Is Santander down in Ilford, Greater London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Ilford come from postal codes IG1.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ilford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of London, Dartford, Ilford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of London |
Mobile App | |
| Dartford |
Transactions | |
| Ilford |
Website | |
| City of London |
Transactions | |
| Southwark |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Steve Scarebear
(@Scare158Steve) reported
from
Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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TomorrowCalling
(@TomorrowCalling) reported
@santanderuk There us no phishing email for your site. Where do I send these emails or do you really not care?
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Katrina
(@MomentOfForever) reported
@santanderuk your systems are unhelpful, language inconsistent and customer service poor. Setting up online banking should not be this difficult. 0/10 - would not recommend.
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King At War
(@iJestDaily) reported
@santanderuk what is it with UK banks flagging my bank account for fraud whenever I am sending or receiving be it paying rent or selling a house, you give me grief. Only bank to treat me like a customer is @monzo hats off to you. I will be closing all other banking services!
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🏳️🌈🥂🧡Daniel Profit🧡🥂🏳️🌈
(@danprofit21) reported
8 weeks ago I had fraud on my Santander bank account. Still can’t believe I can’t have access to MY money. The most unhelpful bank ever. Continuously contacting them and no further forward. Last time it was 4 months. Closed one account due to this. @santanderuk @santanderukhelp
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motor oil mami
(@miritheworld) reported
@santanderuk it’s unfair you put a 2 month limit on the codes to claim santander student railcards and tuck the code in some arbitrary small part of the website. i couldn’t find my code for months now it is expired. i won’t be recommending you to other students unless you help me
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Patrick Henderson
(@patinthewater) reported
@santanderukhelp On hold 1hr 35 and counting - shocking service @santanderuk
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Mark Tew
(@tewythetew) reported
@santanderuk you’ve allowed fraud on my account a number of times in a short period , I’ve had to change all my details numerous times because of you and I am chasing my new cards , dreadful service
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HGA ✨
(@hols_xo) reported
@santanderuk hi, I need a closing statement for my help to buy isa. I think I may have already received this but need again - is it possible to obtain a copy via email or in branch?
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SAQIB - Performance Psychology Consultant
(@MuhammadSDeen) reported
@santanderuk @santanderukhelp Raised a complaint to you about my accounts being blocked and your staff giving incorrect information Complaints investigator decided to ignore this. great service 👏👍 Shambles of a bank As a former staff member there , I DO NOT recommend at all
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A S
(@AS04642849) reported
@santanderuk @santanderukhelp disgusting customer service from your call centre staff. I'm being blocked from my own funds. I followed your process and then they keep making me jump through hoops. Wasted an hour of my time. When I asked to make a complaint, I'm hung up on.