Is Santander down in Hextable, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hextable, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hextable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (35%)
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Transactions (26%)
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Login (15%)
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Website (13%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Hextable, Kent, England
The most recent Santander outage reports came from the following cities: London, Barking, Bromley, Tower Hamlets and Deptford.
City | Problem Type | Report Time |
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Transactions | ||
Login | ||
Login | ||
Mobile App | ||
Mobile App | ||
Mobile App |
Community Discussion
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Santander Issues Reports Near Hextable, England
Latest outage, problems and issue reports in Hextable and nearby locations:
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Mark Thorley (@MarkThorley1) reported from Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Mrs L (@jo_1lesley) reported from Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Mrs L (@jo_1lesley) reported from Camberwell, England
Is there a problem @santanderuk ?
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Webbo (@Webbo2306) reported from Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Judith Hall (@judithhall67) reported from Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Johnny Douglas (@revjdouglas) reported from Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Paul McCann (@BigestPaul) reported from Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jason (@ldnexec) reported from Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Paul Cook (@t_saviour) reported from Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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David Crossinggum (@pmancat) reported from London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Jen (@jenofthejenjen) reported from Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Tony ****** (@tonysupernova) reported from Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Dutton (@exusssum) reported
@aliiqbal2704 @parkx19 @santanderuk Visa is not working fine, there are increased failure rates there too
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Piero (@CavalliLondra) reported
@santanderukhelp 48 hours down the line and still no callback and I still can't access my banking app. Thanks for nothing @santanderuk you really are hopeless and don't care about your customers @financialombuds #dontbankwithsantander
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Piero (@CavalliLondra) reported
Hello @santanderukhelp @santanderuk @bancosantander any chance someone can resolve my issue today? Its only been 3 days so its a bit of a long shot I know, but I live in hope that you can overcome your incompetency and actually do something #santandercrap
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Chez 🌺 (@parkx19) reported
@santanderuk is there a problem with your system, card been declined at shop and have money in my account. Shop says it’s happened to 5 other Santander cards this afternoon
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Cristina Budden (@crisbudden) reported
@santanderuk my app is down. I can't login on computer or phone at the moment. Can someone help pls?
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Piero (@CavalliLondra) reported
@santanderukhelp @santanderuk And a further email advising me to contact the Financial Ombudsman, which I've already done anyway, but still no actual attempt from @santanderuk to resolve the issue. Appalling customer service.
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NoNewNormal22 (@NewNormal22) reported
@santanderuk How about you hire more staff? Leaving a 'customer' 50 minutes to make a bank transfer is appalling service, truly appalling.
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Chris Timm - Sondela Consulting Ltd (@Tegwin) reported
OMG @santanderuk has got to the THE WORST bank in the history of banking. Terrible customer service. Been on the phone over 20 mins and still no answer. Dont think they actually want my money saved with them. Time to move
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David G (@Kendalmint2) reported
We are often quick to criticise and slow to praise @santanderuk solved a problem really well Broni in the complaints team was excellent. She turned something that could have been less than good into a positive Thank you @santanderukhelp
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mohammed iqbal (@aliiqbal2704) reported
@parkx19 @santanderuk I know but atm mastercard is not working at all