Santander

Is Santander down in Romford, Greater London, England?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Romford come from postal codes RM1.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Romford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Romford, Greater London, England 12/21/2025 23:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Romford, Greater London, England

The most recent Santander outage reports came from the following cities: London, Romford, Beckenham and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RonaldGDVeitch Ronald GD Veitch 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonaldGDVeitch) reported

    @santanderuk Santander need to get their act together. Banks urging customers to use their banking apps so make sure it works. Probably they have been working on their website and have messed it up: typical. Why can't they leave things alone.

  • chloe4468 Chloe (@chloe4468) reported

    Hey @santanderuk any estimated time on a fix? I’m unable to do my shopping

  • money_rebellion XR Money Rebellion (@money_rebellion) reported

    @santanderuk Would that issue be the $34 billion you've pumped into #FossilFuel since the #ParisAgreement?

  • Loudyloud1985 Loud (@Loudyloud1985) reported

    @santanderuk any idea when we will be able to access money. I am stranded, no petrol and cannot get any.

  • courtneyft C FreedmanThompson (@courtneyft) reported

    @santanderuk I deleted my online banking app and reinstalled as I thought it was an issue with my app… now I can’t set it up again! And I need to pay bills and buy food shopping… 😕😕😕

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @devisridhar Why @santanderuk is broken today and we customers can’t access our own money?

  • tiggerwheeks Anna (@tiggerwheeks) reported

    @santanderuk Was just about to tweet and ask you if there was a problem! No probs! 👍🏻🤞🏻

  • MarkusJ19380711 Markus A Jones (@MarkusJ19380711) reported

    @santanderuk Are you able to help send funds from someones account to an existing payee as my friend would like to send £1.10 to Mr M Jones can you do this for her

  • StephanieEnya Stephanie Wright (@StephanieEnya) reported

    Never good when you go to pay for your trolley full of shopping (£116 worth!) in a busy @tesco and your @santanderuk card won’t work! Mobile banking wasn’t working either 😩 thankfully I could get cash out but my word, not a good experience especially when you have anxiety!

  • c_chaudhary04 cchaudhary (@c_chaudhary04) reported

    @santanderuk My card is being refused. I’m out at the moment, can’t even use it on the bus to get home! Customer for over 15 years. Insanity.