Santander

Is Santander down in Ilford, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilford, Greater London, England 05/12/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (14%)

    Login (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent Santander outage reports came from the following cities: London, Barking, Bromley, Tower Hamlets and Deptford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomBarking Login
United KingdomBromley Login
United KingdomTower Hamlets Mobile App
United KingdomTower Hamlets Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AIMInvestor4 AIM Investor 📈 (@AIMInvestor4) reported

    @santanderuk Your customer service is shocking, absolutely shocking, you have give up on the phone lines Accounts closing

  • XGPinthegarden1 inthegarden (@XGPinthegarden1) reported

    @santanderuk Hello, I've just registered for your new boosts program. Just one comment about the drop-down menu - select Mr, Mrs, Ms or Miss. I'm Dr so I'm miffed. Please can this be sorted out?

  • simonjbaker Simon J Baker (@simonjbaker) reported

    @santanderuk Why does quick transfer between internal accounts still not work. It's been broken for over a year now.

  • mizzlmn Pocahontas (@mizzlmn) reported

    @animflynny85 @santanderuk I’m having the same issue!

  • Kathryn_Watts Kitten Watts (@Kathryn_Watts) reported

    @santanderuk having one member of staff working the counter every day is insane. There is a queue of 7 people and this isn’t just a one off. It’s every time I’ve come in here. Such a terrible bank.

  • SofaBearr Sofa Bear (@SofaBearr) reported

    Also is the @santanderuk @santanderukhelp app still broken?

  • animflynny85 Kevin flynn (@animflynny85) reported

    @santanderuk trying to view my credit card transactions in the app but I'm getting an error every time. Is that service down?

  • NeilNWLondon NeilfromNWLondon (@NeilNWLondon) reported

    @BarclaysUK @LloydsBank @santanderuk Why were all your cash machines in Edgware, Station Rd, not working this afternoon? Poor service. #banks

  • prosecure2000 PROSECURE 2000 (@prosecure2000) reported from Shrewsbury, England

    Very disappointed with our treatment from @santanderuk We’ve banked with them for over 15 years without any issue. I wouldn’t recommend them to anyone. #SteerClear #Charlatans

  • Steph2501059 Stephanie (@Steph2501059) reported

    @TechFirth @ArgosHelpers Hi, I was trying to pay with Santander card, tried another Santander card then tried a different bank card and it worked. @santanderuk are you having card payment problems?