Is Santander down in Bexleyheath, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (29%)
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Mobile App (26%)
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Website (17%)
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Login (14%)
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Transfer (11%)
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Withdrawals (3%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent Santander outage reports came from the following cities: Tower Hamlets, London, Deptford, Islington, Hackney, Ilford and Upminster.
City | Problem Type | Report Time |
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Website | ||
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Community Discussion
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Santander Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Jason (@ldnexec) reported from Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Jane Tippett (@Janietip) reported from Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ****** (@tonysupernova) reported from Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L (@jo_1lesley) reported from Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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gary watkinson (@WatkinsonGary) reported from Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Webbo (@Webbo2306) reported from Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Paul Cook (@t_saviour) reported from Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas (@revjdouglas) reported from Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Paul McCann (@BigestPaul) reported from Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Judith Hall (@judithhall67) reported from Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen (@jenofthejenjen) reported from Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs L (@jo_1lesley) reported from Camberwell, England
Is there a problem @santanderuk ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John McDonald (@JohnMcDonald_MC) reported
Hi @santanderuk do you have a problem with on line banking today ????
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the real G (@MeesterWormwood) reported
Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.
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Ben (@gingmeas) reported
@santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.
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SidcupGal (@SidcupGal) reported
@santanderuk your customer service is appalling. I demand you telephone me. Why should I spend half my day on hold because you're all WFH because of Covid when I'm working in a hospital!! No email address anywhere on your website either so I can't complain.
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Jenny (@JennyAudsley86) reported
Hey @santanderuk are you aware of errors with interest payments on regular savers? Mine seems unusually low.
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A Voice For Conner (@NadineMarshal17) reported
@santanderuk need to speak a real person! Elderly family member has no access to working debit or credit cards, no response from emergency phonelines or online chat!
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Daniel 🏴🇬🇧🇳🇬 (@devvito93) reported
I see nationwide bank is playing up again and is down yet. Absolutely useless bank. Good thing my salary goes into my @santanderuk bank account. I'm gonna leave these Guys because this is beyond a joke now @AskNationwide sort your sh!t out #NationwideDown
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sadiq tijjani🇳🇬 (@sadeeqtijjanii) reported
@micaelatuckwell @santanderuk So sorry, but have they fixed the issue?
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Samz (@delorous40) reported
@santanderuk please can someone help@@Primark have take £95.50p twice and I have had someone phoning me asking me so what do I think has happened and can’t get anywhere on the Santander chat
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The Runway Media (@MediaRunway) reported
@santanderuk I’ve been on hold to your fraud team for hours and can’t use my business account. Please can you help?