Santander

Is Santander down in Biggin Hill, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Biggin Hill, Greater London, England 10/10/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (25%)

    Website (25%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Login (20%)

    Login (20%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Santander outage reports came from the following cities: London and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App

Community Discussion

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Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JayneWe44030505 Jayne Weaver (@JayneWe44030505) reported

    @santanderuk terrible service from fraud department of santander

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @vickimunro5 @santanderukhelp Have you seen how many other people have exactly the same problem. I am reporting @santanderuk to the ombudsman as they are making so much money in extra interest from us as no one will answer the phone.

  • lidiafiorentini lidia (@lidiafiorentini) reported

    @santanderuk an insurance company has sent payment to my closed account with yourself, please help me get money back

  • FlamingoQueen86 Hellö🦩 (@FlamingoQueen86) reported

    @santanderuk : If you think you’ve been targeted by fraud or a scam, it’s important that you report it to us straight away Also Santander: but we will place you on the same queue as everyone else, so good luck with not loosing any money 👍🏽 terrible customer journey

  • happy_mummy ⭐️ (@happy_mummy) reported

    @santanderuk have lost a much needed cheque and after 3 (very long) held calls we are none the wiser. No-one able to help us do something! And no handler knows what to do. Zero customer service. Zero.

  • oshititsgord Gordon K Potter (@oshititsgord) reported

    @santanderuk Thursday Nightmare Story! Not a good look denying me access to my mum’s account to pay regular monthly care home fees even though I had established PoA long ago... and you wouldn’t tell me why!

  • jockywocky Jockywocky Esq. (@jockywocky) reported

    Dear @santanderuk Do you consider making someone hold on the phone for 1 hour 32 minutes (so far) to get a mortgage statement good customer service?

  • AmirDaftari Amir Daftari (@AmirDaftari) reported

    @santanderuk your #bike stations don’t take card anymore and you app is down. How am I supposed to hire??

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @Gill_WWA @thedeckinn @santanderuk The support centre workers being worked into the ground, rather than employ enough people to handle the queries. More money for the bosses; less support for customers. Brilliant.

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk @santanderukbiz @santanderukbiz I am being told we dont have a Buisnnes manager as this service is no longer available, I go to the branch and they tell me to call, I call and they say the back team only take emails? I ask to speak to complaints and there to busy?