Santander status: access issues and outage reports

Problems in the last 24 hours in Marden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Marden, England

Latest outage, problems and issue reports in Marden and nearby locations:

• 
  Michael Jones (@mikej2504) reported 12 seconds ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  Steve E (@steveinmarden) reported 24 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  owen howe (@owenhowe13) reported 6 minutes ago

  @santanderuk I hope your ******* branches go up in flames I’m not even joking Imagine receiving a payment 3 days ago. Using that money. Then going to use more today for a block to be on my account. Two kids and I can’t access my money for “10 working days” die you bastards.

• 
  Joanna wight (@DieselbaxiWight) reported 7 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Steven_Wickham (@StevenWickham00) reported 9 minutes ago

  @santanderuk Why is the online login down??

• 
  jennifer jareau’s kid (@JEMlLY4EVER) reported 9 minutes ago

  Ugh why must the @santanderuk @santanderukhelp app be down and not working 😔

• 
  Claire Menlove (@clairemenlove) reported 10 minutes ago

  @santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff

• 
  Don Smith (@authordssmith) reported 10 minutes ago

  @santanderuk @TSB You now have an even bigger bank with more customers that have to wait 3-5 working days for an email to clear. 2025 and they can’t process an email any quicker than that. Don’t make the mistake of banking with these incompetent people.

• 
  James Hassett (@JamesHassett1) reported 12 minutes ago

  @santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 12 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  🍄 (@Abiiolaaaaaa) reported 17 minutes ago

  I’m done shopping on TikTok shop. I returned stuff that went missing after I dropped it off, I lost my money. Now Evri is saying they delivered my item which went missing&it’s a £400 order, they’re telling me to talk to my neighbours and the council🥴 @santanderuk can you help?

• 
  Aidy (@Adey22) reported 19 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?