Santander

Is Santander down in Blackheath, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Blackheath, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Blackheath, Greater London, England 02/21/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (21%)

    Website (21%)

  3. Mobile App (21%)

    Mobile App (21%)

  4. Login (21%)

    Login (21%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Blackheath, Greater London, England

The most recent Santander outage reports came from the following cities: Paddington, Romford, London, Bromley, Islington and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Login
United KingdomRomford Transactions
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near Blackheath, England

Latest outage, problems and issue reports in Blackheath and nearby locations:

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kuntkevin kuntkevin (@kuntkevin) reported

    @santanderuk Hello??? Help us

  • CurtisJameson3 Curtis Jameson (@CurtisJameson3) reported

    @santanderuk Apps working however still not been paid!!!!

  • TaBzFF8 Tabz (@TaBzFF8) reported

    @Kir4nPunjani @santanderuk I'm having the same problem!!

  • JustAnotherFoof Kimmy (@JustAnotherFoof) reported

    @Brandonlm1047 @santanderuk Why are you letting your kid break windows. That seems like a you problem.

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @oliverdowden1 Ye me to its horrible when you have an illness that can take control of you so fully and quickly. When @santanderuk wouldn't give me disability adjustments it was awful. They'd force me into situations were I had full blown public episodes then use it to "show I was a problem"

  • stevielivid Stephen Griffin (@stevielivid) reported

    @santanderuk Update on ETA of fix?

  • TinaWri90962178 Tina Wright (@TinaWri90962178) reported

    @santanderuk When is it going to be working

  • hove12345 bonjo jango (@hove12345) reported

    @santanderuk hard to believe how frequently your online app is down. As a small business it is quite embarrassing when we are unable to make payments.

  • dhowick1980 Daniel Howick ⭐⭐🌍 (@dhowick1980) reported

    Really disappointed at your network being down @santanderukhelp @santanderuk my wages are supposed to go in tonight but thanks to you they haven't, I need to be able to pay my bills, you need to sort this straight away!

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @ian12795557 @santanderuk Been saying that since 6.20pm m8 so wudnt count on anytime soon Working??