Is Santander down in London, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC1N.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andrewdave
(@Andrewdave111) reported
@Asaa_Umar @santanderuk The customer service won’t be of any help to you! That sad
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🏳️🌈🥂🧡Daniel Profit🧡🥂🏳️🌈
(@danprofit21) reported
8 weeks ago I had fraud on my Santander bank account. Still can’t believe I can’t have access to MY money. The most unhelpful bank ever. Continuously contacting them and no further forward. Last time it was 4 months. Closed one account due to this. @santanderuk @santanderukhelp
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syddeth
(@S3YDH) reported
@HalifaxBank both my credits cards declined at the hotel 🙈 so embarrassing. Thanks to @santanderuk and my debit cards I paid up and checked in. Both my credit cards have 0 balances with full payment direct debits what’s the issue ? I’m in the canaries BTW
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Shin Ultratran
(@sistersinead) reported
look, sorry to tweet about first world problems. but if you, as a bank, point-blank refuse to offer mortgages on ex-council flats and flats on council estates, wouldn't it save everyone time to just say that up front so we could not bother applying? @HalifaxBank @santanderuk
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Patrick Henderson
(@patinthewater) reported
@santanderukhelp On hold 1hr 35 and counting - shocking service @santanderuk
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Teenagency
(@Teenagency1) reported
@santanderuk @santanderukhelp I want to complain. I have contacted you for months on the telephone and despite promises to send me paperwork u have failed. My CC was used without my permission + I’m waiting on section 75 paperwork. Can u help?
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King At War
(@iJestDaily) reported
@santanderuk what is it with UK banks flagging my bank account for fraud whenever I am sending or receiving be it paying rent or selling a house, you give me grief. Only bank to treat me like a customer is @monzo hats off to you. I will be closing all other banking services!
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motor oil mami
(@miritheworld) reported
@santanderuk it’s unfair you put a 2 month limit on the codes to claim santander student railcards and tuck the code in some arbitrary small part of the website. i couldn’t find my code for months now it is expired. i won’t be recommending you to other students unless you help me
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Sophie Ellis
(@SophLowdon) reported
@santanderuk Iv had 2 sets of monthly payments go into my account but still Havnt had my switch fee. Can you help please?
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Karolien v d Vorm
(@KarolienVorm) reported
@santanderuk @HMRCgovuk make sure that @santanderuk pays you ££ as they enjoy blocking their clients for no reasons at all!! Unprofessional can’t even get their phone number right on their website