Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Paddington, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Paddington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Paddington, England
The most recent Santander outage reports came from the following cities: Harrow, London, City of London, Ilford, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 26 days ago |
|
London
|
Mobile App | 1 month ago |
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City of London
|
Mobile App | 1 month ago |
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Ilford
|
Website | 1 month ago |
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City of London
|
Transactions | 1 month ago |
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Hampton
|
Transactions | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Omar Hassan (@hassano_82) reported from Enfield Lock, EnglandThe worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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John Williamson (@willow1886) reported from Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Danni (@Danni462063683) reported@santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!
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Tania Mohamed 💫 (@OmgItsTania) reported@santanderuk is this a problem your end?
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Diane Davies (@DiDav246) reported from Coventry, England@santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work
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Sarah (@SarHarSuperStar) reported@santanderuk insisting @CooperativeBank need to provide ARN numbers so they can trace/refund payment, @CooperativeBank saying they don't have access to ARN numbers and can only provide Auth Codes
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Arrchar (@arrchargaming) reportedAbsolutely ridiculous of @santanderuk @santanderukhelp you've cancelled cards before their expiry dates. Dispatched a 'replacement' card 23 days AFTER you've said you would leaving us no access to our money to buy our shopping. With oh go into branch with photo id.
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nikkimilne (@nikkimilne9) reported@santanderuk when nearly £7k is fraudulently taken from your account and you spend an hour on hold trying to speak to somebody only to be cut off. Ruined Sunday. Worst service ever…
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andy young (@andyyou91316135) reported@santanderuk possibly the worst website and customer service I’ve ever had from a bank, but shouldn’t be surprised as it’s a bank
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Oguemisu (@Oguemisu) reportedReaching the 45 min mark waiting to speak with someone at @santanderuk #santanderbank in the meantime my in-payments are still not being reflected in my account. Such a poor service!! #bankservices
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Katie mcglynn (@Katie90211712) reported@santanderuk are your systems down as I've sent money to my monzo which hasn't arrived. Have also sent money from monzo to santander which has been declined.
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Paul 🍺 (@b33r) reported@shcasey77 @HalifaxBank Is the payment to Santander by any chance? I too am having issues with a payment from Halifax to Santander but it appears to be a @santanderuk issue