Santander status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Bromley, including 0 direct reports.
- The most common problems reported in this area mention Transactions.
- Transactions (100%)
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bromley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bromley, England
The most recent Santander outage reports came from the following cities: City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Transactions | 10 days ago |
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City of London
|
Mobile App | 3 months ago |
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City of London
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Transactions | 3 months ago |
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Southwark
|
Mobile App | 5 months ago |
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Southwark
|
Mobile App | 5 months ago |
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City of Westminster
|
Mobile App | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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On The Write (@On_The_Write) reported@DrChrisParry @santanderuk Their customer service is woeful, always has been
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Kris (@lookitskris) reported@santanderuk tried all of the above, this has been a recurring problem for months now
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Peter Oakley (@agentoakley) reported@santanderuk I signed up for new bank acc. with £100 Amazon reward in Nov. Haven't received voucher, despite confirming with Santander support that fulfilled t&C's. Appears error on initial sign up so acc. wasn't active until dec. Error code bi_0023. Please help
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jaredowens (@jaredowens36629) reported@santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?
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Oasis (@Oasisrvti) reportedImagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company
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Oasis (@Oasisrvti) reported@santanderuk bank with them if you want your health to suffer. People have missed treatments can’t get medication, cause this company can’t do their job. SHUT THEM DOWN.
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steve calvert (@scalvert2408) reported@santanderuk your chat facility is terrible. It just send you to a messaging service and then no one replies. You would think trying to get help paying off your balance would be easy but two days later I have had no contact and the app isn’t working
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Matty Hough (@MattyHough2) reported@santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately
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Velvet Twenty (@velvettwenty) reported@santanderuk @bancosantander Absolutely shocking business banking service! A backlog in the back office is NOT an acceptable excuse to block a payment and all online banking. And a simple response “we don’t know how it will take…..”
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Emily (@EmilyPearson6) reported@santanderuk is there an app issue? Just made a transfer into my account and it’s not showing