Is Santander down in Romford, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Romford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (56%)
-
Website (19%)
-
Login (19%)
-
Transactions (6%)
Live Outage Map Near Romford, Greater London, England
The most recent Santander outage reports came from the following cities: Gravesend and London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Login | ||
| Withdrawals | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
PrimaryCoHead
(@PrimaryCoHead) reported
Terrible service from @santanderuk On the phone for 30mins trying to sort out online banking that isn’t working, cuts me off whilst the rep is figuring stuff out. She doesn’t call me back. I try and call back and lines are closed until Tuesday.
-
Gardenmam Pool
(@GardenmamP) reported
Companies, please rephrase your call waiting message from “ you r in a queue, we are busier than normal” to the real reason “ we don’t employ enough people to provide you with the service you pay for “ . @BritishGas @TheRAC_UK @santanderuk for eg 🙄😣
-
S N
(@StephenNorth3) reported
@TheFCA @santanderuk my father 90 has not been able to access his account online for two weeks. Website suggests action on his computer which he can’t do - he’s not an expert in clearing cookies and caches. My bank doesn’t require these kinds of intervention. 1/2
-
Juan Palenzuela
(@jipalenzuela) reported
Yet another (unintended) consequence of sanctions: I can't access my @santanderuk account at all while I'm home, even though UK sanctions to Venezuela apply to just a small number of people. The cost of complying is deemed too high, so they block everything and everyone instead.
-
mjp document scanning
(@MjpDocument) reported
@santanderuk Why is it you never answer my claims company about my dsar been a year now. Just playing games, terrible company
-
Dr Alan Lee
(@BedsSchsTrust) reported
Not a complainer, but so disappointed with @santanderuk ‘Losing’ my funds, time delays + repeated erroneous advice. Apologies + compensation offered, but no solutions for approaching 2 months. Please help @santanderukhelp
-
julie platt
(@juliepl35097220) reported
@santanderuk disgusted that my account is blocked and never informed yet had a call Boxing Day morning asking questions on my account which I answered . Stranded in a hotel to pay and couldn’t get petrol to get home and had to ring a someone for help . And still account blocked !
-
Paul Dewhirst
(@dewhirst_paul) reported
Been trying for over a week to contact @santanderuk on an important matter and can’t get through. 40 minutes today before phone answered then immediately cut off. Branch say can’t help got to be done on phone…useless!
-
Ed Henderson
(@edhenderson) reported
@santanderuk Trying to open an account, uploading passport as id and it gets rejected over and over. No clue or hint as to problem. Endless loop. Can you provide example or feedback?
-
Maxine Hussey
(@maxbluenose) reported
@santanderukhelp @santanderuk you are sorry !!?? Not good enough…my money…, my account….and it takes you 3 days to decide where I take my money and now we have a BH so I’m without any funds until Tuesday appalling service !