Is Santander down in Biggin Hill, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (46%)
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Website (25%)
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Transactions (13%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Santander outage reports came from the following cities: London, Dartford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Dartford |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Kershaw
(@LizKershawDJ) reported
Hello @santanderuk Can you please tell me - a loyal customer of 30 yrs - why you have closed yet another branch in Milton Keynes - a thriving “city” of 300K people? Including the branch in your own UK HQ? Banked online since U shut Silbury Blvd. Just can’t do some things online
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Tipper
(@Youngty16) reported
@santanderuk yall be on some fraud ****… yall must think i work for your ***’s… watch me closing my account..
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Cyberpunk
(@cybarPunk101) reported
@novakg11 @santanderuk Have you tried contacting any support center about your hacked/disabled account an haven’t gotten any response in return know need to worry, just Slyde to our DM we can help.
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Nav
(@nav_sl90) reported
@AskNationwide Hi, I've received a letter from @santanderuk stating I haven't made two direct debit payments from my Nationwide account. I have called them and they can't see an issue they said and have advised to get in touch with you. Can you help please?
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The Poetic Mind
(@THE_POETIC_MIND) reported
@santanderuk absolutely **** bank with **** service...People over the phone don't know what they are doing...Searching for a good bank
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Anita RH
(@anitabroadcast) reported
@santanderuk accessing online banking from abroad is expensive. Have to use mobile data. So far cost me £52,00 to make two transfers as unable to access account otherwise.
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Michelle Lallaway
(@moolarmuffin) reported
@santanderuk Need advice. Elderly neighbour has been a victim of fraud. He has disabilities, finds speaking difficult. Been on the phone for hours today trying to sort it out. Numerous texts, hours online, ending in phone lines going dead, neighbour still needs assistance. Help
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Ken Miller
(@KenMiller1969) reported
@santanderuk third or maybe fourth time calling to sort out your issue with me buying content from Microsoft, I Just love hours on hold. I used to work for you and pity your staff
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Ohara Davies
(@OharaDavies) reported
Bank has blocked my account because I wanted to spend a "large amount of money" on Bitcoin, sure if I wanted to spend it on a depreciating asset like a car they would have no issue with that, screw you @santanderuk - Bitcoin is the new bank
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James charles
(@Zapex111) reported
@santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.