Is Santander down in Biggin Hill, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (45%)
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Login (25%)
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Website (15%)
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Transactions (10%)
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Withdrawals (5%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Fulham |
Mobile App | |
| London |
Withdrawals | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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HIRB082119
(@Jossys_Giants86) reported
@robertsimms @santanderuk Coincidence, I’ve just had a message from a friend of mine who works for Santander to say he had the most horrible customer on the phone about 3 hours ago who was complaining non-stop so he passed him around 4 of his colleagues for 1.5 hours
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kate
(@kate69035587) reported
@santanderuk Surely the worst bank, definitely the worst customer service, all working from home with a phone queue wait of an hour even before 8am with random unfathomable account blocks. Dreadful disregard for loyal customers
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@Stoner #BackBoris100%
(@stoner1968) reported
@santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨
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rhiannon
(@rhiannonbate_) reported
@santanderuk 33 minutes on hold to be cut off telling me to go online for help, when online has told me to phone? Absolute jokeeeee
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MB83687
(@MB83687) reported
@santanderuk have a loan with you. Trying to change my payment debit date. Told I had to register for OLB. Took a week waiting for multiple letters with different codes. Finally get it working. Can't change date in app or online. Never known anything so difficult. #backwards
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Cosmo
(@Idgordon7virgi1) reported
@stoner1968 @santanderuk My wife was on the phone to them for 2 and a half hours but after two trips to the local branch in a town 7 miles further away from my local branch (that was shut down) our access to our own funds have been happily restored 😢🙈 Murder polis. Closing all our accounts.
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Jack Cooper
(@JackCooper91) reported
@santanderuk you've blocked access to my account and I'm going round in circles with this bot online. Wtf?! I literally just want to cancel my card.
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Jonathan Banks
(@JonathanBanks) reported
@santanderuk is there a problem with online banking today. I keep getting logged out after a few seconds and taken back to the login screen.
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James Sibley
(@jssibley) reported
Do NOT use @santanderuk for your mortgage.Errors happen and then they don’t rectify even though it’s URGENT. They ruin house sales and lack professionalism and compassion. Do your job @santanderukhelp #donotusesantander
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk