Santander down? Current status and problems in Biggin Hill, Greater London, England

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Biggin Hill, England

The most recent Santander outage reports came from the following cities: Dartford.

City	Problem Type	Report Time
Dartford	Transactions	30 days ago
Southwark	Mobile App	2 months ago
Southwark	Mobile App	2 months ago
Beckenham	Mobile App	4 months ago
Fulham	Mobile App	8 months ago
Redhill	Mobile App	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

• 
  Mrs R (@KateRenton) reported 6 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

• 
  Johnny Douglas (@revjdouglas) reported 12 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

• 
  Judith Hall (@judithhall67) reported 13 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  Paul McCann (@BigestPaul) reported 44 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

• 
  Jason (@ldnexec) reported 57 minutes ago from Biggin Hill, England

  @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  colin hay (@ColdoHay) reported 8 minutes ago

  @santanderuk any chance someone from customer service could pick up the phone, been on hold for nearly 2 hours now

• 
  Mohannad Sabry (@mmsabry) reported 8 minutes ago

  Being a good Samaritan, I picked up a Debit card I found on the street and now trying to report it, I get on @santanderuk website, I call their 24/7 service and lo and behold, an automated voice tells me the center is closed. I am truly fed up with how dumb our world is.

• 
  Craig Butcher (@craigbutcher) reported 9 minutes ago

  And to top it off, @santanderuk’s interface hasn’t changed for many years resulting in cognitive issues of what I need to be doing. Looks like I’m going to move elsewhere. I cannot handle the stress of this.

• 
  Crypto Nerd (@AdamazeemCrypto) reported 11 minutes ago

  @santanderuk my online banking isn’t working could you please help need your make a transfer

• 
  fat dad (@fat_dad_cyclist) reported 11 minutes ago

  @santanderuk terrible customer service at cwmbran branch today. This is not how to treat people

• 
  Sam Roots (@samgroots) reported 12 minutes ago

  Wow, ok @santanderuk seems to be giving a case study in bad user experience. I'm applying for a credit card. For context, I have an AmEx which I always pay off. I'm that kind of user. 1) Fill in a long form on the Santander website (address, income, etc) to apply.

• 
  HBARbarmyarmy (@dave123william1) reported 17 minutes ago

  @santanderuk @santander your customer service is a disgrace, 40 minutes on hold on Monday, 28 minutes yesterday 18 minutes so far today and not got through yet, what an absolute joke of a service

• 
  karen chinnadorai (@kaceymyl) reported 18 minutes ago

  @santanderuk Your performance is 0/10 You block my account then leave me hanging on phone for 30mins. You then cut me off as it is now 8pm and that’s me stuck till tomorrow morning. If I had been in a branch you wouldn’t throw customers out. Disgraceful. Not impressed

• 
  Militant Lambchop ✊🏼💙 NHS ✊🏼❤️ BLM #StaySafe (@CurlyClareToo) reported 21 minutes ago

  @David__Osland @punyvikinglass I was scammed months ago and locked my bank account. The temp passwords sent by @santanderuk won’t get me into my online account but had to give up after waiting hours to speak to a human. I need access soon though. #NotEnoughHumans

• 
  Chocolate Buttons (@chocbuttons2) reported 22 minutes ago

  Why the hell don’t @santanderuk answer their fraud line?! I’ve been ringing and ringing! Entered all my security details and it just rings! How is it possible to be this terrible?! #Raging