Santander

Is Santander down in Biggin Hill, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Biggin Hill, Greater London, England 04/24/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Mobile App (26%)

    Mobile App (26%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Santander outage reports came from the following cities: Reigate, London, Deptford, Mitcham, Horley, Coulsdon and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomDeptford Website
United KingdomMitcham Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jssibley James Sibley (@jssibley) reported

    @SantanderUKHe10 Staggering!!! If you bother to read all the previous tweets you know but I understand that @santanderuk @santanderukhelp dont actually help anyone!!

  • UnstabilizedAU Unstabilized AU (@UnstabilizedAU) reported

    @santanderuk Automated messages: "There's a lot of people trying to call us right now and our lines are busy". Also santander: *here, listen to this automated message for 5 minutes and let us try to get a sample of your voice*. **** off will you.

  • sahask76 Shironjit Saha (@sahask76) reported

    @santanderukhelp My friend took a 21 month 0% £5K balance transfer. Initial DD set £50, @santanderuk tried to take £5K yesterday-payment declined. Same happened today. Credit score is being ruined. Customer services have said it will take 3days to sort! Can you DM me urgently.

  • ghostlemur maria cosgrove (@ghostlemur) reported

    @AperitifGuy @santanderuk Same problem here

  • jssibley James Sibley (@jssibley) reported

    DO NOT use @santanderuk for your mortgage. Errors happen but they take weeks to remedy them and show NO urgent @santanderukhelp are unprofessional. @santanderuk cost vendors money when they make mistakes and ruin house moves and sales

  • ghostlemur maria cosgrove (@ghostlemur) reported

    @Giles1974 @santanderuk I have the same problem

  • andyrachcleav10 AndrewRachaelCleaver (@andyrachcleav10) reported

    @santanderuk what a joke they are cash machine swallowed my cards mobile banking app not working can't get any of my money out no cash on me and customer service close at 6pm what a joke this bank is

  • Ben79748483 Ben (@Ben79748483) reported

    @santanderuk @twinklresources Your online service doesn't work as it doesn't recognise my pin. I am currently unable to speak after surgery and have no other means of contacting as you have no email or chat Service as I can't log. Please can you contact me to resolve as this feels very poor service

  • DebbieLiles8 Debbie Liles (@DebbieLiles8) reported

    @santanderuk @twinklresources Love a bank of antandec pencil case and bag And a Model smart car from the last avert. Can you help.

  • fmarshallpayne Freya Marshall Payne (@fmarshallpayne) reported

    @santanderuk help please! I try to log into my account (on the app and in any browser) and it seems to glitch and take me right back tob the log-on page every time, meaning I can't actually get into my account