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Santander

Santander down? Current status and problems in Tower Hamlets, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Tower Hamlets, England

The most recent Santander outage reports came from the following cities: London, City of London, and Ilford.

CityProblem TypeReport Time
London Transactions 19 days ago
London Mobile App 26 days ago
City of London Mobile App 26 days ago
Ilford Website 26 days ago
City of London Transactions 27 days ago
Southwark Mobile App 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • youvsyoultd
    Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • MissKristy_LH
    Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • hassano_82
    Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • creepto69
    Creepto (@creepto69) reported

    @santanderuk why have you blocked payments to binance? Wtf been with yous for years an now your controlling MY money

  • DJOgwillym
    Dg81 (@DJOgwillym) reported

    @TakeFive @santanderuk @TheFCA Santander didn't do there's, there's no reason to suspend activities for depositing. Surely the bank could ask you in advance if you want to confirm a payment rather than have total control of our money. Never get a warning when you put in money into a betting site.

  • AminRezaul
    Crypto Scarface (@AminRezaul) reported

    @santanderuk @bancosantander @santanderukhelp why have you stopped me from buying any crypto on any site? Yet I can buy the lottery should I want? #fuckfiat #mymoney #notyourmoney

  • MoonStriker_
    Tip (@MoonStriker_) reported

    @AiyoKish @santanderuk Already had a lovely rant to them. There customer service is borderline laughable.

  • Slagwurm
    George-Thomas (@Slagwurm) reported

    So it looks like @santanderuk has followed @Barclays in their misguided attempt to shut down #cryptocurrencies. Amazing that regulators across the world are opening their eyes while the UK continues to hide in the dark.

  • 57u
    S̕t̴u̕ (@57u) reported

    @R22RGN @santanderuk Got that same email just now. I've been a Santandoofus customer forever too, since it was Abbey National. As soon as my CC with them is paid off, i'll be leaving them.

  • OnlytheBest1966
    Gaddicles (@OnlytheBest1966) reported

    @Tesco @santanderuk @MastercardUK has anyone else had an issue booking a delivery slot and having your card declined. The bank inform me I have no issue on my account and to try again in a couple of hours. Done but still no success. Any advice appreciated.

  • JodyNeilRuth
    Jody Neil Ruth (@JodyNeilRuth) reported

    @StarlingBank Hey guys, after 20+ years with @santanderuk I'm leaving them because they've stopped me from spending my money on #cryptocurrency. Can you tell me your views on the situation? If you definitely won't restrict me like they have, you'll have yourself a new customer.

  • creepto69
    Creepto (@creepto69) reported

    @santanderuk how long is the binance block likely to last? @santanderukhelp

  • DJOgwillym
    Dg81 (@DJOgwillym) reported

    @TakeFive @santanderuk @TheFCA You just need to tell customers the real reasons; if it's about protecting our money then why can deposit hundreds into a betting site and waste all our money there? Very double standards