Santander

Is Santander down in Marden, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marden, Kent, England 12/23/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Marden, England

Latest outage, problems and issue reports in Marden and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cr8red Andy Campbell (@cr8red) reported

    Hey @santanderuk sooo that approved mortgage offer we first spoke about on 7th May... I’m still waiting on confirmation. Yep, still. 35 days later. (You promised 14 days max.) I don’t like complaining, but I’m literally going to lose my house if you don’t fix this tomorrow.

  • unaiemryout boy_wonder #levelplayingfield (@unaiemryout) reported

    @santanderuk its been 14 days and still no help from your team. Worst bank and worst service I have ever received. Your job is to make things easier for your customers

  • veroferrex10 Tracey McTurtleface (@veroferrex10) reported

    @santanderuk I'm a Santander 123 customer – what's happening? The rate on the 123 current account dropped from 0.6% to 0.3% for new and existing customers from 12 April. Time to change banks me thinks.

  • AnyiaShola shola Anyia (@AnyiaShola) reported

    @santanderuk your help desk is very unhelpful and can’t think of the other word to use. I understand you a trying to tackle fraud, but I think common sense is lacked here.

  • Mollyma19738628 Mollymac (@Mollyma19738628) reported

    @santanderuk is there an issue with your mobile app as I have had trouble getting in over the last week and just now nothing happens when I enter my passcode it just hangs!

  • paul_law24 Paul (@paul_law24) reported

    @santanderuk gave Pre-authorisation to a mortgage then found an outstanding bill for £6.20 (since cancelled as it was an error) and cancelled mortgage offer. Avoid them like the plague @bancosantander if trying to buy a house

  • mojomatt_ 🔞 Matthew! (@mojomatt_) reported

    You also have IT issues not letting customers pay money in online today @santanderuk

  • tom1bar Tom Barrett (@tom1bar) reported

    @santanderuk When completing a form on your site from my accounts page, after entering the OTP code and hitting submit i get the error: [Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null Tried on iphone safari, win10 chrome and edge all same-help?

  • paul_law24 Paul (@paul_law24) reported

    @santanderukhelp No I haven’t. @santanderuk clearly use automated systems to evaluate & review mortgage offers. I could have understood it if the problem was real and/or not corrected within days - all for £6. The LTV was also low so your mechanism to evaluation of risk comical.

  • Den29405855 Den (@Den29405855) reported

    @BarrySheerman @santanderuk And you will do exactly what to help applicants in Huddersfield ? Nothing as usual other than write a letter....Silly man.