Is Santander down in Biggin Hill, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Smalls
(@pikeyporl) reported
@santanderuk @santanderukhelp You locked my account access because I moved my money over the weekend. Now I've been on hold for 1 hour 35 mins, first number you told me to call was wrong team. I'm calling from Mexico. Will I even have enough money in acc to pay this phone bill?
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Sophie Media
(@SophieDigital) reported
@santanderuk Can someone help i've sat on hold for over an hour 5 times now and still not got through to anyone. I desperately need to talk to someone about fraudulent accounts.
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Crawford Gillan.
(@Ceegee603) reported
@santanderuk I was notified that a transfer I was making from my own account was suspicious and to contact fraud dept. I can't access online or mobile banking. I held for 1 hr yesterday and over 2hrs this morning. Apparently the 'unlocking' cannot be done in branch. Suggestions?
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Gavin B Harris MCIPR
(@gavinbharris) reported
@bigorangebearz @santanderuk Lucky you, Andrew! Don't ever get an acc with #santander unless you want awful service
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paul wilson
(@paulwil95301208) reported
@santanderuk online down again
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Gavin B Harris MCIPR
(@gavinbharris) reported
Hey @bancosantander @santanderuk Just a quick shout out for your awful service and attitude. I’ve closed my acc today after being a customer for almost 10 years since 2013. I had a payment due out today to Microsoft... #santander
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Sarah
(@Sarah44291773) reported
@santanderukhelp Avoid @santanderuk. They misinform customer's and hide behind t&cs. Now waiting on the phone again for 40 mins. There are better banks with more transparency and customer support out there.
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk wow, the bank really is a mess, not that I can access online banking thanks to your lots incompetence as you know! "We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible."
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Steve M
(@munsterman) reported
@santanderuk Been on hold for 30 mins to Customer Support. No idea how long it will take for someone to answer, please can you advise. It's a security issue. What is the best time of day to call for short wait times?
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Alan McGowan
(@al_mcgoo) reported
@santanderuk 30 minute wait and still on hold to access my own money. Unacceptable!