Is Santander down in Kingston upon Thames, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (17%)
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Login (17%)
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Transactions (11%)
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Withdrawals (6%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Santander outage reports came from the following cities: Feltham and London.
| City | Problem Type | Report Time |
|---|---|---|
| Withdrawals | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bethan Sayed
(@bethanjenkins) reported
@TCymreig @MorganCymraes @santanderuk Don't feel terrible. It is literally what she is elected for and I am sure she does not mind.
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Cook Pass Tories
(@eljgales2) reported
@TCymreig @santanderuk That's awful Niki, sorry to hear it. Sort it out @santanderuk you bunch of clowns.
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K!mpossible 💙
(@BubbaBubs2007) reported
@Nik_niks666 @santanderuk I mean it's odd that my mum hasn't had that issue since she was moved over to Mastercard
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Gaynor Thomas 💙 #NHSLove
(@Gwenhwyfar2) reported
@TCymreig @santanderuk Had a terrible time trying to get our money from them when our mortgage finished. 25 yrs without a missed payment & they couldn't have been less helpful. Turns out we hadn't filled in a form that they hadn't sent us. Best part of 6 months it took for them to work that one out!
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Nikki
(@Nik_niks666) reported
@BubbaBubs2007 @santanderuk Oh damn I hope not master card seems to always be down for Santander
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The Goginan 🏴🇩🇪
(@troutman831) reported
@TCymreig @santanderuk Wtf @santanderuk sort this out, this is a healthcare situation 😡
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Ian Titherington
(@ianapharri) reported
@TCymreig @WelshDalaiLama As a @santanderuk customer, I can confirm that this Welsh woman's plight is legitimate. Please do all you can to help 👍
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Nikki
(@Nik_niks666) reported
So I’m on the hunt for a new banking account (personal) as @santanderuk have move to Mastercard cards, but I’ve known of 4 occasions this year where Mastercard has gone down and cards won’t work which is a no no for me as I don’t carry cash!
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🍋🏴 succo Limone
(@Lemonswed4cawl) reported
@TCymreig @santanderuk Sorry to hear this Niki @santanderuk this woman has an ill mother and you are literally interfering with life and death by your stupidity, ignorance and will face consequences if you don't act immediately to help.
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Ads
(@adampowell83) reported
@santanderuk brilliant you block@my account on Sunday due to fraudulent useage, and I can’t get through to anyone to get unblocked. Been on hold for 30+mins 4times then get cut off. Brilliant