Santander

Is Santander down in Biggin Hill, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Biggin Hill, Greater London, England 03/14/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Santander outage reports came from the following cities: London, Dartford and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomDartford Transactions
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tumbledown93 AndyBooth (@tumbledown93) reported

    @santanderuk diabolical customer service towards a new customer new security number blocked for a online account that you can only verify via pc🤔not the app told to wait 30 days before ringing back to wait in a queue for 30mins then customer service abruptly ended call

  • adrianjunkbtin1 adrian.junk@btinternet.com (@adrianjunkbtin1) reported

    @santanderuk is your site down i payed rates a few days ago with my card but it is not showing up on my santander app.

  • suddyman Tim Sudworth (@suddyman) reported

    Appalling lack of service @santanderuk with a@business account 3rd attempt to change something - Failed now attempting again phone cut off

  • MattyLewin Matty Lewin (@MattyLewin) reported

    @santanderuk How do I get in touch with customer services on here please

  • 1cymruambyth2 clare l (@1cymruambyth2) reported

    @santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.

  • LouthMatters Louth Matters (@LouthMatters) reported

    Grrr @santanderuk help your customers. I've spent 2 hours just trying to find out where to email a complaint to you & failed. The worst experience is the dire 'chat' with a robot on your website who doesn't understand anything - even the word email. Please let me have an email

  • amykate4848 Amy Kate 😴👸🏽 (@amykate4848) reported

    @enomiseleda @santanderuk Same here! Mine wont load to log in, just says ‘oops something went wrong’ im trying to update to ios15 and hope that works xx

  • TheFeeN_ FeeN (@TheFeeN_) reported

    It’s amazing when @santanderuk block your card because they are sending you a new one BUT the new one isn’t arriving till the end of the month

  • enomiseleda enomis (@enomiseleda) reported

    @santanderuk why isn’t your online banking app working

  • journalist_lazy LazyJournalist (@journalist_lazy) reported

    @santanderukhelp Enact Conveyancing Ltd are an absolutely terrible company, you @santanderuk appointed this **** shower of a company to manage our re-mortgage. They haven’t and it’s now cost us hundreds of £££’s