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Santander

Santander status: access issues and outage reports

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Marden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Marden, England

Latest outage, problems and issue reports in Marden and nearby locations:

  • steveinmarden
    Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Defencebrief
    Nicholas Diable (@Defencebrief) reported

    @CookeLouise A lot of companies don't help customers avoid being defrauded. I used to have a @santanderuk credit card. They'd phone me up out of the blue wanting to discuss my account but refused to give me any info to prove they were legit. Then they wonder why customers fall for scams!

  • AndyKir45528208
    Andy Kirby (@AndyKir45528208) reported

    @santanderuk are a complete let down regarding online purchases.

  • Borneob42763278
    Borneoboy (@Borneob42763278) reported

    @santanderuk @santanderukhelp PLEASE FOR THE LOVE OF ******* JUPITER PICK UP UR ******* PHONES. YOU CALL ME AND THEN EXPECT ME TO WAIT IN THE ******* LINE WITH A DUMB ***** TELLING ME TO HOLD EVERY 5 SECONDS. IF YUOU CAN'T PROVIDE THE SERVICE THEN ******* GIVE MY MONEY BACK. APE

  • jlmarston13
    Jade (@jlmarston13) reported

    @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

  • NickLocalExpert
    NickLocalExpert (@NickLocalExpert) reported

    Hi @santanderuk 'chat with us'? What a joke! Where is my daughter's free railcard she was supposed to get with her student account? Awful customer service! Pls DM, contact me offline, or credit her £100 that the 'free railcard' is worth. #unimpressed

  • miashikari
    mia☀️ (@miashikari) reported

    Why does my @santanderuk card keep rejecting in shops and then when I get home and check mobile banking find its actually taken it multiple times? I cannot afford this ****

  • Sparkes
    Matthew Sparkes (@Sparkes) reported

    I've had 4-5 bank accounts fraudulently opened in my name in last couple of years. Getting it sorted is like pulling teeth, and banks act as if it's not their problem. It's even happened twice at @santanderuk. And trying to report to police via @actionfrauduk is painful.

  • LozFox1
    Lorraine Fox (@LozFox1) reported

    Hey @santanderukhelp @santanderuk I am your customer but why can’t I apply for a Santander123Lite account & get the £130 trf fee & cash back on bills but this is only for NEW CUSTOMERS 😡😡😡 #terriblecustomerservice

  • WarningZ_iOSApp
    Shawn Marston (@WarningZ_iOSApp) reported

    @santanderuk Your ‘security’ OTP etc process is fundamentally broken. Just send me the password, I don’t need the paragraph of waffle! Has ANYONE on your dev team actually USED the App/Website. Awful, utterly awful!

  • jonny5068
    JoHo (@jonny5068) reported

    Verily I say, it's easier to plait snot than have a meaningful phone conversation with @santanderuk. Why does call agents answering the phone at home mean it takes longer to answer the phone? Very bored of businesses irrelevantly pointing to C19 as reason for weak service.