Santander

Is Santander down in Biggin Hill, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Biggin Hill, Greater London, England 12/31/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Santander outage reports came from the following cities: London and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dollyholly1610 Holly Haystead (@dollyholly1610) reported

    @santanderuk @santanderukhelp I have tried multiple times to get through to your call centre, I am running out of time to sort a balance transfer **** up that means I have double the amount I wanted to balance transfer on my Santander card! Impossible to sort out online as well!

  • stanleymore64 Stanley more (@stanleymore64) reported

    @santanderuk My son just left this mob because of their poor service and attitude. He wouldn't recommend them to anyone 🤔

  • AbdGMahmoud Abdullah Mahmoud (@AbdGMahmoud) reported

    @santanderuk Best thing I’ve done is switching off Santander. The worst customer service ever. Booked two appointments at branch to then be told no one is available! Hang up on me and they take monthly fees for literally doing nothing!

  • RonBaber Ron B (@RonBaber) reported

    @santanderuk You used to pay 3% interest for £5 monthly fee, now it’s 0.3% for £4 fee - hardly customer focused! Maybe if you stopped paying Ant and feckin’ Dec our previous interest. . . .they’re enough to make anyone go elsewhere!

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk. Ok I'm still waiting for someone from your complaints team to call me. Promised by today, still waiting, still no refund in my account. 10 days since my first call, + 3 hrs on phones. Appalling cust service

  • IanJFincher Ian J. Fincher (@IanJFincher) reported

    @santanderuk Can't stand Ant and Dec, so why waste my money with you when you pay those two ridiculous fees for **** advertising.

  • SharoBoothy Sharon Boothroyd (@SharoBoothy) reported

    @santanderuk You've shut your branch down in my town so there's not much point banking with you.

  • DrakeyDistiller John Drake...⛳🏌️‍♂️🥃 (@DrakeyDistiller) reported

    @santanderuk hi , I’ve been disconnected twice re an enquiry earlier today, tried to find the live chat line on website, its well hidden, any chance of talking to somebody?

  • status_409 Dave (@status_409) reported

    @santanderuk Your uptime has been worse than TSB's recently. I'd advice people to look elsewhere if they actually need access to their funds.

  • Angryyorkshire2 Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.