Is Santander down in Ealing, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ealing, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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            Website (33%) 
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            Mobile App (33%) 
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            Login (19%) 
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            Transactions (7%) 
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            Withdrawals (4%) 
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            Transfer (4%) 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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 Chris Creissen 
    (@ChristopheSkis) reported 
    
        from
            Hillingdon, England Chris Creissen 
    (@ChristopheSkis) reported 
    
        from
            Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx 
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 OD 💚 
    (@Olivia121994_) reported 
    
        from
            Harrow Weald, England OD 💚 
    (@Olivia121994_) reported 
    
        from
            Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing. 
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 Marc Hartog 
    (@marchartog) reported 
    
        from
            Radlett, England Marc Hartog 
    (@marchartog) reported 
    
        from
            Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp 
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 Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice. 
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 Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman? 
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 FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandIs there a problem @santanderuk ? 
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 Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you. 
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 Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service. 
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 gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you. 
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 John Williamson 
    (@willow1886) reported 
    
        from
            Enfield Lock, England John Williamson 
    (@willow1886) reported 
    
        from
            Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡 
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 Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke 
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 Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England@RichardBurgon Wee problem with @santanderuk? 
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 Marc Hartog 
    (@marchartog) reported 
    
        from
            Radlett, England Marc Hartog 
    (@marchartog) reported 
    
        from
            Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp 
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 xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service 
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 Omar Hassan 
    (@hassano_82) reported 
    
        from
            Enfield Lock, England Omar Hassan 
    (@hassano_82) reported 
    
        from
            Enfield Lock, EnglandThe worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!! 
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 peter howard 
    (@sleepysilvery) reported 
    
        from
            Kingston upon Thames, England peter howard 
    (@sleepysilvery) reported 
    
        from
            Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please? 
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 Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, England Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful… 
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 Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, England Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”. 
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 Bethany Cole 
    (@coleb86) reported 
    
        from
            Ealing, England Bethany Cole 
    (@coleb86) reported 
    
        from
            Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help? 
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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 Rob G 
    (@R_Gre8) reported Rob G 
    (@R_Gre8) reported@santanderuk I left @HSBC_UK because they would not let me have more than £500 of MY money from 1 of their branches, @santanderuk thank you for the friendly service your team gave today, I withdrew money with no (reasonable) limit & no one interrogated me about what it was for! 
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 Call Me Ham 👳🏾♀️ 
    (@thehalalham) reported Call Me Ham 👳🏾♀️ 
    (@thehalalham) reported@StuartJones7 @santanderuk Don’t get HSBC their customer service is awful 
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 Caitlin McCann 
    (@Tatty_Bojangles) reported Caitlin McCann 
    (@Tatty_Bojangles) reportedMeanwhile his @santanderuk account was dealt with within 3 days, no issues. 
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 PaulHi 
    (@PaulHi) reported PaulHi 
    (@PaulHi) reportedWaah! Booked @KLM_UK flights using @santanderuk credit card. KLM website says transaction failed, so no reference number. But Santander app showing payment as successful. Erm... who has my money? And are my flights booked or not? 
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 Marian Harvey 
    (@MazEHarvey) reported Marian Harvey 
    (@MazEHarvey) reportedJust had the worst customer service experience with @santanderuk @santanderukhelp 45 mins of complete uselessness!The advisor did not have a clue how to deal with my enquiry (simple ISA / new account). Get a grip of your agents Santander! I will never bank / invest with you! 😡😤 
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 Sian Griffiths 
    (@SianGriffiths6) reported Sian Griffiths 
    (@SianGriffiths6) reported@santanderuk Hi Santander - do you have a direct email address for your Get to know your team department? Customer abroad is trying to get hold of anyone who can explain why account frozen and isbeing told to speak to that team. Left on hold for long periods and can’t get through 
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 ****** 
    (@bimbos4real) reported ****** 
    (@bimbos4real) reported@aldiwhereisit @santanderuk So sorry about that, Try reach out to Dream_hacks02 on IG or text +1 (325) 268‑1807 his reliable, instead of waiting for automated text from support team which won't help 
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 Guilty of Being Right 
    (@gb_right9) reported Guilty of Being Right 
    (@gb_right9) reported@santanderuk @santanderukhelp Your service is atrocious and this is almost a daily occurrence. Your banking app constantly comes up with errors its literally a lottery as to whether ill be able to log in or not, and your website isn't working at all. 
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 Oliver McVeigh 
    (@oliver_mcveigh) reported Oliver McVeigh 
    (@oliver_mcveigh) reported@santanderuk - an exhausted and frustrated customer. Account locked, no one answering, only reply from your teams is wait a few days …it’s now been a WEEK. Unacceptable. Please have a senior manger call me 
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 Stuart Leigh 
    (@StuartLeigh1) reported Stuart Leigh 
    (@StuartLeigh1) reported@santanderuk do you think it acceptable that as I customer I have had to wait 47 minutes (so far) for someone to answer the phone?