Santander

Is Santander down in London, England?

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The latest reports from users having issues in London come from postal codes SW19.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in London, England 12/11/2024 18:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (14%)

    Login (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near London, England

The most recent Santander outage reports came from the following cities: Camden Town, Bermondsey, Wembley, London, Woolwich, Islington, Hackney and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Login
United KingdomBermondsey Login
United KingdomWembley Mobile App
United KingdomLondon Login
United KingdomWoolwich Mobile App
United KingdomCamden Town Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • resilientwoman8 Meridon 💙 (@resilientwoman8) reported

    @BeeMoneySavvy @santanderuk Emma - the link isn't working

  • L_89becks Leigh (@L_89becks) reported

    @santanderuk @RoyalMail absolute disgraceful service of posting a VERY important document to my elderly grandmother.

  • MurrayEwan2023 Ewan Murray (@MurrayEwan2023) reported

    @santanderuk I am about to become an employee of your company as of May 2nd 2023 and part of the process is to make sure I have an open Santander bank account ready for that time. I had an account before but I can’t remember any of the log in details. It may even be closed by…

  • meganmilsteadd Megan Milstead (@meganmilsteadd) reported

    How do I speak to someone at @santanderuk ? I’ve lost my bank details and can’t access my account. When I call, it says I need my details to speak to anyone. I cant go into a branch because they’re shut by the time I finish work

  • Ruthis0nfire Rita Slayworth (@Ruthis0nfire) reported

    @PayGapApp Thirty point WHAT ******** @santanderuk

  • cactus_woman MrsAngryOfYorkshire #ToriesOut #FBPE 🇪🇺🌹⤵️ (@cactus_woman) reported

    @musicmanleeds Another friend has recommended Chase. Only problem is that it's not online, it's mobile app banking only? But, yes, I told @santanderukhelp @santanderuk that I'd be walking as I am MEGA fed up - & I've been a customer since the days of Abbey National!!!!!

  • Debashis_Ghosh0 Debashis Ghosh (@Debashis_Ghosh0) reported

    - @santanderuk limits the amount of transaction which a customer can make with a crypto exchange. Customers can currently make single transactions of £1,000, with a total limit of £3,000 in any rolling 30-day period.

  • AkashiiX Akashi❌ (@AkashiiX) reported

    @WhaleChart there is nothing that can stop a customer to sue its bank . Banks has no right on how you spend your money #Cryptos #CryptoInvestor @santanderuk @LloydsBank

  • ed_gotham Edward Gotham (@ed_gotham) reported

    @Banico @BTC_Archive I had same issue w @santanderuk . Are you talking about Santander UK? I complained heartily and they told me I can lick their boot or take it to the ombudsman.

  • CrankJustified The Lady Earl of F All (she/her) 🏳️‍⚧️ (@CrankJustified) reported

    Worst .@santanderuk call handler ever took 25 minutes over a 5 minute query and at one point I had to keep repeating 8th March back to him and he couldn't see why I had a problem with a deposit into our accout on that date.