Santander status: access issues and outage reports

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 3 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 7 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Mark Thorley (@MarkThorley1) reported 16 minutes ago from Blackheath, England

  @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

• 
  Ruth Robinson (@RuthRobinsonLon) reported 17 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Ruth Robinson (@RuthRobinsonLon) reported 18 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Webbo (@Webbo2306) reported 37 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

• 
  Jane Tippett (@Janietip) reported 38 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  gary watkinson (@WatkinsonGary) reported 41 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Paul Cook (@t_saviour) reported 44 minutes ago from Romford, England

  @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

• 
  Ahmed Mohammed (@youvsyoultd) reported 51 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dylan Buckley (@dylankbuckley) reported 7 minutes ago

  @hnjsamuels @santanderuk Barclays was the same. Ended up having to do over 3 days as they said it was literally impossible to transfer £60k in one go. Completely bananas.

• 
  Kris (@lookitskris) reported 8 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  jonny haigh (@jonny120305) reported 8 minutes ago

  @santanderuk fix your pay existing payees unless you want to cover my CC interest i will get charged. Al I get i unable to complete request due technical reasons.

• 
  Spam1965 (@NareyPamel6757) reported 10 minutes ago

  @DrChrisParry @santanderuk Join Nationwide, never had a problem with them.

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 17 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Peter Oakley (@agentoakley) reported 19 minutes ago

  @santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.

• 
  Oasis (@Oasisrvti) reported 23 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  Dorset Gooner (@dorset_gooner) reported 26 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  Technicslover (@technicslover) reported 26 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  Liv ✨ (@OliviaD150) reported 27 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢