Is Santander down in Biggin Hill, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Website (25%)
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Transactions (17%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Santander outage reports came from the following cities: London, Dartford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Dartford |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gill Scott
(@GillSco30418601) reported
@santanderuk whilst the Byres Road branch staff were lovely, my daughter waited 50 mins for the Central Security team to answer their phones - and they didn’t. She cannot get access to her money …help please 🙏
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Allan Jones
(@bigmisterjones) reported
@santanderuk Terrible customer service. Legalised crooks. Time to leave this sh*tshow
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Kelly1967
(@Kelly19673) reported
@santanderuk **** customer service
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kevin
(@k3vmc_invest) reported
@santanderuk I’m another day older and still no access to my funds!! What does it take to get a response from this dead horse, because flogging isn’t working. Two hours in one call last night, but my account may be blocked for another 48 hours. Incompetent jobsworths.
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adrian wassell
(@adewass) reported
@santanderuk @santanderukhelp will you ever answer? been on hold for 40 minutes because you think I am a fraud victim!!! I was trying to by a car from @CazooUK. I cannot even access the app now, idiots!!
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Jonathan Abrahams
(@jca8155) reported
@santanderuk absolute nightmare dealing with your security team. Over 2 hours of my life wasted with 5 phone calls. Appalling service!
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kevin
(@k3vmc_invest) reported
Abysmal service from this @santanderuk . After HOURS on the phone to them, last week, trying to transfer funds out and identifying myself FIVE times, PLUS their turgid “scam avoidance” script, I may to wait up to 2 days to move money. I will make sure to 100%. Absolute clowns.
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Lesley W
(@LesWSalesGuru1) reported
@santanderuk tried every tel number... unobtainable! Written 3 times now to advise you keep sending letters to our address for a business. Not us!! Fraud? Trying to help but getting nowhere
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Rachel Louise Giles
(@RachelLouiseGil) reported
@santanderuk hi. I am NOT wanting to go paper free, but cannot change the setting on online banking. The toggle won’t slide over! Can someone help please?
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kevin
(@k3vmc_invest) reported
@santanderuk I have been phoning you since Friday. If you cannot sort out a simple block on an account within 72 hours, you should not be operating as a bank. Please. I know a lot of your staff are working from home, but please, wake someone up, or interrupt a tea break!