Is Santander down in Blackheath, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Blackheath, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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            Website (33%) 
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            Mobile App (33%) 
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            Login (19%) 
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            Transactions (7%) 
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            Withdrawals (4%) 
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            Transfer (4%) 
Live Outage Map Near Blackheath, Greater London, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time | 
|---|---|---|
| Website | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions | ||
| Transactions | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
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 Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you. 
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 Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk 
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 David Crossinggum 
    (@pmancat) reported 
    
        from
            London, England David Crossinggum 
    (@pmancat) reported 
    
        from
            London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation? 
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 Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service. 
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 Paul Cook 
    (@t_saviour) reported 
    
        from
            Romford, England Paul Cook 
    (@t_saviour) reported 
    
        from
            Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off. 
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 xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service 
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 Jane Tippett 
    (@Janietip) reported 
    
        from
            Tottenham, England Jane Tippett 
    (@Janietip) reported 
    
        from
            Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites 
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 gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you. 
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 simon kingman ⭐⭐ 
    (@KingmanSimon) reported 
    
        from
            Crayford, England simon kingman ⭐⭐ 
    (@KingmanSimon) reported 
    
        from
            Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right? 
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 Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, England Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful… 
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 Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke 
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 Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, England Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”. 
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 Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice. 
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 Webbo 
    (@Webbo2306) reported 
    
        from
            Bexleyheath, England Webbo 
    (@Webbo2306) reported 
    
        from
            Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤 
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 Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman? 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕 
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 Jason 
    (@ldnexec) reported 
    
        from
            Biggin Hill, England Jason 
    (@ldnexec) reported 
    
        from
            Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away. 
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 Johnny Douglas 
    (@revjdouglas) reported 
    
        from
            Hextable, England Johnny Douglas 
    (@revjdouglas) reported 
    
        from
            Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandIs there a problem @santanderuk ? 
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 Ruth Robinson 
    (@RuthRobinsonLon) reported 
    
        from
            Islington, England Ruth Robinson 
    (@RuthRobinsonLon) reported 
    
        from
            Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after 
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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 Jayne Dinnin 
    (@JayneDinnin) reported Jayne Dinnin 
    (@JayneDinnin) reportedHi @santanderuk My daughter has opened a student account last week. The first time she deposited money in the branch the machine took £20 of her cash. She went to the help-desk in the branch immediately and was told it would be refunded. Now you're saying it won't ...Explain? 
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 Kieran O'Gorman 
    (@KieranOGorman11) reported Kieran O'Gorman 
    (@KieranOGorman11) reported@santanderuk do you EVER answer your damn phones!!!! Service is appalling, shows what contempt you have for your customers!!!! 
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 Luke Janowski 
    (@LukeJanowsk_gb) reported Luke Janowski 
    (@LukeJanowsk_gb) reported@santanderuk Just at Stansted Airport 2nd time I can't get into the Lounge which I pay for with the World Ellite card. AVOID applying definitely not worth the £15 a month. This is supposed to be the Select service? 
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 Bodybuddiesuk 
    (@laurachurch1) reported Bodybuddiesuk 
    (@laurachurch1) reported@MetroBank_Help @santanderuk We have tried this! Our company is Phillips group, my husband will have to let every member of staff go this Friday if he can not access money to pay wages. The mental stress this is causing is unreal. 
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 Ashlea Bea 
    (@ashleabeaphoto) reported Ashlea Bea 
    (@ashleabeaphoto) reportedWaiting for over 40 minutes, talked to a human that couldn't help and and now it's closed thank you @santanderuk 
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 Tariq ☕ 
    (@rzeta0) reported Tariq ☕ 
    (@rzeta0) reported@rjonesplymouth @santanderuk Ah the miracle of the free market, finding by itself the optimum point at which it can torture citizens without too much impact on profits. Ps sorry you're going through this. It's a sign of general malaise when almost every service, public or private, is a headache to endure. 
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 DeniseM 
    (@HiPPyKiTTy) reported DeniseM 
    (@HiPPyKiTTy) reported@santanderuk who do I complain to about the terrible, lazy inept service that I have had from you? 
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 Stephen wain 
    (@blackslugking) reported Stephen wain 
    (@blackslugking) reported@santanderuk I’ve spent all day trying to get though to your customer service via phone. Does anyone work on a Tuesday?? 
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 K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 
    (@IVFBabyOnBoard) reported K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 
    (@IVFBabyOnBoard) reportedHi @santanderuk I’m trying to amend a standing order online, but can’t, getting an error saying payee name isn’t right, however I’m not even trying to change the payee name (nor is it even an option to). Any ideas? Can I amend this over the phone? 
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 Andy 
    (@AndrewShirleyUK) reported Andy 
    (@AndrewShirleyUK) reported@santanderuk I am trying to make a payment to you. My bank is not recognising your payee name as Santander, can you help please?