Is Santander down in Biggin Hill, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Website (13%)
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Login (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Harding
(@MissVickyPickle) reported
@santanderuk Why does your website state your fraud number is open 24/7 but then when I call it tells me the call centre is shut? Since when do fraudsters only work 9-5?
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Iestyn Edwards
(@IestynEdwards) reported
@santanderuk Was on hold just now for twenty minutes, heard the dial tone for a few times, then the connection was broken at your end. Don't want to wait again for the same thing to happen. Suggestions, please?
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♥ Stop J@bbing Children ♥
(@Problematictv) reported
Does anyone know why @santanderuk online banking has a massive problem with @ThreeUK mobile Wi-Fi. I've put up with this for 2 years with no explanation. 10 log in attempts just to get thrown out each time when trying to transfer money. And that's on a ****!ng good day.
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Clare Wiener
(@ClareWiener) reported
@santanderuk greatful that you stopped fraudulent activity on my account but you've left me without a debit card and no cash. You weren't able to help in branch & I can't get through on the phone.
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Mike Lowe
(@mickeylove24) reported
@santanderukhelp No one has been in touch. It’s been five months. My credit score is now in the poor band. My credit card companies might take them away. @santanderuk clearly don’t care about this and the impact terrible service has on people
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Not Luna Lovegood 3.5% 🖤 🌿🏴 🎪🇪🇺
(@LunaNotreally) reported
When you can't sleep at 3am because @santanderuk are preventing your mum from getting the urgent care she needs because they're so slow in doing paperwork despite being told why its urgent. Don't bank with them is my advice.
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jacky hodges
(@jacky_hodges) reported
Got a @santanderuk bank account which I haven’t been able to access in a week due to their incompetence. Good job I don’t rely on being able to access my own money…. Oh wait!
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jacky hodges
(@jacky_hodges) reported
Just answered the fraud prevention questions at @santanderuk for the umpteenth time and still can’t access my account
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Elaine Gladman
(@gladders1) reported
@santanderuk absolute disgraceful customer service trying to get hold of a person waited 10 minutes no reply.. poor poor service