Is Santander down in Paddington, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Paddington, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of London, Ilford, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Ilford |
Website | |
| City of London |
Transactions | |
| Hampton |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mo Carter
(@Maddie203) reported
@bigsteviecook @santanderuk I'm having the same issue
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Dr Kit Byatt
(@Laconic_doc) reported
Bizarre that @santanderuk online systems are unable to show the last date/payment of a proportion of my (longstanding) direct debit payments... ...I'd have thought this was pretty key information for a customer—and the ideal task for a computer: storing/retrieving info 🤔
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darren devine
(@daztor) reported
Absolutely appalled at the way i have been treat by @santanderuk After !5 years with this bank customer service is disgraceful fair to say new year new bank I think left me with no access to money today 😠
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Graeme Langthorne
(@Gldecor) reported
@santanderuk HOLD YOUR HEADS IN SHAME !!!! So a 74 year old man living on his own working 15 hrs a week firstly is put on a flexi 5 year mortgage then this year starting borrowing 20k ,10k ,15k adding these figures to his mortgage to PAY HIS MORTGAGE PAYMENTS To Santander !!!!
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Cookie Monsters Wee Brother
(@bigsteviecook) reported
@santanderuk Is the app down at the moment? Been trying to get on all weekend and keeps telling me session timed out to try again later??
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Graeme Langthorne
(@Gldecor) reported
@santanderuk @MartinSLewis HOW MANY MORE OAP HAVE BEEN TARGETED BY SANTANDER IN ALLOWING THEM TO GET INTO THIS DIRE SITUATION AND CAUSING SUCH PAIN TO ALL HIS FAMILY !!!!!! And when you ring the mortgage help number sorry there is nothing we can do
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Julia Grogan
(@jugrogan) reported
@santanderuk @santanderuk I still haven’t returned any of my weeks wages after they were swallowed in a broken ATM machine in Streatham. Can I get a response please?
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zedee 🎗️🇵🇸🏴🇵🇰
(@Zedy78Zedy) reported
@santanderuk Clearly stated apply for loan and most decisions within 5mins. Once applied, got told someone will contact me within 5 working days. Not convinced most are contacted within 5mins🤔🤔 #banks
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🎄☃️ 12 Daves of Christmas 🎄☃️
(@assortedwaves) reported
@DJKey @santanderuk @santanderukhelp Then they’ll close the branch down because no one is using it. Ridiculous!
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Forget-Me-Not Buddies (Tameside)
(@FMN_Buddies) reported
@santanderuk why is the Bank Apo still using an outdated version of Excel on transaction downloads which causes customers in issues when trying to save and work on ? #xlxsneededNOTxls