Is Santander down in Paddington, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Paddington, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Hardeep Ubhi
(@Hardeepubhi101) reported
@santanderuk your Stratford branch has failed to log my official complaint. I visited the store on 22nd April, was told I'd receive a text with a ref number by the end of the day. This branch has failed on customer service.
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Deepa Patel
(@DeepaPa97520111) reported
@santanderuk I’m trying to get through to your customer services but not being able to get through. Can somebody contact me please?
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Helen Allen
(@hallen76) reported
@santanderuk trying to get help from your online service about setting up a student bank account is as bad as using a chocolate kettle to boil water! Absolutely useless! Why can’t I speak to a human!
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Kael Graham
(@GrahamKael) reported
@santanderuk Hi my mortgage application has been delayed once due to a solicitor error and now Santander will take 7 working days to process their new documents. My mum is critically ill and I need to travel to see her. How do I contact someone, to see if anything can be done?
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Al Feher
(@AlFeher77) reported
@santanderuk Very poor customer service. Disconnected 3 times on 0800 028 4055 opt 5, the 4. Then when I do get through to someone after waiting for 15 mins they hang up on me 😡
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Brian Chaston
(@brichas2009) reported
@santanderuk @Lady_Boss_Lisa I have just received your patronising email regarding your “virtual event” due to my local branch closing. I don’t need help with online banking, thank you. What I do need is a bank which tells the truth! 😡😡
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CL155Y
(@Cl155Y) reported
@santanderuk apps not working on android ?
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AskAmy.Life
(@AskAmy_Life) reported
@santanderuk am in Brazil can’t access online banking n after 20mins of glitching bk to signin page rang & held for 18mins t just miss 6pm close. This is urgent as am charged nearly £20 to Withdraw and want to know why the hell why. Bit bloody crap to say the say the least
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● Mike
(@miksullivan) reported
@TomALloyd @santanderuk Had exact same issue Tom - ridic.
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wackygt
(@wackygt) reported
@santanderuk my friend had her card details used for an amazon subscription but doesn't have an amazon account. U have cancelled the card but told her she can't get the money back bcoz it's a subscription and she needs 2 talk 2 @AmazonHelp but can't give her bank details? #WTF