Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Gravesend, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Gravesend, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Santander
Santander is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gravesend, England
The most recent Santander outage reports came from the following cities: Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Transactions | 1 month ago |
|
Romford
|
Website | 4 months ago |
|
Gravesend
|
Mobile App | 5 months ago |
|
Gillingham
|
Transfer | 1 year ago |
|
Wickford
|
Mobile App | 1 year ago |
|
Upminster
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Michael Jones (@mikej2504) reported from Walderslade, England@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Katrina (@MomentOfForever) reported@santanderuk your systems are unhelpful, language inconsistent and customer service poor. Setting up online banking should not be this difficult. 0/10 - would not recommend.
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Mark (@MarkETank) reported@JohnHann0404 Can't speak for NatWest but @santanderuk also have this in their app: Select 'Menu' in the top right at login, then 'My Money Manager' and there it is 'Carbon footprint'. Can't screenshot due to app restrictions.
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Gillian (@sandygill_) reported@santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!
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Craigyy121 (@craigyy121) reported@santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it
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JayO (@jboixo4) reported@santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander
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Cllr Param Nandha (@NandhaParam) reportedSantander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk
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Alphabet Soup (@Alph4betSoup) reported@sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds
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jennifer jareau’s kid (@JEMlLY4EVER) reportedUgh why must the @santanderuk @santanderukhelp app be down and not working 😔
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Martin Hughes (@MartinH01846340) reported@santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank
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Aaron Houston (@Toon_Army1986) reportedNice two hour journey to Wirral to buy a car. tried paying garage for @santanderuk to kindly flag up the purchase as unusual activity & block all our accounts & tell us it’ll be 48 hours to resolve the issue leaving us stranded in Liverpool with no money & a hungry 1 year old 👍🏻