Santander

Is Santander down in Ilford, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilford, Greater London, England 11/20/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Live Outage Map Near Ilford, Greater London, England

The most recent Santander outage reports came from the following cities: London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website

Community Discussion

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Santander Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulgall88 Paul Gallagher (@Paulgall88) reported

    @MorganBroadcast @santanderuk Most modern banking apps have the pin available in the app under manage cards. If they were able to move money they probably had access to your banking app

  • thatkirstylang Kirsty Lang (@thatkirstylang) reported

    @MorganBroadcast What a terrible story and a cautionary tale. I’m so sorry and hope @santanderuk do the right thing

  • hawksy_1 Adam (@hawksy_1) reported

    @MorganBroadcast @santanderuk They have to prove that you were GROSSLY negligent. From my experience, the ombudsman will side with you. Recommend reading about similar cases on their website.

  • Lolisa46 Lisa Hignett (@Lolisa46) reported

    I demand as a long standing customer that #Santander remove View Pin from the app. Just saw it and too scared to look at my own pin in case I’m hacked! @santanderuk

  • NSYK67 TrixieInCO (@NSYK67) reported

    @PeterDbrash @MorganBroadcast Ooof! Also - you've got Santander trending on Twitter in the US and I'm sure UK so I'm guessing they will pay attention... @santanderuk you'd better fix this... all of it. This looks really bad for you.

  • maryglanville1 M.E.G (@maryglanville1) reported

    @MorganBroadcast ...with @santanderuk and their notes on disk, you can obtain them via a Subject Access report. They have 28 days to comply. 2/2

  • Quincun36705461 Quincunx (@Quincun36705461) reported

    @kakiOwakagirl @santanderuk Abominably let down by @virginactiveuk too. #VirginSucks #SantanderSucks

  • nic_i9876 N.I.C (@nic_i9876) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Did you have face recognition switched on for your banking app too? If so and they had a way of getting through this, perhaps a pic of you? They could then access your banking app, get your pin from within that, and receive any calls they need to change your banking details

  • nickiwomble Nicola Pettitt 🇪🇺🇺🇦 (@nickiwomble) reported

    @MorganBroadcast I can’t help but I send a virtual hug and implore @santanderuk to do the right thing.

  • theeglove 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Glove | falkonhoof.crypto (@theeglove) reported

    @MorganBroadcast @santanderuk have been like this for years. i had my card skimmed. they said the pin was used. when i looked to see where it was used it was on the opposite side of the island i was on. I tried to make them see sense. no joy. down a G and they had no interest in helping.