Santander

Is Santander down in Gravesend, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gravesend, Kent, England 09/13/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (20%)

    Website (20%)

  4. Login (17%)

    Login (17%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Gravesend, Kent, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Spenbeck Spenbeck (@Spenbeck) reported

    @santanderuk I have a Santander credit card with ample available funds but I cant draw money out from their cash machines! I’ve even been into my local branch and spent an hour with them but they can’t fix it. They promised a call back but none came. Complained online but no help

  • ChrisGarlick20 Chris Garlick (@ChrisGarlick20) reported

    @santanderukhelp , Disappointing wait time on the online help desk to be told I had to speak to a different department. After a 30 min wait time, then had a further 12 mins. All because your online banking platform won't work correctly to set up a direct debit!! @santanderuk @santanderukhelp

  • cazmcnamara CazMc (@cazmcnamara) reported

    @santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…

  • robchrisstewart rob stewart (@robchrisstewart) reported

    @santanderuk 30 minutes on hold then the call is cut off. Piss porr service to say the least

  • simongreenhalg1 simon greenhalgh (@simongreenhalg1) reported

    @santanderuk please can you explain why my on line account is still blocked!!! I came into a branch and made 2 calls to your supposed help desk and it’s still blocked. Shocking service and will be closing all my accounts when you finally have the decency to unlock it.

  • THE_SIR_HOBBY Sir Hobby of Herts (@THE_SIR_HOBBY) reported

    @santanderuk Your customer service is a joke!! Been on hold for 35 minutes and then put through to just a ringing phone for another 10 minutes!! PICK UP THE PHONE NOW!!

  • Dan_Coleman98 Daniel Coleman (@Dan_Coleman98) reported

    @santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander

  • vuestro_lenny Vuestro Lenny (@vuestro_lenny) reported

    @santanderuk blocked the access to my account for no apparent reason and I've been waiting for more than 40 min on the phone with no response. This is so frustrating and I need to make an urgent transaction. Very disappointed with the quality of support.

  • legerenezequiel Ezequiel Legeren (@legerenezequiel) reported

    Unacceptable customer service from @santanderuk and @santanderukhelp I’ve been trying to make a payment through their website for the last 3 days and it’s impossible due to ‘technical errors’ and keep you for 30 minutes when trying to connect to an advisor. ABSOLUTELY USELESS!!!

  • LovesRedShoes Caz 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@LovesRedShoes) reported

    Why is it too difficult for @santanderuk to cancel a loan application? Pull people in with offers from 2.9% on Money Supermarket but the reality was 14.25%. Are you surprised people turn it down. Then you won’t cancel but leave it to expire whilst sitting on a credit file.