Is Santander down in Biggin Hill, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (56%)
-
Website (19%)
-
Login (19%)
-
Transactions (6%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel Glass 🚶🏻🏴
(@Danny_Gee89) reported
@BogieOnPatrol @santanderuk The spelling errors are a red flag right away
-
tweetsensation
(@81damd) reported
@santanderuk went in branch to cancel an account told phone only 30 mins wait to be transferred.shambles.gonna close them all now bad service.
-
Molly Powell 🍊
(@mollyjourno) reported
Looking to speak to any staff members at @santanderuk who are using @peppy_health for an article I'm working on. Please DM me if you're interested. #FemTech #WomensHealth #Santander
-
Mrs M
(@HeadOnTheHill) reported
9 days without access to my @santanderuk accounts. 9 days of listening to their hold music and not getting through to anyone. Today I can finally make it into one of their banks - half term and can therefore make their inconvenient hours. New bank recommendations welcome…
-
Stacy Cain
(@86Wils) reported
@santanderuk terrible service. 20 minutes on hold to be told I can't make an appointment to see anyone or open an account online or the phone!
-
Matt G ⭐️⭐️Champions of Europe
(@gilmac1975) reported
Currently been on hold to @santanderuk for 48 mins to their number for existing mortgage customers. Shocking service as I obviously have nothing else to do with my life
-
Hayley Crane
(@hayley_crane) reported
@santanderuk I have dialled you and placed on hold for over 1 hour now. No email address. Webpage not user friendly. No other form contact. Very poor customer experience indeed.
-
BREXIT,Trump 2024
(@brexit_leaveeu) reported
@santanderuk Shocking customer service experience 1 hr waiting on the phone to get someone working from home that couldn't be bothered to sort my problems pug me back on hold and I had to hang up. Shameful from this bank. Get them lazy employees back into the office.
-
Beverley Grant PCC 💙
(@RoPCoach) reported
@santanderuk It took hours of waiting on the phone & frustration at being cut off (multiple times) but finally we got the problem with our credit card sorted. Thanks go to the staff member in the Northwich branch who went the extra mile to help.
-
Roger steer
(@Rogersteer1) reported
@santanderuk come on I’m trying to transfer some money for a house deposit BLOCKED and i cannot now talk to anybody please HELP