Santander

Is Santander down in Victoria, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Victoria, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Victoria, Greater London, England 11/05/2025 10:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (38%)

    Website (38%)

  2. Mobile App (33%)

    Mobile App (33%)

  3. Login (21%)

    Login (21%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Victoria, Greater London, England

The most recent Santander outage reports came from the following cities: Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Website
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Victoria, England

Latest outage, problems and issue reports in Victoria and nearby locations:

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnyiaShola shola Anyia (@AnyiaShola) reported

    @santanderuk your help desk is very unhelpful and can’t think of the other word to use. I understand you a trying to tackle fraud, but I think common sense is lacked here.

  • cr8red Andy Campbell (@cr8red) reported

    Hey @santanderuk sooo that approved mortgage offer we first spoke about on 7th May... I’m still waiting on confirmation. Yep, still. 35 days later. (You promised 14 days max.) I don’t like complaining, but I’m literally going to lose my house if you don’t fix this tomorrow.

  • bill_ii_inc Bill Fisher (@bill_ii_inc) reported

    @santanderuk How do I go about reporting a card I found on the street (lost). I'm not a Santander customer so can't seem to let a real human being know about this! (Can't get to a branch)

  • paul_law24 Paul (@paul_law24) reported

    @santanderuk gave Pre-authorisation to a mortgage then found an outstanding bill for £6.20 (since cancelled as it was an error) and cancelled mortgage offer. Avoid them like the plague @bancosantander if trying to buy a house

  • WhiteCHandyman Chris Maddock (@WhiteCHandyman) reported

    @santanderuk is your website down?

  • tom1bar Tom Barrett (@tom1bar) reported

    @santanderuk When completing a form on your site from my accounts page, after entering the OTP code and hitting submit i get the error: [Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null Tried on iphone safari, win10 chrome and edge all same-help?

  • mojomatt_ 🔞 Matthew! (@mojomatt_) reported

    You also have IT issues not letting customers pay money in online today @santanderuk

  • suzie_warren Suzie Warren (@suzie_warren) reported

    @santanderuk Chat with us not very helpful at all. Calling you on the phone - almost impossible. Time to move banks #badcustomerservice

  • CrapAstronaut CrapAstronaut (@CrapAstronaut) reported

    @santanderuk you know how unlikely it is that I'm going to call a phone number left by your messaging service in this day and age? Probably need to rethink your strategy.

  • clevybencheton Cédric Lévy-Bencheton (@clevybencheton) reported

    Hello @santanderuk. Could you please be more modern before I fully switch to something else? 1) Allow the SAME operations in your app than on the website (add/amend standing order for example, cancel direct debit) 2) Stop spamming me with SMS verification when I just verified?