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Santander

Santander down? Current status and problems in Paddington, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Paddington, England

The most recent Santander outage reports came from the following cities: Harrow, London, City of London, Ilford, and Hampton.

CityProblem TypeReport Time
London Transactions 24 days ago
London Mobile App 1 month ago
City of London Mobile App 1 month ago
Ilford Website 1 month ago
City of London Transactions 1 month ago
Hampton Transactions 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • hassano_82
    Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog
    Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • Janietip
    Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • ddibidibidilee
    Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • ChristopheSkis
    Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • TiffinSolutions
    Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • youvsyoultd
    Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SmithyUNITED87
    Jamie (@SmithyUNITED87) reported

    @santanderuk Hi i need to speak to someone but cannot access the phone and unable to get to a branch. Can i please have someone PM me for details for contact. Thanks

  • carlhess88
    Carl Hessell (@carlhess88) reported

    @santanderukhelp @santanderuk Terrible service..doing a house renovation. Told Sant (joint account). First new payment, blocked. 30mins on hold to unblock. Next payment, blocked. Wouldn't unblock over phone (40mins hold) told to go in branch. Not possible. Changing banks

  • AkA56021900
    Ak A (@AkA56021900) reported

    Hello @santanderuk I had applied for scholarship and had been declared as recipient of the £500 award to be used on Santander aspire website. But I haven’t received any email link for my log in details from JS group yet. How do I proceed. #NeverStopLearning #SantanderUniUK

  • leedbartz
    Lee Bart #UJO (@leedbartz) reported

    Anyone else hitting issues when trying to open the Santander app? Can't open on 2 Samsung phones or an iPad... 🤔 #santander @santanderuk @santanderukhelp @bancosantander

  • djdaverose
    Dave Rose (@djdaverose) reported

    @santanderuk Hello. Payments on our Zero Credit Card have stopped working today. Can't get through to anyone on the phone. We're abroad and card keeps being declined in shops for no reason. Can you help please? Was working all last week.

  • barramarra83
    Jamie J Heighton (@barramarra83) reported

    @santanderuk every time I use my card online to do multiply purchases you block my card, this is the 3rd time in 2 days. I’ve told you I’m doing so and no again you’ve block me. Spending 30 minutes on hold each time to get this sorted. #Jokers

  • rawcliffe21
    janine (@rawcliffe21) reported

    @seanmckibbin @santanderuk Ye my daughters in usa she’s had the same problem And was panicking

  • pauldw91
    Paul Wright (@pauldw91) reported

    @santanderuk I have now been on hold for 45 mins to close my Credit card account. This is dreadful service.

  • sjbosher
    Steven Bosher (@sjbosher) reported

    @djdaverose @santanderuk You’ve just said below there is an IT issue. I have this problem too can you advise when it will be fixed?

  • manf_1st
    Sam Elliott 🇬🇧 (@manf_1st) reported

    @santanderuk 57 minutes and counting, on hold to sort out a security problem linking my bank card to Google pay WTF is going on? This happens every time and has done for a few years now!!!! Had a fkn Nuff