Is Santander down in Paddington, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Paddington, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Beckenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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permanently puzzled 🤨 🤔
(@karenlha) reported
@MorganBroadcast @santanderuk any comment on this? As a long standing customer I think I’ll move on. Seems far too easy to get through your security & then no support. No thanks…
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FlowerySarah
(@FlowerySarah) reported
@MorganBroadcast @santanderuk @VirginActiveUK That's just awful Tim.
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TLH
(@tonih1871) reported
@MorganBroadcast This is disgusting! I really hope you get this resolved and @santanderuk you should be ashamed. I’ve just found out that you can access my pin details on my banking app too, this is negligent and ridiculous on their part!
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Rosamund Dakin (nee Bayes)
(@RosamundDakin) reported
@MorganBroadcast I've had terrible experiences with @santanderuk in the past, which is why I no longer bank with them. Come on @santanderuk do the right thing for this innocent victim, reimburse her in full without delay.
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Faye Emery #FBPE #feminist 🔶
(@Fayeemery1) reported
@MorganBroadcast This is awful. We bank with @santanderuk and recently we have had 2 occasions where they have not authorised an online banking transaction and frustratingly locked our accounts, without checks/calls. It sounds very haphazard rather than a systematic approach. 🤞 it gets sorted.
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Liquid Faerie 🇵🇹🇪🇺💙🦄🕷🦄💙🇪🇺🇵🇹
(@LiquidFaerie) reported
@MorganBroadcast Oh Charlotte that’s awful - @santanderuk what an atrocious way to treat your customer . @VirginActiveUK you should bear responsibility for this security breach too . Hope it gets sorted Charlotte 🙏🏼
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Lucy Speed
(@Lucyspeed) reported
@MorganBroadcast Im so sorry. What an incredible stress don’t give up. Fight. I and many others will speed far and wide the horrendous customer protection that @santanderuk and @VirginActiveUK have provided. What utter contempt they have for all their clients. I hope life swings toward you xx
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Angela ⓥ 🌿🌱💚
(@angelblueeyes13) reported
@MorganBroadcast @santanderuk @VirginActiveUK A long time ago, I had a business issue with a bank who then frozen all card payments I had taken until I proved that I had provided the service I had taken payment for. It wasn’t enough to provide receipts, I had to write to each customer (pre-email) and they had to sign 1/2
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Pollyona Hill
(@PollyonaHill) reported
@CaroSwannie This is awful and embarrassing @santanderuk
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Avril
(@Avril20555988) reported
@MorganBroadcast @santanderuk Employ a good solicitor. If you can contact the others then all join together to sue the local gym. I can’t help wonder if it isn’t an ‘inside job’. Surely the gym has cameras? If they don’t work then the gym are responsible as they failed to take due care of their clients.