Santander

Is Santander down in Biggin Hill, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Biggin Hill, Greater London, England 11/14/2024 12:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (13%)

    Website (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Santander outage reports came from the following cities: Grays, London, Southwark, Mitcham and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomSouthwark Mobile App

Community Discussion

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Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • miriam_burke Dr Miriam Burke (@miriam_burke) reported

    @santanderukhelp I was on track to buy a house before the stamp duty holiday. Then your valuer was off sick the day of the valuation. It’s been rescheduled for 30th June but I’m now going to miss the holiday and pay £1,000s in tax. Please help! @santanderuk

  • RedAnt6 Red Ant (@RedAnt6) reported

    Had a note from @santanderuk saying they were considering taking my debit card from me, despite 7-10 transactions per month on my account. Do they not realise that Covid issues mean people don't use cards in person like they used to?

  • VRemacy Vegetable Soup-remacy (@VRemacy) reported

    @santanderuk - we're on the brink of our chain breaking down because of your total incompetence. Finances do NOT feel safe with #santander. "Please hold...". Hour wait. Cut off. Repeat. THANKS! Disgraceful.

  • Joe_Stead Joe Stead (@Joe_Stead) reported

    @ICooper @santanderuk @BankofScotland What. ********. Most of my banking is with Starling these days, and it's great. Especially with international stuff. I'm glad I avoid high street banks for this. I'm not looking forward to signing up for a mortgage with clowns like these.

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

  • Philby1976 PhilippaB - Vitorino Hilton Stan Account (@Philby1976) reported

    @lynseyhooper @santanderuk Try the 'chat with us' button from your online account, that seems to be working (bot first).

  • arad_shah Arad (@arad_shah) reported

    @santanderuk your bike docks are so ******* unreliable, one week I need a bike your **** always bugging suck ur mudda

  • cr8red Andy Campbell (@cr8red) reported

    Hey @santanderuk sooo that approved mortgage offer we first spoke about on 7th May... I’m still waiting on confirmation. Yep, still. 35 days later. (You promised 14 days max.) I don’t like complaining, but I’m literally going to lose my house if you don’t fix this tomorrow.

  • clevybencheton Cédric Lévy-Bencheton (@clevybencheton) reported

    Hello @santanderuk. Could you please be more modern before I fully switch to something else? 1) Allow the SAME operations in your app than on the website (add/amend standing order for example, cancel direct debit) 2) Stop spamming me with SMS verification when I just verified?

  • HumberCharlotte Charlie Humber (@HumberCharlotte) reported

    Hi, I’m concerned as my savings account balance has been transferred to my current account as I did not make this transfer. No one else has access to my account, passwords or passcodes. @santanderuk