Is Santander down in London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in London, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- 
            Website (33%) 
- 
            Mobile App (33%) 
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            Login (19%) 
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            Transactions (7%) 
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            Withdrawals (4%) 
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            Transfer (4%) 
Live Outage Map Near London, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time | 
|---|---|---|
| Website | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions | ||
| Transactions | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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 Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman? 
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 xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service 
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 Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service. 
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 Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke 
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 Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, England Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”. 
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 gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you. 
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 Kam Shah 
    (@TiffinSolutions) reported 
    
        from
            Ealing, England Kam Shah 
    (@TiffinSolutions) reported 
    
        from
            Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch. 
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 Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England@RichardBurgon Wee problem with @santanderuk? 
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 Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk 
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 John Williamson 
    (@willow1886) reported 
    
        from
            Enfield Lock, England John Williamson 
    (@willow1886) reported 
    
        from
            Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕 
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 Omar Hassan 
    (@hassano_82) reported 
    
        from
            Enfield Lock, England Omar Hassan 
    (@hassano_82) reported 
    
        from
            Enfield Lock, EnglandThe worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!! 
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 FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks 
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 Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you. 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandIs there a problem @santanderuk ? 
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 Haneul 이하늘 
    (@ddibidibidilee) reported 
    
        from
            Paddington, England Haneul 이하늘 
    (@ddibidibidilee) reported 
    
        from
            Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop. 
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 Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, England Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful… 
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 Jane Tippett 
    (@Janietip) reported 
    
        from
            Tottenham, England Jane Tippett 
    (@Janietip) reported 
    
        from
            Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites 
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 Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice. 
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 Webbo 
    (@Webbo2306) reported 
    
        from
            Bexleyheath, England Webbo 
    (@Webbo2306) reported 
    
        from
            Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤 
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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 Arsenal top boy 
    (@BergkampBoy) reported Arsenal top boy 
    (@BergkampBoy) reported@kola_part3 @santanderuk They said £250 per person will get if ur a valued customer hopefully u get urs kid 
- 
            
 Graeme Cooper 
    (@GraemeC60278265) reported Graeme Cooper 
    (@GraemeC60278265) reported@laurrenb1686 @santanderuk We in the same boat luv? The cost of living is crippling enuff without not being able to access ur own cash??? Ridiculous 
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 Arsenal top boy 
    (@BergkampBoy) reported Arsenal top boy 
    (@BergkampBoy) reported@Unicornresinart @santanderuk I am preferred customer as I have a lot of cash they have emailed me and said it will back working before 11 any charges will be settled by them and they will give £250 as an apology 
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 Jo 
    (@josephineinnit) reported 
    
        from
            Solihull, England Jo 
    (@josephineinnit) reported 
    
        from
            Solihull, England@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now. 
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 (((Use Of Weapons))) 
    (@Use0fWeap0ns) reported (((Use Of Weapons))) 
    (@Use0fWeap0ns) reportedOn behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp 
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 Graeme Cooper 
    (@GraemeC60278265) reported Graeme Cooper 
    (@GraemeC60278265) reported@Dave__Stewart @santanderuk Where u hearing this garbage coz no1 I know can access ****? 
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 sarah shephard 
    (@sarahgibson20) reported sarah shephard 
    (@sarahgibson20) reported@santanderuk Is this the reason why my card is not working. I just looked a idiot in shop even though i have money in bank and had to leave my shopping 
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 Patch911 
    (@Patch9111) reported Patch911 
    (@Patch9111) reported@santanderuk It’s been not working properly for hours now! 
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 Graeme Cooper 
    (@GraemeC60278265) reported Graeme Cooper 
    (@GraemeC60278265) reported@jshippers @santanderuk @MoneySavingExp Yes m8 nothing at all is working been waiting 2wks for wages to feed kids, heat House now can't access my own fukin cash??? 
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 Cocktail ****** 
    (@marxmiprefer) reported Cocktail ****** 
    (@marxmiprefer) reportedMy card just got declined and my money isn’t showing in my account cus @santanderuk whole banking system is down?? During a cost of living crisis! so I’m now hungry and stressing over the charges I’m gonna get for late payments tomorrow, defo time to make Monzo my main account