Is Santander down in Enfield Lock, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Antonio Berrios
(@TonioBerrios) reported
******* had it with **** IVRs this morning. @santanderuk @ThreeUK I'm looking at you! Show me a customer that actually enjoys using your IVR systems.
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Martin Kimber
(@MrMKimber) reported
@santanderuk @santanderukhelp @bancosantander no one in your fraud office picking up the phone. Dreadful service
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shilpa pennie p
(@ShilpaPennieP) reported
Second attempt to speak to someone @santanderuk @santanderukhelp already 11mins in listening to a balance I did not ask for, blah blah loans blah blah website blah blah I’ll put you through !! NOW endless repeats of brain pecking music & rec messages to keep holding #santander
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kimberly smith
(@Yuslords) reported
@Zapex111 @santanderuk After many attempts to recover my hacked account back, support wasn't helpful all thanks to @ETHICAL_HACKER07 on Instagram who came to my rescue and recover it back for me, he's Genius, I can't stop recommending him
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deus
(@ReusDu) reported
@santanderuk need to hire more customer service staff - even they are outsourced. The amount of times I’ve had to wait more than 30 minutes. Sandy live chat needs a new NLP programmer #santander
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chloe
(@chloe_k_99) reported
@santanderuk after 0 help for month now finally get somewhere with my new bank card most help had in month after being told 5 stories my card been made oh it actually hasn’t turns out should had month ago you jst didn’t want replace one was already made for Me, shocking help
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Georgia ♡
(@jadoregeorgia) reported
Heyyy @santanderuk when are card is due to expire, you’re website says an automatic one will be sent out? Any idea when it should arrive?
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Jonathan Rogan
(@JonnyRogan) reported
Has anyone else had issues opening a business bank account with @santanderuk. I an existing customer and I was told they are recruiting staff and will get back to me when this occurs. Yet @Tidebank offer to do it online in minites. #customerservice
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Amit Kale
(@avkale) reported
@santanderuk what do I need to do to get through customer service.. 3 days of 30+ mins of hold time (leading to frustration and disconnect) and then giving up. Debit card locked, can't withdraw money/use the card for purchases. Disappointing service. Sigh!!!
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Anita RH
(@anitabroadcast) reported
@santanderuk accessing online banking from abroad is expensive. Have to use mobile data. So far cost me £52,00 to make two transfers as unable to access account otherwise.