Is Santander down in Croydon, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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            Website (41%) 
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            Mobile App (29%) 
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            Login (18%) 
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            Transactions (6%) 
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            Withdrawals (3%) 
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            Transfer (3%) 
Live Outage Map Near Croydon, Greater London, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time | 
|---|---|---|
| Website | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions | ||
| Transactions | 
Community Discussion
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Santander Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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 Paul McCann 
    (@BigestPaul) reported 
    
        from
            Bromley, England Paul McCann 
    (@BigestPaul) reported 
    
        from
            Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask 
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 Ruth Robinson 
    (@RuthRobinsonLon) reported 
    
        from
            Islington, England Ruth Robinson 
    (@RuthRobinsonLon) reported 
    
        from
            Islington, EnglandIt’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing 
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 xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service 
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 FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks 
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 Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman? 
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 Mrs R 
    (@KateRenton) reported 
    
        from
            Merton, England Mrs R 
    (@KateRenton) reported 
    
        from
            Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou 
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 gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you. 
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 Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, England Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”. 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandIs there a problem @santanderuk ? 
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 Kam Shah 
    (@TiffinSolutions) reported 
    
        from
            Ealing, England Kam Shah 
    (@TiffinSolutions) reported 
    
        from
            Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch. 
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 Webbo 
    (@Webbo2306) reported 
    
        from
            Bexleyheath, England Webbo 
    (@Webbo2306) reported 
    
        from
            Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤 
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 Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕 
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 Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service. 
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 Jason 
    (@ldnexec) reported 
    
        from
            Biggin Hill, England Jason 
    (@ldnexec) reported 
    
        from
            Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away. 
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 Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, England Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful… 
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 Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England@RichardBurgon Wee problem with @santanderuk? 
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 Haneul 이하늘 
    (@ddibidibidilee) reported 
    
        from
            Paddington, England Haneul 이하늘 
    (@ddibidibidilee) reported 
    
        from
            Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop. 
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 Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke 
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 Judith Hall 
    (@judithhall67) reported 
    
        from
            Bromley, England Judith Hall 
    (@judithhall67) reported 
    
        from
            Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved? 
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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 tim parsons 
    (@timpar2109) reported tim parsons 
    (@timpar2109) reported@santanderuk new customer frustrated online blocked mobile blocked on phone 40 minutes 
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 Milony Bezalel 🙋🏽♀️ 
    (@melbezalel) reported Milony Bezalel 🙋🏽♀️ 
    (@melbezalel) reported@santanderuk your cycle app isn’t working… 
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 Simon Bell 
    (@simon_david91) reported Simon Bell 
    (@simon_david91) reported@TheRealJimShady @santanderuk @santanderukhelp Just got off the phone with the mortgage team, who say that it is down the to underwriters to decide on who is granted a mortgage. No info available on whether a different approach was being taken for buildings with fire safety issues, following this statement. 
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 LukeFarthing 
    (@LukeFarthing96) reported LukeFarthing 
    (@LukeFarthing96) reportedWhat is the point in @santanderuk ‘s 24.7 help chat thing if you don’t get an answer😡 
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 Jackie Wood 
    (@chiccocafe) reported Jackie Wood 
    (@chiccocafe) reported@santanderuk I want to phone you about my mortgage please your robot is no help 
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 Stan 
    (@Stanplatt) reported Stan 
    (@Stanplatt) reported@alan_gibbons @santanderuk I called the bank last week and when the automated service asked what my call was about I said “fraud” they answered me within 15 seconds. Probably because it was going to cost them money. #truestory 
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 Stu Man 
    (@StuMan21953001) reported Stu Man 
    (@StuMan21953001) reported@santanderuk CAN SOMONE ANSWER THE PHONES!!! I WAS SUPPOSE TO RECEIVE A CALL IN RELATION TO MY BUSINESS ACCOUNT 60 STAFF ARE ABOUT TO LOSE THEIR JOBS AS I CAN NOT ACCESS MY OWN MONEY TO PAY THEM. WE ARE LOOKING INTO IT DOES NOT HELP FEED THE FAMILIES OF MY STAFF. 
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 Peter Mannion 
    (@PeterMa33025602) reported Peter Mannion 
    (@PeterMa33025602) reported@santanderuk answer you phones ffs . On hold for half an hour due to you blocking my account. No one answers. I need help.....now. Can't access my own money. 
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 Stu Man 
    (@StuMan21953001) reported Stu Man 
    (@StuMan21953001) reported@joriches @Michelle_JML @santanderuk Ridiculous! I can't access my business account the past 5 weeks and I have 60 staff who are on the verge of being unemployed plus can't afford their bills or feed their families But don't worry they said they will look into it for me!!! It's now 5 weeks later. 
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 Stu Man 
    (@StuMan21953001) reported Stu Man 
    (@StuMan21953001) reported@PeterMa33025602 @santanderuk We are pulling our hair out here mate imagine knowing 60 people haven't been paid and that repo agents are at the door due to lazy staff not bothering to just do their job! I have never seen anything like this! We will see what we can do is not acceptable for me or any customer!