Santander status: access issues and outage reports

Problems in the last 24 hours in City of London, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent Santander outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Transfer	2 hours ago
City of Westminster	Transactions	3 months ago
London	Transactions	6 months ago
London	Mobile App	6 months ago
City of London	Mobile App	6 months ago
City of London	Transactions	6 months ago

Community Discussion

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Santander Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  gary watkinson (@WatkinsonGary) reported 4 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  David Crossinggum (@pmancat) reported 5 minutes ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

• 
  Ruth Robinson (@RuthRobinsonLon) reported 12 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Ruth Robinson (@RuthRobinsonLon) reported 22 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Anna Pattenden (@CopybyAnna) reported 26 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Nuclear Summer (@lizardUnicorn) reported 31 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 40 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP (@andyparsons3) reported 4 minutes ago

  @santanderuk so disappointed that the help people can’t actually help, no calls, no support, no customer duty - this should serve as a warning to anyone thinking @bancosantander can operate a banking licence - they can’t

• 
  pink ladies plymouth (@loveforplymouth) reported 6 minutes ago

  @santanderuk Also told I can’t do what I need to do over the phone has to be in the bank unable even to talk to someone in the branch My other post on media wow thousands of people got the same problem with that particular branch no one contacts us by end of day we are closing all accounts

• 
  Glenn Clark (@mobroglenn) reported 7 minutes ago

  @santanderuk @santanderukhelp Im trying to set up my online account for new credit card. For some reason your system has automatically assigned outdated email and mobile contacts to this new account. I want to chat online to sort this out but your AI won't let me! Please help

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 12 minutes ago

  @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved

• 
  Zionist Zvi נחום צבי 🇮🇱✡️ (@NachumZvi) reported 15 minutes ago

  @Rehiana1980 @santanderuk We see you as a race baiting jew hating piece of ****

• 
  Sean Toms (@seantoms) reported 16 minutes ago

  @JohnElsworth @santanderuk It appears they do not want you as a customer

• 
  rhoda roberts (@adhorstrebor) reported 16 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬

• 
  pink ladies plymouth (@loveforplymouth) reported 25 minutes ago

  @PetersSiob31933 @santanderuk Been in again today still no help it’s so bad! Tried for such a long time think another bank is neded 😩

• 
  . (@Midnight_x83) reported 27 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  Ficanaso (@Jelibra1967) reported 30 minutes ago

  @ForeverScept @santanderuk @antanddec Id check out the Martin Lewis website or download his app. There will be a deal to move to another bank and get cash back for doing it. Think my brother just moved to Nationwide for £175.