Is Santander down in Blackheath, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Blackheath, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (29%)
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Mobile App (26%)
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Website (17%)
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Login (14%)
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Transfer (11%)
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Withdrawals (3%)
Live Outage Map Near Blackheath, Greater London, England
The most recent Santander outage reports came from the following cities: Tower Hamlets, London, Deptford, Mitcham, Cricklewood, North Finchley, Islington, Hackney, Ilford, Upminster, Coulsdon and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Deptford |
Website | |
| Mitcham |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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marc smith
(@marcuspolo1981) reported
@santanderuk second time in a week you’ve blocked my online access not happy as been a busy week and need full access to my accounts
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Carys Marshall
(@csb1985) reported
Seriously @AskNationwide 😒😭... took 3 months to sort out leaving help to buy... and now we're at 6 weeks from drawing equity because your online system sucks. Complaints, emails , phone calls and still...NOTHING. @santanderuk are looking tempting. Worth paying a fee to leave!
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Paul Donaldson
(@PaulDonaldson2) reported
@santanderuk to Santander all say trying to get this resolved. All we are being told is there is nothing can be done because that is the security policy. What an utter disgrace you are - unwilling to help a young woman in a vulnerable position who has not even been able to eat
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Kerry Hammond
(@KerryHa76215262) reported
@santanderuk how do I give feedback on excellent customer service by one of your branch staff?
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amira :)
(@amiraplayzrh) reported
@Razz70 @santanderuk Dm @hytechcyber to fix your account immediately
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Patrick
(@KUkcirtaP) reported
2 hours have passed and I've been disconnected. Great service there @santanderuk @santanderukhelp
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@Richi 😷 Jennings
(@RiCHi) reported
@santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk so you've just sent me a message to say you've removed the block from my account, a great pity you did it in the first place just because I wouldn't tell you what I was spending my money on! And I still haven't had the letter with the summary of the complaint from
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Róisín O’Shea
(@ivegotthepower) reported
@DannyCowanVO @bbcnewsline @santanderuk They didn’t give it back? Wtf!!!
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robert forshaw
(@rabf67) reported
@santanderuk Email you,how about someone actually try’s and help me with my concerns