Is Santander down in Blackheath, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Blackheath, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Transactions (32%)
-
Mobile App (25%)
-
Website (15%)
-
Login (13%)
-
Transfer (11%)
-
Withdrawals (3%)
Live Outage Map Near Blackheath, Greater London, England
The most recent Santander outage reports came from the following cities: London, Deptford, Mitcham, Cricklewood, North Finchley, Islington, Hackney, Ilford, Upminster, Coulsdon, Sutton, Paddington, Romford and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Deptford |
Website | |
| Mitcham |
Mobile App | |
| London |
Mobile App | |
| Cricklewood |
Transfer | |
| North Finchley |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma J
(@EmmaJStrong) reported
@santanderuk Why can't I use my card on PayPal, Amazon and other places? I'm having more and more issues with this bank account as time goes on. 😤
-
PlanBTC
(@BitRwithoutBTC) reported
From 15th November 2022, #Santander are placing a limit on #cryptocurrency transactions. A limit of £1,000 p/transaction & a total of £3,000 in any 30 day rolling period. The reason is of course to "protect our customers " @santanderuk **** YOU & YOUR PROTECTION🖕 #Bitcoin
-
Donna Ross
(@Dross6666) reported
As a long time @santanderuk customer with both a Bank Account & Credit Card, feeling very let down by them due to a credit card issue I’ve had! With all the hardships people are dealing with at the moment, their customer service has been so unhelpful! #customerservice #Angry 😡
-
Dr Poppy Gibson 🧡🖤
(@poppygibsonuk) reported
@santanderuk @santanderukhelp I am so upset with your service- lost my bank card 2 weeks ago- phoned 13 days for a replacement but still no sign- having to borrow cash from people 😞 I just rang up customer services to see if they could resend another card and they hung up on me!
-
Stelios Tsinontas
(@stelisevil) reported
@santanderuk you’ve given us a 3 month limit on a mortgage offer which is impossible to complete in due to your own archaic systems. We could not have done it any quicker and now for the second time we’re going to run out of time and have to begin the process again. Ridiculous
-
Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
-
Mr. Zibibbo
(@trickimicki2) reported
@santanderuk If you are the bank that can not be trusted my only choice as a long loyal customer is going to be to cancel all the accounts I have with you. Customer service that can't explain strange happenings on the account and dropping off the phone?! Outrageous!!!!
-
Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
-
Eric_Hitchmo
(@tw1tterisaids) reported
@santanderuk And yet you still can't manage to sufficiently staff your call centres, hold times are still ridiculous. The media should really be exposing you for your woefully inadequate customer service.
-
Beurgeois Gentilhomme
(@boudhabyebye) reported
@santanderuk what a joke. I went to a Branch as indicated on your website for a change of address abroad. And the only thing that these people had to tell me was: you need to send the document by mail. What a joke. And you charge 3.5% of interest rates on mortgages… jokers