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Santander

Santander down? Current status and problems in Biggin Hill, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Biggin Hill, England

The most recent Santander outage reports came from the following cities: Dartford.

CityProblem TypeReport Time
Dartford Transactions 26 days ago
Southwark Mobile App 2 months ago
Southwark Mobile App 2 months ago
Beckenham Mobile App 4 months ago
Fulham Mobile App 8 months ago
Redhill Mobile App 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • ldnexec
    Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonAscent
    Ascent of the Amazon (@AmazonAscent) reported

    @santanderuk Hi Santander. Five days now since you suspended my bank account for the second time in a year for no reason at all. I have no cash on me and I’m in Perú. Come on, you have the power to give me access to my account. What’s going on???? I need this sorted asap.

  • AndrewM24391043
    Andrew M. (@AndrewM24391043) reported

    @santanderuk Your Cahoot online bank is appalling. I assume you are in the process of closing it down. If you're not, you should be.

  • gazza_the_red
    Gazza (@gazza_the_red) reported

    @santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?

  • boudhabyebye
    Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you are the worst bank in the Uk and you know it. Anyway I had to send a paper document to change my address abroad… it has been 2 weeks and nothing done. How possible is that? How slow can you be!? Well please change my address asap please! This bank is a disaster!

  • KarateJoe12
    Joe 🌱 (@KarateJoe12) reported

    Hi @santanderuk I E-signed my credit agreement for my new car but now I can't actually access or read my agreement anymore. Please can you advise?

  • EddieSanderson
    Ed Sanderson (@EddieSanderson) reported

    @santanderuk I’m an existing customer trying to set up another account with you. It’s taken +2 months, hours and hours of call waiting, no replies to emails. No progress. Please help, please. Please.

  • steveinmarden
    Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • James2022R
    JR (@James2022R) reported

    @santanderuk @bancosantander good of your fraud department to hang up after 40mins of being passed from pillar to post. Responsible banking @TheFCA shut these idiots down

  • IGM942
    Irf (@IGM942) reported

    @santanderuk Poor service, no help or support, just passed from person to person, no point in using your credit card for protection, you look for every way to get out of helping

  • clydefc123
    liam (@clydefc123) reported

    @TSB @santanderuk can one use please help this is a joke their is alot of money I sent from one account to my other this still hasn't went in and no one seems to won't to help