Santander status: access issues and outage reports
No problems detected
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Tower Hamlets, including 0 direct reports.
- The most recent signal from this area was received Apr 6, 3:09 PM GMT+1.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Tower Hamlets, England
The most recent Santander outage reports came from the following cities: Harrow, London, City of London, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 26 days ago |
|
London
|
Mobile App | 1 month ago |
|
City of London
|
Mobile App | 1 month ago |
|
Ilford
|
Website | 1 month ago |
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City of London
|
Transactions | 1 month ago |
|
Southwark
|
Mobile App | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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David Crossinggum (@pmancat) reported from London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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John Williamson (@willow1886) reported from Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty Prime (@Sith_Elvis) reported@bl0ke @santanderuk Have the same issue!
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Pixie Vannucci (@Pixie_vannucci) reported@Hysterix92 @santanderuk Thank you I just hit my limit time and time again cos the steam feels never ending the slurs from the same people saying everyone suffers with MH. Im lucky I have a lot of good friends and people I follow on here that support me but its still gets hard.
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Cheeseball (@MrTashworth) reported@santanderuk Is the worst bank in the world and they absolutely love to discriminate against the disabled. They are keeping me trapped in the hell of the financial ruin they put me in and refuse to help me back out of because I'm disabled. #ableism #discrimination #finance
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Rixatrix ¡Nae Pasaran! (@Tartan_Queen) reported@santanderuk What do you get if you remain as a customer?
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Doyst (@doyst_sparks) reported@santanderuk lock me out of my account, then phone me and put me on hold for 30 mins. Brilliant service!! I have hung up and now started looking at other current account providers.
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Eddie McIver (@EddieMcIver) reported@santanderuk Requested this charge to be waived as a goodwill gesture due to my incapacity. Rejected! Tomorrow, I will pay balance in full on credit in full then cancel all accounts my wife and myself hold. What a way to treat a customer of some 40 years!
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Hayley Jenkins🏴💙 (@HayleyJ07860461) reported@santanderuk Really thinking about moving over to you as @Barclays bank has been terrible there no incentives and customer chat on app is awful also waiting on a case with ombudsman about them.
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Jane Town (@JaneTown23) reported@santanderuk bank card expires today, still no new one in post. Can you let me know why no card and how I get one ASAP. With a disabled child in the house I do most my shopping online, obviously now a huge issue 🤯
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Pixie Vannucci (@Pixie_vannucci) reported@Hysterix92 @santanderuk because then that just shows were angry abusive people and there in lies the problem its being put on us the vulnerable to educate rather than the people in charge
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(((Edwin Moore))) (@GlasgowAlbum) reported@santanderuk Having terrible problems contacting you. Tried to make an online payment this morning and you kept asking 'Are you sure?/ Are you really really sure? And finally I got blocked. Tried phoning your help number but of course no one answers. Awful service guys.