Santander

Is Santander down in Ilford, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilford, Greater London, England 04/19/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Ilford, Greater London, England

The most recent Santander outage reports came from the following cities: Tower Hamlets, London, Deptford, Mitcham, North Finchley, Islington, Hackney, Ilford, Upminster and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomDeptford Website
United KingdomMitcham Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AggressionFree Free Ukraine from Aggression (@AggressionFree) reported

    1/2 @santanderuk Feel rather let down with you guys today, Was paying my monthly bills when doing my CC got message saying "been a problem not you but on our side" Cool I thought maybe few hours will all work. It didn't so went to manual payment via phone # then told card

  • MARGARE70043544 MARGARET KEANE (@MARGARE70043544) reported

    @santanderuk Re last tweet Because of the appalling service I now want to close the account they initially opened but can’t! Can’t speak to anyone because I haven’t got an online ID because I haven’t reached that stage. All I wanted was to transfer an existing ISA.

  • rocku_dj2000 Ankit Prakash (@rocku_dj2000) reported

    @santanderuk my wife's account was closed without any phone or email intimation. We are currently not in UK (and hence couldnt receive post) but she had all her savings in that account. Please sort this out for us. We cannot call on customer service as we are out of the country.

  • janelanario jlan (@janelanario) reported

    @santanderuk do you care about customer service any more? Waiting in a queue for your hidden counters to simply pay in a cheque as machines don’t work. At least 4 ‘greeting’ staff floating around doing nothing. 2 people serving at counter. Baffling

  • davidcox65 David Cox (@davidcox65) reported

    @manzanotti @santanderuk I had similar problems when the #BarclayBikes started and gave up to rely on my @BromptonBicycle for years. Similar problem in #Chicago spent 20 mins at the dock feeding in details, card no. but failed at last step when they wanted a local phone number. Young people manage

  • manzanotti Paul Manzotti mastodonapp.uk/@manzo (@manzanotti) reported

    I get a reply 6 weeks later saying that it has been passed on to the @santanderuk bike app team. That was November. I've not heard back since. And I still can't login to the app.

  • SeeItSayItDoggo 🚄 Latimer: Doggo Express! (@SeeItSayItDoggo) reported

    @manzanotti @santanderuk @TfL There is a technical reason why it's physical cards only from when it used to be "£2 for 24 hours of unlimited 30 min rides" - in the same way you have to tap in and out with the same device on the tube, it would charge you £2 again. It's less of a problem now it's pay per ride.

  • MazEHarvey Marian Harvey (@MazEHarvey) reported

    Just had the worst customer service experience with @santanderuk @santanderukhelp 45 mins of complete uselessness!The advisor did not have a clue how to deal with my enquiry (simple ISA / new account). Get a grip of your agents Santander! I will never bank / invest with you! 😡😤

  • PatsyW75 Anne Wilson 🦈 (@PatsyW75) reported

    @santanderuk I closed my credit card account with you (or tried to) but I’m being chased as I apparently still owe you 1p. But when I try to pay I’m told there’s a technical error. Is this just a ploy to make me talk to you? Or do I owe you the penny? If so, I’ll post it to you.

  • chriscresswell chris cresswell (@chriscresswell) reported

    @santanderuk congratulations for shutting at 2.59pm thus preventing me paying in , what other bank shuts at 3pm? Hello @firstdirect I'm giving you my money, adios #Santanderuk and your #sadandreadful customer service