Santander

Is Santander down in Paddington, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Paddington, Greater London, England 11/25/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Live Outage Map Near Paddington, Greater London, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMcL13 Ian McLoughlin ॐ 💙 (@IanMcL13) reported

    @santanderuk Perhaps if kids actually saw money? Y’know if parent weren’t working all hours AND having to go to food banks … that sort of thing? “Money habits develop by the age of 7” in which particular parallel but firmly middle-class universe?

  • liz_glartworks Greenleaf Artworks (@liz_glartworks) reported

    @Tesco @santanderuk The payment is still pending!! You said this was sorted! Awful service👎

  • Bobbybuttons_ Bobby (@Bobbybuttons_) reported

    @santanderuk Awful profile picture

  • Lisaray45624222 Lisa ray (@Lisaray45624222) reported

    @snowyherself @santanderuk I know who can help you I'm sure he can get this fixed with everything still intact. He's legit and very fast, waiting on support won't change anything they are unhelpful @alexfixx88 on IG

  • Frankieboy180 Frank (@Frankieboy180) reported

    @santanderuk Your online chat is a robot! What chance have we of getting any customer service. I have just given up with your robot and spending 28 minutes on the phone from Thailand. Thanks for nothing, well, you charge me every month so its less than nothing.

  • vancouverbrit Mark Mitchell 馬可友 (@vancouverbrit) reported

    @santanderuk so annoyed right now. Still no sign of my cheque 4 days after dropped off at post office. Just excuses and untruths from Santander - no actual information. They seem to have no concept of customer service.

  • EmmaJStrong Emma J (@EmmaJStrong) reported

    @santanderuk Hi. Why can't I use my card on PayPal? I'm trying to run a business and it's impossible to use my Santander card where I need to. 😤

  • Deepdiver47 I'm deep,really deep (@Deepdiver47) reported

    @santanderukhelp @santanderuk Your customer service is awful. I,need to pay a bill urgently and your app is down. I,then go to the web page and I can't log in without the app. Your customer service number doesn't work on the weekend. Just bad service #service #CustomerService

  • investingonly21 LuisF (@investingonly21) reported

    @santanderuk my online access has been blocked. I am calling to unblock but busy line. How am i suppose to unblock? This is annoying. Blocked again within 1 month when transferring money

  • RobertJames17 Robert James (@RobertJames17) reported

    Unable to log into my Santander app nor log in account abroad!! #bankservices #zerosantanderaccount @santanderuk