Santander outage reports in Bromley, England

Problems in the last 24 hours in Bromley, England

Santander signals over the past 24 hours, with local activity from Bromley, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Bromley, England

The most recent Santander outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Transfer	9 days ago
Newham	Mobile App	3 months ago
City of Westminster	Transactions	4 months ago
London	Transactions	6 months ago
London	Mobile App	7 months ago
City of London	Mobile App	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Mrs L (@jo_1lesley) reported 15 seconds ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Anna Pattenden (@CopybyAnna) reported 3 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Judith Hall (@judithhall67) reported 11 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  Ruth Robinson (@RuthRobinsonLon) reported 12 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Jen (@jenofthejenjen) reported 13 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 15 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Steve Scarebear (@Scare158Steve) reported 22 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Johnny Douglas (@revjdouglas) reported 23 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

• 
  Paul McCann (@BigestPaul) reported 24 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

• 
  Haneul 이하늘 (@ddibidibidilee) reported 28 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

• 
  Webbo (@Webbo2306) reported 30 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

• 
  Nuclear Summer (@lizardUnicorn) reported 31 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  Chris Romer-Lee (@chrisromerlee) reported 32 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  xxx (@Fabs11111111) reported 34 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

• 
  Mrs L (@jo_1lesley) reported 42 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Ruth Robinson (@RuthRobinsonLon) reported 45 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  gary watkinson (@WatkinsonGary) reported 52 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  David Crossinggum (@pmancat) reported 54 minutes ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

• 
  Jason (@ldnexec) reported 57 minutes ago from Biggin Hill, England

  @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

• 
  Tony ****** (@tonysupernova) reported 59 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP (@andyparsons3) reported 4 minutes ago

  Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now

• 
  Lee Hayward (@vibedcoder) reported 6 minutes ago

  @santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 8 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Ash 1974🔴🏐 (@andy_horner) reported 8 minutes ago

  @santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!

• 
  John Elsworth (@JohnElsworth) reported 10 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  pink ladies plymouth (@loveforplymouth) reported 10 minutes ago

  @santanderuk We called as the wait is terrible can’t even give us an appointment over the phone got told to come in today but the cue is massive plus only 2 staff again no one on the floor helping staff should have the AVAILABILITY TO HELP IN BRANCH

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 11 minutes ago

  @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

• 
  Sean Toms (@seantoms) reported 15 minutes ago

  @JohnElsworth @santanderuk It appears they do not want you as a customer

• 
  Shirley (@SJacks61) reported 16 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Tim B. (@The_Swell_Shark) reported 20 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍