1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Santander
  6. ❯
  7. Ilford, England
Santander

Santander down? Current status and problems in Ilford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ilford come from postal codes IG1 .

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Ilford, England

The most recent Santander outage reports came from the following cities: London, City of London, Dartford, and Ilford.

CityProblem TypeReport Time
London Transactions 20 days ago
London Mobile App 27 days ago
City of London Mobile App 27 days ago
Dartford Transactions 27 days ago
Ilford Website 27 days ago
City of London Transactions 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • youvsyoultd
    Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • MissKristy_LH
    Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • ddibidibidilee
    Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • Janietip
    Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • hassano_82
    Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HeadOnTheHill
    Mrs M (@HeadOnTheHill) reported

    9 days without access to my @santanderuk accounts. 9 days of listening to their hold music and not getting through to anyone. Today I can finally make it into one of their banks - half term and can therefore make their inconvenient hours. New bank recommendations welcome…

  • Finias
    Finiasfinn (@Finias) reported

    @santanderuk terrible service...5 trips to the same branch over 3 weeks only to find it closed. Surely you can sort cover by now.

  • mollyjourno
    Molly Powell 🍊 (@mollyjourno) reported

    Looking to speak to any staff members at @santanderuk who are using @peppy_health for an article I'm working on. Please DM me if you're interested. #FemTech #WomensHealth #Santander

  • StellarPlanet
    Hannah Wakeford (@StellarPlanet) reported

    @santanderuk @santanderukhelp I also cannot believe we have to now resort to things like Twitter to try and get through to companies like this. A truly broken system

  • FrancesKoneill
    Frances (@FrancesKoneill) reported

    @santanderuk Could you please tell me wht after 2 hours online and by phone no one can issue a card

  • katieb2008
    Katie Barrett (@katieb2008) reported

    @santanderuk @mortgage_key My house purchase is due to complete today and is now looking like it’s going to fall through because of poor service and what looks like deception from one of you. Which is it?

  • StellarPlanet
    Hannah Wakeford (@StellarPlanet) reported

    Was on hold with @santanderuk for an hour before the phone started ringing then went to a voicemail. Now trying to get through again, all while being locked out of the account with no other way to resolve the issue.

  • LeifJerram
    Leif Jerram (@LeifJerram) reported

    @santanderuk what a shambles of a bank. 0 customer service. Website from the 80s. Call times of 1 hr + (haven't actually had time to stay on phone longer than an hour with no answer...what with having a job and all)

  • ForestSoph
    ForestSoph (@ForestSoph) reported

    I have used online banking for many years and never needed a mobile phone. Now you have changed something and I cannot access my account. @santanderukhelp UK law demands that you allow equal access regardless of disability. #Santander #DisabilityDiscrimination #SantanderUK

  • sarlat123
    Hilary (@sarlat123) reported

    @santanderuk appalling service held in for 31 minutes and call still not answered