Is Santander down in Bromley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bromley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Bromley, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of Westminster, Romford and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley-Jayne
(@Hayley_Tutton) reported
@santanderuk are your intermediary phone lines working? Been on hold for 2.5 hours and counting ......
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Traceylee Harvey
(@Traceylee1964) reported
@santanderuk Mastercard is **** and a deal breaker only found out yesterday when my new debit card arrived. Frigging livid that you have changed my cards without my consent. Now looking for a new bank.
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lordster 🏴
(@lordster1) reported
@santanderuk Why block an ISA transfer when it is plain what I'm trying to do? Your ISA team are a bunch of box filling petty ***** on the phone for 40 minutes only to be told I put a tick in the wrong box 🤬 it's my money I gave Nationwide permission to transfer 🤬
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Kael Graham
(@GrahamKael) reported
@santanderuk Hi my mortgage application has been delayed once due to a solicitor error and now Santander will take 7 working days to process their new documents. My mum is critically ill and I need to travel to see her. How do I contact someone, to see if anything can be done?
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Brian Chaston
(@brichas2009) reported
@santanderuk @Lady_Boss_Lisa I have just received your patronising email regarding your “virtual event” due to my local branch closing. I don’t need help with online banking, thank you. What I do need is a bank which tells the truth! 😡😡
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CL155Y
(@Cl155Y) reported
@santanderuk apps not working on android ?
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Chris Burrows
(@CmburrowsChris) reported
@santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?
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Sam
(@dallabona18) reported
@santanderuk your mortgage service is appalling! Twice in 2 weeks you've delayed our house move and now collapsed it by asking for ridiculous amounts of documentation and taking ages to respond...and then insisting on doing everything by mail & FAX!!
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AskAmy.Life
(@AskAmy_Life) reported
£332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk
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Jude Kenyon
(@tarrant01) reported
@santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money