Santander

Is Santander down in Gravesend, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gravesend, Kent, England 12/31/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Gravesend, Kent, England

The most recent Santander outage reports came from the following cities: London, Romford and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who refused to unlock (1)

  • sjg_001 Sarra (@sjg_001) reported

    @santanderuk nice of your company to let customers know you’ve closed the Kettering branch down

  • MagicAsh16 MagicAsh (@MagicAsh16) reported

    @santanderuk how can a child provide proof of address for a bank account if they don’t receive any mail and either parent doesn’t bank with yourselves? Why do you make these things impossible?

  • SallyannBetts Sallyann Betts (@SallyannBetts) reported

    Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)

  • DamienSwaby Damien Swaby (@DamienSwaby) reported

    @santanderuk @santanderukhelp Hi, do members of your staff usually put down the phone on customers?

  • ShinyShep Claire Sheppard (@ShinyShep) reported

    Help please @MartinSLewis are all mortgage providers declining to lend to those who’ve received furlough or SEISS? Or is it just @santanderuk ? Surely this applies to millions of potential customers?

  • joshmorris__ Josh Morris (@joshmorris__) reported

    @santanderuk you are ******* ****

  • nash_olly Hapaxlegomenon (@nash_olly) reported

    @santanderuk you block me from being able to spend my own money on pay day , make me call 5 times and leave me on hold for over an hour to just hang up and say your lines are now closed cheers for that !

  • Luke3146 Luke (@Luke3146) reported

    @santanderuk 3 times I’ve phoned your customer service number now & 3 times they have hung up on me!