Santander down? Current status and problems in Ilford, Greater London, England

Problems in the last 24 hours in Ilford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Ilford, England

The most recent Santander outage reports came from the following cities: London, City of London, Dartford, and Ilford.

City	Problem Type	Report Time
London	Transactions	23 days ago
London	Mobile App	30 days ago
City of London	Mobile App	30 days ago
Dartford	Transactions	30 days ago
Ilford	Website	30 days ago
City of London	Transactions	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

• 
  Jane Tippett (@Janietip) reported 44 seconds ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Judith Hall (@judithhall67) reported 2 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  gary watkinson (@WatkinsonGary) reported 2 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ahmed Mohammed (@youvsyoultd) reported 8 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Paul McCann (@BigestPaul) reported 10 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

• 
  Mrs R (@KateRenton) reported 14 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

• 
  Mrs L (@jo_1lesley) reported 14 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Jen (@jenofthejenjen) reported 22 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 25 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Mrs L (@jo_1lesley) reported 26 minutes ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Omar Hassan (@hassano_82) reported 32 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Grace Cuddihy (@GraceCuddihy) reported 34 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

• 
  xxx (@Fabs11111111) reported 37 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

• 
  Haneul 이하늘 (@ddibidibidilee) reported 41 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

• 
  Chris Romer-Lee (@chrisromerlee) reported 45 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Nuclear Summer (@lizardUnicorn) reported 47 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  Paul Cook (@t_saviour) reported 54 minutes ago from Romford, England

  @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

• 
  Johnny Douglas (@revjdouglas) reported 54 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

• 
  John Williamson (@willow1886) reported 55 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Webbo (@Webbo2306) reported 59 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah (@SarHarSuperStar) reported 4 minutes ago

  Hi @CooperativeBank @santanderuk spent 7 hours on the phone to you both today trying to sort out the fact that my credit card payment (from coop account to Santander credit card) went through 4x instead of 1, inspite of Santander site saying it hadn't gone through

• 
  Danni (@Danni462063683) reported 6 minutes ago

  @santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!

• 
  Sarah (@SarHarSuperStar) reported 6 minutes ago

  @santanderuk @CooperativeBank @santanderuk say auth codes no good, need ARN numbers. As fun as it's been acting as a go-between and repeating this over and over during a period of 7 hours while I was supposed to be working, please can you speak directly to each other to sort this out?

• 
  Reuben Young (@TheReubenYoung) reported 6 minutes ago

  @martin_farley @santanderuk Also a @santanderuk customer, also can’t get through. Haven’t had a working debit card in months, online service doesn’t work and on the phone it’s just an hour of hold music followed by them hanging up.

• 
  Helen Lee (@helspascoe) reported 8 minutes ago

  @santanderuk you have asked us to make a final credit card payment of £3; we have requested account closure so you have frozen the account and we now cannot make the payment online, the branch are unable to help & there is no answer when I call! Please confirm how we should pay!

• 
  andy young (@andyyou91316135) reported 11 minutes ago

  @santanderuk possibly the worst website and customer service I’ve ever had from a bank, but shouldn’t be surprised as it’s a bank

• 
  Diane Davies (@DiDav246) reported 14 minutes ago from Coventry, England

  @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

• 
  Ash (@MrHappySquid) reported 15 minutes ago

  @santanderuk Hi, I'm trying to close down a credit card account. There's a balance due to be refunded to me - but every time I call to supply details for payment, I can never get through. Is there an email I can send details to?

• 
  Steve Till (@steve_till) reported 15 minutes ago

  @santanderuk @santanderukhelp Is there a problem with internet banking? Am having trouble logging into my account. Entering pass number then it’s just whirring round.

• 
  Boxing Nutz (@PaulDav06482018) reported 17 minutes ago

  @santanderuk can’t get through on the phone to you guys, can’t get any help on chat as they advise me to phone and when I go online to try and amend something on my direct debit it says technical issue. You couldn’t make it up it’s like a comedy act