Santander

Is Santander down in Ilford, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilford, Greater London, England 01/19/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Ilford, Greater London, England

The most recent Santander outage reports came from the following cities: London, City of Westminster, Romford and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • Scare158Steve Steve Scarebear (@Scare158Steve) reported from Victoria, England

    Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinwest33 kevin west (@kevinwest33) reported

    @santanderuk hi, having real trouble trying to sign up for Santander Boost. Keeps saying try later, what's the problem ?

  • KarateJoe12 Joe 🌱 (@KarateJoe12) reported

    Hi @santanderuk I E-signed my credit agreement for my new car but now I can't actually access or read my agreement anymore. Please can you advise?

  • Miren288196281 Miren (@Miren288196281) reported

    @santanderuk how bad is this, a staff at Santander calls Mr Shah (which was supposed to me) but another chap gets up and goes to the Santander stuff. Shouldn’t the staff have said the full name and checked they have the right customer?

  • iihay Iain Hay 🇺🇦 (@iihay) reported

    Hey @santanderuk don’t you think it’s a bit ridiculous to send me out of your app app to sign up for your new rewards scheme and then ask for card details+CVV when you know who I am anyway as I came from your app. Do you not trust your own apps security or just terrible design?

  • walksher sarah walker (@walksher) reported

    @AskPayPal (support) say as they can't take money from me I'll have a negative a/c with them. @santanderuk, Theresa and Phil in particular, have been AMAZINGLY helpful and are ready to do battle if needed. Be warned - just because it's @PayPal doesn't mean it's safe. 3/3

  • SandmanC136 Sandeep (@SandmanC136) reported

    @santanderuk Have a *** loan via Santander Consumer Finance but I am struggling to get hold of anyone to get a settlement figure. I find you level of customer service abysmal. Your advisors are rude and offer no support of help. @financialombuds

  • madonnaragu Madge (@madonnaragu) reported

    @ThreeUKSupport Spoken to @santanderuk @santanderukhelp on the phone already. They say it's an issue with our provider - Three 5G broadband. It's odd now both you and Santander say it's not a known issue when other people are having it too. Maybe it's the constantly changing IP address?

  • lolosedjro Miss Jones (@lolosedjro) reported

    @eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website

  • TheSpeakingRog Roger Evans (@TheSpeakingRog) reported

    @santanderuk 12 months ago a fraudster opened an account with you using my details. You only found out about it because I took the time to let you know. You need to fix your own security.

  • swingate79 swingate79 (@swingate79) reported

    @santanderuk Have been trying to get hold of Santander Consumer Finance. Online payments are not going through, customer service aren’t answering emails and constantly stuck on hold when calling. Please advise urgently.