Santander down? Current status and problems in Biggin Hill, Greater London, England

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Biggin Hill, England

The most recent Santander outage reports came from the following cities: Dartford.

City	Problem Type	Report Time
Dartford	Transactions	27 days ago
Southwark	Mobile App	2 months ago
Southwark	Mobile App	2 months ago
Beckenham	Mobile App	4 months ago
Fulham	Mobile App	8 months ago
Redhill	Mobile App	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

• 
  Mrs L (@jo_1lesley) reported 1 minute ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Jason (@ldnexec) reported 2 minutes ago from Biggin Hill, England

  @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

• 
  Mrs R (@KateRenton) reported 5 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

• 
  Jen (@jenofthejenjen) reported 11 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  Grace Cuddihy (@GraceCuddihy) reported 11 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 12 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Paul McCann (@BigestPaul) reported 17 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

• 
  Mrs L (@jo_1lesley) reported 18 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Tony ****** (@tonysupernova) reported 44 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• 
  Judith Hall (@judithhall67) reported 44 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  Webbo (@Webbo2306) reported 48 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

• 
  Johnny Douglas (@revjdouglas) reported 52 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

• 
  Mark Thorley (@MarkThorley1) reported 55 minutes ago from Blackheath, England

  @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

• 
  Chris Romer-Lee (@chrisromerlee) reported 56 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moss Peak (@peak_moss) reported 3 minutes ago

  @santanderuk unblock my freaking account. I need my money. Getting through to your call center is impossible 🤬

• 
  Florence (@HomeEdWalkers) reported 5 minutes ago

  @santanderuk An error message occurs when I try to update a phone number online. It's been happening for a while. What can I do?

• 
  Shaun Hinds (@shaunhinds) reported 7 minutes ago

  Todays customer service award goes to @santanderuk @santanderukhelp 30 minutes to get through and then get cut off. I remember when call centres were useful, now it seems every large company is incapable of running them.

• 
  gareth mills (@garethmills_) reported 8 minutes ago

  @santanderuk HELP! I’ve been on hold to CHAPS team for 48 minutes and I’m supposed to be buying a house. Is there an error? Please help.

• 
  Scott 🇺🇦✌️❤️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 🇺🇦 (@Flanican) reported 8 minutes ago

  Hey @santanderuk, do you think you could ask one of the staff in the back to come out and help serve? I've been in the queue 20minutes and there's about ten people behind me

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 9 minutes ago

  Ok looking for a new bank that does not use profits, wasting our money for tv ad’s like the ghastly @santanderuk Ant/Dec 🙄 or black horses @MartinSLewis please help people find a customer centric bank without this rubbish

• 
  PIAT (@bringupthePIAT) reported 12 minutes ago

  @santanderuk Your online service is increasingly unreliable. Logged in to set up a new payee, but part way through got a message saying online banking is unavailable. Logged in again, repeated the above, but after four attempts hadn't received an OTP, so cancelled the payment.

• 
  Gee 💪🏼 (@staffilad) reported 12 minutes ago

  @TakeFive @santanderuk Would be nice if you'd fix your online banking so I can check it

• 
  Bloop (@TheBloopster) reported 16 minutes ago

  @BarclaysUK @BarclaysUKHelp passed to Customer Services from Bereavement Team. Been on hold for 1hr 10mins so far. Congratulations, you are now worse than @santanderuk

• 
  Nicholas Esposito (@Nikolas88) reported 18 minutes ago

  @santanderuk hello, my access to mobile banking has been blocked for some reason, I tried calling but after half an hour waiting I had to go doing other things. I tried the chat but without login only the bot works, I tried calling again but since I’m abroad phoning doesn’t work