Santander

Is Santander down in Biggin Hill, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Biggin Hill, Greater London, England 11/28/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Woolly_Mummoth Hazel Webb 🖖 (@Woolly_Mummoth) reported

    @lynnekeldaz @santanderuk OTPs. Phone support useless, what happens when my text number changes, can't log on to change details!

  • Psycobunny Psyco Bunny (@Psycobunny) reported

    @agw1437 @calvinrobinson @santanderuk Terrible!

  • BoxKatie Katie Hannah (@BoxKatie) reported

    @santanderuk can you help me please? I have a question about my debit card - the online chat logs me out and I’ve been waiting for a call for over 30 minutes.

  • Street_Scribe Street Scribez (@Street_Scribe) reported

    @santanderuk absolute bullcrap... Opted in the have #Coop as an account reward, spent money there and have yet to see any benefit? #Garbage

  • agw1437 A.G.W. 🇬🇧 (@agw1437) reported

    @calvinrobinson Not @santanderuk . They consistently lowered all the benefits they got people to sign up with. My elderly mum was caught in a scam and santander wouldn’t refund - we are with the ombudsman now. It’s a truly awful bank. Arrogant and uncaring.

  • katet12 Katy Bealing (@katet12) reported

    @santanderuk loyal customer with home insurance for over thirty years and receiving terrible customer care!

  • SarahHeleneuk Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    Incredibly, @santanderuk security do not have any supervisors working on a Saturday afternoon!!

  • Jacksicko Jack Baker (@Jacksicko) reported

    @santanderuk Put as much effort into customer service you might be on to a winner

  • SarahHeleneuk Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    So Ive suffered #Transphobia again at the hands of @santanderuk security team after they contacted me. It seems I'm going to have to pay to go to a branch to get my card out of jail .. and no compensation for their error. #Santander @financialombuds

  • Browney120417 David Brown (@Browney120417) reported

    @santanderuk @santanderukhelp over 6 hours on hold over 7 calls and yet again a dropped call. Worst customer service since earth began