Santander

Is Santander down in London, England?

No problems detected at Santander

If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes EC2V, NW10, E8, SE1, CR4, SE16, EC4N and SW19.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Santander problems in the last 24 hours in London, England

The following chart shows the number of reports that we have received about Santander over the past 24 hours from users in London and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Santander Outage Chart in London, England 07/02/2022 06:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Transactions 34.40% Transactions
  • Mobile App 23.12% Mobile App
  • Website 14.08% Website
  • Transfer 13.75% Transfer
  • Login 11.89% Login
  • Withdrawals 2.76% Withdrawals

Santander Outage Map Near London, England

The most recent outage reports and issues originated from London, Hackney, Kingston upon Thames, Wandsworth, Hounslow, Hackbridge, Southall, Ilford, Thames Ditton, Welling, Epsom, Norwood, Purley, Sidcup and Croydon.

United KingdomLondon Website
United KingdomHackney Transactions
United KingdomKingston upon Thames Transactions
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Transactions

Santander in London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Santander Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:
  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

Santander Issues Reports

Latest outage, problems and issue reports in social media:
  • shashibhat Shashi Bhat (@shashibhat) reported

    @santanderuk is @SantanderUK12 your help handle? Impossible to get through phone. Your internet banking chat does not load. Cannot make payments from my account online or mobile. Phone agent promised call back, thats not happened. Can't access own money, help!

  • BrianNe85706123 B07748 (@BrianNe85706123) reported

    @santanderuk walk into a branch today to see about a mortgage. Was told it’s only done online 😞 would prefer a sit down one to one. Times are changing

  • brichas2009 Brian Chaston 🚘⚽️🏏🎸🇬🇧🇺🇦 (@brichas2009) reported

    @santanderuk Your online banking still isn’t working. Spinning wheel not a lot of use.

  • kjok1970 Kevin O'Keefe (@kjok1970) reported

    @santanderuk I'm trying to pay my credit card bill but the payment is not going through. Is there a problem?

  • FrankieShrapnel Frankie Shrapnel💙 (@FrankieShrapnel) reported

    @santanderuk I didn’t realise they had such a big problem. Having narrowly missed being scammed a few days ago it would have helped if it hadn’t taken over 16 hours to be able to report it. The Live Chat option online is useless.

  • SusieNics Sue N (@SusieNics) reported

    @santanderuk Thankyou to Hedder (sorry I’m unsure of his name spelling). After yet another account block when MiL tried to transfer her own money to her own account (not Santander) Unacceptable had to ring 3 times in a week about this but Hedder has it sorted #thanks

  • TheWatersOfLove 🌈🏳️‍🌈Chrissy Lake🏳️‍🌈🌈 (@TheWatersOfLove) reported

    Well, @santanderuk, that's now two local takeout joints I can't order from online because the card payment wasn't authorised by the bank. Yet my housemate whose with a different bank has no problems. Think I might have to switch banks. This is annoying as hell.

  • Tonyh19732022 Anthony Humphreys (@Tonyh19732022) reported

    @santanderuk Clearly your still having issues tried sending son at Uni rent money no good not showing in his Santander Acct. Had to ask friend to send him money from her coop Acct to his monzo Acct and pay and pay her back once Acct sorted. Utter joke at least be honest with us !!

  • stevelane708 Steve Lane (@stevelane708) reported

    @santanderuk Help Help Help you have blocked my account again I have tried to unblock and so far been on hold for over an hour

  • chrisymac76 chris (@chrisymac76) reported

    @santanderuk disgusting service you have the cheek to charge me fees when there is no balance on my card yet you have no 24 hour contact line so I can discuss this. Bunch of thieves! #daylight robbery!