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Santander

Santander down? Current status and problems in Croydon, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Croydon, England

The most recent Santander outage reports came from the following cities: London, City of London, and Hampton.

CityProblem TypeReport Time
London Transactions 20 days ago
London Mobile App 27 days ago
City of London Mobile App 27 days ago
City of London Transactions 28 days ago
Hampton Transactions 1 month ago
Southwark Mobile App 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • TiffinSolutions
    Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • ldnexec
    Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • pmancat
    David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • ddibidibidilee
    Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • robbuckleyIFA
    Rob Buckley (@robbuckleyIFA) reported

    @santanderuk absolute shambles, got a fraud warning while on holiday this morning 2.5 hrs on the phone and still haven't spoke to a person. Service ?

  • AutisticScribe
    The Autistic Scribe (@AutisticScribe) reported

    @santanderuk Hello. I am trying hard to make a single online payment via my account and I am being prevented because I don't have a mobile phone number. I have a disability which prevents me using a phone. Please help. I have been trying for ages and it's driving me to despair.

  • soxer100
    Keith Povall (@soxer100) reported

    **** OFF Ant and Dec with your witless ads. Customer's door, customer's bill. ******* moronic. @santanderuk spend your budget wisely.

  • MufcAristocracy
     United Aristocracy  (@MufcAristocracy) reported

    @santanderuk Web site it down Aswell. Please dm me

  • SeanTuaima
    Sean Tuaima (@SeanTuaima) reported

    @santanderuk I am a very new customer to Santander Bank UK and I have already had problems trying to register for online bank, I cannot get my Password and security registered or accepted over numerous attempts, please can someone help me with this?

  • LeiazoeTTV
    LeiaZoe (@LeiazoeTTV) reported

    @el_m0x13 @JBLOBTV @santanderuk Thank goodness. **** you santander. I want to blow my money

  • Richinns
    Richard Inman (@Richinns) reported

    Hi @santanderuk. So you block me from transferring money out of my account. Block me from accessing the account online and then hang up on me when 30 mins elapses on me waiting for you to answer my call to your fraud department?

  • JackieB08548577
    Jackie Bishop (@JackieB08548577) reported

    @santanderuk my husband had a card payment declined so he used another account with a different bank to pay. 5 mins later my husband got a fraud message about the payment he tried to make, nobody is answering the phones! Please help to sort.

  • MCFC_Luke_
    Luke 🇧🇼 (@MCFC_Luke_) reported

    @santanderuk My cards STILL NOT WORKING, my mate just had to pay for my weekly shop, very embarrassing please sort it out it’s been 3 days

  • selina_nisbett
    Selina nisbett (@selina_nisbett) reported

    @santanderuk Your service update is COMPLETELY INCORRECT.