Santander

Is Santander down in Biggin Hill, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Biggin Hill, Greater London, England 11/28/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kitchentowel Ben (@kitchentowel) reported

    @santanderuk trying to get through to your CHAPs team. The whole process has taken 2 hrs so far. This is really poor service.

  • Spenbeck Spenbeck (@Spenbeck) reported

    @santanderuk I have a Santander credit card with ample available funds but I cant draw money out from their cash machines! I’ve even been into my local branch and spent an hour with them but they can’t fix it. They promised a call back but none came. Complained online but no help

  • DrSquatpump Dr Squatpump (@DrSquatpump) reported

    .@santanderuk money grabbing bastards! How ******** can you justify a third mortgage payment increase in the space of a year? You're a bank, you make money off people, what has actually happened to give you a reason to charge so much more? Absolute scum!

  • LovesRedShoes Caz 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@LovesRedShoes) reported

    Why is it too difficult for @santanderuk to cancel a loan application? Pull people in with offers from 2.9% on Money Supermarket but the reality was 14.25%. Are you surprised people turn it down. Then you won’t cancel but leave it to expire whilst sitting on a credit file.

  • MartinH01846340 Martin Hughes (@MartinH01846340) reported

    @santanderuk fantastic....just so you know your chat function not working either....priceless

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported

    @CooperativeBank this is the second time that your online banking has been down this month. I Need to pay off my @santanderuk credit card by tomorrow and I've just logged in to make the transfer. 🤬

  • rawcliffe21 janine (@rawcliffe21) reported

    @seanmckibbin @santanderuk Ye my daughters in usa she’s had the same problem And was panicking

  • ianbeeb Ian Bamling (@ianbeeb) reported

    @santanderuk how long will the technical issues be on the online banking site? Im trying to pay my credit card

  • Nicholadale1 NICHOLA DALE (@Nicholadale1) reported

    @santanderuk 2days waiting for a fax - atrocious customer service!!!!

  • martynbolt Martyn Bolt (@martynbolt) reported

    @toryboypierce You could try cycling @santanderuk may help