Is Santander down in Kingston upon Thames, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (25%)
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Mobile App (25%)
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Transactions (23%)
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Login (20%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Santander outage reports came from the following cities: London and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Fulham |
Mobile App | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Lowe
(@suzylosep) reported
@Sparky07620347 @santanderuk Instead of paying huge fees to those idiots And and Dec, why don’t you use the money you paid them to help your customers who have been scammed and desperately need help? These scammers are so clever and those two are dancing around like circus clowns.
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John Bavington
(@RevJohnBav) reported
I am not very happy that my card was declined today. There was a security issue this morning and @santanderuk rang me to check, but then kept me hanging on the line for ages so I hung up. Now my card won't work. Very frustrating.
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Simon Taylor
(@sytaylor) reported
@BanklessHQ @santanderuk No They have a massive fraud loss problem. And so do their customers. Banks are rational actors and would allow transactions if it made them money. Crypto has a MASSIVE fraud problem nobody wants to talk about.
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dannylee808
(@dannylee808) reported
@DeFi_RuNnEr_ @santanderuk This is nonsense. Absolute horse **** nonsense
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Sarah Virgo
(@sarahjvirgo) reported
@santanderuk utterly abysmal service. Despite physically handing over 3 forms of identity in a branch over a week ago & posting copies 3 weeks ago, my credit card application is expired and has left a mark on my file. I'd call to complain but last time i did i was cut offr
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Garrick
(@garrick_baker7) reported
@andymcf @santanderuk They won't at all. You should quickly reach out to tariq_cyber to help you recover your funds if not it will be forever
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Litecoin
(@RentFreeLTC) reported
@ZacharyColbert @CoinMarketCap @santanderuk It’s such a stupid decision. People who want to buy crypto will just move elsewhere. All they are doing is cutting customer numbers at best.
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Jan Colley#Reform#Rejoin#FBPE
(@janat34) reported
@santanderuk You have massively complicated my life. Denied me access to my account for no understandable reason. Finally sent me new security details but for business and not personal account. Customer assistant said ‘amateur mistake’ but just use business app. But this does not
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Simon Taylor
(@sytaylor) reported
@BanklessHQ @santanderuk But until fraud rates come down, Banks will use the only tools they have like limits. Think of it like the Fed and interest rates. It's a blunt instrument but it's the only one they have
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🌈Officalinvestor_P💳
(@JessieGrote1) reported
Anon19744 BTC_Archive santanderuk Never had issues with Barclays for any amounts