Is Santander down in Bromley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bromley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (17%)
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Login (17%)
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Transactions (11%)
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Withdrawals (6%)
Live Outage Map Near Bromley, Greater London, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Website | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Not today neck.
(@QueenShadeSA) reported
@santanderuk hi I just went to cash point to transfer money to my grandson due to dismal transfer service "reference number* no one has asked me for this before? Explain I am 82 years old. Disgusting
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Dean Steele
(@DeanSteele72) reported
@santanderuk set up a standing order & took £775 of mine. I reported, they've admitted it's an admin error, but locked my account. Forced to spend 2hrs+ in a branch to unlock. 3 days later no update or sign of money. Waiting 45mins on hold so far to make a complaint! #badservice
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Hayley Davies
(@hjd1984) reported
@santanderuk your new shopping incentives are LAME! I don’t want to spend my time trawling your website for offers less than 1% cash back / new cust-only. Why not be smart and add them automatically?!! Super. Lame.
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April Doyle
(@aprilcdoyle) reported
@carolinesgreen @santanderuk Noooooooooooooooo I'm so sorry, that's really awful to hear - I thought banks were always more supportive in cases like this.
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Ella
(@Ella11651821) reported
@santanderuk please can someone contact me about my remortgage, Optima Legal are **** and dragging their feet through the whole process!! It's your fault, contact Santander, ring Santander, no you need to contact Optima Legal.. please sort it out once and for all!!
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Kat Yorky 🏴🇬🇧
(@Kittykatyorks) reported
@santanderuk absolutely appalling service. We have PA for my mother & have tried to get access to this account & now wish to close it. Nothing, no response what so ever!!! This will be escalated!!!
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Alison
(@ali_howse) reported
@santanderuk @MoneySavingExp anyone else having issues transferring funds out of e-saver? Last night & this morning. Online chat said 'no record' but i have a otpcode to prove it. #keepingholdofmycash
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zedee 🎗️🇵🇸🏴🇵🇰
(@Zedy78Zedy) reported
@santanderuk Clearly stated apply for loan and most decisions within 5mins. Once applied, got told someone will contact me within 5 working days. Not convinced most are contacted within 5mins🤔🤔 #banks
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Bex
(@djbex) reported
When did @santanderuk become such a joke of a company? Absolutely appalling customer service!!
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Aspire to Inspire
(@Jack_07_Daniel) reported
@santanderuk is becoming a terrible bank, always maintenance, issues and payments/bills are taking like a week to even pend.