Is Santander down in Paddington, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (62%)
-
Website (23%)
-
Login (15%)
Live Outage Map Near Paddington, Greater London, England
The most recent Santander outage reports came from the following cities: London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| Fulham |
Mobile App | |
| London |
Withdrawals | |
| Waltham Cross |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Sian Griffiths
(@SianGriffiths6) reported
@santanderuk Hi Santander - do you have a direct email address for your Get to know your team department? Customer abroad is trying to get hold of anyone who can explain why account frozen and isbeing told to speak to that team. Left on hold for long periods and can’t get through
-
Ben Malka
(@benmalka) reported
@StuartJones7 @santanderuk I bank with Revolut. Zero issues. But i am looking to move to Coutts. Service is second to none.
-
Oliver McVeigh
(@oliver_mcveigh) reported
@santanderuk - an exhausted and frustrated customer. Account locked, no one answering, only reply from your teams is wait a few days …it’s now been a WEEK. Unacceptable. Please have a senior manger call me
-
🚄 Latimer: Doggo Express!
(@SeeItSayItDoggo) reported
@manzanotti @santanderuk @TfL Yeah the app experience is awful. So is the membership key system if you're new to it - even if you set up the CPA and request a key online, you still have to call them and tell them to post it??? The whole system is a bit of a mess
-
lostinleith 🇺🇦
(@neillhope) reported
@MoneySavingExp can you help? The lovely people at @santanderukhelp closed my bank account today with no notice. I only found out when I went to pay for the diesel I had put in my car. I was forced into bankruptcy a year ago by an and it’s taken @santanderuk this long to act.
-
Rachel
(@DorsetRachel) reported
Brilliant, @santanderuk. I made a modest IBAN transfer this morning, following the instructions on your website, which did not warn that my account might be blocked until Wednesday for a fraud investigation. If there had been a warning I’d have done all my other banking first!
-
Marian Harvey
(@MazEHarvey) reported
Just had the worst customer service experience with @santanderuk @santanderukhelp 45 mins of complete uselessness!The advisor did not have a clue how to deal with my enquiry (simple ISA / new account). Get a grip of your agents Santander! I will never bank / invest with you! 😡😤
-
Rob G
(@R_Gre8) reported
@santanderuk I left @HSBC_UK because they would not let me have more than £500 of MY money from 1 of their branches, @santanderuk thank you for the friendly service your team gave today, I withdrew money with no (reasonable) limit & no one interrogated me about what it was for!
-
SteRoberts
(@SteRoberts16) reported
@santanderuk hello, I had a text from you today saying a transaction had been attempted, I need to talk to someone, what is your phone number? I tried to find you phone number on your website, it appears to be well hidden, numbers I found on google dont work.
-
Tea and Toast
(@teaandtoast) reported
@alinaila @BarclaysUK Never had this problem with @santanderuk