Santander

Is Santander down in Paddington, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Paddington, Greater London, England 03/17/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Paddington, Greater London, England

The most recent Santander outage reports came from the following cities: London, City of London, Ilford, Hampton and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomIlford Website
United KingdomCity of London Transactions
United KingdomHampton Transactions

Community Discussion

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Santander Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_Richards8 Mr Richards 🟥 (@Simon_Richards8) reported

    I got to work today and immediately received a message about fraudulent activity on my account. Not the way I wanted to spend my PPA, but thanks to @santanderuk for being so quick to help me out. Bit shaken as they were trying to rob me of thousands.

  • barryemmings Barry (@barryemmings) reported

    @santanderuk don’t seem to be able to log into the mobile banking app again this morning? Are there issues or just me?

  • Christo56167934 Christopher Hall (@Christo56167934) reported

    @santanderuk How do I call the customer service line for existing mortgage holders from abroad please, the 0800 number does not work when abroad

  • ExBusinessman Ex Businessman (@ExBusinessman) reported

    @santanderuk Banking App not working.

  • sp0Okiee Nige (@sp0Okiee) reported

    @santanderuk just received back my property Deeds (Includes legal docs , share certs etc etc.) all left in a ***** envelope on the doorstep. How DARE you return these documents in such a contemptible manner #apalled #santander #terrible

  • meganmilsteadd Megan Milstead (@meganmilsteadd) reported

    How do I speak to someone at @santanderuk ? I’ve lost my bank details and can’t access my account. When I call, it says I need my details to speak to anyone. I cant go into a branch because they’re shut by the time I finish work

  • sexyjonanderson Jon Anderson (@sexyjonanderson) reported

    @santanderuk Your mobile cheque paying in facility is beyond frustrating. I've taken around 100 images and it won't accept any! Please fix this asap!!

  • escmacrae Alasdair 🇫🇮🇸🇮 (@escmacrae) reported

    Just gonna have to take a deep breath, and let all that money leave my account, I can afford it but, it’s gonna hurt seeing it all leave at once, and @santanderuk better not block the payment like they did last time 😭

  • charlottekiely_ charlotte kiely (@charlottekiely_) reported

    @santanderuk @santanderukhelp I have received an email from Santander regarding fraud activity on a previous card. However, I closed my account with santander in Nov.2022. Helplines ask for a 5 digit number which I no longer remember as I no longer use the account. Please help

  • Dairy_Contrary Jet Set *****™ 💙 (@Dairy_Contrary) reported

    @MarrowLord @santanderuk Forward to 7726 (it spells SPAM) for free. Mobile networks then investigate and block these.