Santander status: access issues and outage reports

Problems in the last 24 hours in Marden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Marden, England

Latest outage, problems and issue reports in Marden and nearby locations:

• 
  Steve E (@steveinmarden) reported 4 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

• 
  Michael Jones (@mikej2504) reported 25 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven jackson (@Archtech_design) reported 5 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  Deborah Carlisle (@debbieharry2017) reported 7 minutes ago

  @santanderuk why isn’t my app accepting my login code ?

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 9 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Gideon Carroll (@gideon_carroll) reported 10 minutes ago

  @santanderuk @TSB You are not changing @santanderuk. I am having a nightmare with your telephone banking. Can someone in social please help me?

• 
  Oasis (@Oasisrvti) reported 13 minutes ago

  I wonder how long il be tweeting about how awful @santanderukhelp @santanderuk is and how much more they’re going to lie & do nothing. 4 days in counting. Access blocked, they have information, they are to lazy to review, staff say right to complain. Full of 💩

• 
  James Hassett (@JamesHassett1) reported 13 minutes ago

  @santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!

• 
  Mick Holds the Line (@Mickandhismusic) reported 15 minutes ago

  @santanderuk hello . Why have you stopped giving business account alerts when large credits are made to accounts? Yet you still give alerts for entering an overdraft or debit balance amount ? This was a VERY good service Satander did . And a VERY ANNOYING decision to stop it!

• 
  RSW (@rosiwo1) reported 16 minutes ago

  @santanderuk OTP for every fckn payment to existing payees, wtf is this fresh new hell?

• 
  David E. Clist (@ClistDavid) reported 18 minutes ago

  @santanderuk thanks for hanging up on me TWICE while I'm trying to submit a complaint about your customer service. What has this world come to where I have to wait 20 minutes just to talk to someone and they immediately hang up on you!

• 
  Redders. (@1Redders0) reported 21 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.