Santander

Is Santander down in Tower Hamlets, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tower Hamlets, Greater London, England 12/07/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Scare158Steve Steve Scarebear (@Scare158Steve) reported from Victoria, England

    Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rtruscott Richard Truscott (@rtruscott) reported

    @santanderuk why is it impossible to report a lost or stolen credit/debit card when you’re abroad & not using your uk mobile phone number so can’t receive code to log onto online banking?

  • MathewWoodgate Mathew Woodgate (@MathewWoodgate) reported

    @santanderuk Well I am not happy. 2K of my money is lost in your system somewhere from an ISA that expired. I went to branch who said call up... they can't tell me more than 'it's a closed account! The Branch manager cannot access what she needed to on the computer. NOT happy.

  • MomentOfForever Katrina (@MomentOfForever) reported

    @santanderuk your systems are unhelpful, language inconsistent and customer service poor. Setting up online banking should not be this difficult. 0/10 - would not recommend.

  • Sam28761592 Sam (@Sam28761592) reported

    @santanderuk complaints department is a joke no help at all just calling digital team a liar and not assisting no duty or care or due diligence at all #avoid #nosupport

  • queenamaniana Amani (@queenamaniana) reported

    I’m so stressed. My bank account is blocked because @santanderuk sucks, OnlyFans website is extremely slow right now and my bank statements aren’t accessible. Just… amazing

  • tomp_tuba Rob Tompkins (@tomp_tuba) reported

    @santanderuk - why ask me to call your fraud line and block my account when you don’t have enough operators available to take my call. I have tried twice and been on hold for 15 minutes each time.

  • jo_1lesley Mrs L (@jo_1lesley) reported

    @santanderuk are there problems with online banking?

  • Toon_Army1986 Aaron Houston (@Toon_Army1986) reported

    Nice two hour journey to Wirral to buy a car. tried paying garage for @santanderuk to kindly flag up the purchase as unusual activity & block all our accounts & tell us it’ll be 48 hours to resolve the issue leaving us stranded in Liverpool with no money & a hungry 1 year old 👍🏻

  • MarinusUKZA Marinus van Deventer (@MarinusUKZA) reported

    @santanderuk fraud blocked my card, no notification. I ring up confirmed details required. I am told it need to go to back office team and will take a working day to unblock my card. So they block me from accessing my money for a weekend. What if this was my only account? rubbish

  • dmarksbarber Dexter (@dmarksbarber) reported from Stafford, England

    @santanderuk @santanderukhelp fyi: Your branch profiles still say mortgage advisers are on site, but I was told by an employee that they’re only ever via the phone now. Probably worth changing that so people don’t waste time traveling to a branch just to be told nope 🥶