Santander

Is Santander down in Tower Hamlets, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tower Hamlets, Greater London, England 02/07/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster, Romford and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomRomford Website

Community Discussion

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Santander Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    @PeterDbrash @MorganBroadcast Charlotte, so sorry to hear what happened to you. I joined twitter to specifically to complain about Santander. I’ve had compensation in the past due to their terrible security but had no idea its this bad. @santanderuk you need to address this urgently. Meantime, app deleted😡

  • Anne10max Anne Lomax (@Anne10max) reported

    @MorganBroadcast Grief but that’s ****. Wish I could help, so sorry. Will be moving from @santanderuk as soo as I can.

  • SimonTurkas Simon Emilio Turkas 📷 (@SimonTurkas) reported

    @MorganBroadcast Really sorry to hear that happened to you, that's awful! The way @santanderuk has treated you is disgusting. I was considering switching to them recently, and I'm glad I didn't! I really hope you get your money back and the criminal is caught!

  • 3panfurs Max, Mole & Lizzie 🐈‍⬛🐾 (@3panfurs) reported

    @MorganBroadcast Charlotte I have no advice that’s not already been given but just want to express huge sympathy for you. Not much help I know but but I really feel for you. What a huge nightmare! How can @santanderuk let this happen?

  • JimmyOKeefe Jimbo🚴👨‍👩‍👧‍👦💡 (@JimmyOKeefe) reported

    @JustRowena @santanderuk We're with @santanderuk but we're considering switching. This incident has most likely expedited that decision as we've been victims of this a couple of times and wouldn't like this level of service. Come on, give the last her money back!

  • Michal45945708 Michal (@Michal45945708) reported

    @MorganBroadcast @santanderuk I don't know what functionality the Barclays app has, but many banking apps let you check your PIN (mine does). So perhaps if they got access to your app, they got hold of your PIN through it.

  • Anarchosurfer David Cameron (@Anarchosurfer) reported

    @MorganBroadcast @santanderuk @VirginActiveUK You could try to sue the place your stuff got stolen, it sounds like they might have liability. Did the other people have the same problem? There are issues with Santander and scams but can't find any like you.

  • ScrrreamingPink LipstickPainter (@ScrrreamingPink) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is awful and I’m sorry this happened to you. May you nail each and every one of these bastards.

  • OuchMouse8 Ouch Mouse (@OuchMouse8) reported

    @MorganBroadcast @santanderuk And they wouldn’t let me close my account because there were pending transactions on it 🤡 I sincerely hope they get their **** together, and that something gets done because this is so beyond unacceptable

  • lily_o_lily priscilla handley (Cilla) 💙 (@lily_o_lily) reported

    @MorganBroadcast How awful, what a terrible time you're having. @santanderuk you must take responsibility for your part in this mess!