Santander

Is Santander down in Bromley, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bromley, Greater London, England 01/02/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Bromley, Greater London, England

The most recent Santander outage reports came from the following cities: London, City of Westminster, Romford and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Hayley_Tutton Hayley-Jayne (@Hayley_Tutton) reported

    @santanderuk are your intermediary phone lines working? Been on hold for 2.5 hours and counting ......

  • Traceylee1964 Traceylee Harvey (@Traceylee1964) reported

    @santanderuk Mastercard is **** and a deal breaker only found out yesterday when my new debit card arrived. Frigging livid that you have changed my cards without my consent. Now looking for a new bank.

  • lordster1 lordster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lordster1) reported

    @santanderuk Why block an ISA transfer when it is plain what I'm trying to do? Your ISA team are a bunch of box filling petty ***** on the phone for 40 minutes only to be told I put a tick in the wrong box 🤬 it's my money I gave Nationwide permission to transfer 🤬

  • GrahamKael Kael Graham (@GrahamKael) reported

    @santanderuk Hi my mortgage application has been delayed once due to a solicitor error and now Santander will take 7 working days to process their new documents. My mum is critically ill and I need to travel to see her. How do I contact someone, to see if anything can be done?

  • brichas2009 Brian Chaston (@brichas2009) reported

    @santanderuk @Lady_Boss_Lisa I have just received your patronising email regarding your “virtual event” due to my local branch closing. I don’t need help with online banking, thank you. What I do need is a bank which tells the truth! 😡😡

  • Cl155Y CL155Y (@Cl155Y) reported

    @santanderuk apps not working on android ?

  • CmburrowsChris Chris Burrows (@CmburrowsChris) reported

    @santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?

  • dallabona18 Sam (@dallabona18) reported

    @santanderuk your mortgage service is appalling! Twice in 2 weeks you've delayed our house move and now collapsed it by asking for ridiculous amounts of documentation and taking ages to respond...and then insisting on doing everything by mail & FAX!!

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    £332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money