Santander status: access issues and outage reports
No problems detected
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Tower Hamlets, including 0 direct reports.
- The most recent signal from this area was received Apr 6, 3:09 PM GMT+1.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Tower Hamlets, England
The most recent Santander outage reports came from the following cities: Harrow, London, City of London, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 26 days ago |
|
London
|
Mobile App | 1 month ago |
|
City of London
|
Mobile App | 1 month ago |
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Ilford
|
Website | 1 month ago |
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City of London
|
Transactions | 1 month ago |
|
Southwark
|
Mobile App | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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John Williamson (@willow1886) reported from Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Davies (@loftedondrive) reported@santanderuk Shame there isn't something in there about mishandling accounts & being extremely unhelpful & lacking in customer service. As long as Ant & Dec are OK that's the main thing. Wonder if the banking ombudsman will call Ant & Dec as witnesses? More idea then your complaints dept 👎
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selina (@ZeroToCook) reported@santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service
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selina (@ZeroToCook) reportedAgain terrible service from @santanderuk @santanderuk . Blocked a high value transaction and been waiting on the phone in a queue for 45 min to get it unblocked… all whilst holding a screaming baby. Thanks for being useless Santander and reminding me why I should close my acc
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Simon Wade (@Simon_J_Wade) reported@santanderukhelp @santanderuk Can anyone at Santander tell me how they think a regular 40 minute telephone holding time is acceptable to customers who have to take time out of a working day to rectify their bank’s mistakes?
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Tom Pepper-Kernot (@KernotTom) reported@santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.
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Christopher Fisher (@Christopher_Fis) reported@santanderuk ehsy s shambles you are, we are a charity who raise funds to support affordable care in our community. We use our reserves and donations plus income from the Nursing home to look after the elderly who cannot afford to pay the full cost. No Trustee gets paid. See on
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Brian W. Lavery 💙 (@brianlavery59) reported@santanderuk @santanderukhelp I suspect a phishing message been sent. However you have no DM to report it to. And your website is useless. Please advise
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John Rayson (@JohnRayson722) reported@santanderukhelp @santanderuk @santanderukhelp still on hold after half an hour. Absolutely shocking service! Locked out of internet banking the second time in a row in consecutive weeks. Local branch is closed when I am not working so I will have to take time off to see a real person 🤬🤬🤬🤯🤯
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Stuart Leigh (@StuartLeigh1) reported@santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint
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Jonathan Heath (@HeathJonathan) reported@santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?