Is Santander down in Bromley, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bromley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (27%)
-
Transactions (26%)
-
Website (21%)
-
Login (18%)
-
Transfer (6%)
-
Withdrawals (2%)
Live Outage Map Near Bromley, Greater London, England
The most recent Santander outage reports came from the following cities: London, Fulham and Redhill.
City | Problem Type | Report Time |
---|---|---|
Login | ||
Mobile App | ||
Withdrawals | ||
Transactions | ||
Transactions | ||
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
-
Paul Cook (@t_saviour) reported from Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Mrs L (@jo_1lesley) reported from Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
-
Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
xxx (@Fabs11111111) reported from Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
David Crossinggum (@pmancat) reported from London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Jason (@ldnexec) reported from Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Tony ****** (@tonysupernova) reported from Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Mark Thorley (@MarkThorley1) reported from Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
-
Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Jen (@jenofthejenjen) reported from Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Johnny Douglas (@revjdouglas) reported from Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Ruth Robinson (@RuthRobinsonLon) reported from Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
-
Webbo (@Webbo2306) reported from Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
Mrs L (@jo_1lesley) reported from Camberwell, England
Is there a problem @santanderuk ?
-
Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
gary watkinson (@WatkinsonGary) reported from Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Steve Scarebear (@Scare158Steve) reported from Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Lord Protector (@LordProtector11) reported
@santanderuk I’ve had issues with contactless payments all day card just not working Chip and pin only
-
Jack Parker (@JackParkerNo1) reported
@RifuRose @santanderukhelp From my own personal experiences...@santanderuk are the WORST for this..of ALL the public service companies I've rung in recent years, which says loads as a lot of them ARE bad
-
#hellomynameis Paul (@pauljonesking) reported
@HalifaxBank you made opening a bank account for a 15 year old so difficult and awkward you have lost a new life long customer!! @VirginMoney your branch staff are just dam right rude @santanderuk your rules that I can’t have 2 accounts with his name on are madness #bankinguk
-
mkNotts19 (@MNotts19) reported
@santanderuk seems to have applied such drastic staffing cuts that they longer have anybody to issue or update online Credit Card statements ? @santanderukhelp
-
Mr.milka (@Mrmilka92) reported
@santanderuk I have still not received a payment I was waiting for and with it being bank holiday tomorrow time is running out for me to actually get this issue sorted before it ruins my bank holiday plans
-
Steve (@Steve5312) reported
@santanderuk Prehaps you should spend more time answering the phones instead of being fashionably woke..... that way you could show your support for all your customers.
-
Alasdair Morton (@MortonAlasdair) reported
@santanderuk is the app working? I can't log on
-
pamelagibson (@PAMELAG43470438) reported
@santanderuk waiting for a wages payment to my account that should have been in last Wednesday. Employer says its an issue with that date .When will they be received
-
Paddymartin346 (@davymartin346) reported
@santanderuk I moved banks yesterday after a month waiting to get through to their fraud line. Try a First direct transfer and get £150. Also they’ve a 90% customer happiness vs Santendar 30%’s. Not hard to see why.
-
Daniel schultz (@danieltschultz) reported
@santanderuk @santanderukhelp @bancosantander needing urgent help and phone has been ringing for 30 minutes now. #customercare #help