Is Santander down in Biggin Hill, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Sturdy
(@theswirly) reported
@MorganBroadcast So glad to see you've been reimbursed, along with two rare things: admitting a mistake and apologising. Much work to do by @VirginActiveUK and @santanderuk to protect customers. Hopefully the noise keeps going and they and other companies start taking these issues more seriously.
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Mark Burley
(@MarkBurleyUK) reported
@santanderuk I am trying to talk to your team regarding my mortgage balance but they do not reply and the bot on website does not help - can you help please
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Simon Harris
(@SJ_Harris) reported
@santanderuk Spent 45 minutes waiting in branch to make a money transfer because they are on hold to your own internal team!!! Absolutely ridiculous. Shocking service! Had to abandon and will have to go through the same debacle no doubt tomorrow!
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May
(@mayte10000) reported
@santanderuk need help with one of your subsidiary who's not letting me withdraw money from my account!
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Suzystiddy
(@suzystiddy) reported
@santanderuk my daughter has just started uni, is in a strange city, and still does not have access to online banking as she has not received part 2 of the letters. She has had them resent to her over a week ago. What can she do to get this resolved?
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Joneschris
(@manutdTOPFAN73) reported
Don't bank with @santanderuk I been with them years and there service just gets worse and worse . U think u could report your card missing right . Order new card right . Not at santander as they kept their staff ignore phones ringing trust me
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May
(@mayte10000) reported
@santanderuk need help with one of your subsidiary who is refusing to allow me to withdraw money from the account.
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Peter Sibley
(@Pete_Sibley) reported
@santanderuk - when we’re struggling with an account issue and ask your agent how they can they help and they answer “I won’t” - what sort of service is that??? Utterly disgraceful.
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Chris Jenkinson
(@UNISONRegSec) reported
@AskVirginMoney shocking service this morning. Impossible to speak to anyone about registering Power of Attorney. Web site search doesn’t even recognise term. Sharp contrast to @santanderuk who were accessible, helpful and made the process simple.
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sh@k
(@Roni_Khan) reported
@santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same