Santander

Is Santander down in Marden, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marden, Kent, England 02/01/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Marden, England

Latest outage, problems and issue reports in Marden and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • douglaslees1 Douglas Lees (@douglaslees1) reported

    @_AndreaUrbanFoX @santanderuk But but your call is important to us...here have some **** music to listen to. Also at 18.00 you will be plunged into a telephonic abyss.

  • farcanalman Russ Redfearn (@farcanalman) reported

    @santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress

  • paulc9048 Paul Cooper (@paulc9048) reported

    @santanderuk @MartinSLewis 9 working days since requesting payment for funeral flowers and it's still not done. Been told it could be another 5 working days. Also, Complaints team can take 3 working days to contact me. Appalling customer service. Why?

  • msmith18504223 msmith (@msmith18504223) reported

    @weaniejeanie53 @santanderuk Didn't see it but I have I an account with Santander, pleased they are on top of scammers and really glad for you they resolved the issue.

  • iPilates iPilates Tracey (@iPilates) reported

    Over 2 days, when I am already beyond stressed & busy thanks to a fire that destroyed everything I have worked for over the last 10 years I have been on hold to @santanderuk to sort out a problem of their doing for 5 hours #customerservicefail 🤬

  • RSCSpeckyB Nath (@RSCSpeckyB) reported

    Anyone get this company called Stripe processing payments when paying for subscriptions like Spotify and Netflix? As they have an old number of mine they're sending codes too. An it's impossible to speak with them, asked my bank @santanderuk an they've told me to contact Stripe

  • Sebagmom Matthew (@Sebagmom) reported

    @santanderuk my daughter has had fraud on her card, over 1hr on the phone and still not resolved. Fraud should be quicker to report - help us to help you. Totally absurd

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp As I say, I will be taking it further once I have the transcript to the call. You obviously treat a lot of customers poorly with your low customer service rating. @santanderuk need to do better, much better.

  • chevaans Chevaan Seresinhe (@chevaans) reported

    For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal

  • TonyDufton TonyD (@TonyDufton) reported

    @santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go tonthe website. The website gives me a number to phone. Do you want the business or not?