Is Santander down in Paddington, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paddington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Paddington, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster, Beckenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MARGARET KEANE
(@MARGARE70043544) reported
@santanderuk Have just tried opening a cash ISA and it’s almost impossible. Been given account details but can’t do anything as I am required to fill in another form , which I need help with. Impossible to speak to anyone at Santander. Terrible service.
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******
(@bimbos4real) reported
@aldiwhereisit @santanderuk So sorry about that, Try reach out to Dream_hacks02 on IG or text +1 (325) 268‑1807 his reliable, instead of waiting for automated text from support team which won't help
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Paul Manzotti mastodonapp.uk/@manzo
(@manzanotti) reported
@SeeItSayItDoggo @santanderuk @TfL Ah, fair enough. Would be nice to see it updated for mobile payments at some point though. Of course, I'd rather they fixed whatever the issue with the app and my account that renders it useless, then I wouldn't need to tap in with any payment mechanism!
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Rodger Ruddell
(@d0dgr) reported
@santanderuk Santander is such a terrible bank. I have had access to my account blocked for a week and a half and despite lodging a complaint I haven't been contacted!
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Rachel
(@DorsetRachel) reported
Brilliant, @santanderuk. I made a modest IBAN transfer this morning, following the instructions on your website, which did not warn that my account might be blocked until Wednesday for a fraud investigation. If there had been a warning I’d have done all my other banking first!
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Paul Manzotti mastodonapp.uk/@manzo
(@manzanotti) reported
Like any good developer though, I'm not deterred by this. @santanderuk bikes have a website, right? I bet I can enter my card details there, and my phone browser will auto-fill my card details. Genius! Off to their site I go...
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Guilty of Being Right
(@gb_right9) reported
@santanderuk @santanderukhelp Your service is atrocious and this is almost a daily occurrence. Your banking app constantly comes up with errors its literally a lottery as to whether ill be able to log in or not, and your website isn't working at all.
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Stu 🇪🇺
(@Brill_Brum) reported
@santanderuk your Solihull branch, 9:30 to 3 week days, 9:30 to 12:30 Sat. It's hardly conducive to child account holders being able to pop in and pay in cash pocket money, not really conducive to anyones working day if not mostly digital.
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lostinleith 🇺🇦
(@neillhope) reported
@MoneySavingExp can you help? The lovely people at @santanderukhelp closed my bank account today with no notice. I only found out when I went to pay for the diesel I had put in my car. I was forced into bankruptcy a year ago by an and it’s taken @santanderuk this long to act.
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SteRoberts
(@SteRoberts16) reported
@santanderuk hello, I had a text from you today saying a transaction had been attempted, I need to talk to someone, what is your phone number? I tried to find you phone number on your website, it appears to be well hidden, numbers I found on google dont work.