Is Santander down in Bromley, Greater London, England?

@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

@santanderuk Please sort your buggy login out. Its taking me about 10 attempts just to log in :(

@KeithHuewen @santanderuk Worst bank in the world, more interested in money than service, they all are I know but Santander are just awful.

@KeithHuewen @santanderuk I found them to be the worst banking group I’ve ever used. Absolutely awful!

So you block me out of all my accounts @santanderuk and then keep me holding on the phone for over an hour (so far). It's F Friday! People need paying! Great service, NOT 🤡🤡

@jamesr_pcw @santanderuk Frustrating! “Service is king”.

@santanderuk had another card payment decline due to the ongoing issues… but the payment is showing as pending on my account. Any ideas?

@santanderuk Is this resolved? Because some messages from@you say it is. Some … it’s not. I’ve already had one food shop cancelled because the payment wouldn’t go through… another due Monday…. How long does it take to fix something like this? Ridiculous to be honest.

@santanderuk Still can't use my card to withdraw cash overseas. This is the second time in a couple of months you have let me down Sorry @santanderuk its not a good enough service 😥

@santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved

@MDCP1983 I think out of principal @HSBC_UK has just lost my business account. Maybe @santanderuk will be more inclined to help me out?!?