Santander status: access issues and outage reports

Problems in the last 24 hours in Walderslade, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Walderslade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Walderslade, England

Latest outage, problems and issue reports in Walderslade and nearby locations:

• 
  Michael Jones (@mikej2504) reported 2 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  Steve E (@steveinmarden) reported 2 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 12 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Bates (@AndrewBate13285) reported 6 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  Paul Fowler (@badger_uk) reported 11 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

• 
  Baljeet Mahey (@F123SHY) reported 12 minutes ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  Peter Oakley (@agentoakley) reported 12 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  Simon (@aSimonDavies) reported 24 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

• 
  Martin Hughes (@MartinH01846340) reported 24 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  dazz ii am (@dazzgedd73) reported 26 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  Andy Travis (@AdvanceBjj) reported 28 minutes ago

  @santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?

• 
  Steven_Wickham (@StevenWickham00) reported 29 minutes ago

  @santanderuk Why is the online login down??

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 32 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore