Is Santander down in Ilford, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Transactions (12%)
-
Website (12%)
-
Login (12%)
-
Withdrawals (5%)
-
Transfer (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Brigitte Schweinzer
(@BrigitteSchwei5) reported
WHY are Bankomaten Not Human Employeers are or ??? By @RBI_Presse Banks Austria also WHY Consumers Service are from #Niederösterreich #Steiermark Centrales Not Hostings by Night hours in the Steiermark #Fialiales is this also so by @BankofScotland or @santanderuk
-
Bones
(@Bones2029) reported
@santanderuk How about you conentrate on providing a good banking service!
-
Mike Flint from the UK
(@michaelfromuk) reported
@santanderuk Is there a problem with authorisation text messages? Trying to checkout a food order, and the OTP code isn't coming to my phone.
-
iona
(@elphabae_) reported
@santanderuk maybe your staff need a lesson in customer service. The staff member greeting in Chelmsford visibly looking disgusted by a homeless gentlemen trying to access his bank account is much more unpleasant than any man trying to live his life
-
iona
(@elphabae_) reported
@santanderuk I understand this man can’t sit here as he is no longer a customer as his issue has been resolved however loudly declaring that you are putting a cleaning sign where he has been sat and telling customers why is just rude. Other customers are no better
-
Sam Walsh
(@esorlem) reported
@santanderuk clearly Santander like most other banks in the UK only want to exploit “customers” or rather a better phrase would be cash cows to pay for their poor service, the best description for theM is shoddy or useless
-
EmporiaPatterns
(@emporiapatterns) reported
@BBCWatchdog my parents have had nearly 10k stolen from their bank and @santanderuk are refusing to refund it. Please can you help
-
Jill 🏴
(@Jill_Number32) reported
@santanderukhelp Back on hold to @santanderuk. Customer service is awful!
-
JR
(@James2022R) reported
@santanderukhelp @santanderuk I have explained that the address you have provided is not working, and requested you contact me by PM. Have you reverted to the same appallingly low standard as your colleagues? @TheFCA
-
Ian hart
(@Ianhart77019890) reported
@santanderuk is anyone working in your call centres today? You decided to just block all access to my account and no one will answer the phones at all. Been waiting an hour on hold now to ask you to please let me access my own money