Is Santander down in Bexleyheath, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bexleyheath, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (3%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent Santander outage reports came from the following cities: Bermondsey, Grays, London, Woolwich, Gravesend, Islington, Hackney and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Login | |
| Grays |
Mobile App | |
| London |
Login | |
| Woolwich |
Mobile App | |
| Gravesend |
Website | |
| Islington |
Website |
Community Discussion
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Santander Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Das-Photography
(@DasPhotoLondon) reported
@santanderuk Mortgage statements ordered 3 times but didn’t get delivered. We need these urgently to declare Swiss taxes. Can you please help? Long queues on the phone, when I was in London they refused to fax/email it to one of your local branches.
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Paul Evans
(@PaulEvans007) reported
@santanderuk Why is your telephone service so abysmal? After a 25 minute wait listening to the usual patronising messages and nauseating muzak, I’m answered by someone so rude and disinterested that I realise I’ve completely wasted my time. Do you hate your customers that much?
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Bhavik Shah
(@BhavikrShah) reported
@santanderukhelp @santanderuk - Finally managed to get to someone after 2 hours and they disconnect your call. Has to be the worst customer service ever.
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MrT
(@MrT_1965) reported
@santanderukhelp @santanderuk So after all this correspondence I still have not got a solution my problem. Absolutely awful customer service
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Amy
(@amyflitney) reported
@santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?
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Benny Bongo
(@BennyBongoP3fan) reported
@santanderuk @VictoriaScone Your customer service is absolute rubbish! People waiting over an hour to get through to your security team, locking vulnerable customers out of their account, forcing sick and vulnerable customers to attend in person to prove ID when they've had accounts with you for years!
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Az Hoque
(@HoqueAz) reported
@santanderuk sort your customer service wait times out..3hours over 7 days is CR@P!
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Mark
(@Mark850602071) reported
@santanderuk can't get cash out any ATMs, it says contact card issuer and your only branch in the city of Edinburgh closes at 3pm, absolute joke and disgraceful customer service unless unlike typing skint with bots 😡🖕
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Kelly
(@Kelly53939907) reported
@santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??
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Elaine
(@ReturnToIndy) reported
@santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...