Santander

Is Santander down in Enfield Lock, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Enfield Lock, Greater London, England 02/25/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • killerofwatches Claire Ann Teresa (@killerofwatches) reported

    @santanderuk the Ant and Dec adverts have made me question banking with you for some time, considering that at least one of them is a massive Tory & a drink driver, but the latest one is so god awful it may actually be the last straw. #embarassedforyou

  • RussellWood255 Russell Wood (@RussellWood255) reported

    ATM swallowed my @HSBC_UK card for no reason when my account has a healthy balance. Need cash for my son’s birthday surprise today. Not even a ‘sorry’ from customer services. Will be closing all my accounts this week. Hello @santanderuk - you’re getting a new customer!

  • TheRealDanSaedi Daniel Saedi (@TheRealDanSaedi) reported

    @mdudas @santanderuk Almost certainly is in the terms of service when you sign up that they can limit payments to certain entities

  • RajMalh29050501 Raj Malhi (@RajMalh29050501) reported

    @santanderuk great results but at the price of non-existent customer service, the ceo gives himself a big pat on the back and stonking bonus $$$$

  • Footsie31 Footsie3 (@Footsie31) reported

    @santanderuk on hold now for 2 hrs. Spoke to someone briefly and put back on hold. I have now been on hold for over 6 hrs in 2.5 weeks and problem still unresolved despite your complaints department writing to me to say it was. Utterly unbelievable.

  • lucy230114 Lucy C (@lucy230114) reported

    @BarclaysUK I went and drew money out of a @santanderuk cash machine but never got the money! I’m now down on my account and have no money! Can’t get through to anyone and the app doesn’t help at all! Not happy

  • janat34 Jan Colley#Reform#Rejoin#FBPE (@janat34) reported

    @santanderuk You have massively complicated my life. Denied me access to my account for no understandable reason. Finally sent me new security details but for business and not personal account. Customer assistant said ‘amateur mistake’ but just use business app. But this does not

  • Scottymillar Scott Millar (@Scottymillar) reported

    @DeanRobinson4 @santanderuk I think there just might be bigger issues in the world right now than, whether you can access your bank card

  • Nick54549846 Francis (Frank) Llewelyn "Ponch" Poncherello (@Nick54549846) reported

    @santanderuk Who ******** are you to tell us what to do with our money regarding Crypto exchanges? It’s our hard earned money! I’m leaving soon! I’m sure a lot of others will be leaving too! Cheeky bastards!

  • NewThinkable NewThinkable (@NewThinkable) reported

    @santanderuk why are you banning payments to crypto exchanges? If it's about protecting the customer, why are you still allowing payments to gambling sites? I understand you are under threat, but you have no right to decide how people spend their money. I've closed my account.