Is Santander down in Biggin Hill, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Transactions (17%)
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Website (13%)
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Login (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Santander outage reports came from the following cities: Grays, London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Southwark |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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h
(@chumpmarketing) reported
@santanderuk How about also being the worst bank for fraud resolution. Awful awful bank . How many more complaints do you need for How awful you are at caring for customers.
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Alan Gibbons
(@alan_gibbons) reported
@santanderuk "We are experiencing high volumes of calls at the moment" Means: "We don't employ enough staff to give you good service"
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Simon Treadwell
(@simon_treadwell) reported
@santanderuk really disappointing service here, 3 times on the phone, listen to all the announcements for 2 minutes on how busy you are, then security checks to then be cut off. No I can't do what I need on your App or Web chat either.....
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Oluwa Blanco 🌬
(@oluwablanco) reported
@santanderuk can I get some bloody help around here! I’ve never ever come across a bank with no decorum or etiquette!!! Absolutely leaving this bank and going to @NatWest_Help
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Lisetta17
(@Surfchica17) reported
@santanderuk How can I get through to your UK Customer Service centre? Tried three times at different times of the day. On hold for 40 minutes each time before I give up.
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AnotherToffee
(@NotDeadYetMate) reported
@alan_gibbons @santanderuk They really do not give a ****, mate.
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Dave
(@Dave0London) reported
@LynneDMNoble1 @santanderuk This is awful what are they playing at?
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Chris Kyne
(@chris_kyne) reported
Ever tried getting through to @santanderuk customer service? Nearly an hour on hold already and still going strong 😡
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h
(@chumpmarketing) reported
@santanderuk Mike regnier sort out your fraud team. Worst service of the lot. Unblocked my cards without telling us so the only ones continuing to use our cards were the fraudsters. Geniuses you must employ.
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Marilyn Dobbs
(@MarilynDobbs1) reported
@santanderuk we want to open an account for a child and it’s impossible to get thru on phone to make an appt. Earliest appt is a month away and not even local branch. Any help out there or don’t you want our business?