Santander

Is Santander down in Tower Hamlets, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tower Hamlets, Greater London, England 12/09/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MeMyselfAltaf altaf rahman (@MeMyselfAltaf) reported

    @santanderuk @ScuderiaFerrari @twinklresources It’s been nearly 1 month since you have stopped my card , nobody contacted me and I can get through to you ! Appalling service I just want to pay my balance and cancel the card !! Worst card company I have ever dealt with !

  • engweichua Eng Wei Chua (@engweichua) reported

    @santanderuk I'm trying to do some online banking but after logging in it sends me back to the login page. If I do get in, as soon as I perform an action I get kicked back to the login page. Help!

  • snowyherself Devour Snøwy (@snowyherself) reported

    dude i can’t transfer my money from my @santanderuk ISA to my graduate account someone help pls

  • jonw67 Jon Wooldridge (@jonw67) reported

    @JohnJamesDuffy @santanderuk Hope you've managed to get through and sorted? My partner spent hours last week trying to get through to Lloyds. Banking customer service these days is absolutely useless, so much for progress! They just don't seem bothered or interested. It was much better years ago.

  • sherilynleanne Sherilyn Chu-Robayo 💫 (@sherilynleanne) reported

    @santanderuk @santanderukhelp My contactless cards didn't work on the bus this morning. I tried with my phone and my physical cards, is there a technical error on your system? Thank you.

  • ChrisBarraclou3 Chris Barraclough (@ChrisBarraclou3) reported

    @santanderukhelp @santanderuk please sort this, I'm so bored waiting on the phone for hours only for you to drop the call before you resolve the problem

  • vancouverbrit Mark Mitchell 馬可友 (@vancouverbrit) reported

    @santanderuk so annoyed right now. Still no sign of my cheque 4 days after dropped off at post office. Just excuses and untruths from Santander - no actual information. They seem to have no concept of customer service.

  • peacelove1967 Name cannot be blank 🍒 (@peacelove1967) reported

    @santanderuk Why is your website so unreliable? My 82 yo mother is at her wits end trying to access her accounts. After the usual overcomplicated rigmarole logging in, she has now been locked out of her accounts & has spent 20 minutes so far in a phone queue trying to sort it!

  • andiev777 Andie (@andiev777) reported

    @santanderuk Disgusting treatment of my son by Santander. He is a customer and yet you have not helped him over a perfectly reasonable SAR and now he risks failing a security screening for his new job because you have not given him the info he needs! Shame on you!

  • PedalDad Simon Gilby (@PedalDad) reported

    @santanderuk you are causing me a lot of stress today. had a problem with app. called to fix. now the lady has accidentally locked me out of all online banking. now transferred me to complain and now on hold for 10 minutes after confirming security... 90 minutes in. hel