Santander down? Current status and problems in Paddington, Greater London, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Paddington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (38%)
- Website (27%)
- Transactions (18%)
- Login (11%)
- Transfer (5%)
- Withdrawals (2%)
Live Outage Map Near Paddington, England
The most recent Santander outage reports came from the following cities: London, City of London, Ilford, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 20 days ago |
|
London
|
Mobile App | 26 days ago |
|
City of London
|
Mobile App | 27 days ago |
|
Ilford
|
Website | 27 days ago |
|
City of London
|
Transactions | 28 days ago |
|
Hampton
|
Transactions | 1 month ago |
Community Discussion
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Santander Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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John Williamson (@willow1886) reported from Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Patrick (@Everybody63) reported from Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandIt’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Omar Hassan (@hassano_82) reported from Enfield Lock, EnglandThe worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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S N (@StephenNorth3) reported@TheFCA @santanderuk my father 90 has not been able to access his account online for two weeks. Website suggests action on his computer which he can’t do - he’s not an expert in clearing cookies and caches. My bank doesn’t require these kinds of intervention. 1/2
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Michael Hughes (@mikejames0082) reported@santanderuk hi I have a old account from Abbey National which I still use but I want to register for online banking. All I have is 12 digit account number. Can you help?
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jason trotter (@jasontr51742364) reported from Northamptonshire, England@santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait
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Maxine Hussey (@maxbluenose) reported@santanderuk so it’s now 6 days (3 working days apparently) since you blocked my account with no proper explanation! No access to be able to pay bills relying on family…..total disgrace Santander! All for trying to open a fixed saver with, @Tandem_Bank When will you call me???
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Tracey gifford (@Traceygifford4) reported@JackamoRoad @santanderuk Absolutely disgusting service
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Liz Raczi (@lizalraczi) reported@santanderuk is the mobile banking app currently down? I am unable to connect.
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mjp document scanning (@MjpDocument) reported@santanderuk Why is it you never answer my claims company about my dsar been a year now. Just playing games, terrible company
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Kieran Rae (@krae_on) reported@LeeaaronH @santanderuk Cheers, ClearScore definitely seeming the recommended site. Not feel dodgy handing over banking info though? I remember looking a while back and just noped out of the required info 😶
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Ben (@meano10) reported@santanderuk bit worrying when you call up because you need help and some **** is looking at and discussion someone elses account instead of yours ain't it 😳
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KBCara 💙 (@KBCara) reported@santanderuk impossible to get through, on hold forever, and constantly redirected to online ... then you quit the queue, go online and it tells you that you can only do action by calling! ridiculous.