Santander status: access issues and outage reports

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

• 
  Steve Scarebear (@Scare158Steve) reported 4 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Haneul 이하늘 (@ddibidibidilee) reported 25 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

• 
  xxx (@Fabs11111111) reported 28 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jo (@5arstudent) reported 6 minutes ago

  @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.

• 
  Tyler (@Empty_With_You) reported 7 minutes ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 9 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  Sorare Rhino (@FifaThing) reported 11 minutes ago

  @santanderuk This bot reply to save face doesn't help anyone

• 
  Precyshun (@precyshun) reported 12 minutes ago

  @santanderuk Yes and the financial ombudsman sent his final decision in November. Santander have been non compliant for over 6 months and have now been reported to the FCA by the financial ombudsman service. Finally began actioning the rejection of the vehicle and have not done it properly

• 
  Chris May (@cp_ma24524562) reported 13 minutes ago

  @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP

• 
  Ash 1974🔴🏐 (@andy_horner) reported 16 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  mariam (@elghwliyah) reported 17 minutes ago

  @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

• 
  rhoda roberts (@adhorstrebor) reported 17 minutes ago

  @santanderuk when an elderly disabled housebound person needs help to get logged into your app and the nearest branch is 20 miles away, why do you not provide support to visit at home?

• 
  Adam Wilpappi (@wilpappi) reported 17 minutes ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬