanderukhelp can you help? (See thread)

  • Dotlovesature Doris 💚✌🏽🐝 (@Dotlovesature) reported

    @santanderuk trying to change my address online, I type in postcode and flat number and click continue but keeps returning to previous page, highlighting house number and house name! I only have a flat number! Help!